comfortel 1600 User manual

Advanced Information
ISDN System Telephone
COMfortel쏐1600

2COMfortel 1600 - Firmware V2.0 - COMfortel Set V3.14 - Advanced Information V09 03/2017
Table of Contents
About this Manual ...................................................................................19
Basic Knowledge ....................................................................................20
Device Overview .......................................................................................21
Functions of Keys and LEDs ................................................................21
Display..................................................................................................24
Symbols................................................................................................25
Introduction to the Operation.....................................................................34
In the Idle State.....................................................................................34
Main Menu............................................................................................35
Function Keys.......................................................................................37
Menu Options in Telephone Number and Text Entry Menus ................39
Menu Options During Incoming Calls...................................................40
Menu Options during Outgoing Calls....................................................42
Menu Options during Calls ...................................................................43
Menu Options during Query Calls ........................................................44

COMfortel 1600 - Firmware V2.0 - COMfortel Set V3.14 - Advanced Information V09 03/2017 3
Configuration Software COMfortel Set......................................................46
Installing COMfortel Set........................................................................46
Starting COMfortel Set..........................................................................47
Exiting COMfortel Set ...........................................................................47
Configuring the Language of the Configuration Software.....................47
Configuring Interface Used...................................................................48
Opening Configuration..........................................................................49
Creating a New Configuration ..............................................................51
Saving Configuration ............................................................................52
Close the Configuration ........................................................................54
Using Print Functions ...........................................................................55
Operating Instructions for COMfortel Set .............................................56
Help ......................................................................................................59
Telephoning .............................................................................................66
Incoming Calls...........................................................................................67
Options During an Incoming Call..........................................................67
Accepting Incoming Calls .....................................................................68
Rejecting Incoming Calls ......................................................................69
Hold incoming calls...............................................................................70
Forwarding Incoming Calls ...................................................................70
Call Waiting Calls ......................................................................................72
Options During a Call Waiting Call .......................................................72
Rejecting Call Waiting Calls..................................................................73
Accepting Call Waiting..........................................................................73
Forwarding Call Waiting........................................................................74
Switching off Call Waiting Tone ............................................................75

4COMfortel 1600 - Firmware V2.0 - COMfortel Set V3.14 - Advanced Information V09 03/2017
Outgoing Calls...........................................................................................77
Options for Outgoing Calls ...................................................................77
Picking up Receiver and Dialling Telephone Number...........................78
Dialling Telephone Number with Dial Preparation ................................79
Initiating External Calls with Calling Line Identity Restriction ...............79
Dialling Telephone Number on Direct Exchange Line Access..............80
Options for Unsuccessful Calls.............................................................81
Initiating Callback on Busy ...................................................................82
Initiating Callback on No Response......................................................84
Initiating Priority Call for Do-not-disturb................................................86
Calls ..........................................................................................................87
Options during a Call ............................................................................87
Retrieving Information about a Call ......................................................88
Sending DTMF Signals.........................................................................88
Muting a Call.........................................................................................89
Ending a Call ........................................................................................89
Query Calls ...............................................................................................90
Initiating a Query Call ...........................................................................90
Ending a Query Call .............................................................................91
Options during a Query Call .................................................................92
Splitting .................................................................................................93
Ending One of the Two Calls ................................................................93
Connecting Both Communication Partners ..........................................94

COMfortel 1600 - Firmware V2.0 - COMfortel Set V3.14 - Advanced Information V09 03/2017 5
Transferring ...............................................................................................96
Options for Transferring a Call..............................................................96
Transfer with Announcement................................................................97
Transfer without Announcement...........................................................98
Placing Communication Partner in Waiting Loop .................................99
Calling a Third Subscriber and Transferring to an Active
Communication Partner......................................................................100
Conference Calls.....................................................................................102
Initiating Conference Calls..................................................................102
Options during a Conference Call ......................................................102
Initiating Toggling Between Conversations during a Conference Call 104
Ending a Call with a Conference Call Partner ....................................104
Connecting both Conference Call Partners........................................105
Ending Conference Call Completely...................................................105
Hands-free Calling ..................................................................................106
Initiating Call in Hands-free Calling Mode ..........................................106
Ending up Call in Hands-free Calling Mode........................................107
Switching on Hands-free Calling During a Call...................................107
Switching off Hands-free Calling and Returning to Normal Calling ....107
Loudspeaker Listening ............................................................................109
Switching on Loudspeaker Listening during a Call.............................109
Switching off Loudspeaker Listening and Returning to Normal
Calling.................................................................................................109
Ending a Call in Loudspeaker Listening Mode ...................................110

6COMfortel 1600 - Firmware V2.0 - COMfortel Set V3.14 - Advanced Information V09 03/2017
Headset Calls.......................................................................................... 111
Initiating Headset Calls....................................................................... 111
Ending a Call in Headset Operation ...................................................112
Initiating Listen in Function on Receiver.............................................112
Ending Listen in Function on Receiver ...............................................113
Telephone Book and Lists....................................................................114
Telephone Book ......................................................................................115
Opening the Telephone Book .............................................................115
Dialling from Telephone Book.............................................................118
Configuring a Contact.........................................................................119
Editing a Contact ................................................................................122
Deleting a Contact ..............................................................................125
Entering Comments for a Contact ......................................................127
Configuring a Call Macro ....................................................................128
Accepting Telephone Numbers from Dial Preparation........................130
Accepting Telephone Numbers into Other Menus..............................131
Displayed Telephone Number Range for Telephone Book.................132
Importing the Telephone Book............................................................132
Importing Outlook Contacts ................................................................134
Exporting the Telephone Book............................................................136
Redial List ...............................................................................................138
Opening the Redial List ......................................................................138
Dialling from Redial List......................................................................140
Deleting Entries in Redial List.............................................................140
Calls to be Recorded for Redial List...................................................141

