Climax Mobile Lite R32 Assembly instructions

Mobile Lite R32
Cellular Emergency Alarm System
Installer’s Guide
28 Jan 2022

Table of Contents
1. INTRODUCTION..................................................................................................................1
1.1. MOBILE LITE R32................................................................................................................. 1
1.2. WHAT’S IN THE BOX.............................................................................................................. 1
2. SYSTEM OVERVIEW..........................................................................................................2
2.1. IDENTIFYING THE PARTS ....................................................................................................... 2
2.2. POWER SUPPLY .................................................................................................................... 3
3. GETTING STARTED – SETTING UP MOBILE LITE.........................................................4
3.1. MOBILE LITE LANYARD AND ATTACHMENT .........................................................................4
3.2. MOBILE LITE BELT CLIP AND ATTACHMENT......................................................................... 5
3.3. CHARGING MOBILE LITE....................................................................................................... 6
3.4. HARDWARE INSTALLATION (FOR PC PROGRAMMING)........................................................7
3.5. SOFTWARE INSTALLATION (FOR PC PROGRAMMING).........................................................9
3.5.1. Installing USB Driver................................................................................................... 9
3.5.2. Installing PC Programming Tool.............................................................................. 9
4. PROGRAMMING MOBILE LITE....................................................................................... 10
4.1. PC PROGRAMMING TOOL (INSTALLERS ONLY).................................................................10
4.1.1. SMS Program.............................................................................................................. 12
4.1.2. APN................................................................................................................................ 12
4.1.3. Report Setting............................................................................................................. 13
4.1.4. Setting........................................................................................................................... 18
4.1.5. Telemetry Log............................................................................................................. 20
4.1.6. System Log ................................................................................................................. 20
4.1.7. Device........................................................................................................................... 21
4.1.8. Miscellaneous............................................................................................................. 22
4.1.9. Firmware ...................................................................................................................... 23
4.2. SMS REMOTE PROGRAMMING........................................................................................... 24
5. LOCAL RF DEVICE MANAGEMENT............................................................................... 25
6. OPERATION....................................................................................................................... 26
6.1. CURRENT OPERATION CONDITION ..................................................................................... 26
6.2. GPS/WI-FI LOCATE FUNCTION.......................................................................................... 26
6.3. TEST MODE......................................................................................................................... 27
6.4. ALARM ACTIVATION ............................................................................................................ 27
6.4.1. Alarm Report Procedure.......................................................................................... 30
6.4.2. Callback Mode............................................................................................................ 31
6.4.3. Speech Reporting Method....................................................................................... 32

6.4.4. Report Sequence ....................................................................................................... 33
6.5. SLEEP MODE....................................................................................................................... 35
6.6. CHECK DEVICE INFORMATION ............................................................................................ 35
6.7. USAGE RECOMMENDATION FOR FALL DETECTION............................................................36
6.8. VOICE PROMPTS ................................................................................................................. 37
7. APPENDIX ......................................................................................................................... 39
7.1. SMS REMOTE PROGRAMMING COMMANDS TABLE...........................................................39

1. Introduction
1.1. Mobile Lite R32
Coming in a slimmer case design, Mobile Lite R32 is a light, portable and richly
featured cellular medical alarm with GPS positioning, Wi-Fi positioning,
GeoFencing and mobile network that protect you wherever you go. The built
-in fall sensor will raise an alarm call when a fall has been detected.
The mobile lite unit is capable of playing voice prompts to raise the users’
self-awareness and reporting events via Speech, SMS and IP (Mobile Network)
protocols to directly communicate with the monitoring centers.
1.2. What’s in the Box
Your Mobile Lite package includes the following items:
Items

Mobile Lite R32
Lanyard
Belt Clip
CT-32
Regular Micro-USB Cable
5V 1A Adapter
Programming Micro-USB Cable (Optional)
1

2. System Overview
2.1. Identifying the Parts
Button/LED/Component
Behavior
Function/Indication
1. Microphone
2. Green LED
On
Full Charged
1 flash every 2 minutes
Charging or in use (battery
percentage > 20%)
Normal Cellular Network
connection
Red LED
1 flash every 30 seconds
Low battery (battery percentage is
10% - 20%)
On
Low battery (battery percentage <
10%)
Charging (battery percentage <
20%)
Amber LED
1 Flash every 1 minute
Cellular Network fault
All LEDs ON
During Firmware Update
3. Active Button (Help
Button)
Press for 2 seconds
Trigger emergency alarm
Press and hold for 5 seconds
during a Guard Time
Cancel alarm
Press and hold for 5 seconds
during a call
Terminate the call
4. Speaker
5. Info Button
Press once
Check cellular signal strength and
battery level
Press twice quickly
Enter the Test Mode
Press 3 times quickly
Enter the Pairing Mode
Press 4 times quickly
Power off the device
2

