COBHAM Explorer 510 User manual

EXPLORER 510
Getting started

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1
Getting started 1
EXPLORER 510 is the smallest EXPLORER
BGAN terminal ever and is the perfect choice
when you are working off the beaten track
and you are depending on a reliable
connection.
The EXPLORER 510 meets the need for
mobile access to office resources, providing
simultaneous high quality voice and
broadband access at speeds up to 464
kbps.
WLAN is the primary interface for
connecting your user equipment.
Before you start, check that the following
items are present:
• EXPLORER 510 (TT-3711A)
• AC/DC adapter
•Softbag
• Getting started (this guide)
Install the EXPLORER Connect app (smartphone users)
If you want to use your smartphone with the
EXPLORER 510, install the EXPLORER
Connect app, which is available for iOS at
the Apple Store and for Android phones at
Google Play.
The EXPLORER Connect app provides:
• A built-in SIP client, enabling you to make
calls through the EXPLORER 510
• Access to all settings of the EXPLORER 510
When you start the EXPLORER Connect app, you get the following options:
Tile Function
Satellite Phone Use your phone as a satellite phone when connected to the
EXPLORER 510
Terminal Access Start and stop your data connections and
access all settings of the EXPLORER 510
Pointing Activate the pointing process towards the BGAN satellite
Dashboard Status information

2
Insert the SIM card for BGAN
The location of the SIM slot is indicated in
the picture.
1. Loosen the two screws holding the SIM
cover.
2. Lift the cover.
3. Insert the SIM card in the SIM slot with
the chip side facing down as shown.
4. Press gently until it clicks.
5. Close the cover and tighten the two
screws carefully.
This is important in order to maintain the
IP grade of the EXPLORER 510.
Switch on the EXPLORER 510
The EXPLORER 510 has an internal battery, which is recharged when external DC power is
connected to the DC input.
To switch on the EXPLORER 510:
1. Push and hold the power button for 2
seconds until the Status LED flashes
rapidly green.
2. When the Status LED flashes slowly
(power on) or is constant green (power
on with DC input), the EXPLORER 510 is
ready for use.
NOTE: If you hear a sound from the
EXPLORER 510 at this point, it is in pointing
mode. See Point the antenna (BGAN) on
page 5.
To switch off, hold the power button for 2
seconds until the Status LED flashes rapidly
yellow (closing down).
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Connect to WLAN
WLAN is the primary interface to the EXPLORER 510. To connect your user equipment, do as
follows:
1. Check that the WLAN LED is on (green or
yellow), meaning that WLAN is ready in
your EXPLORER 510.
2. Place your WLAN-enabled device
(computer, tablet or smartphone) close
to the EXPLORER 510, but not in front of
the BGAN antenna.
3. On your device, search for available
WLAN networks.
4. Select the EXPLORER 510 WLAN access
point when it appears in your list of
available wireless networks.
The default name is EXPLORER510.
NOTE: You may have to enter a password. By default the password is the serial number of
your EXPLORER 510 and the encoding type is WPA2-AES. The serial number is found on the
label at the back of the EXPLORER 510.
Your device is now connected to the EXPLORER 510. When the EXPLORER 510 is registered
on the BGAN or cellular network, the connection to the Internet is established automatically.
Calls: If you want to use WLAN to make calls over the BGAN network, you must have the
EXPLORER Connect app or another SIP client installed on your smartphone. See Connect a
phone to WLAN for making calls on page 8.

4
Optional: Set up cellular network for data
The EXPLORER 510 is a BGAN terminal by default. However, if you are within coverage of a
cellular network, you may want to acquire an EXPLORER Cellular Modem and use that as an
alternative to the BGAN network. Note that you need a separate SIM card for the cellular
network, the EXPLORER 510 SIM card can only be used for the BGAN network.
NOTE: The EXPLORER 510 does not provide automatic switch-over between BGAN and
cellular network, so you have to select the network you want to use.
To enable the EXPLORER 510 to use the cellular network, do as follows:
1. Acquire an EXPLORER Cellular Modem
from Cobham SATCOM (optional
accessory).
2. Insert your SIM card for cellular network
into the EXPLORER Cellular Modem and
plug the cellular modem into the USB
connector on the EXPLORER 510.
3. Connect your computer, smartphone or
tablet to the EXPLORER 510, e.g. using
WLAN, see Connect to WLAN on page 3.
4. Start the EXPLORER Connect app and
select Terminal Access1.
5. Select from the top of the page.
If the EXPLORER Cellular Modem is
connected, you can now select either
BGAN or Cellular modem.
6. Select EXPLORER Cellular Modem.
NOTE: You may have to enter a PIN
before you can use the cellular network,
see the next section.
You can now access the Internet through the cellular network from a device connected to
the EXPLORER 510. Note that you cannot make calls over this connection, and you cannot
use the BGAN network as long as Cellular modem is selected.

