COMPANION ScanShell 800 User manual

Driver’s License Optical Scanner
Installation Guide
Copyright ©2008 Evelyn Manufacturing, All Rights Reserved.
Distributed under license by COMPanion Corporation. Under the copyright laws, this document may not be copied,
in whole or in part without written consent of Evelyn Manufacturing. The same proprietary and copyright notices
must be a!xed to any permitted copies as were a!xed to the original. KeepnTrack™, and the associated logo and
icons are registered trademarks of Evelyn Manufacturing. Other trade names are the property of their respective
corporations. Printed in the United States of America.
1831 Fort Union Blvd, Salt Lake City, Utah 84121
800-347-6439 • 801-943-7277
www.companioncorp.com
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Installation
Prior to installation, please ensure that the computer the scanner is being installed on
meets the minimum system requirements listed below:
•A Pentium 4 or equivalent processor or higher
•512 MB RAM
•A USB 2.0 port
•A minimum of 60 MB free hard drive space
•CD-ROM drive
•Windows 2000, Windows XP, Windows 2003, or Windows Vista
•Internet Explorer version 6 or 7 installed
NOTE: YOU MUST HAVE INTERNET EXPLORER 6 OR 7 OR GREATER INSTALLED TO USE
THE DRVERS LICENSE SCANNER WITH KEEPNTRACK.
Setting up the scanner
When unpacking, verify that you have received the scanner, Installation CD containing
the software installer and this manual, a USB cable, calibration cards, and cleaning
paper. If any components are missing, contact COMPanion by calling
1-800-347-6439 or 1-800-347-4942.
Prior to connecting the scanner to your computer you must install the software and
driver from the CD included with your scanner. Place the CD in your CD drive. From
within Windows open My Computer and then open your CD drive. Double click on the
file named DL Scanner Setup.exe to launch the installer. You should first be greeted
with a KeepnTrack splash screen. Click Next (Image 1).
Image 1
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Image 2
Click Next to continue from the welcome screen (Image 2).
After reviewing the End User License Agreement, click Yes to accept the terms stated
within and proceed (Image 3). If you select No, you will be unable to continue with
the installation, and the Drivers License Scanner will not be installed on your
computer.
Image 3
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Next, select a destination directory on your computer where you wish to install the
Drivers License Scanner files. If you wish to install to a path other than the default
shown click Browse… and select another location. COMPanion Corporation
recommends installing to the default directory. Once you have selected the
installation directory, click Next to continue (Image 4).
Image 4
In the next step, you will need to select the components you wish to install. The
Drivers License Installer package is broken down into two main components:
1) The files required for the Browser Plug-in, or Active X Control.
2) The drivers required for the scanner hardware to function.
Image 5
Select the components you wish to install by placing a check mark in the box
provided and then click Next to continue (Image 5).
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NOTE: THE DRIVER COMPONENT IS SEPARATED INTO SUB-PACKAGES FOR THE TWO
SCANNER MODELS WE CURRENTLY SUPPORT, THE SCANSHELL 800 AND SNAPSHELL
IDR. HIGHLIGHTING THE DRIVERS OPTION IN THE SELECT COMPONENTS WINDOW
WILL OFFER MORE DETAIL. CLICKING THE DETAILS BUTTON WILL OPEN A SEPARATE
WINDOW AND ALLOW YOU TO SELECT ONLY THE DRIVERS FOR THE MODEL OF
SCANNER YOU HAVE (IMAGES 6 AND 7).
Image 6
Image 7
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Once you are satisfied with your selections, click Next to begin the installation (Image
8).
Image 8
Once the installation has finished click Close to exit the Installer and proceed with
setup of your hardware (Image 9).
Image 9
You must Restart your computer first (Image 10)!
Image 10
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Hardware Set-up and Driver Installation
Once you have successfully completed the installation process, you are ready to
connect your hardware and configure it for use. Begin by connecting the “D” shaped
end of the provided USB cable to the ScanShell 800 and the other end to an available
USB port on your computer.
NOTE: DO NOT CONNECT THE SCANNER TO A USB KEYBOARD OR OTHER HUB.
After attaching your scanner, you will be greeted with the Found New Hardware
Wizard. When asked whether Windows can connect to Windows Update to search for
your software, select No, not this time and click Next (Image 11).
Image 11
Select to Install the software automatically (Recommended) and then click Next
(Image 12).
Image 12
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During the hardware installation, Windows will prompt you that the software you are
installing has not passed Windows Logo testing. Select to Continue Anyway (Image
13).
Image 13
When the hardware set-up process has completed, you will be notified by Windows
that the wizard has finished installing the software for the CSSN SCANSHELL 800.
Click Finish (Image 14).
Image 14
The scanner is now installed and ready for use.
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Using the Drivers License Scanner with KeepnTrack
Once both the Drivers License Scanner Browser Plug-In and Drivers have been
installed, you may begin using the scanner with KeepnTrack.
Begin by logging into the Administration component of KeepnTrack at your Kiosk
Station. This is necessary to initially calibrate your Scan Shell 800 scanner. Once
calibrated, it will function correctly for operators signed into either an attended or self
service kiosk on the same machine as well.
From the Operators control panel, click on the button to Enable Scanner
Maintenance (Image 15).
Image 15
NOTE: FOR SOME VERSIONS OF INTERNET EXPLORER (IE7), THE FIRST TIME AN
ATTEMPT TO USE THE ADD-ON IS MADE, YOU WILL BE PROMPTED TO ENABLE IT. YOU
MUST SELECT TO RUN THE ACTIVE X CONTROL FOR YOUR DRIVERS LICENSE SCANNER
TO FUNCTION WITH YOUR BROWSER (IMAGES 16 AND 17). IF YOU WISH TO ENABLE
OR DISABLE THIS CONTROL LATER, YOU MAY DO SO FROM THE MANAGE ADD-ONS
CONTROL IN INTERNET EXPLORER.
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Image 16
Image 17
Once scanner maintenance has been enabled under the Operator control panel in
KeepnTrack administration, select the option to Calibrate ID Scanner (Image 18).
Image 18
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