Charging & Programming Cradle (CT-32)
1. Charging & Programming Contact Plates 2. Micro-USB jack
2.2. Power Supply
Mobile Lite is powered by rechargeable battery. The typical charging time
is 4 hours.
As the battery may not be 100% charged when you get your Mobile Lite,
make sure to charge your Mobile Lite before the first use.
To charge Mobile Lite, please refer to 3.4. Charging Mobile Lite.
When Mobile Lite is low on battery, the Red LED will flash once every 30
seconds and Mobile Lite will make Low Battery report.
If battery is not charged after making Low Battery report, Mobile Lite will
make the second Low Battery report when battery voltage drops too low
and turn off GPS/Wi-Fi positioning function. The Red LED will turn steady
on.
Mobile Lite makes a battery restored report to the CMS when its battery is
fully recharged.
3

3. Getting Started – Setting up Mobile Lite
3.1. Mobile Lite Lanyard and Attachment
Adjustable Lanyard Lanyard with Magnetic
Breakaway Clasp
ttachmet
Attachment
Hook the the lanyard on
to the
Mobile Lite unit.
Put the lanyard around the neck
of the user.
Removal
Press the button to release the
hook and remove the lanyard.
4

3.2. Mobile Lite Belt Clip and Attachment
Belt Clip
<
<N NO OT TE E> >
When the fall detection function is enabled for Mobile Lite, please use the
lanyard to wear Mobile Lite unit on the neck and let it hang in front of the
chest, so that Fall Sensor can be effectively triggered.
Please do not use the belt clip to wear the Mobile Lite on waistband or
hide the Mobile Lite unit inside coat pocket, which may lead to difficult
trigger or non-detection of fall.
Attachment
Hook the the belt clip onto the
Mobile Lite unit.
Use the clip to
attach the
Mobile Lite to the user’s
waistband or belt.
Removal

Press the button to
release the hook and
remove the belt clip.
5

3.3. Charging Mobile Lite
Step 1. Place Mobile Lite into the CT-32 Cradle. Please make sure that the
Charging Contact Plates of both Mobile Lite and the cradle are in
contact with each other.
The Mobile Lite R32 can also be inserted into the Cradle without
removing the belt clip.
Step 2. Insert the cradle end of the Regular Micro-USB Cable into the
Micro-USB jack as shown in the picture:
Step 3. Insert the charging end of the Regular Micro-USB Cable into the AC
Adapter and plug the adapter into a power socket.
Picture A.
Mobile Lite R32 without a belt clip
on CT-32
Picture B.
Mobile Lite R32 with a belt clip
on CT-32
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3.4. Hardware Installation (For PC Programming)
Programming Micro-USB Cable
For programming via connecting Mobile Lite to CT-32 and then connecting to
computer, a special Programming Micro-USB Cable is required. The USB end
of programming cable is larger than the regular cable.
Always use the Programming micro USB cable for connecting CT-32 to
computer. Never use a regular micro USB cable for computer connection.
The programming cable is ONLY provided for sample order.
If extra Programming cable is needed, please contact your supplier.
To use PC Programming Tool for programming Mobile Lite, follow the
hardware installation steps below:
Step 1. Place Mobile Lite into the CT-32 Cradle. Please make sure that the
programming Contact Platesof both Mobile Lite and the cradle are in
contact with each other.
Programming
Micro-USB Cable
Regular Micro-USB
Cable
7

Step 2. Insert the cradle end of the Programming Micro-USB Cable into the
Micro-USB jack as shown in the picture:
Step 3. Insert the programming end of the Programming Micro-USB Cable
into a computer USB port as shown in the picture below:
<
<W WA AR RN NI IN NG G> >
If programming cable is not provided, please contact your supplier. DO
NOT attempt to connect CT-32 to computer with a regular Micro-USB
cable.
Programming
Micro-USB Cable
Regular Micro-USB
Cable
8

3.5. Software Installation (For PC Programming)
3.5.1. Installing USB Driver
Mobile Lite can be programmed via USB port connection of a computer using
the PC Programming Tool software (using the Programming Cable).
If the computer cannot recognize the USB connection, please try installing the
USB driver as instructed below.
Step 1. Make sure Mobile Lite is connected properly (please refer to 3.4.
Hardware Installation)
Step 2. Please go to http://www.ftdichip.com/Drivers/VCP.htm. Scroll down
the webpage and select the driver file according to your operation
system, download and install the driver.
3.5.2. Installing PC Programming Tool
PC Programming Tool for Mobile Lite is a portable application and requires no
installation. After installing the USB driver, simply unzip the file to a desired
folder and execute the “Mobile_Tool_MG.exe” file.
9

