Cocoon HE150242 User manual

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INSTRUCTION MANUAL
Model Number: HE150242
4 CAMERA HOME SECURITY SYSTEM
WITH DVR
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Warranty Note
If you experience any issues with this product, or it’s
performance is not what you had expected, please contact
us at Winplus before returning the item to the store.
It is likely that we can resolve any problems for you via
phone or email.
We can be reached on:
Phone: 1300 663 907 (Mon - Fri; 8:30am - 6:00pm EST)
Email: customercar[email protected]om.au
Web: www.winplus.com.au
Important
Getting the most out of your 4 Camera Home Security
System with DVR:
Read the manual
It will help you get set up with ease
Visit www.winplus.com.au
We’ve got additional support videos and guides
Call After Sales Support - 1300 663 907
Or email customercare@winplus.com.au - we’re always happy to help
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Warranty Details
The product is guaranteed to be free from defects in workmanship and parts for a period
of 12 monthsfrom the date of purchase. Defects that occur within this warranty period,
under normal use and care, will be repaired, replaced or refunded at our discretion.
The benefits conferred by this warranty are in addition to all rights and remedies in respect
of the product that the consumer has under the Competition and Consumer Act 2010 and
similar state and territory laws.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and for compensation
for any other reasonably foreseeable loss or damage.You are also entitled to have the goods
repaired or replaced if the goods fail to be of acceptable quality and the failure
does not amount to a major failure.
HOME SECURITY SYSTEM
AFTER SALES SUPPORT
YEAR WARRANTY
1
MODEL: HE150242 PRODUCT CODE: 51857 12/2015
customercare@winplus.com.au
1300 663 907
AUS
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Warranty Details
The product is guaranteed to be free from defects in workmanship and parts for a period
of 12 monthsfrom the date of purchase. Defects that occur within this warranty period,
under normal use and care, will be repaired, replaced or refunded at our discretion.
The benefits conferred by this warranty are in addition to all rights and remedies in respect
of the product that the consumer has under the Competition and Consumer Act 2010 and
similar state and territory laws.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and for compensation
for any other reasonably foreseeable loss or damage.You are also entitled to have the goods
repaired or replaced if the goods fail to be of acceptable quality and the failure
does not amount to a major failure.
HOME SECURITY SYSTEM
AFTER SALES SUPPORT
YEAR WARRANTY
1
MODEL: HE150242 PRODUCT CODE: 51857 12/2015
customercare@winplus.com.au
1300 663 907
AUS
Safety Instructions
Read Instructions
Carefully read all safety instructions and the user manual before operation.
Power Source
Only use the supplied power adaptors. Using other power adaptors may cause damage to the unit
or potentially start a re. For INDOOR use only.
Do not expose the DVR Unit to Moisture
Avoid installing the DVR unit in a location with high humidity or in a location where liquid may spill
onto the unit. Liquid may cause a short circuit which can result in electric shock or re.
Do not expose the DVR to Heat Sources
Do not install the DVR near any heat sources such as radiators, stoves or other appliances that can
generate heat.
Do not expose the DVR to Dust
Do not use the DVR unit in dusty areas as dust can impair electronic components.
Cleaning the DVR Unit
Unplug all equipment from the wall outlet before cleaning. Do not use liquid aerosol cleaners. Use
a damp soft cloth for cleaning.
Lightning
Unplug all equipment during lightning storms to prevent damage. Unplug the DVR unit if it will
not be used for long periods of time.
Modications & Attachments
Never add any attachments and/or equipment without the approval of the manufacturer.
Unauthorized modications may result in re, electric shock or other personal injury and may void
your warranty.
Ventilation
Do not block any ventilation holes. Do not place objects on top of the DVR unit or cover the
ventilation holes on the sides of the DVR unit.
Grounding Mounted Equipment
If mounting the DVR unit onto a rack, ensure the rack is properly grounded before turning the
power on to prevent electric shock and re when using the DVR unit.
