Conceptronic C8XVR User manual

8-Channel Hybrid DVR
C8XVR
User Manual

Digital Video Recorder User Manual
2
User Manual
About this Manual
This Manual is applicable to HD Digital Video Recorder (DVR).
The Manual includes instructions for using and managing the product. Pictures, charts, images and
all other information hereinafter are for description and explanation only. The information
contained in the Manual is subject to change, without notice, due to firmware updates or other
reasons. Please find the latest version in the company website.
Please use this user manual under the guidance of professionals.
Legal Disclaimer
REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY
AT YOUR OWN RISKS. OUR COMPANY SHALL NOT TAKE ANY RESPONSIBILITES FOR ABNORMAL
OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER
ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, OUR COMPANY
WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.
SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR
JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS
THE APPLICABLE LAW. OUR COMPANY SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS
USED WITH ILLEGITIMATE PURPOSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER
PREVAILS.

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Regulatory Information
FCC Information
Please take attention that changes or modification not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
FCC compliance: This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely to
cause harmful interference in which case the user will be required to correct the interference at his
own expense.
FCC Conditions
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause
undesired operation.
EU Conformity Statement
This product and - if applicable - the supplied accessories too are marked with "CE" and
comply therefore with the applicable harmonized European standards listed under the
EMC Directive 2014/30/EU, the LVD Directive 2014/35/EU, the RoHS Directive 2011/65/EU.
2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as
unsorted municipal waste in the European Union. For proper recycling, return this
product to your local supplier upon the purchase of equivalent new equipment, or
dispose of it at designated collection points. For more information see: www.recyclethis.info
2006/66/EC (battery directive): This product contains a battery that cannot be disposed of
as unsorted municipal waste in the European Union. See the product documentation for
specific battery information. The battery is marked with this symbol, which may include
lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the
battery to your supplier or to a designated collection point. For more information see:
www.recyclethis.info
Industry Canada ICES-003 Compliance
This device meets the CAN ICES-3 (A)/NMB-3(A) standards requirements.

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Symbol Conventions
The symbols that may be found in this document are defined as follows.
Symbol
Description
Provides additional information to emphasize or
supplement important points of the main text.
Indicates a potentially hazardous situation, which
if not avoided, could result in equipment
damage, data loss, performance degradation, or
unexpected results.
Indicates a hazard with a high level of risk, which
if not avoided, will result in death or serious
injury.

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Safety Instructions
Proper configuration of all passwords and other security settings is the responsibility of the
installer and/or end-user.
In the use of the product, you must be in strict compliance with the electrical safety
regulations of the nation and region. Please refer to technical specifications for detailed
information.
Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power
Source with 100 to 240 VAC or 12 VDC according to the IEC60950-1 standard. Please refer to
technical specifications for detailed information.
Do not connect several devices to one power adapter as adapter overload may cause
over-heating or a fire hazard.
Please make sure that the plug is firmly connected to the power socket.
If smoke, odor or noise rise from the device, turn off the power at once and unplug the power
cable, and then please contact the service center.
Preventive and Cautionary Tips
Before connecting and operating your device, please be advised of the following tips:
Ensure unit is installed in a well-ventilated, dust-free environment.
Unit is designed for indoor use only.
Keep all liquids away from the device.
Ensure environmental conditions meet factory specifications.
Ensure unit is properly secured to a rack or shelf. Major shocks or jolts to the unit as a result of
dropping it may cause damage to the sensitive electronics within the unit.
Use the device in conjunction with an UPS if possible.
Power down the unit before connecting and disconnecting accessories and peripherals.
A factory recommended HDD should be used for this device.
Improper use or replacement of the battery may result in hazard of explosion. Replace with
the same or equivalent type only. Dispose of used batteries according to the instructions
provided by the battery manufacturer.

