Cisco CIS2000 User manual

CIS2000 IP Set-Top
Quick Reference Guide
REC SIG HD

ii
Notice for Installers
The servicing instructions in this notice are for use by qualified service personnel only. To
reduce the risk of electric shock, do not perform any servicing other than that contained in the
operating instructions, unless you are qualified to do so.
20070131 SysInstaller 800 US/Canada/Intl
Note to System Installer
CAUTION: To reduce the risk of electric shock, do not
remove cover (or back). No user-serviceable parts
inside. Refer servicing to qualified service personnel.
WARNING
TO PREVENT FIRE OR ELECTRIC SHOCK, DO NOT
EXPOSE THIS UNIT TO RAIN OR MOISTURE.
For this apparatus, the coaxial cable shield/screen shall be
grounded as close as practical to the point of entry of the cable
into the building. For products sold in the US and Canada, this
reminder is provided to call the system installer's attention to
Article 800-93 and Article 800-100 of the NEC (or Canadian
Electrical Code Part 1), which provides guidelines for proper
grounding of the coaxial cable shield.
This symbol is intended to alert you that uninsulated voltage
within this product may have sufficient magnitude to cause
electric shock.Therefore, it is dangerous to make any kind of
contact with any inside part of this product.
Ce symbole a pour but d’alerter toute personne qu’un contact
avec une pièce interne de ce produit, sous tension et non isolée,
pourrait être suffisant pour provoquer un choc électrique. Il est
donc dangereux d’être en contact avec toute pièce interne de
ce produit.
This symbol is intended to alert you of the presence
of important operating and maintenance (servicing)
instructions in the literature accompanying this product.
Ce symbole a pour but de vous avertir qu’une
documentation importante sur le fonctionnement et
l’entretien accompagne ce produit.

1
Contents
IMPORTANT SAFETY INSTRUCTIONS...............................................................................2
Safety First ............................................................................................................................4
Identify Your Set-Top .............................................................................................................4
Front Panel Features.............................................................................................................5
Back Panel Connectors.........................................................................................................6
Preparation and Installation Overview...................................................................................7
Installation and Power On .....................................................................................................8
Inserting Batteries into the Remote Control...........................................................................9
Remote Control Features....................................................................................................10

2
Prevent Power Cord Damage
Protect the power cord from being walked on or pinched,
particularly at plugs, convenience receptacles, and the point where
the cord exits from the apparatus.
Provide Ventilation and Select a
Location
• Remove all packaging material before applying power to the
product.
• Do not block any ventilation openings. Install in accordance
with the manufacturer’s instructions.
• Do not place this apparatus on a bed, sofa, rug, or similar
surface.
• Do not place this apparatus on an unstable surface.
• Do not install near any heat sources such as radiators, heat
registers, stoves, or other apparatus (including amplifiers)
that produce heat.
• Do not install this apparatus in an enclosure, such as a
bookcase or rack, unless the installation provides proper
ventilation.
• Do not place entertainment devices (such as VCRs or DVDs),
lamps, books, vases with liquids, or other objects on top of
this product.
Protect from Exposure to Moisture and
Foreign Objects
Do not use this apparatus near water.
WARNING:
Avoid electric shock and fire hazard! Do not expose this
product to liquids, rain, or moisture.
WARNING:
Avoid electric shock and fire hazard! Unplug this product
before cleaning. Clean only with a dry cloth. Do not use
a liquid cleaner or an aerosol cleaner. Do not use a
magnetic/static cleaning device (dust remover) to clean
this product.
WARNING:
Avoid electric shock and fire hazard! Never push objects
through the openings in this product. Foreign objects can
cause electrical shorts that can result in electric shock
or fire.
Read These Instructions
Keep These Instructions
HeedAll Warnings
FollowAll Instructions
Power Source Warning
A label on this product indicates the correct power source for this
product. Operate this product only from an electrical outlet with the
voltage and frequency indicated on the product label. If you are
uncertain of the type of power supply to your home or business,
consult your service provider or your local power company.
The AC inlet on the unit must remain accessible and operable at
all times.
Ground the Product
If this product connects to coaxial cable wiring, be sure the cable
system is grounded (earthed). Grounding provides some
protection against voltage surges and built-up static charges.
This product may contain a tuner capable of receiving
off-the-air broadcasts.
WARNING:
Avoid electric shock and fire hazard! Do not locate an
outside antenna system in the vicinity of overhead power
lines or power circuits. Touching power lines or circuits
might be fatal.
Protect the Product from Lightning
For added protection, unplug this apparatus during lightning
storms or when unused for long periods of time. In addition to
disconnecting the AC power from the wall outlet, disconnect the
signal inputs.
Verify the Power Source from the On/Off
Power Light
When the on/off power light is not illuminated, the apparatus may still
be connected to the power source. The light may go out when the
apparatus is turned off, regardless of whether it is still plugged into an
AC power source.
EliminateAC Mains Overloads
WARNING:
Avoid electric shock and fire hazard! Do not overload AC
mains, outlets, extension cords, or integral convenience
receptacles. For products that require battery power or
other power sources to operate them, refer to the
operating instructions for those products.
IMPORTANT SAFETY INSTRUCTIONS

