Contech Italia EP 201 User manual

EP 201 IP Phone User manual
VoIP Phone
EP 201
User Manual

Safety Notices
Please read the following safety notices before installing or using this phone. They are crucial for the
safe and reliable operation of the device.
zPlease use the external power supply that is included in the package. Other power supplies may
cause damage to the phone, affect the behavior or induce noise.
zBefore using the external power supply in the package, please check with home power voltage.
Inaccurate power voltage may cause fire and damage.
zPlease do not damage the power cord. If power cord or plug is impaired, do not use it, it may
cause fire or electric shock.
zThe plug-socket combination must be accessible at all times because it serves as the main
disconnecting device.
zDo not drop, knock or shake it. Rough handling can break internal circuit boards.
zDo not install the device in places where there is direct sunlight. Also do not put the device on
carpets or cushions. It may cause fire or breakdown.
zAvoid exposure the phone to high temperature, below 0 or high humidity. Avoid wetting the
unit with any liquid.
zDo not attempt to open it. Non-expert handling of the device could damage it. Consult your
authorized dealer for help, or else it may cause fire, electric shock and breakdown.
zDo not use harsh chemicals, cleaning solvents, or strong detergents to clean it. Wipe it with a
soft cloth that has been slightly dampened in a mild soap and water solution.
zWhen lightning, do not touch power plug or phone line, it may cause an electric shock.
zDo not install this phone in an ill-ventilated place.
zYou are in a situation that could cause bodily injury. Before you work on any equipment, be
aware of the hazards involved with electrical circuitry and be familiar with standard practices for
preventing accidents.
2
Sistemi Integrati di Telefonia VoIP

Table of Content
1. INTRODUCING VI2006 VOIP PHONE.............................................................................................. 5
1.1. THANK YOU FOR YOUR PURCHASING EP201 ...................................................................................... 5
1.2. DELIVERY CONTENT.......................................................................................................................... 5
1.3. KEYPAD............................................................................................................................................ 6
1.4. PORT FOR CONNECTING .................................................................................................................... 7
2.INITIAL CONNECTING AND SETTING................................................................................................8
2.1. CONNECT THE PHONE ........................................................................................................................ 8
2.2. INITIAL SETTING................................................................................................................................9
2.2.1. PPPoE mode........................................................................................................................... 9
2.2.2. Static IP mode:..................................................................................................................... 10
2.2.3. DHCP mode...........................................................................................................................11
3. BASIC FUNCTIONS ........................................................................................................................... 12
3.1. BASIC OPERATION........................................................................................................................... 12
3.1.1. Accepting a call.................................................................................................................... 12
3.1.2. Making a call......................................................................................................................... 12
3.1.3. Ending a call......................................................................................................................... 13
3.1.4. Transferring a call................................................................................................................ 13
3.1.5. Calling Hold and 3 ways call............................................................................................... 14
3.1.6. Callers................................................................................................................................... 14
3.2. THE HIGH-LEVEL OPERATION ........................................................................................................... 15
3.2.1. Special Keys......................................................................................................................... 15
3.2.2. Call pickup............................................................................................................................ 15
3.2.3. join call.................................................................................................................................. 16
3.2.4. redial/unredial ...................................................................................................................... 16
3.2.5. click to dial ........................................................................................................................... 16
4. SETTING............................................................................................................................................. 16
4.1. SETTING METHODS.......................................................................................................................... 17
4.2. SETTING VIA WEB BROWSE............................................................................................................. 17
4.3. CONFIGURATION VIA WEB .............................................................................................................. 17
4.3.1. BASIC.................................................................................................................................... 17
4.3.1.1. Status ............................................................................................................................. 17
4.3.1.2. Wizard ............................................................................................................................ 18
4.3.1.3. Call Log.......................................................................................................................... 20
4.3.1.4. MMI SET ......................................................................................................................... 20
4.3.2. Network................................................................................................................................. 20
4.3.2.1. WAN Config................................................................................................................... 20
4.3.2.2. Qos Config..................................................................................................................... 22
4.3.2.3. Service Port................................................................................................................... 24
4.3.2.4. SNTP............................................................................................................................... 25
4.3.3. VOIP ...................................................................................................................................... 26
4.3.3.1. SIP Config...................................................................................................................... 26
4.3.3.2. Stun Config.................................................................................................................... 29
4.3.3.3. DIAL PEER setting........................................................................................................ 30
3
4.3.4. Phone.................................................................................................................................... 33
Sistemi Integrati di Telefonia VoIP

