Atos Unify OpenScape CP410 User manual

© Unify Software and Solutions GmbH & Co. KG
All rights reserved. 02/2023
A31003-C1000-U152-2-7619
atos.net
User Interface
Soft Keys
Navigation keys
Audio keys
Key Pad Shortcuts
The phone has:
5 Soft Keys with status LED which provide several func-
tions dependent on a particular situation
_
By pressing the key you can activate e.g.
Call Forwarding.
\
Soft Keys
µScroll upwards
Hold down: Jump to top of list
ZConfirm input or perform action
«Move cursor to the right
Step down one menu level
^Cancel function, delete characters to the
left of the cursor, step up one menu level
€Scroll downwards
Hold down: Jump to the end of list
Decrease/increase volume
"
Deactivate/activate the micro-
phone
;
Activate/deactivate
the loudspeaker
:
Activate/deactivate the headset
.
Long-press to lock/
unlock the phone
Long-press to call
Voicemail
Long-press to
circle between
ringer on/off/
beep
Fixed Function keys
Notification LED
With the Notification LED different phone status can be
identified:
Function Icons (selection)
Icon Explanation
jAccept call
kReject call
ePlace call on hold
nTransfer call without consultation
ETransfer call with consultation
aAlternate
BRequest call back
GAdd participant
Conference
Á
Tranfert call
Ã
Place current call on
hold / or start again
Ä
Messages
Â
Settings
@
By pressing the key
you can activate e.g.
Call Forwarding
\
Off: Idle
Green solid: Active call
Green pulsing: Incoming call
Amber solid: Call(s) on hold
Amber pulsing: Held call re-presenting
Red solid: New missed call
Red pulsing: New voicemail (MWI)
Atos Unify
OpenScape Desk Phone
CP410
SIP
Quick Reference Guide

Status Icons (selection
Using OpenScape Desk Phone CP410
Place a call
• Lift handset, dial number and press Zor
• Dial number and lift handset or
• For handsfree mode or if headset is connected:
• dial number and press Z
Answer a Call
• Lift handset or
• for handsfree mode: press :, Zor Soft Key Ìor
• if headset is connected: press .
End a Call
•Hangup,or
• For handsfree mode: press :or
• If headset is connected: press .or
• press Softkey P.
Dial from Conversation List
1. Press Soft Key "Conversations" from Menu screen.
2. Press €and µto select the desired conversation or type
in start of name.
3. Press Zand lift handset.
Deflecting an Incoming Call while ringing
1. Press Soft Key Ó.
2. Enter a destination phone number or select/search station
from Conversation List and press Z.
Hold or Retrieve a Call
• In an active call press fixed function key Ä.
• To retrieve a held call: press Soft Key m.
Make a Conference Call
1. During a call with party A, press Soft Key Á. Hear dial tone.
Party A is automatically put on hold.
2.
Enter the phone number for party B or select/search for party
B and press Z.
3. Once connected with party B, press fixed function key
Á.
You are now connected in a conference with parties A and B.
Transfer a Call
1. During a call with party A, press fixed function key Ã.
2. Enter the phone number of party B or select/search for par-
ty B and press Z.
3. You may then either:
press Soft Key Ãwhile party B is ringing, or wait for party
B to answer, announce the call and then press Soft Key Ã.
The party A will be transfered to party B.
Icon Explanation
ÌActive call
tRinging call
eCall on hold
ßCall Forwarding enabled
Wi-Fi connection with excellent signal strength
Using OpenScape Desk Phone CP410
Switch to Handsfree Mode during a Call
• Hold down :until you hang up handset.
Switch to Handset Mode during a Call
• Lift handset.
Switch to Headset Mode during a Call
•Press
..
Using Mute during a Call
•Press
;to mute.
•Press
;again to un-mute.
Call Voicemail
•Press
Â.
Change Forwarding Destination for all Calls
1. Press \.
2. Select "CF unconditional" with «.
3. Press Soft Key K.
4. Enter the destination number and press Z.
5. Press \.
Turn Call Forwarding on/off for all Calls
•Press
\.
• Press Soft Key "CF unconditional" to toggle between on/off.
Program Favourites
1. Press @.
2. Press Soft Key "Favourites".
3.
Press Soft Key
Kto enter edit mode.
4.
Press Soft Key
Kto enter desired Soft Key.
5.
Press Soft Key
Kto enter normal key function.
6. Press €and µto select the desired function.
7.
Press Soft Key
<to confirm.
8. If required, edit the label and/or settings.
9.
Press Soft Key
<to save your changes.
Press Soft Key
<to leave Favourites edit mode.
ENERGY STAR is a U.S. Environmental Protection Agency
voluntary program that helps businesses and individuals
save money and protect our climate through superior en-
ergy efficiency.
Products that earn the ENERGY STAR prevent greenhouse
gas emissions by meeting strict energy efficiency criteria
or requirements set by the U.S. Environmental Protection
Agency.
Learn more at energystar.gov.
Unify is an ENERGY STAR partner participating in the EN-
ERGY STAR program for Enterprise Servers and Telepho-
ny.
The Unify product OpenScape Desk Phone CP410 has
earned the ENERGY STAR.
Programmable Functions (Examples)
Using the Functions on your Phone
The functions are available on your phone on the permanently
displayed programmable keys or on the phone’s display called
Favorites or when at least one Key Module is connected to
the phone.
Function Explanation
Selected dialing Dials a pre-defined number
Repeat dialing Calls the last dialed number
CF unconditional Forwards all incoming calls to the pro-
grammed destination
CF no reply Forwards incoming calls to the pro-
grammed destination if they are not
answered
CF busy Forwards incoming calls to the pro-
grammed destination when the primary
line is busy
Ringer off Switches the ringer off/on
Hold Places a call on hold
Alternate Switches between two calls
Blind transfer call Transfers a call without consultation
Transfer call Transfers a call with consultation
Deflecting Deflects a call to another destination
Conference Initiates a conference call
Do not disturb Incoming calls do not ring; callers hear
the busy signal
Group pickup Picks up a group call
Repertory dial Dials pre-defined numbers and control
sequences
Feature toggle Toggles OpenScape Voice services
Directed pickup Picks up another ringing phone
Release Ends a call
Callback Requests an automatic call back
(busy/no answer)
Cancel callbacks Cancels all pending callback requests
Consultation Puts an active call on hold and provides
a prompt for dialing
Call Waiting toggle Allows a second incoming call while in
an active call
Immediate ring Starts ringing/alerting for a delayed
ringing call
Call recording Records the call on a external Call
Recorder