Cisco WVC210 - Small Business Wireless-G PTZ Internet Video... Instruction Manual

Cisco Small Business
WVC210 Wireless-G PTZ Internet Video Camera With
2-Way Audio
ADMINISTRATION
GUIDE

© 2009 Cisco Systems, Inc. All rights reserved. OL-19056-02
.
Cisco and the Cisco Logo are trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and other countries. A listing of Cisco's trademarks can be found
at www.cisco.com/go/trademarks. Third party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply
a partnership relationship between Cisco and any other company. (1005R)

Contents
WVC210 Wireless-G PTZ Internet Video Camera With 2-Way Audio Administration Guide 1
Chapter 1: Introduction 1
Minimum Requirements 2
Chapter 2: Planning Your Wireless Network 4
Ad-Hoc and Infrastructure Modes 4
Wireless Network Layout 5
Security Threats Facing Wireless Networks 6
Additional Security Tips 8
Chapter 3: Getting to Know the Cisco WVC210 Internet Camera 9
Side Panel 9
Front Panel 10
LCD Screen 10
Built-in Microphone 10
Camera LEDs 11
Bottom Panel 11
Chapter 4: Connecting the Cisco WVC210 Camera 13
Camera Installation Guidelines 13
Cisco Wireless Network 14
Connecting to a Wired Network for Setup 15
Changing Your Network Mode 17
Wired to Wireless 18
Wireless to Wired 18
Audio Options 19
Chapter 5: Installing the Cisco WVC210 Internet Camera Software 20
Configuring Basic Camera Settings 21
Configuring the Network Settings 22

Contents
WVC210 Wireless-G PTZ Internet Video Camera With 2-Way Audio Administration Guide 2
Chapter 6: Upgrading the Cisco WVC210 Internet Camera Firmware 24
Chapter 7: Using the Web-Based Configuration Utility 26
Launching the Web-Based Configuration Utility 27
Home 28
Refresh 28
Setup 28
Connected Users 28
Log Out 29
About 29
Help 29
Video Options Panel 29
Setup Options 33
Chapter 8: Configuring the Cisco WVC210 Internet Camera Software 35
Setup > Basic Settings 36
Device Settings 36
Network Settings 37
Wireless Settings 38
Setup > Advance Settings 41
RTSP/RTP 41
HTTP 41
Discovery Settings 42
QoS 42
Administration > Users Settings 43
Authentication 43
Administrator 43
User List 43
Administration > Maintenance 44
Restore Factory Defaults 44
Restart 44
Firmware Upgrade 44

Contents
WVC210 Wireless-G PTZ Internet Video Camera With 2-Way Audio Administration Guide 3
Configuration 44
Audio/Video 45
Audio/Video > Video Settings 45
Audio/Video > Audio Settings 47
Applications > Mail 49
Applications > FTP 51
Applications > SMB/CIFS 53
Applications > Motion Detection 54
Event 54
Pan/Tilt 55
Applications > DDNS Settings 56
Pan/Tilt Settings 57
Set Preset 57
Pan/Tilt Control 58
Rotation Sequence 58
Status 59
System Status 59
Image Status 59
Network Status 59
Wireless Status 60
Syslog 60
Chapter 9: Sample Configurations for the Cisco WVC210 Internet Camera 61
Configuring Instant Recording 61
Defining Preset Locations for Auto Patrol 62
Using Auto Patrol 63
Configuring E-Mail Alerts 64
Configuring Motion Detection 66
Configuring Port Forwarding 67
Setting Security Precautions on the Cisco WVC210 70

Contents
WVC210 Wireless-G PTZ Internet Video Camera With 2-Way Audio Administration Guide 4
Appendix A: Troubleshooting 71
Questions and Answers 71
Windows Help 74
TCP/IP 74
Shared Resources 74
Network Neighborhood/My Network Places 74
Appendix B: Specifications 75
Appendix C: Where to Go From Here 78

