comfortel D-100 Setup guide

V08 05/2022
COMfortel D-100 / D-110 / D-200 / D-210
Advanced Information

Table of Contents
Table of Contents
Information about Release 2.2..........................................................................15
About these instructions....................................................................................18
Gender Notice................................................................................................19
Trademarks.................................................................................................... 20
Licenses......................................................................................................... 21
Instructions.....................................................................................................22
Functions and Applications...............................................................................23
Information about the section........................................................................ 26
Action URL.....................................................................................................27
Anonymous call..............................................................................................30
Automatic call acceptance.............................................................................32
Automatic start of call....................................................................................33
Backup and restore........................................................................................34
Call................................................................................................................. 36
Call bindings...................................................................................................38
Call Completion..............................................................................................39
Call forwarding...............................................................................................41
General........................................................................................................42
Immediately.................................................................................................43
On busy...................................................................................................... 44
On no reply.................................................................................................45
Call type.........................................................................................................46
Call waiting.....................................................................................................47
Caller list........................................................................................................ 49
Overview of call lists...................................................................................50
Redial List...................................................................................................51
Missed calls................................................................................................ 53
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Table of Contents
Central caller list............................................................................................55
Certificate....................................................................................................... 57
Codecs........................................................................................................... 58
Conference call..............................................................................................59
Contact...........................................................................................................61
CTI..................................................................................................................64
Date and time................................................................................................ 65
Device Information.........................................................................................66
Dial a Subscriber Number Manually..............................................................67
Display and LED............................................................................................68
Do not disturb................................................................................................ 69
Fallback identity............................................................................................. 70
Function keys.................................................................................................72
Function templates.........................................................................................76
Hands-free calling mode................................................................................77
Headset mode................................................................................................78
Identities.........................................................................................................79
General........................................................................................................80
PBX.............................................................................................................81
VoIP provider..............................................................................................83
Idle state.........................................................................................................85
InterCom.........................................................................................................86
Jitter buffer.....................................................................................................88
Language and location.................................................................................. 89
LDAP..............................................................................................................90
LLDP...............................................................................................................92
Logging...........................................................................................................93
Loudspeaker listening mode..........................................................................94
Music on hold.................................................................................................95
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Table of Contents
NAT................................................................................................................ 96
Network.......................................................................................................... 97
General........................................................................................................98
IPv4.............................................................................................................99
IPv6...........................................................................................................100
VLAN.........................................................................................................101
VPN...........................................................................................................102
Topology....................................................................................................105
Notifications..................................................................................................106
Outbound proxy............................................................................................107
Park position................................................................................................ 108
Passwords....................................................................................................110
Pick-Up.........................................................................................................112
Pick-up in idle state..................................................................................113
Pick-up during a call.................................................................................114
Query Calls.................................................................................................. 115
Redial List.................................................................................................... 117
Reset to default............................................................................................118
Reverse search............................................................................................120
Roaming User..............................................................................................121
Silent Call.....................................................................................................123
SIP................................................................................................................124
SIPS............................................................................................................. 126
Sound...........................................................................................................127
Speed dial....................................................................................................129
SRTP............................................................................................................131
Trace............................................................................................................ 132
Transferring calls..........................................................................................134
Call transfer types.....................................................................................135
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Table of Contents
Transfer the call with an announcement.................................................. 136
Transferring a call without an announcement.......................................... 137
Calling a 3rd internal subscriber...............................................................138
Update..........................................................................................................139
User roles and permissions.........................................................................143
Using provisioning........................................................................................145
Voicemail number........................................................................................ 149
XML Minibrowser......................................................................................... 151
Telephoning.....................................................................................................153
Information about the section...................................................................... 154
Incoming calls.............................................................................................. 156