Do not open DVR Unit Case
There are no user serviceable parts inside the DVR unit. Modifying any parts may void your
warranty.
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Contents
Warranty Details 4
Safety Instructions 5
Parts List 8
Camera Specications 8
DVR Specications 9
Product Overview 10
1.1 DVR Front and Side Panel 10
1.2 DVR Rear Panel 10
Installation 11
2.1 Installation Location 11
2.2 DVR Unit Connections 11
Using the DVR 13
3.1 Mouse 13
3.2 Powering on the DVR unit 13
3.3 Setup Wizard 13
3.4 Main Screen 13
3.5 Logging in and setting‘Admin’ password 14
3.6 Navigating the DVR Menus 14
3.7 Quick Popup Menu 15
3.8 Setting the Date and Time 15
DVR Menu 16
4.1 Main Menu 16
4.2 Setup 17
4.2.1 Basic 17
4.2.2 Live 18
Live: 18
4.2.3 Record 19
4.2.4 Schedule 20
4.2.5 Alarm 21
4.2.6 Network 22
4.2.7 Users 24
4.2.8 PTZ 25
4.2.9 Advanced 26
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4.3 Search 26
4.4 Backup 27
4.5 Information 27
4.5.1 System 27
4.5.2 Event 27
4.5.3 Log 27
4.5.4 Network 28
4.5.5 Online Users 28
4.6 Disk Management 28
4.7 Logo 28
4.8 Shutdown 28
Networking 29
5.1 Downloading the ‘365SECU’ App 30
5.2 Logging into a 365SECU Account 30
5.3 Adding your Compact DVR 30
5.4 Viewing your Compact DVR 31
6.1 Installing the iVSS Software 32
6.3 Viewing your Compact DVR 33
6.4 iVSS Additional Features 33
6.4.1 Taking a Picture 33
6.4.2 Recording Video 33
6.4.3 Local Cong 33
6.4.4 Remote Cong 34
7.1 Internet Explorer – ActiveX Settings 34
7.2 Additional Windows Settings 35
7.3 Logging into the DVR unit over Internet Explorer or Chrome 35
FAQs 36
Glossary of Terms 38
Repair and Refurbished Goods or Parts Notice 39
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Parts List
Camera Specications
1 x DVR Unit with 500GB HDD
4 x IR Cameras
4 x 18m BNC Cables
2 x Power Adaptors
1 x Power Splitter Cable
1 x 1m Ethernet Cable
1 x 1m HDMI Cable
1 x Mouse
1 x DVR BNC Splitter Cable
4 x Mounting Accessories for
Cameras
1 x Instruction Manual
1 x Getting Started Guide
1 x Software CD
1 x Warranty Card
4 x CCTV Stickers
Image Sensor: 1/3” Colour CMOS Sensor
Video Resolution: 720 x 488
Video System: PAL
Infrared IRs: 24
Day/Night mode: Smart IR Cut Filter
Night Vision Distance: Max 24m
Scan Frequency: 50Hz
Minimum Illumination: 0 Lux (IR On)
Backlight Compensation: Auto
Electronic Shutter: 1/50~10,000 AUTO
Gain Control: Auto
Lens: F=3.6 ~ 60 degrees
Operating Temperature: -10 – 50C
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DVR Specications
Video Compression: H.264
Video System: NTSC/PAL Selectable
Operating System: Linux (Embedded)
Video Input: 4 x composite BNC
Video Output: 1 x BNC composite
1 x HDMI
1 x VGA
VGA Resolutions: 800 x 600, 1024 x 768, 1280 x 1024, 1440 x 900, 1920 x 1080
HDMI Resolution: 1920 x 1080
Display: Resolution: 960 × 576 each camera
Display: Speed: 25fps each camera
Record: Resolution: 960 x 576, 720 x 576, 480 x 288
Record: Speed: Selectable from 1 to 25 fps each channel
Recording Modes: Continuous, Manual, Motion Detection
Playback Channels: 1/4 channel split screen
Network: LAN, DHCP, Dynamic IP, DDNS and P2P
HDD Interface: 1 x SATA HDD, up to 2TB
Multiplex Operation: Live display, Record, Playback, Backup and Network
USB: 2 x USB (for mouse and backup)
PTZ Control: Built-in RS485
Mobile Surveillance: Supports iOS & Android
Power Supply: DC 12V/2A
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Product Overview
1.1 DVR Front and Side Panel
1.2 DVR Rear Panel
1. PWR – Power LED lights when powered on
2. VGA – Output using a VGA cable
3. Video/Audio Input/Output
1. HDMI Port
2. LAN – Ethernet connection to modem / router (required for remote viewing over internet or
mobile)
3. USB Ports x2 – For mouse and ash drive backup / rmware updates
4. RS485 – For use with PTZ cameras (Cable and PTZ camera not included)
5. 5V Socket – Connect 5V Power Adaptor
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Installation
2.1 Installation Location
Before installing the Home Security System, it is essential to plan where to locate the DVR unit.