4. Programming Mobile Lite
Mobile Lite can be programmed by using a PC Programming Tool.
4.1. PC Programming Tool (Installers Only)
For system setting programming with PC Programming Tool software via USB
port, follow instruction below.
Step 1. Execute the programming tool:
The following configuration screen will be opened.
Step 2. Select the following settings in the top section of the configuration
screen and click “Open.”
Port: Select the COM port generated for Mobile Lite after
installing the USB Driver (the USB port connected to Mobile
10

Lite).
Baud rate: 115200
Data: 8
Parity: None
Stop: 1
FlowCtrl: None
Step 3. Read Configuration
To start configuring Mobile Lite settings, click on “Open”. A Read configuration
success message will pop up, click “OK” to proceed:
The current Mobile Lite setting will be displayed. Click on different tabs to see
and edit Mobile Lite functions.
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4.1.1. SMS Program
This tab allows the user to program SMS Keyword (15 characters max.) and
Access Code 1 (4-8 digits) which are used for SMS Programming feature.
Enter the information and click “Write” to complete programming. Please note
that SMS Keyword is case-sensitive. For detail information, please refer to 4.2.
SMS Programming.
SMS Keyword: PROG (default)
Access Code: 1111 (default)
4.1.2. APN
The APN setting must be completed for Mobile Lite to report events via cellular
network.
Click “APN” to set APN Name, APN User and APN Password and click “Write”
to confirm.
APN Name: The name of an access point for GPRS. Please ask your SIM
card service provider for your APN.
APN User: Offered by your SIM card service provider. Please ask your
service provider for your GPRS username. If no username is required, you
may skip this step.
APN Password: Offered by your SIM card service provider. Please ask
your service provider for your GPRS password. If no password is required,
you may skip this step.
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4.1.3. Report Setting
The “Report” tab allows the user to configure report settings.
Mobile Lite reports over 3 media: IP (Mobile Network), Speech channel, and
SMS message.
5 Report Indexes are available for setting:
4 programmable settings are available per Report Index:
1. Report Destination
Enter a report destination. The format of the report destination will depend
on the Reporting Format (Type). Please see Report Destinations below.
If there are no report destinations programmed, Mobile Lite will not report
upon alarm activation and will emit 1 beep as a reminder.
2. Event Filter
Select an event filter. The event filter determines which events are reported
to the selected Report Destination.
3. Reporting Format (Type)
Select a reporting format. The reporting format determines how the events
are reported to the Report Destination.
4. (Reporting) Groups
Assign the Report Index to a Reporting Group. The Reporting Group
determines the sequence of reporting.
Click “Write” to apply the settings to Mobile Lite.
Report Destinations
After Report Format is determined, enter the Report Destinations according to
the designated Report Format:
JSON reporting: http://iota.medicalguardian.com
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JSON udi: Please input the device UDI (Unique Device Identifier) for
JSON Report. Maximum of 15 numeric characters or alphanumeric letters.
Speech reporting and SMS Text Report Format: PhoneNumber
Example: 0912345678
Speech Reporting: When activated, Mobile Lite will dial to the telephone
number and open two-way voice communication directly.
Speech reporting is for Emergency Event only. Status event will not
be sent via speech.
Please note that Location info cannot be sent via Speech.
It is recommended to program at least one IP report before a Speech
Report. The IP and speech reports each should be assigned to a
separate Group. During two-way communication, Mobile Lite location
info will be updated every minute, and at the same time reported via
the last successful IP channel. (refer to 6.5. Alarm Activation for
more details).
SMS Text Reporting: When activated, Mobile Lite sends a SMS text
message to the recipient. The message contains event information and a
Google Map link for location. If the recipient’s receiver device supports
map function, he/she can click on the link to locate Mobile Lite.
Event Filter
This parameter determines which events are reported to the selected Report
Destination.
3 options: “All”, “Emergency” and “Status”. When an event is triggered, it will
be reported to the reporting destination according to the setting. If set to All,
the panel will report all events regardless of event type.
For example:
Mobile Lite being low on battery is a “status” event. If report index 3 and 5
are set as “status” and index 4 as “all” in event filters, this status event will
be reported to destinations 3, 4, and 5.
For more information, refer to 8. Appendix for event code types.
Reporting Format (Type)
The available reporting formats include:
JSON: The default IP report format for Mobile Lite R32.
Speech: Mobile Lite reports over the Speech channel to allow the user to
talk directly to the call recipient.
SMS TEXT: Mobile Lite sends a SMS text message containing event
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information and a location link.
Group
The Reporting Group determines the sequence of reporting.
One Report Index can only be assigned to one Group.
Reporting within a Group:
If there are multiple Report Indexes programmed within a Group:
Mobile Lite will report according to the numeric order (e.g. 1 > 2 > 3, etc.)
of the Report Index in a Group. Report will stop when one report is
successful and Mobile Lite will regard reporting to this Group successful.
For example, if Report Index 1 and 4 are assigned to Group 1, Mobile Lite
will stop reporting if reporting to Index 1 is successful. If reporting to Index
1 failed, Mobile Lite will carry on reporting to Index 4.
If all reporting in a group failed, Mobile Lite will retry reporting.
Mobile Lite will try reporting within the same group for up to three times,
(or until one of the reports is successful). If three times of trying within the
same group failed, Mobile Lite will regard reporting to this Group
unsuccessful.
From the example above, suppose all report failed, the report sequence
would be:
1 > 4 > 1 > 4 > 1 > 4
Reporting Cycle
If multiple groups are assigned to the same event type (emergency or
status), Mobile Lite will report according the group numeric order from the
first programmed Group to the last programmed group. This report
sequence is one reporting cycle.
Reporting cycle is regarded as successful if any Group is successful, but
Mobile Lite will terminate reporting only after completing the reporting
cycle (going from the first programmed group to the last programmed
group).
Reporting behavior depends on the event type:
Emergency Events:
- When reporting to the first group is successful, Reporting is
regarded as successful. Mobile Lite will still report to the next
group until all groups have been tried to complete the reporting
cycle.
For example, Groups 1 and 3 are assigned to Emergency
Events:
15

