Compuprint PageMaster 280 User manual

Mar 01
Compuprint PageMaster
280 User Guide

Mar 01
ii Compuprint PageMaster 280 User Guide
Trademarks
The following are trademarks or registered trademarks of their respective owners. Other product names
mentioned in this manual may also be trademarks or registered trademarks of their respective owners.
Registered trademarks are registered in the United States Patent and Trademark Office; some trademarks may
also be registered in other countries. Compuprint is a registered trademarks of Compuprint S.p.A. PostScript is
a trademark of Adobe Systems Incorporated for a page description language and may be registered in certain
jurisdictions.
Proprietary Statement
The digitally encoded software included with your PageMaster 280 is Copyrighted © 2001 by Compuprint. All
Rights Reserved. This software may not be reproduced, modified, displayed, transferred, or copied in any form
or in any manner or on any media, in whole or in part, without the express written permission of Compuprint.
Copyright Notice
This manual is Copyrighted © 2001 by Compuprint. All Rights Reserved. This manual may not be copied in whole
or in part, nor transferred to any other media or language, without the express written permission of
Compuprint.
The specifications of your printer and the content of this publication are subject to change without prior notice.
Every attempt has been made to verify the accuracy of the content herein.
Internet
You can access the Compuprint server via any one of the many world-wide web browsers available to Internet
users.TheCompuprinthomepageishttp://www.compuprint.net.
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Contents
Contents v
Preface 1
About this Manual 2
Scope 2
Overview 2
Printer Orientation 3
Conventions 3
About the Printer 4
Features 4
Available Configurations 5
Chapter 1 Getting Started 1-1
About this Chapter 1-2
Package Contents 1-2
CD-ROM Contents 1-2
Printer Location Requirements 1-3
Printer Weight and Dimensions 1-3
Space Requirements 1-3

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Environment Requirements 1-4
Electrical Requirements 1-5
Parts of the Printer 1-5
Optional Printer Accessories 1-8
Paper Path 1-9
Chapter 2 Using the Printer 2-1
Connecting the Printer to the AC Outlet 2-2
Turning Power On and Of f 2-3
Connecting the Printer to the Host Computer 2-4
Parallel Port 2-4
USB Port 2-5
Selecting Print Media 2-8
Paper and Print Media To Avoid 2-8
Correct Paper Storage 2-9
Print Media Capacities 2-9
Print Media Weight, Type, and Size 2-10
Loading Print Media 2-11
Loading the Main Tray 2-11
Loading the Front Tray 2-14
Output Options for Oversize Print Media 2-21
Chapter 3 Understanding and Navigating the Control
Panel Menus 3-1
Control Panel Features 3-2
LCD Display 3-2
LED Indicators 3-3
Pushbuttons 3-3

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Navigating the Control Panel Menus 3-4
Menu Structure 3-6
Paper Menu 3-6
Interface Menu 3-8
PS Menu 3-9
PCL Menu 3-9
System Menu 3-11
Quality Menu 3-12
Functions Menu 3-13
Status Menu 3-14
Chapter 4 Maintaining the Printer 4-1
Upgrading Printer Firmware 4-2
Upgrading Firmware Using the Parallel Interface 4-2
UpgradingFirmwareUsingtheNetworkInterface4-2
Replacing Printer Components 4-3
Replacing the Toner Cartridge 4-3
Replacing the Fuser 4-7
Replacing the Transfer Roll 4-10
Cleaning the Printer 4-14
Cleaning the Exterior 4-14
Cleaning the Interior 4-15
Cleaning Feed Rolls 4-19
Moving the Printer 4-26
Moving the Printer a Short Distance 4-26
Moving the Printer a Long Distance 4-26
Storing the Printer for Long Periods of Time 4-27
Chapter 5 Troubleshooting 5-1
Installation Problems 5-2
Inoperative Printer 5-3
No Ready Message 5-3
Noise, Smoke, or Smell 5-3
Paper Jams 5-4
Clearing an E1, E2-1 or E2-2 Paper Jam 5-6
Clearing an E3 or E4 Jam 5-14
Clearing an E0 Jam 5-23

