Codec Tieline Gateway User manual

Gateway and Gateway-4
IP Codec User Manual
Software Version: 3.02.xx
Manual Version: 1.2_20210625
June, 2021

Gateway and Gateway 4 Manual v1.22
© Tieline Research Pty. Ltd. 2021
Table of Contents
Part I Warnings & Safety Information 6
Part II French Warnings & Safety
Information 11
Part III German Warnings & Safety
Information 14
Part IV How to Use this User Manual 17
Part V Glossary of Terms 18
Part VI Overview of Gateway Codec
Family 21
Part VII Purchase and Install Channel
Licenses 23
Part VIII Gateway 8/16 Front Panel
Controls 24
Part IX Gateway 8/16 Rear Panel
Connections 26
Part X Gateway 4 Front Panel Controls 28
Part XI Gateway 4 Rear Panel
Connections 30
Part XII Menu Navigation 32
Part XIII Input Configuration, Levels and
PPMs 35
Part XIV Configuring AES3 Audio 40
Part XV Headphone Output 43
Part XVI Inserting Hardware Modules 44
Part XVII IP Streaming, Programs, and
TieLink 45
Part XVIII About TieServer 48

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Part XIX Configure Language and Country 49
Part XX About SIP 50
................................................................................................................................... 521 Configuring SIP Interfaces
................................................................................................................................... 542 Configuring SIP Accounts
Part XXI Connecting Quickly 57
................................................................................................................................... 591 Monitoring Connections
................................................................................................................................... 592 Load and Dial Custom Programs
................................................................................................................................... 613 Disconnecting a Connection
................................................................................................................................... 614 Deleting Programs
................................................................................................................................... 625 Lock or Unlock a Program in the Codec
Part XXII Connecting to the ToolBox
Web-GUI 63
................................................................................................................................... 631 Opening the HTML5 Web-GUI & Login
................................................................................................................................... 652 Security and Changing the Default Password
Part XXIII Using the HTML5 Toolbox
Web-GUI 67
................................................................................................................................... 881 Configure Programs with the ConnectionsPanel
................................................................................................................................... 932 Using the HTML5 Toolbox Quick Connect Web-GUI
................................................................................................................................... 963 Configuring IP Settings
................................................................................................................................... 1034 Enabling the Cloud Codec Controller
................................................................................................................................... 1035 Configure Fuse-IP Bonding
................................................................................................................................... 1076 Line Hunt Call Answering
................................................................................................................................... 1087 Configuring Input Settings
................................................................................................................................... 1148 Configuring Output Settings
................................................................................................................................... 1169 Monitoring PPMs
................................................................................................................................... 11910 Configure Dial and Answer Programs
................................................................................................................................... 13211 Configure Phase Locked Surround Programs
................................................................................................................................... 13412 Default Program Ports
................................................................................................................................... 13513 Configure Multi-Unicast Dialing Programs
................................................................................................................................... 14514 Configure Multicast Server Programs
................................................................................................................................... 15115 Configure Multicast Client Programs
................................................................................................................................... 15716 Multicast Server and Client Programs
................................................................................................................................... 15817 Configuring SIP
................................................................................................................................... 16418 Configure Peer-to-Peer SIP Programs
................................................................................................................................... 17219 Answering Multiple SIP Peer-to-Peer Calls
................................................................................................................................... 17320 Load, Unload and Dial a Program
................................................................................................................................... 17721 Configure Speed Dialing
................................................................................................................................... 17822 Delete a Program
................................................................................................................................... 17923 Matrix Editing

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© Tieline Research Pty. Ltd. 2021
................................................................................................................................... 18424 Adjusting the Connection Bit Rate
................................................................................................................................... 18525 Configuring ISDN
................................................................................................................................... 19526 Reset Factory Default Settings
................................................................................................................................... 19627 Backup and Restore Functions
................................................................................................................................... 19828 Import and Export Programs
................................................................................................................................... 19929 Lock or Unlock Programs
................................................................................................................................... 20030 Configure Country Setting
................................................................................................................................... 20131 Configuring SNMP in the Codec
................................................................................................................................... 20332 Download Logs
................................................................................................................................... 20433 Using the Program Scheduler
................................................................................................................................... 20734 Configuring Alarms
................................................................................................................................... 21335 RS232 Data Configuration
................................................................................................................................... 21436 Creating Rules
................................................................................................................................... 22237 Monitoring Control Port I/O Status
................................................................................................................................... 22338 Adjusting Codec Time and Date
................................................................................................................................... 22439 Upgrading Codec Firmware
................................................................................................................................... 22640 Software License Installation
Part XXIV Front Panel Configuration Tasks 228
................................................................................................................................... 2281 Configuring IP via the Front Panel
................................................................................................................................... 2332 Configuring a Hostname
................................................................................................................................... 2343 IP Via Setting
................................................................................................................................... 2364 Configure Audio Options
................................................................................................................................... 2405 Enabling the Cloud Codec Controller
................................................................................................................................... 2406 Inverting Input Polarity
................................................................................................................................... 2417 Connecting with Fuse-IP Bonding
................................................................................................................................... 2468 Selecting an Algorithm
................................................................................................................................... 2519 Configuring the Jitter Buffer
................................................................................................................................... 25510 Configuring Forward Error Correction
................................................................................................................................... 25811 Enabling Relays& RS232 Data
................................................................................................................................... 26012 Monitor Control Port I/O Status
................................................................................................................................... 26113 Configuring TCP/UDP Ports
................................................................................................................................... 26314 Configuring QoS for IP Packets
................................................................................................................................... 26415 Reset and Restore Factory Default Settings
................................................................................................................................... 26516 System Backup and Restore
................................................................................................................................... 26617 Configuring SNMP Settings
................................................................................................................................... 26718 Adjusting Time Settings
................................................................................................................................... 26819 Upgrading Firmware
................................................................................................................................... 26920 Installing a Security Certificate
................................................................................................................................... 27221 Firewall Configuration
................................................................................................................................... 27222 Enabling CSRF Security