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Product Key Features
General
Connectable to HDTVI and analog cameras;
Supports UTC (Coaxitron) protocol for connecting camera over coax;
Connectable to AHD cameras;
Connectable to HDCVI cameras;
Connectable to IP cameras;
Each channel supports dual-stream. And sub-stream supports up to WD1 resolution;
The main stream of 720P DVR support up to 720p resolution;
For 720P DVR, 1080p lite mode is applicable to all the channels;
Independent configuration for each channel, including resolution, frame rate, bit rate, image
quality, etc.;
Encoding for both video stream and video & audio stream; audio and video synchronization
during composite stream encoding;
Support enabling H.264+ to ensure high video quality with lowered bitrate;
One-key enable or disable H.264+;
Support configuring night to day sensitivity, day to night sensitivity, and IR light brightness for
the connected analog cameras supporting these parameters;
Watermark technology.
Local Monitoring
HDMI/VGA output
8 screen live view is supported, and the display sequence of screens is adjustable;
Live view screen can be switched in group and manual switch and automatic cycle live view are
also provided, the interval of automatic cycle can be adjusted;
Quick setting menu is provided for live view;
The selected live view channel can be shielded;
Motion detection, video-tampering detection, video exception alarm, video loss alarm and
VCA alarm functions;
Privacy mask;
Several PTZ protocols (including Omnicast VMS of Genetec) supported; PTZ preset, patrol and
pattern;
Zooming in/out by clicking the mouse and PTZ tracing by dragging mouse.
HDD Management
One 3.5" disk slot supports disk capacity of up to 6TB

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Remaining recording time of the HDD can be viewed;
Support cloud storage;
S.M.A.R.T. and bad sector detection;
HDD sleeping function;
HDD property: redundancy, read-only, read/write (R/W);
HDD group management;
HDD quota management; different capacity can be assigned to different channels.
Recording and Playback
Holiday recording schedule configuration;
Cycle and non-cycle recording modes;
Normal and event video encoding parameters;
Multiple recording types: manual, continuous, alarm, motion, motion | alarm, motion & alarm
and Event;
8 recording time periods with separated recording types;
Support Channel-Zero encoding;
Main stream and sub-stream configurable for simultaneous recording;
Pre-record and post-record for motion detection triggered recording, and pre-record time for
schedule and manual recording;
Searching record files and captured pictures by events (alarm input/motion detection);
Customization of tags, searching and playing back by tags;
Locking and unlocking of record files;
Local redundant recording and capture;
When HDTVI, AHD, or HDCVI input is connected, the information including the resolution and
frame rate will be overlaid on the bottom right corner of the live view for 5 seconds. When
CVBS input is connected, the information such as NTSC or PAL will be overlaid on the bottom
right corner of the live view for 5 seconds.
Searching and playing back record files by camera number, recording type, start time, end time,
etc.;
Smart playback to go through less effective information;
Main stream and sub-stream selectable for local/remote playback;
Zooming in for any area when playback;
Multi-channel reverse playback;
Supports pause, fast forward, slow forward, skip forward, and skip backward when playback,
locating by dragging the mouse on the progress bar;
8-ch synchronous playback;
Backup

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Export data by a USB, and SATA device;
Export video clips when playback;
Video and Log, Video and Player, and Player selectable to export for backup;
Management and maintenance of backup devices.
Alarm and Exception
Configurable arming time of alarm input/output;
Alarm for video loss, motion detection, video tampering, abnormal signal, video
input/recording resolution mismatch, illegal login, network disconnected, IP confliction, record
exception, HDD error, and HDD full, etc.;
Alarm triggers full screen monitoring, audio alarm, notifying surveillance center, sending email
and alarm output;
VCA detection alarm is supported;
Support coaxial alarm;
Automatic restore when system is abnormal.
Other Local Functions
Manual and automatic video quality diagnostics;
Operable by mouse and remote control;
Three-level user management; admin user can create many operating account and define their
operating permission, which includes the permission to access any channel;
Completeness of operation, alarm, exceptions and log writing and searching;
Manually triggering and clearing alarms;
Importing and exporting of configuration file of devices;
Getting cameras type information automatically;
Unlock pattern for device login for the admin;
Clear-text password available;
GUID file can be exported for password resetting.
Network Functions
1 self-adaptive 10M/100M/1000M network interface or 1 self-adaptive 10M/100Mbps network
interface provided;
IPv6 is supported;
TCP/IP protocol, PPPoE, DHCP, DNS, DDNS, NTP, SADP, SMTP, NFS, iSCSI, UPnP™ and HTTPS are
supported;
Supports access by Guarding Vision;
TCP, UDP and RTP for unicast;
Auto/Manual port mapping by UPnPTM;

