Convaid Rodeo Troubleshooting guide

Rodeo
Lightweight Tilt-In-Space Wheelchair
SAVE THIS BOOK FOR FUTURE REFERENCE
READ INSTRUCTIONS BEFORE USING
User and Service Manual
ENGLISH

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CONVAID USER’S GUIDE
Customer Service Support
Toll Free: 1-844-US Mobility (844-876-6245)
Phone: [phone]
Fax: [phone]
Email: conv[email protected]
International Email: international.conv[email protected]
Global Website: www.etac.com
Technical assistance or repair information hours are:
Monday - Friday, 6 a.m. to 4:30 p.m. PST
Notice:
The information contained in this document is subject to change without notice.
No part of this document may be photocopied, reproduced, transmitted, transcribed, stored in
a retrieval system or translated to another language or computer language, in any form or by
any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise without
the prior written consent of Convaid.
Use only Convaid accessories and parts on Convaid products. Convaid parts are not
interchangeable with other manufacturers’ products. Replace any worn parts immediately.
© Copyright 2020 by Convaid. All rights reserved.
Before Calling:
Please ll in the following. Customer Service will be able to help you more
quickly if the information indicated below is readily available.
Serial number of chair:__________________________________________
Model of chair:_________________________________________________
Date purchased:________________________________________________

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CONVAID USER’S GUIDE
Product Overview
Denition of Symbols ............................................................... 1
General Cautions ..................................................................3
Rodeo With Seating Overview ........................................................7
Rodeo Without Seating Overview......................................................8
Specications .....................................................................9
Setting Up
Contents in the Box................................................................10
How To Remove Chair from Box ......................................................10
Preparing the Chair for Use .........................................................10
Tools Required. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Push Handle Adjustment ...........................................................11
Wheel Lock Operation .............................................................11
Unfolding the Chair ................................................................12
Folding the Chair..................................................................13
Fitting Guide
Seat Back Height .................................................................15
Seat Width.......................................................................15
Seat Depth ......................................................................16
Seat Depth Adjustment Without Seating ..............................................16
Seat Depth Adjustment With Seating .................................................17
Tilt Adjustment ...................................................................17
Recline Function ..................................................................18
Fabric Removal ...................................................................19
Seat Upholstery Attachment ........................................................20
Pelvic Positioning Belt .............................................................20
Two-Point Positioning Belt ..........................................................20
Three-Point Positioning Belt .........................................................21
H-Harness with Padded Covers ......................................................21
Footplate Adjustment ..............................................................22
Individual Footplates ..............................................................23
Footbox Cover ....................................................................24
Wheels
Specications ....................................................................25
Rear Tire Removal.................................................................25
Rear Tire Installation ..............................................................26
Anti-Shimmy .....................................................................26
Table of Contents

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CONVAID USER’S GUIDE
Accessories
Heavy Duty Under Storage Basket....................................................27
Full Torso Swing-Away Support Vest ..................................................27
Adjustable Firm Trunk Support ......................................................28
Headrest Extension................................................................29
Padded Headwing.................................................................29
Occi Headwing....................................................................30
Adjustable Canopy ................................................................31
Oxygen Tank Bag..................................................................31
Elevating Leg Rest. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Medial Thigh Support (Abductor).....................................................32
Lateral Thigh Support (Adductor).....................................................33
Anti-Tip Tubes ....................................................................33
Curb Tipper ......................................................................34
Caster Locks .....................................................................35
Utility Bag........................................................................35
Shoe Holders.....................................................................35
Optional Attendant Hand Brake......................................................36
Upper Extremity Support Surface (Tray) ...............................................37
Calf Panel .......................................................................37
Height Adjustable Flip-Up Armrests ...................................................38
Solid & Mesh Side Panels ..........................................................38
Seat Cushions ....................................................................39
Fitting...........................................................................40
Caution .........................................................................40
Transit Models
Transit Option ....................................................................41
Transit Mode Instructions...........................................................42
Recommended Clear Zones in Vehicle ................................................44
Providing Clear Space & Padding ....................................................44
Proper Use of Equipment ...........................................................45
Restraining the Wheelchair Occupant ................................................48
Using Postural Belts & Supports .....................................................49
Trays & Other Wheelchair Components................................................50
WTORS Manufacturers .............................................................50
Important Information
Maintenance, Operating & Safety Instructions..........................................51
Warranty .................................................................Back Cover

