ComfortHeat MWD5 User manual

Comfort Heat Australia © 2020
www.comfortheat.com.au
ComfortHeat
Hydronic & Electric Floor Heating Systems
MWD5 MANUAL - HYDRONIC
SUGGES ED EMPERA URE SE INGS
AREAS IMBER FLOORING RADIA ORS
SUGGES ED FLOOR EMP. 24ºC max.
SUGGES ED AIR EMP. 21-25ºC
21-24ºC
SLAB/ ILE/CARPE FLOORING
PRIOR O URNING ON
Concrete slabs and screeds must be fully cured before turning the floor heating system on. Wait at least 3 weeks and
when turning on for the first time, increase the floor temperature gradually over 2-3 days.
Under timber and radiators systems can be turned on once installation is complete.
MWD5 DE AILS
he MWD5 WiFi touch screen thermostat has a built in programmable time-clock to automatically turn the heating system
UP and DOWN at selected times.
During the DOWN periods the floor does not turn OFF but programs the floor temperature to a setback temperature.
he floor is heating when the LCD display temperature turns red. hermostats can be vertically or horizontally flush
mounted and have a 2 pole isolator with 16A output relay.
A Comfort Heat heating system has been installed in your floor. Floor heating warms from the
ground up providing an unparalleled feeling of comfort. his heating system is controlled by an
electronic thermostat and floor sensor for optimum temperature control.
Comfort Heat Australia © 2020
ECHNICAL DA A - MWD5
Supply Voltage : 240V AC, 50/60hz
Output Relay : 16A SPS , 3600W max
Switching Differential : 0.4 degC
Built-in Switch : 2 pole 16A
emperature Range : 0/+40 degC
Clock Function : Up to 7 different 4 or 6 event
program combinations
Display : 220 x 176 pixel F - colour touch
Housing/protection : IP21
Dimensions (HxWxD) : 114mm x 84mm x 40mm
Mounted : Vertical or Horizontal
hermostat Warranty : 2 years

Comfort Heat Australia © 2020
www.comfortheat.com.au
ComfortHeat
Hydronic & Electric Floor Heating Systems
MWD5 OPERATION SETTINGS - HYDRONIC
IMPORTANT SETTINGS TO ADJUST CHECK WITH EVERY MWD5
Adaptive Function – Turn OFF
Press ;
> Menu
> Arrow down
> Engineer Settings
> Adaptive Function
> urn OFF
> ick
Open Window - Turn OFF
Press ;
> Open Window
> urn OFF
> ick
emp Scale - Recommend adjust to 5°C - 40 °C
Press ;
> Arrow down
> Temp.Scale
> ick [Set the min & max temperature]
> 5 °C [Min. emperature Scale]
> ick
> 40 °C [Max. emperature Scale]
> ick
> 5 °C [Min. emperature Limit]
> ick
> 40 °C [Max. emperature Limit]
> ick
> Arrow left to exit menu
Open Window - Turn OFF
he thermostat can detect an open window
by registering a rapid drop in room
temperature. With the function enabled, the
thermostat shuts off the floor heating for 30
minutes.
Adaptive Function - Turn OFF
his feature enables the room to reach the set
temperature at a set time.
Adaptive function calculates the heat up time
and will turn the system on or off to achieve the
set temperature at the set time.
Eg. hermostat calculates it must turn on at
5.00am to be at 25°C at 6am, as opposed to
turning on at 6am to heat to 25 °C.
Temp Scale - Adjust to 5°C
his option allows you to set the minimum and
maximum temperature to which the
thermostat can be set.
PRESE HEA ING SCHEDULE
Monday – Friday [Work Days] ON at 6am - 25°C
Setback at 9am - 20°C
ON at 5pm - 25°C
Setback at 10.00pm - 20°C
RUNNING GUIDELINES
Gas systems are ideal for on-demand heat. Gas boilers are efficient any time of day, quiet to run and billed at a flat rate.
Heat Pump systems are at the fore-front of hydronic heating and can be highly cost efficient to run. Heat pumps require a
range of considerations when running for example, the location, appropriate time of use and efficient times to run.
In-Slab installations are typically large and have excellent thermal mass. Initially, the slab may take a few days to warm
and then only requires to be topped up to create an all day warmth. Allow 2-4 hours for the slab to top up.
In-Screed installations typically heat up in around 2-3 hrs depending on the screed thickness. Screeds will retain the heat
for a few hour and by keeping doors closed and windows shut, retain the warmth for an efficient and comfortable room
temperature. Programme the in-screed heating to run when at home, based on your lifestyle.
Under-Timber installations warm the small air space below the timber allowing this warmth to gently rise into the room.
Under timber heating has a maximum temperature limit and may require supplemental heating to warm the room.
Radiator systems are ideal for on-demand heat. One master thermostat and radiator typically control the whole system
based on the air temperature. Each additional radiator is then fitted with a tempering valve that is manually adjusted to
regulate each room. Radiators will warm a room in around 1-2 hours, programme the radiator heating to run when at
home, based on your lifestyle.
Saturday - Sunday [Home Days] ON at 8am - 25°C
Setback at 11pm - 20°C

