Citizen PMU3300 User manual

Printer Module Unit
MODEL PMU3300
User’s Manual

WEEE MARK
If youwanttodisposeofthisproduct,donotmixitwith generalhouseholdwaste.There is
aseparatecollectionsystemsforusedelectronicsproductsinaccordancewithlegislation
undertheWEEEDirective and iseffectiveonlywithinEuropean Union.
WennSiediesesProduktentsorgenwollen,danntunSiediesbittenichtzusammenmit
dem Haushaltsmüll.EsgibtimRahmenderWEEE-DirektiveinnerhalbderEuropäischen
UniongesetzlicheBestimmungenfürseparateSammelsystemefürgebrauchte
elektronischeGeräteundProdukte.
Sivoussouhaitezvousdébarrasserdecetappareil, nelemettezpasà lapoubelleavec
vosorduresménagères. Ilexisteunsystèmederécupérationdistinctpourles vieux
appareilsélectroniquesconformémentà lalégislationWEEEsurlerecyclagedesdéchets
deséquipementsélectriquesetélectroniquesquiestuniquementvalabledanslespaysde
l’Union européenne.
Lesappareilsetlesmachinesélectriquesetélectroniquescontiennent souventdes
matières dangereuses pour l’homme et l’environnement si vous les utilisez et vous vous en
débarrassezdefaçon inappropriée.
Sideseadeshacersedeesteproducto,nolomezclecon residuosdomésticos decarácter
general.Existeunsistemaderecogidaselectivadeaparatoselectrónicosusados,según
establecelalegislaciónprevista porlasobreresiduosdeaparatoseléctricos yelectrónicos
(RAEE), vigenteúnicamenteenlaUniónEuropea.
Sedesiderategettareviaquestoprodotto,nonmescolatelo airifiutigenericidicasa.Esiste
un sistemadiraccoltaseparatoperiprodottielettroniciusatiinconformitàallalegislazione
RAEE, valida solo all’interno dell’Unione Europea.
Deponeerditproductnietbijhetgewonehuishoudelijkafvalwanneeruhetwilt verwijderen.
Erbestaat ingevolgedeWEEE-richtlijneenspeciaalwettelijkvoorgeschreven
verzamelsysteem voorgebruikteelektronischeproducten,welkalleengeldtbinnende
EuropeseUnie.
Hvisduvilskilledigafmed detteprodukt,mådu ikkesmidedetudsammenmeddit
almindeligehusholdningsaffald.Derfindesetseparatindsamlingssystemforudtjente
elektroniskeprodukterioverensstemmelsemedlovgivningenunderWEEE-direktivet,som
kunergældendeidenEuropæiskeUnion.
Sequiserdeitarforaesteproduto,nãoomisturecom olixocomum.Deacordocom a
legislaçãoquedecorredaDirectivaREEE–ResíduosdeEquipamentosEléctricose
Electrónicos,existe umsistemaderecolhaseparadoparaosequipamentoselectrónicos
foradeuso,em vigorapenasna UniãoEuropeia.
Jeżeli zamierzasz pozbyć się tego produktu, nie wyrzucaj go razem ze zwykłymi
domowymi odpadkami. Według dyrektywy WEEE obowiązującej w Unii Europejskiej dla
używanych produktów elektronicznych należy stosować oddzielne sposoby utylizacji.