1
WVC210 Wireless-G PTZ Internet Video Camera With 2-Way Audio Administration Guide 1
Introduction
Congratulations on purchasing your Cisco Small Business WVC210 Wireless-G
PTZ Internet Camera. Cisco is the leader in Wi-Fi certified Internet cameras, and
the Cisco WVC210 Network Camera is part of the largest portfolio of Wi-Fi
certified cameras in the marketplace.
The Cisco WVC210 Wireless-G PTZ Internet Video Camera sends live video
through the Internet to a web browser anywhere in the world. The camera
supports dual codecs (MPEG-4 and MJPEG), which can be used simultaneously.
MPEG-4 gives efficient bandwidth consumption with good-quality compression
and is optimal for real-time viewing of video. MJPEG gives optimal video quality,
making it ideal for large-volume storage to a network attached storage (NAS)
device.
The Cisco WVC210's audio capabilities include two-way audio, an embedded
microphone, externalspeakerand microphoneports, andvoice compression.With
extensive support for features such as IP multicast, Real Time Streaming Protocol
(RTSP), Real Time Protocol (RTP), and 3rd Generation Partnership Project (3GPP),
it enables video to be viewed from multiple endpoints and client applications,
such as 3G phones and QuickTime clients on PCs or Wi-Fi phones. Network
protocols such as 802.1p priority, 802.1Q VLANs, and Dynamic DNS (DDNS) are
also supported.
The pan/tilt and digital zoom functions allow you to remotely control the camera’s
movement and zoom, giving you maximum remote flexibility. Up to 10
simultaneous unicast users can access the camera at any time. Video monitoring
software is included for monitoring multiple cameras and recording to your hard
drive, with advanced search by time and date. Recording can be set up to start by
motion trigger or by manual or scheduled recording. Playback is available on
Windows Media Player, with no need for a proprietary player.
You can also enable security mode, which tells the camera to send a message
with a short attached video to up to three e-mail addresses whenever it detects
motion in its field of view. You can then log in through a web browser to view the
live video stream if the situation warrants. Wireless security options include Wired
Equivalent Privacy (WEP), Wi-Fi Protected Access (WPA), WPA2, and WPA
Enterprise.

Introduction
Minimum Requirements
WVC210 Wireless-G PTZ Internet Video Camera With 2-Way Audio Administration Guide 2
1
The guide focuses on the hardware and software features of the Cisco Small
Business WVC210 Wireless-G PTZ Internet Camera. Advanced video monitoring
features and procedures are covered in the Cisco Small Business Video
Monitoring System Administration Guide.
NOTE Before installing a surveillance system, check with local government agencies to
determine if video surveillance and audio monitoring are permitted in your area.
Minimum Requirements
The following tables list the minimum requirements for your PC when monitoring
one camera or up to eight cameras.
NOTE These requirements are approximate. Lighting, frame rate, codec, and resolution
can all affect the storage size.
Minimum System Requirements (for one camera)
CPU Pentium 4 class, 2 GHz
Memory 512 MB
Operating
System Microsoft Windows 2000, XP, or Vista
Hard Drive 500 MB of available space
Graphics Card AGP with a minimum 128 MB
Browser Internet Explorer 6.0 (or later) with ActiveX support for
viewing, recording, playback and setting motion detection;
limited support for Safari and Mozilla Firefox (no motion
detection).

Introduction
Minimum Requirements
WVC210 Wireless-G PTZ Internet Video Camera With 2-Way Audio Administration Guide 3
1
NOTE More than 8 cameras can be monitored if you reduce the resolution and frame rate
settings for the video captures. For more information about these settings, see
Audio/Video, page 45.
Minimum System Requirements (for up to eight cameras)
CPU Pentium 4 class, 3 GHz dual-core
Memory 1 GB
Operating
System Microsoft Windows 2000, XP, or Vista
Hard Drive 4 GB of available space
Graphics Card NVidia high performance or equivalent with a minimum of
256 MB
Browser Internet Explorer 6.0 (or later) with ActiveX support for
viewing, recording, playback and setting motion detection;
limited support for Safari and Mozilla Firefox (no motion
detection).

