Cisco AT&T U-VERSE VEN401 User manual

4038769 Rev 01
Cisco Model VEN401 and VEN402
User Guide
Draft
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Please Read
Important
Please read this entire guide. If this guide provides installation or operation
instructions, give particular attention to all safety statements included in this guide.
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Notices
Trademark Acknowledgments
Cisco and the Cisco Logo are trademarks of Cisco Systems, Inc. and/or its affiliates
in the U.S. and other countries. A listing of Cisco's trademarks can be found at
www.cisco.com/go/trademarks.
Third party trademarks mentioned are the property of their respective owners.
The use of the word partner does not imply a partnership relationship between
Cisco and any other company. (1005R)
The Wi-Fi Protected Setup mark is a mark of the Wi-Fi Alliance. Wi-Fi Protected
Setup is a trademark of the Wi-Fi Alliance.
Disclaimer
The maximum performance for wireless is derived from IEEE Standard 802.11
specifications. Actual performance can vary, including lower wireless network
capacity, data throughput rate, range and coverage. Performance depends on many
factors, conditions and variables, including distance from the access point, volume of
network traffic, building materials and construction, operating system used, mix of
wireless products used, interference and other adverse conditions.
Publication Disclaimer
Cisco Systems, Inc. assumes no responsibility for errors or omissions that may
appear in this publication. We reserve the right to change this publication at any
time without notice. This document is not to be construed as conferring by
implication, estoppel, or otherwise any license or right under any copyright or
patent, whether or not the use of any information in this document employs an
invention claimed in any existing or later issued patent.
Copyright
© 2011 Cisco Systems, Inc. All rights reserved. Printed in the United States of America.
Information in this publication is subject to change without notice. No part of this
publication may be reproduced or transmitted in any form, by photocopy,
microfilm, xerography, or any other means, or incorporated into any information
retrieval system, electronic or mechanical, for any purpose, without the express
permission of Cisco Systems, Inc.
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4038769 Rev 01 iii
Contents
IMPORTANT SAFETY INSTRUCTIONS v
Power Source Warning .............................................................................................vi
Ground the Product...................................................................................................vi
Protect the Product from Lightning ........................................................................vi
Verify the Power Source from the On/Off Power Light......................................vi
Eliminate AC Mains Overloads ...............................................................................vi
Provide Ventilation and Select a Location ........................................................... vii
Protect from Exposure to Moisture and Foreign Objects................................... vii
Service Warnings ..................................................................................................... vii
Check Product Safety .............................................................................................. vii
Protect the Product When Moving It .................................................................... vii
Compliance Information ix
Declaration of Conformity........................................................................................ix
Canada EMI Regulation............................................................................................ix
Dynamic Frequency Selection (DFS) Dual Band Frequencies..............................x
RF Exposure Statements ............................................................................................x
CE Compliance xi
Declaration of Conformity with Regard to the EU Directive
1999/5/EC (R&TTE Directive) .............................................................................xi
Europe xii
National Restrictions ................................................................................................xii
Open Source GNU GPL Statement xiii
About This Guide xv
Introduction...............................................................................................................xv
Scope...........................................................................................................................xv
Audience ....................................................................................................................xv
Document Version ....................................................................................................xv
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Contents
iv 4038769 Rev 01
Installing the Devices 1
Front Panel................................................................................................................................ 2
Back Panel ................................................................................................................................. 3
Connecting the VEN401 Access Point to a Residential Gateway or Router....................4
Connecting the VEN402 Client to a Set-Top, DVR, or DMA............................................. 5
Pair Devices .............................................................................................................................. 6
Pairing a VEN402 Client Device............................................................................... 6
Pairing Other Client Devices..................................................................................... 6
Web-Based User Interface 7
Login .......................................................................................................................................... 8
Basic Setup ................................................................................................................................ 9
Wireless Setup ........................................................................................................................ 11
Basic Wireless Settings ............................................................................................. 11
Multiple SSID Settings ............................................................................................. 13
MAC Filter Settings .................................................................................................. 15
Security Settings........................................................................................................ 16
Wi-Fi Protected Setup............................................................................................... 19
Set Up WPS on the VEN401 .................................................................................... 19
Associated Devices ................................................................................................... 21
Administration Setup ............................................................................................................ 22
Management Settings............................................................................................... 22
Log Settings ............................................................................................................... 23
Diagnostics................................................................................................................. 25
Backup Settings ......................................................................................................... 26
Factory Default Settings........................................................................................... 27
Firmware Upgrade ................................................................................................... 27
Reboot......................................................................................................................... 29
Status Information ................................................................................................................. 30
General System Status Information........................................................................ 30
Wireless Status Information .................................................................................... 31
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IMPORTANT SAFETY INSTRUCTIONS
4038769 Rev 01 v
IMPORTANT SAFETY INSTRUCTIONS
Notice to Installers
The servicing instructions in this notice are for use by qualified service personnel only. To reduce the
risk of electric shock, do not perform any servicing other than that contained in the operating
instructions, unless you are qualified to do so.
