Comfort Zone CZ 1500-Wood User manual

e^"/A*,i+a electron ics, I nc
ComfortZone"
Owner's Manual
7/*r"*".a;o o^fu*u/ /,.."7L^€ +y4""^* /"" a, F.tzee*r,
L" trLT arry,i.tor-weo,/
Save these
Instructions
Includes:
Application Cuidelines
User lnformation & Cuidelines
Operating Instructions
Warranty & Servicing

Page I
ComfortZone* CZ 1500-Wood
Wood Options:
Tuscan Walnut (shown)
Cherry
Oak
ComfortZone" CZ 1000-Woocl
ComfortZonerM C21000-P
Customer,/Warranty Service: [phone]
Table of Contents
ComfortZone" Saves you money
Comfort Levels & Therapeutic Benefits
Energy Saving Benefits
ComfortZone" Heater Features & Functions
Use Restrictions
Unpacking & Heater Care
Suggestions for Best Performance
Operating Instructions at a Glance
Maintenance lnstructions
Detailed Operating lnstructions
Turning Power On & Off
Setting the Temperature
Setting the Timer
Switching Between Fahrenheit & Celsius
Frequently Asked Questions
Troubleshooting Your ComfortZone"
ComfortZone" H eater Specifications-CZt 5oo-W
ComfortZone" H eater Specifications-CZt 5oo-P
ComfortZone" H eater Specifications-CZt ooo-W
ComfortZone" Heater Specifications-CZtooo-P
Diagram of ComfortZone" Heater with Scroll Fan
Diagram of ComfortZonerM Heater with DC Fan
Warranty & Service lnformation
Page 2
3-4
5
6
7
8
9
10
11
12
13
13
14
14
15
t6
17
r8
19
20
21
22
23-24
ComfortZone" CZ1500-P
02008 EarthWise Electronics, Inc

Page 3
Congratulations on Your Purchase!
Congratulations on purchasing y our
ComfortZone" Therapeutic Quartz lnfrared Heater!
One of the best things about using your new
ComfortZone" Therapeutic Quartz Infrared
Heater is the money you will save on gas and
electric bills.
Utility field tests show that the ComfortZone" Quartz Infrared
Heaters use an average of j5% Iess energy than conventional
electric furnace/baseboard systems. And with current fuel prices,
the ComfortZone'* will save you even more money than if you
were using heating oil or gas heat.
That means drastic reductions in your heating bills-up to 5o%,
depending on the type of heating system you have currently
installed.
The ComfortZone" is a giant of unparalleled efficiency. The far-
Infrared heating technology utilized in the heater warms the
objects in the room, as well as the walls and floor. lt evenly heats
everything in the room, from top to bottom. The heat in the
room will never hover uselessly near the ceiling again!
In addition to helping you keep money in your pocket, the
ComfortZone" goes a step beyond to also enhance yor.rr hc.rltlr
and the quality of comfort you experience in the heated roonr
Customer,/Warranty Service: [phone]
Page 4
The far-infrared quartz heating system will not burn, dry out, or
otherwise pollute the air with impurities. This protects the natural
humidity level and produces a soft ion-balanced heat. Us;ng soft
infrared heat is the better, comfortable and more healthy way to
heat a room.
There are many therapeutic benefits that can be attributed to
infrared heat. lts use as an integral part of many medical
therapies is well documented as well. Now you can enjcy the
benefits of therapeutic infrared heat with a ComfortZone'*
portable infrared heater.
Please read the operating instructions carefully for safe and
optimum enjoyment of your ComfortZone Therapeutic Quartz
lnfrared Heater.
Thank you for your purchase!
,i'l'a electron ics, I nc
02008 EarthWise Electronics. Inc

