National Security Systems D360 User manual

Security System
User's Guide
National Security Systems Inc (800)457-1999

Bedroom
Bedroom
BedroomKitchen
Dining
Room
Living
Room Fire
Fire Safety
Residential fire is a leading cause of accidental death. Most fire related
deaths occur at night when the occupants suffocate in their sleep from
smoke and deadly gases, rather than from burns. To help reduce this
risk, the following three-step program should be implemented:
1. Minimize fire hazards around the home. Smoking in bed, cleaning
with flammable liquids such as gasoline, leaving children home
alone, and unsafe Holiday decorations are some of the more common
causes of household fire.
2. Install a fire warning system. The primary purpose of this system
is to protect lives, not property, by giving the earliest possible warning
of the danger. In the event of a fire, the alarm system generates
a loud intermittent tone distinctly different than a burglar alarm.
In homes with more than one sleeping area, a smoke detector (indicated
by an inverted "s" in a circle) should be provided to protect each area.
Bedroom
Bed-
room Bedroom
3. Plan and practice an escape plan. A fire alarm warning may be wasted
unless the family has planned for a quick evacuation. Because there
may be very little time between detection of a fire and the time it
becomes deadly, it is important that every member of the family
understand exactly what to do.
Possible escape routes through
open windows marked with
arrows.
Primary and alternate escape routes
should be established. Since
stairwells and hallways may be blocked during a fire, exiting through
a bedroom window at night should be an essential part of the escape plan.
If the sleeping area is above the ground floor, provide a means for safely
descending outside the building if one does not already exist.
As part of this plan, all family members should arrange to meet at a
predetermined location away from the house (such as a neighbors), to
verify that all are accounted for.
In Case of Fire
1. The primary purpose of a fire warning system is to protect lives.
In the event of a fire alarm, quickly leave the building and call the
fire department from a neighbor's or public telephone.
2. If it is determined the alarm was accidentally tripped, the bell should
be silenced, the detectors reset and your alarm company notified
immediately of the situation.
TV Room
Bedroom
DR KBR
Living Room
BR

The D360 Command Center
Your security system helps to secure life, property and investments
against fire, theft, and bodily harm. The D360 Command Center is
an advanced digital arming station that offers a variety of features
unavailable with any other system. Function, versatility, and ease of
operation make the Command Center the ideal system for the home
or office.
With custom programming, the D360 Command Center is tailored to
meet your individual needs. For easy identification, each area of your
property can be given its own code number which corresponds to the
numeric display indicators of the Command Center. The Command
mode allows you to perform a variety of functions with maximum
simplicity -- only the touch of two or three keys is required to control
almost every feature on the Command Center. Three function keys
allow common commands to be performed with the touch of just one
key.
The Command Center––putting the control of your security system
right at your fingertips.
Maintenance and Service
The D360 Command Center requires very little maintenance, however,
the system should be tested weekly to insure early detection of a need
for service. A test schedule and maintenance program can be arranged
with your alarm company. If a change in operation is noticed during
normal use or testing, call for service as soon as possible. Do not
attempt to repair the control panel, arming stations, or detectors yourself.
CALLCALL
CALLCALL
CALL __________________________________ BEFORE TESTINGBEFORE TESTING
BEFORE TESTINGBEFORE TESTING
BEFORE TESTING
Index
Fire Safety 1
Your Command Center Keypad 4
Arming and Disarming the Security System 7
Silencing and Reporting Alarms 8
Command Center Warning Signals 9
Command Functions 10
Security System Glossary 25

D360 Command Center
PERIMETER
INTERIOR
INSTANT
ALL INSTANT DELAY
TEST WATCH
SPECIAL PARTIAL POLICE
COMMAND
D
ABC
0
7
4
12
5
8
3
6
9
ARMED
STATUS
INDICATORS ZONE STATUS
INDICATORS
AC POWER
INDICATOR
COMMAND MODE INDICATOR
SOUNDER FUNCTION KEYS
A, B ,C AND D
COMMAND
BAR
DIGITAL
KEYPAD
CMDAC12345678
Reference Guide
Zone Identification
REFERENCE
GUIDE

