CPI Smart7 User manual

44072IG0101EN v1.0
Installation Guide
Smart7
Cashless Reader, Generation 7

Published by CPI
44072IG0101EN_Smart7_Installation-Guide_V1.0
ii
Published by
Crane Payment Innovations | CPI
3222 Phoenixville Pike, Suite 200
Malvern, PA 19355
USA
CPI®Smart7 cashless reader Installation Guide for service technicians, service partners or CPI-trained and authorized personnel.
© 2021 CPI. All rights reserved.
CPI, Smart7, GEN7 Configurator, MDSmanager, and MDSview are trademarks of Crane Payment Innovations.
Except as permitted under the relevant local legislation, no part of this publication may be copied, transmitted, transcribed or distributed in any form
or by any means, or stored in a database or retrieval system, or translated into any language (natural or computer) without the prior written permission
of Crane Payment Innovations (CPI).
CPI reserves the right to change the product specifications at any time. While every effort has been made to ensure that the information in this
publication is accurate, CPI disclaims any liability for any direct or indirect losses (howsoever caused) arising out of use or reliance on this
information.
This document does not necessarily imply product availability.
Information in this document may change without notice.
Disclaimer
CPI does not accept liability for any errors or omissions contained within this document. CPI shall not incur any penalties arising out of the adherence
to, interpretation of, or reliance on, this standard. CPI will provide support for this product in accordance with the standard warranty of CPI, subject to
any modifications to that warranty agreed in writing by CPI. CPI reserves the right to amend, improve, or change the product referred to within this
document or the document itself at any time.
Windows/File Explorer, SanDisk, JSON Viewer, and Microsoft Notepad are trademarks of their respective holders. Use of them does not imply any
affiliation or endorsement by them.
Compliance
Smart7 cashless reader has been evaluated and is compliant with UL/CSA/IEC 62368-1, audio/video, information, and communications technology
equipment – Part 1: Safety requirements.
Supply
Input: 12–40 V DC
Power: 3 W
Directives applied
USA FCC ID: QP8SMART7
Canada IC: 1297A-SMART7
"This device complies w
ith Part 15 of the FCC rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation."
Document Data
Part Number 44072IG0101EN Release v1.0
Edition May 20, 2021 Part Change Number –

Smart7 cashless reader
Version
history
44072IG0101EN_Smart7_Installation-Guide_V1.0
Published by CPI
iii
1Version history
Revision Change Chapters Concerned Editor Date
44072IG0101EN_.._V1.0
First official version
W. Renner
D. Garz
K. Roese May 20, 2021

About this installation guide
Smart7 cashless reader
Published by CPI
44072IG0101EN_Smart7_Installation-Guide_V1.0
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2About this installation guide
This chapter is intended to help
the reader navigate easily within this guide.
This guide is meant for qualified technicians or CPI-trained and authorized personnel and describes the firmware and configuration installation and
set-up procedures of the Smart7cashless reader with an MDB VMC interface or with an RS-232 coin changer interface. It considers the basic
differences between the previous reader generations in terms of set-up, operating and testing procedures. Afterwards, chapter 6 describes all relevant
status and error messages and LED codes. Whereas chapter 7 explains how to provide diagnostic and statistical data in case, technical support is
needed. Installation of the cashless reader is depicted in chapter 8.
The appended "Index" reduces the search for specific explanations.
For more information on how to configure the cashless reader using the GEN7 Configurator online tool please refer to the
training videos on
the
CPI website.
2.1 Text conventions
Read these text conventions to become familiar with the terms, abbreviations, and symbols used in this installation guide.
2.1.1 Terms and abbreviations
The knowledge of these terms and abbreviations is taken for granted in the following chapters of this installation guide:
Term/Abbreviation Definition
G7
Generation 7. Seventh generation of a product.
MDB
Multi-Drop-Bus. The abbreviation defines a serial interface specification
for an internal communication protocol for vending machines.
For further information on the MDB interface, please refer to the MDB
specification (www.namanow.org).
VMC
Vending Machine Controller.
Table 1: Terms and Abbreviations

Smart7 cashless reader
About
this installation guide
44072IG0101EN_Smart7_Installation-Guide_V1.0
Published by CPI
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2.1.2 Symbols
The following symbols are used throughout this installation guide to call attention to safety messages and important information related to the
cashless reader.
Caution
indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
Notice
is used to address practices not related to physical injury, such as property damage.
Special notes
intended to facilitate the use of the product.
Short guide th
at summarizes a chapter and provides links to subsections.