Comfort Heat Australia © 2020
www.comfortheat.com.au
ComfortHeat
Hydronic & Electric Floor Heating Systems
VIEW ENERGY COS S
[Not trackable when thermostat is not ON or with hydronic or electric systems with contactors installed]
Press;
> Menu
> User Settings
> Energy ariff
> Price per kWh
> Enter your price.
> ick to confirm
You can now view your energy usage via ‘Energy Use’
> Menu
> Energy Use
> Scroll up and down to view results
CHILD LOCK
he child lock prevents children and others from tampering with the thermostat and changing any of its settings.
AC IVA ING CHILD LOCK
Press;
> Menu
> User Settings
> Child Lock
> oggle ON
> ick to Confirm
> Arrow back to Home Screen
OPEN WHEN CHILD LOCK IS ON
> Draw an ‘L’ on the screen in a single stroke without lifting your finger.
App Control
App Control
MENU S RUC URE
ROUBLE SHOO ING
If an error message occurs, the thermostat will display one of the following errors;
E0 : Internal failure. he thermostat is defective. he thermostat must be replaced.
E1 : Internal sensor defective or short-circuited. he thermostat must be replaced.
E2 : External wired floor sensor disconnected, defective or short-circuited. Requires sensor reconnection or
replacement.
E5 : Internal overheating. Installation requires inspectIon.

Comfort Heat Australia © 2020
www.comfortheat.com.au
ComfortHeat
Hydronic & Electric Floor Heating Systems
IN-SCREED AREAS [HEAT PUMPS] - SAME IME EVERY DAY WI H ONE HEA CYCLE [I.E HIGH SOLAR CAP URE] [GUIDE ONLY]
Press;
> Menu button > Heating Schedule
> Week Type
> Work days/home days > Arrow right
> Un-tick all work days [every day is light blue] > Arrow right
> ick to confirm [every home day is ticked] > Arrow left[back]
> Events per Day > Arrow right
> ick 4 events per day > ick to confirm
> Event Schedule
> Home Day : Wake Up [21°C @10.00**]
> ouch to adjust temperature > ick > Adjust time > ick to confirm > Arrow right
> Home Day : Go o Sleep [5°C @ 15.00**]
> ouch to adjust temperature > ick > Adjust time > ick to confirm > Arrow right
> Arrow left to exit menu
Programming your floor heating schedule is a completely
individual decision based on your lifestyle and personal
preferences. Our recommended times and temperatures are
a guide only based on popular settings.
IN-SCREED AREAS [GAS OR HEAT PUMP] - SAME IME EVERY DAY ANY IME OF DAY WI H WO HEA CYCLES [GUIDE ONLY]
Press;
> Menu button > Heating Schedule
> Week Type
> Work days/home days > Arrow right
> ick all work days [every day is dark blue] > Arrow right
> ick to confirm [no home days are ticked] > Arrow left[back]
> Events per Day > Arrow right
> ick 4 events per day > ick to confirm
> Event Schedule
> Work Day : Wake Up [21°C @ 6.00]
> ouch to adjust temperature > ick > Adjust time > ick to confirm > Arrow right
> Work Day : Leave Home [10°C @ 8.00]
> ouch to adjust temperature > ick > Adjust time > ick to confirm > Arrow right
> Work Day : Come Home [21°C @ 15.00]
> ouch to adjust temperature > ick > Adjust time > ick to confirm > Arrow right
> Work Day : Go o Sleep [10°C @ 20.00**]
> ouch to adjust temperature > ick > Adjust time > ick to confirm > Arrow right
> Arrow left to exit menu
THERMOSTAT HEATING SCHEDULE GUIDES
YOU UBE U ORIALS
For more step by step tutorials on setting up your thermostats, please visit our youtube page.
https://www.youtube.com/user/ComfortHeat
MANUAL HEA ING
he MWD5 will always default to the programmed settings. You can override these settings by turning the thermostat to
manual mode. Manual mode will heat to the set temperature then turn ON/OFF, maintaining the temperature indefinitely.
o override programmed setting and operate the thermostat in manual mode
Press;
> Manual
> Adjust temperature up and down with arrow keys. [Red numbers indicates heating. Black indicates at temperature]
> o exit manual mode press X.

