Comtrend Corporation WLC-6404 User manual

!
!
!
!
!
NMS USER MANUAL
WAP-EN Series
Wireless Access Points
!
!!
Version 1.2, June 2017

!
2!
Copyright*
Copyright©!2017!Comtrend!Corporation.!All!rights!reserved.!The!information!contained!herein!is!
proprietary!to!Comtrend!Corporation.!No!part!of!this!document!may!be!translated,!transcribed,!
reproduced,!in!any!form,!or!by!any!means!without!the!prior!written!consent!of!Comtrend!Corporation.!
This!program!is!free!software:!you!can!redistribute!it!and/or!modify!it!under!the!terms!of!the!GNU!
General!Public!License!as!published!by!the!Free!Software!Foundation,!either!version!3!of!the!License,!or!
(at!your!option)!any!later!version.!
This!program!is!distributed!in!the!hope!that!it!will!be!useful,!but!WITHOUT!ANY!WARRANTY;!without!
even!the!implied!warranty!of!MERCHANTABILITY!or!FITNESS!FOR!A!PARTICULAR!PURPOSE.!See!the!GNU!
General!Public!License!for!more!details.!
You!should!have!received!a!copy!of!the!GNU!General!Public!License!along!with!this!program.!If!not,!see!
http://www.gnu.org/licenses/!
NOTE:* * This!document!is!subject!to!change!without!notice.!
! !

!
3!
"#!$%&'()*!"+,&%-.*/&+!
!
The!Network!Management!Suite!(NMS)!supports!the!central!management!of!a!
group!of!access!points,!otherwise!known!as!an!AP!Array.!NMS!can!be!installed!
on!one!access!point!and!support!up!to!5!access!points!or!on!a!Wireless!LAN!
Controller!(WLC)!and!support!up!to!50!access!points.!
! !
Access!points!can!be!deployed!and!configured!according!to!your!requirements.! !
This!flexibility!creates!a!powerful!network!architecture!which!can!be!easily!
managed!and!expanded!in!the!future.!The!easy!to!use!interface!and!a!full!
range!of!functionality!make!the!NMS!system!ideal!for!small!and!mid-sized!
office!environments.! !
!
!
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*

!
4!
Table of Contents
*
I.*Product*Information!............................................................................................................................................!3!
II.#Quick#Setup!..............................................................................................................................................................!7!
III.*Software*Layout!..............................................................................................................................................!10!
IV.*Features!...........................................................................................................................................................!15!
IV-1.!LOGIN,!LOGOUT!&!RESTART!..........................................................................................................................!15!
IV-2.!DASHBOARD!..................................................................................................................................................!17!
IV-2-1.!System!Information!....................................................................................................................................!18!
IV-2-2.!Devices!Information!...................................................................................................................................!18!
IV-2-3.!Managed!AP!...............................................................................................................................................!19!
IV-2-4.!Managed!AP!Group!....................................................................................................................................!20!
IV-2-5.!Active!Clients!..............................................................................................................................................!21!
IV-2-6.!Active!Users!...............................................................................................................................................!21!
IV-3.!ZONE!PLAN!....................................................................................................................................................!22!
IV-4.!NMS!MONITOR!..............................................................................................................................................!24!
IV-4-1.!Access!Point!...............................................................................................................................................!24!
IV-4-1-1.!Managed!AP!............................................................................................................................................!24!
IV-4-1-2.!Managed!AP!Group!.................................................................................................................................!26!
IV-4-2.!WLAN!.........................................................................................................................................................!28!
IV-4-2-1.!Active!WLAN!...........................................................................................................................................!28!
IV-4-2-2.!Active!WLAN!Group!................................................................................................................................!29!
IV-4-3.!Clients!.........................................................................................................................................................!29!
IV-4-3-1.!Active!Clients!...........................................................................................................................................!29!
IV-4-4.!!Users!.........................................................................................................................................................!30!
IV-4-4-1.!!Active!Users!.........................................................................................................................................!30!
IV-4-4-2.!Users!Log!................................................................................................................................................!30!
IV-4-5.!!Rogue!Devices!..........................................................................................................................................!31!
IV-4-6.!!Information!..............................................................................................................................................!32!
IV-4-6-1.!All!Events/Activities!................................................................................................................................!32!
IV-4-6-2.!AP!Monitoring!........................................................................................................................................!32!
IV-4-6-3.!SSID!Overview!............................................................................................................................................!33!
! !.................................................................................................................................................................................!34!
IV-5.!NMS!Settings!.................................................................................................................................................!35!
IV-5-1.!Access!Point!...............................................................................................................................................!35!
IV-5-2.!WLAN!.........................................................................................................................................................!46!
IV-5-3.!RADIUS!.......................................................................................................................................................!50!
IV-5-4.!Access!Control!............................................................................................................................................!56!
IV-5-5.!Guest!Network!...........................................................................................................................................!59!