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© Tieline Research Pty. Ltd. 2021
Part XXV Installing the Codec at the Studio 273
Part XXVI Reference 279
................................................................................................................................... 2791 Regular Maintenance
................................................................................................................................... 2802 Testing IP Network Connections
................................................................................................................................... 2823 Compliancesand Certifications
................................................................................................................................... 2824 FCC Compliance Statements
................................................................................................................................... 2845 Declaration of Conformity
................................................................................................................................... 2856 Software Licences
................................................................................................................................... 2867 Trademarksand Credit Notices (2)
Part XXVII Gateway Specifications 287
Part XXVIII Gateway 4 Specifications 290
Part XXIX Appendix A: RS232 and Control
Port Wiring 293
Part XXX Appendix B: RJ-45 Pinout Guide 297
Part XXXI Appendix C: Gateway 4 DB-25
Audio In/Out Pinout 298
Index 299

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1 Warnings & Safety Information
1. Both appliance power cables must be removed from the device for Power Disconnection.
2. Remove phone or ISDN cables from the codec before removing a module or servicing.
THUNDERSTORM AND LIGHTNING WARNING:
DO NOT USE Tieline codecs during thunderstorms and lightning. You may suffer an injury
using a Tieline codec during a thunderstorm. This can lead to personal injury and in extreme
cases may be fatal. Protective devices can be fitted to the line, however, due to the
extremely high voltages and energy levels involved in lightning strikes, these devices may
not offer protection to the users, or the Tieline codec and equipment connected to the
codec.
Secondary strikes can occur. These secondary strikes are induced by lightning strikes and
also produce dangerously high currents and energy levels. You only need to be near an
object struck by lightning to lead to personal injury or damage to equipment. e.g. if you are
located near a lighting tower at a sports facility, water features and drains on golf courses,
you may be affected by these secondary strikes.
Damage to personnel and Tieline codecs may occur during thunderstorm, even if the codec
is turned off but remains connected to the ISDN system, the LAN or the power.
ANY DAMAGE TO A TIELINE PRODUCT CAUSED BY LIGHTNING or an ELECTRICAL
STORM WILL VOID THE WARRANTY. Use of this product is subject to Tieline's
SOFTWARE LICENSE and WARRANTY conditions, which should be viewed at
www.tieline.com/support before using this product.
SAFETY PRECAUTIONS:
·A readily accessible disconnect device shall be incorporated in the building installation
wiring.
·Due to the risks of electrical shock, and energy, mechanical, and fire hazards, any
procedures that involve opening panels or changing components must be performed by
qualified service personnel only.
·To reduce the risk of fire and electrical shock, disconnect the device from the power line
before removing the cover or panels.
·This unit has more than one power supply. Disconnect all power supplies before opening
to avoid electric shock. Disconnecting one power supply disconnects only one power
supply module. To isolate the unit completely, disconnect all power supplies.
SERVICING WARNINGS:
·Do not perform any servicing other than that contained in the operating instructions unless
you are qualified to do so.
·All work should be carried out by suitably qualified personnel.
·This unit has more than one power supply. Disconnect all power cables before
maintenance to avoid electric shock.
HIGH VOLTAGE WARNINGS:
·Any adjustment, maintenance, and repair of the opened instrument under voltage must be
avoided as much as possible and, when inevitable, must be carried out only by a skilled
person who is aware of the hazard involved.
·Capacitors inside the instrument may still be charged even if the instrument has been
disconnected from its source of supply.
GROUNDING:

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Gateway and Gateway 4 Manual v1.2
Before connecting this device to the power line, where required, the protective earth terminal
screws of this device must be connected to the protective earth in the building installation.
LINE VOLTAGE:
Before connecting this device to the power line, make sure the voltage of the power source
matches the requirements of the device. Refer to the device Specifications for information
about the correct power rating for the device.
WARNING:
HIGH LEAKAGE CURRENT. EARTH CONNECTION ESSENTIAL BEFORE CONNECTING
SUPPLY.
If the total leakage current exceeds 3.5 mA, or if the leakage current of the connected loads
is unknown, connect the supplementary ground terminal to a reliable ground connection in
your facility.
Supplementary ground connection
A supplementary ground terminal is provided on the codec to connect the unit to a ground
connection. The ground terminal has an M4 stud with M4 retaining nuts and is compatible
with all grounding wires. Remove only NUT 2 to connect your ground wire. The ground wire
must have a suitable lug. When refitting NUT 2 ensure that both NUT 1 & NUT 2 are
correctly tightened to establish and maintain a proper earth connection.
WARNING: To Reduce the Risk of Electrical Shock and Fire
1. This equipment is designed to permit connection between the earthed conductor of the
DC supply circuit and the earthing conductor equipment.
2. Equipment connected to the protective earthing of the building installation through the
mains connection or through other equipment with a connection to protective earthing -
and to a cable distribution system using coaxial cable, may in some circumstances
create a fire hazard. Connection to a cable distribution system must therefore be
provided through a device providing electrical isolation below a certain frequency range
(galvanic isolator, see EN 60728-11).
3. All servicing must be undertaken only by qualified service personnel. There are not user
serviceable parts inside the unit.
4. DO NOT plug in, turn on or attempt to operate an obviously damaged unit.
5. Ensure that the chassis ventilation openings in the unit are NOT BLOCKED.
6. Do not operate the device in a location where the maximum ambient temperature
exceeds 50°C (122°F), or is below 0°C (32°F).
7. Be sure to unplug both power supply cords from the wall socket BEFORE attempting to
service the unit.
Special Notices for North American Users:

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For North American power connection, select a power supply cord that is UL Listed and
CSA Certified 3 - conductor, [18 AWG], terminated in a molded on plug cap rated 125 V, [5
A], with a minimum length of 1.5m [six feet] but no longer than 4.5m.
Special Notices for European Users:
For European connection, select a power supply cord that is internationally harmonized and
marked “<HAR>”, 3 - conductor, 0,75 mm2 minimum mm2 wire, rated 300 V, with a PVC
insulated jacket. The cord must have a molded on plug cap rated 250 V, 3 A.
Interconnection Cabling:
Cables for connecting to the unit's RS232 and Ethernet Interfaces must be UL certified type
DP-1 or DP-2. (Note: when residing in non-LPS circuit)
Overcurrent Protection:
A readily accessible listed branch-circuit overcurrent protective device must be incorporated
in the building wiring for the power input as follows:
1. Rated 20 A maximum in Canada and the United States.
2. Rated 13 A maximum in the United Kingdom and EU.
3. Rated 16 A maximum in Australia and other countries.
FUSES:
Make sure that only fuses with the required rated current and of the specified type are used
for replacement. The use of repaired fuses and the short-circuiting of fuse holders must be
avoided. Whenever it is likely that the protection offered by fuses has been impaired, the
instrument must be made inoperative and be secured against any unintended operation.
AC unitsfor Denmark, Finland, Norway, Sweden (marked on product):
• Denmark - “Unit is class I - unit to be used with an AC cord set suitable with Denmark
deviations. The cord includes an earthing conductor. The Unit is to be plugged into a wall
socket outlet which is connected to a protective earth. Socket outlets which are not
connected to earth are not to be used!”
• Finland - “Laite on liitettävä suojamaadoituskoskettimilla varustettuun pistorasiaan”
• Norway - “Apparatet må tilkoples jordet stikkontakt”
• Unit is intended for connection to ITpower systems for Norway only.
• Sweden - “Apparaten skall anslutas till jordat uttag.”
To connect the power connection:
1. Connect the power cables to the power sockets, located on the rear panel of the device.
2. Connect the power cables to the grounded AC outlets.
WARNING: Risk of electric shock and energy hazard. Disconnecting one power supply
disconnects only one power supply module. To isolate the unit completely, disconnect all
power supplies.
CHINESE SAFETY WARNINGS:

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Gateway and Gateway 4 Manual v1.2
Translation of previous Chinese safety warning: This unit has two power supplies, please be
very careful when using, disconnect two power supplies before maintenance to avoid electric
shock.
This device must only be used in not-tropical climate regions.
This device must only be used at altitude not exceeding 2000 metres.
JAPANESE SAFETY WARNINGS:
Translation of previous warning: Provide an earthing connection.
Translation of previous warning: Provide an earthing connection before the mains plug is
connected to the mains. And, when disconnecting the earthing connection, be sure to
disconnect after pulling out the mains plug from the mains.
Statement for Class A VCCI-certified Equipment:
Translation of previous Class A VCCI Statement: This is a Class A product based on the
standard of the Voluntary Control Council for Interference by Information Technology
Equipment (VCCI). If this equipment is used in a domestic environment, radio disturbance
may occur, in which case, the user may be required to take corrective action.
Statement for Class B VCCI-certified Equipment:
Translation of previous Class B VCCI Statement: This is a Class B product based on the
standard of the Voluntary Control Council for Interference by Information Technology
Equipment (VCCI). If this is used near a radio or television receiver in a domestic

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environment, it may cause radio interference. Install and use the equipment according to the
instruction manual.
SAFE LISTENING GUIDANCE
WARNING: LISTENING TO AUDIO AT EXCESSIVE VOLUMES CAN CAUSE
PERMANENT HEARING DAMAGE. USE AS LOW A VOLUME AS POSSIBLE.
Over exposure to excessive sound levels can damage your ears resulting in permanent
noise-induced hearing loss (NIHL). Please use applicable health and safety authority
guidelines on maximum exposure limits. As a rule of thumb, avoid extended periods
listening to sound pressure levels (SPLs) of 85dBA or higher.
End of Life Statement
Tieline hereby declares that all materials, components and products supplied are in full compliance
with RoHS & WEE directives. This product must be disposed of according to local laws and
regulations. Because the product contains a battery it must be disposed of separately from
household waste. Do not incinerate, but take it to a recycling facility.
Warranty and Disclaimer
This equipment manufactured by Tieline is warranted by Tieline against defects in material and
workmanship for two years from the date of original purchase. During the warranty period, we will
repair or, at our option, replace at no charge a product that proves to be defective, provided you
obtain return authorization from Tieline and return the product, shipping prepaid, to Tieline. For return
authorization, contact Tieline's US or Australian office (see www.tieline.com).
This Warranty does not apply if the product has been damaged by accident or misuse or as the
result of service or modification performed by anyone other than Tieline. With the exception of the
warranties set forth above, Tieline makes no other warranties, expressed or implied or statutory,
including but not limited to warranties of merchantability and fitness for a particular purpose, which
are hereby expressly disclaimed. Use of this product is subject to Tieline's SOFTWARE LICENSE
and WARRANTY conditions, which should be viewed at www.tieline.com before using this product.
In no event will Tieline, its directors, officers, employees, agents, owners, consultants or advisers
(its “Affiliates”), or authorized dealers or their respective Affiliates, be liable for incidental or
consequential damages, or for loss, damage, or expense directly or indirectly arising from the use of
any Product or the inability to use any Product either separately or in combination with other
equipment or materials, or from any other cause.
Whilst every effort has been made to ensure the accuracy of this manual we are not responsible for
any errors or omissions within it. The product specifications and descriptions within this manual will
be subject to improvements and modifications over time without notice, as changes to software and
hardware are implemented. Tieline takes no responsibility for any damage to equipment attached to
the codec.