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Remote search, playback, download, locking and unlocking the record files, and downloading
files broken transfer resume;
Remote parameters setup; remote import/export of device parameters;
Remote viewing of the device status, system logs and alarm status;
Remote keyboard operation;
Remote HDD formatting and program upgrading;
Remote system restart and shutdown;
Support upgrading via remote FTP server;
RS-485 transparent channel transmission;
Alarm and exception information can be sent to the remote host;
Remotely start/stop recording;
Remotely start/stop alarm output;
Remote PTZ control;
Two-way audio and voice broadcasting;
Output bandwidth limit configurable;
Embedded WEB server;
If DHCP is enabled, you can enable DNS DHCP or disable it and edit the Preferred DNS Server
and Alternate DNS Server.
Development Scalability
SDK for Windows and Linux system;
Source code of application software for demo;
Development support and training for application system.

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Table of Contents
Product Key Features ...............................................................................................................6
Chapter 1 Introduction...................................................................................................................15
1.1 Front Panel...............................................................................................15
1.2 USB Mouse Operation .............................................................................15
1.3 Input Method Description .......................................................................16
1.4 Rear Panel ................................................................................................17
Chapter 2 Getting Started ..............................................................................................................18
2.1 Starting Up and Shutting Down the DVR .................................................18
2.2 Activating the Device ...............................................................................19
2.3 Using the Unlock Pattern for Login ..........................................................21
2.3.1 Configuring the Unlock Pattern ...............................................................21
2.3.2 Logging in via Unlock Pattern...................................................................23
2.4 Basic Configuration in Startup Wizard.....................................................25
2.4.1 Configuring the Signal Input Wizard........................................................25
2.4.2 Using the Wizard for Basic Configuration ................................................25
2.5 Login and Logout .....................................................................................30
2.5.1 User Login ................................................................................................30
2.5.2 User Logout..............................................................................................31
2.6 Resetting Your Password..........................................................................32
2.7 Adding and Connecting the IP Cameras ..................................................33
2.6.1 Activating the IP Camera..........................................................................33
2.6.2 Adding the Online IP Camera...................................................................35
2.6.3 Editing the Connected IP Camera ............................................................38
2.8 Configuring the Signal Input Channel ......................................................39
Chapter 3 Live View .......................................................................................................................41
3.1 Introduction of Live View ...................................................................................................41
3.2 Operations in Live View Mode ..........................................................................................41
3.2.1 Using the Mouse in Live View..................................................................42
3.2.2 Quick Setting Toolbar in Live View Mode ................................................44
3.3 Channel-Zero Encoding.......................................................................................................46
3.4 Adjusting Live View Settings .............................................................................................46

