Contech Italia CX100 User manual

CX100IPPBXUserManual
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VoIP Communication
CX100 IP PBX Telephone System
User Manual
CX100

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Menu
GettingStarted ............................................................................................................................................................ 3
Introduction ........................................................................................................................................................... 3
Packinglist ............................................................................................................................................................. 4
Specification........................................................................................................................................................... 4
Hardwaresetup ..................................................................................................................................................... 5
FirstLogintoWizard.............................................................................................................................................. 6
Extension ..................................................................................................................................................................... 9
SIPExtension........................................................................................................................................................ 10
FollowMe ............................................................................................................................................................ 13
RingGroup ........................................................................................................................................................... 14
OutboundRoutes................................................................................................................................................. 15
LineProvider.............................................................................................................................................................. 18
SIPRegister .......................................................................................................................................................... 18
SIPDirect.............................................................................................................................................................. 20
InboundRoutes.................................................................................................................................................... 21
Advanced ................................................................................................................................................................... 24
Conference........................................................................................................................................................... 25
Queues................................................................................................................................................................. 25
SimpleIVR............................................................................................................................................................ 27
TimeFrames ........................................................................................................................................................ 28
PBXMore ................................................................................................................................................................... 29
SoundFiles........................................................................................................................................................... 30
CallDetailReport ................................................................................................................................................. 31
Option.................................................................................................................................................................. 31
Networks.................................................................................................................................................................... 34
WAN/LAN/TimeZone .......................................................................................................................................... 35
Utilities....................................................................................................................................................................... 35
ExternalDisk ........................................................................................................................................................ 36
System........................................................................................................................................................................ 37
AdminUser .......................................................................................................................................................... 37
Reboot ................................................................................................................................................................. 38
ResetFactory ....................................................................................................................................................... 38
Glossary ..................................................................................................................................................................... 39

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Welcome to
CX100
GettingStarted
Thank you for purchasing CX100.It is with the excellent performance and cost, yet
easy-to-configure IP PBX in the market today.
Administrating a VoIP system can be a daunting task for administrators unfamiliar with VoIP.
This guide is designed to help you plan and configure CX100 Voice over IP (VoIP)
deployments.
Introduction
The CX100 is the ideal system for small businesses and home offices requiring a pint-sized
yet powerful on-premise IP PBX. Keeping up with the demands of sustainability, the IP PBX
CX 100 is based on a low-power, high performance MIPS processor, providing the
complicated communication features including the hardest HD communication protocol.
The compact solid-state device support 32 extensions and offers a wide range of IP PBX
telephony features. At the same time, it is the first cheapest IP PBX in the world when it
comes out.

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Packinglist
1 unit CX100
1 Power Supply
Specification
MIPS Processor
64MB RAM/16MB FLASH
1xRJ45 10/100MB Ethernet port WAN
1xRJ45 Debug port
Reset Button
Power adapter: AC 100~240V input and DC 12V/1Aoutput
Power consumption: 1.2-2.0W
Net weight: 100g
Dimension: 150mm(L) x 90mm(W) x 31.5mm(H)
Operating humidity: 10~95%
Operating temperature: 0~45°C

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Hardwaresetup
You may check the above picture to configuration.
Step 1: Connect the WAN port of CX100 with your corporate IP network. Before you connect
the AX100 to the network, please check if your network can work normally.
Step 2: Plug in and open your browser to visit the address: Http://192.168.1.100:9999
Make sure your IP address is 192.168.1.XX
(If you use IE6 and above, the prefix address Errore.Riferimentoacollegamentoipertestualenon
valido. can’t be left out)
Now we access to the Wizard page.
Username: admin (By default)
Password: admin (By default)

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FirstLogintoWizard
This is your first time to log in, it will show Wizard Processing. It is simple and brief to deploy.
In most cases, the default settings can be used for the rest of the configuration.
.
When you Abort, it will quit the Wizard.And if you want to access Wizard, just click the Wizad.
You can choose the protocol Static IP or DHCP.
Using a static IP address is the most reliable way to ensure your server IP address does not
change. To find an IP address that is not in use on your network and will not be used for
another client by the DHCP server or used by some other devices.