1)
Read these instructions.
2)
Keep these instructions.
3)
Heed all warnings.
4)
Follow all instructions.
5)
Do not use this apparatus near water.
6)
Clean only with dry cloth.
7)
Do not block any ventilation openings. Install in accordance with the manufacturer's
instructions.
8)
Do not install near any heat sources such as radiators, heat registers, stoves, or other
apparatus (including amplifiers) that produce heat.
9)
Do not defeat the safety purpose of the polarized or grounding-type plug. A
polarized plug has two blades with one wider than the other. A grounding-type
plug has two blades and a third grounding prong. The wide blade or the third
prong are provided for your safety. If the provided plug does not fit into your
outlet, consult an electrician for replacement of the obsolete outlet.
10)
Protect the power cord from being walked on or pinched particularly at plugs,
convenience receptacles, and the point where they exit from the apparatus.
11)
Only use attachments/accessories specified by the manufacturer.
12)
Use only with the cart, stand, tripod, bracket, or table specified by the
manufacturer, or sold with the apparatus. When a cart is used, use caution
when moving the cart/apparatus combination to avoid injury from
tip-over.
13)
Unplug this apparatus during lightning storms or when unused for long periods of
time.
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IMPORTANT SAFETY INSTRUCTIONS
vi 4038769 Rev 01
14)
Refer all servicing to qualified service personnel. Servicing is required when the
apparatus has been damaged in any way, such as a power-supply cord or plug is
damaged, liquid has been spilled or objects have fallen into the apparatus, the
apparatus has been exposed to rain or moisture, does not operate normally, or has
been dropped.
Power Source Warning
A label on this product indicates the correct power source for this product. Operate this product only
from an electrical outlet with the voltage and frequency indicated on the product label. If you are
uncertain of the type of power supply to your home or business, consult your service provider or your
local power company.
The AC inlet on the unit must remain accessible and operable at all times.
Ground the Product
WARNING: Avoid electric shock and fire hazard! If this product connects to coaxial
cable wiring, be sure the cable system is grounded (earthed). Grounding provides
some protection against voltage surges and built-up static charges.
WARNING: Avoid electric shock and fire hazard! Do not locate an outside antenna
system in the vicinity of overhead power lines or power circuits. Touching power lines
or circuits might be fatal.
This product may contain a tuner capable of receiving off-the-air broadcasts.
Protect the Product from Lightning
In addition to disconnecting the AC power from the wall outlet, disconnect the signal inputs.
Verify the Power Source from the On/Off Power Light
When the on/off power light is not illuminated, the apparatus may still be connected to the power
source. The light may go out when the apparatus is turned off, regardless of whether it is still plugged
into an AC power source.
Eliminate AC Mains Overloads
WARNING: Avoid electric shock and fire hazard! Do not overload AC mains, outlets,
extension cords, or integral convenience receptacles. For products that require battery
power or other power sources to operate them, refer to the operating instructions for
those products.
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IMPORTANT SAFETY INSTRUCTIONS
4038769 Rev 01 vii
Provide Ventilation and Select a Location
Remove all packaging material before applying power to the product.
Do not place this apparatus on a bed, sofa, rug, or similar surface.
Do not place this apparatus on an unstable surface.
Do not install this apparatus in an enclosure, such as a bookcase or rack, unless the installation
provides proper ventilation.
Do not place entertainment devices (such as VCRs or DVDs), lamps, books, vases with liquids, or
other objects on top of this product.
