Coonara chateau 2 series User manual

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COONARA “CHATEAU”
SERIES 2
HIGH EFFICIENCY GAS LOG SPACE HEATER
CUSTOMER OPERATING INFORMATION
&
INSTALLATION INSTRUCTIONS
Serial Number of Heater: ____________ Model: ___________________
Serial Number of Heater: ____________ Model: ___________________
CHATEAU Series 2 Gas Heaters ARE AUSTRALIAN OWNED & MANUFACTURED BY
SHAMIC SHEETMETAL
SHAMIC SHEETMETALSHAMIC SHEETMETAL
SHAMIC SHEETMETAL (AUST.) PTY. LTD.
PO BOX 8, KILSYTH, VIC. 3136
PH: 03 9737 5300 FAX: [phone]
https://shamic.com

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WARNING
THE FOLLOWING INSTRUCTIONS MUST BE CARRIED OUT OR
WARRANTY BECOMES VOID.
Heater must be installed by an authorized person. You must obtain a license
number from the installer.
Heater must be placed on a flat level surface. Inbuilt models must be placed
on AC sheeting, to prevent unit from rattling.
Heater must be checked for scratches or dents prior to installation.
All glass must be fitted with a screw driver not a drill. If glass is broken upon
installation due to the screws being tightened too much, it will not be classed
under warranty.
Further safety precautions and installation instructions are contained
throughout this manual. Please read the manual before installation.

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CONTENTS
PRODUCT FEATURES 4
SAFETY PRECAUTIONS _________________________________5
CUSTOMER OPERATING INSTRUCTIONS 6
SAFETY PRECAUTIONS
SAFETY FEATURES 8
INSTALLATION INSTRUCTIONS 9-12
LOG INSTALLATION & WIRING DIAGRAM 13
GAS VALVE ADJUSTMENT 14
TROUBLESHOOTING GUIDE 15
DIMENSIONS & WARRANTY 16-17
CARE OF APPLIANCE 17
SERVICE CONTACT INFORMATION 19

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PRODUCT FEATURES
MODEL-Hermitage,
Chateau, Chateau II
GAS TYPE
NATURAL L.P.G
Manufacturer
MODEL TYPE
GAS INPUT
HIGH
LOW
HEAT OUTPUT
HIGH
LOW
Efficiency
Injector Size
Manifold Pressure
High
Low
A.G.A Approval
No. to Code AS 4553-
2008
Freestanding
Inbuilt
33 MJ/h
23 MJ/h
7.6 kW
5.2 kW
83 %
2.8 mm
1.0 kPa
0.48 KPa
AGA 6165 G
Freestanding
Inbuilt
33 MJ/h
23 MJ/h
7.6 kW
5.2 kW
83 %
1.6 mm
2.6 kPa
1.3 KPa
AGA 6165 G
Shamic Sheetmetal
(Aust.) Pty.Ltd .
PO BOX 8,
KILSYTH,
VIC. 3136
To be installed by an
authorized person in
accordance with
installation instructions
provided with the
appliance.
Electrical
Conform to AS3100 240V 50 Hz 120 Watts Max
Air Pressure Switch
Aria 380 series (5471)
Cut in Pressure 45 Pa
Cut out Pressure 40 Pa
Electrical Connection Standard Flex. 2 Mt. 3 Pin Plug
Coonara “Chateau” Series 2 Inbuilt Gas Log Space Heater
33 Mj/h Gas Input Natural Gas and LPG.
7.19 kW Output.
Energy rating 4.6 Stars
Electronic ignition.
Two heat settings.
External combustion air intake - prevents de-oxygenation of room air.
Delayed start room fan - prevents cold air being circulated at start-up.
Delayed stop room fan - aids cool down of unit when switched off.
Power flue.
Integrated safety features.
The Coonara “Chateau” Series 2 Inbuilt model is approved by the Australian Gas Association to AS 4553-
2008 for gas space heating appliances.
AGA Approval No. 6165

