Cradlepoint CRADLEPOINT IBR60 User manual

CRADLEPOINT IBR600 | USER MANUAL Firmware ver. 3.3.0
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Preface
CradlePoint reserves the right to revise this publication and to make changes in the content thereof without obligation to
notify any person or organization of any revisions or changes.
Manual Revisions
Revision
Date
Description
Author
1.0
Sept. 13, 2011
Initial release for Firmware version 3.3.0
Jeremy Cramer
Trademarks
CradlePoint and the CradlePoint logo are registered trademarks of CradlePoint, Inc. in the United States and other
countries. All other company or product names mentioned herein are trademarks or registered trademarks of their
respective companies.
Copyright © 2011 by CradlePoint, Inc.
All rights reserved. This publication may not be reproduced, in whole or in part, without prior expressed written consent
by CradlePoint, Inc.

CRADLEPOINT IBR600 | USER MANUAL Firmware ver. 3.3.0
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Table of Contents
1INTRODUCTION ................................................................ 3
1.1 PACKAGE CONTENTS ............................................................. 3
1.2 SYSTEM REQUIREMENTS......................................................... 3
1.3 IBR600 OVERVIEW .............................................................. 3
2HARDWARE OVERVIEW .................................................... 6
2.1 PORTS,LEDS,AND SWITCHES ................................................. 7
2.2 MOUNTING BRACKET .......................................................... 11
3QUICK START .................................................................. 14
3.1 BASIC SETUP ...................................................................... 14
3.2 CONNECT TO A COMPUTER OR OTHER DEVICE .......................... 15
3.3 COMMON PROBLEMS .......................................................... 18
4WEB INTERFACE -- ESSENTIALS........................................ 19
4.1 ADMINISTRATOR LOGIN ....................................................... 20
4.2 GETTING STARTED –FIRST TIME SETUP................................... 22
4.3 QUICK LINKS ...................................................................... 26
4.4 BASIC MODE VS.ADVANCED MODE ....................................... 27
4.5 NETWORK SETTINGS VS.INTERNET ......................................... 28
5STATUS........................................................................... 29
5.1 CLIENT LIST........................................................................ 30
5.2 DASHBOARD ...................................................................... 32
5.3 GPS................................................................................. 35
5.4 GRE TUNNELS (ADVANCED MODE ONLY)................................ 36
5.5 INTERNET CONNECTIONS ...................................................... 37
5.6 STATISTICS......................................................................... 41
5.7 SYSTEM LOGS..................................................................... 42
5.8 VPN TUNNELS (ADVANCED MODE ONLY) ............................... 43
6NETWORK SETTINGS ....................................................... 44
6.1 CONTENT FILTERING............................................................ 45
6.2 DHCP SERVER (ADVANCED MODE ONLY) ............................... 48
6.3 DNS (ADVANCED MODE ONLY)............................................. 49
6.4 FIREWALL (ADVANCED MODE ONLY) ...................................... 52
6.5 MAC FILTER...................................................................... 57
6.6 ROUTING (ADVANCED MODE ONLY)....................................... 58
6.7 WIFI /LOCAL NETWORKS .................................................... 59
6.8 WIPIPE QOS(ADVANCED MODE ONLY).................................. 75
7INTERNET........................................................................ 79
7.1 CONNECTION MANAGER ...................................................... 80
7.2 DATA USAGE (ADVANCED MODE ONLY) ................................. 83
7.3 ETHERNET MANAGER .......................................................... 88
7.4 GRE TUNNELS (ADVANCED MODE ONLY)................................ 90
7.5 LOAD BALANCE (ADVANCED MODE ONLY)............................... 93
7.6 MODEM SETTINGS .............................................................. 94
7.7 VPN TUNNELS (ADVANCED MODE ONLY) ............................. 100
7.8 WIFI AS WAN SETTINGS (ADVANCED MODE ONLY)................ 110
8SYSTEM SETTINGS ......................................................... 113
8.1 ADMINISTRATION ............................................................. 114

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8.2 DEVICE ALERTS (ADVANCED MODE ONLY)............................. 121
8.3 GPIO CONNECTOR ........................................................... 123
8.4 HOTSPOT SERVICES (ADVANCED MODE ONLY) ....................... 125
8.5 MANAGED SERVICES (ADVANCED MODE ONLY)ASK YOUR
CRADLEPOINT SALES REPRESENTATIVE FOR DETAILS........... 129
8.6 SYSTEM CONTROL............................................................. 130
8.7 SYSTEM SOFTWARE ........................................................... 131
9GLOSSARY..................................................................... 132
10 APPENDIX ................................................................... 146
10.1 PRODUCT INFORMATION AND SAFETY GUIDE ....................... 146
10.2 SPECIFICATIONS .............................................................. 149