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3.5 Manual Video Quality Diagnostics....................................................................................48
Chapter 4 PTZ Controls .................................................................................................................50
4.1 Configuring PTZ Settings..........................................................................50
4.2 Setting PTZ Presets, Patrols and Patterns ................................................52
4.2.1 Customizing Presets.................................................................................52
4.2.2 Calling Presets..........................................................................................53
4.2.3 Customizing Patrols..................................................................................53
4.2.4 Calling Patrols...........................................................................................54
4.2.5 Customizing Patterns ...............................................................................55
4.2.6 Calling Patterns ........................................................................................56
4.2.7 Customizing Linear Scan Limit ................................................................. 57
4.2.8 Calling Linear Scan ...................................................................................58
4.2.9 One-touch Park ........................................................................................59
4.3 PTZ Control Panel.....................................................................................60
Chapter 5 Recording Settings........................................................................................................62
5.1 Configuring Encoding Parameters ...........................................................62
5.2 Configuring Recording Schedule..............................................................66
5.3 Configuring Motion Detection Recording................................................69
5.4 Configuring Alarm Triggered Recording...................................................70
5.5 Configuring Event Recording....................................................................72
5.6 Configuring Manual Recording ................................................................74
5.7 Configuring Holiday Recording ................................................................74
5.8 Configuring Redundant Recording........................................................... 76
5.9 Configuring HDD Group ...........................................................................78
5.10 Files Protection ........................................................................................79
5.11 One-Key Enabling and Disabling H.264+ for Analog Cameras .................81
5.12 Configuring 1080P Lite.............................................................................83
Chapter 6 Playback .........................................................................................................................85
6.1 Playing Back Record Files.........................................................................85
6.1.1 Instant Playback .......................................................................................85
6.1.2 Playing Back by Normal Search................................................................85
6.1.3 Playing Back by Event Search...................................................................88
6.1.4 Playing Back by Tag ..................................................................................90
6.1.5 Playing Back by Smart Search ..................................................................93

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6.1.6 Playing Back by System Logs....................................................................96
6.1.7 Playing Back by Sub-Periods ....................................................................97
6.1.8 Playing Back External File ........................................................................98
6.2 Auxiliary Functions of Playback ...............................................................99
6.2.1 Playing Back Frame by Frame ..................................................................99
6.2.2 Digital Zoom.............................................................................................99
6.2.3 Reverse Playback of Multi-Channel .......................................................100
Chapter 7 Backup..........................................................................................................................102
7.1 Backing up Record Files .........................................................................102
7.1.1 Backing up by Normal Video/Picture Search.........................................102
7.1.2 Backing up by Event Search ...................................................................104
7.1.3 Backing up Video Clips...........................................................................105
7.2 Managing Backup Devices .....................................................................106
Chapter 8 Alarm Settings.............................................................................................................108
8.1 Setting Motion Detection ......................................................................108
8.2 Setting Sensor Alarms............................................................................110
8.3 Detecting Video Loss .............................................................................112
8.4 Detecting Video Tampering ...................................................................114
8.5 Setting All-day Video Quality Diagnostics .............................................115
8.6 Handling Exceptions...............................................................................117
8.7 Setting Alarm Response Actions ............................................................119
Chapter 9 VCA Alarm ..................................................................................................................122
9.1 Face Detection .......................................................................................122
9.2 Vehicle Detection...................................................................................123
9.3 Line Crossing Detection .........................................................................125
9.4 Intrusion Detection................................................................................126
9.5 Region Entrance Detection ....................................................................128
9.6 Region Exiting Detection........................................................................129
9.7 Loitering Detection ................................................................................130
9.8 People Gathering Detection ..................................................................130
9.9 Fast Moving Detection ...........................................................................130
9.10 Parking Detection...................................................................................131
9.11 Unattended Baggage Detection.............................................................131
9.12 Object Removal Detection .....................................................................132