Page 5
Whv Use a ComfofiZone" Infrared Heater
What ls Infrared Heat & How does it work?
Infrared heat, by virtue of its shorter wave length, is able to penetrate solid obiects
faster than radiant heat. The advantages of infrared heat have been utilized for
years as a therapeutic treatment for cardiovascular and general circulation
oroblems.
Comfort Levels & Therapeutic Benefits of Infrared Heat
ComfortZone-' heats the room evenly from floor to ceiling. Homes and Offices with
high ceilings are not affected by the difference in heat displacement between the
floor and ceiling. In other words, the temperature on the floor and the ceiling
remains the same without any supplemental fan circulation to keep the
temperature balanced throughout the room.
The comfort levets achieved when using infrared heat are superior to those of
radiant heating systems. Infrared heat warms the body faster so the energy that
flows into the body is greater than when being absorbed from conventional radiant
heatingsources. Roomtemperaturesof68'Fwithinfraredfeel likeTz"Fsoyoucan
set the thermostat back 4-5 degrees and experience the same comfort levels
utilizing less energy to keep you warm and cozy.
ComfortZone-' infrared heating systems are the ultimate in green technology
engineering - exceptionally economical & extremely quiet, they produce
comfortable, healthy, therapeutic infrared heat. ComfortZone" infrared heating
systems also sterilize the air that is processed through them making them a sanitary
source of heat for those suffering from respiratory conditions.
Problems with HVAC systems: With the intent of economizing and saving on
building costs, most contractors will combine the heat & air conditioning ducts into
one distribution system. This makes the cross-contamination issue though the air
conditioning ducts a potential health problem, especially for those with respiratory
sensitivities and allergies, including asthma.
Producing infrared heat requires localized generation of the infrared wave in order
to optimize the efficiency and savings produced using a portable infrared heating
source. This design advantage eliminates the need for ductwork to distribute the
heat through the various rooms of a home or office. Eliminating the rluctwork also
eliminates the bacteria, dust pollen and mold that accumulates in a conventional air
conditioning and heat duct system.
Infrared heat waves are transferred more quickly throughout the room due to their
shorter wave length. The results are impressive because it requires less encrgy to
heat the room evenly with infrared heat than with radiant heating sourccs. This
Customer/Warranty Service: (866) 446 -2864
Page 6
makes infrared heat the most cost-efficient solution for a supplemental heating
source or for heating your whole home'
lf you really want to save on energy costs, the cost of heating with ComfortZone"
infrared heat is going to be spectacular. t)sually a 50% sdvings over conventional heat
sources is achieved, even with other electrically generated heating systems. As
much as 65% savings is achieved if replacing heating oil or other fossil fuel heating
sysrems.
Quiet Operation
comfortZone.' infrared heating systems oPerate virtually silently, depending upon
the model. They are quieter than forced air systems and they do not have the
typical cracking and popping sounds heard when heating with baseboard heaters.
ComfortZone fans are rated at 38 dB compared to the typical 65 dB for other
comparable portable heaters.
Accurate Temperature Regulation
ComfortZone-' portable heaters utilize state of the art electronics and internal
electronic thermostats for pin-point one degree accuracy. That means more
accurate control of comfort level settings and a warm comfortable environment for
you and your family.
Cost-Effective
Components in the ComfortZone" portable heaters are designed to last 3 times
longer than in conventional heating systems. comfortZone" warranty coverage
and service procedures are simple to follow and they can be serviced usually in 5
minutes or less should repair be required.
Stylish & Functional
ComfortZone" infrared heaters are stylish and functional with a modern but stylish
contemporary design making them an attractive addition to any room. There are
several different colors to choose from to match the ddcor of your home or office.
Patented Proprietary TechnologY
ComfortZone-' infrared heaters contain a proprietary high-efficiency infrared heat
exchanger which produces more infrared heat per kilowatt than conventional
ceramic or carbon plates. Patent pending coverage of more than 3o distinct
features in the ComfortZone'M infrared heater are what makes the ComfortZone"
technology a truly unique energy efficient heat source for your home or office.
Quality Assurance
ComfortZone'n' infrared heating systems come with C-TUV-US certifications with
equivalent approvals both in UL and CSA classifications. ComfortZone-' Infrared
heaters are manufactured in Taiwan and Vietnam by Well Electronics, a certified
lSO9000 manufacturer, who has been producing quality electronic appliances for
over 15 vears.
02008 EarthWise Electronics, Inc

