Comfort Glow Comfort Glow RFN28TC Quick start guide

VENT-FREE NATURAL GAS
RADIANT FLAM HEATER
OWNER'S OPERATION AND INSTALLATION MANUAL
RFN28TC
14,000 to 28,000 Btu/Hr
with Thermostat "C"
Model Shown with Optional
Mantel featuring
Built-in Base
I WARNING: If the information in this manual is
not followed exactly, a fire or explosion may
result causing property damage, personal in-
jury, or loss of life.
--Do not store or use gasoline or other
flammable vapors and liquids in the vicinity of
this or any other appliance.
-- WHAT TO DO IF YOU SMELL GAS
•Do not try to light any appliance.
•Do not touch any electrical switch; do not use
any phone in your building.
•Immediately call your gas supplier from a
neighbor's phone. Follow the gas supplier's
instructions.
•If you cannot reach your gas supplier, call the
fire department.
mInstallation and service must be performed by a
qualified installer, service agency, or the gas
supplier.
WARNING: Improper installa-
tion, adjustment, alteration,
service, or maintenance can
cause injury or property dam-
age. Refer to this manual for
correct installation and op-
erational procedures. Fore
assistance or additional in-
formation consult a qualified
installer, service agency, or
the gas supplier.
WARNING: This is an
unvented gas-fired heater. It
uses air (oxygen) from the
room in which it is installed.
Provisions for adequate com-
bustion and ventilation must
be provided. Refer to Air for
Combustion and Ventilation,
page 6 of this manual.
This appliance may be Installed in an aftermarket* manufactured (mobile) home, where not prohibited by
state or local codes.
•Aftermarket: Completion of sale, not for purposeof resale, fromthe manufacturer

VENT-FREE NATURAL GAS RADIANT FLAME HEATER
SAFETY
INFORMATION
A, WARNINGS
IMPORTANT: Read this owner's
manual carefully and completely
before trying to assemble, oper-
ate, or service this heater. Im-
proper use of this heater can
cause serious injury ordeath from
burns, fire, explosion, electrical
shock, and carbon monoxide
poisoning.
_k DANGER: Carbon monoxide
poisoning may lead to death!
Carbon Monoxide Poisoning: Early
signs of carbonmonoxide poisoningre-
semble the flu, with headaches, dizziness,
or nausea. Ifyou have these signs, the heater
may not be working properly. Get fresh air
at onee! Have heater serviced. Some people
are more affected by carbon monoxide than
others. These include pregnant women,
people with heart or lung disease or anemia,
those under the influence of alcohol, and
those at high altitudes.
Natural Gas: Natural gas is odorless. An
odor-making agent is added to natural gas.
The odor helps you detect a natural gas leak.
However, the odor added to natural gas can
fade. Natural gas may be present even though
no odor exists.
Make certain you read and understand all
warnings. Keep this manual for reference. It
is your guide to safe and proper operation of
this heater.
_kWARNING: Any changeto this
heater or Its controls can be
dangerous.
2.
3.
4.
5.
This appliance is only for use with the
type of gas indicated on the rating plate.
This appliance is not convertible for use
with other gases.
Use only natural gas. Do not convert
heater to use different fuel type.
If you smell gas
• shut off gas supply
•do not try to light any appliance
•do not touch any electrical switch; do
not use any phone in your building.
• immediately call your gas supplier
from a neighbor's phone. Follow the
gas supplier's instructions
• ifyou cannot reach your gas supplier,
call the fire department
This heater shall not be installed in a
bedroom or bathroom.
Never install the heater
• in a recreational vehicle
• where curtains, furniture, clothing, or
other flammable objects are less than
36 inches from the front, top, or sides
of the heater
• asafireplace insert
• in high traffic areas
• in windy or drafty areas
6. This heater needs fresh, outside air ven-
tilation to run properly. This heater has
an oxygen depletion sensor (ODS) pi-
lot light safety system. The ODS shuts
down the heater if not enough fresh air
is available. See Air for Combustion
and Ventilation, pages 6 through 8.
7. If heater shuts off, do not relight until
you provide fresh, outside air. If heater
keeps shutting off, have it serviced.
8. Do not run heater
• where flammable liquids or vapors
are used or stored.