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Gateway and Gateway 4 Manual v1.2
2 French Warnings & Safety Information
Les deux câbles d'alimentation de l'appareil doivent en être retirés pour le débrancher de
l'alimentation.
MISE EN GARDE RELATIVE À L’ORAGE ET AUX ÉCLAIRS:
N'UTILISEZ PAS les codecs Tieline dans des conditions d’orages et d’éclairs. Utiliser un
codec Tieline pendant un orage pourrait vous faire subir une blessure. Cela peut entraîner des
blessures corporelles qui, dans des cas extrêmes, pourraient s’avérer mortelles. Des
dispositifs de protection peuvent être installés sur la ligne, cependant, en raison des tensions
et des niveaux d'énergie extrêmement élevés associés à la foudre, ces dispositifs peuvent ne
pas offrir de protection ni aux utilisateurs ni au codec Tieline, ni aux équipements qui y sont
connectés.
Des coups de foudre secondaires peuvent se produire. Ces coups de foudre secondaires
sont induits par la foudre et produisent également des courants et des niveaux d'énergie
dangereusement élevés. Il vous suffit d'être à proximité d'un objet frappé par la foudre pour
que cela vous causes des blessures corporelles ou endommage l'équipement. Par exemple,
si vous êtes situé à proximité d'une tour d'éclairage dans une installation sportive, de points
d'eau et de drains sur des terrains de golf, vous pourriez être touché par ces coups de foudre
secondaires.
Des dommages aux personnes et aux codecs Tieline peuvent survenir pendant un orage,
même si le codec est éteint alors qu’il reste branché à un réseau local ou à l'alimentation.
TOUTDOMMAGE CAUSÉ PAR UN PRODUIT TIELINE PAR UN ÉCLAIR ou une TEMPÊTE
ÉLECTRIQUE ANNULERA LA GARANTIE. L'utilisation de ce produit est soumise à la
LICENCE LOGICIELLE et aux conditions de GARANTIE de Tieline, qui doivent être
consultées sur www.tieline.com/support avant l'utilisation de ce produit.
CONSIGNES DE SÉCURITÉ:
·Un dispositif de déconnexion facilement accessible doit être incorporé au câblage de
l'installation du bâtiment.
·En raison des risques de décharge électrique et des dangers liés à l'énergie, à la
mécanique et à l'incendie, toute procédure impliquant l'ouverture de panneaux ou le
changement de composants doit uniquement être effectuée par du personnel d’entretien
qualifié.
·Pour réduire le risque d'incendie et de décharge électrique, débranchez l'appareil du réseau
électrique avant de retirer le capot ou les panneaux.
·Cet appareil dispose de plus d'une alimentation. Débranchez toutes les alimentations
avant de les ouvrir pour éviter toute décharge électrique. Le débranchement d'une
alimentation ne débranche qu’un seul module d'alimentation. Pour isoler complètement
l'appareil, débranchez toutes les alimentations.
MISES EN GARDE RELATIVES À L’ENTRETIEN:
·N'effectuez aucun entretien autre que celui décrit dans les consignes d'utilisation, à moins
que vous ne soyez qualifié pour le faire.
·Tous les travaux doivent être effectués par du personnel dûment qualifié.
·Cet appareil dispose de plus d'une alimentation. Débranchez tous les câbles d'alimentation
avant l'entretien pour éviter les décharges électriques.
MISES EN GARDE RELATIVES À LA HAUTE TENSION:

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·Tout réglage, entretien et réparation de l'instrument ouvert sous tension doit être évité
autant que possible et, lorsque cela est inévitable, cela ne doit être effectué que par un
homme du métier conscient du danger encouru.
·Les condensateurs à l'intérieur de l'instrument peuvent encore être chargés, même si
l'instrument a été débranché de sa source d'alimentation.
MISE À LA TERRE:
Avant de brancher cet appareil au réseau électrique, le cas échéant, les vis de la borne de
terre de protection de cet appareil doivent être connectées à la terre de protection de
l'installation du bâtiment.
TENSION DU SECTEUR:
Avant de brancher cet appareil au réseau électrique, assurez-vous que la tension de la
source d'alimentation correspond aux exigences de l'appareil. Reportez-vous aux
spécifications de l'appareil pour plus d'informations sur la puissance nominale correcte de
l'appareil.
MISE EN GARDE:
COURANT DE FUITE ÉLEVÉ. CONNEXION À LA TERRE ESSENTIELLE AVANT DE
BRANCHER L'ALIMENTATION.
Si le courant de fuite total dépasse 3,5 mA, ou si le courant de fuite des charges connectées
est inconnu, connectez la borne de terre supplémentaire à une connexion de terre fiable de
votre installation.
Connexion à la terre supplémentaire
Une borne de terre supplémentaire se trouve sur le codec pour connecter l'appareil à la terre.
La borne de terre comporte un goujon M4 avec des écrous de retenue M4 et est compatible
avec tous les fils de terre. Retirez uniquement l'ÉCROU 2 pour connecter votre fil de terre. Le
fil de terre doit comporter une cosse appropriée. Lors du repositionnement de l'ÉCROU 2,
assurez-vous que l'ÉCROU 1 et l'ÉCROU 2 sont correctement serrés pour établir et
maintenir une connexion correcte à la terre.
MISE EN GARDE : Réduire le risque de décharge électrique et d'incendie
1. Cet équipement est conçu pour permettre de connecter le conducteur mis à la terre du
circuit d'alimentation c.c. au conducteur de mise à la terre de l'équipement.
2. L’équipement connecté à la mise à la terre de protection de l'installation du bâtiment par
le biais du branchement au secteur ou d'un autre équipement disposant d’une connexion
à la terre de protection et à un système de distribution par câble utilisant un câble
coaxial, peuvent dans certaines circonstances créer un risque d'incendie. La connexion à
un système de distribution par câble doit donc être assurée par un dispositif assurant une
isolation électrique en dessous d'une certaine plage de fréquences (isolateur galvanique,
voir EN 60728-11).
3. Tous les travaux d'entretien doivent être effectués uniquement par du personnel qualifié. Il
n'y a aucune pièce réparable par l'utilisateur à l'intérieur de l'appareil.
4. Ne branchez pas, n'allumez pas ou n'essayez pas de faire fonctionner un appareil
visiblement endommagé.
5. Assurez-vous que les ouvertures de ventilation du châssis de l'appareil NE SONT PAS
BLOQUÉES.
6. N'utilisez pas l'appareil dans un endroit où la température ambiante maximale dépasse
50 °C (122 °F) ou est inférieure à 0 °C (32 °F).
7. Assurez-vous de débrancher les deux cordons d'alimentation de la prise murale AVANT
d'essayer d'entretenir l'appareil.