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CONVAID USER’S GUIDE
READ BEFORE USE
Read the user’s guide completely before use and fully understand its content. Familiarize yourself with
the handling and functions of the product before use and practice them. Any caregiver that is going to
operate this chair should also read the user’s guide in full.
You are responsible for the safety of the user. The safety of the user could be affected if you do
not follow the instructions in this user’s guide. Nevertheless, not all possible circumstances and
unpredictable situations can be covered by this user’s guide. Reason, care, and circumspection are
not features of the product; they are required of persons who use the product. If instructions are not
clear and further explanation is necessary, please contact your Convaid provider. If you do not follow
all instructions and warnings, serious injury or damage to the chair may occur. The latest version of all
instructions and product safety notices are available on the Convaid website (www.etac.us.com) and
can be printed in larger sizes. Additional video instructions are also available for reference purposes.
Denition of Symbols
Indicates the medical device
manufacturer.
Indicates the date when the medical
device was manufactured.
Indicates the Authorized
representative in the European
Community.
Indicates the manufacturer’s
catalogue number so that the medical
device can be identied.
Indicates the manufacturer’s serial
number so that a specic medical
device can be identied.
To indicate that caution is necessary
when operating the device or control
close to where the symbol is placed,
or to indicate that the current
situation needs operator awareness
or operator action in order to avoid
undesirable consequences.
Indicates a medical device that needs
to be consulted with the instruction
for user.
The requirements for accreditation
and market surveillance relating to
the marketing of products; Medical
Device Directive and Medical Device
Regulation.
This symbol indicates maximum
user’s weight.
To indicate the entity importing the
medical device into the locale
To indicate the entity distributing the
medical device into the locale

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CONVAID USER’S GUIDE
CHOOSE THE RIGHT CHAIR & SAFETY OPTIONS
There are several options available to meet the needs of the wheelchair user. Make sure that your
(and your health care provider’s) choice of chair and other added options takes into account the user’s
comfort, positioning, physical limitations, and hazards that may be encountered during daily use.
Operating the manual wheelchair outside of the recommendations provided by the manufacturer can
lead to a dangerous situation.
The wheelchair is not suitable for jogging, running, skating or similar activities. Swiveling front wheels
tend to wobble at higher speeds and can cause a sudden stop, and the wheelchair can tip over. Use
the wheelchair only at regular walking speed. Under no circumstance should you let go of the push
handle while pushing.
The durability of this product is ve years when it is used with proper care and maintenance according
to the user’s guide.
This symbol indicates conformity
with RESNA WC-4 Section 19
requirements.
Medical Device
Unique Device Identier
To identify the country of manufacture
of products.
Maximum washing temperature 60°C
(140°F). Mild Process
Do not bleach.
Do not iron.
Do not tumble dry.
This symbol indicates a wheelchair
which cannot be used in motor vehicle
as vehicle seat. This wheelchair does not
comply with WC19 (RESNAWC-4:2012
for ISO7176-19:2008) and cannot be
used as a vehicle seat to transport the
user in a vehicle.
The symbol indicates a wheelchair which
can be used in motor vehicle as vehicle
seat. This wheelchair complies with
WC19 (RESNAWC-4:2012 and ISO 7176-
19:2008) and can be used as a vehicle
seat to transport the user in a vehicle.
This symbol indicates the position of an
anchor point when using a 4-point tie
down system (WTORS) during transit.
This symbol indicates correct lifting
points for safe moving and handling.
This symbol indicates potential nger
entrapment.

