COMPANION Wireless Universal KeepnTrack Scanner V6555 User manual

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1831 Fort Union Blvd.
Salt Lake City, Utah 84121
www.companioncorp.com
___________________________________________________________________________________________________________________________________
Wireless Universal ID Scanner
Packing List
Thank you for purchasing the Wireless Universal ID Scanner. This package contains the items listed
below. If anything is missing or damaged, please call us toll-free at 1-800-347-6439.

This packing list is used for the following product(s):
❏Wireless Universal ID Scanner (V6555)

Your package contains the following:
❏Wireless Universal ID Scanner
❏Charging Base
❏USB and Charging Cables
❏Installation Guide
❏Warranty Information
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V6555 Wireless Universal ID Scanner
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1831 Fort Union Blvd.
Salt Lake City, Utah 84121
www.companioncorp.com
___________________________________________________________________________________________________________________________________
Wireless Universal ID Scanner
Installation Guide
Thank you for purchasing the Wireless Universal ID Scanner. The next few pages provide general
information about the scanner and steps to install it.
Should you need further assistance or have any questions about the installation process, please
contact COMPanion Customer Support at 1-800-347-4942 or email [email protected].

Getting Started
If there is another scanner attached to your machine, it should be removed at this time. Also, if you
previously used a V6450 or V6451 Drivers License Scanner, be sure to uncheck the Enable ID
Scanner option in Workstation Management. It is not required for this scanner.
To properly program your scanner, first read and ensure that you understand the programming
process, and then place the desired page(s) on a flat surface and scan the required codes for the
desired operation.


This scanner uses custom firmware which should not be updated or reinstalled except
when directed by COMPanion.
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V6555 Wireless Universal ID Scanner
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
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1831 Fort Union Blvd.
Salt Lake City, Utah 84121
www.companioncorp.com
___________________________________________________________________________________________________________________________________
Scanner Basics
The scanner is designed to charge when placed in the base unit. Let’s do that now.
1. Turn off the computer.
2. Connect the interface cable to the base first, then connect the other end to the computer.
3. Connect the power cable to the base, then plug the other end into the wall.
4. Turn the computer back on.
5. When the base is connected and powered on, put the scanner in the base to establish a link.
The green LED on the base will flash to indicate the scanner is charging.

Battery Information
The lithium-ion cell battery was shipped at approximately 30% - 60% charge capacity and should be
charged for a minimum of four hours before initial use. After initial use, it can be used without a full
charge and can also be charged without having to be fully discharged first.
Here are a few tips:
Do’s
✓Keep the base connected to power and the scanner in the base when not in use.
✓Replace the battery when it is no longer able to hold an adequate charge.
✓Replace a defective battery immediately, so it doesn’t damage the scanner.
✓Only use COMPanion batteries with this device. Use of non-approved batteries may result in
damage that is not covered by your warranty.
✓Recycle used batteries or dispose of them in accordance with your local laws and regulations.

Don’ts
𝖷Expose batteries to water, fire, or excessive heat.
𝖷Store the batteries together or with other batteries or metal objects.
𝖷Disassemble, modify, or short-out the batteries.


Batteries can explode if incorrectly handed or replaced, always use caution.
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V6555 Wireless Universal ID Scanner
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

1831 Fort Union Blvd.
Salt Lake City, Utah 84121
www.companioncorp.com
___________________________________________________________________________________________________________________________________
LED Sequences and Tone Meanings
The scanner contains LEDs on the rear of the unit that indicate linking status, decoding state, and
battery condition. The base has LEDs on top of the unit that indicate its power up, communication,
and battery charge condition. In general, red indicates an error and green indicates success.
The scanner and base also have audible indicators:
●1 “razz” error tone = error
●2 beeps = menu change
●1 beep = success.