• under dusty conditions.
9. Never place any objects on the heater.
10. Surface of heater becomes very hot
when running heater. Keep children and
adults away from hot surface to avoid
burns or clothing ignition. Heater will
remain hot for a time after shutdown.
Allow surface to cool before touching.
ll. Carefully supervise young children
when they are in same room with
heater.
12. Make sure screen is in place before run-
ning heater.
13. Before using furniture polish, wax, car-
pet cleaner, or similar products, turn
heater off. If heated, the vapors from
these products may create a white pow-
der residue within burner box or on
adjacent walls or furniture.
14. Do not use heater if any part has been
under water. Immediately call a quali-
fied service technician to inspect the
room heater and to replace any part of
the control system and any gas control
which has been under water.
15.
16.
Turn offand unplug heater and let cool
before servicing. Only a qualified ser-
vice person should service and repair
heater.
Operating heater above elevations of
4,500 feet may cause pilot outage.
_. WARNING: Do not use a I
blower insert, heat exchanger
insert, or other accessory not
approved for use with this heater.
2I035(_

OWNER'S MANUAL
PRODUCT
IDENTIFICATION
Ignitor Button
Heater
Cabinet
Log
Figure 1 - Vent*Free Gas Log Natural Gas Space Heater
LOCAL CODES
Install and use heater with care. Follow all
local codes. In the absence oflocal codes, use
the latest edition of The National Fuel Gas
Code ANS Z223, also known as NFPA 54*.
*Available from:
American National Standards Institute, Inc.
1430 Broadway
New York, NY 10018
National Fire Protection Association, Inc.
Batlerymarch Park
Quincy, MA 02269
Control Knob
/Lightingand
Warning
Plates
Note: Do not
remove lighting
and warning
plates from
heater.
Screen
Front
Panel
UNPACKING
CAUTION: Do not remove the
metal data plates attached to the
heater. The data plates contain
important warranty information.
1. Remove heater from carton.
2. Remove all protective packaging ap-
plied to heater for shipment.
3. Make sure your heater includes two
hardware packets.
4. Check heater for any shipping damage.
If heater is damaged, promptly inform
dealer where you bought heater.
PRODUCT
FEATURES
Operation
This heater is clean burning. It requires no
outside venting. This heater has been tested and
approved to ANS Z21.11.2 standard for
unvented heaters. State and local codes in some
areas prohibit the use of vent-free heaters.
Safety Pilot
This heater has a pilot with an Oxygen
Depletion Sensor Shutoff System (ODS).
The ODS/pilot is arequired feature for vent-
free room heaters. The ODS/pilot shuts off
the heater if there is not enough fresh air.
Piezo Ignition System
This heater has a piezo ignitor. This system
requires no matches, batteries, or other
sources to light heater.
Thermostatic Heat Control
This heater has a thermostat sensing bulb
and a control valve. This results in the great-
est heater comfort. This can also result in
lower gas bills.
_oo.._oe 3

VENT-FREE NATURAL GAS RADIANT FLAME HEATER
ASSEMBLY
ASSEMBLING HEATER
Tools Required:
•Phillips screwdriver
•5116" hex wrench
•Slotted screwdriver
Removing Front Panel Of Heater
1. Remove two screws near bottom cor-
ners of front panel with Phillips screw-
driver.
2. Pull bottom of front panel forward, then
down (see Figure 2).
Figure 2 . Removing Front Panel of Heater
Installing Log
Note: For easier installation, lay heater on
its back.
1. Remove log from inside top of heater.
Discard protective packaging.
2. Attach ignitor cable to piezo ignitor
(see Figure 3).
3. With Phillips screwdriver, remove four
screws holding screen in place. Re-
move screen.
4. Gently slide log between log retaining
brackets on deflector assembly (see Fig-
ure4). The log should fit firmly against
bottom of log retaining brackets.
5. Reattach screen using four screws re-
moved in step 3.
_, WARNING: Always have
burner shield and screen in place
before operating heater. This pre-
vents excessive temperatures on
heater surfaces.
Failure to position the parts in
accordance with these diagrams
or failure to use only parts spe-
cifically approved with this heater
may result in property damage or
personal injury.