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This appliance shall only be installed in accordance with:
AS/NZS 5601 (Gas Installation Standard),
Manufacturer’s Installation Instructions,
Local Gas Fitting Regulations,
Municipal Building Codes.
This appliance must only be installed and serviced by an authorised person
Please store this manual in a safe place for future reference

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SAFETY PRECAUTIONS
Note: In the event that the electricity supply cord is damaged it must be replaced with Coonara part #
6306, obtainable from authorised gas retailers.
SAFETY GUARD
INSTALLATION
!
DO NOT –OPERATE THIS APPLIANCE BEFORE READING THIS
INSTUCTION MANUAL.
DO NOT – PLACE ARTICLES ON OR AGAINST THIS APPLIANCE.
DO NOT – STORE CHEMICALS, FLAMMABLE MATERIALS OR SPRAY
AEROSOLS NEAR THIS APPLIANCE
DO NOT – OPERATE WITH PANELS, COVERS OR GUARDS REMOVED
FROM THIS APPLIANCE.
 DO NOT – ENCLOSE THIS APPLIANCE.
DO NOT – MODIFY THIS APPLIANCE.
DO NOT – PLACE ANY ITEM CONTAINING LIQUID ON THE APPLIANCE
THE SAFETY GUARD IN THE GLASS DOOR IS FITTED TO THIS APPLIANCE
TO REDUCE THE RISK OF FIRE OR INJURY FROM BURNS. NO PART OF IT
SHOULD BE PERMANENTLY REMOVED. IF HEATER IS DAMAGED
DURING REMOVAL OF SAFETY GUARD, DAMAGE WILL NOT BE COVERED
BY WARRANTY.
FOR PROTECTION OF YOUNG CHILDREN OR THE INFIRMED, A
SECONDARY GUARD IS REQUIRED.
THIS APPLIANCE SHALL ONLY BE INSTALLED BY AN AUTHORIZED
PERSON
IN ACCORDANCE WITH ASNZS 5601 (GAS INSTALLATION STANDARD),
MANUFACTURERS INSTALLATION INSTRUCTIONS,
LOCAL GAS FITTING REGULATIONS AND MUNICIPAL BUILDING CODES.

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CUSTOMER OPERATING INSTRUCTIONS
The Coonara “Chateau” Series 2 Gas Log Space Heater has been designed for simple efficient operation.
PRE-OPERATION CHECKS
Prior to operating the heater, ensure that the flue terminal is not obstructed. Make sure there are no
combustible objects leaning against the unit or resting on or within the immediate vicinity of the unit. Check
that the heater main power and gas supply are connected and switched on.
OPERATING THE HEATER
The heater requires the 7000 Series Thermostat for normal operation. The thermostat can be used in either
“Auto” or “Manual” modes. Please refer to the “7000 Series Thermostat User Manual” for further
information.
Once started, the electronic control will commence an automatic safety check for approximately 8 seconds
prior to ignition. The room fan will start once the heater has begun to warm up. This prevents circulation of
cold air.
Note: At start up, the heater will always begin on the “Low” setting and will automatically switch to the
“High” setting after an initial warm up period. Refer to Thermostat User Manual.
The heater is turned off using the thermostat (see the User Manual referred to above). The room fan will
continue to operate for a short period of time after the unit has been turned off while the heater cools down.

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SAFETY FEATURES
Automatic Shut-Off: Should the flame extinguish for any reason, there is an automatic close off of the gas
supply.
Note: fans will continue to operate as normal.
Over Temperature Protection: In the event of the room fan failing, blockage of airways, or incorrect gas
installation, the gas supply will be automatically closed off to prevent the appliance over-heating.
Record the following information in the space provided.
Purchased from:
Name ______
Address
Phone No Date of purchase ______
Model of Appliance Serial No ______
To be completed by installer:
Name License No
Address
Phone No Date installed
Note: This appliance can only be installed by an authorized person who is responsible for its correct
operation at the time of installation.
AS/NZS 5601 Appliance Commissioning
9.2 The commissioning of an appliance shall take full account of special design features, the manufacturer’s
instructions and the appliance safety requirements.
9.3 the commissioning of an appliance shall include all of the following
(a) Compliance with clauses 2.4.2 and 2.6
(b) The appliance is to be checked to ensure safe working order.
(c) The burner of the appliance is to be lit and where necessary adjusted, in accordance with the
manufacturers instructions
(d) The consumer, where available, is to be instructed on the safe and correct operation of the appliance and
any auxiliary equipment.
(e) The appliance operating instructions are to be handed to the consumer, or if the consumer is not present,
the instructions are to be left in a suitable location on the premises.