Scanner LEDs and Tones
LED Indicator
Beep Indicator
Cause
Red flash
None
Battery low
Green flash
1 beep
Successful communication
Red blink
Razz or error tone
Failed communication

Base LED
Red LED
Communication Condition
Off
USB suspended
On continuously
Power on, system idle
Multiple, short blinks
Receiving data

Green LED
Communication Condition
Off
USB suspended
Slow flash: one second intervals
Pre-charging and charging
Fast flash: 300ms intervals
Charging error
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V6555 Wireless Universal ID Scanner
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

1831 Fort Union Blvd.
Salt Lake City, Utah 84121
www.companioncorp.com
___________________________________________________________________________________________________________________________________
Setup and Pairing
The Wireless Universal ID Scanner supports a number of pairing options depending on your device:
●When using a laptop or desktop computer with USB ports, we recommend using the scanner
base for charging and wireless communication with Charge and Link mode.
●When using an iPad or other supported mobile device, first disable pairing with the scanner
base by plugging it into a USB port on another machine to charge, then pair the scanner to the
device using Charge-Only mode or Charge and Link mode.
Charge-Only Mode
To charge the scanner without linking it to the base, scan the Charge-Only Mode barcode:

CHARGE-ONLY MODE
:*:BASLNK0
Charge and Link Mode
To charge the scanner and link it to the base, scan the Charge and Link Mode barcode, followed by
the appropriate keyboard code for the type of machine the base is connected to.
If the base is currently programmed to Charge-Only Mode, you must link a scanner to it before it can
be programmed for Charge and Link Mode. To link the scanner, scan the linking barcode on the
bottom of the base, then scan the Charge and Link Mode barcode, followed by the appropriate
keyboard code for the type of machine the base is connected to.

CHARGE AND LINK MODE
:*:BASLNK1

USB KEYBOARD (PC)
PAP124


USB KEYBOARD (MAC)
PAP125
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V6555 Wireless Universal ID Scanner
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

1831 Fort Union Blvd.
Salt Lake City, Utah 84121
www.companioncorp.com
___________________________________________________________________________________________________________________________________
Bluetooth Pairing to Mobile Devices
The scanner can be paired with a mobile device (like a laptop, tablet, mobile phone, etc.) to be used
wirelessly. However, the Bluetooth connection must be disconnected before it can communicate with
the base. Please review the Disconnect Bluetooth Pairing section for details.
To pair the scanner with a mobile device via Bluetooth:
1. Scan the Charge-Only Mode barcode on the previous page.
2. Scan the following barcode to enable the Bluetooth Connect configuration

BLUETOOTH HID KEYBOARD CONNECT
PAPBTH
3. On your mobile device, search for other Bluetooth devices and then select the scanner. If the
devices pair automatically, skip step 4.
4. Sometimes a PIN is required to pair the devices. Your scanner’s default PIN is 1234, which you
may need to enter the first time you connect to a device.
If the device you’re connecting to displays a PIN, enter it into the scanner using the barcodes
on the next page. But do it fast — you’ve only got about 60 seconds. 
a. First, scan the Bluetooth PIN Code.
b. Next, scan the barcodes for each number.
c. Last, scan Save.
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V6555 Wireless Universal ID Scanner
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1831 Fort Union Blvd.
Salt Lake City, Utah 84121
www.companioncorp.com
___________________________________________________________________________________________________________________________________
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
BLUETOOTH PIN CODE
BT_PIN

0

1

2

3

4

5

6

7

8

9

SAVE
MNUSAV
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V6555 Wireless Universal ID Scanner
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1831 Fort Union Blvd.
Salt Lake City, Utah 84121
www.companioncorp.com
___________________________________________________________________________________________________________________________________

5. Finally, scan the following code to set the optimal inter-character delay. If this step is not
performed, the scanner may output data at a rate the device is not able to handle, resulting in
what may appear to be misreads.

DLYCHR10


Once your scanner has been connected directly to an iPad, you can toggle the virtual
keyboard on your device with a quick double pull of the scanner trigger.

Disconnect Bluetooth Pairing
If your scanner was paired with an iPad, smart phone, or other compatible mobile device, you must
disconnect it before it can communicate with the base. Scan the Bluetooth HID Keyboard Disconnect
barcode below to un-link the device, then scan the linking barcode on the base to re-link the scanner.

