Compaq Evo N600c Manual

b
Maintenance and Service Guide
Compaq Evo N610c and Evo N600c
Document Part Number: 279362-001
July 2002
This guide is a troubleshooting reference used for maintaining
and servicing the notebook. It provides comprehensive
information on identifying notebook features, components, and
spare parts, troubleshooting problems, and performing
disassembly procedures.
279362-001.book!!Page!i!!Monday,!July!8,!2002!!11:49!AM

© 2002 Compaq Information Technologies, L.P.
Compaq, Evo, the Compaq logo, and Premier•Sound are trademarks of Compaq
Information Technologies Group, L.P. In U.S. and/or other countries.
Microsoft and Windows are trademarks of Microsoft Corporation. In U.S.
and/or other countries.
Intel and Pentium are trademarks of Intel Corporation in U.S. and/or other
countries.
All other product names mentioned herein may be trademarks of their respective
companies.
Compaq shall not be liable for technical or editorial errors or omissions
contained herein. The information in this document is provided “as is” without
warranty of any kind and is subject to change without notice. The warranties for
Compaq products are set forth in the express limited warranty statements
accompanying such products. Nothing herein should be construed as
constituting an additional warranty.
Maintenance and Service Guide
First Edition July 2002
Document Part Number: 279362-001
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Maintenance and Service Guide iii
Contents
1 Product Description
1.1 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–9
1.3 Clearing a Password. . . . . . . . . . . . . . . . . . . . . . . . . 1–10
1.4 Power Management . . . . . . . . . . . . . . . . . . . . . . . . . 1–11
1.5 Notebook External Components . . . . . . . . . . . . . . . 1–12
1.6 Design Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–25
2 Troubleshooting
2.1 Computer Setup and Diagnostics Utilities . . . . . . . . . 2–1
Selecting Computer Setup or
Compaq Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . 2–1
Selecting from the File Menu . . . . . . . . . . . . . . . . . . 2–3
Selecting from the Security Menu. . . . . . . . . . . . . . . 2–4
Selecting from the Advanced Menu . . . . . . . . . . . . . 2–5
2.2 Using Compaq Diagnostics . . . . . . . . . . . . . . . . . . . . 2–7
Obtaining, Saving, or Printing
Configuration Information. . . . . . . . . . . . . . . . . . . . . 2–7
Obtaining, Saving, or Printing Diagnostic
Test Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8
2.3 Troubleshooting Flowcharts. . . . . . . . . . . . . . . . . . . 2–10
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iv Maintenance and Service Guide
Contents
3 Illustrated Parts Catalog
3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . . 3–1
3.2 Notebook System Major Components . . . . . . . . . . . . 3–2
3.3 Miscellaneous Plastics Kit Components . . . . . . . . . 3–14
3.4 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–16
3.5 Miscellaneous. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–20
4 Removal and Replacement Preliminaries
4.1 Tools Required. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
4.2 Service Considerations. . . . . . . . . . . . . . . . . . . . . . . . 4–1
Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2
Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . 4–2
4.3 Preventing Damage to Removable Drives . . . . . . . . . 4–3
4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . . 4–4
4.5 Packaging and Transporting Precautions . . . . . . . . . . 4–4
4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–5
4.7 Grounding Equipment and Methods . . . . . . . . . . . . . 4–6
5 Removal and Replacement Procedures
5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2
5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . . 5–2
5.3 Preparing the Notebook for Disassembly . . . . . . . . . 5–4
5.4 Computer Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–11
5.5 Mini PCI Communications Board . . . . . . . . . . . . . . 5–12
5.6 Disk Cell RTC Battery. . . . . . . . . . . . . . . . . . . . . . . 5–15
5.7 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–17
5.8 Memory Expansion . . . . . . . . . . . . . . . . . . . . . . . . . 5–22
5.9 TouchPad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–25
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Contents
Maintenance and Service Guide v
5.10 Switch Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–27
5.11 Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–29
5.12 Top Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–33
5.13 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–36
5.14 Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–43
5.15 Heat Sink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–47
5.16 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–51
5.17 DC-DC Converter Board . . . . . . . . . . . . . . . . . . . . 5–53
5.18 Modem Cable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–55
6 Specifications
A Connector Pin Assignments
B Power Cord Set Requirements
3-Conductor Power Cord Set . . . . . . . . . . . . . . . . . . . . . . B–1
General Requirements . . . . . . . . . . . . . . . . . . . . . . . . B–1
Country-Specific Requirements . . . . . . . . . . . . . . . . . . . . B–2
C Screw Listing
Index
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Maintenance and Service Guide 1–1
1
Product Description
The Compaq Evo Notebook N610c and N600c Series offer
advanced modularity, Mobile Intel Pentium 4 and Pentium III
processors with 64-bit architecture, industry-leading Accelerated
Graphics Port (AGP) implementation, and extensive multimedia
support.
Figure 1-1. Compaq Evo Notebook N610c
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1–2 Maintenance and Service Guide
Product Description
1.1 Models
Computer models are shown in Tables 1-1 through 1-3.