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WARNING
Heater must be checked for scratches or dents prior to installation. Once the
Heater is installed scratches or dents are not covered by warranty.
Must be placed on a flat level surface to prevent rattles.
INSTALLATION
Inbuilt Model
Only to be carried out by an authorised person!
1. Carefully remove the carton from the heater, - remove heater & flue kit from pallet.
2. Remove wire guard. Lift up and pull forward
3. Remove the 2 screws holding the fascia surround to the firebox body. This surround is located by
2 lugs, and is removed by lifting upwards approximately 5 mm then forward.
4. Remove the 2 screws under the Glass Surround and lift up glass Surround
5. Check the label on the rear of the firebox to confirm gas type is appropriate for the
gas supply available
6. Loosen the lower glass retaining bracket screws. Completely remove the top glass
retaining bracket. - Remove the glass.
7. Unpack the log set from their separate carton and position them in the firebox as shown in
the diagram on Page 13.
8. Install the flue – see. Inbuilt Model – Flue installation Pages 9, 10 & 11.
9. Locate the heater body into the fireplace cavity, or, pre-built wall cavity. Connect the gas supply,
purge gas lines, check all connections for leaks, check pressures (refer to pressure settings on page
14), and adjust if necessary.
10. Fix the appliance firmly in position using the 4 angle brackets fixed to the heater body
11. Connect the air inlet and exhaust pipes to the outlets on the heater body.
NOTE – The EXHAUST flue is colour coded RED at the heater body, both ends of the flue pipe and
at the collector box on the flue terminal assembly
12. Re-assemble heater in reverse order of above. Connect electrical cord to correctly wired and
earthed 240 Volt AC power point.
13. Operate heater, check operation on both, Hi and Low settings. Ensure fan operates after
initial warm-up period. (Refer Trouble Shooting Guide page 15 should any problems occur.)
Instruct customer of correct operating procedure.
VERTICAL FLUE INSTALLATION
INBUILT MODEL
1. Connect flue terminal to both flexible flue pipes. The exhaust pipe is colour coded RED at
each end, the exhaust outlet on the heater body and the exhaust port at the flue terminal.
2. Feed both pipes down the flue cavity.
3. Fix flue terminal securely to top of flue cavity and seal to prevent water entry. Seal with Hi
Temperature waterproof silicon sealant prior to cementing to chimney top, pop rivet circular
flange to base of collector box. (Chimney installation only).
4. Connect flexible flue pipes to the correct outlet at the heater body Exhaust being colour RED

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INBUILT MODEL
Rear vent Flue Installation
1. Determine the exact location for the heater.
2. Mark the exact location for the wall penetration
a. Determine that you will not be cutting through any vertical wall studs.
b. Check that the location of the wall-mounted terminal conforms to the requirements of
AS/NZS 5601 – Location of a Flue Terminal.
3. Cut 2 holes 95mm in diameter at 100mm centres holes to be side by side in the horizontal.
4. Use the back of the cowl as a template for fixing holes.
5. Fit flex flue to spigots on the rear of the cowl using provided hose clamps and seal with
silicone.
NOTE- it may be necessary to trim the flue depending on wall thickness.
6. Attach the back of the cowl to the wall. Silicone around outside.

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Fig 1: Rear of heater showing exact location of flue (shown from rear).
Installation in a Stud wall cavity.
1. Mark the exact location of where the heater is to be located with an outline
720mm wide by 615mm high
2. Check that location for the flue terminal conforms to the requirements of AS/NZS
5601 Location of a Flue Terminal.
3. Cut out the plaster board and timber supports (re-position supports if necessary)
4. Refer to figure 1, and continue as described on previous page.
5. When completed, fit the “console cover” supplied to the heater fascia surround.
Fit to the heater body. Attach heater fascia.

