Contec PT-M21WB-2500 Series User manual

Reference Manual
CONTENTS
PANEL Computer
PT-M21WB-2500 Series
Introduction.................................................................. 4
Safety Precautions....................................................12
Product Nomenclature and Function ...............18
Hardware Setup ........................................................30
BIOS Setup..................................................................41
Appendix......................................................................66
List of Optional Products.......................................84
Customer Support and Inquiry............................86

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Table of Contents
Introduction ....................................................................... 4
1. Related Manuals......................................................................................................................................................5
2. About the Product..................................................................................................................................................6
3. Product Lineup ........................................................................................................................................................7
4. Features......................................................................................................................................................................8
5. Supported OS...........................................................................................................................................................9
6. Product Configuration List...............................................................................................................................10
Safety Precautions........................................................... 12
1. Safety Information...............................................................................................................................................13
2. Handling Precautions......................................................................................................................................... 14
1. FCC PART 15 Class A Notice......................................................................................................................16
3. Security Warning..................................................................................................................................................17
1. Information security risks...........................................................................................................................17
2. Security measures – e.g..............................................................................................................................17
Product Nomenclature and Function............................ 18
1. Nomenclature of Product Components.....................................................................................................19
2. Description of Product Components........................................................................................................... 21
1. LED...................................................................................................................................................................... 21
2. DC Power Input Connector: DC-IN ........................................................................................................21
3. Power SW.........................................................................................................................................................22
4. LINE OUT Interface: LINE OUT ................................................................................................................. 22
5. MIC IN Interface: MIC..................................................................................................................................22
6. DVI-I Interface ................................................................................................................................................23
7. Display Port Interface ..................................................................................................................................25
8. USB3.2 (Gen 2×1) Port................................................................................................................................26
9. USB2.0 Port...................................................................................................................................................... 26
10.Gigabit-Ethernet............................................................................................................................................27
11.Serial Port Interface: Serial A, B, C, D..................................................................................................... 28
Hardware Setup ............................................................... 30
1. Before Using the Product for the First Time.............................................................................................31
2. Hardware Setup....................................................................................................................................................32
1. Attaching the HDD and SSD..................................................................................................................... 32
2. Attaching the FG ........................................................................................................................................... 33
3. Fastening the Cable...................................................................................................................................... 34
4. Mounting..........................................................................................................................................................36
5. Installation Requirements..........................................................................................................................39

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Table of Contents
BIOS Setup........................................................................ 41
1. Introduction...........................................................................................................................................................42
1. Starting Setup.................................................................................................................................................42
2. Using Setup.....................................................................................................................................................43
3. Getting Help....................................................................................................................................................43
4. In Case of Problems.....................................................................................................................................43
5. A Final Note About Setup..........................................................................................................................43
2. Main Menu............................................................................................................................................................. 44
1. Setup Items......................................................................................................................................................45
3. Main..........................................................................................................................................................................46
4. Advanced................................................................................................................................................................47
1. CPU Configuration........................................................................................................................................48
2. SATA Configuration......................................................................................................................................49
3. PCH-FW Configuration ...............................................................................................................................51
4. TRUSTED Configuration..............................................................................................................................52
5. ACPI Setting ....................................................................................................................................................53
6. SMART Setting ...............................................................................................................................................54
7. Super IO Configuration...............................................................................................................................55
8. Hardware Monitor ........................................................................................................................................57
9. USB Configuration........................................................................................................................................58
5. Chipset.....................................................................................................................................................................59
1. System Agent (SA) Configuration........................................................................................................... 60
2. PCH-IO Configuration.................................................................................................................................62
6. Security....................................................................................................................................................................63
7.Boot Configuration ................................................................................................................................................64
7.Save and Exit.............................................................................................................................................................65
Appendix .......................................................................... 66
1. System Reference ................................................................................................................................................67
1. Specifications..................................................................................................................................................67
2. Display Optical Specification....................................................................................................................69
3. Power Management Features....................................................................................................................70
4. Power Requirements......................................................................................................................................70
2. Physical Dimensions...........................................................................................................................................71
3.Post Codes.................................................................................................................................................................72
4.Serial I/O Address and Register Function .....................................................................................................75
5.Watch-Dog-Timer................................................................................................................................................... 79
List of Optional Products................................................ 84
1. Optional Product .................................................................................................................................................85
Customer Support and Inquiry...................................... 86
1. Services....................................................................................................................................................................87