Your Command Center Keypad
The Command Center is an illuminated digital arming station that is the
command center of your entire security system. The Command Center does
much more than just arm (turn-on) and disarm (turn-off) your security
system; several system commands can be initiated by the Command Center.
A system status display panel keeps you informed of security conditions,
as well as store alarm information for future reference. A built-in sounder
alerts you to different conditions which can require action. The Command
Center also includes three function keys which can perform virtually any
system command (except arming commands) with the touch of one key. It
also indicates various security system conditions such as your system's
armed status, protective zone status, power supply status, and Command
mode status.
Armed Status Indicators
Three lights are used to indicate the armed status of your security system.
Each of these lights is explained below. During an exit delay period these
lights flash on and off slowly.
Perimeter -- When this red indicator is lit, your perimeter zones are
armed. When this indicator is not lit, your perimeter zones are not
armed.
Interior -- When this yellow indicator is lit, your interior zones are
armed. When this indicator is not lit, your interior zones are not armed.
Instant -- This red indicator shows how your system is armed: either
instant or delayed. When this indicator is lit, your security system is
armed without entry/exit delay time. When the system is armed
(PERIMETER or INTERIOR indicators are lit) and INSTANT is not
lit, entry/exit delay time is provided.
Zone Status Indicators
Eight zone status indicators on the D360 annunciate the condition of your
system’s protective zones. Each zone has its own indicator which can show
three different zone conditions (listed in order of priority).
Zone Bypass -- When a zone is bypassed (not armed with the rest of the
system), its indicator light flashes on an off slowly.
Faulted Zone -- A faulted zone is indicated by a steadily lighted zone
status indicator.
Zone Alarm Memory -- When a zone has been faulted into alarm, and
then restored to normal, its indicator flashes on and off rapidly.

Digital Keypad
The Command Center has a lighted digital keypad used to enter passcodes
and system commands into the security system. As you touch the keys to
enter a passcode, the Command Center emits a short beep tone to indicate
that your entry is accepted.
Command Bar
The COMMAND bar is used to perform standard one- or two-digit
COMMAND functions.
NOTE: Some systems require a security passcode be entered before the
COMMAND bar can operate.
My system requires a security passcode: ____________.
My system does not require a security passcode.
If the Command bar security code is six digits long, the Command Center
will automatically go into the “Command mode”. If it is less than 6 digits,
you must press the Command bar after entering the passcode, in order to
enter the Command mode.
The Command Center’s display panel indicates if the system is ready to arm
or not. If the zone status indicators are not lit, the system can be armed by
entering your personal passcode or any of the arming commands available
to your system.
If any of the zone status indicators are lit, the system has a faulted zone.
Correcting the faulted zone will usually mean closing a door or window.
AC Power Indicator
When the red AC indicator lights steadily, your security system is operating
from AC voltage. When the AC indicator is flashing, your security system
is operating on back-up battery power.
Command Mode Indicator
When the COMMAND bar is pressed, the red Command Mode indicator
lights steadily to show that the system is ready to accept a command. The
Command Mode indicator remains lighted for 15 seconds or until the
command is completed.
Reference Guide
The pull-up reference guide located on the top of the command center is a
quick reference gude