Do not block ventilation openings.
Protect from Exposure to Moisture and Foreign Objects
WARNING: Avoid electric shock and fire hazard! Do not expose this product to
dripping or splashing liquids, rain, or moisture. Objects filled with liquids, such as
vases, should not be placed on this apparatus.
WARNING: Avoid electric shock and fire hazard! Unplug this product before cleaning.
Do not use a liquid cleaner or an aerosol cleaner. Do not use a magnetic/static cleaning
device (dust remover) to clean this product.
WARNING: Avoid electric shock and fire hazard! Never push objects through the
openings in this product. Foreign objects can cause electrical shorts that can result in
electric shock or fire.
Service Warnings
WARNING: Avoid electric shock! Do not open the cover of this product. Opening or
removing the cover may expose you to dangerous voltages. If you open the cover, your
warranty will be void. This product contains no user-serviceable parts.
Check Product Safety
Upon completion of any service or repairs to this product, the service technician must perform safety
checks to determine that this product is in proper operating condition.
Protect the Product When Moving It
Always disconnect the power source when moving the apparatus or connecting or disconnecting
cables.
20090915_IP with Tuner_Safety
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Compliance Information
4038769 Rev 01 ix
Compliance Information
United States FCC Compliance
This device has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against such interference in a residential installation. This equipment generates,
uses, and can radiate radio frequency energy. If not installed and used in accordance with the
instructions, it may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception, which can be determined by
turning the equipment OFF and ON, the user is encouraged to try to correct the interference
by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
Consult the service provider or an experienced radio/television technician for help.
Any changes or modifications not expressly approved by Cisco Systems, Inc., could void the
user's authority to operate the equipment.
The information shown in the FCC Declaration of Conformity paragraph below is a
requirement of the FCC and is intended to supply you with information regarding the FCC
approval of this device. The phone numbers listed are for FCC-related questions only and not
intended for questions regarding the connection or operation for this device. Please contact your
service provider for any questions you may have regarding the operation or installation of this device.
Declaration of Conformity
This device complies with Part 15 of FCC
Rules. Operation is subject to the following
two conditions: 1) the device may not cause
harmful interference, and 2) the device must
accept any interference received, including
interference that may cause undesired
operation.
Model(s): VEN401 and VEN402
Manufactured by:
Cisco Systems, Inc.
5030 Sugarloaf Parkway
Lawrenceville, Georgia 30044 USA
Telephone: [phone]
Canada EMI Regulation
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la class B est conforme à la norme NMB-003 du Canada.
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Compliance Information
x 4038769 Rev 01
Dynamic Frequency Selection (DFS) Dual Band Frequencies
Some configurations of this product may operate in the 5150-5250 MHz and 5470-5725 MHz
bands. If you select any channel in these frequency ranges, the product is restricted to indoor
operation only per FCC guidance. The use of this product on the affected frequencies when
outside is in non compliance of the FCC regulations and guidelines.
RF Exposure Statements
Note: This transmitter must not be co-located or operated in conjunction with any other
antenna or transmitter. This equipment should be installed and operated with a minimum
distance of 7.9 inches (20 cm) between the radiator and your body.
US
This system has been evaluated for RF exposure for humans in reference to ANSI C 95.1
(American National Standards Institute) limits. The evaluation was based in accordance with
FCC OET Bulletin 65C rev 01.01 in compliance with Part 2.1091 and Part 15.27. The minimum
separation distance from the antenna to general bystander is 7.9 inches (20 cm) to maintain
compliance.
Canada
This system has been evaluated for RF exposure for humans in reference to Canada Health
Code 6 (2009) limits. The evaluation was based on evaluation per RSS-102 Rev 4. The
minimum separation distance from the antenna to general bystander is 7.9 inches (20 cm) to
maintain compliance.
EU
This system has been evaluated for RF exposure for humans in reference to the ICNIRP
(International Commission on Non-Ionizing Radiation Protection) limits. The evaluation was
based on the EN 50385 Product Standard to Demonstrate Compliance of Radio Base Stations
and Fixed Terminals for Wireless Telecommunications Systems with basic restrictions or
reference levels related to Human Exposure to Radio Frequency Electromagnetic Fields from
300 MHz to 40 GHz. The minimum separation distance from the antenna to general
bystander is 20 cm (7.9 inches).