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CONVAID USER’S GUIDE
General Cautions
Intended Use
The Convaid Rodeo is an attendant-propelled device, its intended function and use is to provide
mobility to children to adults suffering from congenital or traumatic brain damage, degenerative
or other physical handicaps that result in the lack of coordination or control, muscle weakness or
paralysis.
Device Description
The Rodeo models are attendant propelled, manual wheelchairs. They are lightweight, compact,
folding wheelchairs with tubular frames with a collapsible design for easy transport and stowage. The
chairs are designed with smaller, rotating front casters for maneuverability with larger xed wheels in
the rear. The Rodeo chairs has options for positioning and support including but not limited to belts,
harnesses, trays.
The Rodeo has an available transit option that is identical to the non-transit models with the exception
of tie-down anchors and required labeling for use as seating in motor vehicles.
Suitable Environment
The chair is intended for both indoor and outdoor use. If the chair is used in the rain, the excess water
should be wiped off with a soft cloth. If the chair is splashed with mud or corrosive substances like salt
water or road salt, the chair should be washed clean with water, wiped dry and a hypoallergenic and
biodegradable lubricant reapplied to the moving parts. The chair should never go into seawater, as it
will corrode areas that cannot be washed clean. When going from outside to inside, clean any excess
dirt or mud from the wheels to prevent soiling of inside environment.
In case of an adverse event occurred in relation to the device incident should be reported to your local
dealer and national competent authority in a timely manner. The local dealer will forward information
to manufacturer.
CAUTION: Prior to occupant use:
• The operator/caregiver must read and understand this manual prior to operating
this equipment. If you are unable to understand any part of this manual, contact
your supplier for assistance.
• Keep packaging material away from children. Plastic packaging presents danger of
suffocation.
• Make sure that the chair operates properly. Repair any problems before use.

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CONVAID USER’S GUIDE
• Do not use the chair unless it has proper tire pressure (front 36 psi/rear 30 psi,
248kPa/200kPa, 2.5BAR/2.0BAR). Do not overinate the tires. Failure to follow
these instructions may cause the tire to explode and cause harm. Tire size and
maximum pressure are listed on the wheel.
• Always verify that the quick release axles are locked so that the back wheels do not
come off. You will hear a “click” when wheel locks into place.
• Be aware of newly created sharp edges.
• Frequently inspect the adjustments on the frame and the positioning accessories.
• Do not ignore minor malfunctions and maintain the chair in good operating condition.
• Inspect the wheel locks (brakes) regularly and adjust as needed.
• The Rodeo could lose its ame-resistant characteristics when using after-market
seating or cushions.
• Do not use chair after occupant has outgrown it.
CAUTION: For occupant safety during use:
• The chair is only intended to carry one user at a time. Do not carry more than one
user at a time.
• The weight capacity carried by the Rodeo chair must never exceed the total weight
capacity of the chair (maximum occupant size plus any items carried).
• Always secure the user with belt rst, before making any other adjustments.
• The seat belt should be used at all times.
• Do not strap the user too tight. Straps should not interfere with breathing or circulation.
• Do not leave the user unattended even when he/she is strapped in and the wheel
locks are engaged.
• Always apply the wheel locks before letting go of the chair. Never remove or place
the user without engaging the wheel locks.
• Do not use the footplates for weight support during exit and entry of the chair.
• Always watch for obstacles and avoid them as often as possible.
• When going up a curb or step, face forward and tilt the chair back to lift the front
wheels over the curb. Move forward and lift the rear wheels over the curb.

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CONVAID USER’S GUIDE
• When going down a curb, approach the curb backwards. Lower the rear wheels
down the curb and continue backwards, taking the weight off the front wheels so
they can be gently lowered.
• When transferring user to or from chair, apply foot wheel locks.
• Maintain control of the chair at all times while going up/down ramp.
• Avoid steep slopes, particularly with a heavy occupant. If in doubt, do not proceed
unless a third party is present to help maintain control of chair.
• Do not attempt to take occupied chair up or down stairs, escalators, steep inclines,
icy or slippery surfaces.
• Do not go up or down stairs without the assistance of another person or with the
user in the chair. If devices such as ramps or elevators are available, please use
them. If they are not available, then the chair should be carried over the obstacle by
two people without the user in the chair.
• Maintain control of the chair at all times while going up/down ramp. Avoid steep
slopes, particularly with a heavy occupant. If in doubt, do not proceed unless a third
party is present to help maintain control of chair.