If Group 1 is successful, Mobile Lite will still report to Group 3.
If reporting to Group 3 is successful, Mobile Lite will terminate
reporting.
If reporting to Group 3 is unsuccessful (going through all the
Report Indexes within the group for 3 times), Mobile Lite will
also terminate reporting.
- When reporting to the first group failed (going through all the
Report Indexes within the group for 3 times), Mobile Lite will
start reporting to the next group. When reporting to the second
group succeeds, reporting is regarded as successful. If no
other group is programmed, Mobile Lite will stop reporting. If
there are more groups programmed, Mobile Lite will continue
reporting until all groups have been tried to complete the
reporting cycle.
- If reporting to all the programmed groups failed in a reporting
cycle, Mobile Lite will wait for 5 minutes. After 5 minutes,
Mobile Lite will retry as it starts another reporting cycle.
For Emergency event, Mobile Lite will try reporting for up to
three reporting cycles. If going through three reporting cycles
and all failed, Mobile Lite will terminate reporting.
Example 1, if Groups 1 and 3 are programmed for “Emergency”
reports, and assuming NO successful report until Group 1 is
successful after the second try:
Group 1 > Group 3 > Wait 5 minutes > Group 1 (Success!) >
Group 3 > Stops reporting whether Group 3 is successful or
not.
Example 2, if Groups 1 and 3 are programmed for “Emergency”
reports, and assuming there is NO successful report:
Group 1 > Group 3 > Wait 5 minutes > Group 1 > Group 3 >
Wait 5 minutes > Group 1 > Group 3 > Stops reporting
Status Events:
Mobile Lite will only go through one reporting cycle for Status reports.
For example, if Groups 1 and 3 are programmed for “Status” reports:
Group 1 > Group 3 > Stops reporting whether Groups 1 and 3
succeeded or not
SMS Report text format
Below are the SMS Text messages sent to user according to the condition
of the Mobile Lite.
16

SMS text table:
Mobile Lite Condition
SMS Text format
Low battery status
Mobile Lite Low Battery
Battery voltage restored Mobile Lite Battery Restored
Wakes up time
Mobile Lite Periodic Test
When help is sent by pressing the Mobile Lite’s Button, in which according
to CID event code, the user will receive SMS text format as follows:
Mobile Lite Medical Help
Mobile Lite Medical Help maps.google.com/maps?q=12.12312,121.123123
By:GPS
Mobile Lite Medical Help maps.google.com/maps?q=12.12312,121.123123
By:WiFi
Mobile Lite Medical Help maps.google.com/maps?q=12.12312,121.123123
Last Know Loc. 1 Min Ago
Mobile Lite Medical Help maps.google.com/maps?q=12.12312,121.123123
Last Know Loc. 1 Hour Ago
<For Example>:
- Mobile Lite Medical Help maps.google.com/maps?q=12.12312,121.123123:
By:GPS
(Display Mobile Lite exact location where help is sent through GPS
signal).
- Mobile Lite Medical Help maps.google.com/maps?q=12.12312,121.123123
By:WiFi
(Display Mobile Lite exact location where help is sent through WiFi
positioning).
- Mobile Lite Medical Help maps.google.com/maps?q=12.12312,121.123123
Last Know Loc. 1 Min Ago
(Display Mobile Lite exact location where help is sent through GPS
signal with the last time the location spotted).
17