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CE Compliance
4038769 Rev 01 xi
CE Compliance
Declaration of Conformity with Regard to the EU Directive 1999/5/EC
(R&TTE Directive)
This declaration is only valid for configurations (combinations of software, firmware and
hardware) supported or provided by Cisco Systems for use within the EU. The use of
software or firmware not supported or provided by Cisco Systems may result in the
equipment no longer being compliant with the regulatory requirements.
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Europe
xii 4038769 Rev 01
Europe
The CE mark and class-2 identifier are affixed to the product and its packaging. This product
conforms to the following European directives:
-1999/5/EC
National Restrictions
This product operates in the 5 GHz Wi-Fi bands and shall only be used indoors.
Disclaimer
Cisco Systems, Inc. assumes no responsibility for errors or omissions that may
appear in this manual. We reserve the right to change this manual at any time
without notice.
Note: The VEN401 and VEN402 have disabled the 5600-5650M band by S/W to
avoid 5600-5650M band for IC certification.
Compliance Statement
Draft Note: The following paragraph is under construction until full product release.
The URL addresses are not actual addresses, but placeholder examples in this draft.
To find additional information regarding compliance information for the Cisco
VEN401 and VEN402 models, please go to: (i) for North America
http://www.cisco.com/web/consumer/support/<TBD>.html, or (ii) for outside
North America
http://www.cisco.com/web/consumer/support/<TBD>.html#~international. Once
at the site, search for the product listing and click on the related items identified. If
you have any questions or problems accessing any of the links, please contact:
spvtg-external-<TBD>[e-mail].
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Open Source GNU GPL Statement
4038769 Rev 01 xiii
Open Source GNU GPL Statement
Cisco VEN401 and VEN402 models contain, in part, certain free/open source
software ("Free Software") under licenses which generally make the source code
available for free copy, modification, and redistribution. Examples of such licenses
include all the licenses sponsored by the Free Software Foundation (e.g. GNU
General Public License (GPL), GNU Lesser General Public License (LGPL), Berkeley
Software Distribution (BSD), the MIT licenses and different versions of the Mozilla
and Apache licenses). To find additional information regarding the Free Software,
including a copy of the applicable license and related information, please go to: (i)
for North America
http://www.cisco.com/web/consumer/support/open_source.html, or (ii) for outside
North America
http://www.cisco.com/web/consumer/support/open_source.html#~international.
Once at the site, search for the product listing and click on the related items
identified. If you have any questions or problems accessing any of the links, please
contact: spvtg-external-opensource-reque[email protected].
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About This Guide
4038769 Rev 01 xv
About This Guide
Introduction
Congratulations on choosing the Cisco®VEN401 plus VEN402 Video Bridge Solution
for the Connected Home experience. By connecting your video devices wirelessly,
you are now free to place your televisions and video devices almost anywhere in the
home.
The small shape and unique design of the VEN401 plus VEN402 devices provide a
stylish solution without pulling wires through walls or along floorboards. The
VEN401 plus VEN402 devices are also ideal for sharing music, photos, movies, and
other files wirelessly inside the home.
Scope
This guide provides instructions and recommendations for installing and
configuring the VEN401 plus VEN402 Video Bridge Solution.
Audience
This guide is written for the home subscriber.
Document Version
This is the first formal release of this document.
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4038769 Rev 01 1
Introduction
This chapter provides information to install the VEN401 Access Point
and VEN402 Client devices in home network.
1Chapter 1
Installing the Devices
In This Chapter
Front Panel............................................................................................... 2
Back Panel................................................................................................ 3
Connecting the VEN401 Access Point to a Residential
Gateway or Router.................................................................................. 4
Connecting the VEN402 Client to a Set-Top, DVR, or DMA............ 5
Pair Devices ............................................................................................. 6
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Chapter 1 Installing the Devices
2 4038769 Rev 01
Front Panel
The front panel of your devices have the following indicators and functions:
Note: This illustration may vary from the actual product.
1
Wireless LED
2
Wi-Fi Protected Setup (WPS) button
3
Wi-Fi Protected Setup (WPS) LED
4
Ethernet LED
5
Power LED
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