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Installation through the wall.
1. Mark the exact location of where the heater is to be located with an outline
720mm wide by 615mm high.
2. Check that location for the flue terminal conforms to the requirements of AS/NZS
5601 location of a Flue Terminal.
3. Cut out the plaster board and timber supports (re-position if necessary). Cut out
the outer brickwork.
4. Feed the gas line through the hole located at the lower right hand side of the outer
weather cover (provided) and the flue pipes through the pre-punched hole for the
flue pipes on the upper left hand side.
5. Locate the appliance, connect gas.
6. Fit the outer weather cover over the exposed heater body and screw to the outer
wall. Also use a silicon sealant.
7. Fit the cowl backing plate to the outer weather cover (Also use a silicon sealant).
8. Fit the cowl to the flue pipes and then to the cowl mounting plate.
9. Firmly fix the appliance in to position using the brackets on each side of the
heater casing.
10. Replace fascia surround and Fascia.
External weather cover assembly/installation.
The weather cover is supplied partially assembled with only the base panel to be attached to
complete the assembly (screws provided)
There is a moveable cover plate at the lower right hand of the rear panel for fitment of the gas
connection.
The horizontal cowl mounting plate (which is common for both full and partial wall
penetrations) has a total of 8 pre-drilled holes. For attachment to the external weather cover the 4 inner
4.5 mm holes are utilized (screws provided). When attached to masonry or weatherboard the 4 outer
6mm holes are utilized.
Note: when the weather cover and cowl are attached it is necessary to seal the top and side
edges with silicone to prevent water entry.
IMPORTANT !
The Chateau Series 2 Gas Log Heater must always
be vented to the outside !

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INSTALLATION OF LOG SET
1. Place the rear log on the rear of the burner plate as shown.
2. Place front log on the front section of the burner.
3. Fit the cross logs (as illustrated below) to the pins located on the front and rear logs
4. The small logs supplied are for fitting into the gaps in the front corners of the burner assembly.
Care should be taken not to place these over the burner holes. Logs should not touch the sensor or
sparker.
Above diagram shows correct orientation of logs
WIRING DIAGRAM
GAS VALVE ADJUSTMENT
The gas valve pressure adjustments must be checked during installation, and if necessary corrected to
suit the gas type available. (See label inside of lower cover panel or this page for required pressure
settings).

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CHATEAU GAS VALVE
SIT 843
“A” represents the low gas adjustment. Turn the screw clockwise to increase gas pressure.
“B” represents the high gas adjustment. Turn the nut clockwise to increase gas pressure.
Natural Gas
Burner test point pressure – HIGH 1.0 kPa, LOW 0.48 kPa
Primary air shutter adjustment – fully open
Natural gas injector orifice – 2.8mm diameter
LPG Gas
Burner test point pressure - HIGH 2.60 kPa, LOW 1.30 kPa
Primary air shutter adjustment – fully open
Propane gas injector orifice – 1.6 mm diameter
A
B