BLUETOOTH HID KEYBOARD DISCONNECT
PAPSPP

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V6555 Wireless Universal ID Scanner
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

1831 Fort Union Blvd.
Salt Lake City, Utah 84121
www.companioncorp.com
___________________________________________________________________________________________________________________________________
Scanner Entry Modes
Kiosk Sign-In

Scan this QR code to begin Kiosk Sign-In mode in an Attended, Self-Service, or
Express kiosk. Select the First Name field, then scan the person’s ID to obtain
the following:
●First, Middle, and Last Name
●Birth Date
●Driver License Number

Kiosk Sign-In: Name Only

If your KeepnTrack kiosk doesn’t require a birth date to sign in, scan this QR
code to begin Name Only mode. Select the First Name field, then scan the
person’s ID to obtain the following:
●First Name
●Middle Name
●Last Name

Volunteer Verification

Scan this QR code to begin the Volunteer Verification process. Select the First
Name field, then scan the person’s ID to extract the following:
●First, Middle, and Last Name
●Birth Date
●Driver License Number
New Person

Scan this QR code to begin New Person mode. In People Management, select
the Person ID field, then scan the ID to extract the following:
●First, Middle, and Last Name
●Sex
●Birth Date
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V6555 Wireless Universal ID Scanner
Page 9 of 13
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
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1831 Fort Union Blvd.
Salt Lake City, Utah 84121
www.companioncorp.com
___________________________________________________________________________________________________________________________________
Optional Programming
Trigger Modes
Scan a barcode to program a trigger mode. 

MANUAL TRIGGER MODE
Press the trigger to scan. Default.


PRESENTATION MODE
Scanner is activated when it detects a barcode.


STREAMING PRESENTATION MODE
Scanner illumination stays on to continuously look for barcodes.


DISABLE 1D SCANNING ON DRIVER LICENSES
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V6555 Wireless Universal ID Scanner
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

1831 Fort Union Blvd.
Salt Lake City, Utah 84121
www.companioncorp.com
___________________________________________________________________________________________________________________________________
Carriage Return
Scan the following sequence of barcodes to add a carriage return to 1D code 39 barcodes.

FIRST

SECOND

THIRD

FOURTH

FIFTH

SIXTH

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V6555 Wireless Universal ID Scanner
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1831 Fort Union Blvd.
Salt Lake City, Utah 84121
www.companioncorp.com
___________________________________________________________________________________________________________________________________
Diagnostic Utilities
These barcodes are for various utilities and diagnostic tools used to calibrate and reset the Wireless
Universal ID Scanner.

STOP! Do NOT continue without first contacting Customer Support. Scanning these
barcodes incorrectly or in the wrong context can irreparably damage your scanner.


VERSION CHECK


ACTIVATE DEFAULTS
DEFALT


ON
TSTMNU1


OFF
TSTMNU0
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V6555 Wireless Universal ID Scanner
Page 12 of 13
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

1831 Fort Union Blvd.
Salt Lake City, Utah 84121
www.companioncorp.com
___________________________________________________________________________________________________________________________________
Hardware Warranty
COMPanion Corporation’s scanners, printers, cash drawers, and other hardware devices are
warranted by COMPanion against defects in materials and workmanship for the specified period
from the date of shipment by COMPanion to the end-user. During this warranty period, we, or our
designated repair facility, will repair or replace (at our option) at no charge any device that proves to
be defective, provided you return the device, shipping prepaid, to COMPanion, following the return
guidelines below. 

Standard Warranty Period: 12 Months

This warranty does not apply to damage caused by accident or misuse, including by the use of paper
not sourced from COMPanion, or as the result of service or modification by other than COMPanion or
our designated repair facility. 
No other express warranty is given. The replacement of the device is your exclusive remedy. Any
other implied warranty of merchantability or fitness is limited to the duration of this written warranty.
Some states, provinces, and countries do not allow limitations on how long an implied warranty lasts,
so the above limitation may not apply to you. 
In no event shall COMPanion or its designated repair facility be liable for consequential damages.
Some states, provinces, and countries do not allow for the exclusion or limitation of incidental or
consequential damages, and so the above limitations or exclusions may not apply to you. 

Return Guidelines
Should your device fail to operate during the period of this warranty, contact COMPanion Customer
Support at 1-800-347-4942. Our staff will help resolve the issue or provide instructions to properly
return the device to COMPanion.
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V6555 Wireless Universal ID Scanner
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