Cradlepoint MBR1400 Series User manual

CRADLEPOINT MBR1400| USER MANUAL Firmware ver. 3.5.0
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Preface
CradlePoint reserves the right to revise this publication and to make changes in the content thereof without obligation to
notify any person or organization of any revisions or changes.
Manual Revisions
Revision
Date
Description
Author
1.0
July 28, 2011
Initial release for Firmware version 3.2.4
Jeremy Cramer
1.1
Aug. 22, 2011
Added features for Firmware version 3.3.0
Jeremy Cramer
1.2
Jan. 20, 2012
Added features for Firmware version 3.4.1 and updated for
ARC
Jeremy Cramer
1.3
May 1, 2012
Added features for Firmware version 3.5.0.
Jeremy Cramer
Trademarks
CradlePoint and the CradlePoint logo are registered trademarks of CradlePoint, Inc. in the United States and other
countries. All other company or product names mentioned herein are trademarks or registered trademarks of their
respective companies.
Copyright © 2012 by CradlePoint, Inc. All rights reserved. This publication may not be reproduced, in whole or in part,
without prior expressed written consent by CradlePoint, Inc.

CRADLEPOINT MBR1400| USER MANUAL Firmware ver. 3.5.0
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Table of Contents
1INTRODUCTION ................................................................ 3
1.1 PACKAGE CONTENTS ............................................................. 3
1.2 SYSTEM REQUIREMENTS......................................................... 3
1.3 MBR1400 OVERVIEW.......................................................... 3
1.4 CRADLEPOINT ARC MBR1400 SERIES..................................... 6
2HARDWARE OVERVIEW .................................................. 11
2.1 PORTS,BUTTONS,AND SWITCHES.......................................... 12
2.2 LEDS................................................................................ 14
3QUICK START .................................................................. 15
3.1 BASIC SETUP ...................................................................... 15
3.2 CONNECT TO A COMPUTER OR OTHER DEVICE .......................... 16
3.3 COMMON PROBLEMS .......................................................... 19
4WEB INTERFACE -- ESSENTIALS........................................ 23
4.1 ADMINISTRATOR LOGIN ....................................................... 24
4.2 GETTING STARTED –FIRST TIME SETUP................................... 26
4.3 QUICK LINKS ...................................................................... 31
4.4 CONFIGURATION PAGES ....................................................... 32
5STATUS........................................................................... 34
5.1 CLIENT LIST........................................................................ 35
5.2 DASHBOARD ...................................................................... 37
5.3 GPS................................................................................. 40
5.4 GRE TUNNELS ................................................................... 41
5.5 HOTSPOT CLIENTS............................................................... 42
5.6 INTERNET CONNECTIONS ...................................................... 43
5.7 STATISTICS......................................................................... 54
5.8 SYSTEM LOGS..................................................................... 57
5.9 VPN TUNNELS ................................................................... 58
6NETWORK SETTINGS ....................................................... 59
6.1 CONTENT FILTERING............................................................ 60
6.2 DHCP SERVER ................................................................... 63
6.3 DNS ................................................................................ 64
6.4 FIREWALL .......................................................................... 67
6.5 MAC FILTER...................................................................... 72
6.6 ROUTING .......................................................................... 73
6.7 WIFI /LOCAL NETWORKS .................................................... 74
6.8 WIPIPE QOS ..................................................................... 93
7INTERNET........................................................................ 99
7.1 CONNECTION MANAGER .................................................... 100
7.2 DATA USAGE ................................................................... 116
7.3 GRE TUNNELS ................................................................. 121
7.4 VPN TUNNELS ................................................................. 126
7.5 WIFI AS WAN /BRIDGE.................................................... 137
7.6 WAN AFFINITY ................................................................ 142
8SYSTEM SETTINGS ......................................................... 145
8.1 ADMINISTRATION ............................................................. 146
8.2 DEVICE ALERTS................................................................. 155

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8.3 HOTSPOT SERVICES ........................................................... 157
8.4 MANAGED SERVICES ASK YOUR CRADLEPOINT SALES
REPRESENTATIVE FOR DETAILS............................................. 162
8.5 SERIAL REDIRECTOR........................................................... 165
8.6 SYSTEM CONTROL............................................................. 167
8.7 SYSTEM SOFTWARE ........................................................... 168
9GLOSSARY..................................................................... 169
10 APPENDIX ................................................................... 183
10.1 REGULATORY INFORMATION ............................................. 183
10.2 WARRANTY INFORMATION ............................................... 183
10.3 SPECIFICATIONS .............................................................. 184

