Comtrend Corporation WAP-EN1200 User manual

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!
WAP-EN1200 AC1200 Ceiling Mount Access Point
User Manual
Version!1.0.1,!August!2016!

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!""#"$%&'()*+,#
!
This!equipment!has!been!tested!and!found!to!comply!with!the!limits!for!a!Class!B!Digital!Device,!
pursuant!to!part!15!of!the!FCC!Rules.!These!limits!are!designed!to!provide!reasonable!protection!against!
harmful!interference!in!a!residential!installation.!This!equipment!generates,!uses!and!can!radiate!radio!
frequency!energy!and,!if!not!installed!and!used!in!accordance!with!the!instruction,!may!cause!harmful!
interference!to!radio!communication.!However,!there!is!no!guarantee!that!interference!will!not!occur!in!
a!particular!installation.!If!this!equipment!does!cause!harmful!interference!to!radio!or!television!
reception,!which!can!be!determined!by!turning!the!equipment!off!and!on,!the!user!is!encouraged!to!try!
to!correct!the!interference!by!one!or!more!of!the!following!measures:!
!
•! Reorient!or!relocate!the!receiving!antenna!
•! Increase!the!separation!between!the!equipment!and!receiver!
•! Connect!the!equipment!into!an!outlet!on!a!circuit!different!from!that!to!which!the!receiver!is!
connected!
•! Consult!the!dealer!or!an!experienced!radio/TV!technician!for!help.!
!
The!changes!or!modifications!not!expressly!approved!by!the!party!responsible!for!compliance!could!void!
the!user's!authority!to!operate!the!equipment.!
!
To!comply!with!the!FCC!RF!exposure!compliance!requirements,!this!device!and!its!antenna!must!not!be!
co-located!or!operating!to!conjunction!with!any!other!antenna!or!transmitter.!
This!equipment!should!be!installed!and!operated!with!minimum!distance!20cm!between!the!radiator!&!
your!body.!
Copyright
Copyright©!2015!Comtrend!Corporation.! ! All!rights!reserved.!The!information!contained!herein!is!
proprietary!to!Comtrend!Corporation.! ! No!part!of!this!document!may!be!translated,!transcribed,!
reproduced,!in!any!form,!or!by!any!means!without!the!prior!written!consent!of!Comtrend!Corporation.!
This!program!is!free!software:!you!can!redistribute!it!and/or!modify!it!under!the!terms!of!the!GNU!
General!Public!License!as!published!by!the!Free!Software!Foundation,!either!version!3!of!the!License,!or!
(at!your!option)!any!later!version.!
This!program!is!distributed!in!the!hope!that!it!will!be!useful,!but!WITHOUT!ANY!WARRANTY;!without!
even!the!implied!warranty!of!MERCHANTABILITY!or!FITNESS!FOR!A!PARTICULAR!PURPOSE.!! See!the!
GNU!General!Public!License!for!more!details.!
You!should!have!received!a!copy!of!the!GNU!General!Public!License!along!with!this!program.!! If!not,!see!
http://www.gnu.org/licenses/!!!
-./01# # This!document!is!subject!to!change!without!notice.!

!
!
Protect Our Environment
This!symbol!indicates!that!when!the!equipment!has!reached!the!end!of! !
It’s!useful!life,!it!must!be!taken!to!a!recycling!center!and!processed!separate!from!domestic!
waste.!
The!cardboard!box,!the!plastic!contained!in!the!packaging,!and!the!parts!that!make!up!this!router!can!be!
recycled!in!accordance!with!regionally!established!regulations.! ! Never!dispose!of!this!electronic!
equipment!along!with!your!household!waste;!you!may!be!subject!to!penalties!or!sanctions!under!the!
law.! ! Instead,!please!be!responsible!and!ask!for!disposal!instructions!from!your!local!