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9.13 Audio Exception Detection ....................................................................132
9.14 Defocus Detection..................................................................................133
9.15 Sudden Scene Change............................................................................134
9.16 PIR Alarm ...............................................................................................134
Chapter 10 VCA Search................................................................................................................136
10.1 Face Search ............................................................................................136
10.2 Behavior Search .....................................................................................138
10.3 Plate Search ...........................................................................................139
10.4 People Counting.....................................................................................140
10.5 Heat Map ...............................................................................................141
Chapter 11 Network Settings ......................................................................................................143
11.1 Configuring General Settings .................................................................143
11.2 Configuring Advanced Settings ..............................................................144
11.2.1 Configuring PPPoE Settings....................................................................144
11.2.2 Configuring Guarding Vision (Mobile access)........................................144
11.2.3 Configuring DDNS ..................................................................................147
11.2.4 Configuring NTP Server..........................................................................148
11.2.5 Configuring NAT .....................................................................................149
11.2.6 Configuring More Settings .....................................................................151
11.2.7 Configuring HTTPS Port..........................................................................152
11.2.8 Configuring Email...................................................................................154
11.2.9 Checking Network Traffic.......................................................................155
11.3 Configuring Network Detection.............................................................156
11.3.1 Testing Network Delay and Packet Loss.................................................156
11.3.2 Exporting Network Packet .....................................................................157
11.3.3 Checking Network Status.......................................................................157
11.3.4 Checking Network Statistics...................................................................158
Chapter 12 HDD Management ...................................................................................................160
12.1 Initializing HDDs.....................................................................................160
12.2 Managing Network HDD........................................................................161
12.3 Managing HDD Group............................................................................164
12.3.1 Setting HDD Groups ...............................................................................164
12.3.2 Setting HDD Property.............................................................................165
12.4 Configuring Quota Mode .......................................................................166

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12.5 Checking HDD Status .............................................................................167
12.6 Checking S.M.A.R.T Information ............................................................168
12.7 Detecting Bad Sector .............................................................................169
12.8 Configuring HDD Error Alarms ...............................................................170
Chapter 13 Camera Settings ........................................................................................................171
13.1 Configuring OSD Settings .......................................................................171
13.2 Configuring Privacy Mask.......................................................................172
13.3 Configuring Video Parameters...............................................................173
13.3.1 Configuring Image Settings....................................................................173
13.3.2 Configuring Camera Parameters Settings ..............................................175
Chapter 14 DVR Management and Maintenance.....................................................................177
14.1 Viewing System Information..................................................................177
14.2 Searching Log Files.................................................................................177
14.3 Importing/Exporting IP Camera Info .....................................................180
14.4 Importing/Exporting Configuration Files...............................................180
14.5 Upgrading System ..................................................................................181
14.5.1 Upgrading by Local Backup Device ........................................................181
14.5.2 Upgrading by FTP ...................................................................................182
14.6 Restoring Default Settings......................................................................182
Chapter 15 Others .........................................................................................................................184
15.1 Configuring General Settings .................................................................184
15.2 Configuring DST Settings........................................................................185
15.3 Configuring More Settings .....................................................................185
15.4 Managing User Accounts .......................................................................186
15.5.1 Adding a User.........................................................................................187
15.5.2 Deleting a User.......................................................................................190
15.5.3 Editing a User .........................................................................................190
Chapter 16 Appendix ...................................................................................................................194
16.1 Specifications .........................................................................................194
16.2 Glossary .................................................................................................195
16.3 Troubleshooting .....................................................................................197

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Chapter 1 Introduction
1.1 Front Panel
Figure 1-1 Front Panel of DVR
Table 1-1 Descriptionon of Front Panel
No.
Icon
Description
1
Turns red when DVR is powered up.
2
Turns red when data is being read from or written to
HDD.
3
Flickers blue when network connection is functioning
properly.
1.2 USB Mouse Operation
A regular 3-button (Left/Right/Scroll-wheel) USB mouse can also be used with this DVR. To use a
USB mouse:
Step 1 Plug USB mouse into one of the USB interfaces on the front panel of the DVR.
Step 2 The mouse should automatically be detected. If in a rare case that the mouse is not detected,
the possible reason may be that the two devices are not compatible, please refer to the
recommended the device list from your provider.
The operation of the mouse:
Table 1-2 Description of the Mouse Control
Name
Action
Description
Left-Click
Single-Click
Live view: Select channel and show the quick set
menu.
Menu: Select and enter.
Double-Click
Live view: Switch between single-screen and

