Cradlepoint Aer series User manual

User Manual /AER1600/AER1650 4/19/16

AER Series

Router

AER1600 / AER1650

User Manual

User Manual /AER1600/AER1650 4/19/16

TABLE OF CONTENTS

INTRODUCTION 4

WHAT’S IN THE BOX 4

KEY FEATURES 4

WAN 4

LAN 4

WIFI (ONLY ON AER1600) 5

MANAGEMENT 5

VPN AND ROUTING 5

SECURITY 5

CLOUD OPTIMIZED IP COMMUNICATIONS 6

SPECIFICATIONS 6

ACCESSORIES 7

BUSINESS-GRADE MODEM SPECIFICATIONS 7

HARDWARE 11

SUPPORT AND WARRANTY 12

QUICK START 13

BASIC SETUP 13

ACCESSING THE ADMINISTRATION PAGES 13

FIRST TIME SETUP WIZARD 14

USING ENTERPRISE CLOUD MANAGER 14

ADMINISTRATION PAGES 15

QUICK LINKS 15

DASHBOARD 15

CONNECTION MANAGER 16

WAN INTERFACE PROFILES & PRIORITY 16

STATUS 20

INTERNET 20

CLIENT LIST 25

TUNNELS 25

FIREWALL 26

ROUTING 27

User Manual /AER1600/AER1650 4/19/16

ETHERNET 27

GPS 27

LLDP 27

SYSTEM LOGS 28

NETWORKING 29

LOCAL NETWORKS 29

VLAN INTERFACES 40

TUNNELS 40

ROUTING 53

QOS 63

DNS SERVERS 66

WIFI AS WAN 68

WAN AFFINITY 70

CLIENT DATA USAGE 72

NHRP 72

SECURITY 74

IDENTITIES 74

ZONE FIREWALL 75

CONTENT FILTERING 80

THREAT MANAGEMENT 83

CERTIFICATE MANAGEMENT 85

SYSTEM 88

ADMINISTRATION 88

ENTERPRISE CLOUD MANAGER 93

DEVICE ALERTS 94

SERIAL REDIRECTOR 95

SNMP CONFIGURATION 96

SYSTEM CONTROL 98

DIAGNOSTICS 100

SETUP WIZARDS 101

APPENDIX 104

SAFETY, REGULATORY, AND WARRANTY GUIDE 104

ROUTER COMMUNICATION/DATA USAGE 107

User Manual /AER1600/AER1650 4/19/16

WHAT’S IN THE BOX

KEY FEATURES

WAN

• LP6: LTE Advanced LTE/HSPA+ (SIM-based Auto-Carrier Selection for all North American carriers and European

operators)

• LPE: 4G LTE/HSPA+/EVDO (multi-carrier, North America)

• LP3: 4G LTE/HSPA+ (Europe, EMEA, and Australia/New Zealand)

• Dual integrated modem option (LPE only)

• Dual SIM slot in each modem

• Most models include support for active GPS

• Five 10/100/1000 Ethernet ports (WAN/LAN switchable)

• WiFi as WAN (only on AER1600)

• Failover/Failback

• Load Balancing

• Advance Modem Failure Check

• WAN Port Speed Control

• WAN/LAN Anity

• IP Passthrough

• Standby

LAN

• Five 10/100/1000 Ethernet ports (WAN/LAN switchable)

• LLDP support

• VLAN 802.1Q

• DHCP Server, Client, Relay

• DNS and DNS Proxy

• DynDNS

• Split DNS

The Cradlepoint AER1600/AER1650 is available with different modem options:

• LPE models include an embedded modem and a slot to add an MC400 modem

• LP6 and LP3 models include a bundled MC400 modem and do not include an embedded modem

• AER1600/AER1650 only include a slot for an MC400 modem and do not include an embedded modem

Also included:

• MC400 3G/4G Modem with Antennas*

• External 3G/4G mobile broadband modem antennas‡ (2) (SMA) w/ multiplexing for GPS; nger tighten only

• 12V 3A AC/DC power adapter (WARNING: using a power adapter other than the one provided may damage the

device and will void the warranty)

• Ethernet cable

• Quick Start Guide

• Mounting hardware

• Modem door screw

• Warranty/Regulatory information

* - Included with LP6 and LP3 models, optional for AER1600/AER1650 and LPE models

‡- LP6 and LP3 models only

User Manual /AER1600/AER1650 4/19/16

• UPnP

• DMZ

• Multicast/Multicast Proxy

• QoS (DSCP and Priority Queuing)