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CONVAID USER’S GUIDE
CAUTION: To prevent tipping:
• The use of anti-tip tubes should be used if the user’s weight is less than 50lbs (22.7kg)
• Do not hang items from the push handle to avoid tipping.
• Be sure that the user does not lean out of the chair too far when reaching for
objects in front, to the side, or behind the chair. A shift in the center of gravity might
cause the chair to tilt or tip over.
• If front edge of seat is at or forward of the point where tires touch the oor, avoid
using front of seat tubes for support during entry or exit from chair to prevent tipping.
.
CAUTION: When using the chair in transit:
• If and whenever possible and feasible, the rider should transfer out of the chair and
into an approved vehicle seat and passenger restraint system. However, if a transfer
is not possible, use only designated chairs in a moving vehicle which contain
the Wheelchair Tie-down and Occupant Restraint System (WTORS) following the
requirements of SAE J2249. Follow tie-down harness manufacturer’s instructions
carefully and refer to Transit Section for specics.
• Positioning belts should never be used as a safety restraint device in a motor
vehicle when transporting the chair with an occupant. An additional WC19 (ISO
7176- 19) compliant automotive type seat belt is required when the chair is used in
transport vehicles.
• A ve-point harness should be used for occupant weight less than 51lb (23kg).
• All accessories must be removed from the chair and secured separately.
In case of an adverse event occurred in relation to the device incident should be reported to your local
dealer and national competent authority in a timely manner. The local dealer will forward information
to manufacturer.

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CONVAID USER’S GUIDE
Rodeo with Seating Overview
Serial Number Label
Fig. 1
Chair Warning Label
One Piece Height Adjustable Push Handle
Tilt Adjustment Lever
Single Foot Activated
Wheel Lock Bar
290 mm x 60 mm
Rear Solid Wheels
Medical Necessity Storage Basket (Option) One Piece Angle
Adjustable Footplate
190 mm x 51 mm
Front Solid Wheels
Elevating Leg Rest
Transit Anchor (Option)
Height Adjustable Flip-Up Armrest (Option)
Swing Away Laterals (Option)
Never leave occupant unattended. Failure
to read and follow user guide instructions
could result in serious injury. To obtain a
replacement user’s guide email sales.us@
convaid.com or call 844-876-6245.

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CONVAID USER’S GUIDE
Rodeo without Upholstery Seating Overview
Fig. 2
Serial Number Label
Chair Warning Label
290 mm x 60 mm
Rear Solid Wheels
Recline Release Strap
One Piece Height Adjustable Push Handle
Tilt Adjustment Lever
190 mm x 51 mm
Front Solid Wheels
One Piece Angle Adjustable Footplate
Depth Adjustable Solid
Seat Pan (Option)
Packaging Label
(reference)
Back Canes
Never leave occupant unattended. Failure
to read and follow user guide instructions
could result in serious injury. To obtain a
replacement user’s guide email sales.us@
convaid.com or call 844-876-6245.