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Point the antenna (BGAN)
To obtain optimum bandwidth and
operating time, adjust the position of the
EXPLORER 510 to maximum signal strength.
Do as follows:
1. Find the approximate direction of the
satellite.
See Satellite coverage on page 13 for a
map with the location of the satellites.
2. Use the pointing sound to find the
highest possible signal strength, while
slowly rotating and tilting the
EXPLORER 510 in the direction of the
satellite.
If you need to see signal strength, you
can connect your smartphone, start the
EXPLORER Connect app1and select
Pointing to follow the pointing process
on screen.
3. Push the power button briefly or select
OK in the EXPLORER Connect app to
accept when you have obtained the
highest possible signal strength.
The EXPLORER 510 now starts to establish a
connection to the BGAN network.
NOTE: You must start your data connection
manually before you can use it. See Connect
to the Internet on page 7.
When you are not using your data
connection, stop the connection or
disconnect your device to avoid being
charged for any unwanted transmission.
To restart the pointing process, select
Pointing from your EXPLORER Connect app.
1. Or access the web interface, see Access the EXPLORER 510 web interface on page 6.
Push to accept

6
Enter the PIN for your network (if required)
This step is only needed if the SIM card for your EXPLORER 510 or your cellular modem
requires a PIN and you want to communicate on the BGAN or cellular network.
To enter the PIN do as follows:
1. Connect your smartphone to the
EXPLORER 510. See Connect to WLAN
on page 3.
2. Start the EXPLORER Connect app on
your smartphone and select Terminal
Access.1
3. If a PIN is required, you are now
prompted for the PIN.
4. Type in the PIN and click OK.
If you do not enter a PIN code now, you can
enter it later from the alarm list.
Click at the top of the page to access the
list.
Access the EXPLORER 510 web interface
If you are not using the EXPLORER Connect app, you can access the EXPLORER 510 using the
web interface. The web interface is used for configuration and daily use of the
EXPLORER 510. To access the web interface, do as follows:
1. Connect a PC, tablet or smartphone to
the EXPLORER 510, e.g. with WLAN.
2. Start your Internet browser.
3. Enter the local IP address of the
EXPLORER 510 (default 192.168.0.1) in
the address bar.
The web interface now opens in your browser. For information on how to use the web
interface, click on the screen to access the user manual.
NOTE: To change the language of the web interface, click , select Terminal settings
and select your language from the Language list.
1. Or access the web interface, see Access the EXPLORER 510 web interface on page 6.

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Connect to the Internet
By default, you must manually start data connections from the EXPLORER Connect app or
the web interface.
With a Standard data connection you can browse the Internet, send e-mail etc. With a
Streaming connection you get an exclusive, high-priority connection for time critical
applications such as live video over IP.
Start a data connection
To start a data connection do as follows:
1. From the EXPLORER Connect app select
Terminal Access (or start the web
interface).
2. Locate the connection you want to start.
3. Click to start the connection.
NOTE: Once a Streaming connection is
started, the connection will run until you
stop it. You will be charged for the time
you are connected.
4. Click to stop the connection.
NOTE: Under Terminal Access or in the
web interface you can configure your
selectable data connections and whether or
not you want automatic activation of your
data connection.

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Connect a phone to WLAN for making calls
Your smartphone can be set up to make and receive calls over the BGAN network, using the
phone number of the EXPLORER 510.
If you have the EXPLORER Connect app on your smartphone, no initial setup is necessary
and you can connect as described in the next section.
To connect your smartphone for making calls
To use your phone to make calls through the EXPLORER 510 using WLAN, do as follows:
1. Start up the EXPLORER 510.
2. Connect your smartphone to the
wireless access point of the
EXPLORER 510.
See Connect to WLAN on page 3.
3. Start the EXPLORER Connect app and
select Satellite Phone (or start another
SIP application).
NOTE: The first time you use the
EXPLORER Connect app with your
EXPLORER 510 you must select Register
to register the phone with the
EXPLORER 510.
You should now be ready to make and
receive calls over BGAN.
If you do not have the EXPLORER Connect
app, you must first set up your phone as
described in the next section.
First time setup
If you have the EXPLORER Connect App you can skip this section.
NOTE: Make sure your phone has an integrated SIP client. If you do not have a SIP client,
you can find SIP applications available for download on the Internet.
The first time you connect your phone to the EXPLORER 510 for making calls, you must set
up the SIP server details in your smartphone. For information how, see the user
documentation for your smartphone and for the SIP application. You may be asked to enter
some of the following details:
• SIP server address and port Default address: 192.168.0.1, Port: 5060
• User name Local no. in EXPLORER 510 (0501 to 0516)
• Password Default same as user name
• Codec priority Highest priority codec type: G.711
The user name and password must match the IP handset settings in the EXPLORER 510. You
can configure these settings in the web interface by selecting and then IP handsets.