• MAC Address Filtering

WIFI (ONLY ON AER1600)

• Dual-Band Dual-Concurrent (2×2 MIMO; internal antennas)

• 802.11 (a/b/g/n/ac)

• Up to 128 connected devices (64 per channel – 2.4 GHz and 5 GHz)

• WEP Auto, WPA/WPA2 Personal, WPA2 Enterprise (WiFi)

• Hotspot/Captive Portal

• SSID-based Priority

MANAGEMENT

• OOBM (Out-of-Band Management) via USB to Serial

• Cradlepoint Enterprise Cloud Manager (ECM)2

• Web UI, API, CLI

• GPS Location

• Data Usage Alerts (router and per client)

• Advanced Troubleshooting (support)5

• Device Alerts

• SNMP

• SMS control

VPN AND ROUTING

• IPsec Tunnel – up to 20 concurrent sessions

• OpenVPN (SSL VPN)1

• L2TP1

• GRE Tunnel

• OSPF/BGP/RIP1

• Route Filters (Access Control Lists, Prex Filters, Route Maps, Communities for BGP)

• Per-Interface Routing

• Static Routing

• Policy-based Routing

• NAT-less Routing

• Virtual Server/Port Forwarding

• VTI Tunnel Support

• NEMO/DMNR1

• IPv6

• VRRP1

• STP1

• NHRP1

SECURITY

• RADIUS and TACACS+ support*

• 802.1x authentication for Wireless and Wired Networks

• Zscaler Internet Security4

• Certicate support

User Manual /AER1600/AER1650 4/19/16

SPECIFICATIONS

• ALGs

• MAC Address Filtering

• CP Secure Threat Management3

• Advanced Security Mode (local user management only)

• Per-Client Web Filtering

• IP Filtering

• Content Filtering (basic)

• Website Filtering

* - Native support for authentication. Authorization and accounting support through hotspot/captive portal services.

CLOUD OPTIMIZED IP COMMUNICATIONS

• Automated WAN Failover/Failback support

• WAN Anity and QoS allow prioritization of VoIP services

• Advanced VPN connectivity options to HQ

• SIP ALG and NAT to allow VoIP and UC communications to traverse rewall

• MAC Address Filtering

• 802.1p/q for LAN QoS segmentation and treatment of VoIP on LAN

• Private Network support (wired and 4G WAN)

• Cloud-based management2

1 – Requires an ECM PRIME subscription or an Extended Enterprise License

2 – Enterprise Cloud Manager requires a subscription

3 – Requires a CP Secure Threat Management license

4 – Requires Zscaler Internet Security License

5 - Requires CradleCare Support

CradleCare Support available with technical support, software upgrades, and advanced hardware exchange – 1-, 3-, and

5-year options.

One-year limited hardware warranty available in the US and Canada; two-year limited hardware warranty for

integrated EU products when purchased from an authorized EU distributor – extend warranty to 2, 3, or 5 years.

SUPPORT AND WARRANTY

WAN:

• Integrated LP6 Category 6 LTE Advanced LTE modem (with DC-HSPA+ failover) or LPE 4G LTE modem (with HSPA+/

EVDO/3G and 2G failover) or LP3 4G LTE modem (with HSPA+ and 2G failover)

• Embedded 4G LTE (one modem included; dual-modem option) Multi-Carrier Software-Dened radio (LPE models)

• 5 10/100/1000 Ethernet ports (cable/DSL/T1/satellite/Metro Ethernet; WAN/LAN switchable)

• WiFi* (as WAN; Metro WiFi) 2x2 MIMO 2.4 GHz or 5 GHz (802.11 a/b/g/n/ac; internal antennas)

LAN:

• Dual-band dual-concurrent WiFi* (802.11 a/b/g/n/ac)

• 5 10/100/1000 Ethernet ports (WAN/LAN switchable)

TEMPERATURE:

• 0°C to 50°C (32°F to 122°F) operating

User Manual /AER1600/AER1650 4/19/16

• −20°C to 70°C (−4°F to 158°F) storage

HUMIDITY (non-condensing):

• 10% to 85% operating

• 5% to 90% storage

MEMORY: 256 MB DRAM; 16MB SPI Flash; 256 MB NAND Flash

SIZE:

• 8.3 x 6.6 x 1.7 in (210 x 167 x 44 mm)

• 1U height for rack mount

WEIGHT: 1 lb 4.4 oz (.58 kg)