!
5!
IV-5-6.!Users!..........................................................................................................................................................!62!
IV-5-7-1.! !Add/Edit!Guest!Portal!..............................................................................................................................!66!
IV-5-7-1-1.!Front!Desk!URL!........................................................................................................................................!67!
IV-5-7-1-2.! !Front!Desk!Printout!..............................................................................................................................!69!
IV-5-7-1-3.!Guest!Portal!Type!....................................................................................................................................!70!
IV-5-7-1-4.!Guest!Portal!Customization!.....................................................................................................................!71!
IV-5-9.!Schedule!....................................................................................................................................................!74!
IV-5-10.!Smart!Roaming!........................................................................................................................................!76!
IV-5-11.!Device!Monitoring!...................................................................................................................................!78!
IV-5-12.!Firmware!Upgrade!...................................................................................................................................!79!
IV-5-13.!Advanced!..................................................................................................................................................!80!
IV-5-13-1.!System!Security!....................................................................................................................................!80!
V-5-13-2.!Date!&!Time!..........................................................................................................................................!80!
V-5-13-3.!System!Accounts!...................................................................................................................................!81!
IV-6.!Local!Network!................................................................................................................................................!83!
IV-6-1.!Network!Settings!........................................................................................................................................!83!
IV-6-1-1.!LAN-Side!IP!Address!................................................................................................................................!83!
IV-6-1-2.!LAN!Port!Settings!....................................................................................................................................!86!
IV-6-1-3.!VLAN!........................................................................................................................................................!87!
IV-6-2.!2.4GHz!11bgn!(Not!available!on!the!WLC-6404)!........................................................................................!88!
IV-6-2-1.!Basic!........................................................................................................................................................!88!
IV-6-2-2.!Advanced!................................................................................................................................................!89!
IV-6-2-3.!Security!...................................................................................................................................................!91!
IV-6-2-3-1.!!No!Authentication!..............................................................................................................................!92!
IV-6-2-3-2.!!WEP!....................................................................................................................................................!92!
IV-6-2-3-3.!!IEEE802.1x/EAP!..................................................................................................................................!93!
IV-6-2-3-4.!!WPA-PSK!............................................................................................................................................!93!
IV-6-2-3-5.!!WPA-EAP!............................................................................................................................................!93!
IV-6-2-3-6.!!Additional!Authentication!..................................................................................................................!94!
IV-6-2-4.!WDS!.........................................................................................................................................................!95!
IV-6-3.!!5GHz!11ac!11an!(Not!available!on!the!WLC-6404)!..................................................................................!97!
IV-6-3-1.!Basic!........................................................................................................................................................!97!
IV-6-3-2.!Advanced!................................................................................................................................................!99!
IV-6-3-3.!Security!.................................................................................................................................................!100!
IV-6-3-4.!WDS!.......................................................................................................................................................!102!
IV-6-4.!WPS!(Not!available!on!the!WLC-6404)!.....................................................................................................!103!
IV-6-5.!RADIUS!(Not!available!on!the!WLC-6404)!................................................................................................!104!
IV-6-5-1.!RADIUS!Settings!....................................................................................................................................!106!
IV-6-5-2.!Internal!Server!......................................................................................................................................!107!
IV-6-5-3.!RADIUS!Accounts!..................................................................................................................................!109!
IV-6-6.!MAC!Filter!(Not!available!on!the!WLC-6404)!...........................................................................................!111!