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Mentions spéciales pour les utilisateurs européens :
Pour le branchement européen, sélectionnez un cordon d'alimentation harmonisé au niveau
international et marqué « <HAR> », 3 - conducteur, fil de 0,75 mm² minimum, calibré pour
300 V, avec une gaine isolée en PVC. Le cordon doit avoir un capuchon de fiche calibré pour
250 V, 3 A.
Câblage d'interconnexion:
Les câbles de connexion aux interfaces RS232 et Ethernet de l'appareil doivent être certifiés
UL de type DP-1 ou DP-2. (Remarque : lorsque l'appareil réside dans un circuit non-LPS)
Protection contre les surintensités:
Un dispositif de protection contre les surintensités de circuit de dérivation répertorié
facilement accessible doit être incorporé dans le câblage du bâtiment pour l'entrée
d'alimentation comme suit :
1. Calibré pour 20 A maximum au Canada et aux États-Unis.
2. Calibré pour 13 A maximum au Royaume-Uni et dans l'UE.
3. Calibré pour 16 A maximum en Australie et dans d'autres pays.
FUSIBLES:
Assurez-vous que seuls les fusibles prévus pour le courant nominal requis et du type spécifié
sont utilisés pour le remplacement. L'utilisation de fusibles réparés et le court-circuit des
porte-fusibles doivent être évités. Chaque fois qu'il est probable que la protection offerte par
les fusibles a été altérée, l'instrument doit être mis hors service et protégé contre toute
utilisation involontaire.
MISE EN GARDE: Risque de décharge électrique et de danger énergétique. Le
débranchement d'une alimentation ne débranche qu’un seul module d'alimentation. Pour
isoler complètement l'appareil, débranchez toutes les alimentations.
CONSEILS EN MATIÈRE D'ÉCOUTE EN TOUTE SÉCURITÉ
MISE EN GARDE: ÉCOUTER L'AUDIO À DES VOLUMES EXCESSIFS PEUT CAUSER DES
DOMMAGES AUDITIFS PERMANENTS. UTILISEZ UN VOLUME A AUSSI FAIBLE QUE
POSSIBLE.
Une surexposition à des niveaux sonores excessifs peut endommager vos oreilles, entraînant
une perte auditive permanente induite par le bruit (NIHL). Veuillez suivre les directives
applicables de l'autorité en matière de santé et de sécurité concernant les limites maximales
d'exposition. En règle générale, évitez les périodes prolongées d'écoute de niveaux de
pression acoustique (NPA) de 85 dBA ou plus.
Déclaration de fin de durée de vie util
Tieline déclare par la présente que tous les matériaux, composants et produits fournis sont en
pleine conformité avec les directives RoHS et DEEE. Ce produit doit être éliminé conformément aux
lois et réglementations locales. Étant donné que le produit contient une batterie, il doit être jeté
séparément des déchets ménagers. Ne l’incinérez pas, mais apportez-le à une installation de
recyclage.

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3 German Warnings & Safety Information
Zur Unterbrechung der Stromversorgung müssen beide Stromkabel vom Gerät entfernt
werden.
ACHTUNG BEI GEWITTER UND BLITZSCHLAG:
Tieline-Codecs bei Gewitter und Blitzschlag NICHT VERWENDEN. Bei der Verwendung
eines Tieline-Codecs während eines Gewitters können Sie verletzt werden. Dies kann
dauerhafte Gesundheitsschäden oder im äußersten Fall den Tod zur Folge haben. Die
Stromzuleitung kann mit Schutzgeräten versehen werden. Aufgrund der extrem hohen
Spannungen und Energien, die bei Blitzschlägen auftreten, bieten diese Geräte jedoch
möglicherweise keinen Schutz für die Anwender oder den Tieline-Codec und die an den
Codec angeschlossenen Geräte.
Es können Sekundärblitze auftreten. Diese Sekundärblitze werden durch Blitzeinschläge
hervorgerufen und erzeugen ebenfalls gefährlich hohe Strom- und Energieniveaus. Sie
müssen sich lediglich in der Nähe eines von einem Blitz getroffenen Objekts aufhalten, um
eine Verletzung oder einen Sachschaden zu erleiden. Wenn Sie sich z. B. in der Nähe eines
Lichtmastes einer Sportanlage oder von Wasserflächen und Abflüssen auf Golfplätzen
befinden, können Sie von diesen Sekundärblitzen getroffen werden.
Tieline-Codecs können während eines Gewitters auch dann beschädigt werden, wenn sie
ausgeschaltet, jedoch weiter mit dem Netzwerk oder dem Stromnetz verbunden sind.
SCHÄDEN AN EINEM TIELINE-PRODUKT, DIE DURCH BLITZSCHLAG ODER GEWITTER
VERURSACHT WERDEN, SIND VON DER GARANTIE NICHT GEDECKT. Die Verwendung
dieses Produkts unterliegt den SOFTWARE-LIZENZ- und GARANTIE-Bedingungen von
Tieline, die vor der Verwendung dieses Produkts unter www.tieline.com/support eingesehen
werden sollten.
SICHERHEITSHINWEISE:
·Die Gebäudeinstallation muss über ein leicht zugängliches Trenngerät verfügen.
·Aufgrund der Gefahr eines Stromschlags sowie der energetischen, mechanischen und
Brandgefahr dürfen alle Vorgänge, die das Öffnen des Gehäuses oder den Austausch von
Komponenten beinhalten, nur von qualifiziertem Wartungspersonal durchgeführt werden.
·Um die Brand- Stromschlaggefahr zu verringern, trennen Sie das Gerät vom Stromnetz,
bevor Sie die Abdeckung oder die Seitenteile entfernen.
·Dieses Gerät hat nicht nur eine Stromversorgung. Trennen Sie alle Stromversorgungen vor
dem Öffnen, um einen Stromschlag zu vermeiden. Mit dem Trennen einer Stromversorgung
wird nur ein Stromversorgungsmodul getrennt. Um das Gerät vollständig zu isolieren,
trennen Sie alle Stromversorgungen.
WARTUNGSHINWEISE:
·Führen Sie keine anderen als die in der Bedienungsanleitung beschriebenen
Wartungsarbeiten durch, es sei denn, Sie sind entsprechend qualifiziert.
·Alle Arbeiten sind von entsprechend qualifiziertem Personal auszuführen.
·Dieses Gerät hat nicht nur eine Stromversorgung. Trennen Sie vor Wartungsarbeiten alle
Stromkabel, um einen Stromschlag.zu vermeiden.
HOCHSPANNUNGSHINWEISE:
·Jegliche Einstell-, Wartungs- und Reparaturarbeiten an einem unter Spannung stehenden
geöffneten Gerät sind nach Möglichkeit zu vermeiden und dürfen, wenn es unvermeidlich