Comfort Heat Australia © 2020
www.comfortheat.com.au
ComfortHeat
Hydronic & Electric Floor Heating Systems
IN-SLAB AREAS [HEAT PUMPS] - SAME IME EVERY DAY WI H ONE HEA CYCLE [I.E HIGH SOLAR CAP URE] [GUIDE ONLY]
Press;
> Menu button > Heating Schedule
> Week Type
> Work days/home days > Arrow right
> Un-tick all work days [every day is light blue] > Arrow right
> ick to confirm [every home day is ticked] > Arrow left[back]
> Events per Day > Arrow right
> ick 4 events per day > ick to confirm
> Event Schedule
> Home Day : Wake Up [21°C @10.00**]
> ouch to adjust temperature > ick > Adjust time > ick to confirm > Arrow right
> Home Day : Go o Sleep [5°C @ 15.00**]
> ouch to adjust temperature > ick > Adjust time > ick to confirm > Arrow right
> Arrow left to exit menu
IN-SLAB AREAS [HEAT PUMPS] - SAME IME EVERY DAY WI H WO HEA CYCLES [OFF PEAK AND SHOULDER IMES ONLY]
Press;
> Menu button
> Heating Schedule
> Week Type
> Work days/home days > Arrow right
> ick all work days [every day is dark blue] > Arrow right
> ick to confirm [no home days are ticked] > Arrow left[back]
> Events per Day > Arrow right
> ick 4 events per day > ick to confirm
> Event Schedule
> Work Day : Wake Up [21°C @ 7.00**]
> ouch to adjust temperature > ick > Adjust time > ick to confirm > Arrow right
> Work Day : Leave Home [5°C @ 14.00**]
> ouch to adjust temperature > ick > Adjust time > ick to confirm > Arrow right
> Work Day : Come Home [21°C @ 20.00**]
> ouch to adjust temperature > ick > Adjust time > ick to confirm > Arrow right
> Work Day : Go o Sleep [5°C @ 22.00**]
> ouch to adjust temperature > ick > Adjust time > ick to confirm > Arrow right
> Arrow left to exit menu
Programming your floor heating schedule is a completely
individual decision based on your lifestyle and personal
preferences. Our recommended times and temperatures are
a guide only based on popular settings.
IN-SLAB AREAS [GAS OR HEAT PUMP] - SAME IME EVERY DAY ANY IME OF DAY WI H WO HEA CYCLES [GUIDE ONLY]
Press;
> Menu button > Heating Schedule
> Week Type
> Work days/home days > Arrow right
> ick all work days [every day is dark blue] > Arrow right
> ick to confirm [no home days are ticked] > Arrow left[back]
> Events per Day > Arrow right
> ick 4 events per day > ick to confirm
> Event Schedule
> Work Day : Wake Up [21°C @ 4.00]
> ouch to adjust temperature > ick > Adjust time > ick to confirm > Arrow right
> Work Day : Leave Home [10°C @ 7.00]
> ouch to adjust temperature > ick > Adjust time > ick to confirm > Arrow right
> Work Day : Come Home [21°C @ 16.00]
> ouch to adjust temperature > ick > Adjust time > ick to confirm > Arrow right
> Work Day : Go o Sleep [10°C @ 20.00]
> ouch to adjust temperature > ick > Adjust time > ick to confirm > Arrow right
> Arrow left to exit menu
** Off-peak times are based on Energy Australia NSW ‘ ime of Use’ rates 2020. Please check with your energy provider for your local times.

