Soleus Air HE-08-R9-21 User manual

3077997

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Thank you for choosing a Soleus Air heater. This owner’s manual will provide you with valuable
information necessary for the proper care and maintenance of your new product. Please take a
few moments to thoroughly read the instructions and familiarize yourself with all the operational
aspects of your new heater.
For your own records, please attach a copy of your sales receipt to this manual. Also, write the
store name/location, date purchased, and serial number below:
Store Name: ____________________________________________________
Location: ______________________________________________________
Date Purchased: _________________________________________________
Serial Number (located on back of unit): ______________________________
IMPORTANT INSTRUCTIONS
When using this electric unit, basic safety precautions should always be followed to reduce the
risk of fire, electric shock, and injury to persons, including the following:
1. Read ALL instructions before using this unit.
2. CAUTION: Risk of Electric Shock. DO NOT open or try to repair the heater yourself.
3. This heater is hot when in use. To avoid burns, DO NOT let bare skin touch hot surfaces.
If provided, use handles when moving this heater.
4. Keep combustible materials, such as furniture, pillows, bedding, paper, clothes, and
curtains at least 3 ft （0.9M） from the front of the heater and keep them away from the
sides and rear. DO NOT place towels or other objects on the heater.
5. Extreme caution is necessary when any heater is used by or near children or the disabled,
or when the heater is left operating and unattended.
6. DO NOT operate any heater with a damaged cord or plug or after the heater
malfunctions, has been dropped or damaged in any manner. Return heater to authorized
service facility for examination, electrical or mechanical adjustment, or repair.
7. This heater is not intended for use in bathrooms, laundry areas and similar indoor
locations. NEVER locate heater where it may fall into a bathtub or other water container.
To protect against electrical hazards, DO NOT immerse in water or other liquids.
8. DO NOT touch the control panel or plug with a wet hand.
9. DO NOT run cord under carpeting. DO NOT cover cord with throw rugs, runners, or
similar coverings. Arrange cord away from traffic area and where it will not be tripped
over.
10. DO NOT insert or allow foreign objects to enter any ventilation or exhaust opening as
this may cause an electric shock or fire, or damage the heater.

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11. To prevent a possible fire, DO NOT block air intakes or exhaust in any manner. DO
NOT use on soft surfaces, like a bed, where openings may become blocked.
12. A heater has hot and arcing or sparking parts inside. DO NOT use it in areas where
gasoline, paint, explosive and/or flammable liquids are used or stored. Keep unit away
from heated surfaces and open flames.
13. Always plug heaters directly into a wall outlet/receptacle. Never use with an extension
cord or relocatable power tap (outlet/power strip).
14. To avoid fire or shock hazard, plug the unit directly into a 120 AC electrical outlet.
15. To disconnect heater, turn controls to OFF, then remove plug from outlet. Pull firmly on
the plug, DO NOT unplug by pulling on the cord.
16. Always unplug the unit before moving or cleaning, or whenever the heater is not in use.
17. Use only for intended household use as described in this manual. Any other use not
recommended by the manufacturer may cause fire, electric shock, or injury to persons.
The use of attachments not recommended or sold by unauthorized dealers may cause
hazards.
18. Always use on a dry, level surface.
19. DO NOT use outdoors.
20. WARNING: To reduce the risk of fire or electric shock, DO NOT use this unit with any
solid-state speed control device.
21. DO NOT attempt to repair or adjust any electrical or mechanical functions on this unit.
Doing so will void your warranty. The inside of the unit contains no user serviceable
parts. Qualified personnel should perform all servicing only.
22. SAVE THESE INSTRUCTIONS.

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PRODUCT INFORMATION
Reflective heating technology replicates the sun’s healthy rays, directly warming the object or
person in front of the heater. As the temperature of the heated surface rises, the warming effect is
felt throughout the air and surrounding areas. Reflective heaters are great for open or large
rooms, and actually save you energy by warming objects and not the entire room.
Reflective heating is both safe and healthy– it produces no odors, chemicals, or fumes, and
doesn’t stir up dust. As a safety feature, the heater’s exterior does not get as warm to reduce the
risk of burns from anyone or anything touching the heater while in use. Remarkably efficient,
our heater uses less power to create the same amount of heat as traditional heaters. Equipped
with safety tip-over switch and overheat auto-off, our heater is safe and reliable.
SPECIFICATIONS
Voltage Rating
120 V (60Hz)
Power Consumption
800W on High, 400W on Low
Unit Size
16.5”W x 8.75”D x 19.75”H
Unit Weight
5 lbs
SAFETY FEATURES
Polarized Plug
Warning: This appliance has a polarized plug (one blade is wider than the other). To reduce the
risk of electric shock, this plug is intended to fit into a polarized outlet only one way. If the plug
does not fit fully into the outlet, reverse the plug. If it still does not fit, contact a qualified
electrician. Do not attempt to modify the plug in any way.
DO NOT DEFEAT THE SAFETY PURPOSE OF THE POLARIZED PLUG.
Tip-Over Safety Switch
This heater equipped with tip-over safety switch located underneath the base of the heater. This
switch must be pressed inward for the heater to function properly. Some soft surfaces such as
carpet may not be able to fully press in this switch. For some soft surfaces, a hard flat object will
need to be placed underneath the heater for it to function properly. PLEASE DO NOT TAPE
OR GLUE THIS SWITCH.
BOTTOM OF THE
HEATER
SAFETY SWITCH

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PRODUCT DIAGRAM
* Diagram may differ slightly from actual product.