!
".-/0-/2#
.3,43(,5#66666666666666666666666666666666666666666666666666666666666666666666666666666666666666666666666666666#7!
I.!Product Information#666666666666666666666666666666666666666666666666666666666666666666666666666#8!
I-2.!System!Requirements!...........................................................................................................!3!
I-3.!Hardware!Overview!..............................................................................................................!4!
I-4.!LED!Status!.............................................................................................................................!4!
I-5.!Reset!.....................................................................................................................................!5!
I-6.!Safety!Information!................................................................................................................!6!
996!:;(+<#2,=;&#66666666666666666666666666666666666666666666666666666666666666666666666666666666666666666666#>!
II-1.!Initial!Setup!..........................................................................................................................!7!
II-2.!Basic!Settings!........................................................................................................................!9!
9996!?)4@5)4,#9*A=)'')=($*#666666666666666666666666666666666666666666666666666666666666666666666666666#B8!
III-1.!! Connecting!the!access!point!to!a!router!or!PoE!switch!....................................................!13!
III-2.!! Mounting!the!access!point!to!a!ceiling!.............................................................................!14!
III-3.!! T-Rail!Mount!.....................................................................................................................!17!
9C6!D4$5A,4#D)A,@#"$*E(F;4)=($*#9*=,4E)+,#6666666666666666666666666666666666666666666666666#BG!
IV-1.!! Information!......................................................................................................................!21!
IV-1-1.!! System!Information!..........................................................................................................!21!
IV-1-2.!! Wireless!Clients!................................................................................................................!25!
IV-1-3.!! Wireless!Monitor!..............................................................................................................!27!
IV-1-4.!!Log!....................................................................................................................................!29!
IV-2.!! Network!Settings!..............................................................................................................!31!
IV-2-1.!!LAN-Side!IP!Address!.........................................................................................................!31!
IV-2-2.!!LAN!Port!...........................................................................................................................!33!
IV-2-3.!!VLAN!.................................................................................................................................!34!
IV-3.!! Wireless!Settings!..............................................................................................................!35!
IV-3-1.!! 2.4GHz!11bgn!...................................................................................................................!35!
IV-3-1-1.!Basic!............................................................................................................................!36!
IV-3-1-2.!Advanced!....................................................................................................................!39!
IV-3-1-3.!Security!.......................................................................................................................!41!
IV-3-1-3-1.!! No!Authentication!....................................................................................................!42!
IV-3-1-3-2.!!WEP!..........................................................................................................................!43!
IV-3-1-3-3.!! IEEE802.1x/EAP!........................................................................................................!43!
IV-3-1-3-4.!!WPA-PSK!...................................................................................................................!43!
IV-3-1-3-5.!!WPA-EAP!..................................................................................................................!44!
IV-3-1-3-6.!! Additional!Authentication!........................................................................................!44!

!
IV-3-1-4.!WDS!............................................................................................................................!46!
IV-3-1-5.!Guest!Network!...........................................................................................................!47!
IV-3-2.!! 5GHz!11ac!11an!................................................................................................................!49!
IV-3-2-1.!Basic!............................................................................................................................!49!
IV-3-2-2.!Advanced!....................................................................................................................!52!
IV-3-2-3.!Security!.......................................................................................................................!54!
IV-3-2-4.!WDS!............................................................................................................................!56!
IV-3-2-5.!Guest!Network!...........................................................................................................!57!
IV-3-3.!WPS!....................................................................................................................................!59!
IV-3-4.!RADIUS!...............................................................................................................................!61!
IV-3-4-1.!RADIUS!Settings!..........................................................................................................!62!
IV-3-4-2.!Internal!Server!............................................................................................................!64!
IV-3-4-3.!RADIUS!Accounts!........................................................................................................!65!
IV-3-6.!WMM!.................................................................................................................................!70!
IV-3-7.!Traffic!Shaping!....................................................................................................................!72!
IV-4.!! Management!....................................................................................................................!73!
IV-4-1.!!Admin!...............................................................................................................................!73!
IV-4-2.!! Date!and!Time!..................................................................................................................!76!
IV-4-3.!!Syslog!Server!....................................................................................................................!78!
IV-4-4.!! I’m!Here!............................................................................................................................!79!
IV-5.!! Advanced!..........................................................................................................................!80!
IV-5-1.!!LED!Settings!......................................................................................................................!80!
IV-5-2.!! Update!Firmware!..............................................................................................................!81!
IV-5-3.!! Save/Restore!Settings!......................................................................................................!82!
IV-5-4.!! Factory!Default!.................................................................................................................!84!
IV-5-5.!! Reboot!..............................................................................................................................!85!
C6!H&&,*@(I#6666666666666666666666666666666666666666666666666666666666666666666666666666666666666666666666#JK!
V-1.!! Configuring!your!IP!address!..............................................................................................!86!
V-1-1.!! Windows!XP!......................................................................................................................!87!
V-1-2.!! Windows!Vista!..................................................................................................................!89!
V-1-3.!!Windows!7!........................................................................................................................!91!
V-1-4.!!Windows!8!........................................................................................................................!95!
V-1-5.!! Mac!...................................................................................................................................!99!
V-1-6.!Glossary!............................................................................................................................!101!
V-2.!! Hardware!Specification!..................................................................................................!104!
V-3.!! ENVIRONMENT!&!PHYSICAL!...........................................................................................!104!
!
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!
!