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WVC210 Wireless-G PTZ Internet Video Camera With 2-Way Audio Administration Guide 4
Planning Your Wireless Network
Careful planning is required for a wireless network, to ensure that your users can
access the network resources that they need and to ensure that intruders are kept
out.
This chapter includes the following sections:
•Ad-Hoc and Infrastructure Modes, page 4
•Wireless Network Layout, page 5
•Security Threats Facing Wireless Networks, page 6
Ad-Hoc and Infrastructure Modes
A wireless local area network (WLAN) is exactly like a regular local area network
(LAN), except that each computer in the WLAN uses a wireless device to connect
to the network. Computers and other devices, such as peripherals, in a WLAN
share the same frequency channel and SSID, which is an identification name for
wireless devices.
Unlike wired networks, wireless networks have two different modes in which they
may be set up: infrastructure and ad-hoc.
•Infrastructure mode—The WLAN and wired LAN communicate through an
access point.Choosethis modeif thewireless network needstoshare data
or peripherals, such as printers, with a wired network.
The basis of infrastructure mode centers around an access point, which
serves as the main point of communications in a wireless network. (A
wireless router can also be used because a wireless router incorporates
the capabilities of an access point.) Access points transmit data to PCs
equipped with wireless network cards, which can roam within a certain
radial range of the access point. Multiple access points can be arranged to
work in succession to extend the roaming range, and can be set up to
communicate with your Ethernet (wired) hardware as well.

Planning Your Wireless Network
Wireless Network Layout
WVC210 Wireless-G PTZ Internet Video Camera With 2-Way Audio Administration Guide 5
2
•Ad-hoc mode—Wireless computers communicate directly with one
another. Choose this mode if your wireless network does not require
access to data or peripherals on a wired network.
If the wireless network is relatively small and needs to share resources only
with the other computers on the wireless network, then ad-hoc mode can
be used. Ad-hoc mode allows computers equipped with wireless
transmitters and receivers to communicate directly with each other,
eliminating the need for an access point. The drawback of this mode is that
wireless-equipped computers are not able to communicate with computers
on a wired network. And, of course, communication between the wireless-
equipped computers is limited by the distance and interference directly
between them.
Wireless Network Layout
The Cisco WVC210 Internet camera is compatible with all 802.11g and 802.11n
routers, such as model number WRVS4400N, as well as all 802.11g access points,
including model number WAP4410N. The camera can also communicate with
network adapters, such as the Wireless-G Notebook Adapter (model number
WPC4400N) for your laptop computers, Wireless-G PCI Adapter (model numbers
WMP200) for your desktop PCs, and Wireless-G USB Adapter (model number
WUSB200) for your computers that connect to the wireless network through USB
modems.
With these, and many other Cisco products, your networking options are limitless.
Go to the Cisco website at www.cisco.com for more information about Cisco
products.
NOTE Your wireless range is variable and depends on your environment.

Planning Your Wireless Network
Security Threats Facing Wireless Networks
WVC210 Wireless-G PTZ Internet Video Camera With 2-Way Audio Administration Guide 6
2
Security Threats Facing Wireless Networks
Cisco wants to make wireless networking as safe and easy for you as possible.
The current generation of Cisco products provide several network security
features, but they require specific action on your part for implementation. So, keep
the following suggestions in mind whenever you are setting up or using your
wireless network. Also see Setting Security Precautions on the Cisco
WVC210, page 70.
Wireless networks are easy to find. Hackers know that in order to join a wireless
network, wireless networking products first listen for “beacon messages.” These
messages can be easily decrypted and contain much of the network’s information,
such as the network’s SSID (Service Set Identifier). Here are the steps you can
take to prevent intruders:
Change the administrator’s password regularly—With every wireless networking
device you use, keep in mind that network settings (SSID, WEP keys, etc.) are
stored in its firmware. Your network administrator is the only person who can
change network settings. If a hacker learns the administrator’s password, he, too,
can change those settings. So, make it harder for a hacker to get that information.
Change the administrator’s password regularly.
SSID—There are several things to keep in mind about the SSID:
•Do not broadcast it
•Make it unique
•Change it often
Most wireless networking devices will give you the option of broadcasting the
SSID, meaning that the SSID can be seen by anyone who is scanning for an
available wireless network. While this option may be more convenient for your
users, it is also convenient for hackers. So, don’t broadcast the SSID.
Wireless networking products come with a default SSID set from the factory. (The
Cisco default SSID is “ciscosb”.) Hackers know these defaults and can use them to
find your network, even if you are not broadcasting the SSID. Change your SSID to
something unique and that does not identify your company or the networking
products you use.
Change your SSID regularly so that any hackers who have gained access to your
wireless network will have difficulty finding it again.