!
6!
IV-6-7.!WMM!(Not!available!on!the!WLC-6404)!..................................................................................................!113!
IV-6-8.!Internal!Server!..........................................................................................................................................!114!
IV-6-8-1.!Internal!RADIUS!Server!.........................................................................................................................!114!
IV-6-8-2.!RADIUS!Accounts!..................................................................................................................................!116!
IV-6-9.!Schedule!...................................................................................................................................................!117!
IV-7.!Local!Settings!...............................................................................................................................................!118!
IV-7-1.!Operation!Mode!(Not!available!on!the!WLC-6404)!..................................................................................!118!
IV-7-2.!System!Settings!........................................................................................................................................!118!
IV-7-2-1.!System!Information!...............................................................................................................................!118!
IV-7-2-2.!Wireless!Clients!(Not!available!on!the!WLC-6404)!................................................................................!121!
IV-7-2-3.!Wireless!Monitor!(Not!available!on!the!WLC-6404)!.............................................................................!122!
IV-7-2-4.!Log!.........................................................................................................................................................!123!
IV-7-3.!Management!............................................................................................................................................!125!
IV-7-3-1.!!Admin!..................................................................................................................................................!125!
IV-7-3-2.!!Date!and!Time!.....................................................................................................................................!127!
IV-7-3-3.!!Syslog!Server!.......................................................................................................................................!128!
IV-7-3-4.!!I’m!Here!..............................................................................................................................................!129!
IV-7-4.!Advanced!..................................................................................................................................................!130!
IV-7-4-1.!LED!Settings!...........................................................................................................................................!130!
IV-7-4-2.!!Update!Firmware!................................................................................................................................!130!
IV-7-4-3.!!Save/Restore!Settings!.........................................................................................................................!132!
IV-7-4-4.!!Factory!Default!....................................................................................................................................!133!
IV-7-4-5.!!Reboot!.................................................................................................................................................!133!
IV-8.!Toolbox!........................................................................................................................................................!134!
IV-8-1.!!Network!Connectivity!.............................................................................................................................!134!
IV-8-1-1.!!Ping!.....................................................................................................................................................!134!
IV-8-1-2.!!Trace!Route!.........................................................................................................................................!134!
V.*Best*Practice!...................................................................................................................................................!135!
How!to!Create!and!Link!WLAN!&!Access!Point!Groups!...........................................................................................!135!

!
7!
""#!0(/)1!23*(4!
!
One!device!is!designated!as!the!AP!Controller!(master)!and!other!connected!
APs!are!designated!as!Managed!APs!(slaves).!Using!the!NMS!you!can!monitor,!
configure!and!manage!all!Managed!APs.!Up!to!5!APs!can!be!managed!from!an!
EN-Series!Wireless!Access!Point!in!AP!Controller!Mode!or!50!APs!can!be!
managed!from!a!dedicated!WLC-6404!Wireless!Access!Point!Controller.!
!
Follow!the!steps!below:!
!
1. Connect!all!APs!to!an!Ethernet!or!PoE!switch!which!is!connected!to!a!
gateway/router.!
!
5&(!).+!(63!7&(%!%&(*3%!.6!.!89:$!63%;3%!&%!7&(!).+!<.*3%!
)&+,/=(%3!7&(%!>$!:&+*%&<<3%!.6!.!89:$!63%;3%#!
!
2. Ensure!all!APs!are!powered!on!and!check!the!LED!status.!
!

!
8!
3. Connect!the!AP!Controller,!which!will!manage!all!other!connected!APs,!to!
power!and!turn!the!device!on.!
! !
4. Connect!a!computer!to!the!AP!Controller!using!an!Ethernet!cable.! !
!
5. Open!a!web!browser!and!enter!the!AP!Controller’s!IP!address!in!the!
address!field.!The!default!IP!address!is!listed!in!the!User!Manual!for!your!
controller.! ! Typically!it!is!either!192.168.2.1*or*192.168.2.2.!
!
89:$!/6!3+.?<3'!&+!*@3!.))366!4&/+*!?7!'3,.(<*#!:&+6(<*!*@3!89:$!
A.?<3!&,!7&(%!+3*B&%1!,&%!*@3!:&+*%&<<3%C6!"$!>''%366#!",!+&!89:$!
23%;/)3!/6!,&(+'D!*@3!.))366!4&/+*!B/<<!'3,.(<*!*&!*@3!'3,.(<*!"$!
.''%366!</6*3'!/+!*@3!E63%!F.+(.<#!A74/).<!'3,.(<*!"$!.''%36636!
.%3!3/*@3%!GHI#GJK#I#G!&%!GHI#GJK#I#I#!
!
5&(%!)&-4(*3%C6!"$!.''%366!-(6*!?3!/+!*@3!6.-3!6(?+3*!.6!*@3!>$!
:&+*%&<<3%#!!GHI#GJK#I#GL!/6!?3/+=!(63'!/+!*@/6!3M.-4<3#!
!
!
!
6. Enter!the!username!&!password!to!login.!The!default!username!&!
password!are!admin*&!1234*respectively.!
!