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ist, nur von einem Fachmann durchgeführt werden, der sich der damit verbundenen Gefahr
bewusst ist.
·Die Kondensatoren im Inneren des Geräts können noch aufgeladen sein, auch wenn das
Gerät von der Stromversorgung getrennt wurde.
ERDUNG:
Vor dem Anschluss dieses Geräts an das Stromnetz müssen, falls erforderlich, die
Schutzerdungsschrauben dieses Geräts mit der Schutzerde der Gebäudeinstallation
verbunden werden.
NETZSPANNUNG:
Bevor Sie dieses Gerät an das Stromnetz anschließen, stellen Sie sicher, dass die
Netzspannung den Spezifikationen des Geräts entspricht. Informationen zur Stromaufnahme
des Geräts finden Sie in den technischen Daten.
ACHTUNG:
HOHER ABLEITSTROM. ERDUNGSANSCHLUSS VOR DEM ANSCHLUSS DER
STROMVERSORGUNG UNBEDINGT ERFORDERLICH.
Wenn der Gesamtableitstrom 3,5 mA überschreitet oder wenn der Ableitstrom der
angeschlossenen Lasten unbekannt ist, schließen Sie die zusätzliche Erdungsklemme an
einen zuverlässigen Erdungsanschluss in Ihrem Gebäude an.
Zusätzlicher Erdungsanschluss
Der Codec verfügt über einen zusätzlichen Erdungsanschluss, um ihn mit einer Erdung zu
verbinden. Der Erdungsanschluss verfügt über ein M4-Gewinde mit M4-Haltemuttern und ist
mit allen Erdungskabeln kompatibel. Entfernen Sie zum Anschluss des Erdungskabels nur
MUTTER 2. Das Erdungskabel muss über eine geeignete Öse verfügen. Achten Sie darauf,
dass beim Aufschrauben von MUTTER 2 MUTTER 1 und MUTTER 2 richtig angezogen
werden, um eine ordnungsgemäße Erdungsverbindung herzustellen.
ACHTUNG: Die Stromschlag- und Brandgefahr verringern
1. Dieses Gerät ist so konzipiert, dass der Schutzleiter des Gleichstromversorgungskreises
und die Erdungseinrichtung verbunden werden können.
2. Geräte, die über den Netzanschluss oder über andere Einrichtungen mit Anschluss an
die Schutzerdung an die Schutzerdung der Gebäudeinstallation – und per Koaxialkabel
an ein Kabelverteilsystem – angeschlossen sind, können unter Umständen eine
Brandgefahr darstellen. Der Anschluss an ein Kabelverteilsystem muss daher über eine
Vorrichtung erfolgen, die unterhalb eines bestimmten Frequenzbereichs für eine
elektrische Isolierung sorgt (Trennwandler, siehe EN 60728-11).
3. Wartungsarbeiten dürfen nur von qualifiziertem Wartungspersonal durchgeführt werden. Im
Inneren des Geräts befinden sich keine Teile, die vom Anwender gewartet werden können.
4. Schließen Sie ein offensichtlich beschädigtes Gerät NICHT an, schalten Sie es nicht ein
und versuchen Sie nicht, es zu betreiben.
5. Stellen Sie sicher, dass die Lüftungsöffnungen des Geräts NICHT VERSPERRT sind.
6. Betreiben Sie das Gerät nicht an einem Ort, an dem die Umgebungstemperatur über 50 °
C (122 °F) oder unter 0 °C (32 °F) liegt.
7. Ziehen Sie beide Netzkabel aus der Steckdose, BEVOR Sie Wartungsarbeiten am Gerät
vornehmen.
Besondere Hinweise für europäische Anwender:
Wählen Sie für den Anschluss in Europa ein international vereinheitlichtes, mit „<HAR>“
gekennzeichnetes 3-adriges Netzkabel mit einem Leiterquerschnitt von mindestens 0,75
mm², einer Nennspannung von 300 V und PVC-Isolierummantelung. Das Kabel muss einen
angespritzten Stecker mit einer Nennbelastbarkeit von 250 V, 3 A haben.