Planning Your Wireless Network
Security Threats Facing Wireless Networks
WVC210 Wireless-G PTZ Internet Video Camera With 2-Way Audio Administration Guide 7
2
MAC Addresses—Enable MAC Address filtering. MAC addresses are unique
identification numbers that are assigned to a device at the factory. MAC Address
filtering allows you to provide access only to devices that you specify. This feature
makes it harder for a hacker to access your network with a random MAC Address.
WEP Encryption—Wired Equivalent Privacy (WEP) is an older encryption method
that is not considered to be secure and can easily be broken. Select this option
only if you need to allow access to devices that do not support WPA or WPA2.
If you must use WEP, take the following precautions to make a hacker's job more
difficult:
•Use the highest level of encryption possible
•Use “Shared Key” authentication
•Change your WEP key regularly
WPA/WPA2 Personal—WPA stands for Wi-Fi Protected Access, which is a
security standard stronger than WEP encryption. A network encrypted with WPA/
WPA2 is more secure than a network encrypted with WEP, because WPA/WPA2
uses dynamic key encryption. To protect the information as it passes over the
airwaves, you should enable the highest level.
WPA/WPA Enterprise—Enterprise refers to using RADIUS server for
authentication, while RADIUS stands for Remote Authentication Dial-In User
Service. This type of authentication requires some advanced expertise because it
involves setting up a RADIUS server for authentication and, in some cases,
creation of certificates for both the RADIUS server and the camera.
If you are using WPA/WPA2 Enterprise security, you will need to upload security
certificates to the camera. Certificates must be in the following format:
•Root certificate: DER encoded binary x.509 (CER/PEM)
•User certificate: Personal Information Exchange (PKCS#12(.PFX))
Implementing encryption may have a negative impact on your network’s
performance, but if you are transmitting sensitive data over your network,
encryption should be used.
These security recommendations should help keep your mind at ease while you
are enjoying the most flexible and convenient technology Cisco has to offer.

Planning Your Wireless Network
Security Threats Facing Wireless Networks
WVC210 Wireless-G PTZ Internet Video Camera With 2-Way Audio Administration Guide 8
2
!
CAUTION Always remember that each device in your wireless network MUST use the same
encryption method and encryption key or your wireless network will not function
properly.
Additional Security Tips
The following tips can help prevent hackers from gaining access into your
wireless network.
•Keep wireless routers, access points, or gateways away from exterior walls
and windows.
•Turn wireless routers, access points, or gateways off when they are not
being used (at night, during vacations).
•Use strong passphrases that are at least eight characters in length.
Combine letters and numbers to avoid using standard words that can be
found in the dictionary.

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WVC210 Wireless-G PTZ Internet Video Camera With 2-Way Audio Administration Guide 9
Getting to Know the Cisco WVC210 Internet
Camera
In this chapter, you’ll find the following sections:
•Side Panel, page 9
•Front Panel, page10
•Bottom Panel, page11
Side Panel
On the side panel, you’ll find the antenna connector. Attach the antenna here.