Table 1-1
Compaq Evo Notebook N610c
Model Naming Conventions
Key
N610 P4 200 P4 40 V C 25 O XXXXXX-XXX
123456789 10
Key Description Options
1 Brand/Series
designator
N=Notebook 610=610c series
600=600c series
2 Processor type P4=Pentium 4 P3=Pentium III
3 Processor speed 200=2.0 Ghz
190=1.9 GHz
180=1.8 GHz
170=1.7 GHz
160=1.6 GHz
106=1.06 GHz
866=866 MHz
4 Display type/
size/resolution
P=SXGA+ (1400 × 1050)
X=XGA (1024 × 768)
4=14.x-inch
5 Hard drive size 40=40 GB
30=30 GB
20=20 GB
15=15 GB
10=10 GB
6 Optical drive
designator
V=DVD-ROM drive
W=DVD-RW drive
D=CD-ROM drive
R=CD-RW drive
7 Integrated
communication
M=Modem
0=None
C=Modem/NIC
combination card
8 RAM 51=512 MB
38=384 MB
25=256 MB
12=128 MB
9 Operating system 8=Windows 98 SE
6=Windows 2000 and
Windows XP
2=Windows 2000
O=Windows XP Pro
E=Windows XP Home
10 SKU#
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Product Description
Maintenance and Service Guide 1–3
Table 1-2
Compaq Evo Notebook N610c Models
The following Evo Notebook N610c models use config. code KT81 and feature:
■Dual Stick pointing device (TouchPad and pointing stick)
■8-cell, 4.0-Ah lithium ion (Li ion) battery pack
■3-year warranty
■32 MB of discrete video memory
■No system memory
■No optical drive
N610 P4 180 X4 30 0 C 0 O KT81
United States 470037-549
N610 P4 180 X4 30 0 C 0 2 KT81
United States 470037-542
The following Evo Notebook N610c models use config. code KT8Z and feature:
■Dual Stick pointing device (TouchPad and pointing stick)
■8-cell, 4.0-Ah lithium ion (Li ion) battery pack
■3-year warranty
■32 MB of discrete video memory
N610 P4 200 P4 40 W C 25 O
French Canada 470037-757 United States 470037-755
N610 P4 200 P4 40 W C 25 2
French Canada 470037-754 United States 470037-749
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1–4 Maintenance and Service Guide
Product Description
N610 P4 180 X4 30 V C 25 O
Asia Pacific
Australia
Belgium
Brazil
Czech Republic
Denmark
France
French Canada
Germany
Greece/Poland
Hong Kong
Hungary
Israel
Italy
Japan
Japan (English)
Korea
Latin America
Latin America
(GEM/NAFTA)
470037-714
470037-713
470037-687
470037-712
470037-688
470037-689
470037-690
470037-685
470037-691
470037-692
470037-717
470037-693
470037-694
470037-695
470037-707
470037-708
470037-718
470037-710
470037-747
The Netherlands
Norway
People’s
Republic of
China
Portugal
Russia
Saudi Arabia
Slovenia
Spain
Sweden/Finland
Switzerland
Ta i w an
Tu r k ey
United Kingdom
United States
United States
(GEM/NAFTA)
470037-696
470037-697
470037-709
470037-699
470037-700
470037-686
470037-701
470037-702
470037-703
470037-704
470037-715
470037-705
470037-706
470037-684
and
470037-722
470037-746
Table 1-2
Compaq Evo Notebook N610c Models
(Continued)
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Product Description
Maintenance and Service Guide 1–5
N610 P4 180 X4 30 V C 25 2
Asia Pacific
Australia
Belgium
Brazil
Czech Republic
Denmark
France
French Canada
Germany
Greece/Poland
Hong Kong
Hungary
Israel
Italy
Japan
Japan (English)
Korea
Latin America
Latin America
(GEM/NAFTA)
470037-572
470037-570
470037-529
470037-569
470037-530
470037-531
470037-532
470037-527
470037-533
470037-535
470037-584
470037-537
470037-538
470037-539
470037-561
470037-563
470037-587
470037-566
470037-726
The Netherlands
Norway
People’s
Republic of
China
Portugal
Russia
Saudi Arabia
Slovenia
Spain
Sweden/Finland
Switzerland
Ta i w an
Tu r k ey
United Kingdom
United States
United States
(GEM/NAFTA)
470037-541
470037-543
470037-577
470037-545
470037-546
470037-528
470037-548
470037-551
470037-552
470037-555
470037-580
470037-556
470037-558
470037-525
and
470037-720
470037-724
N610 P4 160 X4 20 V C 25 O
French Canada 470037-736 United States
United States
(GEM/NAFTA)
470037-733
470037-738
N610 P4 160 X4 20 V C 25 2
United States
(GEM/NAFTA)
470037-738
Table 1-2
Compaq Evo Notebook N610c Models
(Continued)
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