Function Keys
The Command Center has four function keys (labeled A, B, C and D). The
Function Keys can be used to perform system commands with the touch of
one key.
In addition, your alarm technician can program the Function Keys to
perform the COMMAND functions with the touch of one key. Each key is
listed below with its function.
Function Key Command Function Performed
Function Key A____________________________________
Function Key B____________________________________
Function Key C____________________________________
Function Key D____________________________________
If a Command bar security code is required on your Command Center, it
must be entered before pressing the function key.
Zone Designation
Each area of your property is assigned to a specific zone with a number. A
zone can be a single door (like the entrance door) or an entire room or area
of your property (like the 2nd floor). Each zone is represented by its zone
number on the Command Center display panel. There are three basic types
of zones:
1. Perimeter: All exterior doors and windows of the building, forming
the outside "wall of protection" around your building.
2. Interior: All interior forms of burglary protection (carpet mats,
motion sensors, inside doors, etc.).
3. 24 Hour: A zone that remains armed all the time and is not disarmed
from the Command Center (fire, panic zones, etc.)

Disarming (Turning-Off) Your
Security System
Your security system is disarmed by entering your personal passcode.
When your system is armed, you must enter the premises through a
designated entry delay door to prevent an immediate instant alarm condition.
Opening the door starts an entry delay time and the Command Center emits
an intermittent "beep" tone to remind you to disarm the system. Enter your
personal passcode before the delay time expires and the system will disarm.
If you enter through a wrong door or fail to disarm the system before the
entry delay expires, you will generate an immediate alarm.
Remember:
To DISARM your security system:
• Enter your personal passcode.
Your system may be programmed to send an "opening" report to the
Central Station when disarming.
My system sends an opening report.
My system does not send an opening report.
Arming (Turning-On) Your
Security System
Your security system can be armed in many different ways, depending on
the arming command used. Arming commands are those commands used
to arm the system. The most basic arming command is to arm the entire
system. This is done by entering your personal passcode or by entering an
arming COMMAND.
There are several other arming commands to arm the system. For example:
arm only the perimeter, arm only portions of the perimeter, etc. These
arming commands and their respective commands are described later in this
guide. Remember:
To ARM your security system:
• Enter your personal passcode.
or • Enter an arming Command.
Your system may be programmed to send a "closing" report to the Central
Station when arming.
My system sends a closing report.
My system does not send a closing report.

Silencing a Trouble Buzzer
The alarm audible has a specific period of time it sounds before it
automatically shuts off. If an alarm occurs and you want to silence it before
the time expires, simply enter your personal passcode and the alarm will
stop.
To SILENCE your security system:
• Enter your personal passcode for audible
alarms.
or • Enter COMMAND 4 for service alerts.
NOTE: Some security systems are programmed so that the sirens cannot
be silenced until the zone is restored to a normal (non-alarm) condition.
My system can be silenced by entering my personal passcode.
My system cannot be silenced unless the zone is returned to normal.
Reporting an Alarm
My system reports to a Central Station.
My system does not report to a Central Station.
Your security system automatically disconnects your telephone from its
line when transmitting reports to the Central Station. This prevents reports
from being interrupted during transmission. Once the report has been
completed, the telephone line is restored to normal service.
NOTE: If damage occurs to the telephone line and your telephone service
is interrupted, reports will not be transmitted to the Central Station unless
an alternate means of transmitting signals is installed in your system.

3. Watch Tone: When the Perimeter Watch Mode is activated, the
Command Center emits a brief tone to alert you when any perimeter
zone is faulted. The tone sounds only when the door or window is
opened. It does not sound again for that zone until the door or window
is closed and then reopened.
4. Keystroke Entry: Pressing any key on the Command Center sounds
a short beep tone, indicating that the entry is accepted.
5. Service Tone: Some zones may be programmed to sound a service
tone when they are faultedand the zone indicator light annunciates
which zone is faulted. Also, when a system trouble event occurs, such
as a service alert, the continous buzz can be heard. To silence the
service tone, enter COMMAND 4 or enter your personal passcode
at the Command Center.
D360 Warning Signals
The D360 Command Center contains a built-in sounder used as an interior
warning device. A bell or siren can also be mounted on the exterior of your
premises to alert your neighbors of an emergency and to give the police an
audible reference to help them locate the alarm. Several different warning
signals are emitted from the Command Center to alert you when an event
occurs (not all signals will be heard outside). Some of these tones are
optional, and can be selected by your alarm technician.
1. Fire Signal: When a fire zone is faulted the Command Center emits
a pulsing, high-pitched tone, if you report to a central station, an alarm
is sent and the exterior fire alarm bell also.
2. Entrance Warning: The Command Center emits a soft intermittent
beep tone during the entry delay period to remind you to disarm your
security system. If the security system is not disarmed before the
entry delay expires, an alarm signal may be sent to the Central Station
and the alarm audible sounds. When keys are pressed, the warning
tone stops for a few seconds.