Getting to Know the Cisco WVC210 Internet Camera
Front Panel
WVC210 Wireless-G PTZ Internet Video Camera With 2-Way Audio Administration Guide 10
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Front Panel
The camera, LEDs, built-in microphone, and LCD screen are located on the front of
the camera.
.
LCD Screen
The LCD screen indicates the camera’s current IP address and whether it is a fixed
or dynamic address. If the camera uses a fixed IP address, then the screen
displays the word “FIXED.” If the camera uses a dynamic IP address, then the
screen displays the word “DHCP.”
Built-in Microphone
The built-in microphone is located above the LCD screen, in the middle of the
Cisco WVC210 camera’s front panel. It has a range of approximately 6 feet (2
meters), depending on environmental conditions.
Microphone
LCD screen
LEDs

Getting to Know the Cisco WVC210 Internet Camera
BottomPanel
WVC210 Wireless-G PTZ Internet Video Camera With 2-Way Audio Administration Guide 11
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Camera LEDs
Four LEDs let you know how the camera is functioning.
Bottom Panel
The LAN port, input jacks, and the reset button are located on the bottom panel of
the camera. The following illustration shows the bottom panel of the Cisco
WVC210 camera.
LED Color Description
Power Amber The POWER LED lights up when the camera is powered
on. It flashes for about 10-15 seconds while the camera is
initializing.
Activity Green The ACTIVITY LED flashes when there is activity.
Ethernet Green The ETHERNET LED lights up when there is a connection
to a wired network. It flashes when data is transmitted to
or received from the wired network.
Wireless Green The WIRELESS LED lights up when there is a connection
to a wireless network. It flashes when data is transmitted
to or received from the wireless network.

Getting to Know the Cisco WVC210 Internet Camera
BottomPanel
WVC210 Wireless-G PTZ Internet Video Camera With 2-Way Audio Administration Guide 12
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The following features are found on the bottom of the camera.
Port,
Jack, or
Button
Description
POWER The Power port is where you connect the 5V power
adapter.
SPKR
OUT Use the SPKR OUT input to connect with the 3.5 mm input jack of your optional external speaker. The speaker needs
to be a PC, or a powered speaker.
MIC IN Use the MIC IN input to connect with the 3.5 mm input jack
of your optional external microphone.
LAN The LAN port is where you connect your Ethernet cable.
Use a Cat5E (or better) network cable.
RESET The reset button can be accessed with a straightened
paper clip or similar object. The reset button has two
functions:
•Restore Factory Defaults—To restore the factory
default settings, press the Reset button for more than
3 seconds. When you let go of the button, the LEDs on
the front of the camera will flash and then return to a
normal state when the camera is ready.
•Set Static IP Address—By default the camera is set to
receive an IP address from a DHCP server. If you do not
have a DHCP server on your network, you can set a
static IP address by pressing the Reset button on the
camera for less than 3 seconds. A default IP address of
192.168.1.99 will be assigned to the camera. This
information also can set in the Setup Wizard and in the
web-based configuration utility for the camera.
Tips when using the default IP address:
•If the camera is connected directly to your computer,
then your computer needs to be on the same subnet as
the default IP address in order to access the
configuration utility.
•If you are using a router, you may be on a different
subnet such as 192.168.2.1.

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WVC210 Wireless-G PTZ Internet Video Camera With 2-Way Audio Administration Guide 13
Connecting the Cisco WVC210 Camera
This chapter describes how to connect the camera and contains the following
sections:
•Camera Installation Guidelines, page13
•Cisco Wireless Network, page14
•Connecting to a Wired Network for Setup, page15
•Changing Your Network Mode, page17
•Audio Options, page19
Camera Installation Guidelines
Consider the following guidelines before installing and mounting your cameras.
While the motion detection window and the degree of sensitivity can be optimized
later, it is best to optimize your camera location first.
•Choose a location that provides adequate coverage of the area to be
monitored.
•If using the microphone in the camera, note that the cameras are designed
to pick up audio from a distance (unlike a web camera that you would place
near you.)
•If using motion detection, consider potential sources of false positives, such
as trees and shrubs, drastic light changes, wandering animals, and traffic.
•If using an external microphone or speaker, place the microphone far
enough away from the speaker to avoid feedback. The volume of the
speaker and the background noise of the environment will determine the
exact distance, possibly up to one yard (one meter) away.

Connecting the Cisco WVC210 Camera
Cisco Wireless Network
WVC210 Wireless-G PTZ Internet Video Camera With 2-Way Audio Administration Guide 14
4
Cisco Wireless Network
The illustration provides an example of a Cisco wireless network.