CRADLEPOINT IBR600 | USER MANUAL Firmware ver. 3.3.0
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1 INTRODUCTION
1.1 Package Contents
CradlePoint COR: Integrated Broadband Router (IBR600) with embedded high-speed 3G EV-DO rev A modem
Two external 3G EV-DO modem antennas
AC power adapter (12V, 1.5A)
Two 2.4 GHz High Performance 802.11n WiFi Antennas
Mounting Hardware
Quick Start Guide
1.2 System Requirements
At least one internet source: an active subscription for the embedded 3G EV-DO modem; an Ethernet-based
modem; or WiFi as WAN
Windows 2000/XP/7, Mac OS X, or Linux computer (with WiFi adapter for WiFi functionality)
Internet Explorer v6.0 or higher, Firefox v2.0 or higher, Safari v1.0 or higher
1.3 IBR600 Overview
COR: THE HEART OF YOUR M2M NETWORK
For use in business critical high-availability installations such as ATMs, Kiosks, Surveillance, Vehicles, etc. that
require 24x7 connectivity
Increase your network availability with WiPipe™-powered automatic failover/failback internal functionality
Supports both wireless and wired Internet connections (two Ethernet ports for either LAN/LAN or WAN/LAN)
Secure IPSec VPN (5 concurrent sessions maximum)
Wireless 2x2 MIMO ―N‖ WiFi (802.11 b/g/n)
Create a customized Hotspot with our captive portal feature (include Terms of Service, advertisements, etc.)
Centralize the administration and monitoring of distributed routers using WiPipe Central.

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ENHANCED WIFI
500+ feet of WiFi Range
Wireless ―N‖ WiFi (802.11n, legacy 802.11b/g, 2x2 MIMO antenna system)
Enhanced performance around walls and other obstructions
2.4 GHz WiFi broadcast
Maximum security with both Public and Private networks
ADDITIONAL FEATURES
2x2 MIMO antenna system, removable external antennas, dual SSIDs
Standardized platform and centralized remote management
Built-in GPS
IP passthrough
Up to 5 concurrent VPN endpoint sessions
Compatible with Cisco, Juniper, SonicWall, and other VPN termination systems
Establish continuous uptime with optimum total cost of ownership for broad deployment
Simple to install, configure and maintain with minimal impact on IT
Virtual LAN capabilities
Data Usage section that allows users to track and manage modem use relative to data plans
NAT-less routing
VPN NAT traversal
The CradlePoint IBR600E is a highly-featured, compact and robust router designed for deployment in critical business
and enterprise applications that require 24x7 connectivity via Ethernet and/or WiFi. The router features a built-in high-
speed 3G EV-DO modem as well as support for wired networks such as DSL or Cable. With its compact size, sleek metal
case and mounting bracket, and external Cellular and WiFi antennas the IBR600E is ideal for use in high-availability
portable or fixed applications (ATM, kiosk, surveillance, vehicle). With failover/failback capability, the IBR600E supports
both wired and wireless internet.
The router increases internet availability and business continuity by detecting network failures and seamlessly switching
over to the other network(s). It is also ideal for deployment as a primary connection solution where wired internet is not

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available. The IBR600E provides secure and reliable VPN functionality, allowing users to create, manage and terminate
up to 5 concurrent IPSec VPN sessions. It allows for secure access to company networks for enterprise applications and
provides a secure way to transmit sensitive data to and from a remote site.
1.3.1 Captive Portal
The Captive Portal solution provided by CradlePoint routers enables businesses to provide their customers with a public
WiFi hotspot with access controls. The controls can be as simple as requiring acceptance of a Terms of Service
agreement, while Advanced features allow administrators to control and monitor usage, require login, direct users to
specific web pages, provide revenue through services fees or paid advertising, and more.
1.3.2 WiPipe Central
CradlePoint‘s cloud-based router management service allows for remote monitoring, configuration, and firmware updates
of deployed routers like the IBR600. WiPipe Central drastically simplifies router administration for businesses using
multiple routers. WiPipe Central can be purchased separately at http://cradlepoint.com/support/wipipe-central.

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2 HARDWAREOVERVIEW

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2.1 Ports, LEDs, and Switches
WiFi Antennas: The IBR600 comes with two 2.4 GHz WiFi antennas (Reverse SMA).
These antennas are simple to attach and adjust for maximum WiFi broadcast.
Power 12VDC: The power connector includes two pins for power and two pins for GPIO
(General Purpose Input/Output) functionality. The included power adapter, however,
only connects to the power pins. You will need a separate adapter for GPIO
functionality.

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Reset: You can return your router to factory default settings by pressing and holding the Reset button. This button is
recessed, so it requires a pointed object such as a paper clip to press. Press and hold for 10 seconds to initiate reset.
Ethernet Ports: By default, the IBR600 has one WAN (Wide Area Network—your internet source) port and one LAN
(Local Area Network) port. Each of these ports can be reconfigured, however, if you need two LAN or two WAN Ethernet
ports.
Ethernet LED:
Solid Green –connected
Blinking Green –data transfer activity
Micro USB: This port can be used to attach a direct firmware upgrade to enable manual firmware upgrades if necessary.