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OPERATING INSTRUCTIONS
No assembly required.
1. Place the heater on a firm, level surface and plug into a grounded 120V 60Hz power
outlet.
2. Turn the power knob to the desired heat setting. (Timer must be set to ON.)
LOW: heating up to 400W
HIGH: heating up to 800W
SWING LOW: heater will rotate left to right 90°, and heat up to 400W
SWING HIGH: heater will rotate left to right 90°, and heat up to 800W
OFF: heater will stop operating
3. To operate the timer, turn the timer knob clockwise to the desired position. The heater
will stop automatically after the set time has expired.
4. To tilt the adjustable head, grasp the reflection hood and gently tilt it forwards or
backwards. WARNING: When tilting the adjustable head, the heater must be turned off.
5. Unplug the heater when not in use.
POWER KNOB
TIMER KNOB
CONTROLS
NOTE: A tip-over safety protection switch is installed at the bottom of the heater. When the
heater is placed horizontally, laid down or lifted up, it stops operating to ensure safety. After
placing the heater upright it will resume operation. (See Page 4 for more information).
NOTE: For safety, if the heater’s internal temperature rises above a certain point, the heater is
designed to automatically shut off. To restart the heater in this situation:
1. Rotate both control knobs to OFF.
2. Unplug the power cord from the outlet and allow the heater to cool for at least 10
minutes.
3. Plug the power cord back into the outlet. Rotate the control knobs to the desired setting.

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WARNING: It is normal for the power cord to feel warm to the touch; however, a loose fit
between the outlet and the plug may cause overheating of the plug. If this occurs, try inserting
the plug into a different outlet. Contact a qualified electrician to inspect the original outlet for
damage.
MAINTENANCE
1. Unplug the unit and let it cool completely.
2. To keep the heater clean, the outer shell may be cleaned with a soft, damp cloth. You
may use a mild detergent if necessary. After cleaning, dry the unit with a soft cloth.
CAUTION: DO NOT let liquid enter the heater.
3. DO NOT use alcohol, gasoline, abrasive powders, furniture polish, or rough brushes to
clean the heater. This may cause damage or deterioration to the surface of the heater.
4. DO NOT immerse the heater in water.
5. Wait until the unit is completely dry before use.
STORAGE
Store the heater in a cool, dry location when not in use. Preferably, to prevent dust and dirt build-
up, use the old packaging to repack the unit.
TROUBLESHOOTING
If the heater will not operate, please check the following before seeking repair of service:
1. Check if the power cord is plugged into an electrical outlet, if not, plug in.
2. Check if electricity to the main fuse is working.
3. Confirm that the Power Knob is turned to LOW, HIGH, SWING LOW, or SWING
HIGH.
4. Confirm that the Timer Knob is not turned to OFF. The Timer Knob must be set to ON
or positioned 0-120 for the heater to operate.
5. Check if the heater is on a level surface. If the tip-over safety switch is not pushed in, the
heater will not run.

WARRANTY
One Year Limited Warranty
Soleus Home Comfort warrants the accompanying Soleus Air heater to be free of defects in material and workman-
ship for the applications specified in its operation instruction for a period of ONE (1) year from the date of original re-
tail purchase in the United States.
If the unit exhibits a defect in normal use, Soleus Home Comfort will, at its option, either repair or replace it, free of
charge within a reasonable time after the unit is returned during the warranty period.
As a condition to any warranty service obligation, the consumer must present this Warranty Certificate along with a
copy of the original purchase invoice.
THIS WARRANTY DOES NOT COVER:
• Damage, accidental or otherwise, to the unit while in the possession of a consumer not caused by a defect in
material or workmanship.
• Damage caused by consumer misuse, tampering, or failure to follow the care and special handling provisions
in the instructions.
• Damage to the finish of the case, or other appearance parts caused by wear.
• Damage caused by repairs or alterations of the unit by anyone other than those authorized by Soleus Home
Comfort.
• Freight and Insurance cost for the warranty service.
ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANT ABILITY ARE LIMITED TO
ONE-YEAR DURATION OF THIS EXPRESS LIMITED WARRANTY. SOLEUS HOME COMFORT
DISCLAIMS ANY LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES AND IN NO EVENT
SHALL SOLEUS HOME COMFORT’S LIABILITY EXCEED THE RETAIL VALUE OF THE UNIT FOR
BREACH OF ANY WRITTEN OR IMPLIED WARRANTY WITH RESPECT TO THIS UNIT.
This warranty covers only new products purchased from our authorized dealers or retailers. It does not cover used, sal-
vaged, or refurbished products.
As some states do not allow the limitation or exclusion of incidental or consequential damages, or do not allow
limitation on implied warranties, the above limitations and exclusions may not apply to you. This warranty gives you
specific legal rights, and you may also have other rights that vary from state to state.
For Technical Support and Warranty Service
Please Call [phone]
Or Write To:
Soleus +RPH&RPIRUW
17911 East Ajax Circle
City of Industry, CA 91748
www.soleushomecomfort.com