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CONVAID USER’S GUIDE
Rodeo Specications (Millimeters)
Model Size RD 12 RD 14 RD 16
Seat Width 305 356 406
Seat Depth 229 - 356 279 - 406 330 – 457
Seat Depth (without seating) 229 - 356 279 - 406 330 – 457
Seat Back Height 559 610 635
Seat to Footplate 229 - 356 279 - 406 305 - 457
Seat to Floor Height 533 559 559
Recline Adjustment 90° or 110° 90° or 110° 90° or 110°
Tilt Adjustment 5 - 45° 5 - 45° 5 - 45°
Overall Height 1092 1118 1143
Overall Length 889 889 914
Overall Width 584 635 686
Maximum Slope 11° 11° 11°
(for use of parking brake)
Pivot Width 1346 1372 1410
Folded Length 864 864 1016
Folded Width 584 635 686
Folded Height 432 457 457
Armrest Height 121 - 178 165 - 222 165 - 222
Headrest Extension 203 203 203
Shoulder Strap Height 381 - 533 406 - 559 457 - 610
Weight Capacity Regular 34 kg 45.5 kg 77 kg
Weight Capacity Transit 30 kg 45.5 kg 75 kg
Weight of Chair 15 kg 17 kg 18 kg
Material (Frame) Steel / Aluminum
Material (Plastic Parts) Fiber glass strengthened polyamide
Material (Cushion) Fire resistant foam*
Material (Fabrics) Fire resistant nylon, polyester*
*Resistance to ignition of upholstered parts complies to BS-EN 1021-1 and -2

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CONVAID USER’S GUIDE
How to Remove Chair from Box
1. Place box at on the oor.
2. Verify that package is in good shape and that no damage has occurred during shipping.
3. Remove the chair from the packaging material.
4. Check to make sure that your order is complete.
Preparing the Chair for Use
Once you have all components as ordered, the directions for use in this User’s Guide will guide you
through the process of preparing the chair for use.
Convaid recommends the initial tting, adjustments, and setup take place with the help of your
Convaid Representative and/or Convaid Service Dealer. However, if the instructions contained in this
user’s guide are followed carefully, a caregiver or attendant will be able to set up and assemble the
chair.
Tools Required
• 5/32” Allen wrench
• 7/16” Wrench
• 3/8” Wrench
• Phillips Screwdriver
Chair Set Up & Adjustment
Contents in the Box
List of items included in the box:
• Mobility base and seating module
• Set (pair) of rear wheels
• User’s Guide
• Accessories as ordered
• 5/32” Allen wrench

11
CONVAID USER’S GUIDE
Setting Up
Rodeo with Seating Overview
Fig. 5 Locking Fig. 6 Unlocking
Wheel Lock Operation
1. Lock the wheels by pushing the wheel lock bar downward. Fig. 5
2. Disengage the wheel lock by pulling the wheel lock bar upwards with the top of your foot. Fig. 6
DOWN UP
1. Press both gray buttons on the outside of the pivot joints of the push handle simultaneously. Fig. 3
2. While holding the buttons down, move the push handle up or down to the desired position. Fig. 4
3. Release the gray buttons on the push handle.
Fig. 3 Fig. 4
CAUTION: Improper use may cause premature brake failure, which could damage wheel lock.
Never use excessive force. This could damage the quick release plunger pins and the wheels
could fall off and cause injury.

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CONVAID USER’S GUIDE
Fig. 12 Fig. 14 Fig. 15Fig. 13
Unfolding the Chair
Fig. 7
1. Lay chair down with seat facing upward. Fig. 7
2. Unbuckle closure strap. Fig. 8
3. Push in gray buttons on leg rest extensions and swing them out and upward until parallel with
the ground. Fig. 9 & 10
4. Open folded footplate and attach calf support to footplate with Velcro®. Fig 11
Fig. 8
Fig. 10 Fig. 11
Fig. 9
5. Apply wheel lock. Fig. 12
6. Push in gray buttons on push handle, and lift upward until handle is at a 90-degree angle with
the chair. Fig. 13
7. Place foot on the caster tube and push against back tubes using both hands. Make sure the
safety lock clicks into place by visual inspection on both sides. Fig. 14 & 15
NOTE: Look to see that safety lock pins are visible and fully exposed on both
sides. Fig. 15
CAUTION: Make sure the safety lock clicks into place. Two clicks will be heard. Fig. 14