4.3.4.1. DSP Config .................................................................................................................... 33
4.3.4.2. Call Service.................................................................................................................... 34
4.3.4.3. Digital Map Configuration............................................................................................ 36
4.3.4.4. Phone Book................................................................................................................... 37
4.3.5. Maintenance......................................................................................................................... 38
4.3.5.1. Auto Provision............................................................................................................... 38
4.3.5.2. Syslog Config................................................................................................................ 38
4.3.5.3. Config Setting................................................................................................................ 39
4.3.5.4. Update............................................................................................................................ 40
4.3.5.5. Account Config ............................................................................................................. 41
4.3.5.6. Reboot............................................................................................................................ 42
4.3.6. Security................................................................................................................................. 42
4.3.6.1. MMI Filter................................................................................................................................... 42
4.3.6.2. Firewall....................................................................................................................................... 43
4.3.7. Logout................................................................................................................................... 44
4.4. SETTINGS VIA PHONE’S KEYBOARD.................................................................................................. 44
4.4.1. How to set via the phone’s keyboard............................................................................. 44
4.4.2. Phone menu...................................................................................................................... 44
5. APPENDIX .......................................................................................................................................... 45
5.1. SPECIFICATION ............................................................................................................................... 45
5.1.1. Device specification ........................................................................................................ 45
5.1.2. Voice Features.................................................................................................................. 46
5.1.3. Network Features............................................................................................................. 46
5.1.4. Maintenance and Management....................................................................................... 46
5.2. DIGIT-CHARACTER MAP TABLE......................................................................................................... 47
4
Sistemi Integrati di Telefonia VoIP

1.Introducing IP 201 VoIP Phone
1.1. Thank you for your purchasing IP 201
Thank you for your purchasing EP 201, It’s a full-feature telephone that provides voice
communication over the same data network that your computer uses. This phone functions not only
much like a traditional phone, allowing to place and receive calls, and enjoy other features that
traditional phone has, but also it own many data services features which you could not expect from a
traditional telephone.
This guide will help you easily use the various features and services available on your phone.
1.2. Delivery Content
Please check whether the delivery contains the following parts:
The base unit with display and keypad
The handset
The handset cable
5
Sistemi Integrati di Telefonia VoIP

The power supply
The Ethernet cable
1.3. Keypad
The numeric keypad with the keys 0 to 9, *, and
# is used to enter
Digits and letters, additionally, the following
keys are available:
Key mapping:
Key Key name Function Description
Menu In idle statepress the MENU key to call up the
menu.
Phone Book In idle mode, press the Phone Book key to check the
record list and add new records and revise the
record. Press this key again will return to idle mode.
Callers In idle/pickup/calling mode, press the Callers key to
Check the Income/Outgoing/Missed calls records.
Press this key again will return to idle mode
LED LED blinks to remind user new voicemail.
System Information In idle mode, press the Sysinfo key to check the
phone setting parameters. Such as local phone
number, local IP and local Gateway IP address.
Confirm Use the Enter key to enter next menu, or confirm the
setting.
Exit Use the Exit key to return to previous menu, ,cancel
the setting, or reject to answer a call.
Navigation Key When you pick up the handset or during calling, you can use this key to turn up or turn down the handset
volume; when a call comes, you can use this key to
adjust ring volume; you also can use this key to
choose item in the menu, callers or phone book.
MWI Use this key to read old or new message.
6
Sistemi Integrati di Telefonia VoIP

Transfer Use the key to realize blind transfer or attended
transfer please refer to 3.1.4.-call transfer for more
details).
Conference Use this key to realize the three party call ( pleae
refer to3.1.5-Calling Hold and 3 ways call for more
details)
Delete
In menu, use this key to modify current setting or
delete invalid information. And when you input
number do call out, you can use it to delete
characters
Hold Temporarily hold the active call during the talking; press the key again to unhold the call. You also can
press this key then input the third party’s phone
number and end with the # key during calling, you
can make a call with the third party and hold the
previous calling. (3.1.5-Calling Hold and 3 ways
call).
Mute Press this key in calling mode, you can hear the
other side, and the other side can not hear you
R/send In the hook off /hands-free mode, use the key to dial the last call number; use this key to make a quick
dial as soon as you select your desired number in
phone book or callers.
Handfree Enter into hands-free mode.
1.4. Port for connecting
POWER Power switch Select ON/OFF
DC Power port Output: 5V/1.0A
LAN Network port Connect it to PC
WAN Network port Connect it to Network
The phone has two Network ports: The WAN port and the LAN port. Before you connect the power
source, please carefully read Safety Notices of this user manual.
7
Sistemi Integrati di Telefonia VoIP