Compliance Statement for European Users
CEmarkingshows conformityto thefollowingcriteriaandprovisions:
LowVoltageDirective(2014/35/EU),EMCDirective(2014/30/EU),andRoHSdirective(2011/65/EU)
Full textoftheEUdeclarationofconformityis available atthefollowinginternetaddress:
http://www.citizen-systems.co.jp/en/printer/download/eu_doc.html
IMPORTANT: This equipment generates, uses, and can radiate radio frequencyenergy and if not installed and
used in accordance with the instruction manual, maycause interference to radio communications. It has been
tested and found to complywith the limits for a Class A computing device pursuant to Subpart J of Part 15 of
FCCRules, which are designed to provide reasonable protection against such interferencewhen operated in a
commercial environment. Operation of this equipment in aresidential area is likely to cause interference, in which
case the user at his ownexpense will be required to take whatever measures may be necessary to correct
theinterference.
CAUTION:Useshieldedcable forthisequipment.
Sicherheitshinweis
DieSteckdosezumAnschlußdieses Druckersmuß nahedemGerätangebrachtundleichtzugänglich sein.
ForUsesinCanada
ThisClassAInformationTechnologyEquipment(ITE) complieswithCanadianCANICES-3(A)/NMB-3(A).
This Information TechnologyEquipment (ITE) does not exceed the Class Alimits for radio noise emissions from
digitalapparatussetoutintheRadioInterferenceRegulationsoftheCanadianDepartmentofCommunications.
Pour L’utilisateurs Canadiens
Cet Equipements informatiques (EI) de la classe A est conforme a la norme CAN ICES-3(A)/NMB-3(A) du
Canada.
Le present Equipements informatiques (EI) n’emet pas de bruite radio electriques depassant les limites
applicablesauxappareilsnumeriquesdelaclasseAprescritesdansleReglementsurlebrouillageradioelectrique
edicteparleministeredesCommunicationsduCanada.

Radio Wave Interference Self-Regulation
ThisdeviceisaClassAdevice.Usingthis deviceinaresidentialenvironmentmaycauseradiowave
interference.Inthiscase,theusermayberequiredtotakeanappropriatemeasure.
GENERAL PRECAUTIONS
Beforeusing thisproduct,besuretoread throughthismanual.Afterhavingreadthismanual,keepitina
safe,readilyaccessibleplaceforfuturereference.
Theinformationcontainedhereinissubjecttochangewithoutpriornotice.
Reproductionortransferofpartor allofthisdocument inanymeansisprohibitedwithout permissionfrom
CitizenSystems.
Notethat CitizenSystemsisnotresponsibleforanyoperationresultsregardlessof omissions,errors,or
misprintsinthismanual.
Notethat CitizenSystemsisnotresponsibleforanytroublecausedasaresultof usingoptionsor
consumablesthatarenotspecifiedinthismanual.
Exceptexplainedelsewhereinthismanual,donotattempttoservice,disassemble,orrepairthisproduct.
Notethat CitizenSystemsisnotresponsibleforanydamageattributabletoincorrectoperation/handlingor
improperoperatingenvironmentsthatarenotspecifiedinthismanual.
Dataisbasicallyfortemporaryuseandnotstoredforanextendedperiodoftime orpermanently.Please
notethat CitizenSystems isnot responsiblefor damageor lost profitresultingfromtheloss ofdatacaused
by accidents,repairs,testsorotheroccurrences.
If youfindomissions,errors,orhavequestions,pleasecontactyourCitizenSystemsdealer.
If youfindanypagesmissingoroutoforder,contactyourCitizenSystemsdealerforareplacement.
EPSONandESC/POSareregisteredtrademarksofSeikoEpsonCorporation.
QRCodeisaregisteredtrademarkofDENSOWAVEINCORPORATED.
CITIZENisaregisteredtrademarkofCitizenWatchCo.,Ltd.
Allothertrademarksarethepropertyoftheirrespectiveowners.
CitizenSystemsusethesetrademarksinaccordancewiththelicenseofrelevantowners.