Piezo Ignitor
IgnitorCable
Figure 3 -Attaching Ignitor Cable to Plezo
Ignitor
Log
I
I
Front Panel
Truss-
Head
Screw
Brass
Attaching Brass Front Trim to
Front Panel
1. Locate brass front trim in brass trim
package.
2. Slide the head of two truss-head screws
from hardware packet into each end of
brass front trim (see Figure 5).
3. Line up screws with holes in front panel
(see Figure 4). Insert screws in holes.
Attach nuts from inside of front panel.
Tighten with wrench.
Brass Front
Front
Panel
Screw Nut
Figure 5 - Attaching Brass Front Trim to
Front Panel
Heater Cabinet
Log
Retaining
.Brackets
BurnerShield
Screw
Figure 4 -Assembling Heater
41o35_

OWNER'S MANUAL
ASSEMBLY
Continued
Assembling and Attaching
Brass Trim
1. Remove packaging from remaining
three pieces of brass trim.
2. Locate four brass screws, two adjust-
ing plates with set screws, and two
shims in the hardware packet.
3. Align shim under adjusting plate as
shown in Figure 6.
4. Slide one end of adjusting plate/shim
in slot on mitered edge of top brass trim
(see Figure 6).
5. Slide other end of adjusting plate/shim
in slot on mitered edge of side brass
trim (see Figure 6).
6. While firmly holding edges of brass
trim together, tighten both set screws
on the adjusting plate with slotted
screwdriver.
7. Repeat steps I through 6 for other side.
8. Place the assembled trim on front of
heater cabinet. Attach on top and sides
with four brass screws included in hard-
ware package (see Figure 7).
9. Reattach front panel to heater if you are
going to mount the heater to the base.
Do not re,attach front panel at this time
ifyou are going to mount heater to wall.
Side Brass Trim Set Screws
Adjusting
Plate
Shi;
Mitered Edge
Slot
Figure 6 -Assembling Brass Trim
Slot
Screws
Assembled
Brass Trim
Top Brass Trim
Figure 7 - Attaching Brass Trim to Heater
10350S 5

VENT-FREE NATURAL GAS RADIAN'I FLAME HEATER
AIR FOR
COMBUSTION AND
VENTILATION
WARNING: This heater shall
not beinstalled Inaconfined space
or unusually tight construction
unless provisions are provided
for adequate combustion and ven-
tilation air. Read the following in-
structions to insure proper fresh
air for this and other fuel-burning
appliances in your home.
Today's homes are built more energy effi-
cient than ever. New materials, increased
insulation, and new construction methods
helpreduce heat loss inhomes. Home owners
weather strip and caulk around windows and
doors to keep the cold air out and the warm air
in. During heating months, home owners
want their homes as airtight as possible.
While it is good to make your home energy
efficient, your home needs to breathe. Fresh
air must enter your home. All fuel-burning
appliances need fresh air for proper com-
bustion and ventilation.
PROVIDING ADEQUATE
VENTILATION
The following are excerpts from National
Fuel Gas Code. NFPA 54/ANS Z223.1, Sec-
tion 5.3, Air for Combustion and Ventila-
tion.
All spaces in homes fall into one of the three
following ventilation classifications:
1. Unusually Tight Construction
2. Unconfined Space
3. Confined Space
The information on pages 6 through 8 will
help you classify your space and provide
adequate ventilation.
Unusually Tight Construction
The air that leaks around doors and win-
dows may provide enough fresh air for
combustion and ventilation. However, in
buildings of unusually tight construction,
you must provide additional fresh air.
Unusually tight construction is de-
fined as construction where:
a°
Exhaust fans, fireplaces, clothes dryers, and
fuel burning appliances draw air from the
house to operate. You must provide ad-
equate fresh air for these appliances. This b.
will insure proper venting of vented fuel-
burning appliances. g.
walls and ceilings exposed to the
outside atmosphere have a con-
tinuous water vapor retarder with
a rating of one perm (6x10 "11kg
per pa-sec-m =)or less with open-
ings gasketed or sealed and
weather stripping has been
added on openable windows and
doors and
caulking or sealants are applied
to areas such as joints around
window and door frames, be-
tween sole plates and floors, be-
tween wall-ceiling joints, be-
tween wall panels, at penetra-
tions for plumbing, electrical, and
gas lines, and at other openings.