Page 7
Comfo rtZone" Heater Features & Functions
xLED Display
( remp/ ttmerj
*Control Panel
Front Crill
( Exhaust)
Handle
Caster Wheels
UP
TEMPERATURE
TIME
POWER
Electrostatic Filter (lntake) Cord Wrap
ENTER
DOWN
Page 8
IMPROPER USE OFTHIS HEATER COULD RESULT IN RISK
OF FIRE, ELECTRIC SHOCK, OR INjURY TO PERSONS
ANY REqUIRED SERVICE OTHER THAN FILTER
MAINTENANCE SHOULD ONLY BE PERFORMED BYAN
AUTHORIZED SERVICE REPRESENTATIVE
CAUTION: RISK OF ELECTRICAL SHOCK
DO NOT OPEN
NO USER SERVICEABLE PARTS INSIDE
READ ALL INSTRUCTIONS BEFORE USING THE HEATER
. DO NOT plug heater into any other cord connected device such as power strip, surge protector,
multiple outlet adapter, grounding adapter, outlet-type air fresheners or extension cords. Plug
into a l-prong i2oV r5 amp or higher grounded circuit receptacle only.
. DO NOTplugthe heaterinto a loosefittingorbroken receptacle.
. DO NOT alter the heater's design, or you will void the warranty.
. DO NOT block the front or rear of the heater.
. DO NOTplace anythingdirectly infrontof the heater.
. DO NOT cover the unit as this may block airflow and cause the heater to malfunction.
. DO NOT use the heater outdoors or for heating construction sites.
. This heater is not intended for use in bathrooms, Iaundry areas and similar indoor locations. Never
locate heater where it may fall into a bathtub or other water container.
. DO NOT force the filter to dry using any alternative methods when performing filter maintenance;
doing so could damage the filter.
. DO NOT run cord under carpeting.
. DO NOT cover cord with throw rugs, runners, or similar coverings. Arrange cord away from traffic
area and where it will not be triooed over.
. DO NOT insert or allow foreign objects to enter any ventilation or exhaust opening as this may
cause an electric shock or fire, or damage the heater.
. Heater has hot and arcing or sparl<ing parts inside. DO NOT use it in areas where gasoline, paint, or
flammable liquids are used or stored.
. Heater is hot when in use. To avoid burns, do not let bare skin touch hot surfaces. lf provided, use
handled when moving this heater.
. DO NOT operate any heater with a damaged cord or plug or after the heater malfunctions, has
been dropped or damaged in any manner. Return heater to authorized service facility for
examination, electrical or mechanical adjustment, or repair.
. To disconnect heater, turn controls to off, then remove piug from outlet.
. Connect to properly grounded outlets only.
. fo prcvent a possible fire, do not blocl< air intakes or exhaust in any manner. Do not use on soft
surl,ri r.s, lil<e I bed, where openings nray become blocked.
. Use tlris ltc., er only as described in this manual. Any other use not recommended by the
manufacturer rray cause fire, electrical shocl<, or injury to persons.
. Avoid the use oF an extension cord because the extension cord may overheat and cause a risk of
f ire.
. This heater is for use on tuo volts. The adapter should not be used if a three-slot grounded
receptacle is available.
. Heater must not be located immediately below a socket-outlet.
. DO NOT use this heater in or around a bath, a shower, or a swimming pool.
SAVE TH E5E INSTRUCTIONS
Front of Heater Back of Heater
Remote
Customer/Warranty Service: (866\ 446-2864 02008 EarthWise Electronics, Inc

Page 9
FIRST, inspect the package for any obvious damage.
Unpack the heater: cut open taped box edges, fold back box flaps. Cently
turn entire box upside down; lift box from protective packaging.
Remove the protective packaging materials and turn upright; find a level
and unobstructed location to place the unpackaged heater. (NOfE: We
recommend keeping the packaging f or off -season storlge and any
transportation in the unlikely event that servicing is required.)
Plug the power cord directly into an unused, grounded 115 volt, 15 amp or
higher circuit receptacle.
Press the POWER button, located on the control panel. The heater's
temperature setting will show 72" F on the display. (NOTE: To switch
between Celsius and Fahrenheit, press the DOWN & ENTER buttons
srmultaneously and hold for about j seconds. The display will convert
automaticallv.\
Page l0
To assure maximum performance of your ComfortZone" heater, please
review the following recommendations:
. Do not locate the heater in an area with a high a high air exchange rate in
and out of the room. Heat produced should be contained in the room.
. Try placing the heater near a warmer inside wall and direct the output
toward a cooler outside wall. The cooler outside wall will tend to draw the
generated heat towards it, which will allow for more efficient heating.
. Placing the heater next to a cold air return will draw the heat away from the
area to be heated. Try closing or covering the cold air return. This will allow
for more efficient heating. Experiment with the placement of the heater to
see what works best for you.
. To ensure maximum efficiency, a jo% minimum relative humidity should be
maintained in the heated environment. This is usually not a concern.
. The heater is designed to operate for maximum efficiency in the 68-74
degree range. Due to the soft heat concept, as explained earlier,
temperatures at 68 degrees F feel as though it were 7z degrees F. This is due
to the heat mixing with humidity evenly for head-to-toe comfort.
. When the heater is placed in an isolated area, i.e. basement or recreation
area, any existing HVAC heating system vents should be closed in that area,
if possible. This allows the heater to maintain the isolated area more
efficiently.
. lf placing the heater a few feet above the floor, such as in rooms with large
areas of bare concrete, make sure the heater is secure and won't fall. This
will allow for more efficient heating since concrete acts as a heat sink and
will tend to draw the heat in its direction. Optimally, concrete floors should
be covered to provide some insulation factor from the concrete.
. Set your central heating system to a lower temperature. Place the heater in
the area you spend the most of your time. Now set the heater to your
comfort level. There is no point in heating multiple rooms to 68+ degrees F
when not in use.
. When heating larger areas, place the heater in a central location.
. lf the heater is used in an extremely dirty or dusty area, the filter must be
cleaned more frequently to maintain heater performance.
Unpacking Your New ComfortZone"' Heater Suggestions for Best Performance
1.
)
4.
5.
Heater Care & Storage
General Maintenance and Cabinet Care
Clean the filter often to provide for maximum performance. When necessary,
wipe the cabinet clean with a soft damp cloth and/or furniture polish.
Heater Storage
When the heater is not being used for an extended period of time, observe the
following steps to preserve the life and performance of the unit:
. Unpfug heater (Do not unplug heater while heater is running. Please see
Operating lnstructions -TurningPower Off.) - this will also help you conserve
energy in your home or office.
. Cently wrap the power cord into the cord storage compartment in the back
of your heater. This will help prevent undue wear and tear on the cord.
. Cover the heater to prevent dust from accumulating on or in heater.
. Store heater in a dry, low dust environment.
NOTE: Before resuming use of heater, ensure the filter and front grill are clean
and clear of all dust and dirt. Also, observe the entire length of the power cord
to ensure no damage has compromised the integrity of the cord.
Customer./Warranty Service: [phone] 02008 EarthWise Electronics, Inc