Comfort Heat Australia © 2020
www.comfortheat.com.au
ComfortHeat
Hydronic & Electric Floor Heating Systems
RADIATOR SYSTEMS - PROGRAM YOUR HEA ING SCHEDULE FOR HE SAME IME EVERY DAY WI H AIR SENSING CON ROL
Press ;
> Menu button
> Arrow down
> Engineer Settings
> Sensor Application
> ick to confirm sensor application
> ick Room
> ick to confirm
> Return to home screen
Press ;
> Menu button
> Heating Schedule
> Week Type
> Work days/home days > Arrow right
> ick all work days [every day is dark blue] > Arrow right
> ick to confirm [no home days are ticked] > Arrow left[back]
> Events per Day
> Arrow right
> ick 4 events per day
> ick to confirm
> Event Schedule
> Work Day : Wake Up [22°C @ 5.00]
> ouch to adjust temperature > ick > Adjust time > ick to confirm
> Arrow right
> Work Day : Leave Home [12°C @ 8.00]
> ouch to adjust temperature > ick > Adjust time > ick to confirm
> Arrow right
> Work Day : Come Home [22°C @ 17.00]
> ouch to adjust temperature > ick > Adjust time > ick to confirm
> Arrow right
> Work Day : Go o Sleep [12°C @ 21.00]
> ouch to adjust temperature > ick > Adjust time > ick to confirm
> Arrow right
MANUAL HEA ING
he MWD5 will always default to the programmed settings. You can override these settings by turning the thermostat to
manual mode. Manual mode will heat to the set temperature then turn ON/OFF, maintaining the temperature indefinitely.
o override programmed setting and operate the thermostat in manual mode
Press;
> Manual
> Adjust temperature up and down with arrow keys. [Red numbers indicates heating. Black indicates at temperature]
> o exit manual mode press X.
Programming your heating schedule is a completely
individual decision based on your lifestyle and personal
preferences. Our recommended times and temperatures are
a guide only based on popular settings.

Comfort Heat Australia © 2020
www.comfortheat.com.au
ComfortHeat
Hydronic & Electric Floor Heating Systems
SETTING UP WIFI CONTROL
he MWD5 thermostat allows you to remotely control your floor heating from any location, providing total comfort control.
he MWD5 must be ON, requires a strong local WiFi connection and internet access, for remote control.
CONNEC ING MWD5 O WIFI
1. Press Menu & arrow down to App Control
2. Press WiFi Connection and arrow right
3. Press Manual
[the thermostat will now search your WiFi area to detect available networks. If your WIFI network does not appear, turn
your router on/off and repeat this process until your network appears on the list.]
4. Select your WiFi network and arrow right.
5. Enter WiFi password
[Left button flips between upper case, lower case, numbers and symbols. Press up and down arrow buttons to scroll and
press highlighted character to select.]
6. Press the ick to complete
[ hermostat will begin connecting to WiFi network.]
Once connected to network, screen displays ‘Status’
WiFi: Connected
Server: Connected
WiFi symbol will highlight on your home page once connected.
7. Arrow back to App Control screen
8. Press Select to App
9. Press QR Code
WiFi ConnectedConnectingLocal NetworkApp Control