COMMAND 1
Arming with COMMAND 1:
1. Ensure that all zones are secure. All of the Zone Status indicator lights
on the Command Center should be off.
2. Press the COMMAND bar. The Command Mode indicator light
comes on.
3. Press the 1key. The PERIMETER and INTERIOR indicator
lights begin to flash on and off. This indicates that the system has
begun exit delay time.
4. To disarm your security system or cancel COMMAND 1, enter your
personal passcode before the delay time expires.
Arm Your Entire System
with Delays
I have this feature.
I do not have this feature.
COMMAND 1 is used to arm the entire system, both perimeter and
interior zones. Once you have entered COMMAND 1, the exit delay time
starts. You now have a predetermined amount of time to exit the protected
area before the system arms. During the exit period, you may move
through motion detectors or any protected area on your way to the exit
door without causing an alarm. Enter your personal passcode to cancel
COMMAND 1.
NOTE:If you leave the building after the exit time expires, you may
begin the entry delay, or initiate an alarm. If this happens, disarm your
system by entering your personal passcode . If your system reports to a
Central Station, you may need to call them if an alarm occurs.

COMMAND 2
To use COMMAND 2:
1. Ensure that all perimeter zones are secure. (Interior zones are not armed
with this command and may remain faulted while arming with
COMMAND 2.)
2. Press the COMMAND bar. The Command Mode indicator light
comes on.
3. Press the 2key. The PERIMETER and INSTANT indicator
lights comes on. This indicates that the perimeter zones are armed
without entry/exit delay time.
4. To disarm your security system or cancel COMMAND 2, enter your
personal passcode.
Arm the Perimeter without
Delays
I have this feature.
I do not have this feature.
COMMAND 2 is used to arm only the perimeter of your building, leaving
the interior of the building disarmed. This command allows no exit or entry
delay time through the perimeter, including the designated delay door.
Although this command does not send a "Closing Report" to the
Central Station, it will still send an alarm if a parameter zone is faulted.
Enter your personal passcode to cancel COMMAND 2.
Application
This arming command is useful in residential systems at night when
everyone is home and ready to retire for the evening.
In commercial installations, this arming command is useful when you are
working late and you want the perimeter of the building armed until you
are ready to leave.

COMMAND 3
To use COMMAND 3:
1. Ensure that all perimeter zones are secure. (Interior zones are not armed
with this command and may remain faulted while arming with
COMMAND 3.)
2. Press the COMMAND bar. The Command Mode indicator light
comes on.
3. Press the 3key. The PERIMETER indicator light flashes.
This indicates that the system has begun exit delay time. When the
delay time expires, the light remains steady.
4. To disarm your security system or cancel COMMAND 3, enter your
personal passcode before the delay time expires.
Arm the Perimeter with Delays
I have this feature.
I do not have this feature.
COMMAND 3 is used to arm only the perimeter of your building, leaving
the interior of the building disarmed. Once you have entered COMMAND
3, the exit delay time starts. You now have a predetermined amount of time
to leave before the perimeter arms. Although this command does not
send a "Closing Report" to the Central Station, it will still send alarms.
Enter your personal passcode to cancel COMMAND 3..
Application
This arming command is useful in residential systems when you are
leaving, but members of your family, a babysitter or a pet are still inside the
house.
In commercial installations, use this command to rearm your system when
you are on the premises, but not yet open for business.

