Cisco PDS3241 User manual

Installation Manual
Cisco Model PDS3241
Set-Top
LINK STANDBY RECORD
CH- CH+ VOL- VOL+
GUIDE OK

2

3
Contents
Notice for Installers ..........................................................................................................4
IMPORTANT SAFETY INSTRUCTIONS..............................................................................4
Change the Way You Watch TV .......................................................................................7
Safety First.......................................................................................................................7
Identify Your Receiver with the Serial Number .................................................................7
In This Manual..................................................................................................................7
Protecting You and the Environment ................................................................................7
Front Panel.......................................................................................................................8
Back Panel .......................................................................................................................9
Connecting the Receiver................................................................................................10
Connections for a High-Denition TV (HDTV) ................................................................11
Connections for a Standard-Denition TV (SDTV) .........................................................12
Connections for a VCR or DVD Recorder.......................................................................13
Connecting an Over-the-Air Converter Box...................................................................13
Connecting to an HDTV with an HDMI Connector..........................................................14
Connecting to an HDTV with a DVI Connector ...............................................................15
Connecting to an HDTV with Component (YPbPr) Connectors......................................16
Connecting to an SDTV with Component (YPbPr) Connectors......................................17
Connecting to an SDTV with an RCA-Type Connector ..................................................18
Connecting to a Home Theater System with Component (YPbPr) Connectors .............19
Connecting to a Stereo VCR or DVD Recorder (optional) ..............................................20
Troubleshooting .............................................................................................................21
Avoid Screen Burn-In.....................................................................................................21
Frequently Asked Questions ..........................................................................................22
Picture Formats..............................................................................................................23
Index..............................................................................................................................24
Compliance Information .................................................................................................26

4
1) Read these instructions.
2) Keep these instructions.
3) Heed all warnings.
4) Follow all instructions.
5) Do not use this apparatus near water.
6) Clean only with dry cloth.
7) Do not block any ventilation openings. Install in
accordance with the manufacturer’s
instructions.
8) Do not install near any heat sources such as
radiators, heat registers, stoves, or other
apparatus (including ampliers) that produce
heat.
9) Do not defeat the safety purpose of the
polarized or grounding-type plug. A polarized
plug has two blades with one wider than the
other. A grounding-type plug has two blades
and a third grounding prong. The wide blade or
the third prong are provided for your safety. If
the provided plug does not t into your outlet,
consult an electrician for replacement of the
obsolete outlet.
10) Protect the power cord from being walked on
or pinched particularly at plugs, convenience
receptacles, and the point where they exit from
the apparatus.
11) Only use attachments/accessories specied by
the manufacturer.
12) Use only with the cart, stand, tripod,
bracket, or table specified by the
manufacturer, or sold with the apparatus.
When a cart is used, use caution when moving
the cart/apparatus combination to avoid injury
from tip-over.
13) Unplug this apparatus during lightning storms
or when unused for long periods of time.
14) Refer all servicing to qualied service personnel.
Servicing is required when the apparatus has
been damaged in any way, such as a power-
supply cord or plug is damaged, liquid has been
spilled or objects have fallen into the apparatus,
the apparatus has been exposed to rain or
moisture, does not operate normally, or has
been dropped.
Power Source Warning
A label on this product indicates the correct power
source for this product. Operate this product only from an
electrical outlet with the voltage and frequency indicated
on the product label. If you are uncertain of the type of
power supply to your home or business, consult your
service provider or your local power company.
The AC inlet on the unit must remain accessible and
operable at all times.
IMPORTANT SAFETY INSTRUCTIONS
Notice for Installers
The servicing instructions in this notice are for use by qualied service personnel only. To reduce the risk of electric
shock, do not perform any servicing other than that contained in the operating instructions, unless you are qualied
to do so.
20080814_Installer820
Note to System Installer
WARNING
TO PREVENT FIRE OR ELECTRIC SHOCK, DO NOT
EXPOSE THIS UNIT TO RAIN OR MOISTURE.
For this apparatus, the cable shield/screen shall be grounded
as close as practical to the point of entry of the cable into the
building.ForproductssoldintheUSandCanada,this
reminder is provided to call the system installer's attention to
Article 820-93 and Article 820-100 of the NEC (or Canadian
Electrical Code Part 1), which provides guidelines for proper
grounding of the cable shield.
This symbol is intended to alert you that uninsulated voltage
within this product may have sufficient magnitude to cause
electric shock.Therefore, it is dangerous to make any kind of
contact with any inside part of this product.
Ce symbole a pour but d’alerter toute personne qu’un contact
avec une pièce interne de ce produit, sous tension et non isolée,
pourrait être suffisant pour provoquer un choc électrique. Il est
donc dangereux d’être en contact avec toute pièce interne de
ce produit.
Thissymbol is intendedto alert youof the presenceof important
operating and maintenance (servicing) instructions in the literature
accompanying this product.
Cesymboleapourbutdevousavertirqu’unedocumentation
importante sur le fonctionnement et l’entretien accompagne ce produit.
CAUTION: To reduce the risk of electric shock, do not remove cover (or
back). No user-serviceable parts inside. Refer servicing to qualified
service personnel.