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1 INTRODUCTION
1.1 Package Contents
CradlePoint Mission-Critical Broadband Router (MBR1400)
AC power adapter (12V, 1.5A) WARNING: using a power adapter other than the one provided may damage the
MBR1400 and will void the warranty
Three 2.4 GHz High Performance 802.11n Antennas
Mounting Hardware
CAT5 Ethernet Cable
Setup Guide
ARC series with integrated 3G/4G Business Grade Modem***
oMBR1400LE –4G LTE / 3G EVDO for Verizon
oMBR1400W –4G WiMAX for Sprint
oMBR1400E-VZ –3G EVDO for Verizon
oMBR1400E-SP –3G EVDO for Sprint
1.2 System Requirements
At least one Internet source: a CradlePoint 3G/4G Business Grade Modem, an Ethernet-based modem, a
broadband data modem with active subscription (USB, ExpressCard), or WiFi as WAN.
Windows 2000/XP/7, Mac OS X, or Linux computer (with WiFi adapter—802.11n recommended—for WiFi
functionality).
Internet Explorer v6.0 or higher, Firefox v2.0 or higher, Safari v1.0 or higher.
1.3 MBR1400 Overview
ENTERPRISE PERFORMANCE
Targeted for retail locations, branch offices, or small and medium sized businesses
Integrates seamlessly with CradlePoint‘s Business Grade modems
Load balance multiple data sources (data modems, WiFi as WAN, and wired data services)

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Compatible with Cisco, Juniper, and other industry-leading network hardware providers
ENHANCED WIFI
750+ feet of WiFi Range
Wireless ―N‖ WiFi (802.11n, 802.11a + legacy 802.11b/g, 3x3 MIMO Antenna system)
Enhanced performance around walls and other obstructions
Dual-Band WiFi broadcast - either 2.4 GHz or 5.0 GHz
Maximum security with both Public and Private networks
ADDITIONAL FEATURES
Dual-band WiFi, 3x3 MIMO Antenna Subsystem, removable external antennas, up to four SSIDs
Plug-and-Play support for over 120 broadband data modems, allowing for site-specific carrier/service selection
for broadest deployment
Standardized platform and centralized remote management
Up to 20 concurrent VPN endpoint sessions
Compatible with Cisco, SonicWall, and other VPN termination systems
Establish continuous uptime with optimum total cost of ownership for broad deployment
Centralize the administration and monitoring of distributed routers using WiPipe Central.
Simple to install, configure and maintain with minimal impact on IT
Virtual LAN capabilities
Data Usage section that allows users to track and manage modem use relative to data plans
NAT-less routing
VPN NAT traversal
SNMP support
USB to serial console pass-through support
IP pass-through support
CradlePoint's Mission-Critical Broadband Router (MBR1400) takes the power and flexibility of our industry leading router,
and when combined with an active high-speed wireless broadband data connection, gets your business network online in
no time. CradlePoint‘s ARC Series includes an integrated 3G/4G business grade modem, a seamless, worry-free solution
to keep your business online.

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Designed for small business, branch office, and retail locations - our business series router provides a secure primary or
backup connection to the Internet. In addition to connection options for traditional wired networking solutions like Cable,
DSL, Satellite, or T1, the most powerful feature of the MBR1400 is its ability to use CradlePoint Business Grade Modems
or USB or ExpressCard Data Modems to create instant networks anywhere you receive a broadband signal.
The MBR1400 features failover/failback, secure VPN, multiple encryption modes for maximum security, dual-band WiFi
broadcast, private and public networks, WiFi as WAN, Modem Health Management, and remote management options
with WiPipe Central for deployed units. CradlePoint provides enterprise-grade performance, security, and the modem
reliability businesses need to ensure continuous uptime. Create an instant network today with LTE, WiMAX, or any other
wireless broadband technology.
1.3.1 Captive Portal
The Captive Portal solution provided by CradlePoint routers enables businesses to provide their customers with a public
WiFi hotspot with access controls. The controls can be as simple as requiring acceptance of a Terms of Service
agreement, while advanced features allow administrators to control and monitor usage, require login, direct users to
specific web pages, provide revenue through services fees or paid advertising, and more.
1.3.2 WiPipe Central
CradlePoint‘s cloud-based router management service allows for remote monitoring, configuration, and firmware updates
of deployed routers like the MBR1400. WiPipe Central drastically simplifies router administration for businesses using
multiple routers. WiPipe Central can be purchased separately at http://cradlepoint.com/support/wipipe-central.