Page I I
Operating Instructions at a Glance:
Turning Power On
Press the POWER button on the left side of the Control Panel. The heater's
quartz heating elements will light up inside the heater. After a few minutes,
once the air within the heater is warm, the heater fan (some models have z)
will begin to operate.
Turning Power Off
Press the POWER button located on the left side of the Control Panel. The
sound of the heater fan will continue until the freat has been completely
vented, thus protecting the unit and preventing waste by cycling the
remaining heat into the room. (NOIE; DO NOT unplug the heater until the sound
of the fan has stopped. Doing so mqy cause damage to the unit.)
Setting the Temperature
This f eature allows you to set the temperature your heater will maintain.
t. Press the temperature (TEMP) button on the Control Panel; the SET TEMP
indicator will illuminate and the temperature display will flash.
z. Use the UP and DOWN buttons to select the temperature and press enter.
3. The SET TEM P light will turn off, and the temperature is now set.
Setting the Timer
This feature allows you to set a future time for the heater to turn itself on. For
example, if you set the time f or t hour, the heater will turn on in t hour.
t. Turn the power off (heater must be powered off to use the timer feature).
z. Press the TIME button on the Control Panel-the two zeros to the right will
flash (:oo), indicating o minutes have been set, and the DELAY START
indicator will illuminate.
3. Press the UP or DOWN button to select desired number of minutes (up to 59
minutes) that you would like the heater to wait to turn itself on.
4.Press the ENTER button-the two zero buttons to the Ieft will flash (oo:),
indicating o hours have been set.
5. Press the UP or DOWN button to the desired
hours), and then press the ENTER button.
6.DELAY START indicator will flash until the unit
period of time you have set.
number of hours (up to 24
comes on after waiting the
7. To cancel the timer, press the power button and the timer will stop.
Switching Between Fahrenheit & Celsius
Press the DOWN & ENTER buttons simultaneously and hold for about 3
seconds. The display will update automatically.
Customer,/Warranty Service: [phone]
Page 12
Maintenance Instructions
The onty matntenance that is required for the heater is the periodic cleaning of
the heater's electrostatic filter (located at the back of the unit). This cleaning
should be performed at least once a month, or as dust becomes visible on the
filter, to ensure efficient operation of the heater'
Cleaning the Electrostatic Filter
1. Power the heater off by pressing the POWER button, located on the left side
of the Control Panel. (NoTE: The sound of the heater's fans will continue
until the heat has been completely vented, thus protecting the unit and
preventing waste by cycling the remaining heat into the room. (NOTET DO
NOT unplug the heater until the sound of the fan has stopped. Doing so may
cause damqge to the unit.)
z. When the heater's fans have stopped (the heater will become completely
silent), unplug the heater .
3. Release the electrostatic filter by pushing the filter up from below (Figure l).
4. Remove the electrostatic filter by pulling the filter down and out (Figure z).
5. Clean the filter by vacuuming the filter until clear.
6.Replace the filter by sliding the top upwards into the spring-loaded slot on
the back of the heater, then gently press the bottom of the filter into place.
Figure 2
Figure 1
02008 EarthWise Electronics, Inc