5
Ground the Product
WARNING: Avoid electric shock and fire
hazard! If this product connects to cable wiring,
be sure the cable system is grounded (earthed).
Grounding provides some protection against
voltage surges and built-up static charges.
Protect the Product from Lightning
In addition to disconnecting the AC power from the wall
outlet, disconnect the signal inputs.
Verify the Power Source from the
On/O Power Light
When the on/off power light is not illuminated, the
apparatus may still be connected to the power source.
The light may go out when the apparatus is turned o,
regardless of whether it is still plugged into an AC power
source.
Eliminate AC Power/Mains Overloads
WARNING: Avoid electric shock and fire
hazard! Do not overload AC power/mains,
outlets, extension cords, or integral convenience
receptacles. For products that require battery
power or other power sources to operate them,
refer to the operating instructions for those
products.
Provide Ventilation and
Select a Location
• Remove all packaging material before applying power
to the product.
• Do not place this apparatus on a bed, sofa, rug, or
similar surface.
• Do not place this apparatus on an unstable surface.
• Do not place this apparatus in excessive heat or
moisture.
• Do not install this apparatus in an enclosure, such as
a bookcase or rack, unless the installation provides
proper ventilation.
• Do not place entertainment devices (such as VCRs
or DVDs), lamps, books, vases with liquids, or other
objects on top of this product.
• Do not block ventilation openings.
Operating Environment
This product is designed for operation indoors with a
temperature range from 32° to 104° F (0° to 40°C).
Each product should have adequate spacing on all
sides so that the cooling air vents on the chassis are
not blocked.
Protect from Exposure to Moisture
and Foreign Objects
WARNING: Avoid electric shock and fire
hazard! Do not expose this product to dripping or
splashing liquids, rain, or moisture. Objects lled
with liquids, such as vases, should not be placed
on this apparatus.
WARNING: Avoid electric shock and fire
hazard! Unplug this product before cleaning. Do
not use a liquid cleaner or an aerosol cleaner. Do
not use a magnetic/static cleaning device (dust
remover) to clean this product.
WARNING: Avoid electric shock and fire
hazard! Never push objects through the openings
in this product. Foreign objects can cause
electrical shorts that can result in electric shock
or re.
Service Warnings
WARNING: Avoid electric shock! Do not open
the cover of this product. Opening or removing
the cover may expose you to dangerous voltages.
If you open the cover, your warranty will be void.
This product contains no user-serviceable parts.
Check Product Safety
Upon completion of any service or repairs to this product,
the service technician must perform safety checks
to determine that this product is in proper operating
condition.
Protect the Product When Moving It
Always disconnect the power source when moving the
apparatus or connecting or disconnecting cables.
20110316_IP_No Tuner_Safety
IMPORTANT SAFETY INSTRUCTIONS, continued