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1.4 CradlePoint ARC MBR1400 Series
Includes a CradlePoint 3G/4G Business Grade Modem with the
MBR1400 and creates an effortless instant network from high-
speed wireless broadband.
The CradlePoint Integrated Business Grade Modems are
specifically designed to provide the highest level of
performance, reliability, and security for 24x7 business-critical
applications. Modems can be located and oriented to receive
the highest signal strength. They also intelligently manage the
co-existence between the mobile broadband signal and the
WiFi broadcast of the router.
Choose from the following ARC MBR1400 Products:
MBR1400LE -- 4G LTE/EVDO for Verizon
MBR1400E-VZ -- 3G EVDO for Verizon
MBR1400E-SP -- 3G EVDO for Sprint
MBR1400W -- 4G WiMAX for Sprint

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MBR1400LE-VZ 4G LTE/EVDO for Verizon
Technology: LTE 3GPP Rel. 8 , EVDO RevA, A/O; CDMA 1x
Downlink Rates: LTE 100 Mbps, EVDO 3.1 Mbps (theoretical)
Uplink Rates: LTE 50 Mbps, EVDO 1.8 Mbps (theoretical)
Frequency Band: LTE Band 13 (700MHz)
Cellular/PCS (800MHz/1,900 MHz)
Power: LTE 23 +/- 1 dBm, EVDO 24 +/- 1dBm (typical conducted)
Module: Sierra Wireless MC7750
Antennas: Two SMA male (plug), 1 dBi (LTE), 2 dBi
(Cellular/PCS) gain
Industry Standards & Certs: Modem Model MC200LE: Verizon;
FCC Part 15, 22, 24 & 27; TIA/EIA/IS-2000, IS-95-B, 3GPP Rel 8
Modem Certification Model Number: MC200LE
Modem Certification Part Number: MC200LE-VZ

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MBR1400E-VZ 3G EVDO for Verizon
Technology: EVDO RevA, A/O; CDMA 1x
Downlink Rates: 3.1 Mbps (theoretical)
Uplink Rates: 1.8 Mbps (theoretical)
Frequency Band: Cellular/PCS (800MHz/1,900 MHz)
Power: 24 +/- 0.5dBm (typical conducted)
Module: Sierra Wireless 5728v
Antennas: Two SMA male (plug), 2 dBi gain
Industry Standards & Certs: Modem Model MC100E: Verizon
IOT; FCC Part 15, 22 & 24, CDG Stages 1,2; IS-2000IA-98D/E,
IS-134, IS-637B, IS-683A, IS-707A, IS-856, IS-866; JESD22-
A114-B, JESD22-C101
Modem Certification Model Number: MC100E
Modem Certification Part Number: MC100E-VZ

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MBR1400E-SP 3G EVDO for Sprint
Technology: EVDO RevA, A/O; CDMA 1x
Downlink Rates: 3.1 Mbps (theoretical)
Uplink Rates: 1.8 Mbps (theoretical)
Frequency Band: Cellular/PCS (800MHz/1,900 MHz)
Power: 24 +/- 0.5dBm (typical conducted)
Module: Sierra Wireless 5728v
Antennas: Two SMA male (plug), 2 dBi gain
Industry Standards & Certs: Modem Model MC100E: Sprint;
FCC Part 15, 22 & 24, CDG Stages 1,2; IS-2000IA-98D/E, IS-
134, IS-637B, IS-683A, IS-707A, IS-856, IS-866; JESD22-A114-
B, JESD22-C101
Modem Certification Model Number: MC100E
Modem Certification Part Number: MC100E-SP

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MBR1400W-SP 4G WiMAX for Sprint
Technology: WiMAX 802.16e Wave 2
Downlink Rates: 10Mbps peak, 6Mbps average
Uplink Rates: 5 Mbps peak, 1.2 Mbps average
Frequency Band: 2,500 MHz band
Power: 23.5 +/- 0.5 dBm (RSU/CPE)
Module: Beceem 250 chipset
Antennas: Two SMA male (plug), 5 dBi gain
Industry Standards & Certs: Modem Model MC100W: Sprint;
FCC Part 15 subpart C
Modem Certification Model Number: MC100W
Modem Certification Part Number: MC100W
For optimum performance, antennas on the MBR1400W-SP should
be pointed in opposite directions as shown to the right. This will help
prevent overlap with the 2.4 GHz WiFi band.

