ClearView Phoenix NVR User manual

Phoenix NVR
KIT INSTALLATION GUIDE
You should have these components in your NVR system package:
1 – ClearView NVR with hard drive pre-installed, and an NVR power supply.
1 – Camera POE power supply w/AC cord (Also a separate POE switch on 8 camera system).
4 or 8 – ClearView IP cameras (8 cameras included with an 8 camera system).
4 or 8 – 100 foot CAT 5 camera cables
NVR Accessory Box – Camera mounting screws, Network Cable, mount templates, NVR
remote control, USB mouse.
Report any missing components to your dealer immediately!
Why register? Registering your product confers the following benefits:
•FREE DDNS so your NVR will stay connected
•Ensures product warranty – REGISTRATION IS REQUIRED for product repairs
•New Software updates & and feature notification
•Knowledge base and video tutorials
Go to http://register.ClearViewcctv.com and enter your information under the PRODUCT REGISTRATION
column. Filling in the form will create a MyClearView login, and you will be asked to register your NVR.
You will need the following tools for installation: An OSHA approved ladder, Phillips screwdriver, power drill &
3/4” and 3/16” bits, rubber self-seal tape or heat shrink tubing, and some caulk or sealant for outdoor cables.
A section of stiff wire and some masking tape can help run the camera cables.
Thanks for choosing ClearView - the clear choice in video surveillance!
CAMERA INSTALLATION
Register Your New NVR Online

TIP: When you run your camera wires, it is always a good idea to label each CAT5 camera
cable at the NVR end with each camera location to aid you later when you are installing your
cameras at the NVR.
•Check local laws regarding installation & aiming of outside cameras, stay clear of AC electric wires
& fixtures, and be considerate of your neighbor’s privacy. Determine your camera locations, and
run the cables to each camera. Do not point cameras directly at light sources, or directly into the
rising or setting sun which may damage the camera’s sensors and will void warranty.
•Use the included base mounting templates to mark the mounting screw holes.
Pre-drill the screw anchor holes with the 3/16” bit, and drill
the cable access holes with the 3/4” bit. Loosely attach each
camera in position with one or 2 screws, attach each
camera’s CAT 5 camera cable, and fish the camera wire
through to the NVR location. DO NOT CUT CAMERA
WIRES - this will void warranty. If the connections are exposed to weather,
seal with heat shrink tubing or self-adhesive sealing tape, then finish mounting the camera bases and
caulk/seal any outside holes.
Place the NVR and monitor within reach of
the provided 100 foot CAT 5 camera cables
and a wall plug AC power source (a battery
backup UPS is recommended). If you are
attaching a monitor using the HDMI output,
locate the unit so that is within reach of the
HDMI input on your TV or AV receiver.
At the NVR, attach the USB mouse and
your VGA monitor & power supply to AC
power. There are two power supplies in the
accessory box. One will power the NVR,
and the other will power the NVR’s internal
Power Over Ethernet (or POE) switch -
which allows the cameras to draw power
from the CAT5 camera cable - each are marked and have different connectors to prevent connection mistakes.
Attach the NVR power supply, and the POE camera power supply, to the NVR.
NOTE: On four channel units, all CAT 5 camera cables will connect to NVR. Eight channel systems will include
a separate POE power switch. This second POE switch will provide both video & power for the 4 additional
cameras. Connect this separate POE switch directly to the same router as your NVR, not through another
switch, to allow your NVR to correctly detect and install the cameras attached to the POE switch.
This is where the camera cable labeling done earlier comes in handy. Your new ClearView NVR makes
installation easy by providing camera power and video signal on one CAT 5 cable, and your NVR will assign
available channels in the order you plug them into the ports on the back of the NVR (or for 8 channel
systems, into the ports on the NVR and the provided separate POE switch).
NVR INSTALLATION
IP CAMERA INSTALLATION ON THE NVR