Call-Waiting Calls.........................................................................................158
Dialled calls..................................................................................................159
Call............................................................................................................... 161
Query Calls.................................................................................................. 163
Transferring calls..........................................................................................165
Conference call............................................................................................166
Hands-Free Calling......................................................................................168
Loudspeaker listening..................................................................................170
Headset Call.................................................................................................171
Caller list...................................................................................................... 173
Pick-Up.........................................................................................................176
Device Overview............................................................................................. 177
Front View....................................................................................................178
Rear View.....................................................................................................181
Using the Web Interface.................................................................................184
Basic Knowledge..........................................................................................185
Opening the web interface....................................................................... 186
Operating Instructions...............................................................................188
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Table of Contents
Overview................................................................................................189
Fields and User Elements.....................................................................191
Appearance............................................................................................193
Dashboard....................................................................................................194
Status information.....................................................................................195
Language and location............................................................................. 198
Device name.............................................................................................199
Display and LED..........................................................................................200
Basic Settings...........................................................................................201
LED notifications.......................................................................................202
Function keys...............................................................................................204
Overview................................................................................................... 205
Edit function keys..................................................................................... 208
Edit parameters.........................................................................................210
Speed dial..............................................................................................211
Identity................................................................................................... 213
Activate config....................................................................................... 214
Anonymous call..................................................................................... 215
Automatic configuration switching.........................................................216
Call forwarding immediately.................................................................. 217
Call forwarding on busy.........................................................................218
Call forwarding on no reply...................................................................219
Call waiting............................................................................................ 220
CF ext. calls: Immediately.....................................................................221
CF ext. calls: On busy...........................................................................222
CF ext. calls: On no reply.....................................................................223
Do not disturb........................................................................................224
DTMF-Relay...........................................................................................225
Group.....................................................................................................226
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Table of Contents
Group (incoming)...................................................................................227
Group (outgoing)....................................................................................228
Park position..........................................................................................229
Relays....................................................................................................230
VPN........................................................................................................231
XML Minibrowser...................................................................................232
Edit Icon....................................................................................................233
Using provisioning........................................................................................235
Basic Settings...........................................................................................236
Schedule................................................................................................... 238
SIP provisioning........................................................................................239
Additional function templates....................................................................240
Identities.......................................................................................................241
Managing Identities...................................................................................242
Basic Settings...........................................................................................243
Options for experts...................................................................................245
Codecs......................................................................................................252
Registrar....................................................................................................253
NAT...........................................................................................................255
Outbound proxy........................................................................................ 258
Update..........................................................................................................260
Basic Settings...........................................................................................261
Restart and factory reset..........................................................................262
Schedule................................................................................................... 263
Network........................................................................................................ 264
Current Settings........................................................................................265
IPv4...........................................................................................................267
IPv6...........................................................................................................269
VLAN.........................................................................................................271
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Table of Contents
VPN...........................................................................................................273
Topology....................................................................................................278
Basic Settings........................................................................................279
Jitter buffer.............................................................................................281
STUN server..........................................................................................283
STUN server management.................................................................284
Settings...............................................................................................285
LDAP............................................................................................................287
Basic Settings...........................................................................................288
LDAP filter.................................................................................................291
Telephony.....................................................................................................294
Call signalling............................................................................................295
Dialled calls...............................................................................................296
Call forwarding..........................................................................................297
Automatic call acceptance........................................................................299
Sound...........................................................................................................301
Ringtones by call type..............................................................................302
Ringtone management..............................................................................303
Date and time.............................................................................................. 304
User..............................................................................................................306
User administration...................................................................................307
Settings..................................................................................................... 309
Backup and restore......................................................................................311
Access..........................................................................................................312
General settings........................................................................................313