6

7
Change the Way You Watch TV
The Cisco® PDS3200 Series MPEG-4 High-Denition (HD) Set-Top oers subscribers
the latest enhancements in cable television and unicast/multicast IP network viewing.
This PDS Series features MPEG-4 part 10 / H.264 SD/HD capability and oers robust
interactive capability with an internal DOCSIS® 2.0 compliant cable. The Cisco PDS
Series provides consumers a rich home entertainment experience with HD picture clarity,
the movie theater experience of surround sound and convenient access to on demand
services such as Video-on-Demand and other interactive services when connected to
the Service Provider managed IP or DOCSIS network.
Safety First
Before using the receiver, read the Important Safety Instructions section of this manual.
Identify Your Receiver with the Serial Number
At times your service provider may ask for the serial number. To nd the serial number
for your receiver, look on the bottom of the receiver for the label. The serial number is a
9-digit numeric code to the right of the letters “S/N” on the label.
Use the space provided here to record the serial number:
_______________________________
In This Manual
This manual covers the information you need to connect your receiver to both your
in-home IP network and your entertainment system. The manual also outlines certain
safeguards and installation information. The safety information contained in this manual
was developed and provided solely by the receiver manufacturer, Cisco Systems, Inc.
Protecting You and the Environment
Cisco addresses the environmental impact of networking products throughout their lifecycle,
from product development, manufacturing, and use to service and end-of-life. Integrating
environmental policies into Cisco engineering and manufacturing practices results in socially
accountable business practices that help reduce the environmental impact associated with
networking products.

8
Front Panel
1 USB Port USB connector (Reserved for future use)
2 LINK Indicates network link status. The LED is green
3 STANDBY Turned o but under power and ready to activate on command
4 RECORD Indicates that a recording is in progress. The LED is red
5 CH-, CH+ Scrolls through channels
6 Guide Accesses the on-screen guide
7 OK Selects the current item
8 VOL-, VOL+ Accesses the on-screen menu
10 Power Turns the receiver on or places it in standby. To restart the
receiver, press and hold the POWER button for 10 seconds. The
LED is green
Note: This illustration may vary from the actual product.
LINK STANDBY RECORD
CH- CH+ VOL- VOL+
GUIDE OK
T15858
1 2 3 4 5 6 97 8

9
Back Panel
1 CABLE IN Connect to the coaxial cable that delivers the signal from your
service provider
2 ETHERNET Connect to the Ethernet (CAT-5) network at your home, if
applicable
3 CVBS Connect to composite input on your HDTV or SDTV
4 Pr Pb Y Connect the receiver to the component video input (YPbPr) on
the HDTV. See pages 11 and 12 for more information
5 AUDIO OUT (L/R) Connect RCA-type cables to Audio Out to send analog audio
signals (left and right) to a TV with stereo inputs or to a stereo
amplier
6 S/PDIF Connect an optical cable to send a digital audio signal to a
surround-sound receiver or other digital audio device
7 HDMI Connect an HDTV HDMI™(High-Denition Multimedia Interface)
cable from the HDTV to the HDMI port. HDMI supports both
digital audio and video. See page 11 for more information
8 Secure card Key for conditional access
interface
9 USB Connects to devices such as USB memory stick
10 IR Connects the IR extension cable
11 Power Connect the DC output of the AC power adapter (provided) to
deliver power to the receiver
Note: This illustration may vary from the actual product.
CABLE IN ETHERNET Y PB PR S/PDIF HDMI USB IR
Manufactured under license from
Dolby Laboratories. Dolby and the
double-D symbol are trademarks of
Dolby Laboratories.
CVBS L R
T15859
1 2 3 4 5 76 98 10 11

10
Because the connections
for a high-denition (HD)
or standard-denition (SD)
TV are dierent, you must
determine if your TV is HD
or SD. Your TV must
receive HD signals for
you to enjoy the benets of HDTV. Refer to the manual that came with your TV
for more information. See page 23 for more information on picture formats.
Connecting the Receiver
To connect your receiver to your network and home entertainment devices, complete
these steps.
Identify the additional
consumer electronic devices
you will connect to the
receiver and TV. See pages
14 through 20 and refer to
the owner’s manual for the
device.
Plug the receiver and the TV into an AC power source that is not
controlled by a switch. For further instructions on completing your setup,
contact your service provider.
Make the connections for your TV, VCR, and DVD recorder as follows:
• If you are using an HDTV, see page 11 and the connection diagrams in
this manual.
• If you are using a standard-denition TV, see page 12 and the
connection diagrams in this manual.
• If you want to record some programs on VCR tape or DVD, see page 13
and the connection diagrams in this manual.
1
2
4
3