!
9!
7. If!using!an!EN-Series!AP!as!a!controller,!you!will!arrive!at!the!Access!Point!
Information!screen.! ! Go!to!!“Operation*Mode”*and!select!“AP*
Controller*Mode”!from!the!drop!down!menu!to!initiate!Controller!Mode.!
!
!
!
8. Click!“Apply”!to!save!the!settings.! !
!
!
!
9. Your!Controller!AP!&!Managed!APs!should!be!fully!functional.!Use!the!top!
menu!to!navigate!around!the!NMS.!
!
!
Use!N&).<!O3*B&%1!P!N&).<!23**/+=6!to!configure!your!Controller!AP.!
!
Use!8.6@?&.%',#Q&+3!$<.+,#OF2!F&+/*&%!&#OF2!23**/+=6!to!configure!
Managed!APs.!
!
Use!Toolbox!to!diagnose!connection!issues.!
!
! !

!
10!
"""#!2&,*B.%3!N.7&(*!
!
The!top!menu!features!7!panels:!Dashboard,#Zone#Plan,#NMS#Monitor,#NMS#
Settings,#Local#Network,#Local#Settings#&#Toolbox.#
#
2)%33+6@&*6!'/64<.73'!.%3!3M.-4<36#!A@3!/+,&%-.*/&+!6@&B+!&+!
7&(%!6)%33+!B/<<!;.%7!'343+'/+=!&+!7&(%!)&+,/=(%.*/&+!.+'!'3;/)3!
?3/+=!(63'!.6!.!)&+*%&<<3%#!
#
Dashboard*
*
The!Dashboard!panel!displays!an!overview!of!your!network!and!key!system!
information,!with!quick!links!to!access!configuration!options!for!Managed!APs!
and!Managed!AP!groups.!Each!panel!can!be!refreshed,!collapsed!or!moved!
according!to!your!preference.!!(Available!settings!will!vary!depending!on!the!
device!being!used!as!an!AP!Controller.)!
!

!
11!
Zone*Plan*
*
Zone*Plan!displays!a!customizable!live!map!of!Managed!APs!for!a!visual!
representation!of!your!network!coverage.!Each!AP!icon!can!be!moved!around!
the!map,!and!a!background!image!can!be!uploaded!for!user-defined!location!
profiles!using!NMS*Settings*!*Zone*Edit.!Options!can!be!configured!using!the!
menu!on!the!right!side!and!signal!strength!is!displayed!for!each!AP.!!
(Available!settings!will!vary!depending!on!the!device!being!used!as!an!AP!
Controller.)!
!
NMS*Monitor*
The!NMS*Monitor!panel!provides!more!detailed!monitoring!information!
about!the!AP!Array!than!found!on!the!Dashboard,!grouped!according!to!
categories!in!the!menu!down!the!left!side.!!(Available!settings!will!vary!
depending!on!the!device!being!used!as!an!AP!Controller.)!

!
12!
!
NMS*Settings*
NMS*Settings!provides!extensive!configuration!options!for!the!AP!Array.!You!
can!manage!each!access!point,!assign!access!points!into!groups,!manage!
WLAN,!RADIUS!as!well!as!upgrade!firmware!across!multiple!access!points.!The!
Zone!Plan!can!also!be!configured!using!“Zone!Edit”.!!(Available!settings!will!
vary!depending!on!the!device!being!used!as!an!AP!Controller.)!
!
Local*Network*
Local*Network!settings!are!for!your!AP!Controller.!You!can!configure!the!IP!
address!and!DHCP!server!of!the!AP!Controller!in!addition!to!2.4GHz!&!5Ghz!
Wi-Fi!and!security,!with!WPS,!RADIUS!server,!MAC!filtering!and!WMM!settings!