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Introduction
This section provides necessary information of the product
such as the outline, bundled items and manuals before
actual use.

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Introduction
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PT-M21WB-2500 Series Reference Manual
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1.Related Manuals
The manuals related to the product are listed below.
Read them as necessary along with this document.
◆Must Read the Following Manuals.
Name
Purpose
Contents
How to get
Product Guide
Must read this after opening
the package.
This lists the product
configuration and describes
the precautions.
Included in the package
(Printed matter)
Reference Manual
Read this when operating
the product.
This describes the hardware
aspects such as functions and
settings.
Included in the package
(Driver DVD)
◆Download Manuals
Download the manuals accordingly from the following URL.
Download
https://www.contec.com/download/

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Introduction
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PT-M21WB-2500 Series Reference Manual
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2.About the Product
This product is a high-performance embedded-type personal computer equipped with the 9th
generation Intel® Core™ and Celeron® processor.
Embedded-type chipset and CPU have been adopted. The use of readily available parts ensures the
ease of the use of the product.

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Introduction
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3.Product Lineup
The product has three models.
Model
CPU
Memory
PT-M21WB-2500-G604NA
Intel® Core™ i7-9700TE
DDR4 8GB
PT-M21WB-2500-G404NA
Intel® Core™ i3-9100TE
PT-M21WB-2500-G204NA
Intel® Celeron® G4900T

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Introduction
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4.Features
◼Compatible with Intel® 9th Coffee Lake-Refresh Platform
This product is equipped with the 9th generation Intel® Core™ processor and greatly realizes lower-power
consumption while ensuring fine performance of operation tasks and drawing. Adopting embedded-type
CPU contributes to a stable supply.
Three types of CPU are lined up.
Intel® Core™ i7-9700TE
Intel® Core™ i3-9100TE
Intel® Celeron® G4900T
◼IP66 + Stainless Front Panel Design
The product uses stainless as its front bezel material and has IP66 certification to fulfill waterproof and
dustproof applications especially in food and automation factory.
◼CPU Built-in High-Performance Graphics
Core i7, Core i3, and Celeron Models are corresponded to the Integrated Intel® HD Graphics.
Full HD video can be smoothly played.
It also supports full HD output of the two-screen with the DVI-I and DisplayPort.
◼Adopt Removable Storage
The product adopts front accessible two 2.5-inch SATA storages and support RAID function such as mirroring.
◼Extend Peripherals Freely Rich Interface
This product is equipped with a variety of expansion interfaces such as DVI-I, DisplayPort, 1000BASE-T × 2,
USB3.2 Gen 2 × 4, USB2.0 × 2, serial (RS-232C) × 3, serial (RS-232C/422/485) × 1, audio.

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Introduction
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5.Supported OS
-Windows®10 IoT Enterprise LTSC 2019 64 bit

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Introduction
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6.Product Configuration List
The product consists of the items listed below.
Check, with the following list, that your package is complete.
If you discover damaged or missing items, contact your retailer or the general CONTEC information.
PT-M21WB-2500-G
(Core i7-9700TE/ i3-9100TE/ Celeron G4900T)
Name
Pcs.
Panel-PC
1
USB Removal Prevention Fitting
1
The Attachment Fittings
16
DVI-analog RGB Conversion Adapter
1
Power supply connector complete set
Power connector
1
Contact
4
Washer Assemble Screw (M3 x 6)
1
Screws for Attachment HDD (or SSD)
8
Cable Clamp 1
1
Cable Clamp 2
1
Product Guide
1
*1 The configuration and parts of this product are shown below.
*2 The user manual for this product is available as a PDF file through CONTEC’s website.