Home Theater
Other
DVDVCR
9
16 4
3
or

11
Connections for a High-Denition TV (HDTV)
To use the receiver with an HDTV, you must make one of the following connections to
view the HD content. Refer to the owner’s manual for your TV and the cabling diagrams
in this manual for more detailed connection information.
Although all connections provide you with quality service, we list the connections in our
recommended order.
Notes:
• The labeling on your receiver or HDTV may vary slightly from the illustrations shown below.
• Some cables shown in the connection diagrams may not be included with this receiver.
Some HDTVs have a High-Denition
Multimedia Interface (HDMI) connector. The
HDMI connector provides both a digital video
and audio connection. See the connection
diagram on page 14 for an example.
Note: The HDMI port on the TV must
support high-bandwidth digital content
protection (HDCP).
HDTV
Connections
The HDMI connector can provide the
connection to an HDTV with a DVI input. If
your HDTV has a Digital Visual Interface
(DVI) connector, you need an HDMI-to-DVI
adapter, and a separate audio connection
(either L/R or optical audio).
Note: The DVI port on the TV must support
high-bandwidth digital content protection
(HDCP).
See the connection diagram on page 15
for an example.
Use One of These Required
Connections to an HDTV
DVI
Receiver
Connections
The YPbPr (red, blue, and green)
connectors provide high-denition
component video signals to an HDTV, and
a separate audio connection (either L/R or
optical audio).
See the connection diagram on page 16 for
an example.
Pr
Pb
Y
Audio/VideoVideoVideo
DVI HDMIYPbPr
Pr
Pb Y
Some HDTVs have only RGB or RGB-
HV connectors. If you have one of these
HDTVs, you need a Component-to-RGB
adapter, and you need a separate audio
connection.
B
G
V
H
R
Pr
Pb Y
Adapter Needed
Adapter Needed
Video
RGB
Audio
AUDIO
OUT
LR
AUDIO
OUT
LR
OPTICAL
OPTICAL
INPUT
LR
Audio
AUDIO
OUT
LR
OPTICAL
OPTICAL
INPUT
LR
Audio

12
Connections for a Standard-Denition TV (SDTV)
When using the receiver with an SDTV, you must make one of the following connections
to view content. Some SDTVs may not have all these connections. Refer to the
owner’s manual for your TV and the cabling diagrams in this manual for more detailed
information.
Although all connections provide you with quality service, we list the connections in our
recommended order.
Notes:
• The labeling on your receiver or SDTV may vary slightly from the illustrations shown
below.
• Some cables shown in the connection diagrams may not be included with this receiver.
The YPbPr (red, blue, and green)
connectors can provide standard-denition
component video signals to an SDTV. A
separate audio connection is also needed.
See the connection diagram on page 17
for an example.
SDTV
Connections
Use One of These Required
Connections to an SDTV Receiver Connections
The Video Out connector provides a video
connection to an SDTV. A separate audio
connection is also needed.
See the connection diagram on page 18
for an example.
Video Out
VIDEO
OUT
VIDEO
IN
LR
Pr
Pb
Y
LR
YPbPr
Audio VideoAudio Video
Pr
Pb Y
AUDIO
OUT
LR
AUDIO
OUT
LR

13
Connections for a VCR or DVD Recorder
When using the receiver with a VCR or DVD recorder, you must make one of the
following connections to view content.
Although all connections provide you with quality service, we list the connections in our
recommended order.
Notes:
• The labeling on your receiver, VCR, or DVD recorder may vary slightly from the
illustrations shown below.
• Some cables shown in the connection diagrams may not be included with this receiver.
Connecting an Over-the-Air Converter Box
You can connect an over-the-air converter box directly to your TV to receive certain
local channels, but do not connect the over-the-air converter box directly to your
receiver.
For VCRs or DVD recorders with Video
In and Left and Right audio connectors,
use the Video Out and the Audio Out
connectors (Left and Right) on the
receiver.
See the connection diagram on page 20
for an example.
VCR/DVD Recorder
Connections
Use One of These Optional Connections
to a VCR or DVD Recorder Receiver Connections
VCR/DVD Recorder
Audio Video
VIDEO
OUT
VIDEO
IN
LR
AUDIO
OUT
LR