Page l3
D etailed Op er atrng Instructions
Turning Power On
1. Press the PoWER button on the left side of the control panel. The heater's
quartz heating elements will light up inside the heater.
2. After a few minutes, once the air within the heater is warm, the heater fan
(some models have z) will begin to operate.
Turning Power Off
r. Press the POWER button located on the left side of the Control panel.
2. The sound of the heater fan will continue until the heat has been
completely vented, thus protecting the unit and preventing waste by
cycling the remaining heat into the room. (NOTE; DO NOT unplugtheheater
until the sound of the fan has stopped. Doing so may cause damage to the
unit.)
Setting the Temperature
This f eature allows you to set the temperature your heater will maintain.
1. Press the temperature (TEMP) button on the Control panel; the SET TEMp
indicator will illuminate and the temperature display will flash.
z. Use the UP and DOWN buttons to select the temperature and press enter.
3. The SET f EMP light will turn off, and the temperature is now set.
Page 14
D etaile d Op er atrng Instructions
Setting the Timer
This feature allows you to set a future time for the heater to turn itself on. For
example, if you set the time f or t hour, the heater will turn on in t hour.
t. Turn the power off (heater must be powered off to use the timer feature).
z. Press the TIME button on the control Panel-the two zeros to the right will
flash (:oo), indicating o minutes have been set, and the DELAy START
indicator will illuminate.
3. Press the UP or DOWN button to select desired number of minutes (up to 59
minutes) that you would like the heater to wait to turn itself on.
4. Press the ENTER button-the two zero buttons to the left will flash (oo:),
indicating o hours have been set.
5.Press the UP or DOWN button to the desired number of hours (up to z4
hours), and then press the ENTER button.
6.DELAY srART indicator will flash until the unit comes on after waiting the
period of time you have set.
7. To cancel the timer, press the power button and the timer will stop.
Switching Between Fahrenheit & Celsius
Press the DOWN & ENTER buttons simultaneously and hold for about 3
seconds. The display will update automatically.
Customer,/Warranty Service: [phone] 02008 EarthWise Electronics. Inc

lI
Page 15
Frequently Asked Questions
Q.Why is my heater still running after I have turned it off?
A. You will hear the heater fan running after you have turned the power off-this is
to allow the heater to cool down, protecting the unit's components from
overheating. Please take care to not unplug the heater while is in operation and
while it is running the cool-down cycle.
Q. Can I use the heater to heat multiple rooms at the same time?
A. The heating capability will depend on your floor plan, the insulation factor and
the room size. Ceiling fans will help move heat around in rooms with many large
windows but normally this is not necessary. Placing the heater in a central location
will also helo move heat between rooms.
q. Will my heater work in damp or moist areas?
A. Using the heater in a damp or moist area such as a bathroom, pool room' or
sauna room is effective but not recommended for the heater unless in constant
use. Although the heater is designed to work effectively with natural humidity, we
suggest you keep the heater away from areas that accumulate moisture.
q. Will my heater work in areas without insulation?
A. The heater will work in garages, basements and unfinished rooms. However,
please bear in mind that the effectiveness of your heater depends on how well the
area is sealed and insulated. As with any heater, the better the walls, floor and
ceiling are sealed and insulated, the more heat is absorbed into the objects in the
room.
Q.Why is my heater's display showing only a line of dots?
A. The heater goes to a screen sover mode to minutes after you finish setting it.
Your heater will activate the heat cycle automatically when the temperature of the
room falls below the temperature you set. The heater will also pop out of screen
sover mode when any button is pressed on the Control Panel. Screen Saver mode
does not affect normal operation.
Q. Can I use multiple heaters in an area?
A. Depending on the size of the area, you may wish to use multiple heaters. Many
heaters may be used. Your heater is rated at 12.5 amps so each heater must plug
into an independent 15 amp, or greater, circuit.
Q. How does the ComfortZone" lnfrared Heater save me money?
A. The patented quartz heating elements in the comfortzone produce infrared
heat waves which heat objects in the room quicker than conventional radiant heat
waves. Using this type of heat can save up to 50% on your heating bill.
Customer,/-Warranty Service: [phone]
Troubleshooting
Problem
Page 16
Your ComfortZone'"
Solution
Make sure the electrostatic filter is clean (see
Maintenance).
Check front grill and look behind rear air intake
for any objects that could obstruct airflow.
If the heater's airflow is still diminished or has
stopped, please call Customer Support.
This is a normal function of the heater. DO NOT
unplug the heater until you no longer hear the
fan running. During this time, the heater is
cooling down.
This is part of the heater's normal operation.
After a period of inactivity, the heater will enter
into a "screen saver" mode to conserve power.
This will not affect the heater's operation.
When any function key is pressed, the heater's
display will reappear.
Call your Dealer to obtain programming
instructions for matching your ComfortZone
thermostat settings with your existing wall
thermostat.
Test the outlet to make sure there is power
available and then check the heater display for
the flashing TIME DELAY light. Press the
POWER button to turn off the timer and
resume normal operation of the heater.
The heater's airflow has
been reduced.
The heater stays on after I
push the Power button to
turn it off.
The heater's display is
showing a line of dots.
Heater thermostat
temperature does not
match wall thermostat
temperature
The heater will not turn on.
02008 EarthWise Electronics. Inc