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multi-screen.
Drag
PTZ control: Wheeling.
Privacy mask and motion detection: Select target
area.
Digital zoom-in: Drag and select target area.
Live view: Drag channel/time bar.
Right-Click
Single-Click
Live view: Show menu.
Menu: Exit current menu to upper level menu.
Scroll-Wheel
Scrolling up
Live view: Previous screen.
Menu: Previous item.
Scrolling
down
Live view: Next screen.
Menu: Next item.
1.3 Input Method Description
Figure 1-2 Soft Keyboard
Description of the buttons on the soft keyboard:
Table 1-3 Description of the Soft Keyboard Icons
Icon
Description
Icon
Description
…
Number
…
English letter
Lowercase/Uppercase
Backspace
Switch the keyboard
Space

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Positioning the cursor
Enter
Symbols
Reserved
1.4 Rear Panel
Figure 1-3 Rear Panel of DVR
Table 1-4 Description of Rear Panel
No.
Item
Description
1
VIDEO IN
BNC interface for HDTVI and analog video input.
2
HDMI
HDMI video output connector.
3
VGA
DB15 connector for VGA output. Display local video
output and menu.
4
AUDIO OUT
RCA connector
5
AUDIO IN
RCA connector
6
Network
Interface
Connector for network
7
USB Port
Universal Serial Bus (USB) port for additional devices.
8
Power Supply
12 VDC power supply.
9
GND
Ground

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Chapter 2 Getting Started
2.1 Starting Up and Shutting Down the DVR
Purpose
Proper startup and shutdown procedures are crucial to expanding the life of the DVR.
Before you start
Check that the voltage of the extra power supply is the same with the DVR’s requirement, and the
ground connection is working properly.
Starting up the DVR
Step 1 Check the power supply is plugged into an electrical outlet. It is HIGHLY recommended that
an Uninterruptible Power Supply (UPS) be used in conjunction with the device.
Step 2 Turn on the power switch on the rear panel, and the Power indicator LED should turn on
indicating that the unit begins to start up.
Step 3 After startup, the Power indicator LED remains on.
Shutting down the DVR
There are two proper ways to shut down the DVR. To shut down the DVR:
OPTION 1: Standard shutdown
Step 1 Enter the Shutdown menu.
Menu > Shutdown
Figure 2-1 Shutdown Menu
Step 2 Select the Shutdown button.
Step 3 Click the Yes button.
Step 4 Turn off the power switch on the rear panel when the note appears.

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Figure 2-2 Shutdown Tips
Rebooting the DVR
While in the Shutdown menu (Figure 2-1), you can also reboot the DVR.
Step 1 Enter the Shutdown menu by clicking Menu > Shutdown.
Step 2 Click the Logout button to log out or the Reboot button to reboot the DVR.
2.2 Activating the Device
Purpose
For the first-time access, you need to activate the device by setting an admin password. No
operation is allowed before activation. You can also activate the device via Web Browser, SADP or
Client Software.
Step 1 Input the same password in the text field of Create New Password and Confirm New
Password.
Figure 2-3 Settings Admin Password
STRONG PASSWORD RECOMMENDED-We highly recommend you create a strong password of
your own choosing (Using a minimum of 8 characters, including at least three of the following
categories: upper case letters, lower case letters, numbers, and special characters.) in order to
increase the security of your product. And we recommend you reset your password regularly,
especially in the high security system, resetting the password monthly or weekly can better protect
your product.

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Step 2 Click OK to save the password and activate the device.
Clear-text password is supported. Click the icon and you can see the clear text of the
password. Click the icon again and the content of the password restores invisible.
For the old version device, if you update it to the new version, the following dialog box will
pop up once the device starts up. You can click YES and follow the wizard to set a strong
password.
Figure 2-4 Warning
Step 3 After the device is activated, the Attention box pops up as below.
Figure 2-5 Attention
Step 4 (Optional) Click Yes to export GUID. The Reset Password interface pops up. Click Export to
export GUID to the USB flash disk for password resetting.
Figure 2-6 Export GUID