Developer options..................................................................................314
Action URL............................................................................................ 315
Logging.................................................................................................. 316
Telephone menu.......................................................................................317
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Table of Contents
Using the Phone............................................................................................. 318
Basic Knowledge..........................................................................................319
Display.......................................................................................................320
Display overview....................................................................................321
Home..................................................................................................322
Varying display names.......................................................................323
list....................................................................................................... 324
All call lists......................................................................................... 325
Active conversation............................................................................ 327
Putting a conversation on hold.......................................................... 328
Conference call.................................................................................. 331
Transfer.............................................................................................. 333
System icons......................................................................................... 334
Notifications...............................................................................................336
Keys and LEDs.........................................................................................337
Keypad...................................................................................................338
Dedicated function keys........................................................................ 339
Function Keys near the Screen.............................................................341
Soft Keys below the Display................................................................. 345
Delete, Home and Back........................................................................347
Directional pad and OK.........................................................................348
LED signalling on function keys............................................................349
Casing LED........................................................................................... 355
Selecting a Key Level............................................................................356
Changing the input mode......................................................................357
Calls..............................................................................................................358
Navigation................................................................................................. 359
Menu......................................................................................................... 360
Contacts....................................................................................................... 362
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Table of Contents
Navigation................................................................................................. 363
Edit Contact.............................................................................................. 365
Settings.........................................................................................................367
Network.....................................................................................................368
Current Settings.....................................................................................369
IPv4 settings..........................................................................................370
IPv6 Settings......................................................................................... 372
VLAN......................................................................................................373
VPN........................................................................................................375
Topology................................................................................................ 376
Basic Settings.....................................................................................377
STUN server.......................................................................................379
Identities....................................................................................................381
Managing Identities................................................................................382
Basic Settings........................................................................................383
Options for experts................................................................................385
Registrar.............................................................................................386
SIP......................................................................................................388
NAT.....................................................................................................392
Function codes...................................................................................394
Audio...................................................................................................395
Security...............................................................................................396
Outbound proxy..................................................................................398
Fallback for.........................................................................................400
Ringer Tone........................................................................................401
Sound........................................................................................................402
Language and location............................................................................. 403
Display and LED.......................................................................................404
Telephony..................................................................................................407
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Table of Contents
Call waiting............................................................................................ 408
Audible indication...................................................................................409
Do not disturb........................................................................................410
Call forwarding.......................................................................................411
Anonymous call..................................................................................... 413
Reverse search......................................................................................414
Automatic start of call............................................................................415
Automatic call acceptance.....................................................................416
Call Completion..................................................................................... 417
Function keys............................................................................................418
Managing function keys.........................................................................419
Edit function keys..................................................................................420
Edit parameters..................................................................................... 421
Speed dial.......................................................................................... 422
Identity................................................................................................424
Activate config....................................................................................425
Anonymous call..................................................................................426
Automatic configuration switching......................................................427
Call forwarding immediately...............................................................428
Call forwarding on busy..................................................................... 429
Call forwarding on no reply................................................................430
Call waiting.........................................................................................431
CF ext. calls: Immediately..................................................................432
CF ext. calls: On busy....................................................................... 433
CF ext. calls: On no reply..................................................................434
Do not disturb.....................................................................................435
DTMF-Relay....................................................................................... 436
Group..................................................................................................437
Group (incoming)................................................................................438
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Table of Contents
Group (outgoing)................................................................................ 439
Park position.......................................................................................440
Relays.................................................................................................441
VPN.................................................................................................... 442
XML Minibrowser................................................................................443
Update.......................................................................................................444
Using provisioning.....................................................................................446
Access.......................................................................................................448
Date and time...........................................................................................450
Contacts/LDAP..........................................................................................452
About phone..............................................................................................454
Glossary...........................................................................................................456
Technical Terms and Functions...................................................................457