Page 17
Comfo rtZone"' Heater Sp ecifi cations
Model C21500-W-Wood Cabinet
Cabinet: % ply-Cherry, Oak & Tuscan
Mahogany veneers available
r weight: 36.o lbs
Dimensions: 15 /r" x 15 %" x t7" (H,W,D)
Power Requirements: 115 Volt AC, looo Watt
(Model rooo), r5oo Watt (Model 15oo)
r Power Cord:7 ft-r4 gauge.
o Thermostat:ElectronicAnalog-largenumbers.
. Accuracy: t2'(r degree up and t degree down)
r Delayed Start Function: Up to z4 hours
C21500-Wood
o Safety Cut-Off: Yes.
o Listed Approvals: CTUV-US & International (UL Equivalent).
. Remote Control: Credit card type-large button surface
. Pre-Filter: Life-timeelectrostatic
r Cord Storage: Convenient Cord Wrap for transport & storage
r Lifetime Electrostatic Filter: to maintain air quality, which is removed and installed
with a spring
. Heat Type: Therapeutic Quartz Infrared Heat.
. Heat Chamber: Copper-ion generation panel with stainless diffraction coils.
o Heating Elements: Four (4) quartz infrared emitters.
. Emitter Life Expectancy: Rated at 2o,ooo hours.
. Fan System: Single high-output scroll fan or Twin DC gomm ball-bearing fans . Both
systems provide much quieter operation and eliminate vibration & ELF 6o Hz
electromagnetic emissions caused by AC axial fan motors.
r Fan Noise Level: 4z dB-quiet.
. Warranty: Limited 3-Year Warranty.
Customer./Warranty Service: [phone]
Page 18
C omfo rtZone'"' Fleater Sp e cifi cations
Model C21500-P-Plastic Cabinet
o Cabinet: ABS 94-VO fire retardant nylon/
plastic-black with simulated wood trim
r weight: z3.olbs
o Dimensions15t4" x'15/r" x t7" (H,W,D)
. Power Requirements: 115 Volt AC, looo Watt
(Model rooo), r5oo Watt (Model t5oo)
o Power Cord:7 ft-r4 gauge.
r Thermostat:ElectronicAnalog-largenumbers.
. Accuracy: t2" (r degree up and t degree down)
r Delayed Start Function: Up to 24 hours
r Safety Cut-Off: Yes.
C21500-Plastic
o Listed Approvals: CTUV-US & lnternational (UL Equivalent).
. Remote Control: Credit card type-large button surface
. Pre-Filter: Life-timeelectrostatic
r Cord Storage: Convenient Cord Wrap for transport & storage
r Lifetime Electrostatic Filter: to maintain air quality, which is removed and installed
with a spring
. Heat Type: Therapeutic Quartz Infrared Heat.
. Heat Chamber: Copper-ion generation panel with stainless diffraction coils.
. Heating Elements: Four (4) quartz infrared emitters.
o Emitter Life Expectancy: Rated at 2o,ooo hours.
r Fan System: Single high-output scroll fan or Twin DC gomm ball-bearing fans . Both
systems provide much quieter operation and eliminate vibration & ELF 6o Hz
electromagnetic emissions caused by AC axial fan motors.
o Fan Noise Level: 4z dB-quiet.
. Warranty: Limited 3-Year Warranty.
O2008 EarthWise Electronics. Inc