CERTIFICATIONS: FCC, WiFi Alliance, CE, IC, carrier certications

WAN TO LAN: 940 Mbps

LAN TO WAN: 947 Mbps

WIFI POWER (FCC):

• 2402-2483.5 MHz (2.4 GHz band): 28.51 dBm conducted

• 5150-5250 MHz (5 GHz band 1): 26.66 dBm conducted

• 5725-5850 MHz (5 GHz band 3): 23.54 dBm conducted

WIFI POWER (Europe/Rest of World):

• 2.4 GHz band: 19.95 dBm EIRP

• 5150-5250 MHz: 22.98 dBm EIRP

*-only on AER1600

ACCESSORIES

• Second integrated 4G LTE modem

• MC400LP6 (North America or EU)

• MC400LPE-VZ (Verizon)

• MC400LPE-AT (AT&T)

• MC400LPE-SP (Sprint)

• MC400LPE-GN (generic – for use on T-Mobile in the U.S. and Rogers, Bell, & TELUS in Canada)

• MC400LP3-EU (Europe)

• 700 MHz – 2700 MHz Wide Band Directional Antenna (Yagi/Log- Periodic) Part #: 170588-000

• 12” Mag-Mount Antenna with SMA Male Connector Part #: 170605-000

• 4” Mini Mag-Mount Antenna with SMA Male Connector Part #: 170606-000

• 2.4/5 GHz Dual-band Dual-concurrent WiFi Antenna Part #: 170628-000 (WiFi models only)

• Universal 3G/4G/LTE Modem Antenna Part #: 170649-000

• GPS Screw-Mount Antenna Part #: 170651-000

• GPS Mag-Mount Antenna Part #: 170652-000

• Multi-Band Omni-Directional Antenna Part #: 170668-000

• Indoor/Outdoor Panel Patch Part #: 170669-000

Some AER1600/AER1650 models include an embedded 4G LTE modem. See page 2 for specic models.

AER1600/AER1650 LP6 models include an integrated LTE Advanced Category 6 4G LTE modem. The LP6 modems

support SIM-Based Auto-Carrier selection so there is only one model for all of North America or EU. Simply insert the

SIM and wait for the router to automatically detect the SIM and establish a connection.

BUSINESS-GRADE MODEM SPECIFICATIONS

User Manual /AER1600/AER1650 4/19/16

The LTE bands certied for each carrier are listed below.

AER1600LP6-NA-M, AER1650LP6-NA-M, AER1600LP6-EU-M, AER1650LP6-EU-M

• Technology: LTE Advanced, HSPA+

• Downlink Rates: LTE 300 Mbps, HSPA+ 42.2 Mbps

• Uplink Rates: LTE 50 Mbps, HSPA+ 5.76 Mbps

• Frequency Bands:

• LTE Bands 1-5, 7, 8, 12, 13, 17, 20, 25, 26, 29, 30, 41

• Verizon: 2, 4, 5, 13 (XLTE support w/carrier aggregation)

• AT&T: 2, 4, 5, 12/17, 29, 30

• Sprint: 25, 26, 41 (LTE Plus Support)

• T-Mobile: 2, 4, 12 (T-Mobile Wideband LTE Support)

• Generic: all

• Carrier Aggregation:

• 1+ 8

• 2+ 2/5/12 (17 w/MFBI)/13/29

• 3+ 7/20

• 4+ 4/5/12 (17 w/MFBI)/13/29

• 5+ 2/4/30

• 7+ 3/7/20

• 8+ 1

• 12 (17 w/MFBI) + 2/4/30

• 13+ 2/4

• 20+ 3/7

• 30+ 5/12 (17 w/MFBI)

• 41+ 41

• Fallback: WCDMA/DC-HSPA+ (42/5.76 Mbps): Bands 1, 2, 3, 4, 5, 8

• Power: LTE 23 dBm +/− 1, HSPA+ 23 dBm +/− 1

• Antennas: two SMA male (plug), nger tighten only (maximum torque spec is 7 kgfcm)

• GPS: active GPS support

• SMS: SMS support

• Industry Standards & Certs: CE, FCC, GCF-CC, IC, PTCRB, AT&T, Sprint (pending certication), Verizon

Some AER1600/AER1650 models include an embedded 4G LTE modem. See page 4 for specic models.

Please note that LPE models are exible and support bands for multiple cellular providers; however, only the

frequency bands in bold below are supported by the listed provider.