Below are a few points to consider:
• The DVR unit should be positioned in a central location with easy access to mains power,
cameras and installed cables
• If you plan to use remote viewing features, the DVR unit should be located near your modem /
router or Ethernet network point
• The DVR unit should be installed in a secure location to avoid tampering
• Do not place heavy objects on top of the DVR unit
• Do not block ventilation holes on the top and sides of the DVR unit or use in an enclosed area
as this may cause overheating
• Plan out where you would like to place your cameras and test all connections BEFORE
permanently installing cables and cameras
• Cameras should be placed covertly indoors where you do not want to see them every day
• Outdoor cameras can be placed in plain sight to act as a deterrent to would-be intruders
2.2 DVR Unit Connections
1. Connect each of the camera BNC extension cables to the video and
power connectors taking note of the labelling on the extension cable
2. Connect the other end of the BNC extension cables to the DVR BNC
cable splitter, and then connect the DVR BNC cable splitter to the port
marked “Video In/Out”
3. Connect the 4-way power splitter to each of the BNC extension cables
(red)
4. Connect the included HDMI cable to the back of the DVR unit and
connect the other end of the cable to your monitor or TV
NOTE: You must switch your TV or monitor to the correct INPUT once the DVR
unit has been powered on
FOR EXAMPLE: HDMI1
NOTE: Connecting the DVR to your laptop will not work unless it has HDMI input
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Installation
5. Connect the mouse to the USB port (on the back of the DVR unit)
6. Connect the power adaptor to the 4-way splitter cable and plug into a
mains outlet, then switch the outlet on
NOTE: Ensure you are connecting the power adaptor with the larger pin to the
4-way splitter cable
7. Connect the other power adaptor to the DVR unit labelled DC5V and
plug the other end into a mains outlet
8. Switch the outlet on. The DVR unit will begin the boot sequence
NOTE: Both the DVR unit and cameras operate ‘always on’. To turn the cameras
or DVR unit o, switch o the power adaptors at the power outlet
Tips:
Test all connections are working before permanently installing DVR unit and cameras.
Position the DVR unit in a central location where all 4 cameras will reach. If using the optional
networking features, make sure the modem is near the DVR unit
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Using the DVR
3.1 Mouse
1. USB Connection – connect cable to back of DVR unit
2. Left Mouse Button (LMB) – click to see main menu and make selections
3. Right Mouse Button (RMB) – click to return to previous screen or exit menu
3.2 Powering on the DVR unit
1. Connect the Power Adaptor to the back
of the DVR unit
2. Plug the Power Adaptor into a mains
power outlet and switch the outlet ON
3. Once Power Adaptor is connected to the
DVR unit, it will proceed through the
boot sequence
3.3 Setup Wizard
On the start-up screen, the Cocoon DVR System will run a setup wizard to assist in setting up some
key features of the unit. This includes:
• Time & Date
• Record Schedule
• Maintenance Settings
• HDD Overwrite
You can enable or disable the setup wizard to be shown on start-up screen. See pg. 14 for details
3.4 Main Screen
Once the DVR unit has nished the boot sequence, the main split screen display will appear. Each