2!
!
Overview'
Your!access!point!can!function!in!three!different!modes.!
The!default!mode!for!your!access!point!is!“AP!Mode”.!
HL#M$@,!is!a!regular!access!point!for!your!network.!
HL#"$*=4$'',4#M$@,!acts!as!a!designated!“Master”!for!an!array!of!“Slave”!access!points.!(Group!of!linked!
access!points)!
M)*)F,@#HL#M$@,!acts!like!a!“Slave”!access!point!in!an!access!point!array.!(Controlled!by!the!AP!
Controller!“Master”)!
!
The!user!interface!will!change!depending!on!which!mode!is!selected.!
This!manual!will!cover!the!AP!Mode!functions.!
!

3!
!
I. Product Information
!
9NB6#L)+<)F,#"$*=,*=A#
!#
!
!
!
!
!
!
!
!
!
!
!
!
!
B6!Access!Point!
76!Ceiling!Mount!Bracket!
86!Drop!Ceiling!Mounting!Kit!
O6!Quick!Installation!Guide!
P6!Power!Adapter! !
!!!!! ! !!!!!!!
9N76#2QA=,%#R,S;(4,%,*=A#
!
-Existing!cable/DSL!modem!&!router.!
-Computer!with!web!browser!for!access!point!configuration.!
O#
P#
7#
B#
8#

4!
!
9N86#?)4@5)4,#.3,43(,5#
!
!
!
! !
!
!!
9NO6#T0U#2=)=;A#
!
T0U#"$'$4#
T0U#2=)=;A#
U,A+4(&=($*#
L;4&',#
.*#
The!access!point!is!starting!up.!
D';,#
.*#
The!access!point!is!on.!
H%V,4#
!')AW(*F#
Error.!
.EE#
.EE#
The!access!point!is!off.!
!
!
!
! !
#!
Ethernet!Port!
Power!Jack!(DC!IN)! !

5!
!
9NP6#R,A,=#
!
If!you!experience!problems!with!your!access!point,!you!can!reset!the!device!
back!to!its!factory!settings.!This!will!reset!all!settings!back!to!default.!
#
B6!Press!and!hold!the!reset!button!on!the!access!point!for!at!least!10!!!!!!!
seconds.!Then!release!the!button.!
!
You'may'need'to'use'a'paperclip'or'pencil'to'push'the'reset'
button.'
!
!
!
76!Wait!for!the!access!point!to!restart.!The!access!point!is!ready!for!setup!
when!the!LED!is#D';,.!
! !
! !

6!
!
9NK6#2)E,=Q#9*E$4%)=($*#
!
In!order!to!ensure!the!safe!operation!of!the!device!and!its!users,!please!read!
and!act!in!accordance!with!the!following!safety!instructions.!
!
1.!The!access!point!is!designed!for!indoor!use!only;!do!not!place!the!access!
point!outdoors.!
!
2.!Do!not!place!the!access!point!in!or!near!hot/humid!places,!such!as!a!kitchen!
or!bathroom.!
!
3.!Do!not!pull!any!connected!cable!with!force;!carefully!disconnect!it!from!the!
access!point.!
!
4.!Handle!the!access!point!with!care.!Accidental!damage!will!void!the!
warranty!of!the!access!point.!
!
5.!The!device!contains!small!parts!which!are!a!danger!to!small!children!under!
3!years!old.!Please!keep!the!access!point!out!of!reach!of!children.!
!
6.!Do!not!place!the!access!point!on!paper,!cloth,!or!other!flammable!
materials.!The!access!point!may!become!hot!during!use.!
!
7.!There!are!no!user-serviceable!parts!inside!the!access!point.!If!you!
experience!problems!with!the!access!point,!please!contact!Comtrend!
Customer!Service!for!assistance.!
!
8.!The!access!point!is!an!electrical!device!and!as!such,!if!it!becomes!wet!for!
any!reason,!do!not!attempt!to!touch!it!without!switching!the!power!supply!
off.!Contact!an!experienced!electrical!technician!for!further!help.!
!
9.!If!you!smell!burning!or!see!smoke!coming!from!the!access!point!or!power!
adapter,!then!disconnect!the!access!point!and!power!adapter!immediately,!
as!far!as!it!is!safely!possible!to!do!so.!Contact!Comtrend!Customer!Service!
for!assistance.!
!