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Verbindungskabel:
Kabel für den Anschluss an die RS232- und Ethernet-Schnittstellen des Geräts müssen UL-
zertifizierte Kabel des Typs DP-1 oder DP-2 sein. (Hinweis: bei einer Nicht-LPS-Schaltung)
Überstromschutz:
Für die Stromversorgung muss die Gebäudeinstallation über ein leicht zugängliches,
handelsübliches Zweigstromkreis-Überstromgerät verfügen, das folgenden Spezifikationen
entspricht:
1. Nennstrom von maximal 20 A in Kanada und den Vereinigten Staaten;
2. Nennstrom von maximal 13 A in Großbritannien und der EU;
3. Nennstrom von maximal 16 A in Australien und anderen Ländern.
SICHERUNGEN:
Stellen Sie sicher, dass nur Sicherungen mit dem erforderlichen Nennstrom und des
angegebenen Typs zum Austausch verwendet werden. Es dürfen keine reparierten
Sicherungen verwendet und keine Sicherungshalter kurzgeschlossen werden. Wenn der
Sicherungsschutz mit einiger Wahrscheinlichkeit beeinträchtigt ist, muss das Gerät außer
Betrieb genommen und gegen unbeabsichtigte Inbetriebnahme gesichert werden.
ACHTUNG: Stromschlaggefahr. Mit dem Trennen einer Stromversorgung wird nur ein
Stromversorgungsmodul getrennt. Um das Gerät vollständig zu isolieren, trennen Sie alle
Stromversorgungen.
HINWEIS ZUM SICHEREN MUSIKHÖREN
ACHTUNG: DAS HÖREN BEI ZU HOHER LAUTSTÄRKE KANN DAS GEHÖR DAUERHAFT
SCHÄDIGEN. VERWENDEN SIE EINE MÖGLICHST GERINGE LAUTSTÄRKE.
Eine übermäßige Belastung durch zu hohe Schallpegel kann Ihr Gehör schädigen und eine
dauerhafte Lärmschwerhörigkeit zur Folge haben. Halten Sie sich an die geltenden Richtlinien
der Gesundheits- und Sicherheitsbehörden zu Expositionsgrenzwerten. Als Faustregel gilt:
Vermeiden Sie es, über längere Zeit Schalldruckpegel ab 85 dBA oder höher zu hören.
Ende der Nutzungsdauer
Tieline erklärt hiermit, dass alle gelieferten Materialien, Komponenten und Produkte die RoHS- und
die WEEE-Richtlinie vollständig einhalten. Dieses Produkt muss gemäß den örtlichen Gesetzen
und Vorschriften entsorgt werden. Da das Produkt eine Batterie enthält, darf es nicht zusammen mit
dem Hausmüll entsorgt werden. Verbrennen Sie es nicht, sondern führen Sie es dem Recycling zu.

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4 How to Use this User Manual
Introduction to the Gateway and Gateway 4 User manual
This user manual documents how to use Tieline's Gateway and Gateway 4 codecs. This user
manual outlines how to configure and monitor connections over IP WANs like the internet and
ISDN. To configure AoIP streaming over AES67 networks, please download the Gateway and
Gateway 4 AoIP User Manual from www.tieline.com.
The Gateway has a different front and rear panel to the Gateway 4. A table outlining the differences
between the different codec models is placed at the head of sections affected by hardware and/or
software differences between the two codec models.
Manual Conventions
Warnings: Instructions that, if ignored, could result in death or serious personal injury
caused by dangerous voltages or incorrect operation of the equipment. These must be
observed for safe operation.
Cautions: Instructions warning against potential hazards, or to detail practices that must
be observed for safe operation and to prevent damage to equipment or personnel.
Important Note: Information you should know to connect and operate your codec
successfully.
Codec Model Note: Informative notes highlighting differences between codec models,
e.g. Gateway 4 versus Gateway.
Typographic Conventions
·Codec software elements are in Arial bold, e.g. Contacts
·Codec hardware elements are in bold Capitals, e.g. KEYPAD
Help Button
Press the (information/help) button when navigating codec menus to display a dialog
suggesting the actions which can be performed from within the current menu.

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5 Glossary of Terms
AES3
Official term for the audio standard referred to often as AES/EBU
AES67
A technical standard for audio over IP and audio over Ethernet (AoE)
interoperability developed by the AES. It is a layer 3 protocol suite facilitating
interoperability between IP-based audio networking systems such as
WheatNet-IP, RAVENNA, Livewire, and Dante.
AES/EBU
Digital audio standard used to carry digital audio signals between devices
CCC
Cloud Codec Controller
CSRF
Cross-Site Request Forgery (CSRF) is an attack that forces a user to execute
unwanted actions on a web application in which they are currently
authenticated.
Destinations
An AoIP Destination in the codec is an AES67 stream received by the codec
from an AES67 LAN.
DNS
The Domain Name System (DNS) is used to assign domain names to IP
addresses over the World-Wide Web
Domain
A group of computers or devices on a network which are administered with
common rules and procedures. Devices sharing a common part of the IP
address are said to be in the same domain
DSCP
The Differentiated Services Code Point or Diffserv Value is a field in an IP
packet header for prioritizing data when traversing IP networks. This is often
used in AES67 streaming.
Failover
Method of switching to an alternative backup Audio Stream if the primary
connection is lost.
GUI
Graphical User Interface
IFB
Interrupted Foldback/Interruptible Foldback: an intercom circuit consisting of a
mix-minus program feed sent to talent, which can be interrupted and replaced
by a producer's or director's intercom microphone
IGMP
A communications protocol used by hosts and adjacent routers on IPv4
networks to establish multicast group memberships to IPv4 routers.
IGMP snooping
The process of listening to IGMP network traffic for delivery of IP multicasts.
Network switches with IGMP snooping maintain a map of which links need which
IP multicast transmission. Multicasts may be filtered to conserve bandwidth on
links.
ISP
Internet Service Providers (ISPs) are companies that offer customers access to
the internet
IP
Internet Protocol; used for sending data across packet-switched networks
IPv4
Internet Protocol version 4 is the most widely deployed version of the protocol
and is widely used on the Internet and on local area networks
IPv6
Internet Protocol version 6 is the most recent revision of the Internet Protocol
and is intended to replace IPv4 eventually.
LAN
Local Area Network; a group of computers and associated devices sharing a
common communications link
Latency
Delay associated with IP networks and caused by algorithmic, transport and
buffering delays
LIO
Logic Input/Output
MIB
A management information base (MIB) is a database used for managing the
entities in a communications network. This term is associated with the Simple
Network Management Protocol (SNMP).
Multicast
Efficient one to many streaming of IP audio using multicast IP addressing.