!
13!
also!available.!!(Available!settings!will!vary!depending!on!the!device!being!
used!as!an!AP!Controller.)!
!
Local*Settings*
*
*
Local*Settings!are!for!your!AP!Controller.!You!can!set!the!operation!mode!and!
view!network!settings!(clients!and!logs)!specifically!for!the!AP!Controller,!as!
well!as!other!management!settings!such!as!date/time,!admin!accounts,!
firmware!and!reset.!!(Available!settings!will!vary!depending!on!the!device!
being!used!as!an!AP!Controller.)!
!

!
14!
Toolbox*
!
The!Toolbox!panel!provides!a!network!diagnostic!tools:!ping#and#trace#route.!
!
!
!
!

!
15!
"R#!S3.*(%36!
!
Descriptions!of!the!functions!of!each!main!panel!Dashboard,#Zone#Plan,#NMS#
Monitor,#NMS#Settings,#Local#Network,#Local#Settings#&#Toolbox#can!be!found!
below.!!(Available!settings!will!vary!depending!on!the!device!being!used!as!
an!AP!Controller.)! ! When!using!the!NMS,!click!“Apply”!to!save!changes:!
!
2)%33+6@&*6!'/64<.73'!.%3!3M.-4<36#!A@3!/+,&%-.*/&+!6@&B+!&+!
7&(%!6)%33+!B/<<!;.%7!'343+'/+=!&+!7&(%!)&+,/=(%.*/&+#!
!
IV-1.*LOGIN,*LOGOUT*&*RESTART*
!
"*!/6!%3)&--3+'3'!*@.*!7&(!<&=/+!*&!*@3!>$!:&+*%&<<3%!*&!-.13!
)&+,/=(%.*/&+!)@.+=36!*&!F.+.=3'!>$6#! !
!
LOGIN*
*
1. Connect!a!computer!to!the!designated!AP!Controller!using!an!Ethernet!
cable:!
!
2. Open!a!web!browser!and!enter!the!AP!Controller’s!IP!address!in!the!
address!field.!The!default!IP!address!is!listed!in!the!User!Manual!for!your!
controller.! ! Typically!it!is!either!192.168.2.1*or*192.168.2.2.!
!
!
!
5&(%!)&-4(*3%C6!"$!.''%366!-(6*!?3!/+!*@3!6.-3!6(?+3*!.6!*@3!>$!
:&+*%&<<3%#!T3,3%!*&!V-1.#Configuring#your#IP#Address!,&%!-&%3!@3<4#!
!
89:$!/6!3+.?<3'!&+!*@3!.))366!4&/+*!?7!'3,.(<*#! ! :&+6(<*!*@3!
89:$!A.?<3!&,!7&(%!+3*B&%1!,&%!*@3!:&+*%&<<3%C6!"$!>''%366#! ! ",!
+&!89:$!23%;/)3!/6!,&(+'D!*@3!.))366!4&/+*!B/<<!'3,.(<*!*&!*@3!
'3,.(<*!"$!.''%366!</6*3'!/+!*@3!E63%!F.+(.<#! ! A74/).<!'3,.(<*!"$!
.''%36636!.%3!3/*@3%!GHI#GJK#I#G!&%!GHI#GJK#I#I#!
!

!
16!
",!(6/+=!.!89:$!63%;3%!&+!*@3!+3*B&%1D!/*!/6!.';/63'!*&!(63!7&(%!
89:$!63%;3%C6!63**/+=6!*&!.66/=+!*@3!>$!:&+*%&<<3%!.!6*.*/)!"$!
.''%366#!
!
3. Enter!the!username!&!password!to!login.!The!default!username!&!
password!are!admin*&!1234.!
!
RESTART*
You!can!restart!your!AP!Controller!or!any!Managed!AP!using!the!NMS.!To!
restart!your!AP!Controller!go!to!Local*Settings*!*Advanced*!*Reboot!and!
click!“Reboot”.!
!
To!restart!Managed!APs!click!the!Restart!icon!for!the!specified!AP!on!the!
Dashboard:*
!