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Make a voice call
Call from the EXPLORER 510
To make a call from a phone connected to
the EXPLORER 510:
Example: To call Cobham SATCOM in
Denmark: ([phone]):
dial 00 <country code> <phone
number>
dial 00 45 39558800
NOTE: There are two audio qualities: Standard voice and Premium voice. By default, the
Standard voice quality is used. To force the call to use Standard voice, dial 1* before the
number. To force the call to use Premium voice, dial 2* before the number.
Example: To force the call to Premium
voice in the example above:
dial 2*00 45 39558800
Call to the EXPLORER 510
To make a call to an EXPLORER 510: dial +<mobile number>
(+ is the prefix to call out of the country you
are located in).
NOTE: There are two voice numbers, one for Premium voice and one for Standard voice.
You can find the voice numbers for your EXPLORER 510 in your airtime subscription. The
numbers are listed as MS-ISDN (Standard voice) and AMS-ISDN (Premium voice).

10
Light indicators
The EXPLORER 510 has two LEDs placed on
the side of the terminal, one marked Status
and one marked WLAN. The tables below
explain the meaning of each light pattern.
Status LED
WLAN LED
Indicator pattern Meaning
Green flashing rapidly Starting up
Green flashing slowly Power on (ready)
Green constant Power on with DC input
Yellow flashing slowly Battery charging
Yellow flashing rapidly Closing down
Yellow constant Warning. See the web interface.
Red constant Error. See the web interface.
Blue flashing Uploading software to the EXPLORER 510
Off Power off
Indicator pattern Meaning
Green flashing Rx/Tx traffic
Green flashing slowly In use - has WLAN registration(s)
Green constant Ready - customized configuration
Yellow constant Ready - factory default configuration
Off Not active – power off / starting up / closing down

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Restore the settings of the EXPLORER 510
The EXPLORER 510 has a restore button that has two functions: To restore all settings to
factory settings or to restore WLAN settings only.
The restore button is located inside the small hole next to the SIM slot.
Do as follows:
1. Loosen the two screws holding the SIM
cover.
2. Lift the cover.
3. Use a pointed device to push the restore
button.
4. Close the cover and tighten the two
screws carefully.
This is important in order to maintain the
IP grade of the EXPLORER 510.
Action Function
Push and hold the Restore button for
2-10 seconds
WLAN settings are restored to default. The WLAN
LED lights yellow.
Default WLAN settings:
• Broadcast SSID is EXPLORER510
• Encryption standard is WPA2-AES
• Encryption key is the serial number of the
EXPLORER 510
• Region is Other, i.e. the most restrictive setting
Push and hold the restore button for
> 10 seconds
The EXPLORER 510 restores factory settings and
reboots the system. All changes to the
configuration are lost.
Restore button

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Provide power
Battery
The EXPLORER 510 has an internal battery, which is recharged when external DC power is
connected to the DC input.
Note: The charging temperature range in Japan is 10 to 45°C due to legal requirements. The
charging temperature in all other countries is 0 to 45°C.
External power
To power the EXPLORER 510 or to charge
the battery, lift the cover for the DC In
connector and connect one of the following
external power sources to the DC input:
• 10-32 VDC
• The supplied AC/DC adapter connected to
100-240 V Mains.
• A solar panel (min. 65 W, 10-32 VDC)
Connect user equipment
WLAN: The EXPLORER 510 is designed to
connect to user equipment primarily through
WLAN (see Connect to WLAN on page 3).
USB: Use the USB interface in the
EXPLORER 510 to:
• Connect an EXPLORER Cellular Modem as
an alternative to the BGAN satellite
network.
• Upload software from a USB memory
stick.
• Charge your smartphone (power class
0.5 A and 1.0 A)
USB connector

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Satellite coverage
Before pointing the antenna you can use the coverage map below to find your approximate
location in relation to the satellites.
The Inmarsat satellites are positioned above the equator, at the center of each “footprint”.
Disclaimer
Any responsibility or liability for loss or damage in connection with the use of this product
and the accompanying documentation is disclaimed by Thrane & Thrane A/S. The
information in this manual is provided for information purposes only, is subject to change
without notice and may contain errors or inaccuracies. Manuals issued by Thrane & Thrane
A/S are periodically revised and updated. Anyone relying on this information should acquire
the most current version e.g. from www.cobham.com/satcom > Service and support, or from
the distributor.Thrane & Thrane A/S is not responsible for the content or accuracy of any
translations or reproductions, in whole or in part, of this manual from any other source. In
the event of any discrepancies, the English version shall be the governing text.
Thrane & Thrane A/S is trading as Cobham SATCOM.

98-143071-A (English)
www.cobham.com/satcom