Account..................................................................................................... 460
Browser.....................................................................................................461
Call deflection........................................................................................... 462
Certificate..................................................................................................463
Client.........................................................................................................464
Codec........................................................................................................465
DHCP........................................................................................................466
Dial preparation.........................................................................................467
DNS...........................................................................................................468
Domain......................................................................................................469
Downdate..................................................................................................470
DTMF........................................................................................................ 471
EHS...........................................................................................................472
End device................................................................................................473
Ethernet.....................................................................................................474
Firewall......................................................................................................475
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Table of Contents
Firmware................................................................................................... 476
Frame size................................................................................................477
Gateway....................................................................................................478
HOST........................................................................................................ 479
HTTP.........................................................................................................480
ICE............................................................................................................ 481
IMAP..........................................................................................................482
IP address.................................................................................................483
Ipsec..........................................................................................................484
IPv4...........................................................................................................485
IPv6...........................................................................................................486
jitter buffer.................................................................................................487
LDAP.........................................................................................................488
LED........................................................................................................... 489
LLDP......................................................................................................... 490
MAC.......................................................................................................... 491
NAT...........................................................................................................492
NAT traversal............................................................................................493
NTP...........................................................................................................494
Open source licenses...............................................................................495
PoE............................................................................................................496
POP3.........................................................................................................497
Port............................................................................................................498
Prefetch.....................................................................................................499
Using provisioning.....................................................................................500
Redirect Server.........................................................................................501
Registrar....................................................................................................502
router.........................................................................................................503
RTP...........................................................................................................504
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Table of Contents
Rubber cover............................................................................................ 505
SPL............................................................................................................506
Server........................................................................................................507
SIP.............................................................................................................508
SIP port.....................................................................................................509
SIPS..........................................................................................................510
SLAAC.......................................................................................................511
SMTP server.............................................................................................512
STUN.........................................................................................................513
Subnet mask.............................................................................................514
Switch........................................................................................................515
TCP...........................................................................................................516
TLS............................................................................................................517
UDP...........................................................................................................518
Update.......................................................................................................519
update server............................................................................................520
URI............................................................................................................521
URL...........................................................................................................522
VLAN.........................................................................................................523
VoIP...........................................................................................................524
VoIP account.............................................................................................525
VoIP address............................................................................................ 526
VoIP provider............................................................................................527
VPN...........................................................................................................528
XML...........................................................................................................529
Abbreviations................................................................................................530
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Information about Release 2.2
Information about Release 2.2
The new or revised functions below have been published with this
Release.
You will find more information about changes to the firmware and the
associated documentation at Auerswald Support/FONtevo Support, in
the Internet.
LLDP
If a phone in the network is accessible, an LLDP package with MED
Class 3 information is sent if the LLDP function is switched on and after a
predefined time period has elapsed.
For more information, see LLDP.
Park position
If a park position key has been configured, press this key to park a call or
unpark it again.
For more information, see Park position.
SIP display name display
Until now, the display name assigned to the call under Identities was sent.
It is now possible to prioritise the selection.
For more information, see Varying display names.
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Information about Release 2.2
Function keys
The following entries have been added to the list of function keys and their
associated LED signalling: Relay, Park position.
The "Flashing yellow" and "Shining yellow" states have been added to the
speed dialling key's LED display.
For more information, see Function keys.
LDAP
The entry for the LDAP server's default port has been adjusted and the
overview of ports that can be used for different LDAP protocols has been
expanded.
For more information, see LDAP.
Migration of settings
An update/backup can trigger a data migration. The phone cannot be used
while this is happening. Information has been added to the relevant note.
For more information, see Update, Backup and restore.
Signalling call types using icons
An appropriate icon is now displayed for the Exchange line and Group call
types.
For more information, see System icons.
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Information about Release 2.2
Web interface: Display/hide menu options
The administrator can display or hide menu options. The display no longer
exclusively affects the phone, but now also affects the user's authorisation
level and how menu options are displayed on the web interface.
For more information, see User roles and permissions.
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About these instructions
About these instructions
Gender Notice
Trademarks
Licenses
Instructions
Gender NoticeTrademarksLicensesInstructions
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Gender Notice
Gender Notice
The English-language documentation does not use gender-specific forms
of address.
Any references to persons apply to all people of all genders.
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Trademarks
Trademarks
Android and Google Search are trademarks of Google, Inc. Microsoft,
Windows and ActiveSync are registered trademarks of Microsoft
Corporation in the USA and/or other countries. All other trademarks
mentioned are the property of the relevant manufacturer.
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