14
Connecting to an HDTV with an HDMI Connector
Cable Used in this Conguration
• 1 HDMI Cable
Notes:
• The HDMI port on the TV must support high-bandwidth digital content protection (HDCP).
• The HDMI interface supports Dolby™Digital 5.1 audio.
WARNING: Electric shock hazard! Unplug all electronic devices before
connecting or disconnecting any device cables to the receiver.
Back of Set-Top
T15860
Manufactured under license from
Dolby Laboratories. Dolby and the
double-D symbol are trademarks of
Dolby Laboratories.
CABLE IN ETHERNET Y PB PR S/PDIF HDMI USB IR
CVBS L R
Back of HDTV
HDMI
AUDIO
CENTER
CHANNEL IN
AUDIO IN
DVI/HDCP
ANT (75 )
INOUT
LR
ANT-1
HD 2
Y
OUT
ANT-2
PB
PR
L
R
VIDEO
L/
MONO
R
L/
MONO
R
AUDIO
IN
ON OFF
IN
HD 1
S-VIDEO
VIDEO Y
PB
PR
L
R
AUDIOAUDIO

15
Connecting to an HDTV with a DVI Connector
Cables Used in this Conguration
• 1 HDMI-to-DVI Cable or 1 HDMI Cable and 1 HDMI-to-DVI Adapter
• 1 Audio Left/Right Cable (You can also use an optical cable [indicated by the dotted
line] instead of the Audio Left/Right Cable as shown in the diagram, dependent upon
your TV’s capabilities.)
Notes:
• The DVI port on the TV must support high-bandwidth digital content protection (HDCP).
• When you connect the HDMI connector to the DVI connector on your HDTV, you need
an HDMI-to-DVI adapter and a separate audio connection.
WARNING: Electric shock hazard! Unplug all electronic devices before
connecting or disconnecting any device cables to the receiver.
Back of Set-Top
Manufactured under license from
Dolby Laboratories. Dolby and the
double-D symbol are trademarks of
Dolby Laboratories.
CABLE IN ETHERNET Y PB PR S/PDIF HDMI USB IR
CVBS LR
Back of HDTV
AUDIO
CENTER
CHANNEL IN
ANT (75 )
INOUT
ANT-1
HD 2
Y
OUT
ANT-2
PB
PR
L
R
VIDEO
L/
MONO
R
L/
MONO
R
AUDIO
IN
ON OFF
IN
HD 1
S-VIDEO
VIDEO Y
PB
PR
L
R
AUDIOAUDIO
DVI/HDCP
IN
AUDIO IN
DVI/HDCP
LR
OPTICAL
INPUT
T15861

16
Connecting to an HDTV with Component (YPbPr)
Connectors
Cables Used in this Conguration
• 1 Component Video Cable (YPbPr)
• 1 Audio Left/Right Cable (You can also use an optical cable [indicated by the dotted line]
instead of the Audio Left/Right Cable as shown in the diagram, dependent upon your
TV’s capabilities.)
WARNING: Electric shock hazard! Unplug all electronic devices before
connecting or disconnecting any device cables to the receiver.
T15862
Back of Set-Top
Manufactured under license from
Dolby Laboratories. Dolby and the
double-D symbol are trademarks of
Dolby Laboratories.
CABLE IN ETHERNET YPBPRS/PDIF HDMI USB IR
CVBS LR
Back of
HDTV HDMI
AUDIO
CENTER
CHANNEL IN
AUDIO IN
DVI/HDCP
ANT (75 )
INOUT
LR
ANT-1
HD 2
Y
OUT
ANT-2
PB
PR
L
R
VIDEO
L/
MONO
R
L/
MONO
R
AUDIO
IN
ON OFF
S-VIDEO
VIDEO
AUDIO
IN
HD 1
Y
PB
PR
L
R
AUDIO
OPTICAL
INPUT
Use
OPTICAL
INPUT - SPDIF
as optional instead
of CVBS L and R

17
Connecting to an SDTV with Component (YPbPr)
Connectors
Cables Used in this Conguration
• 1 Component Video Cable (YPbPr)
• 1 Audio Left/Right Cable
Note: The receiver must be set to the proper standard-denition mode.
WARNING: Electric shock hazard! Unplug all electronic devices before
connecting or disconnecting any device cables to the receiver.
T15863
Back of Set-Top
Manufactured under license from
Dolby Laboratories. Dolby and the
double-D symbol are trademarks of
Dolby Laboratories.
CABLE IN ETHERNET YPBPRS/PDIF HDMI USB IR
CVBS LR
Back of SDTV
CABLE OUT/
ANT OUT
CABLE IN/
ANT IN
RL
AUDIO
IN
VIDEO
IN
RL
AUDIO
OUT
VIDEO
OUT
Y
PB
PR