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Introduction
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Production Configuration Drawings
Panel-PC
USB removal
prevention fitting
The attachment
fittings
DVI-analog RGB
conversion adapter
Power supply
connector complete
set
Washer assembled
Screw (M3x6)
Screws for attachment
HDD (or SSD)
Cable clamp 1
Cable clamp 2
Product Guide
* See the Product Configuration List to check if all the components are included for the specified number of
units.

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Safety Precautions
Understand the following definitions and precautions to
use the product safely.
Never fail to read them before using the product.

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Safety Precautions
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1.Safety Information
This document provides safety information using the following symbols to prevent accidents
resulting in injury or death and the destruction of equipment and resources.
Understand the meanings of these labels to operate the equipment safely.
DANGER
DANGER indicates a hazard with a high-risk level. If this hazardous
situation is not avoided, it will result in death or serious injury.
WARNING
WARNING indicates a hazard with a medium risk level. If this hazardous
situation is not avoided, it could result in death or serious injury.
CAUTION
CAUTION indicates a hazard with a low risk level. If this hazardous
situation is not avoided, it could result in minor or moderate injury.
NOTE
This symbol together with the NOTE signal word alerts the reader to a
situation which may cause damage or malfunction to the device,
hardware/software, or surrounding property.
INFO
Here you will find additional information or detailed sources of
information.

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Safety Precautions
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2.Handling Precautions
WARNING
⚫Always check that the power supply is turned off before connecting or disconnecting power
cables.
⚫Do not modify the product.
⚫Always turn off the power before inserting or removing circuit boards or cables.
⚫This product is not intended for use in aerospace, space, nuclear power, medical equipment,
or other applications that require a very high level of reliability. Do not use the product in
such applications.
⚫If using this product in applications where safety is critical such as in railways, automotive, or
disaster prevention or security systems, please contact your retailer.
⚫Do not attempt to replace the battery as inappropriate battery replacement poses a risk of
explosion.
⚫For battery replacement, contact your retailer as it must be performed as a process of repair.
⚫When disposing of a used battery, follow the disposal procedures stipulated under the
relevant laws and municipal ordinances. For details on replacing the battery, refer to the
appendix.
⚫This product is connected to a socket-outlet with earthing connection by means of a power
cord.
⚫This product is not suitable for use in locations where children are likely to be present.
CAUTION
⚫Do not use or store this product in a location exposed to high or low temperature that
exceeds range of specification or susceptible to rapid temperature changes.
e.g. - Exposure to direct sun - In the vicinity of a heat source
⚫Do not use this product in extremely humid or dusty locations. It is extremely dangerous to use
this product with its interior penetrated by water or any other fluid or conductive dust. If this
product must be used in such an environment, install it on a dust-proof control panel, for
example.
⚫Avoid using or storing this product in locations subject to shock or vibration that exceeds
range of specification.
⚫Do not use this product in the vicinity of devices that generate strong magnetic force or noise.
Such products will cause this product to malfunction.
⚫Do not use or store this product in the presence of chemicals.
⚫To clean this product, wipe it gently with a soft cloth dampened with either water or mild
detergent.