COMfortel 1600 - Firmware V2.0 - COMfortel Set V3.14 - Advanced Information V09 03/2017 7
Call List ...................................................................................................142
Opening the Call List ..........................................................................142
Dialling from Call List..........................................................................144
Deleting Entries in Call List.................................................................144
Function Key for Call List....................................................................145
Calls to be Recorded for Call List.......................................................146
Caller List ................................................................................................147
Opening the Caller List.......................................................................147
Dialling from Caller List.......................................................................149
Deleting Entries in Caller List .............................................................150
Function Key for Caller Lists...............................................................151
Calls to be Recorded for Caller List....................................................152
LED of the Message Key....................................................................152
Functions ...............................................................................................154
Exchange Line Transfer ..........................................................................156
Exchange Line Transfer Sequence ....................................................156
Function Key for Exchange Line Transfer ..........................................157
Call Waiting .............................................................................................159
Call Waiting On/Off .............................................................................159
Function Key for Call Waiting .............................................................159
Call Waiting Signalling via Tone..........................................................160
Do-not-disturb .........................................................................................161
Do-not-disturb Function On/Off ..........................................................161
Function Key for Do-not-disturb..........................................................161
Type of Do-not-disturb ........................................................................162

8COMfortel 1600 - Firmware V2.0 - COMfortel Set V3.14 - Advanced Information V09 03/2017
Automatic Call Acceptance .....................................................................165
Automatic Call Acceptance On/Off .....................................................165
Function Key for Automatic Call Acceptance .....................................166
Attention Tone for Automatic Call Acceptance ...................................167
Call Acceptance Time for Automatic Call Acceptance........................167
Boss/Secretary Function .........................................................................169
Procedure when Calling the Boss Telephone.....................................169
Switching Boss/Secretary Function on Boss Telephone On/Off.........170
Secretary Key on Boss Telephone .....................................................171
Boss Key on Secretary Telephone .....................................................173
Switching Boss/Secretary Function for All Secretary Keys Off...........175
Function Key for Switching Boss/Secretary Function Off ...................176
Follow-me................................................................................................177
Switching Follow-me On/Off ...............................................................177
Function Key for Follow-me................................................................178
Call Deblocker (Incoming) – VIP Numbers .............................................180
Call Deblocker (Incoming) On/Off.......................................................180
Function Key for Call Deblocker (Incoming) .......................................181

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Targeted Exchange Line Access.............................................................182
Targeted Exchange Line Access Variants ..........................................182
Initiating Targeted Exchange Line Access (A – Function Key
Exchange Line) .................................................................................183
Initiating Targeted Exchange Line Access (B – Function Key
Exchange Line) .................................................................................185
Initiating Targeted Exchange Line Access (C – Function Key
Exchange Line MSN) ........................................................................186
Function Key for Targeted Exchange Line Access (A – Function
Key Exchange Line)..........................................................................187
Function Key for Targeted Exchange Line Access (B – Function
Key Exchange Line)..........................................................................189
Function Key for Targeted Exchange Line Access (C – Function
Key Exchange Line MSN).................................................................190
Targeted VoIP Access Point....................................................................192
Initiating a Targeted VoIP Access Point..............................................192
Function Key for Targeted VoIP Access Point ....................................193
Group Functions......................................................................................196
Detailed Information about Group Functions......................................196
Logging the Telephone In/Out ............................................................198
Logging Telephone Out of All Groups.................................................199
Function Key for Group Function........................................................199
Function Key for Logging Out of All Groups .......................................202
Display of the Group Status................................................................203

10 COMfortel 1600 - Firmware V2.0 - COMfortel Set V3.14 - Advanced Information V09 03/2017
Hotel Function .........................................................................................206
Function Areas of the Hotel Function .................................................206
Configuring the Hotel Function ...........................................................208
Check/Change Room Status on Hotel Reception Telephone .............210
Performing Check-in on Hotel Reception Telephone..........................211
Configuring Wake-up Time for Room on Hotel Reception Telephone 211
Querying Call Charges for Room on Hotel Reception Telephone ......212
Printing Interim Invoice for Room from Hotel Reception Telephone...213
Blocking External Telephoning for Room on Hotel Reception
Telephone...........................................................................................215
Performing Check-out on Hotel Reception Telephone .......................216
Configuring Wake-up Time on Hotel Room Telephone ......................219
Querying Call Charges on Hotel Room Telephone.............................219
Function Key for Hotel Room on Hotel Reception Telephone ............220
Function Key for Hotel Room on Hotel Room Telephone...................222
InterCom Announcement/Hands-free .....................................................224
InterCom Announcement Procedure..................................................224
Performing InterCom Announcement .................................................225
Function Key for InterCom Announce-ment .......................................226
InterCom Hands-free Procedure ........................................................228
Performing InterCom Hands-free .......................................................229
Function Key for InterCom Hands-free...............................................230
InterCom Permission On/Off ..............................................................232
Function Key for InterCom Permission...............................................232
Configuration Switchover ........................................................................234
Configuration Switchover Manually ....................................................234
Function Key for Configuration Switchover ........................................234