Determine which camera you want on Channel 1, and plug that camera’s CAT-5 cable into Channel 1 on the
NVR. Your NVR will detect the camera and – in a few seconds – your first camera’s images will appear on your
monitor screen. Repeat this process with each channel’s camera, plugging in each cannel’s CAT 5 cables one
at a time and waiting about 30 seconds in between connections.
To make sure your cameras are assigned correctly, wait for each camera’s image to appear before moving on
to the next camera. Once you are done plugging in the camera cables, you should be seeing video on the
monitor for each camera attached to the NVR. The IP addresses of the POE ports are 10.1.1.65 through
10.1.1.68 on the NVR. You can check each camera’s address, once you are signed in and after you finish NVR
Set Up (below), by selecting Remote Device to confirm camera connections.
On the NVR, use the mouse to right-click on the screen to bring
up the Log-In pop-up on-screen panel, and enter the Login and
Password (both are “admin” as the factory default.) For your
security, you should change the default log-in and password to
your own at this time. Make sure to write down this information in
a secure, hidden place somewhere in case you forget it.
Note: For security reasons, entering the wrong log-in and/or
password 3 times will result in system alarm and 6 login
failures will result in account lock. If you are locked out,
please call tech support. Once you log in, the system will begin the Startup Wizard, and guide
you through the unit’s initial set up. During camera setup, the NVR
assigned each camera to the correct channel as you plugged them in.
Once finished you will see your cameras in live view on screen
automatically, your video will be automatically be recorded to the hard
drive, and all video channels will be ready to review from this screen.
To review recorded video, use the mouse to move your cursor over
any live camera video, and the menu below will appear over the
selected channel’s video screen: Playback Zoom Record to USB
Playback allows you to replay the last 5-60 minutes of video from that
channel. Zoom allows an electronic zoom on the channel’s video, by
dragging the cursor to select the area to be enlarged. Record to USB
allows up to 60 minutes of the selected channel’s recorded video to be copied to a USB device (thumb drive,
etc.) The “X” at the left end of the bar closes this menu bar.
Congratulations – you have successfully installed your ClearView NVR!
Now that your ClearView video system is up & running, you can
connect it to your network to view and work with from a remote PC or
Apple Mac computer on your network and online.
To start, plug in a Cat 5 network cable to the RJ-45 network port on the
rear of the NVR, and then into an available port on your network’s
router. Then, right click on the NVR screen using the mouse and log
into the NVR, and from the Main Menu choose SETTING, then
NETWORK, and check the DHCP button on the second line of the
Network window. Your our router will assign & display your IP address
NETWORK & ONLINE SETUP
NVR SET-UP

next to the DHCP check space, and put your NVR on your network. This process may take a few minutes.
Once this process is completed, open an internet browser window using Internet Explorer, and type in http://
followed by the IP address assigned by your router. Your NVR should show up, and is now accessible on your
local network.
You may also wish to enable your NVR to be viewed on the internet when you are away from your local
network – referred to as remote viewing. Remote viewing on another PC or Mac will use the same method
you use on your local network computer, but the NVR’s output must be available on the internet so that
Internet Explorer can find it from a remote location, a process known as “port forwarding.” Your Internet
Service Provider – or ISP (such as AT&T or Infinity/Comcast) will often set your NVR up for you once it is
available on your local network. Call them first, and they can walk you through the process, or sometimes they
can “take over” your router and do the set up for you. You will need your router’s brand & model number. TIP:
www.PortForward.com has instructions for many models of routers.
Note: You can also view your cameras on Apple Iphone / Ipad, and Android devices with an
optional viewer app, available here: http://www.ClearViewcctv.com/NVRs/Ipad-Iphone-Interface/
If your ISP cannot assist you, you can enter numbers manually in the NETWORK screen. Log in to the NVR
with your User Name & Password, go to SETTINGS then to NETWORK SETTINGS and enter:
•TCP port: Default value is 37777. You can change if necessary.
•UDP port: Default value is 37778. You can change if necessary.
•HTTP port: Default value is 80.
When these values are entered, hit SAVE at the bottom of the window. Write down your NVR’s IP address
(2nd line on the screen above), and then back out through the SETTINGS and MAIN MENU. Once you hit
“SAVE”, give the changes a few minutes to work through your ISP’s system. Check if your NVR is online by
entering it in Internet Explorer as http://enter your IP address
ClearView gives you a FREE DDNS service - when you register your new NVR online!The DDNS (Dynamic
Domain Name System) automatically keeps your NVR online, and gives your NVR an easy to remember “host
name” rather than a numeric IP address - myNVR.no-ip.com for example instead of 198.102.10.55. DDNS will
also automatically update your NVR if your IP address changes
(which can happen if you don’t pay your ISP extra for a “static IP.”)
To use DDNS, first log into your NVR, navigate from the 'Main
Menu', to 'Settings,' and then 'Network'. Under the 'Advanced'
section, double click the DDNS section and highlight the 'enable'
button. Next, you will be given the choice – depending on model - of
either No-IP, DYDNS, ICRDDNS or ClearViewDDNS - any of these
DDNS hosts are FREE – choose one.
Now, on your computer, go to http://register.ClearViewcctv.com
and register your NVR, and on that screen select the DDNS host you decided on, and you will be given a host
name. Write that name down. Back on your NVR, select the 'custom domain name' option, click in the
'domain name' space, and input the host name you were given. Everything else is already in place. Enter in
your e-mail address under it to track it at a later time. Test your setup by clicking the 'test' option. You will get a
success prompt if everything goes well. Click 'ok' to exit and save your information.
TIP: Save / Bookmark your new address as a “favorite” for easy access.
If you need help, contact our Tech Support line at [phone] and they will assist you. CVSMP11.13
REGISTER & STAY CONNECTED AUTOMATICALLY – FOR FREE!