Cisco MCS 7800 Series Instruction Manual

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Cisco TelePresence Multipoint Switch
Release 1.1 Administration Guide
August 4, 2008
Customer Order Number:
Text Part Number: OL-12586-02

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Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide
© 2008 Cisco Systems, Inc. All rights reserved.

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Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide
OL-12586-02
CONTENTS
General Description 1-5
New in CTMS Release 1.1 1-6
Increase in the Number of Supported Segments 1-6
Cisco TelePresence Interoperability With Legacy Video Conferencing Devices 1-6
System Requirements 1-6
CTMS Administration Guide Organization 1-6
Obtaining Documentation, Obtaining Support, and Security Guidelines 1-7
Using CTMS Administration Software 1-9
Contents 1-9
Overview 1-9
Administrative Roles 1-10
User Interface 1-10
Header 1-11
System Status 1-11
Navigation Pane 1-12
Content Area 1-12
System Information 1-12
Configuring Cisco Unified Communications Manager for CTMS 2-13
Contents 2-13
Overview 2-13
Prerequisites 2-14
Logging into the Unified CM Administration Application 2-14
Creating a SIP Trunk Security Profile 2-14
Creating a SIP Trunk 2-15
Configuring a Route Pattern 2-16
Installing CTMS Administration Software 3-17
Contents 3-17
Prerequisites 3-17
Installing the CTMS Administration Software 3-18
Configuring CTMS Administration Software 4-21
Contents 4-21

Contents
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Overview 4-21
System Settings 4-22
Editing IP Settings 4-22
Editing Access Settings 4-23
Configuring and Editing QoS Settings 4-24
Configuring and Editing Resource Management 4-28
Configuring and Editing SNMP Settings 4-29
Restarting CTMS 4-31
Importing and Exporting Files 4-32
Cisco Unified Communications Manager Settings 4-32
Configuring and Editing Unified CM Settings 4-33
Configuring and Editing SIP Profile Settings 4-33
Configuring and Editing Cisco TelePresence Manager Settings 4-35
Configuring and Editing Access Management 4-36
Upgrading Software Version 4-40
Interface Failover 4-41
Managing Meetings 5-43
Contents 5-43
Overview 5-43
Defining and Editing Default Settings 5-43
Creating and Editing Static Meetings 5-45
Ad Hoc Meetings 5-49
Creating and Editing Ad Hoc Meetings 5-49
Creating and Editing Meeting Templates 5-51
Viewing Scheduled Meetings 5-54
Viewing and Editing Active Meetings 5-55
Troubleshooting the CTMS System 6-59
Contents 6-59
Overview 6-59
Viewing CTMS Alarms and System Error Messages 6-60
Configuring the Severity Level of System Error Messages 6-62
Filtering the Log File Table Listings 6-63
Downloading Log Files 6-64
Troubleshooting Specific Issues 6-64

Contents
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Monitoring CTMS System Processes 7-67
Contents 7-67
Overview 7-67
Monitoring System Status 7-68
Monitoring and Restarting System Processes 7-69
Viewing Call Statistics 7-70
Room Testing 7-72
Interoperability with Legacy Video Conferencing Devices 8-75
Contents 8-75
Overview 8-75
How Cisco TelePresence Interoperability Works 8-75
Benefits 8-77
Caveats 8-77
Prerequisites 8-78
Configuring Cisco TelePresence Interoperability 8-79
Configuring Unified CM for Cisco TelePresence Interoperability 8-79
Creating a SIP Trunk Security Profile 8-79
Creating a SIP Trunk 8-80
Configuring a Route Pattern 8-80
Configuring CUVC for Cisco TelePresence Interoperability 8-81
Configuring CTMS for Cisco TelePresence Interoperability 8-85
Creating Static Meetings in CTMS for Interoperability 8-85
Troubleshooting Cisco TelePresence Interoperability 8-88
Command Line Interface (CLI) Commands A-1
Tables of Contents A-1
Introduction A-1
Starting a CLI Session A-1
CLI Command Basics A-2
Ending a CLI Session A-2
CTMS CLI Commands A-2