3
IMPORTANT SAFETY INSTRUCTIONS,continued
Accessories Warning
WARNING:
Avoid electric shock and fire hazard! Only use
attachments/ accessories specified by your service
provider or the manufacturer.
Service Warnings
WARNING:
Avoid electric shock! Do not open the cover of this
product. Opening or removing the cover may expose
you to dangerous voltages. If you open the cover, your
warranty will be void. This product contains no user-
serviceable parts. Refer all servicing to qualified service
personnel.
Servicing is required when the apparatus has been damaged in any
way, such as a power-supply cord or plug is damaged, liquid has
been spilled or objects have fallen into the apparatus, the apparatus
has been exposed to rain or moisture, does not operate normally, or
has been dropped.
Check Product Safety
Upon completion of any service or repairs to this product, the
service technician must perform safety checks to determine that this
product is in proper operating condition.
Protect the Product when Moving It
Always disconnect the power source when moving the apparatus or
connecting or disconnecting cables.
WARNING:
Avoid personal injury and damage to this
product! Use only with the cart, stand,
tripod, bracket, or table specified by the
manufacturer or sold with the apparatus.
When a cart is used, use caution when
moving the cart/ apparatus combination
to avoid injury from tip-over.
20080402 Set-Top Cable International

4
Safety First
Before using the set-top, read the Important Safety Instructions section of this guide.
Identify Your Set-Top
Your service provider may ask for the serial number or the MAC address of the
set-top if your system requires troubleshooting in the future.
Look for the serial number and the MAC address on the bottom of the set-top.
Write the serial number here: ____________________________________________
Write the MAC address here: ____________________________________________

5
Front Panel Features
Note: The CIS2000 IP set-top comes in either a black or a white chassis. The functionality
and connectors are identical for either chassis.
1 REC Indicates that a recording is in progress in multi-room network mode.
The LED is red
2 SIG Indicates that a network signal is being received. The LED is yellow
3 HD Indicates that a high-definition (HD) program is in progress. The LED is
blue
4 IR Sensor Receives the infrared signal from the remote control
5 On/Standby Switches between On and Standby modes. The power status includes
a dual-colored ring. The ring is green when power is on; the ring is red
when in standby mode
REC SIG HD
1 2 3 4 5 T13392

6
Back Panel Connectors
Note: The CIS2000 IP set-top comes in either a black or a white chassis. The functionality
and connectors are identical for either chassis.
1 HDMI™ connector Connects to your HD-capable TV, monitor, or home theater
receiver
2 USB port Connects to compatible USB devices (functionality determined
by software)
3 Ethernet connector Connects to a router or an integrated access device (IAD)
4 Audio Out (L/R) Connects with RCA cables to send analog audio to a TV, VCR,
or stereo receiver
5 Composite Video Connects to a TV, VCR, or monitor with composite video input
output
6 Reset button Restarts the IP set-top
7 Digital Audio Connects with an optical cable to send a digital audio signal to
connector a surround-sound receiver or other digital audio device
8 IR Extender output Connects to an IR extender
9 Power supply input Connects with the supplied external power supply to the wall
HDMIDigital AV Analog Video Composite Reset
R
L
USB
LAN 10/100 Mbits
Optical
HDMI and the HDMI
logo are trademarks
or registered trade-
marks of HDMI
Licensing LLC. Restore
factory
default
settings
DigitalAudio IR extender DC IN
1 4 5 6 7 8 92 T13510 3

7
Preparation and Installation Overview
Check the contents of the package
This package should contain the following components:
• CIS2000 IP Set-Top
• External power adapter
• User manual
If any of these components are missing or damaged, please contact your provider's
Technical Customer Services department.
Note: The package you receive may contain additional cables or devices.
Installation and location
The CIS2000 is designed for operation in closed, dry rooms with a temperature range from
5º to 40ºC. Each set-top should have at least 2 inches of open space above it and on each
of its sides.
Caution:
Never expose the equipment to sources of heat or the direct impact of sunlight.
Protect the equipment against humidity, dust, aggressive fluids and vapours.

