Compleo Cito 500 2in1 User manual

Operating instruction
Cito 500 2in1
Payment Terminal; SAM EU
Article Number: i00022057
Issue: 2023_10
Revision: 01

Table of contents
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Table of contents
1 About this manual................................................................................................................................ 6
1.1 Further requirements.................................................................................................................................. 6
1.2 Conventions of presentation...................................................................................................................... 7
1.3 Abbreviations ................................................................................................................................................ 8
1.4 Locations and contact information........................................................................................................... 9
2 Safety ................................................................................................................................................... 10
2.1 Warnings......................................................................................................................................................... 10
2.1.1 Sectional warnings........................................................................................................................... 11
2.2 Intended use.................................................................................................................................................. 11
2.3 Foreseeable misuse ..................................................................................................................................... 11
2.4 Safety instructions for the user ................................................................................................................. 11
2.5 Personnel qualification................................................................................................................................ 11
2.6 Dangers and residual risks .......................................................................................................................... 12
2.7 Electrical voltage .......................................................................................................................................... 12
2.8 Incorrect handling ........................................................................................................................................ 12
3 Transport, packaging and storage ...................................................................................................... 14
3.1 Transport Inspection ................................................................................................................................... 14
3.2 Storage conditions ....................................................................................................................................... 14
3.3 Transport with lifting gear........................................................................................................................... 15
4 Product description ............................................................................................................................ 17
4.1 Design ............................................................................................................................................................. 17
4.2 Series label..................................................................................................................................................... 18
4.3 Technical specifications.............................................................................................................................. 19
4.3.1 General information........................................................................................................................ 19
4.3.2 Connections ..................................................................................................................................... 19
4.3.3 Electrical characteristics................................................................................................................ 19
4.3.4 Protective devices........................................................................................................................... 20
4.3.5 Ambient conditions ......................................................................................................................... 20
4.3.6 Mechanical data ............................................................................................................................... 20
4.3.7 Communication interfaces ............................................................................................................ 21
4.3.8 Legal regulations.............................................................................................................................. 21
5 Installation ........................................................................................................................................... 23
5.1 Location ......................................................................................................................................................... 23
5.2 Mechanical installation ................................................................................................................................ 24
5.2.1 Installation on asphalt or concrete surfaces.............................................................................. 25
5.2.2 Installation with concrete base..................................................................................................... 28
5.2.3 Base plate.......................................................................................................................................... 30
5.2.4 Housing closure................................................................................................................................ 30

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5.2.5 Changing the locking cylinder ....................................................................................................... 31
5.3 Electrical installation.................................................................................................................................... 32
5.3.1 Power supply cable ......................................................................................................................... 34
5.3.2 Equipotential bonding..................................................................................................................... 35
5.3.3 Data connection via RJ45 plug...................................................................................................... 36
6 Start-up ............................................................................................................................................... 38
6.1 Testing the charging system ....................................................................................................................... 38
6.2 System start-up ............................................................................................................................................ 39
7 Operation............................................................................................................................................. 40
7.1 Charging process.......................................................................................................................................... 41
7.2 Charging the vehicle .................................................................................................................................... 42
7.2.1 "Charge for free".............................................................................................................................. 42
7.2.2 Authorisation .................................................................................................................................... 42
7.2.3 Charging with type2 socket........................................................................................................... 43
7.2.4 Charging with CCS plug .................................................................................................................. 43
7.3 Ending the charging process ...................................................................................................................... 44
7.3.1 End "Charge for free"...................................................................................................................... 44
7.3.2 Authorisation .................................................................................................................................... 44
7.3.3 Ending charging with type2 socket.............................................................................................. 45
7.3.4 Ending charging with CCS plug...................................................................................................... 46
7.3.5 Retrieve billing data......................................................................................................................... 46
7.4 Operating Signals and Displays................................................................................................................... 47
7.4.1 Status LED displays.......................................................................................................................... 47
7.4.2 Displays.............................................................................................................................................. 48
7.4.3 Acoustic signals................................................................................................................................ 48
8 Malfunctions ........................................................................................................................................ 49
8.1 Residual current circuit breaker (RCCB).................................................................................................. 49
8.2 Circuit breaker (MCB) .................................................................................................................................. 49
9 Troubleshooting information.............................................................................................................. 50
9.1 About this information................................................................................................................................. 50
9.2 Scope of application .................................................................................................................................... 50
9.3 OCPP 1.6 ......................................................................................................................................................... 50
9.4 Compleo-specific......................................................................................................................................... 51
10 Maintenance ........................................................................................................................................ 54
10.1 Maintenance plan ......................................................................................................................................... 55
10.2 Maintenance work ........................................................................................................................................ 55
10.2.1 Replacing the filter mat at the air outlet..................................................................................... 55
10.2.2 Replacing the filter mat at the air inlet........................................................................................ 56
10.3 Maintenance and repair .............................................................................................................................. 56
10.4 Cleaning.......................................................................................................................................................... 56