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2 HARDWAREOVERVIEW

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2.1 Ports, Buttons, and Switches

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LAN and WAN Ports: By default, the four orange ports are configured as LAN (Local Area Network) ports and the blue
port is configured as a WAN (Wide Area Network—your Internet source) port. Any LAN port, however, can be
reconfigured as a WAN port and vice versa.
Modem Ports: The MBR1400 has three USB 2.0 ports and two ExpressCard ports.
WiFi Antenna Connectors: Your router comes with three 2.4 GHz WiFi antennas (Reverse SMA). 5 GHz antennas are
available as an accessory. The antennas are simple to attach and adjust for maximum WiFi broadcast.
Factory Default Reset: You can return your router to factory default settings by pressing and holding the Reset button.
This button is recessed, so it requires a pointed object such as a paper clip to press. Press and hold for 10 seconds to
initiate reset.
WPS Button: WiFi Protected Setup. When you press the WPS button for five seconds, it allows you to use WPS for WiFi
security. The LED will illuminate blue to indicate WPS status. Devices must support WPS in order to be configured by this
method.
Power On/Off:
1 = On
0 = Off
WiFi Broadcast On/Off: You have the option to turn off the WiFi radio.
1 = On
0 = Off
3G/4G Modem Signal Strength Button: When pressed the bar LEDs indicate signal strength from the CradlePoint
Business Grade Modem or USB or ExpressCard modem. The signal strength is shown for 10 seconds if the modem does
not support concurrent data connection and signal strength measurement. Tapping this button will toggle the Modem
Signal Strength display on and off.

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2.2 LEDs
LAN and WAN LEDs: The default settings are shown. LAN ports can be reconfigured to function as WAN ports and vice
versa; the LEDs will function accordingly.

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3 QUICKSTART
3.1 Basic Setup
Your router requires an Internet source. Attach a
CradlePoint Business Grade Modem, insert supported USB
or ExpressCard modem/s, connect a Cable or DSL modem
to the Blue Ethernet WAN port, or connect to an available
WiFi source. For Failover/Failback functionality, you will
need at least two of these sources (for example: one
Ethernet source and one USB modem).1
Attach the three included WiFi antennas to the connectors
for maximum WiFi broadcast. To attach, hold the antenna
straight and twist the base of the antenna to connect,
folding the joint if needed. Please note that 2.4 GHz antennas are provided. 5 GHz antennas are available as an
accessory.
Connect the 12v DC power adapter to the router and a power source. Flip the power switch to the ON position; this
should illuminate the green Power Status LED.
1Data Modem Not Included. This Product Requires an Activated Data Modem or Phone with Data Plan for Full Functionality. See your Cellular/3G/4G Service Provider for Details
on Coverage and Data Plan Options

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3.2 Connect to a Computer or other Device
3.2.1 Wireless Network Connection
1) Find the network. On a WiFi-enabled computer or
device, open the window or dropdown menu that allows
you to access wireless networks. The MBR1400
network will appear on the list: select this network.
2) Log in. You will need to input the Default Password
when prompted. The Default Password is provided on
the product label found on the bottom of your router
(this password is the last eight digits of the router‘s MAC
address, which can be found on the product box or on
the product label).
NOTE: If more than one MBR1400 wireless router is visible, you
can find the correct unit by checking for its SSID (service set
identifier; the unique name of the local network). The SSID can be found on the bottom of the router in the form MBR1400-xxx, where ―xxx‖ is the
last 3 digits of the router‘s MAC address.

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3.2.2 Accessing the Administration Pages
For most users, the MBR1400 Router
can be used immediately without any
special configuration changes. If you
would like to change your network
name or password or configure any of
the advanced features of the
MBR1400, you will need to log in to
the administration pages:
Access your router‘s
Administrator Login screen
by opening a web browser
window and typing ―cp/‖(your
router‘s default hostname) or
the IP address ―192.168.0.1‖
into the address bar.
Enter your Default Password.
This password can be found on
the bottom of the MBR1400.
Then click the LOGIN button.
When you log in for the first time, you will be automatically directed to the First Time Setup Wizard. Follow the
instructions given with the Wizard or see Getting Started –First Time Setup for more information about using the
First Time Setup Wizard.

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3.2.3 Connect to the Internet
If you used the First Time Setup Wizard, you might have
changed the ―WiFi Network Name‖ or the ―Security Mode‖
password. If so, you will need to reconnect to the MBR1400
network.
Find the network. Look for your new personalized
network name (or the default SSID of the form
―MBR1400-xxx‖).
Log in using your new personalized WiFi security
password (or the Default Password found the bottom of
the router).
Your network should now be up and running, and users who
have the security password can access the network on WiFi-enabled devices.