AER1600LPE-VZ – 4G LTE/HSPA+/EVDO for Verizon

• Technology: LTE, HSPA+, EVDO Rev A

• Downlink Rates: LTE 100 Mbps, HSPA+ 21.1 Mbps, EVDO 3.1 Mbps (theoretical)

• Uplink Rates: LTE 50 Mbps, HSPA+ 5.76 Mbps, EVDO 1.8 Mbps (theoretical)

• Frequency Bands:

• LTE Band 2 (1900 MHz), Band 4 – AWS (1700/2100 MHz), Band 5 (850 MHz), Band 13 (700 MHz), Band 17 (700

MHz), Band 25 (1900 MHz)

• HSPA+/UMTS (850/900/1900/2100 MHz, AWS)

• GSM/GPRS/EDGE (850/900/1800/1900 MHz)

• CDMA EVDO Rev A/1xRTT (800/1900 MHz)

• Power: LTE 23 dBm +/− 1, HSPA+ 23 dBm +/− 1, EVDO 24 dBm +0.5/−1 (typical conducted)

• Antennas: two SMA male (plug), 1 dBi (LTE), 2 dBi (Cellular/PCS) gain; nger tighten only (maximum torque spec is

7 kgf-cm)

• GPS: active GPS support

User Manual /AER1600/AER1650 4/19/16

• Industry Standards & Certs: FCC, Verizon

AER1650LPE-VZ – 4G LTE/HSPA+/EVDO for Verizon

• Technology: LTE, HSPA+, EVDO Rev A

• Downlink Rates: LTE 100 Mbps, HSPA+ 21.1 Mbps, EVDO 3.1 Mbps (theoretical)

• Uplink Rates: LTE 50 Mbps, HSPA+ 5.76 Mbps, EVDO 1.8 Mbps (theoretical)

• Frequency Bands:

• LTE Band 2 (1900 MHz), Band 4 – AWS (1700/2100 MHz), Band 5 (850 MHz), Band 13 (700 MHz), Band 17 (700

MHz), Band 25 (1900 MHz)

• HSPA+/UMTS (850/900/1900/2100 MHz, AWS)

• GSM/GPRS/EDGE (850/900/1800/1900 MHz)

• CDMA EVDO Rev A/1xRTT (800/1900 MHz)

• Power: LTE 23 dBm +/− 1, HSPA+ 23 dBm +/− 1, EVDO 24 dBm +0.5/−1 (typical conducted)

• Antennas: two SMA male (plug), 1 dBi (LTE), 2 dBi (Cellular/PCS) gain; nger tighten only (maximum torque spec is

7 kgf-cm)

• GPS: active GPS support

• Industry Standards & Certs: FCC, Verizon

AER1600LPE-AT – 4G LTE/HSPA+/EVDO for AT&T

• Technology: LTE, HSPA+, EVDO Rev A

• Downlink Rates: LTE 100 Mbps, HSPA+ 21.1 Mbps, EVDO 3.1 Mbps (theoretical)

• Uplink Rates: LTE 50 Mbps, HSPA+ 5.76 Mbps, EVDO 1.8 Mbps (theoretical)

• Frequency Bands:

• LTE Band 2 (1900 MHz), Band 4 – AWS (1700/2100 MHz), Band 5 (850 MHz), Band 13 (700 MHz), Band 17 (700

MHz), Band 25 (1900 MHz)

• HSPA+/UMTS (850/900/1900/2100 MHz, AWS)

• GSM/GPRS/EDGE (850/900/1800/1900 MHz)

• CDMA EVDO Rev A/1xRTT (800/1900 MHz)

• Power: LTE 23 dBm +/− 1, HSPA+ 23 dBm +/− 1, EVDO 24 dBm +0.5/−1 (typical conducted)

• Antennas: two SMA male (plug), 1 dBi (LTE), 2 dBi (Cellular/PCS) gain; nger tighten only (maximum torque spec is

7 kgf-cm)

• GPS: active GPS support

• Industry Standards & Certs: PTCRB, FCC, IC, AT&T

AER1650LPE-AT – 4G LTE/HSPA+/EVDO for AT&T

• Technology: LTE, HSPA+, EVDO Rev A

• Downlink Rates: LTE 100 Mbps, HSPA+ 21.1 Mbps, EVDO 3.1 Mbps (theoretical)

• Uplink Rates: LTE 50 Mbps, HSPA+ 5.76 Mbps, EVDO 1.8 Mbps (theoretical)

• Frequency Bands:

• LTE Band 2 (1900 MHz), Band 4 – AWS (1700/2100 MHz), Band 5 (850 MHz), Band 13 (700 MHz), Band 17 (700