Contents

Smart7 cashless reader
Table of contents
44072IG0101EN_Smart7_Installation-Guide_V1.0
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Table of contents
1Version history.........................................................................................................iii
2About this installation guide......................................................................................iv
2.1 Text conventions............................................................................................................................. iv
2.1.1 Terms and abbreviations.............................................................................................................................iv
2.1.2 Symbols .................................................................................................................................................... v
3Safety instructions ...................................................................................................ix
4Smart7 cashless reader models................................................................................ 1
4.1 Smart7 cashless reader with MDB machine interface........................................................................1
4.2 Smart7 cashless reader with RS-232 coin changer interface.............................................................1
5Configuration ........................................................................................................... 2
5.1 Using the GEN7 Configurator online tool ...........................................................................................2
5.1.1 Assigning Smart7 cashless readers to customers or locations..................................................................... 2
5.1.2 Configuring Smart7 cashless reader ........................................................................................................... 5
5.1.3 Default configuration .................................................................................................................................. 5
5.1.4 Setting Smart7 cashless reader parameters (example: Country and Company Code).................................... 5
5.1.5 Updating Smart7 cashless reader using a configuration file......................................................................... 7
5.1.5.1 Configuration archive file structure................................................................................................................................................... 7
5.1.5.2 Generating configuration file............................................................................................................................................................ 7
5.1.5.3 Loading configuration file onto cashless reader................................................................................................................................ 7
5.2 Summary of Smart7 cashless reader set-up and configuration..........................................................8
5.2.1 Setting up configuration ............................................................................................................................. 8
5.2.2 Generating configuration file....................................................................................................................... 8
5.2.3 Loading configuration file onto the Smart7 cashless reader ......................................................................... 9
5.2.3.1 From PC to the Smart7 cashless reader ........................................................................................................................................... 9
5.2.3.2 From USB flash drive to the Smart7 cashless reader ........................................................................................................................ 9
6Quick diagnostics using display messages and Status LEDs ................................... 10
6.1 Display messages (cashless reader with display only) ....................................................................10
6.2 Status LEDs................................................................................................................................... 10
7Support packages .................................................................................................. 11
7.1 Configuration data and settings (Config folder) ...............................................................................11
7.2 Logs.............................................................................................................................................. 12
7.3 Protocols.......................................................................................................................................12
7.4 Selections...................................................................................................................................... 13
7.5 Statistics ....................................................................................................................................... 13
7.6 Tag list ..........................................................................................................................................14

Table of contents
Smart7 cashless reader
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8Installation ............................................................................................................. 15
9List of figures ......................................................................................................... 18
10 Index...................................................................................................................... 19

Smart7 cashless reader
Safety instructions
44072IG0101EN_Smart7_Installation-Guide_V1.0
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3Safety instructions
Before installing and setting up the Smart7 cashless reader, please read this guide and in particular the safety instructions carefully at least once. This
is to ensure that the contents of this guide have been understood, and the reader knows how to install and set up the cashless reader.
Risk of injury
•
Turn off the power to the machine before installing or removing the cashless reader.
•
The installation work described in this guide may only be carried out by qualified technicians or CPI-
trained and authorized personnel.
Risk of damage to the cashless reader
•
The cashless reader PCB is fitted with components that can be damaged by electrostatic discharge.
Please observe the handling instructions for components exposed to the risk of electrostatic discharge.
•
The cashless reader must not be operated in the presence of flammable gases, fumes, or water.
•
Never pull the connecting cable of the cashless reader from the machine when a voltage is applied.
•
Keep water and other liquids away from the cashless reader. It is not suitable for use in areas where
there could be direct contact with water jets.
•
When transporting the device only use its original packaging. It is only in this way sufficiently protected.
Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the
user's authority to operate the equipment.
Please dispose of the device correctly at the end of its service life. Do not d
ispose of any part of the cashless reader by
incineration. Details regarding the return and recycling of used units and consumables can be obtained from your local
branch office.
We reserve the right to make technical modifications to the devic
e which are not covered by this guide!

Smart7 cashless reader models
Smart7 cashless reader
Published by CPI
44072IG0101EN_Smart7_Installation-Guide_V1.0
1
4Smart7 cashless reader models
T
he Smart7cashless reader is available in different models:
•
Cashless reader with MDB VMC interface
–With display
–Without display
•
Cashless reader with RS-232 coin changer interface
–With display
–Without display
Irrespective of the optional display, both models only differ in the interface to an MDB machine or a coin changer with RS-232 interface.
4.1 Smart7 cashless reader with MDB machine interface
The pictures below shows the front of the Smart7 MDB cashless reader with display on the left and without display on the right-hand side:
Fig. 3: Smart7 MDB without Display, Front
As shown on the center picture above, the devices have two physical interface connectors on their rear side:
G7 MDB socket to connect to the VMC with the G7 MDB cable that comes with the package
type C USB socket for installation and maintenance (service interface)
4.2 Smart7 cashless reader with RS-232 coin changer interface
The RS-232 cashless readers also have two physical interface connectors on their rear side:
G7 RS-232 socket to connect to a coin changer with the G7 RS-232 cable supplied with the coin changer
type C USB socket for installation and maintenance (service interface).
Fig. 6: Smart7 RS-232 without Display, Front
Fig. 1: Smat7 MDB with Display, Front
Fig. 2: Smart7 MDB, Rear Side
Fig. 4: Smat7 RS-232 with Display, Front
Fig. 5: Smart7 RS-232, Rear Side