COMMAND 4
To use COMMAND 4:
1. Ensure that your security system is disarmed.
2. Press the COMMAND bar. The Command Mode indicator light
comes on.
3. Press the 4key. The Command Center sounder is silenced, and
any flashing Zone Status indicator lights are turned off if the zone is
normal.
COMMAND 4 1
To use COMMAND 41:
1. Ensure that your security system is disarmed.
2. Press the COMMAND bar. The Command Mode indicator light
comes on.
3. Press the and release 4key. Now press the 1 key. The Command
Center sounder is silenced, and any flashing zone indicator lights are
turned off.
4. Your Central Station will notify you if there are any problems with the
report.
Reset Trouble Sounders
Reset Alarm Memory Display
COMMAND 4 performs two functions for your security system. Use this
command to silence your Command Center sounder during service alert,
and to reset the Command Center alarm memory.
Transmit Test Report
I have this feature.
I do not have this feature.
Testing the communication link between your security system and the
Central Station is an important part of maintaining high level of security for
your property. The Command Center minimizes the time and trouble of
testing by allowing you to send a special test signal just by pressing three
keys. Arming the system is not necessary.
Always call the Central Station before transmitting a test report.

COMMAND 4 2
To use COMMAND 42:
1. Ensure that your security system is disarmed.
2. Press the COMMAND bar. The Command Mode indicator light
comes on.
3. Press and release the 4 key. Now press and release the 2 key.
4. Your Central Station will notify you if there were any problems with
the report.
Transmit System Status Report
I have this feature.
I do not have this feature.
Command 42 allows you to send a report to the Central Station indicating
the current condition of your security system. This report tells the Central
Station if your system is armed or disarmed, reports the condition of
primary (AC) power and secondary (battery) power and indicates the
condition of the protective zones (whether a zone is normal, in alarm or in
trouble.
Always call the Central Station before beginning a Status Report.

COMMAND 4 4
3. Identify yourself and your premises (account number, name, address,
etc.) and advise the operator of the services you wish to have
performed.
4. When the operator directs you, enter COMMAND 43 at your
Command Center keypad.
Press the COMMAND bar. The Command Mode indicator light
comes on.
5. Press the 4key, and then press the 3key. The telephone line
that the call was made from is not active when remote account
management is in progress. You may hang up the telephone.
6. When remote account management has been completed, your
telephone line is restored to normal service.
Enable Remote Account Management
I have this feature.
I do not have this feature.
Your security system has the ability to be managed remotely from the
Central Station without having a serviceperson on the protected premises.
By using COMMAND 4 3 you can enable remote account management
from the Central Station. Remote account management is done with the aid
of a specially equipped computer at the Central Station.
Typical remote account management changes may include: personal
passcode(s), entry/exit delay times, add or delete system arming
commands, etc. Before using COMMAND 43 follow the instructions
below.
To use COMMAND 4 3:
1. Ensure that your security system is disarmed.
2. Call the Central Station using this phone number:
_________________________________________
This number is designated for the Remote Account Manager. You must
make the call using the telephone located
______________________________________________________.

COMMAND 4 4
To use COMMAND 44:
1. Ensure that the security system is disarmed.
2. Press the COMMAND bar. The Command Mode indicator light
comes on.
3. Press the 4key then the 4again. Audible devices (both
interior and exterior) sound. To silence the audible warning, press any
numeric key of the Command Center keypad..
4. After silencing the audible devices, you may test detection devices.
Open a door or a window, or activate a motion sensor. The Command
Center display panel indicates the zone which you have faulted. This
verifies that individual devices are working properly.
5. To end the Local System Test simply press any numeric key on the
Command Center.
Local System Test
I have this feature.
I do not have this feature.
It is easy for you to test your security system without sending reports to the
Central Station. This local system test is performed only when the security
system is disarmed to ensure that your security system is operating
properly, and should be used to test your system regularly.
COMMAND 4 4 is used to test your security system. This command tests
your Command Center, the system's sounders (both interior and exterior)
and the system's detection devices. No alarm reports are sent to the Central
Station unless a 24-hour zone is faulted. (Contact your Central Station
before you test your fire protection system because an alarm report may be
transmitted.)
To test individual detection devices, simply activate sensors and open
protected doors and windows one-at-a-time. As detection devices are
faulted, the Command Center display panel indicates the faulted zone. This
verifies that the detection device is working properly.