2.Initial connecting and Setting
2.1. connect the phone
Step 1: Connect the IP Phone to the corporate IP telephony network. Before you connect the phone
to the network, please check if your network can work normally.
You can do this in one of two ways, depending on how your workspace is set up.
Direct network connection—by this method, you need at least one available Ethernet port in your
workspace. Use the Ethernet cable in the package to connect WAN port on the back of your phone to
the Ethernet port in your workspace. you can make direct network connect. The following two figures
are for your reference.
Shared network connection—Use this method if you have a single Ethernet port in your workspace
with your desktop computer already connected to it. First, disconnect the Ethernet cable from the
computer and attach it to the WAN port on the back of your phone. Next, use the Ethernet cable in
the package to connect LAN port on the back of your phone to your desktop computer. Your IP
Phone now shares a network connection with your computer. The following figure is for your
reference.
8
Sistemi Integrati di Telefonia VoIP

Step 2: Connect the handset to the handset port by the handset cable in the package.
Step 3: connect the power supply plug to the DC port on the back of the phone. Use the power
cable to connect the power supply to a standard power outlet in your workspace.
Step 4: push the on/off switch on the back of the phone to the on side, then the phone’s LCD screen
displays “WAIT LOGON”. Later, a ready screen typically displays the date, time and current network
mode.
If your LCD screen displays different information from the above, you need refer to the next section
“Initial setting” to set your network online mode.
If your VoIP phone registers into corporate IP telephony Server, your phone is ready to use.
2.2. Initial Setting
This VoIP Phone provides you with rich function and parameters setting. If you have enough
knowledge about network and SIP protocol, it is better for you to understand many parameters. But if
you know little about network and SIP protocol, you can also easily make initial setting according to
the following steps to enjoy rapidly high quality voice and low cost from this VoIP Phone.
Before make initial setting, please check if your corporate IP telephony network can work normally,
and you have finished “connect the phone”.
This VoIP Phone Supports DHCP by default. It will receive an IP address and other network-related
settings (Netmask, IP gateway, DNS server) from the DHCP server. If your network supports DHCP,
you can connect this VoIP Phone directly to the network. If your network doesn’t support DHCP, you
need change this VoIP Phone’s network connection setting. According to the following steps,
change this VoIP Phone’s DHCP network connection setting into PPPoE or static IP which your
network supports at present.
2.2.1. PPPoE mode.
1. Press the 3 key for three seconds, then confirm it by the Enter key, your phone network
connection mode will switch into PPPoE mode. Prepare your PPPoE account name and password.
2. Press the MENU key, the LCD screen will display “INPUT PASSWORD”.
3. Input the password (default value is 123), and press the ENTER key, the LCD screen will display
“NETWORK”.
4. Press the key and LCD screen will display “LAN”, press the key, enter it by the
9
Sistemi Integrati di Telefonia VoIP

key, the LCD screen will display “STATIC NET”. Then press the key again, enter
it by the key, the LCD screen will display “USER NAME”.
5. Press the key and then press the key, input your PPPOE account number then
press the key to confirm. The LCD screen will display the inputted PPPOE account
number.
6. Press the key to return to the previous menu, then press the key, the LCD screen
will display “PASSWORD”. Then press the ENTER key, and the DEL key, input your PPPoE’s
password and confirm it by the Key, the LCD screen will display the password which you
inputted.
7. Press the EXITkey for four times and press the DOWN key, till the LCD screen display “SYSTEM”.
8. Press the ENTER key, the screen display “SAVE”, then press the key again, the LCD
screen will display “ARE YOU SURE”.
9. Press the key, the phone will save your setting and the LCD screen will display
“SAVING NOW”, then return to display “SAVE”.
10. Press the key twice, then press numeric key “3”and hold until the screen display “ARE
YOU SURE”. Press the key, the screen will display “CHANGING”, which means that the
phone is trying to switch to PPPoE mode. If the icom “PPPoE” on the top of the screen keeps blink,
it shows that the phone is trying to access the PPPoE server., and the IP is still static IP if you
press key to display the current IP; if the icon “PPPoE” is showed without blink, it means
that the phone has already gotten IP from PPPoE server.
2.2.2. Static IP mode:
1. Press the 1 key for three seconds, then confirm it by the key, your phone network
connection mode will switch into Static IP mode. Prepare your phone’s network parameters. They
are IP Address of this phone, Subnet Mask, Default Gateway/ Router and DNS. You can ask your
VoIP service provider for those parameters.
2. Press the key, the LCD screen will display “INPUT PASSWORD”.
3. Input password (default is 123), then press the key, the LCD screen will display”
NETWORK”.
4. Press the key, and the LCD screen will display “LAN”. Press the key, then the
key, the LCD screen will display “STATIC NET”.
5. Press the key, the LCD screen will display “IP”. Press the key again and then
10
Sistemi Integrati di Telefonia VoIP