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11 Decommissioning, dismantling and disposal ...................................................................................... 58
11.1 Disposal .......................................................................................................................................................... 58
12 Annexes................................................................................................................................................ 60
12.1 Unit dimensions ............................................................................................................................................ 60
12.2 Commissioning and test reports................................................................................................................ 61
12.2.1 DC-Prüfprotokoll_V1.9.................................................................................................................... 62
12.3 Memory and display module SAM.............................................................................................................. 67
12.3.1 SAM_EU_rev05.pdf .......................................................................................................................... 68

About this manual
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1 About this manual
This manual contains descriptions and important information for the safe and trouble-free
use of the charging system.
The manual is part of the charging system and must be accessible at all times to all persons
working on and with the charging system. The manual must be kept in a clearly legible
condition.
The personnel must have carefully read and understood this manual before starting any
work. The basic prerequisite for safe working is the observance of all specified safety and
warning instructions as well as handling instructions in this manual.
In addition to the instructions in this manual, the local accident prevention regulations and
the national industrial safety regulations apply.
Illustrations are for basic understanding and may differ from the actual design of the charging
system.
Additional information on the product: https://www.compleo-charging.com/produkte/
document-center.
1.1 Further requirements
The operator must ensure that the product is properly installed and used as intended.
During installation and start-up, the national legal requirements and regulations for accident
prevention must be observed. In Germany these include the requirements according to DIN
VDE 0100 and the accident prevention regulations according to DGUVV3.
Before the product is released, an appropriate test must be carried out to ensure all safety
features and the proper functionality of the product. In addition, the operator must ensure
the operational safety of the product by means of regular maintenance (see
chapter10Maintenance,page54).
This document reflects the state-of-the-art of the product at the time of publication.
NOTICE
Compliance with regulations
The normative references and regulations according to which the product was designed and
constructed are listed in the declaration of conformity. When installing and commissioning a
product from Compleo Charging Solutions, nationally applicable standards and regulations
must also be observed.
INFORMATION
Validity of standards and regulations
All standards, regulations, test intervals and the like mentioned in this document are valid in
Germany. If a system is set up in another country, equivalent documents with a national
reference must be used.

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1.2 Conventions of presentation
For easy and quick understanding, different information in this manual is presented or
highlighted as follows:
– List without fixed order
– List (next item)
– Subitem
– Subitem
1. Handling instruction (step)1
2. Handling instruction (step)2
ðAdditional notes for the previous step
(1) Position number in figures and keys
(2) Consecutive position number
(3)…
Reference (example): See "chapter 6.5, page27"
INFORMATION
Information contains application tips, but no hazard warnings.

About this manual
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1.3 Abbreviations
Abbreviation Explanation
AC Alternating Current
BM Floor mounting on prefabricated base or load-bearing ground
CCS Combined Charging System
CHA Abbreviation for plug designation: CHAdeMO
DC Direct Current
eHZ electronic domestic meter
EMC Electromagnetic Compatibility
fleet Charging station with busbar system
HAK Domestic junction box
IMD Insulation Monitoring Device IEC 61557-8
IMS Intelligent measuring system
CMS Cable management system
MCB Miniature Circuit Breaker
MessEG Measuring and calibration law
MessEV Measuring and calibration regulations
N/A Not Available/ Applicable
OCPP Open Charge Point Protocol
PT Payment Terminal
RCD Residual Current Device
RDC-DD Residual Direct Current-Detecting Device
S/N Serial number
SAM Memory and display module
SPD Surge Protective Device
SVHC Substance of Very High Concern
UV Sub-distribution
WLL Work Load Limit

About this manual
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1.4 Locations and contact information
Compleo Charging Solutions GmbH & Co. KG [phone]
Ezzestraße 8 [email protected]
44379 Dortmund, Germany compleo-charging.com
Compleo Charging Solutions UK Ltd. [phone]
The Lambourn, Wyndyke Furlong [email protected]
Abingdon, OX14 1UJ, United Kingdom compleocharging.co.uk
Compleo Charging Solutions AG Switzerland
Hardturmstrasse 161 [email protected]
8005 Zurich, Switzerland compleo-charging.ch
Compleo Charging Solutions GmbH
Campus 21, Liebermannstraße F05, 402/7 [email protected]
2345 Brunn am Gebirge, Austria compleo.at
Compleo CS Nordic AB [phone]
Derbyvägen 4 [email protected]
212 35 Malmö, Sweden compleocs.se

Safety
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2 Safety
To ensure operational safety of the charging equipment and to avoid serious injuries caused
by flashovers or short circuits, the following information and safety instructions for operating
the unit must be observed.
Repair work on the unit must only be carried out by authorised specialist personnel. The
housing of the unit may only be opened by persons who have been properly instructed.
The following points always apply:
– Read and observe safety and warning instructions
– Read and follow instructions
2.1 Warnings
In this manual, warnings and notes are presented as follows.
DANGER
Indicates an imminent danger that will result in death or serious injury if not avoided. There is
great danger to life.
WARNING
Indicates a potentially hazardous situation which could result in death or serious injury if not
avoided.
CAUTION
Indicates a potentially hazardous situation which may result in minor or moderate injury if not
avoided.
NOTICE
Indicates a potentially hazardous situation which may result in property damage if not
avoided.