Compaq DL320 - ProLiant - G3 Technical manual

White Paper
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January 2002
Prepared by Customer Service
Training and Development
Compaq Computer Corporation
Contents
Product Description ....................3
Features.....................................3
System and Mechanical
Spare Parts List ...........................4
Servicing Procedures..................8
Processor...................................8
DVD-ROM/Diskette
Combination Drive ...................13
Service Considerations.............16
References .................................17
Compaq ProLiant DL320
Service Update
Abstract: This service update white paper describes updates to the
Compaq ProLiant DL320 Server. It provides option part numbers for
the DVD/diskette combination assembly, spares part numbers for the
1.13 Ghz processor and service procedures for removing or replacing
the DVD/diskette combination assembly and processor.

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Compaq ProLiant DL320 Service Update© 2002 Compaq Computer Corporation
Compaq and the Compaq logo are registered in the U.S. Patent and Trademark Office. Microsoft and
Windows are trademarks of Microsoft Corporation in the United States and other countries. All other
product names mentioned herein may be trademarks of their respective companies.
Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information
in this document is provided “as is” without warranty of any kind and is subject to change without notice.
The warranties for Compaq products are set forth in the express limited warranty statements accompanying
such products. Nothing herein should be construed as constituting an additional warranty.

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Product Description
The ProLiant DL320 Server has a new option, a DVD/diskette combination drive and a new
processor speed, 1.13Ghz. This document lists the new option and spares part numbers and
reviews the corresponding procedures to service.
Features
This is a review of the features pertinent to this update.
■New, faster processor speed: 1.13Ghz
■New DVD-ROM/diskette drive assembly
ProLiant DL320 Server– Internal View

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System and Mechanical Spare Parts List
As a review, Figure 1 and 2 illustrate an exploded views of the mechanical and system spare
component parts. Table 1 lists the option and spare part numbers. Part numbers for new processor
and DVD/diskette combination assembly are highlighted in yellow.
Figure 1. Mechanical parts exploded view

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Figure 2. System components exploded view
Table 1: System and Mechanical Spare Parts List
Item Description Spare Parts List
Mechanical Components
1a Chassis 207735-001
1b Access panel
2 Fixed cable tray 173839-001
3 PCI riser board assembly 207727-001
4 Fan 207729-001
5 Center wall and bracket with fans 213288-001
6 Power supply, 180 W 207728-001

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Item Description Spare Parts List
Boards
7 User interface board 207725-001
8 CD-ROM (DVD-ROM)/diskette drive assembly
backplane
207726-001
9a System board 207723-001
9b System board for 1.13-Ghz processors or greater 260142-001
10 Single Channel Wide Ultra2 SCSI controller module
and support posts (SCSI models only)
207724-001
11 Ultra ATA/100 controller module with support posts
(ATA models only) )
207738-001
Processors
12a 800-MHz Intel Pentium III processor with heat sink 207720-001
12b 866-MHz Intel Pentium III processor with heat sink 207721-001
12c 933-MHz Intel Pentium III processor with heat sink 207722-001
12d 1-GHz Intel Pentium III processor with heat sink 235446-001
12e 1.13-GHz Intel Pentium III processor with heat sink 260141-001
Mass Storage Devices
13a CD-ROM/diskette drive assembly 173834-001
Low-profile 1.44-MB diskette drive
Low-profile IDE CD-ROM drive
13b DVD-ROM/diskette drive assembly 269046-001
Low-profile 1.44-MB diskette drive
Low-profile IDE DVD-ROM drive
14 ATA hard drive, 10 GB 207737-001
15 ATA hard drive, 20 GB * 207736-001
16 SCSI hard drive, 9 GB * 152189-001
17 SCSI hard drive, 18 GB * 152191-001
Miscellaneous
18 IEC power cord * 142258-004
Item Description Spare Parts List
19 Hard drive cable kit * 207731-001

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CD-ROM (DVD-ROM)/diskette drive assembly
cable *
ATA hard drive cables (2) *
20 Two-device terminated SCSI cable (Ultra3) * 207730-001
Note: * Not shown
Refer to the QuickSpecs for a more complete list of options. (See References.)

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Servicing Procedures
Processor
Power down the server
Step Action
1. Press the server Power On/Off switch to power down the server. When the server is
off, the power LED deactivates.
2. Verify that the fan is off by listening for the fan noise to stop.
3. Disconnect the power cord first from the AC outlet and then from the server.
4. Disconnect all remaining cables on the server rear panel, including cables extending
from external connectors on expansion boards.
5. For stability and safety, position the server securely on a workbench or other solid
surface.

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Remove and replace the access panel
Step Action
1. Press and hold down the locking latches .
2. Slide the access panel approximately 1.25 cm (0.5 inch) toward the rear of the unit
and lift the panel to remove it .
Reverse steps 1 through 2 to replace the access panel. When the locking latches snap
into place, the access panel is secure.