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Multi-unicast
A multi-unicast program (also known as multiple unicast) can transmit a single
audio stream with common connection settings to a number of different
destinations.
NAT
Network Address Translation is a system for forwarding data packets to different
private IP network addresses that reside behind a single public IP address.
NMOS
Networked Media Open Specifications (NMOS) delivering Discovery and
Registration to ensure that parts of a networked media system can find each
other. NMOS also provides connection management and audio channel
mapping to device I/O channels.
Packet
A formatted unit of data carried over packet-switched networks.
PAT
Port Address Translation is related to NAT; a feature of a network device that
allows IP packets to be routed to specific ports of devices communicating
between public and private IP networks
POTS
Plain old telephone system: copper phone network infrastructure
Primary Leader
Clock
The primary source of synchronization for clock distribution via PTP.
PSTN
Public switched telephone network which is another term for POTS (see
previous)
PSU
Power Supply Unit
PTP
The general class clock distribution protocol standardized in IEEE 1588-2002,
IEEE 1588-2008 and IEEE 802.1AS-2011. PTP syncing requires a leader clock
source (often an installed PTP primary leader clocking device) with clocking
replicated on synced devices.
QoS (Quality of
Service)
Priority given to different users or data flows across managed IP networks. This
generally requires a Service Level Agreement (SLA) with a Telco or ISP to use
over WANs.
RTP
A standardized packet format using UDP/IP networking for sending audio and
video data streams and ensures consistency in the delivery order of voice data
packets.
RTP stream
An RTP stream is a sequence of RTP packets with media data sent at regular
interval. A stream may contain multiple channels. There may be multiple media
streams per RTP session.
Runtime (edits)
Configuration changes which have not yet been saved, e.g. Matrix Editor edits.
SAP
SAP (Session Announcement Protocol) is used to distribute SDP descriptions
to receivers, enabling simplified connection management for multicast
streaming.
SDP
SDP defines the type of audio coding used within an RTP media stream. It
works with a number of other protocols to establishes a device’s location,
determines its availability, negotiates call features and participants and adjusts
session management features
SIP
SIP is a common protocol which works with a myriad of other protocols to
establish connections with other devices to provide interoperability
SIP URI
A SIP URI is a URI used by SIP to identify user agents. SIP URI take the form
sip:<user>@<domain> or sips:<user>@<domain>.
SLA
Service Level Agreements (SLAs) a contractual agreement between an ISP and
a customer defining expected performance levels over a network
SmartStream
PLUS
Tieline implementation of redundant IP streaming.
SNMP
Simple Network Management Protocol: Simple Network Management Protocol:
a protocol used mostly in network management systems to monitor devices for
conditions that warrant administrative attention.

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Sources
An AoIP source in the codec is an AES67 stream sent by the codec to an
AES67 LAN.
SSL
Secure Sockets Layer is a security protocol for establishing encrypted links
between a web server and a browser for online communication
STL
Studio-to-transmitter link for program audio feeds
STS
Studio-to-studio audio link
STUN
The STUN protocol (Simple Traversal of UDP through NATs) assists devices
behind a NAT firewall or router with packet routing. A STUN client generates
STUN requests and a STUN server, attached to the public internet, receives
STUN requests and sends responses.
TCP
TCP protocol ensures reliable in-order delivery of data packets between a
sender and a receiver
TieLink
Traversal Server used to add Tieline codecs to a TieServer Domain and
centralize codec contact list management, by providing self-discovery of
codecs within call-groups, and NAT traversal to simplify connections.
TieServer
Centralized servers providing domain management facilities for Tieline
applications including the TieServer Console, Cloud Codec Controller and
TieLink Traversal Server.
TieServer
Domain
A high-level group, associated with a particular broadcaster/customer, that is
used to securely demarcate their Tieline assets from other
broadcasters/customers. It applies to usage and management of Tieline
codecs and Report-IT users when using Tieline applications including the
TieServer Console, Cloud Codec Controller and TieLink Traversal Server.
TLS
Transport Layer Security is an updated version of SSL.
TTL
Time-to-Live is the setting used in muliticast servers to ensure data packets
have a finite life and don't cause congestion over networks. Each time a packet
passes through a router it reduces by 1 until it reaches zero, at which point a
router will no longer pass the packet.
UDP
User Datagram Protocol: the most commonly used protocol for sending internet
audio and video streams. UDP packets include information which allows them
to travel independently of previous or future packets in a data stream
Unicast
Broadcasting of a single stream of data between two points
VLAN
Virtual Local Area Network: partitioning of a single layer-2 network to create
multiple distinct broadcast domains
WAN
Wide Area Network; a computer network spanning regions and/or countries to
connect separate LANs
WheatNet-IP
Network system using Internet Protocol to enable audio to be intelligently
distributed to devices across scalable networks
This manual suits for next models
1
Table of contents
Other Codec Conference System manuals