7!
!
II. Quick'Setup'
!
Your!access!point!is!preconfigured!in!a!secured!setup!and!ready!for!use!right!
out!of!the!box.!The!following!instructions!will!help!you!install!your!access!
point!and!customize!your!settings.!!Follow!the!instructions!in!the!chapters!
below:!
!
99NB6#9*(=()'#2,=;&#
!
B6 Connect!the!access!point!to!a!computer!via!Ethernet!cable.!
!
76 Connect!the!power!adapter!to!the!access!point’s!12V!DC!port!and!plug!the!
power!adapter!into!a!power!supply.!
!
!
!
86 Please!wait!a!moment!for!the!access!point!to!start!up.!The!access!point!is!
ready!when!the!LED!is!D';,.!
!
O6 Set!your!computer’s!IP!address!to!BG76BKJ676I!where!I!is!a!number!in!the!
range!8#X#BYY.!If!you!are!unsure!how!to!do!this,!please!refer!to!Appendix!
CNB6#"$*E(F;4(*F#Q$;4#9L#)@@4,AA#for!more!information.!
!
DHCP'is'enabled'on'the'access'by'default.' ' If'no'DHCP'Service'is'
found,'the'access'point'will'default'to'IP'address'192.168.2.1.'
!
P6 Enter!the!access!point’s!default!IP!address!BG76BKJ676B!into!the!URL!bar!of!
a!web!browser.!
!
!

8!
!
K6 You!will!be!prompted!for!a!username!and!password.!Enter!the!default!
username!“admin”!and!the!default!password!“admin”.!
!
!
!
>6 You!will!arrive!at!the!“System!Information”!screen!shown!below.!
!
!
!
J6 Next,!follow!the!instructions!below!in!99N76#D)A(+#2,==(*FA!to!configure!the!
access!point’s!basic!settings.!
!
For'more'advanced'configurations,'refer'to'IV.'Browser'Based'
Configuration'Interface.'
!
!

9!
!
99N76# D)A(+#2,==(*FA#
!
The!instructions!below!will!help!you!to!configure!the!following!basic!settings!
of!the!access!point:!
!
-LAN'IP'Address'
-2.4GHz'&'5GHz'SSID'&'Security'
-Administrator'Name'&'Password'
-Time'&'Date'
!
It'is'recommended'you'configure'these'settings'before'using'the'
access'point.'
!
B6!To!change!the!access!point’s!LAN!IP!address,!go!to!Z-,=5$4<#2,==(*FA[#\#
ZTH-NA(@,#9L#H@@4,AA[!and!you!will!see!the!screen!below.!
!
!
!
76!Enter!the!IP!address!settings!you!wish!to!use!for!your!access!point.!You!
can!use!a!dynamic!(DHCP)!or!static!IP!address,!depending!on!your!network!
environment.!Click!“Apply”!to!save!the!changes!and!wait!a!few!moments!
for!the!access!point!to!reload.!
!
When'you'change'your'access'point’s'IP'address,'you'need'to'use'
the'new'IP'address'to'access'the'browser'based'configuration'
interface'instead'of'the'default'IP'192.168.2.1.'
!

10!
!
86!To!change!the!SSID!of!your!access!point’s!2.4GHz!wireless!network(s),!go!
to!Z](4,',AA#2,==(*F[#\#Z76O^?_#BBVF*[#\#ZD)A(+[.!Enter!the!new!SSID!for!
your!2.4GHz!wireless!network!in!the!“SSID1”!field!and!click!“Apply”.!
!
To'utilize'multiple'2.4GHz'SSIDs,'open'the'drop'down'menu'
labelled'“Enable!SSID!number”'and'select'how'many'SSIDs'you'
require.'Then'enter'a'new'SSID'in'the'corresponding'numbered'
fields'below,'before'clicking'“Apply”.'
!
!
!
O6!To!configure!the!security!of!your!access!point’s!2.4GHz!wireless!
network(s),!go!to!Z](4,',AA#2,==(*F[#\#Z76O^?_#BBVF*[#\#Z2,+;4(=Q[.!Select!
an!“Authentication!Method”!and!enter!a!“Pre-shared!Key”!or!“Encryption!
Key”!depending!on!your!choice,!then!click!“Apply”.!
!
If'using'multiple'SSIDs,'specify'which'SSID'to'configure'using'the'
“SSID”'drop'down'menu.'
!