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TROUBLESHOOTING GUIDE
PROBLEM POSSIBLE CAUSE REMEDY
Appliance fails to
ignite.
No gas or supply pressure insufficient.
No electrical supply.
Incorrectly wired power point.
Incorrect gas valve adjustment.
Insufficient time allowed between
attempts.
Internal wiring disconnected.
Ensure gas supply connected, purged, and pressure
appropriate.
Ensure unit plugged in and switch is on, check
supply fuse.
Check supply. Active, neutral, & earth must be
correctly orientated and connected.
Adjust valve pressures.
Wait at least 15 seconds for unit to purge
combustion chamber after switching on.
Check all plugs inside appliance are connected
properly and correctly located, Ensure operation of
combustion fan & air pressure switch.
Unit will not
operate on Low.
Incorrect gas valve adjustment.
Incorrect or loose wiring.
Adjust valve.
Check wiring.
Room fan not
operating.
Insufficient time allowed.
Loose wiring.
Fan not located correctly.
Fan blocked.
Fan has a delayed start and will not start until unit
warms-up.
Check wiring.
Install fan in correct location.
Remove and clean fan.
Unit cuts out after a
period of time then
cycles on and off.
See “Room fan not operating”
Heat exchanger blockage.
Excessive pressure or incorrect gas
type.
See “Room fan not operating”
Clean heat exchanger.
Ensure correct gas type, injector size, and pressure
setting.
Excessive carbon
(soot) deposits on
inside of firebox,
logs, and/or glass.
Incorrect gas type or pressure setting.
Primary air shutter incorrectly adjusted
for gas type.
Ensure correct gas type, injector size, and pressure
setting.
Adjust primary air shutter.
Excessive flame
height.
Incorrect gas type or pressure setting. Ensure correct gas type, injector size, and pressure
setting.
Excessive flame
“lift off”
Flue or inlet blockage.
Recirculation of flue gases.
Clear blockage.
Flue incorrectly installed.
Unit fails to heat. See “Room fan not operating”
Incorrect gas type or pressure setting.
Gas supply blockage.
See “Room fan not operating”
Ensure correct gas type, injector size, and pressure
setting.
Check injector, burner supply pipe, & valve for
foreign matter.
All service work to be carried out by a qualified & authorised person.

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How to Make a Warranty Claim
Coonara, Heatcharm, Arrow and Settler Heaters.
The full Warranty Statement for your heater is contained in the Installation and Operating Instructions
booklet that was provided with the product.
1. Check the details of the warranty statement
2. Determine if you think the problem is covered by warranty
3. Ensure that you have proof of purchase
4. Contact the retailer that sold you the heater
5. Advise them of the specific problem
6. Provide the details that your retailer requests to complete a Warranty Claim Form. This must
include the heater model, serial number and installation compliance certificate, if applicable in
your State.
7. Your retailer will forward your claim to Shamic Sheetmetal (Aust) Pty Ltd, the manufacturer
of the above heater brands
8. Shamic will contact you to acknowledge that they have received the claim, if the claim has
been accepted and the next steps involved in fixing the problem
9. Parts and/or service is provided
10. Contact your retailer if the problem has not been fixed.
WARRANTY
DESIGNATION OF WARRANTOR. This warranty is extended by Shamic Sheetmetal (Aust) Pty. Ltd with respect to
Coonara gas heaters
PRODUCT. This Coonara gas heater is comprised of the heater proper (including components and firebox), fan assembly,
speed control switch, electrical components, gas valves, seals and moving parts. Except where specifically excluded from
coverage hereunder, this warranty covers all components designed.
See exclusions and qualifications below for further information on product coverage.
WARRANTY:
1) Shamic Sheetmetal (Aust) Pty. Ltd, warrants the firebox and the heat exchanger to be free of defects in materials
and workmanship of a period of five (5) years from the date of purchase.
2) Shamic Sheetmetal (Aust.) Pty.Ltd., warrants that all other components of the unit to be free of defects in material
and workmanship for a period of two (2) years from date of purchase, excluding door glass and decorative logs.
3) If this Coonara heater is found to be defective in material or workmanship Shamic will repair or replace such
defects in the Coonara heater at Shamic’s option in accordance with Coonara’s warranty policy during the period
on this warranty. If the defect is found not to meet the Consumer Guarantee requirements and constitutes a major
failure, the purchaser may be able to choose to repair or replace the defective heater or part or obtain a refund.
4) Exclusions and qualifications. This warranty is subject to the following exclusions and qualifications.
a) This warranty extends only to the original consumer purchaser, who has purchased the heater from an
authorised Coonara dealer.
b) This warranty does not apply to, and Coonara assumes no responsibility for any damages that result due
to, installation or operation of the heater not in accordance with both the installation and operation
instructions furnished with the unit.
c) This warranty does not apply to any heater which has been modified or damaged in shipping or by
improper handling, improper operation, abuse, misuse, accident or unworkmanlike repairs.