If your home meets all of the three
criteria above, you must provide ad-
ditional fresh air° See Ventilation Air
From Outdoors, page 8.
If your home does not meet all of the
three criteria above, proceed to Deter-
mining Fresh-Air Flow for Heater
Location, page 7.
Confined and Unconfined Space
The National Fuel Gas Code (ANS Z223. l,
1992 Section 5.3) defines a confined space
as a space whose volume is less than 50
cubic feet per 1,000 Btu per hour (4.8 m3per
kw) of the aggregate input rating of all
appliances installed in that space and an
unconfining space as a space whose volume
is not less than 50 cubic feet per 1,000 Btu
per hour (4.8 m3per kw) of the aggregate
input rating of all appliances installed in that
space. Rooms communicating directly with
the space in which the appliances are in-
stalled*, through openings not furnished
with doors, are considered a part of the
unconfined space.
This heater shall not be installed in a con-
fined space or unusually tight construction
unless provisions are provided for adequate
combustion and ventilation air.
*Adjoining rooms are communicating only
ifthere are doorless passageways or ventila-
tion grills between them.
6 f_

OWNER'S MANUAL
AIR FOR
COMBUSTION AND
VENTILATION
Continued
DETERMINING FRESH-AIR FLOW FOR HEATER LOCATION
Determining if You Have a Confined or Unconfined Space
Use this worksheet to determine if you have a confined or unconfined space.
Space: Includes the room in which you will install heater plus any adjoining rooms with doorless passageways or ventilation grills between
the rooms.
1. Determine the volume of the space (length x width x height).
Length x Width x Height = cu. ft. (volume of space)
Example: Space size 20 ft. (length) x 16 ft. (width) x 8 ft. (ceiling height) = 2560 cu. ft. (volume of space)
If additional ventilation to adjoining room is supplied with grills or openings, add the volume of these rooms to the total volume of
the space.
2. Divide the space volume by 50 cubic feet to determine the maximum Btu/Hr the space can support.
(volume of space) ÷ 50 cu. ft. = (Maximum Btu/Hr the space can support)
Example: 2560 cu. ft. (volume of space) ÷ 50 cu. ft. =51.2 or 51,200 (maximum Btu/Hr the space can support)
3. Add the Btu/Hr of all fuel burning appliances in the space.
Vent-free heater Btu/Hr
Gas water heater* Btu/Hr
Gas furnace Btu/FIr Example: Gas water heater 30,000 Btu/Hr
Vented gas heater Btu/Hr Vent-free heater + 28,000 Btu/Hr
Gas fireplace logs Btu/Hr Total = 58,000 Btu/Hr
Other gas appliances* + Btu/Hr
Total =Btu/Hr
* Do not include direct-vent gas appliances. Direct-vent draws combustion air from the outdoors and vents to the outdoors.
4. Compare the maximum Btu/Hr the space can support with the actual amount of Btu/Hr used.
Btu/Hr (maximum the space can support)
Btu/Hr (actual amount of Btu/l-lr used)
Example: 51,200 Btu/Hr (maximum the space can support)
58,000 Btu/Hr (actual amount of Btu/Hr used)
The space in the above example is a confined space because the actual Btu/Hr used is more than the maximum Btu/Hr the space can support.
You must provide additional fresh air. Your options are as follows:
A. Rework worksheet, adding the space of an adjoining room. If the extra space provides an unconfined space, remove door to adjoin-
ing room or add ventilation grills between rooms. See Ventilation Air From Inside Building, page 8.
B. Vent room directly to the outdoors. See Ventilation Air From Outdoors, page 8.
C. Install a lower Btu/Hr heater, if lower Btu/Hr size makes room unconfined.
If the actual Btu/Hr used is less than the maximum Btu/I-lr the space can support, the space is an unconfined space. You will need no
additional fresh air ventilation.
WARNING: Ifthe area In which the heater may beoperated Is smaller than that defined as an unconfined space
or If the building is of unusually tight construction, provide adequate combustion and ventilation air by one of
the methods described in the National Fuel Gas Code, ANS Z223.1, 1992, Section 5.3, or applicable local codes.