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Safety Precautions
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⚫Do not use chemicals or a volatile solvent, such as benzene or thinner, to prevent pealing or
discoloration of the paint.
⚫This product’s case may become hot. To avoid being burned, do not touch that section while
this product is in operation or immediately after turning off the power. Avoid installation in a
location where people may come into contact with that section.
⚫Always remove the power cable from the power outlet before mounting or removing an
expansion board and before connecting or disconnecting a connector.
⚫To prevent corruption of files, always shutdown the OS before turning off this product.
⚫CONTEC reserves the right to refuse to service a product modified by the user.
⚫In the event of failure or abnormality (foul smells or excessive heat generation), unplug the
power cord immediately and contact your retailer.
⚫To connect with peripherals, use a grounded, shielded cable.
⚫Component Life:
1) Battery – The internal calendar clock and CMOS RAM are backed by a Lithium primary battery.
The backup time at a temperature of 25°C with the power disconnected is 7 years or more.
2) HDD – HDD models use the HDD to store the operating system
3) SSD – SSD models use the SSD to store the operating system.
* Replacement of expendables is handled as a repair (there will be a charge).
* The service life for consumable parts are reference values and are not guaranteed values.
* This product’s specifications allow the device to be rebooted from the BIOS screen during
startup. This has no effect on operation after the OS boots.

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Safety Precautions
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1. FCC PART 15 Class A Notice
NOTE
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used
in accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case
the user will be required to correct the interference at his own expense.
FCC WARNING
Changes or modifications not expressly approved by the party responsible for compliance could void
the user's authority to operate the equipment.

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Safety Precautions
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3.Security Warning
When connecting to the network, be aware of security-related problems. See the examples of
Security measures below and set up the product properly along with the network devices.
1. Information security risks
⚫Unauthorized access from the outside through a network could cause the system halt, data
damage, or exposure to malware. *1
⚫Invaded and used as a stepping stone, a device might attack the others through networks. (a
victim becomes an assailant)
⚫Information might leak without realizing due to the connection to the network.
⚫Secondary damages such as harmful rumors, liability in damages, social credibility fall, and
opportunity loss are expected led by the troubles described above.
*1: Malware (Malicious Software) is software that brings harm to a computer system and performs
unintended operations.
2. Security measures – e.g.
⚫Do not keep using the default password. (Refer to the product manual for the password
setting).
⚫Set a strong password.
Combined with upper and lowercase letters, and numbers so that it cannot be easily
analogized by others.
⚫Change the password periodically.
⚫Disable unnecessary network services and functions.
⚫Restrict access to the network with network devices. *2
⚫Restrict ports to be released on the network with network devices. *2
⚫Create a closed network connection using such as dedicated network or VPN*3
*2: Inquire for setting procedure to manufacturers.
*3: VPN (Virtual Private Network) a secured network that wards off unauthorized access by
protecting the communication path with authentication and encryption.
Unfortunately, there are no perfect ways to avert unauthorized access or close a security hole
that are endlessly found day and night.
Please understand that risks are always involved with the Internet connection, and we strongly
recommend a user should constantly update information security measures.

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Product Nomenclature
and Function
This section describes product component names and their
functions, pin assignment of each connector.

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Product Nomenclature and Function
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1.Nomenclature of Product Components
Component names of the product are shown in the figure below.
◆Front View
◆Side View

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Product Nomenclature and Function
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Name
Function
Front
POWER LED
Power ON indicator LED
STATUS LED
Status LED
Drive ACCESS LED
Disk access indicator LED
DC-IN
DC power input connector
POWER SW
Power switch
MIC IN
Mic in (∅3.5 PHONE JACK)
LINE OUT
Line out (∅3.5 PHONE JACK)
DVI-I
Display (29 pin, female)
DISPLAY PORT
Display (20 pin, female)
USB3.2
USB3.2 (Gen 2×1) port TYPE-A connector x 4
USB2.0
USB2.0 port TYPE-A connector x 2
LAN A
Ethernet 1000BASE-T/100BASE-TX/10BASE-T RJ-45 connecter
LAN B
Ethernet 1000BASE-T/100BASE-TX/10BASE-T RJ-45 connecter
Serial A
RS232C/422/485 Connector (9pin D-SUB, male)
Serial B
RS232C Connector (9pin D-SUB, male)
Serial C
RS232C Connector (9pin D-SUB, male)
Serial D
RS232C Connector (9pin D-SUB, male)
HDD/SSD
2.5” SATA HDD slot