Comfort Heat Australia © 2020
www.comfortheat.com.au
ComfortHeat
Hydronic & Electric Floor Heating Systems
INS ALLING HE APP
10. Download ‘SWA ’ App on Apple or Android devices. Go to
App Store or Playstore and search ‘Swatt OJ’
11. Press Install then Open app
12. Press Get Started
13. ick all erms and Conditions boxes & Press Accept
14. Press Next to Connect hermostat
15. Scan the QR code on the thermostat
16. Enter a thermostat name i.e Master EnSuite
17. Enter a heating zone name i.e Bathrooms
18. Press Next
CREA E A LOGIN PROFILE
19. Enter a user name
20. Enter a password and re-enter password
21. Press Create Account
22. Press OK if prompted to remember password
23. On thermostat - ick to Accept Connection to App
24. Press Next on App for final connection
25. Leave Mode? o start adjusting temperature and settings press Leave if prompted.
ADD ZONES & HERMOS A S
SWA App divides your heated areas into zones and within each zone is one or multiply thermostats. You can programme
the same schedule and set the temperature of the whole zone or control each thermostat temperature independently.
26. Press Menu in App
27. Press Manage Zones
28. Press Add New [ hermostat in new Zone or hermostat in existing zone]
You will be prompted to scan the QR code of each thermostat and complete some of the above set-up steps. If adding
many thermostat we recommend planning your zoning thoughtfully as this can function can be very useful if set up
correctly.
SE ING MANUAL EMPERA URES
29. Press Zone Name [ie Bathrooms] to manually adjust the temperature of a whole zone
30. Press hermostat Name [ie Master EnSuite] to manually adjust temperature of a single thermostat

Comfort Heat Australia © 2020
www.comfortheat.com.au
ComfortHeat
Hydronic & Electric Floor Heating Systems
APP MENU
Set Up Schedule Allows you to programme a heating schedule for each zone.
[Schedules can be created for each zone only – not a singular thermostat]
Holiday Programme away times for a pause in your heating schedule.
[Set the start and end date for inactiv e heating period]
Frost Protection Keep your floor abov e freezing point.
Manage Zones
Allows you to create, mov e, delete and rename zones and thermostats.
[Drag and drop thermostats into different zones and tap zones and/or thermostats to re-
name.
Drag and drop zones and/or thermostats into the bin to delete.]
Energy Use View usage for each thermostat [Using noted in kWh]
hermostat Information Details of each hermostat
My Profile Log out or Delete profile/change password
Comfort Heat Australia Pty Ltd ABN 64 089778941
8/11 Ponderosa Parade Warriewood NSW 2103
PO Box 220 Mona Vale 1600
elephone [phone]
[e-mail]
www.comfortheat.com.au
Local call 1300 13WARM
PROGRAMMING SCHEDULER
> Press Menu
> Set Up Schedule
> Select Zone [Can only program zones – not a single thermostat]
> Press M on top row to select Monday
> 1.Event > Start time [5.30AM @ 24-28°C]
> 2.Event > Activate toggle > Start time [8.30AM @ 17°C]
> 3.Event > Activate toggle > Start time [5.00PM @ 24-28°C]
> 4.Event > Activate toggle > Start time [10.00PM @ 17°C]
> Press Copy Schedule
> ick ues/Wed/ hurs/Fri/Sat/Sun
> Press OK to confirm days
> Press OK to confirm Schedule
ROUBLE SHOO ING
For a successful remote connection you must have the following;
1. Logged into your SWA app account on your device.
2. Each thermostat connected to your WiFi network. If no WiFi connection is available, try turning your router off/on.
hermostats may be too far away from the router to join the WiFi network.
3. WiFi network connected to the internet.
In some cases you may be successfully connected to your WiFi network but your internet is down. Check internet
connection with another device.
4. Successful server connection [automatic]
If your server is not connecting it is either your WiFi, internet or the SWA server is down.
Any questions please feel free to contact Comfort Heat Australia 02 9979 8600
HEA ING ONE AREA ONLY
If you have only one bathroom being heated, we recommend keeping it
simple and naming as follows;
Zone Name : Home
hermostat Name : Bathroom