Warning
● Do not use or store this product in place where it will be exposed to:
-Flames ormoistair
-Directsunlight
-Hot airflowor radiation from aheatingdevice
-Ill-ventilatedatmosphere
-Chemicalreactions ina laboratory
-Airborneoil,steelparticles, ordust
-Static electricityor strongmagneticfield
● Do not drop any foreign object or spill liquid into the printer. Do not place any object on the printer either.
● A metallic foreign object, it accidentally dropped into the printer, may cause printer failure,fire,orelectricshock.
● Should it occur, immediately turn the printer off, unplug it from the supply outlet, and call your local dealer.
● Do not handle the printer in the following ways:
Donotallowstrongforceorimpacts totheprintersuchas trampling,droppingorstriking.
Neverattempttodisassembleormodifythe printer.
● Install, use, or store the printer out of the reach of children.
Electricappliancescouldcauseanunexpectedinjuryoraccidentiftheyarehandledorusedimproperly.
The plastic bag the printer come in must be disposed of properly or kept awayfrom children. Wearing it over the
headmayleadtosuffocation.
● Please observe the following precautions for power source and power cord:
-Donotplugorunplug the powercordwithwethand.
-Usetheprinteronlyatthespecifiedsupplyvoltageandfrequency.
-Check tomakesurethatthesupplyoutletfromwhichtheprinterispoweredhas asufficientcapacity.An overload
maycausethepowercord tooverheator fireorthecircuit breakertotrip.
-Donotuseadeformedordamaged powercord.
-Donotmove theprinterwhiletheprinter powerison.
-Donotusetheprinterwithobjectsplacedontoporsteppedon.
-Do not use or carry the printer with its power cord bent, twisted, or pulled. Neglecting thesecautions may cause
wiresorinsulationto break,whichcould result inleakage,electric shock, orprinterfailure.
-Donotattempttomodifythepowercordunnecessarily.
-Hold the plug and connector when plugging or unplugging the power cord or signal cable after turning off the
printerandtheapplianceconnected toit.
● Connect the printer to a ground. Electric leakage may cause an electric shock.
● Do not connect the printer’s ground to any of the following:
Gas piping-Agas explosioncould result.
Telephonelineground
Lightningrod-Iflightningstrikesalargesurgeofcurrentmaycausefireorshock.
Waterpipes-Plasticwaterpipesshouldnotbeusedforgrounding.
Caution
● Do not use the printer under the following conditions.
Avoidlocationssubjecttovibrationorinstability.
Avoidlocationswheretheprinter isnotlevel.
● Be careful about internal heat buildup, which could cause fire and deform the case.
Astatewheretheprinterventilationholes areblockedbyanearbywallorsomething.
Astatewhereanyobjectisplacedontheprinter.
Astatewheretheprinteriscovered orwrapped byaclothor others.
● Placing a printer near a TV or radio may cause malfunctions such as reception failure or data corruption due to
noise.Avoidthefollowings.
AvoidusingtheprinterneararadioorTVsetorfromsupplying itfrom thesameoutletasthese appliances.
Avoidusingtheprinterinterconnectedwithacableorcordthathasnoprotectionagainstnoise.
Avoidusing theprinterwith adevice that isastrongsourceof noise.

● Connect theprinter to aground. Electricleakagemaycauseanelectricshock.
● Do not connect the printer’s ground to any of the following:
Gas piping-Agas explosioncould result.
Telephonelineground
Lightningrod-Iflightningstrikesalargesurgeofcurrentmaycausefireorshock.
Waterpipes-Plasticwaterpipesshouldnotbeusedforgrounding.
● To prevent possible malfunction or failure observe the following.
Avoidoperatingtheprinterwithoutpaperproperlyloaded.
Avoidtheuseof paper notcomplying withspecifications.
Avoidusing tornpiecesofpaperorsplicedwithplasticadhesivetapes.
Avoidforciblypullingalreadyloaded paperbyhand.
Avoidusingasharppointeddevicetooperatepanelkeys.
Avoidusing itinstalled inadirection otherthan specified
● Be sure to firmly insert the cable plug into its mating socket.
● A cross connection may damage the printer’s internal electronics or the host system’s hardware.
● To prevent injury and printer failure from worsening, observe the following:
Do nottouchthe printingsurfaceof thethermalhead.
Donot touchanyof moving parts(e.g.,paper cutter, gears,active electricalparts)whiletheprinter isworking.
In caseof trouble,donotattempt torepair theprinter. Pleaseask service.
Be carefulthatthe papercoverorcases donot entrapyourhandsorfingers.
Becarefulwithsharpedgesontheprinter.Donotallowthem toinjureyouordamageproperty.
● If the printer emits smoke, an odd smell, or unusual noise while printing, immediately abort the current print session
and unplug the printerfrom the supply outlet.
[Otherprecautionsregardingfailure]
● Never touch the head by hand just after printing asitisheatedduring printing.Otherwise,there isarisk ofburn.
● Never open the printer cover during printing and while the cutter is in operation. Otherwise, auto cutter may be
broken.
● As thermal head heater and driver IC are easy to break by staticelectricity, donotcontactmetaltothem.
● Do not block the paper exit. Never hold the paper during printing.
● Do not print in the state where moisture is present on the head surface due to condensation, etc.
Thismaycausedamagetothethermalhead.Whenrecoveringfromcondensation,makeitcompletelydry.
● Do not operate the printer continuously more than 10 minutes. (paper feed error may occur from overheating in the
motor)
● If the printer is used in low temperature or humid atmosphere, the print papermaybecontaminated.
● This printer has no drip-proof construction.Do notgetit wet oroperate itwith wet hands.
● This printer has no dust-proof construction.Avoidusing itinadustyatmosphere.
● Set the roll paper straight and without slack.
● Do not transport with the roll paper set in the roll paper holder.
[Printquality]
● In the case of intermittent printing where printing and paper feeding is interrupted by the status of waiting for data
coming from the host, paper feed may sometimes be disordered in the 1 to 3 dot lines from the start of printing.
Especially,caremustbetakenwhenprintinggraphicsorthelike.
● Printing may be disordered in the first 1 to 2 dots of printing just after the operation of auto cutter.
●Caution on operationisrequiredas the printer feedspaper asmuchasseveraldots afterclosing the printercover.
● Use of paper not recommended may be a disclaimer of warranty in print quality or life of thermal head. Especially,
inclusionof"Na+,K+,Cl"inthecomponentofrecordingpapermaydegradethelifeofthermalheadremarkably.
● If you carry out the printing in low-temperature(0°C orless)environment, theprintingresultfades.
● The printing result is affected by the condition of used thermal paper(storageenvironment,aged deterioration).
● If the product is left for a while after the manual cut or when power is ON, the paper feed may be disordered
(jammed character) between few dot lines after the printing is started. Threrfore, caution such as a printing after
insertinglinefeedisnecessary.
[Others]
● This product uses plated sheet steel and may cause rust in the edge section. This will not affect the printer’s
function.