8
Installation and Power On
InstallationAt-a-glance
The following illustration shows a typical installation scenario for a CIS2000 set-top.
Important: With copy-protected digital content, a reduced display quality can occur if the
IP set-top is not directly connected to the TV. Therefore, connect your TV directly to the IP
set-top and not through a DVD or video recorder.
1. Connect the IP set-top to a router (IAD) with a CAT5, CAT5e, or CAT6 Ethernet cable.
2. Connect the IP set-top to a TV, monitor, or HDMI-equipped device using an HDMI-to-
HDMI cable.
3. Connect the IP set-top to a power supply.
Back of HDTV
HDMI
AUDIO
CENTER
CHANNEL IN
AUDIO IN
DVI/HDCP
ANT (75 )
INOUT
LR
ANT-1
HD 2
Y
OUT
ANT-2
PB
PR
L
R
VIDEO
L/
MONO
R
L/
MONO
R
AUDIO
IN
ON OFF
IN
HD 1
S-VIDEO
VIDEO Y
PB
PR
L
R
AUDIOAUDIO
Analog Video Composite
R
L
DC INReset
Optical
Restore
factory
default
settings
DigitalAudio IR extender
T13584
HDMIDigitalAV
HDMI and the HDMI
logo are trademarks
or registered trade-
marks of HDMI
Licensing LLC.
USB
LAN 10/100 Mbits
To Router (IAD)

9
Inserting Batteries into the Remote Control
Two batteries are needed for the remote control (Type AAA 1.5 V, included)
Insert the batteries into the remote control as follows:
1. From the back of the remote control, push
the tab down and pull the battery cover
away from the device.
2. Insert the batteries in a single row into the
compartment. Pay attention to the polarity
of the batteries. The correct position is
indicated inside the battery compartment.
3. Insert the battery cover (edge opposite tab)
and push it toward the remote control until
the tab locks into place.
T13402

10
1
14
3
4
5
7
8
19
20
6
18
17
2
921 22
23
24
10
11
13 25
26
12
15
16 27 28
T13403
Remote Control Features
1Indicates if the remote is controlling the set-top
(STB) or the TV.
Operation mode display
STB: Illuminates when the IP set-top is controlled
by remote
TV: Illuminates when the TV is controlled by
remote
2STB mode: Direct selection of channels; Text
entry in input fields
TV mode: Direct selection of individual channels
3 STB mode: Delete entry
TV mode: Switch AV-input or switch to an
external device
4Displays the preview window
5Volume control – Adjusts sound to be louder
or quieter
6Confirms your selection in a menu
7Displays the start menu
8Returns to the last displayed page
9Switches to TV picture
10 Shows information about the current program
11 Switches to previously selected channel or
changes the screen display
12 Stops recording or playback
13 Fast forward or rewind spooling
14 Multi-function buttons
15 Turns the sound on and off
16 STB mode: Starts radio channels (for future use)
TV mode: Starts Videotext
17 Power
STB mode: Switches your set-top on and off
TV mode: Switches your TV on and off
18 STB mode: Confirms entry
TV mode: Allows 2-digit channel numbers to
be entered
19 Switching the channels and programs
20 Navigates through menus
21 Tunes to video-on-demand programming
22 Activates the electronic program guide (EPG)
23 Accesses the VIDEO RECORDER menu
24 Pauses a video-on-demand program and
(when pressed again) recommences the
program display with a time delay
25 Records the current TV program directly;
programs the current TV program for
recording (not currently supported on this
set-top)
26 Skips forward or backward
27 Switches from STB mode to TV mode and back
28 STB mode: Options – Switches to list of
options
TV mode: Switches from Teletext to TV-
channel

11

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