Continued
103508 7

VENT-FREE NATURAL GAS RADIANT FLAME HEATER
AIR FOR
COMBUSTION AND
VENTILATION
Continued
VENTILATION AIR
Ventilation Air From Inside
Building
This fresh air would come from an adjoining
unconfined space. When ventilating to an
adjoining unconfined space, you must pro-
vide two permanent openings: one within
12" of the ceiling and one within 12" of the
floor on the wall connecting the two spaces
(see options 1 and 2, Figure 8). You can also
remove door into adjoining room (see op-
tion 3, Figure 8). Follow the National Fuel
Gas Code NFPA 54/ANS Z223.1, Section
5.3, Air for Combustion and Ventilation for
required size of ventilation grills or ducts.
WARNING: Rework work-
sheet, adding the space of the
adjoining unconfined space, The
combined spaces must have
enough fresh air to supply all
appliances in both spaces.
Ventilation
Grills
into Adjoining
Room,
Option 1
Ventilation Grills
Into Adjoining Room,
Option 2
Figure 8 -Ventilation Air from Inside Building
Ventilation Air From Outdoors
Provide extra fresh air by using ventilation
grills or ducts. You must provide two per-
manent openings: one within 12" of the
ceiling and one within 12" of the floor.
Connect these items directly to the outdoors
or spaces open to the outdoors.
IMPORTANT: Do not provide openings for
inlet or outlet air into attic if attic has a
thermostat-controlled power vent. Heated air
entering the attic will activate the power vent.
Outlet
Air
Inlet
Air
Inlet Air Ventilated
Crawl Space
Figure 9 -Ventilation Air from Outdoors
To Attic
To
Crawl
Space
81035t_

OWNER'S MANUAL
INSTALLATION
NOTICE: This heater is intended
for use as supplemental heat. Use
this heater along with your pri-
mary heating system. Do not In-
stall this heater as your primary
heat source. If you have a central
heating system, you may run
system's circulating blower while
using heater. This will help circu-
late the heat throughout the
house. In the event of a power
outage, you can use this heater
as your primary heat source.
NOTICE: A qualified service per-
son must install heater. Follow
all local codes.
CHECK GAS TYPE
Use only natural gas. If your gas supply is
not natural gas, do not install heater. Call
dealer where you bought heater for proper
type heater.
INSTALLATION ITEMS
Before in,tailing heater, make sure youhave
the items listed below.
piping (check local codes)
sealant (resistant to propane/LP gas)
manual shutoff valve *
ground joint union
test gauge connection *
sediment trap
tee joint
pipe wrench
• An A.G.A. design-certified manual shutoff
valve with 1/8" NPT tap is an acceptable
alternative to test gauge connection. Pur-
chase the optional A.G.A. design-certified
manual shutoff valve from your dealer. See
Accessories, pages 24 and 25.
LOCATING HEATER
WARNING: Maintain the mini-
mum clearances shown in Figure
10. If you can, provide greater
clearances from floor, ceiling, and
joining wall.
You can locate heater on floor. The optional
hearthbase is needed. You can also install
the optional decorative mantel on the heater
(some mantels require hearth base).
IMPORTANT" Only use optional mantel
and hearth base specified in this manual.
Purchase the optional mantel and hearth
base from your dealer. See Accessories,
pages 24 and 25.
The heater may also be mounted on a wall.
You cannot use optional mantel if mounting
heater on a wall.
WARNING: Never install the
heater
• in a bedroom or bathroom
•in a recreational vehicle
•where curtains, furniture,
clothing, or other flammable
objects are less than 36 inches
from the front, top, or sides of
the heater
•as a fireplace Insert
•in high traffic areas
•in windy or drafty areas
_1= CAUTION: This heater cre-
ates warm air currents. These
currents move heat to wall sur-
faces next to heater. Installing
heater next to vinyl or cloth wall
coverings or operating heater
where impurities (such as to-
bacco smoke, aromatic candles,
cleaning fluids, oil or kerosene
lamps, etc.) in the air exist, may
discolor walls.