18
Connecting to an SDTV with an RCA-Type Connector
Cables Used in this Conguration
• 1 RCA-type Video Cable
• 1 Audio Left/Right Cable
WARNING: Electric shock hazard! Unplug all electronic devices before
connecting or disconnecting any device cables to the receiver.
Back of Set-Top
T15864
Manufactured under license from
Dolby Laboratories. Dolby and the
double-D symbol are trademarks of
Dolby Laboratories.
CABLE IN ETHERNET Y PB PR S/PDIF HDMI USB IR
CVBS L R
CABLE OUT/
ANT OUT
RL
AUDIO
IN
VIDEO
IN
RL
AUDIO
OUT
VIDEO
OUT
Y
PB
PR
CABLE IN/
ANT IN
Back of
SDTV

19
Connecting to a Home Theater System
with Component (YPbPr) Connectors
Cables Used in this Conguration
• 1 Component Video Cable (YPbPr)
• 1 Audio Left/Right Cable (You can also use an optical cable [indicated by the dotted
line] instead of the Audio Left/Right Cable as shown in the diagram.)
Notes:
• This connection requires that audio is provided by the home theater system.
• Consult the user guide that came with your home theater system for information on
connecting your other video and audio devices.
WARNING: Electric shock hazard! Unplug all electronic devices before
connecting or disconnecting any device cables to the receiver.
T15865
Back of Set-Top
Manufactured under license from
Dolby Laboratories. Dolby and the
double-D symbol are trademarks of
Dolby Laboratories.
CABLE IN ETHERNET YPBPRS/PDIF HDMI USB IR
CVBS LR
Back of Home
Theater Receiver
COMPONENT VIDEO
1
Y
PB
PR
2
Y
PB
PR
Y
PB
PR
S-VIDEO
DIGITAL
AUDIO TV/CABLE
1
2
3
4
VIDEO
L
R
AUDIO
S-VIDEO
DVD
VIDEO
L
R
AUDIO
VIDEO
L
R
AUDIO
S-VIDEO
VIDEO 1
S-VIDEO
OUT
VIDEO OUT
MONITOR
VIDEO
L
R
AUDIO
S-VIDEO
OUTIN
OUTIN
Use
OPTICAL
INPUT - SPDIF
as optional instead
of CVBS L and R

20
Connecting to a Stereo VCR or DVD Recorder (optional)
The diagram below shows how to connect a recording device to your receiver. Although
it is possible to watch TV using a connection through your VCR or DVD recorder to the
TV, this connection may not provide the best picture, and HDTV users are restricted to an
SD format. In addition, some content is copy protected and passing this content through
the recording device may result in a picture that cannot be viewed.
For these reasons, the connection shown is best used to provide only video and audio to
your recording device and not for normal TV viewing. The connection from the recording
device to the TV (only used for playback of recorded material) depends on the type of
device being used, the outputs that are supported, and the inputs that remain available
for use on your TV.
Consult the owner’s manuals provided with your TV and recording device for more
details on connection options.
Cables Used in this Conguration
• 1 RCA-type Video Cable
• 1 Set Audio Left/Right Cables
Connecting your TV directly to the Audio/Video output of your receiver will
assure a more vivid picture and enhance your viewing enjoyment.
WARNING: Electric shock hazard! Unplug all electronic devices before
connecting or disconnecting any device cables to the receiver.
T15866
Back of Set-Top
Manufactured under license from
Dolby Laboratories. Dolby and the
double-D symbol are trademarks of
Dolby Laboratories.
CABLE IN ETHERNET Y PB PR S/PDIF HDMI USB IR
CVBS L R
Back of Stereo VCR
or DVD Recorder
CABLE OUT/
ANT OUT
RL
AUDIO
IN
VIDEO
IN
R
L
AUDIO
OU
T
V
IDEO
OU
T
CABLE IN/
ANT IN