COMMAND 4 7
Using COMMAND 47:
1. Ensure that your security system is disarmed.
2. Press the COMMAND bar. The Command Mode indicator light
comes on.
3. Press the 4key, and then press the 7 key.
Reset Detectors
I have this feature.
I do not have this feature.
By using COMMAND 4 7, you are able to reset faulted detection devices
from your Command Center. Devices may include smoke detectors, shock
sensors or a variety of other detection devices. Ask your alarm technician
which detection zones you may reset from the Command Center by
entering COMMAND 4 7.
When this command is used, the Command Center is also "reset." During
this time, the Command Center is momentarily deactivated, and cannot
perform any control functions.
NOTE: If you enter COMMAND 4 7 and the detector resets momentarily
but then returns to a faulted condition, the detector may be faulty or still in
an alarm mode. Contact your alarm company and describe the problem in
detail.

COMMAND 5 5
To change your personal passcode:
1. Ensure that your security system is disarmed.
2. Press the COMMAND bar. The Command Mode indicator light
comes on.
3. Press the 5key then the 5key again. Your security system
is now in the passcode change mode.
4. Enter the old passcode (the passcode to be changed).
5. Enter the new passcode.
6. Enter the new passcode again.
7. Test the new passcode by using it to arm and disarm the system. Do not
use any of the Command Center arming commands to arm the system
until you are certain that the new passcode is working.
Personal Passcode Change
I have this feature.
I do not have this feature.
This COMMAND feature lets you conveniently change your personal
passcode at any time, without assistance from your alarm company. It is
recommended that you write down your old and new passcodes before you
begin.
Notes Before Beginning:
• If the old passcode has 5 digits, then the new passcode must begin with
the same first digit of the old passcode.
• If the old pascode has 6 digits, then the new passcode must begin with
the same first two digits of the old passcode. For examole, if the old
passcode is 924651, the the new passcode must start with the digits
“92”.
• The new passcode must have the same number of digits as the old
passcode (5 or 6 digits). For example, if the old passcode has 5 digits,
then the new passcode must have 5 digits.
• Care should be given when entering a passcode containing the same
digit in consecutive positions within the new passcode (e.g., "33" in
433467). When entering this type of passcode, it is easy to make
mistakes.
• The last digit of the new passcode can NOT be a “0” if your system is
programmed for duress.

COMMAND 6
To use COMMAND 6:
1. Ensure that your security system is disarmed.
2. Press the COMMAND bar. The Command Mode indicator light
comes on.
3. Press the 6key. The system is now in the Perimeter Watch
Mode.
4. To exit the Perimeter Watch Mode, press the COMMAND bar, and
then 6 or arm the system.
Perimeter Watch Mode
I have this feature.
I do not have this feature.
COMMAND 6 is used to monitor the perimeter of your building when the
system is disarmed. This is called the Perimeter Watch Mode. In this mode,
the Command Center emits a short tone to alert you of entry or exit through
the perimeter of your building. No alarms are generated by this mode
except 24-hour alarms (e.g., fire, panic, duress, etc.). There is no tone for
interior movement.
Application
This command is useful in a residential system when you want to monitor
entrances or exits in your home.
In commercial installations, the Perimeter Watch Mode can be used as a
door chime to alert you when a customer or delivery person has entered
your business.
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