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Clearing an E7 Jam 5-24
Clearing an E8 Jam 5-26
Print Image Quality Problems 5-27
Image is extremely faint and/or image contains blank areas 5-28
Entire Page is Blank 5-28
Image is extremely dark and/or white areas are not clean 5-29
Entire page is black 5-30
Black lines on the page 5-31
Ghostimagesonthepage5-31
Black Spots on the Page 5-32
Back of the Printed Page is Dirty 5-32
Finished Print is Damaged 5-33
Finished Image Rubs Off of the Page 5-34
Other Print Image Quality Problems 5-34
Miscellaneous Problems 5-35
Printer is Inoperative 5-35
Printer Operates Erratically 5-36
Printer Makes Unusual Noises 5-37
Room Lights Dim or Flicker When Printer Starts 5-38
Printer Interferes with Nearby Radio or Television Reception 5-38
Warning Messages and Error Messages 5-39
Warning Messages 5-40
Error Messages 5-41
Chapter 6 Using the Duplexer 6-1
About the Duplexer 6-2
Major Components of the Duplexer 6-2
Installing the Duplexer 6-2
Testing the Duplexer 6-5
Solving Duplexer Problems 6-6
Interpreting Duplexer Error Codes 6-6
Installation Problems 6-6
Clearing Duplex Paper Jams 6-7
Correcting Miscellaneous Duplexer Problems 6-8
Removing the Duplexer 6-11
Chapter 7 Using the 500 Sheet Feeder 7-1
About the 500 Sheet Feeder 7-2
Major Components of the 500 Sheet Feeder 7-2

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Installing the 500 Sheet Paper Feeders 7-3
Installing One Paper Feeder 7-3
Installing Two Paper Feeders 7-6
Testing the 500 Sheet Feeder 7-10
Selecting Print Media 7-10
Paper and Print Media To Avoid 7-10
Correct Paper Storage 7-11
Print Media Weight, Type, and Size 7-12
Loading Print Media 7-13
Loading the A4/Letter or A3/Ledger Paper Tray 7-13
Solving 500 Sheet Feeder Problems 7-16
Interpreting Paper Feeder Error Messages 7-17
Installation Problems 7-17
Clearing an E1, E2-1 or E2-2 Paper Jam 7-18
Correcting Miscellaneous Paper Feeder Problems 7-23
Maintaining the 500 Sheet Feeder 7-25
Cleaning Feed Rolls 7-25
Moving the 500 Sheet Feeder 7-28
Moving the Printer and 500 Sheet Feeder a Short Distance 7-28
Moving the Printer and 500 Sheet Feeder a Long Distance 7-28
Chapter 8 Using the High Capacity Feeder 8-1
About the High Capacity Feeder 8-2
Major Components of the High Capacity Feeder 8-3
Installing the High Capacity Feeder 8-3
Installing the High Capacity Feeder with a Paper Feeder 8-3
Installing Only the High Capacity Feeder 8-7
Testing the High Capacity Feeder 8-10
Selecting Print Media 8-10
Paper and Print Media To Avoid 8-10
Correct Paper Storage 8-11
Print Media Weight, Type, and Size 8-11
Loading Paper into the High Capacity Feeder 8-11
Solving High Capacity Feeder Problems 8-13
Interpreting High Capacity Feeder Error Messages 8-14
Installation Problems 8-15
Clearing a High Capacity Feeder Paper Jam 8-15
Correcting Miscellaneous High Capacity Feeder Problems 8-17

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Maintaining the High Capacity Feeder 8-19
Cleaning the Interior of the High Capacity Feeder 8-19
Cleaning the Exterior of the High Capacity Feeder 8-19
Cleaning Feed Rolls 8-20
Moving the High Capacity Feeder 8-21
Moving the High Capacity Feeder a Short Distance 8-21
Moving the High Capacity Feeder a Long Distance 8-21
Chapter 9 Using the Offset Output Tray 9-1
About the Offset Output Tray 9-2
Major Components of the Offset Output Tray 9-3
Installing the Offset Output Tray 9-3
Testing the Offset Output Tray 9-8
Solving Offset Output Tray Problems 9-9
Interpreting Offset Output Tray Error Messages 9-9
Installation Problems 9-9
Clearing an Offset Output Tray Paper Jam 9-10
Correcting Miscellaneous Offset Output Tray Problems 9-11
Maintaining the Offset Output Tray 9-14
Cleaning the Exterior of the Offset Output Tray 9-14
Moving the Offset Output Tray 9-14
Moving the Offset Output Tray a Short Distance 9-14
Moving the Offset Output Tray a Long Distance 9-14
Appendix A Safety Notes and Regulatory Compliance A-1
Safety Notes A-2
Regulatory Compliance A-2
Safety Compliance A-2
EMC Compliance A-3