IMPORTANT: Vent-free heaters add mois-
ture to the air. Although this is beneficial,
installing heater in rooms without enough
ventilation air may cause mildew to form
from too much moisture. See Air for Com-
bustion and Ventilation, pages 6 through 8.
_, CAUTION: If you install the
heater in a home garage
•heater pilot and burner must
be at least 18 inches above
floor.
•locate heater where moving ve-
hicle will not hit it.
Forconvenience andefficiency, install heater
•where there is easy access for operation,
inspection, and service.
•in coldest part of room.
An optional fan kit is available from your
dealer. See Accessories, pages 24 and 25. If
planning to use fan, locate heater near an
electrical outlet.
CEIUNG
,36"
Minimum
Right
Side
S"
---L
FLOOR Minimum to Top
Sudace of Carpeting,
Tile orOther
Combustible Material
Figure 10 -Mounting Clearances As
Viewed From Front of Heater
Continued
_a35o0 9

VENT-FREE NATURAL GAS RADIANT FLAME HEATER
iNSTALLATiON
Continued
THERMOSTAT SENSING
BULB
The thermostat sensing bulb has been placed
inside the heater for protection during ship-
ping.
Locating Thermostat Sensing
Bulb
1. Remove front panel of heater (see Fig-
ure 2, page 4).
2. Locate thermostat sensing bulb just
under burner assembly.
IMPORTANT." Attach thermostat sensing
bulb to back of heater for proper operation.
Attaching Thermostat Sensing
Bulb
1. Remove thermostat sensing bulb from
holders inside heater. Route through
slot opening in bottom of heater.
2. Place clamp on thermostat sensing bulb
as shown in Figure 11. Clamp is pro-
vided in hardware package.
3. Snap clamp into upper mounting hole
as shown in Figure I 1. Mounting hole
is located on lower left edge on back
of heater. Make sure the thermostat
sensing bulb is pointing up.
Thermostat
Bulb
Clamp
Figure 11-Attachlng Thermostat Sensing
Bulb
INSTALLATION OPTIONS
There are three options for mounting this
heater.
A. Mounting heater to wall
B. Mounting heater to optional hearth base
C. Mounting heater with optional hearth
base to optional mantel
A. MOUNTING HEATER TO
WALL
Mounting Bracket
The mounting bracket is located on back
panel of heater. It has been taped there for
shipping. Remove mounting bracket from
back panel.
Mounting
Bracket
Figure 12 -Mounting Bracket Location
Methods For Attaching
Mounting Bracket To Wall
Only use last hole on each end of mounting
bracket to attach bracket to wall. These two
holes are 16inches apart from their centers.
Attach mounting bracket to wall in one of
two ways.
1. Attaching to wall stud
2. Attaching to wallancbor
Attaching To Wall Stud This method
provides the strongest hold. Insertmounting
screws through mounting bracket and into
wall studs.
Attaching To Wall Anchor This method
allows you to attach mounting bracket to
hollowwails(wall areasbetweenstuds)or
tosolidwalls(concreteor masonry).
Decide which method better suitsyour needs.
Either method will provide a secure hold for
the mounting bracket.
Marking Screw Locations
1. Tape mounting bracket to wall where
heater will be located. Make sure
mounting bracket is level.
_WARNING: Maintain minimum
clearances shown In Figure 13. If
you can, provide greater clear-
ances from floor and joining wall.
2. Mark screw locations on wall (see Fig-
ure 13).
Note: Only mark last hole on each end
of mounting bracket. Insert mounting
screws through these holes only.
3. Remove tape and mounting bracket
from wall.
\/I
Only Insert Mounting 20 3/4"
Screws Through Last Min.
Hole On Each End
Figure 13. Mounting Bracket Clearances
Attaching Mounting Bracket To
Wall
Note: Wall anchors, mounting screws, and
spacers are in hardware package. The hard-
ware package is provided with heater.
Attaching To Wall Stud Method
For attaching mounting bracket to wall studs
1. Drill holes at marked locations using
9/64" drill bit.
2. Place mounting bracket onto wall. Line
up last hole on each end of bracket with
holes drilled in wall.
3. Insert mounting screws through bracket
and into wall studs.
4. Tighten screws until mounting bracket
is firmly fastened to wall studs.
10 t03.,_a