Contents
1. PRODUCT OUTLINE .................................................................. 2
1.1FEATURE............................................................................................................................................................................................................2
1.2MODELCLASSIFICATIONS..............................................................................................................................................................................2
1.3ITEMSINTHEPACKAGE...................................................................................................................................................................................2
2. GENERAL SPECIFICATION ............................................................ 3
2.1PRINTINGSPECIFICATION...............................................................................................................................................................................3
2.2PRINTINGPAPERSPECIFICATION(THERMALPAPER)...............................................................................................................................4
3. EXTERNAL VIEW .................................................................... 5
4. OPERATION PANEL .................................................................. 7
4.1LEDPANEL.....................................................................................................................................................................................................7
4.2DETAILSONERRORANDLEDINDICATION................................................................................................................................................8
4.3FEEDBUTTON..................................................................................................................................................................................................9
4.3.1 Self-Printing Mode .........................................................................9
4.3.2 Hexadecimal Dump Mode Printing...............................................................10
4.3.3 Memory Switch Setting Mode...................................................................11
4.4TESTBUTTON................................................................................................................................................................................................12
5. SETTING PAPER, PAPER GUIDE AND MAINTENANCE ...................................... 13
5.1MANUALLOADING.........................................................................................................................................................................................13
5.2AUTOLOADING..............................................................................................................................................................................................13
5.3CHANGINGOFPAPERWIDTH......................................................................................................................................................................14
5.4HOWTOCLEANTHEPRINTHEADANDTHEPLATENUNIT.......................................................................................................................14
6. CONNECTOR AND INTERFACE .......................................................... 2
6.1POWERCONNECTOR........................................................................................................................................................................................2
6.2SERIALINTERFACE..........................................................................................................................................................................................2
6.2.1 Specifications................................................................................2
6.2.2 Connector PIN.................................................................................3
6.3USBINTERFACE...............................................................................................................................................................................................4
6.4PAPERNEARENDSENSORCONNECTOR.....................................................................................................................................................4
7. MEMORY SWITCHES .................................................................. 5
8. PRINT CONTROL COMMANDS (ESC/POS) ................................................. 8
9. OPTION: PAPER HOLDER UNIT ....................................................... 12

2
1. PRODUCT OUTLINE
1.1 Features
1) EquippedwithAutocutter(Full/Partialcut)
2) Lownoiseprinting
3) Includesinputbuffer
4)High-speedprintingupto150mm/sec
5) Operationinlow-temperatureenvironment
6) Memoryswitchesallowcustomization andselectionoffunctions
7)Userdefinedcharacters andlogocan beregisteredin non-volatileusermemory.
8) Printinglayoutcanbefreelyadjustedbypagemode
9)Barcodeprintingisavailable.Thetwo-dimensionalbarcodeissupported.
10)DedicatedpaperholderunitPHU-500isavailableasanoption.
1.2 Model Classifications
1.3 Items in the package
Printer
Mountingcollars
Screwsformountingcollars
Safetyinstruction
File download link introduction
PMU3300 U X X
Destination
J:Japan
E:USA/Europe
C:China
Paperwidth
2:2inch
3:3inch
Interface
U:USB+Serial