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Modem Antennas: The IBR600 comes with two modem antennas to enhance reception for the embedded modem.
These antennas are simple to attach and adjust.
Power On/Off:
I = On
O = Off
Power LED:
Blue = On
No light = Off

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WiFi LED:
Green = On and operating normally
No light = Off
Modem LED:
Green = On and operating normally
Blinking Green = Connecting
Amber = Not available (idle, for example)
Blinking Amber = Cellular data connection error
No light = Off
Additional LED Indications:
Factory reset button detected
WiFi and modem LEDs blink amber
twice
Error during USB firmware
upgrade
WiFi and modem LEDs blink red

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2.2 Mounting Bracket

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2.2.1 Attaching the IBR600 to the Mounting Bracket 1) Attach the bracket to the wall or other surface with screws.
NOTE: Screws are not provided because the type of screw required
depends on the mounting surface.
2) Place the router‘s edge
against the bottom of the
bracket.
3) Press the router down
firmly, then push it inside
the bracket. It should
latch.

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2.2.2 Removing the IBR600 from the Mounting Bracket
From the top of the bracket, press down firmly on the router using your thumb(s) and pull the device out.

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3 QUICKSTART
3.1 Basic Setup
1. Attach the WiFi (right) and
modem antennas.
2. Plug the power supply into
an electrical outlet and
connect it to the IBR600.
3. Make sure the power is
switched on.
O = OFF I = ON
3.1.1 Activate Your Modem
A wireless broadband data plan must be added to your IBR600. Wireless broadband data plans are available from
wireless carriers such as Sprint and Verizon. A new line of service can be added or a data plan can be transferred from an
existing account. You will need the ESN number from your product label on your router to add or transfer a line of service.
After adding a data plan to the modem, the modem may need to be activated. To activate the modem:
1. Log in to the IBR600 administration pages (see Accessing the Administration Pages).
2. Select Internet from the top navigation bar and Modem Settings from the dropdown menu (Internet → Modem
Settings).
3. Find and select the CradlePoint modem.
4. Click Update/Activate.
5. Click Activate in the popup.

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3.2 Connect to a Computer or other Device
3.2.1 Wireless Network Connection
1) Find the network. On a WiFi-enabled computer or
device, open the window or dropdown menu that allows
you to access wireless networks. The IBR600 network
will appear on the list: select this network.
2) Log in. You will need to input the Default Password
when prompted. The Default Password is provided on
the product label found on the bottom of your router
(this password is the last eight digits of the router‘s MAC
address, which can be found on the product box or on
the product label).
NOTE: If more than one IBR600 wireless router is visible, you can find the correct unit by
checking for its SSID (service set identifier; the unique name of the local network). The default
SSID of the primary network has the form IBR600-xxx, where ―xxx‖ is the last 3 digits of the
router‘s MAC address.

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3.2.2 Accessing the Administration Pages
For most users the IBR600 Router can be
used immediately without any special
configuration changes. If you would like to
change your network name or password or
configure any of the advanced features of the
IBR600, you will need to log in to the
administration pages:
Access your router‘s Administrator
Login screen by opening a web
browser window and typing ―cp/‖(your
router‘s default hostname) or the IP
address ―192.168.0.1‖into the address
bar.
Enter your Default Password. This
password can be found on the bottom
of the IBR600. Then click the LOGIN button.
When you log in for the first time, you will be automatically directed to the First Time Setup Wizard. Follow the
instructions given with the Wizard or see Getting Started –First Time Setup for more information about using the
First Time Setup Wizard.

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3.2.3 Connect to the Internet
If you used the First Time Setup Wizard, you might
have changed the ―WiFi Network Name‖ or the
―Security Mode‖ password. If so, you will need to
reconnect your device(s) to the IBR600 network.
Find the network. Look for your new
personalized network name (or the default
SSID of the form ―IBR600-xxx‖).
Log in using your new personalized WiFi
security password (or the Default Password
found the bottom of the router).

Your network should now be up and running, and
users who have the security password can access the
network on WiFi-enabled devices.

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3.3 Common Problems
Please visit CradlePoint Knowledgebase at http://knowledgebase.cradlepoint.com/ for more help and answers to your
other questions.
3.3.1 You are Connected to the Router but Cannot Connect to the Internet
Make sure that you have an active data plan and that your modem has been activated. A wireless broadband data plan
must be added to your IBR600. Wireless broadband data plans are available from wireless carriers such as Sprint and
Verizon. A new line of service can be added or a data plan can be transferred from an existing account. You will need the
ESN number from your product label on your router to add or transfer a line of service.
After adding a data plan to the modem, you must activate the modem:
1. Log in to the IBR600 administration pages (see Accessing the Administration Pages).
2. Select Internet from the top navigation bar and Modem Settings from the dropdown menu (Internet → Modem
Settings).
3. Find and select the CradlePoint modem.
4. Click Update/Activate.
5. Click Activate in the popup.
Finally, if you have an active data plan and you have already activated your modem, you may be out of range of your
service provider. Check your signal strength in the Internet section of the Dashboard (Status → Dashboard). If you have
a weak signal in your location, contact your service provider.
If you are still not online after activating the modem, call CradlePoint Technical Support for further assistance.