Page 19
Model C21000-W-Wood Cabinet
Cabinet: % ply - Tuscan Mahogany veneer
Weight: zz.olbs
Dimensions: t5'1" x11 %" x 16" (H,W,D)
Power Requirements: rr5 Volt AC, looo Watt
(Model rooo), r5oo Watt (Model t5oo)
Power Cord: 7 fl-t4 gauge.
Thermostat: Electronic Analog-large numbers.
Accuracy: t2"
Delayed Start Function: Up to z4 hours
(rfpfrr f rr+-f)ff. Voc
a
a
o
a
Customer/Warranty Service: [phone] 02008 EarthWise Electronics. Inc
C omfo rtZone" He ater Sp ecifi cations
Listed Approvals: CTUV-US & international (UL Equivalent).
Remote Control: Credit card type-large button surface
Pre-Filter: Lif e-time electrostatic
Cord Storage: Convenient Cord Wrap for transport & storage
Lifetime Electrostatic Filter: to maintain air quality, which is removed and installed
with a spring
Heat Type: Therapeutic Quartz Infrared Heat.
Heat Chamber: Copper-ion generation panel with stainless diffraction coils.
Heating Elements: Four (4) quartz infrared emitters.
Emitter Life Expectancy: Rated at 2o,Ooo hours.
Fan System: Twin DC gomm ball-bearing fans which are much quieter and eliminate
vibration & ELF 6o Hz electromagnetic emissions caused by AC fan motors.
Fan Noise Level: 4z dB-quiet.
Warranty: Limited j-Year Warranty. a
a
C omfo ftZone'" Heater Specifications
Model C21000-P- Plastic Cabinet
r Cabinet: ABS 94-VO fire retardant nylon/
plastic-black with simulated wood trim
. Weight: 1B.5lbs
r Dimensions', 14 /r" x 1i tA" x 15 r1" (H,W,D)
. Power Requirements: 115 Volt AC, looo Watt
(Model rooo), t5oo Watt (Model i5oo)
Power Cord: 7 ft-r4 gauge.
Thermostat: Electronic Analog-large numbers.
Accuracy: t2'
Delayed Start Function: Up to z4 hours
Safety Cut-Off: Yes.
Listed Approvals: CTUV-US & International (UL Equivalent).
Remote Control: Credit card type-large button surface
Pre-Filter: Life-time electrostatic
Cord Storage: Convenient Cord Wrap for transport & storage
Lifetime Electrostatic Filter: to maintain air quality, which is removed and installed
with a spring
Heat Type: Therapeutic Quartz Infrared Heat.
Heat Chamber: Copper-ion generation panel with stainless diffraction coils.
Heating Elements: Four (4) quartz infrared emitters.
Emitter Life Expectancy: Rated at 2o,ooo hours.
F.rn systerr: Twin DC gomm ball-bearing fans which are much quieter and eliminate
vibration & ELF 6o Hz electromagnetic emissions caused by AC fan motors.
Fan Noise Level: 4u dB-quiet.
Warranty: Limited l-Year Warranty.
Page 20
C21000-Plastic

Page 2l
Dragram of ComfortZone'* Heater Scroll Fan System
,_--a---_-_-_\-
Parts List
-C", "
-f 7
19
20
21
22
24
z6
27
z8
29
lo
)l
J3
J4
)5
to
1
2
3
4
5
Front Cabinet Cover
Trim lnsert
Cabinet Pillars
Inside Cabinet Cover
Control Panel
/vletat LaDInet Front
Wheel
Bottom Cabinet Trim
FIoor
Cabinet Side
Metal Cabinet Side
Cabinet Top
Metal Cabinet Top
(filter)
Grill
Cabinet Back
Fan
Inside Metal Cabinet Side
Rear Baffle
Infra Red Elements
Bottom Baffle
Bottom Copper Baffle
Middle Baffle
Front Baffle
Front Copper Baffle
Cabinet Side
Metal Cabinet Side
Transformer
Metal Cabinet Back
Access Panel
Inside Metal Cabinet Side
lR Holder
Connection Block
High Temp Sensor
Fan Sensor
IR Access Covers
6
7
8
q
.to
11
12
13
14
15
t6
17
1B
Customer,/Warranty Service : (866) 446 -2864 02008 EarthWise Electronics. Inc
Page 22
Dragram of ComfortZone'"'Heater DC Fan System
_,_/12---\-
---tt
-'--\
ri-.a: -
Parts List 10
20
2'l
22
)A
)E
26
z8
)o
?n
tl
33
34
l5
1
2
)
4
5
7
B
9
l{)
il
12
13
14
't5
t6
17
1B
Front Cabinet Cover
Trim Insert
Cabinet Pillars
Inside Cabinet Cover
Control Panel
Metal Cabinet Front
Wheel
Bottom Cabinet Trim
Floor
LaDtnet 5tcie
Mc :l Cabinet Side
Cabrrret Top
Metal Cabinet Top
(filter)
Grill
Cabinet Back
Fan
Inside Metal Cabinet Side
Infra Red Elements
Bottom Baffle
Bottom Copper Baffle
Middle Baffle
Front Baffle
Front Copper Baffle
Cabinet Side
Metal Cabinet Side
Transformer
Metal Cabinet Back
Access Panel
Inside Metal Cabinet Side
lR Holder
Connection BIock
High Temp Sensor
Fan Sensor
lR Access Covers