MHz), Band 25 (1900 MHz)

• HSPA+/UMTS (850/900/1900/2100 MHz, AWS)

• GSM/GPRS/EDGE (850/900/1800/1900 MHz)

• CDMA EVDO Rev A/1xRTT (800/1900 MHz)

• Power: LTE 23 dBm +/− 1, HSPA+ 23 dBm +/− 1, EVDO 24 dBm +0.5/−1 (typical conducted)

• Antennas: two SMA male (plug), 1 dBi (LTE), 2 dBi (Cellular/PCS) gain; nger tighten only (maximum torque spec is

7 kgf-cm)

User Manual /AER1600/AER1650 4/19/16

• GPS: active GPS support

• Industry Standards & Certs: PTCRB, FCC, IC, AT&T

AER1600LPE-SP – 4G LTE/HSPA+/EVDO for Sprint

• Technology: LTE, HSPA+, EVDO Rev A

• Downlink Rates: LTE 100 Mbps, HSPA+ 21.1 Mbps, EVDO 3.1 Mbps (theoretical)

• Uplink Rates: LTE 50 Mbps, HSPA+ 5.76 Mbps, EVDO 1.8 Mbps (theoretical)

• Frequency Bands:

• LTE Band 2 (1900 MHz), Band 4 – AWS (1700/2100 MHz), Band 5 (850 MHz), Band 13 (700 MHz), Band 17 (700

MHz), Band 25 (1900 MHz)

• HSPA+/UMTS (850/900/1900/2100 MHz, AWS)

• GSM/GPRS/EDGE (850/900/1800/1900 MHz)

• CDMA EVDO Rev A/1xRTT (800/1900 MHz)

• Power: LTE 23 dBm +/− 1, HSPA+ 23 dBm +/− 1, EVDO 24 dBm +0.5/−1 (typical conducted)

• Antennas: two SMA male (plug), 1 dBi (LTE), 2 dBi (Cellular/PCS) gain; nger tighten only (maximum torque spec is

7 kgf-cm)

• GPS: active GPS support

• Industry Standards & Certs: FCC, Sprint

AER1650LPE-SP – 4G LTE/HSPA+/EVDO for Sprint

• Technology: LTE, HSPA+, EVDO Rev A

• Downlink Rates: LTE 100 Mbps, HSPA+ 21.1 Mbps, EVDO 3.1 Mbps (theoretical)

• Uplink Rates: LTE 50 Mbps, HSPA+ 5.76 Mbps, EVDO 1.8 Mbps (theoretical)

• Frequency Bands:

• LTE Band 2 (1900 MHz), Band 4 – AWS (1700/2100 MHz), Band 5 (850 MHz), Band 13 (700 MHz), Band 17 (700

MHz), Band 25 (1900 MHz)

• HSPA+/UMTS (850/900/1900/2100 MHz, AWS)

• GSM/GPRS/EDGE (850/900/1800/1900 MHz)

• CDMA EVDO Rev A/1xRTT (800/1900 MHz)

• Power: LTE 23 dBm +/− 1, HSPA+ 23 dBm +/− 1, EVDO 24 dBm +0.5/−1 (typical conducted)

• Antennas: two SMA male (plug), 1 dBi (LTE), 2 dBi (Cellular/PCS) gain; nger tighten only (maximum torque spec is

7 kgf-cm)

• GPS: active GPS support

• Industry Standards & Certs: FCC, Sprint

AER1600LP3-EU – 4G LTE/HSPA+ for Europe

• Technology: LTE, HSPA+

• Downlink Rates: LTE 100 Mbps, HSPA+ 21.1 Mbps (theoretical)

• Uplink Rates: LTE 50 Mbps, HSPA+ 5.76 Mbps (theoretical)

• Frequency Bands:

• LTE Band 1 (2100 MHz), Band 3 (1800 MHz), Band 7 (2600 MHz), Band 8 (900 MHz), Band 20 (800 MHz)

• HSPA+/UMTS (800/850/900/1900/2100 MHz)

• GSM/GPRS/EDGE Quad-Band (850/900/1800/1900 MHz)

• Power: LTE Band 1/3/8/20 – 23 dBm +/− 1; LTE Band 7 – 22 dBm +/− 1, HSPA+ 23 dBm +/− 1 (typical conducted)

• Antennas: two SMA male (plug), 1 dBi (LTE), 2 dBi (Cellular/PCS) gain; nger tighten only

• GPS: active GPS support

• Industry Standards & Certs: CE, GCF-CC

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