camera will be labelled CH1 to CH4
TIP: Once you’re logged in, double clicking
a camera view with LMB will switch to
single full screen mode. Double click again
to go back to split screen mode
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Operation
3.5 Logging in and setting ‘Admin’ password
Logging in
1. Using the mouse, input your user name.
If this is your rst use, leave user name as
‘admin’
2. Using the mouse, input your password. If
this is your rst use, leave password blank
3. Press ‘Login’
Setting a password for ‘Admin’
For security, it is highly recommended to set a password for the administrator account.
1. From the main menu, select ‘Setup’, then ‘Users’
2. Double-click on the ‘admin’ account to open the ‘Change Password’ popup
3. Using the mouse, input your desired password in the ‘New Password’ eld
4. Input your password again in the‘Conrm Password’ eld
5. Press ‘Ok’. Your new password has now been set
NOTE: The ‘Admin’ account cannot be removed. Please ensure that a secure password is set. Keep your
password safe at all times. If you wish, you may use the space provided below to write your password,
then keep this manual in a secure location.
User Name: Admin Password: ________________
User Name: ________________ Password: ________________
3.6 Navigating the DVR Menus
The way to navigate the DVR menu is by using the mouse. The mouse operates in much the same
way as on your computer. Left-click to make selections and choose options. Right-click operates as
a cancel or previous menu button
NOTE: This manual assumes the user has connected the mouse to control the DVR unit.
Any standard wired USB mouse will work with the DVR unit
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3.7 Quick Popup Menu
Right-clicking the mouse whilst on the viewing screen will show the pop-
up menu for quick access to basic functions.
1. Single – Switch to single view mode. Select the camera to view
2. Multi – Switch to split screen mode
Tip: Alternatively, use the mouse and double click with LMB on the
image to switch between the two modes
3. Stop/Start Scan – Automatically changes the single camera view at a
selected interval. See 4.4.2 Live for more details
4. Colour – Adjust the colour settings of the selected camera
5. E-Zoom - Click and drag to draw a box in the bottom left window to
zoom-in on the selection, right-click to return to full screen mode
6. PTZ - access PTZ (Pan Tilt Zoom) controls via shortcut. Must have PTZ camera (not included)
installed and connected
7. Snap – Take a photo of the selected camera (A camera icon will show up indicating a photo
has been taken)
8. Start/Stop Record – Start and Stop recording all channels (default settings) (A green square
will show up indicating the camera is recording)
9. Playback – Enter playback mode to view recently recorded footage
10. Main Menu – Access the main menu to congure DVR settings
3.8 Setting the Date and Time
Ensure your recordings are capturing the correct date and
time. Access the menu and make changes as necessary.
1. Right Click - Main Menu > Enter Username and
Password > Setup > Basic > Date & Time
2. Change the current date and time by clicking on the
date and time boxes and following the on screen
prompts
IMPORTANT NOTE: Always click ‘Apply’ after making any changes in the menu. If you do not click
‘Apply’, your changes will not be saved. Changing some settings will also require a system reboot.
Operation
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4.1 Main Menu
To access the main menu, right-click the viewing screen, select ‘Main Menu’and enter your Username
and Password.
NOTE: If you have not set a password, leave the eld blank and click “Log In”
In the Main Menu, you can manage all DVR unit settings such as Display, Recording, Networking, etc.
Main Menu Sub Menu
Setup Basic
Live
Record
Schedule
Alarm
Network
Users
PTZ
Advanced
Search
Backup
Information System
Event
Log
Network
Online Users
Disk Management
Logo
Shutdown
DVR Menu
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4.2 Setup
To access the Setup settings, select Setup from the Main menu.
The Setup menu provides access to features relating to setting
up your DVR in order to get the desired performance.