Page 23
Warranty & Service Information
Three-Year Limited Warranty
Earthwise Electronics, Inc (EWE) warrants this product, to the original
purchaser or gift recipient, to be free from defects in workmanship and
materials under norrnal use and service, for a period of one year from
the date of purchase. EWE further warrants the infrared heating
elements and fan motors, to the original purchaser or gift recipient, for
a period of two additional years from the date of purchase.
ExtendedWarranty Details: For an additional two-year period, EWE shall
warrant the infrared elements and fan motors in the heater to be free
from defects in workmanship and materials under normal use and
service, and shall supply at no cost to the original purchaser
replacement elements or fans as required to maintain product in good
working order.
Shipping: EWE or its Dealer shall bear the cost of return shipping and
repair, or replacement if, during the first 9o days, there is a defect in
workmanship or materials. Thereafter, customer shall bear the cost of
return shipping and EWE shall repair or replace any defective part
including all labor for a period of one full year from the date of
purchase.
Limitations
ALL WARRANTIES IMPLIED BY LAW, INCLUDINC THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE, ARE EXPRESSLY LIMITED TO THE DURATION OF THE
WARRANTY SET FORTH ABOVE.
Some jurisdictions do not allow limitations on the length of the implied
warranty, so the above limitation may not apply to you.
Customer/Warranty Service: [phone]
Page 24
Warranty & Service Information (continued)
IN NO EVENT SHALL EWE BE LIABLE FOR ANY INCIDENTAL bR
coNSEquENT|AL DAMACES, LOSS OF pROFtT, OR MEDICAL EXPENSES
CAUSED BY ANY DEFECT, FAILURE, MISUSE, OR MALFUNCTION OF
THE PRODUCT.
Note: Some jurisdictions do not allow the exclusion of limitation of
incidental or consequential damages, so the above limitation or
exclursion may not apply to you.
The Company will not be responsible for the damages or losses, direct
or indirect, caused by misuse, abuse, accident, negligence, conditions of
transportation or storage, or failure to follow instructions. The
Company will not be responsible for any statements that are made or
pLrblished, written or oral, that are inconsistent with this written
warranty, or which are misleading or inconsistent with the facts as
published in the literature or specifications by the Company.
Warranty Restriction
This warranty is invalid if the factory-applied serial number has been
altered or removed from the oroduct.
Warranty Claim Procedure
To obtain warranty service, you must:
t. Contact the Dealer you purchased your equipment from for
,rrl<litior al instruction.
z. Provide p t of of purchase, if requested, in the form of a Bill of Sale
or receipted invoice to show evidence that the unit is within the
warranty period.
02008 EarthWise Electronics, Inc

Page 25
C",,,/. 47V,*'^ q- A^"/h1r();a*.
y'.;*u,;.* C"r*/.o/.
Electronics, Inc
Customer/Warranty Service : (866) 446 -2864 02008 EarthWise Electronics. Inc
Page 26
For more information, or for additional assistance,
please call or write:
EarthWise Technologies, Inc.
North American Distribution & Sales
18324 Cook Road, Suite 5

C" ^h ory*" ?^/r.."/ K"d"."+
(+* 7;./'"""kAf k" ^14"/un'00"r/l
N
sl
_e
-s.
\\
N
N
=s
\
N$
i
}K
\
S*
t
S
\\
North American Distribution and Sales
&""/A.Ot);a*
Technologies, Inc
t8324 Cook Road, Suite 6
Yelm, Washingto:"i 98597
Custom er/Warra nty Service:
" (866) ++6-286+
bearthwise.com