13
CONVAID USER’S GUIDE
Fig. 16
Folding the Chair
Fig. 20
1. Before folding, front wheels of chair should be in a
forward facing position. Fig. 20
2. Apply wheel lock by pushing wheel lock bar downwards.
Fig. 21
3. Position chair in a full upright position (not tilted or
reclined). Fig. 22
Fig. 21 Fig. 22 Fig. 23
CAUTION: Keep ngers free of folding mechanism.
If applicable, ip up armrest, fold lateral trunk supports and remove seat
cushion. Fig. 23, 24, 25, 26 & 27
8. Adjust push handle and footplate into desired position.
9. If applicable, lower armrests, unfold lateral trunk supports and place seat cushion onto seat
upholstery. Fig. 16, 17 & 18
How to lift chair when unfolded:
With one hand, hold leg rest tube; with the other, hold the back crossbar. Fig. 19
Fig. 19
Fig. 17 Fig. 18
Fig. 24
NOTE: Shaded areas
indicate moving
parts

14
CONVAID USER’S GUIDE
Fig. 25 Fig. 26 Fig. 27
Fig. 28 Fig. 29 Fig. 30
Fig. 31 Fig. 32 Fig. 33
NOTE: Apply lubricant to safety lock as needed.
Fig. 34 Fig. 35 Fig. 36
4. Push in gray buttons on leg rest extensions, swing them upward until parallel with the ground.
Fig. 28 Detach the calf panel and fold up footplate. Fig. 29
5. To disengage safety lock, grasp red levers and simultaneously squeeze them together with one
hand. With the other hand hold top of push handle pulling towards you. Fig. 30 & 31
6. Push chair downward into the folded position. Fig. 32
7. Push in gray buttons on the push handle, and rotate handle back on to chair. Fig. 33
8. Secure closure strap to hold the chair in the folded position. Fig. 34
9. Push in gray buttons on leg rest, and rotate leg rest under chair. Fig. 35
10. With a straight back, bend knees and lift chair as shown in photo. Fig. 36

15
CONVAID USER’S GUIDE
Fig. 39
Fig. 38
Proper seat width enables the user to sit
comfortably and prevents problems from
developing. While user is seated on a at
surface, measure from hip to hip. Fig. 38
The user should have enough room to prevent
hips and thighs from rubbing against the
frame. However, the chair should not be too
wide or the user will slide around and posture
could be affected.
Seat width is measured from the inside edge
of the seat frame. Fig. 39
Seat Width
Fig. 37
The back height varies according to chair size. Headrest extensions are available
when extra height is needed to support the head.
To determine the back height, measure from the seat to the upper part of the
head. Fig. 37
Seat Back Height
Seat back height
Correct seating and positioning encourages good posture, which in turn aids circulation, breathing and
digestion.
Please take the time to properly adjust the chair to t the user. If the user is not correctly positioned,
check the accessories section of this user’s guide to see if one or more of our accessories would help
to facilitate posture or consult a physical therapist.
Improper seating can cause problems. Please consult a physical therapist or doctor for additional
guidance.
When properly tted, Convaid chairs will provide years of comfortable use. As the user grows, refer
back to this Fitting Guide to adjust the dimensions of the chair.
Fitting Guide

16
CONVAID USER’S GUIDE
Measure from the most posterior portion of the buttocks to the back of the
knee. Subtract from that measurement 25 mm - 51 mm to allow adequate
clearance between the seat and the back of the knee. Fig. 40
Seat Depth
Fig. 40
Fig. 41 Fig. 42 Fig. 43
Seat Depth Adjustment Without Seating
1. Loosen the two bolts located within the adjustment slot on the top seat pan using a 5/32”
Allen wrench on top for the bolt and a 7/16” wrench for the nut on the bottom of the seat pan.
Do not remove nut from bolt. Fig. 41
2. Using the same tools from step 1, remove the horizontal facing nut located under the seat pan
from both the right and left side. Fig. 42
3. After the nut is removed, loosen the horizontal facing bolt on each side until the seat tubes
slide freely. Do not remove the bolt entirely. Fig. 43
4. Adjust seat tubes to desired depth by aligning holes on the stationary seat base with the
incremental holes on the seat tubes. Retighten the bolt from step 3 through the aligned holes
to secure seat depth. Reattach nut removed in step 2.
5. Retighten the nut and bolt from step 1 to secure seat pans.