11!
!
!
!
P6!Go!to!Z](4,',AA#2,==(*F[#\#ZP^?_#BB)+#BB)*[#and!repeat!steps!8#`#O!for!
the!access!point’s!5GHz!wireless!network.!
!
K6!To!change!the!administrator!name!and!password!for!the!browser!based!
configuration!interface,!go!to!ZM)*)F,%,*=[#\#ZH@%(*[.!
!
!
!
>6!Complete!the!“Administrator!Name”!and!“Administrator!Password”!fields!
and!click!“Apply”.!
!
J6!To!set!the!correct!time!for!your!access!point,!go!to!ZM)*)F,%,*=[#\#
ZU)=,#)*@#/(%,[.!
!

12!
!
!
!
G6!Set!the!correct!time!and!time!zone!for!your!access!point!using!the!drop!
down!menus.!The!access!point!also!supports!NTP!(Network!Time!Protocol)!
so!alternatively!you!can!enter!the!host!name!or!IP!address!of!a!time!server.!
Click!“Apply”!when!you!are!finished.!
!
You'can'use'the'“Acquire'Current'Time'from'your'PC”'button'if'
you'wish'to'set'the'access'point'to'the'same'time'as'your'PC.'
!
BY6 The!basic!settings!of!your!access!point!are!now!configured.!Refer!to!9996#
?)4@5)4,#9*A=)'')=($*!for!guidance!on!connecting!your!access!point!to!a!
router!or!PoE!switch.!
!
!
!
!
!
!

13!
!
III. Hardware'Installation'
!
999NB6# # "$**,+=(*F#=W,#)++,AA#&$(*=#=$#)#4$;=,4#$4#L$0#A5(=+W#
!
B6If!you!need!to,!remove!the!cap!from!the!underside!of!the!access!point.!This!
creates!extra!space!for!your!cables!to!pass!through.!
!
76Connect!a!router!or!PoE!switch!to!the!access!point’s!TH-#port!using!an!
Ethernet!cable.!
!
86!If!you!are!using!a!router,!then!connect!the!power!adapter!to!the!access!
point’s!12V!DC!port!and!plug!the!
power!adapter!into!a!power!supply.!
!
O6!If!you!are!using!a!PoE!(Power!over!
Ethernet)!switch!then!it!is!not!
necessary!to!use!the!included!power!
adapter,!the!access!point!will!be!
powered!by!the!PoE!switch.!
''''''''
''''''''
'''''''!

14!
!
999N76# # M$;*=(*F#=W,#)++,AA#&$(*=#=$#)#+,('(*F#
To!mount!the!access!point!to!a!ceiling,!follow!the!instructions!below!and!refer!
to!diagram!H!&!D.!
'
!$4#]$$@,*#",('(*FA#a4,E,4#=$#@()F4)%#Hb1#
!
B6!Place!the!ceiling!mount!bracket!to!a!ceiling!in!your!desired!location!and!
insert!screw!(((!through!hole!(!(x!2)and!tighten!to!fix!the!bracket!in!place.!
!
76!When!the!ceiling!bracket!is!in!place,!inset!screw#(3!into!hole!3!(x!2)!on!the!
access!point.!
!
86!Fix!the!access!point!to!the!ceiling!bracket!by!inserting!the!attached!screws!
(3!into!hole!3(!and!twisting!the!access!point.!
!
O6!Lock!the!access!point!firmly!into!place!when!by!twisting!it!to!align!screws!
(3!with!the!grooves!in!the!ceiling!mount.!
!
!$4#.=W,4#",('(*FA#a4,E,4#=$#@()F4)%#Db1#
!
B6!Place!the!ceiling!mount!bracket!to!a!ceiling!in!your!desired!location!and!
Insert!screw!((!through!hole#(!(x!2)!and!tighten!to!fix!the!bracket!in!place,!as!
shown!in!H.!
!
76!Insert!screw!(((!through!hole!(!and!into!the!rear!of!screw!ii!and!tighten!to!
provide!additional!strength.!
!
86!When!the!ceiling!bracket!is!in!place,!insert!screw!(3!into!hole!3!(x!2)!on!the!
access!point.!
!
O6!Fix!the!access!point!to!the!ceiling!bracket!by!inserting!the!attached!screws!
(3!into!hole!3(!and!twisting!the!access!point.!
!
P6!Lock!the!access!point!firmly!into!place!by!twisting!it!to!align!screws!(3!with!
the!grooves!in!the!ceiling!mount.!
!

15!
!
H#
(#
((#
(((#

16!
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D#