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Remove and replace the processor
CAUTION: Always use a new thermal pad and a new heatsink when replacing processors.
Failure to use new components can cause damage to the processor.
Step Action
1. Locate the processor on the system board.
2. WARNING: To reduce the risk of personal injury from hot surfaces, allow the
internal system components to cool before touching them.
CAUTION: The processor socket must be populated at all times. Failure to replace
the processor results in the system failing to boot and halting during the POST. This
error prevents the system from functioning properly.
Disengage the heatsink retaining clip , .
3. Remove the heatsink from the top of the processor .
CAUTION: Always use a new thermal pad and a new heatsink when replacing
processors. Failure to use new components may result in damage to the processor.
4. Lift the ejecting lever to disengage the processor from the system board .

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Step Action
5. CAUTION: Scrape thermal interface material off of the processor carefully to avoid
damaging the processor. Store the processor in a static-free environment after
removing it from the server.
CAUTION: Remove the plastic cover to expose the adhesive side of the thermal pad
on the new heatsink before placing the heatsink on the processor. The system will not
continue to operate if the plastic cover is left in place.
If you intend to reuse the processor, carefully scrape the thermal pad from the
processor surface and apply a new thermal pad and heatsink before reseating the
processor.
Reverse steps 1 through 6 to reinstall the processor and heatsink.

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DVD-ROM/Diskette Combination Drive
Power down the server
Step Action
1. Press the server Power On/Off switch to power down the server. When the server is
off, the power LED deactivates.
2. Verify that the fan is off by listening for the fan noise to stop.
3. Disconnect the power cord first from the AC outlet and then from the server.
4. Disconnect all remaining cables on the server rear panel, including cables extending
from external connectors on expansion boards.
5. For stability and safety, position the server securely on a workbench or other solid
surface.

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Shipping/ejector key
Compaq ProLiant DL320 servers include a shipping/ejector key that secures the DVD-
ROM/diskette drive assembly or the bezel blank during shipping. This key should be removed
before server deployment. The key is also used to eject an assembly or the blank.
CAUTION: Always install the shipping/ejector key in its storage location inside the chassis
before shipping the server. Failure to do so can result in damage to the CD-ROM/diskette drive
assembly.
Step Action
1. Identify and lift the shipping/ejector key from its storage location.
2. If you intend to use the DVD-ROM/diskette drive assembly ejection feature
frequently, leave the key in the ejector port for easy access, as shown in the following
illustration. Otherwise, store the shipping/ejector key for future use.

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Remove and replace the DVD-ROM/combination drive
Step Action
1. Remove the shipping/ejector key from the chassis if you have not already done so.
2. Insert the shipping/ejector key approximately 1.25 cm (0.5 inch) into the DVD-
ROM/diskette drive assembly ejector port on the lower right corner of the server front
panel to eject the DVD-ROM/diskette drive assembly .
CAUTION: To reduce the risk of thermal damage, do not operate the server without
either the DVD-ROM/diskette drive assembly or the bezel blank installed.
To replace the assembly, slide the assembly into the bay until it is fully seated.

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Service Considerations
As with the CD-ROM/diskette combination assembly, the DVD-ROM/diskette combination
assembly is a one-piece unit.
Item Description
Bay 1 DVD-ROM and Diskette drive assembly
Note: Expansion Bays are not available in this server. The DVD-ROM and Diskette drive are a
single assembly

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References
For information on servicing and troubleshooting the Compaq ProLiant DL320 Server refer to
the:
Install Guide
Compaq ProLiant DL320 Setup and Installation Guide
This guide is designed to be used as step-by-step instructions for installation and as a reference for
operation, troubleshooting, and future upgrades.
203836-001 (PDF,BM) 7210 KB ARCHIVE Internal Link
http://www3.compaq.com/support/reference_library/selectproduct.asp External Link
Service Guide
Compaq ProLiant DL320 Maintenance and Service Guide
This Maintenance and Service Guide is a troubleshooting guide that can be used for reference when
servicing Compaq ProLiant DL320 servers.
203834-001 (PDF,BM) 3165 KB ARCHIVE Internal Link
http://www3.compaq.com/support/reference_library/selectproduct.asp External Link
QuickSpec
Compaq ProLiant DL320 QuickSpec
http://www.compaq.com/products/quickspecs/10692_na/10692_na.html
Training (Internal Links)
Compaq ProLiant Server Family WEB Based Training
Link to Web Based Course
http://enterprisetraining.qweb.cpqcorp.net/training/proliantfulllinewbt/welcome.htm
Compaq ProLiant DL320 WEB Service Overview
Link to Web Based Course
/wbt/CSZZ78-EWB/DL320_Service_Overview_IG_Web.htm
Compaq ProLiant DL320 WEB Service Overview
Link to Web Based Training Course
http://learning1.americas.cpqcorp.net/mcsl_abs/cszz78-ewb.asp