3
2. GENERAL SPECIFICATION
2.1 Printing specification
*1 -Theprintingspeedaboveshouldbeundertheconditionsofvoltageat24V,25C,andprintingduty12.5%.
-Theprintingspeed may beslowdependingonthesetting ofprinting conditionorcombinationofcommands.
Item
PMU3300U2 (2inch)
PMU3300U2(3inch)
PrintingMethod
Linethermal(thermalprintingmethod)
Dotconfiguration
576dots/line
Dotdensity
8dots/mm
Printingspeed *1
MAX150mm/sec. (1200dotline/sec.)
Paperfeed
0.125mm
Printinglinecolumns
Font
Maximumnumberof
columns/3 inch
(576dots)
Maximumnumberof
columns/2inch
(384dots)
Font
configuration
(HxV)
Fontsize
(HxV)
FontA
48
35
12x24dot
1.50x3.00mm
FontB
64
46s
9x17dot
1.13x3.00mm
FontC
72
52
8x16dot
1.00x2.00mm
KanjiFontA
24
17
24x24dot
3.00x3.00mm
KanjiFontC
36
26
16x16dot
2.00x2.00mm
Charactertype
Alphanumeric,InternationalCharacters
Code437､850 (858)､852､857､858､860､863､864､865､866
WPC1252,Katakana,Thaicode18,WPC1258
JapaneseKanji(JISI/II), Non-Kanji,JIS-C6226-983
Simplified ChineseGB18030-2000
Usermemory
384KB(Usercreatedlogocan beregistered)
Barcodes
EAN(13digits/8digits),ITF,CODE39,CODE128,CODABAR
UPC-A/E,CODE93,PDF417,QRcode
Minimumlength
70mm
Linefeedrate
4.25mm(approx.1/6inch)canbesetwithcommand
Printingpaper
Paperwidth:58/60mm
Paperwidth:80mm
Paperthickness60~75μm
Interface
Serial(Asynchronousfull-duplexcommunication), USB2.0(Full-Speed)
Inputbuffer
4K/45byte
Powersource
InputvoltageDC24V±10%/Powerconsumption1.9A(9Aatpeak)
Weight
700g
Operatingtemperature
-15~65℃/10~85%(nocondensation),Guaranteeofprintquality+5-+45℃
Storage temperature
-40~85℃/10~85%(nocondensation)
Machine reliability
Headlife:50km,50millionpulse(normaltemperature, normalhumidity, recommendedpaper)
Autocutterlife:1 millioncut(normaltemperature,normalhumidity, recommendedpaper)

4
2.2PrintingPaper Specification (Thermal paper)
1)Paperwidth 2Inch:58 /60 (+0,-1)mm
3Inch: 80(+0,-1)mm
2)External dimensions
Rolldiameter: Lessthanφ213mm
Corediameter: Coreinnerdieameterφ12 / Outerdiameterφ18 or
Coreinnerdiameterφ 25.4 / Outer diameter φ 32
NOTE:
・Therollcoreofthepapershouldbeplacedinparalleltotheprinterplaten.
・When the outer diameter of the roll paper is φ80mm or more, printing unevenness and character collapse
mayoccurduetorepeatedstoppageofpaperfeed.To preventthis,use additional dumpermechanism.
・Neverswitchthepaperwidthduringoperation.
3)Paperthickness : 60μm to 75μm
4) Recommendedthermalpaper
Itisnecessarytochangetheprintdensitysettingdependingonthepapertypeandpaperthickness.
Changethedensitysettingwithamemoryswitchorcommand.
*Theprintingresultisaffectedbytheconditionofusedthermalpaper(storageenvironment,ageddeterioration).
Manufacturer
Productname
Features
NipponPaper
TF50KS-E2D
normaltype
OjiPaper
PD160R
highqualitypreservationtype