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d) Shamic Sheetmetal (Aust.) Pty.Ltd. does not warrant the structural performance of the heater when fuel
products other than the specified gas fuels are used. Flammable liquid fuels are explosive and should
never be used in this product.
e) Shamic Sheetmetal (Aust.) Pty.Ltd. expressly excludes any liability hereunder for defects or damage
caused by the installation or of any components not expressly authorised and approved by Shamic.
Shamic further assumes no liability for defects or damage caused by any modification not expressly
authorised and approved by Shamic. Unauthorised components or modifications could create a fire
hazard by altering the safety design of the heater.
f) Building Codes. Since building code requirements vary, users should determine in advance whether
there are any building code restrictions on the installation or use of the heater. Shamic makes no
representation of warranty regarding building code compliance and shall not be responsible for
compliance therewith.
g) Shamic will only accept claims under this warranty in strict accordance with the conditions set out
below.
5) Shamic Sheetmetal (Aust.) Pty.Ltd. shall not be liable for any breakages of glass and log components, transit
damage or, where it can be shown that the consumer guarantee obligations as the manufacturer have been met, for
any claim by any person for incidental or consequential damages caused by defects in the Coonara heater.
Whether such damage occurs or is discovered before or after replacement or repair, and whether or not such
damage is caused by Coonara negligence. Normal wear and tear items such as routine surface maintenance, seals
and door glass are also excluded from this warranty.
6) Shamic goods come with guarantees that cannot be excluded under Australian Consumer Law. The purchaser is
entitled to a replacement or a refund for a major failure and compensation for any reasonably foreseeable loss or
damage. The purchaser is also entitled to have the goods repaired or replaced if the goods fail to be of acceptable
quality and the failure does not amount to a major failure.
7) This warranty applies only to units purchased from an authorised dealer and the duration of this implied warranty,
including merchantability, applicable to this Coonara heater is limited to the duration of the foregoing warranty.
8) Before Shamic Sheetmetal (Aust.) Pty.Ltd. will recognise or accept a claim under this warranty, you must provide
proof of purchase. On purchase of the heater, despatch your warranty card to Shamic Sheetmetal (Aust.) Pty.Ltd.
9) Your authorised dealer must be notified of any defect in the heater, for investigation of the claim. Your authorised
dealer will be able to explain the process of making a warranty claim and any costs associated with returning
goods. In the event where a remedy is necessary and the claims under warranty are accepted, the purchaser may
be required to return the goods to the authorised dealer for repair, replacement or refund.
CARE OF YOUR “CHATEAU” SERIES 2 GAS HEATER
This appliance requires minimal maintenance; however, it is recommended that a full service and
check be made by a qualified person annually.
The fascia should be removed and the fan vacuumed annually.
To clean the appliance, simply wipe over with a damp cloth. Do not use solvents or abrasive cleaning
agents.
Before calling for service, check that:
!
!!
!Electrical power is switched on,
!
!!
!Gas is turned on,
!
!!
!There are no obstructions/blockages of the flue terminal.

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For your nearest authorised service company, please contact:
SHAMIC SHEETMETAL
SHAMIC SHEETMETALSHAMIC SHEETMETAL
SHAMIC SHEETMETAL (AUST.) PTY. LTD.
HEAD OFFICE:
14 – 18 Research Drive, CROYDON SOUTH, VIC. 3136
POSTAL ADDRESS:
P.O. Box 8, KILSYTH, VIC. 3137
Phone: [phone]
Fax: [phone]
Email: [e-mail]
DETACH AND RETURN BY MAIL
NAME __________________________________________________________________________________________
ADDRESS
__________________________________________________________________________________________________
CITY / STATE / POSTCODE _________________________________________________________________________
PURCHASED AT (Dealer name & address) _____________________________________________________________
DATE PURCHASED ____________________ MODEL _______________________ SERIAL NO ______________
WHERE DID YOU HEAR ABOUT CHATEAU SERIES 2 GAS HEATERS?
RADIO, TELEVISION, NEWSPAPER, DEALER, WEBSITE, OTHER – please provide details below.
__________________________________________________________________________________________________