Contents
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Preface
Initial Release: May 5, 2008, OL-12586-02
Last Revised: August 4, 2008
General Description
The Cisco TelePresence Multipoint Switch (CTMS) is designed to support multipoint (multi-location)
Cisco TelePresence meetings for up to 48 table segments (48 single-screen systems, 16 three-screen
systems, or a mix of both) in a single meeting. Table 1 summarizes some of the features of the CTMS:
Table 1 CTMS Features
Feature Benefit
Scalability CTMS is designed to support small workgroup applications to large
Cisco TelePresence multipoint meetings. Up to 48 table segments
are supported.
Simple scheduling and
“one-button-to-push” dialing
CTMS and integration to Cisco TelePresence System Manager
(CTS-Manager) allows scheduling through the enterprise calendar
(for example, Microsoft Outlook) and easy one-button-to-push call
launch for both point-to-point and multipoint meetings.
Scheduled and non-scheduled
meeting support
During an active meeting, the conference manager can add another
party using the CTMS Administration software.
Audio add-on Audio only participants can be added to any multipoint meeting
using the audio add-on feature supported by CTS endpoints.
Video switching Voice-activated site and segment video switching supported.
Video announce Upon joining the meeting, Cisco TelePresence rooms will be shown
to all other rooms for two seconds. This prevents a muted room from
joining without being noticed.
Comprehensive diagnostics Diagnostics features include system status information, alarms,
downloadable error logs and Simple Network Management Protocol
(SNMP) support.
Call detail records Call records provide meeting beginning and ending information as
well as meeting participant details.

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Preface
New in CTMS Release 1.1
New in CTMS Release 1.1
Increase in the Number of Supported Segments
CTMS Release 1.1 now supports up to 48 table segments (48 single-screen systems, 16 three-screen
systems, or a mix of both) in a single Cisco TelePresence conference.
Cisco TelePresence Interoperability With Legacy Video Conferencing Devices
Cisco TelePresence is based on open standards, including SIP, H.264. AAC-LD and G.711. With Cisco
TelePresence System (CTS) Release 1.3 and CTMS Release 1.1, Cisco TelePresence now supports
interoperability between Cisco TelePresence systems and traditional video conferencing/video
telephony endpoints using the Cisco Unified Video Conferencing 3500 series MCU (CUVC).
System Requirements
•Cisco MCS-7845-H2 or MCS-7845-I2 Media Convergence Server
•Cisco TelePresence Manager, Release 1.3
•Cisco Unified Communications Manager (Unified CM), Release 6.0 or later
•Cisco TelePresence System software, Release 1.3
•CTS-1000 and/or CTS-3000 systems
CTMS Administration Guide Organization
The CTMS Administration Guide is organized into the following chapters:
•Chapter 1: “Using CTMS Administration Software”
This section provides information about the CTMS Administration software interface
•Chapter 2: “Configuring Cisco Unified Communications Manager for CTMS”
This section provides instructions on how to configure Cisco Unified Communications Manager
(Unified CM) so that is supports CTMS functionality.
•Chapter 3: “Installing CTMS Administration Software”
This section describes how to install the CTMS administration software on the Cisco MCS-7800
Series Media Convergence Server.
•Chapter 4: “Configuring CTMS Administration Software”
This section provides information about configuring the initial CTMS system settings.
•Chapter 5: “Managing Meetings”
This section describe how to set up and administer static and ad hoc meetings using CTMS
Administration software.
•Chapter 6: “Monitoring CTMS System Processes”
This section describes how to monitor the CTMS system processes using the tools available in
CTMS.

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Preface
Obtaining Documentation, Obtaining Support, and Security Guidelines
•Chapter 7: “Troubleshooting the CTMS System”
This section describes how to view and categorize system error messages and alerts, and how to filter
and download log files.
•Chapter 8: “Interoperability with Legacy Video Conferencing Devices”
This section describes how to configure settings in Unified CM ,CTMS and Cisco Unified Video
Conferencing MCUs (CUVC) to support Cisco TelePresence Interoperability.
•Appendix A: “Command Line Interface (CLI) Commands:
This section includes CLI commands that can be used to configure CTMS.
Obtaining Documentation, Obtaining Support, and Security
Guidelines
For information on obtaining documentation, obtaining support, providing documentation feedback,
security guidelines, and also recommended aliases and general Cisco documents, see the monthly
What’s New in Cisco Product Documentation, which also lists all new and revised Cisco technical
documentation, at:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

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Preface
Obtaining Documentation, Obtaining Support, and Security Guidelines