IMPORTANT NOTE: Always click ‘Apply’ after making any changes
within the menu system. If you do not click ‘Apply’, your changes will
not be saved
4.2.1 Basic
System:
Set the default system settings by selecting an
option on the right hand side of the menu.
•Max Online Users: Limit the amount of
simultaneous viewers of the DVR
•Video Output: Change your default output
from 1280x1024 to match your display
Date & Time:
Change the current date and time by clicking on
the date and time boxes and following the on
screen prompts.
DST:
Change the daylight saving’s time settings by
selecting enable, then clicking the settings boxes
and following the on screen prompts.
DVR Menu
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4.2.2 Live
Live:
• Camera Name: Label the selected camera (up to 30 characters)
• Colour: Click on ‘Setting’ to adjust Brightness, Hue, Saturation and Contrast settings for each
camera
Main Monitor:
• Display Mode: Select between 1x1 or 2x2 view
NOTE: If 1x1 is used, Start/Stop Scan can be used on
the viewing screen to automatically change between
cameras.
• Interval[S]: Select the interval that Start/Stop
Scan should use
• Previous/Next Group: If 1x1 display mode is used, cameras can be re-ordered for when Start/
Stop Scan is used
Video Blind:
• Mask Area Setting: Mask areas of the camera that you don’t want recorded. Useful for hiding
personal information from recordings. To activate, select ‘Setting’, then use the mouse to draw
a rectangle over the area you want‘masked’. To remove the masks, select ‘Default’ from the Live
menu.
Default - Reset the displayed settings to factory defaults
Apply - After all changes are made, click the ‘Apply’ button to save
Exit - If you want to cancel after making any changes, click‘Exit’ to exit the menu without changes
IMPORTANT NOTE: Always click ‘Apply’ after making any changes within the menu system. If you do
not click ‘Apply’, your changes will not be saved
DVR Menu
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DVR Menu
4.2.3 Record
Enable:
Enable or disable recording function for each camera
Record Bitrate:
Allows you to adjust the resolution and recording stream for each camera
• Resolution: Supports D1 and 960H
• FPS (Frames per Second): Choose from 1 to 25 (PAL) or 1 to 30 (NTSC)
Maximum global framerates across 4 channels is 100fps for PAL and 120fps for NTSC
• Encode: Supports VBR (Variable Bit Rate) and CBR (Constant Bit Rate)
• Quality: Select your desired camera quality
• Max Bitrate: Higher bit rates use more hard drive space
Stamp:
• Camera Name: Toggle the display of the camera name for each channel
• Time Stamp: Toggle the display of the time stamp for each channel
• Position: Use the mouse to drag the camera name and time stamp to any position on the live
image. Right-click mouse to exit back to ‘Record’ page
Recycle Record:
If ticked: When the hard drive is full, the DVR will automatically overwrite the earliest recorded
les and continue recording
If unticked: When the hard drive is full, a warning message‘The remaining space is insucient’
will display and the DVR will stop recording
Snap:
Adjust the snapshot settings used when pressing the‘Snap’ button on the camera viewing screen
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DVR Menu
4.2.4 Schedule
Allows manual record and motion record to be scheduled
To set an active record time, follow these steps:
a. Select ‘Schedule’for manual recording or‘Motion’ for motion recording schedule settings
b. Double-click an area on the graph where you would
like to schedule recording
c. Ensure that the correct day is shown on the top left
corner
d. Select ‘Add’, then use the dropdown menu to set a
start and end time
e. Once set, press the tick button to add the time to the schedule
f. To copy the schedule between days, use the dropdown menu at the top right corner to
select a day, then press ‘Copy’
g. Press ‘Ok’ when complete
h. To copy the schedule between cameras, use the dropdown menu at the bottom of the
schedule screen to select a camera, then select ‘Copy’
i. To save settings, press ‘Apply’
NOTE: Time selected will be highlighted in blue blocks
Tip - You can select time blocks using the icons located on the top right hand corner
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