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After you have found a suitable server IP address [192.168.60 is a common address], enter it
and addresses for the following in the network configuration questionnaire: Netmask.
By default, the system enters 255.255.255.0. If your netmask address is
different, change it to the correct value.
Gateway. The address for your gateway is usually the IP address of your router. A common
gateway IP address is 192.168.0.1.
DNS server. This address will be for either a server inside your network or for a server your
internet service provider (ISP) runs for your use and for which the ISP will provide you the
addresses.
After all addresses have been entered and the system asks if they are correct, click Yes to
accept them; otherwise, correct them, then click Yes.
After the addresses are accepted, the system informs you that you need to reboot to use the
new IP address. To reboot, click OK.
Time Zone
It is used to set the local time zone and is important for generating accurate call reports after
your system is operating. And the features-Time Frame will also judge your working time or
others according to your system time.
If you select the incorrect time zone, or you move to a different time zone later, you can
change it in the Wizard.
You can follow the default setting and Next.
Now we come to the Extension page.
You can set up to 32 SIP extensions. The number length should be at least 3 digits and the
password should be at least 8 digits.

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Next we come to the Wizard Processing page.
You can do nothing and click confirm.
Or you can choose the two ways of incoming calls.
1. When the call comes in, all the extensions will ring and until someone to pick it up.
2. Playback a voice menu and wait the user input number or press 0 to number 800
Besides, you can also set a conference number.
Then the AX100 begin to configure. It will auto restart the PBX and if you can’t see the page
you can refresh it. And re-log in, you will see the dashboard of CX 100.

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OK. The first time to access the AX100.
If you want to access to the Wizard again, just click the Wizard.
Extension
Here you can create SIP extensions and Feature Extensions.

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SIPExtension
SIP (Session Initiation Protocol) [RFC 3261, 3262, 3263, 3264, and 3265]
A signalling protocol for initiating and terminating an interactive user session that involves
multimedia elements such as video, voice, chat, gaming, and virtual reality (it is used mainly
for voice and video calls over the Internet or data networks).
Create the SIP extensions: set the number (not less than 3 digits), password (not less than 8
digits) and email address.
Info_email: you can also set the email address.
After you set and add one account. Remember the SIP account and password and it will help
to configuration your SIP Phone.

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For the Expert use, you can set the Video Support, IP address and so on
Video Support: Choose Yes or No.
IP address: Dynamic IP or Static IP. If you choose the Static IP, just fill your IP address and
make sure it is the same with this device.
Call ID: You can use the extension number (Default) or use this number you set yourself.
Direct Media: The default is No.
If you choose yes, it will not transfer the voice data.
Nat: Please see the glossary
Keep Alive: Keep in touch with the contacted device
DTMF Mode refers to the types of tones a phone can send and receive. Refer to your phone's
user manual to find the type of DTMF tones used by your particular phone. Unless you are
certain this setting needs to be changed, leave it at the default value, rfc2833.

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Codec Priority: You can choose the codec priority here.
After you finished, just click save and you will see the red bar to remind you to reload. Click it
and wait to reload.
To make changes to the way an extension is set up, click on its edit button and edit the
settings on the settings detail page. To remove an extension from your system permanently,
click on its Delete button.

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FollowMe
One of the features extensions is Follow Me.
If you have more than one number, when a call comes in, the system will ring your numbers
one by one until someone answered.
You can set the detail in basic and expert. The expert is not available now.
You can set the order of the extensions number to ring.

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RingGroup
When the call comes in, all the extensions will ring simultaneously until someone to pick it up.

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OutboundRoutes
Outbound Routes for extensions dialing local / outside number.
When dialing, the top-down one by one checking rules, if matched will be execute and end
route.
When dialing, not matched or no rule will try to execute 'Default Rule' settings.
You can choose the default rule. In most cases, the default settings can be used for the rest of
the configuration.
Default Rules:
[Smart]Automatically try local number, if not matched then try to select [Default Outbound]
and call out.
[Local] Automatically try local number
[Disable]End the call
Default Outbound : You can choose the default outbound line here.
Create New Rule first:
Now you can set the outbound routes.
You can refer the tips.Set the rules to match caller ID or match the called party ID (Callee),
then set the relevant executive rules: we can format caller Id/ callee ID .If don't need, leave
NULL.

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Below is the extension outbound routes diagram.

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After you create them, you can modify the order of rules by dragging and click 'Save Rules
New order' to confirm. And you can also edit and delete the rules.

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LineProvider
You can set the line provider here. Sip Register and Sip Direct.
After you finished the register information, remember to tick the Outbound Calls-Default
outbound calls
.
SIPRegister
SIP Register: Use a SIP account and password to register to the ITSP.

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SIPDirect
You can create the SIP direct.