!
17!
IV-2.*DASHBOARD*
!
The!dashboard!displays!an!overview!of!your!AP!array:!
!
!
!
!
Use!the!blue!icons!above!to!refresh!or!collapse!each!panel!in!the!dashboard.!
Click!and!drag!to!move!a!panel!to!suit!your!preference.!You!can!set!the!
dashboard!to!auto-refresh!every!1!minute,!30!seconds!or!disable!auto-refresh:!
!

!
18!
IV-2-1.*System*Information*
!
System*Information!displays!information!about!the!AP!Controller:!Product#
Name#(model),#Host#Name,#MAC#Address,#IP#Address,#Firmware#Version,#
System#Time,#Uptime,#CPU#Usage#and#Memory#Usage.#
!
!
!
IV-2-2.*Devices*Information*
!
Devices*Information!is!a!summary!of!the!number!of!all!devices!in!the!local!
network:!Access#Points,#Clients#Connected,#and#Rogue#(unidentified)#Devices.#
!
!
!

!
19!
IV-2-3.*Managed*AP*
!
Managed*AP!displays!information!about!each!Managed!AP!in!the!local!
network:!Index#(reference#number),#MAC#Address,#Device#Name,#Model,#IP#
Address,#2.4GHz#&#5GHz#Wireless#Channel#Number,#No.#of#Clients#connected#
to#each#access#point,#and#Status#(connected,#connecting#or#disconnected).!
!
!
!
The*search!function!can!be!used!to!locate!a!specific!Managed!AP.!Type!in!the!
search!box!and!the!list!will!update:!
!
!
The*Status*icon!displays!grey!(disconnected),!yellow!(connecting)!or!green!
(connected)!for!each!Managed!AP.!
!
Each!Managed!AP!has!“Action”!icons!with!the!following!functions:! !
!
1. Disallow*
Remove#the#Managed#AP#from#the#AP#array#and#disable#connectivity.#
!
2. Edit*
Edit#various#settings#for#the#Managed#AP#(refer#to#"RUVUG#!>))366!$&/+*).#
#
3. Blink*LED*
The#Managed#AP’s#LED#will#flash#temporarily#to#help#identify#&#locate#
access#points.#
!
4. Buzzer*
The#Managed#AP’s#buzzer#will#sound#temporarily#to#help#identify#&#locate#
access#points.#
!
5. Network*Connectivity*
Go#to#the#“Network#Connectivity”#panel#to#perform#a#ping#or#traceroute.#
!
6. Restart*
Restarts#the#Managed#AP.#

!
20!
#
IV-2-4.*Managed*AP*Group*
!
Managed!APs!can!be!grouped!according!to!your!requirements.!Managed*AP*
Group!displays!information!about!each!Managed!AP!group!in!the!local!
network:!Group#Name,#MAC#Address,#Device#Name,#Model,#IP#Address,#No.#of#
Clients#connected#to#each#access#point,#and#Status#(connected#or#
disconnected).#
#
To!edit!Managed!AP!Groups!go!to!NMS*Settings*!*Access*Point!(refer!to!
IV-5-1.*Access*Point).!
!
The!search!function!can!be!used!to!locate!a!specific!Managed!AP!Group.!Type!
in!the!search!box!and!the!list!will!update:!
!
!
The*Status*icon!displays!grey!(disconnected),!yellow!(connecting)!or!green!
(connected)!for!each!individual!Managed!AP.!
!
Each!Managed!AP!has!“Action”!icons!with!the!following!functions:! !
!
1. Disallow*
Remove#the#Managed#AP#from#the#AP#array#and#disable#connectivity.#
!
2. Edit*
Edit#various#settings#for#the#Managed#AP#(refer#to#"RUVUG#!>))366!$&/+*)#
*
3. Blink*LED*
The#Managed#AP’s#LED#will#flash#temporarily#to#help#identify#&#locate#
access#points.#
!
4. Buzzer*
The#Managed#AP’s#buzzer#will#sound#temporarily#to#help#identify#&#locate#
access#points.#
!
5. Network*Connectivity*
Go#to#the#“Network#Connectivity”#panel#to#perform#a#ping#or#traceroute.#