Craftex CX122 User manual

MODEL CX122
4-1/2" METAL CUTTING BAND SAW
USER MANUAL

2
TABLE OF CONTENTS
General Safety Instructions.......................................................................... 3
General Safety Rules................................................................................... 4
Motor Specifications & Electrical Requirements........................................... 6
Unpacking.................................................................................................... 8
Operating Controls and Adjustments ........................................................... 8
Adjusting Blade............................................................................................ 9
Changing Speeds and Belt Tension.............................................................10
Operating and Adjusting..............................................................................12
Basic Operation............................................................................................13
Maintenance.................................................................................................15
Parts Diagram and Schematic......................................................................16
Repair Parts List ..........................................................................................17
Warranty.......................................................................................................20

3
Extreme caution should be used when operating all power tools. Know your
power tool, be familiar with its operation, read through the owner’s manual
and practice safe usage procedures at all times.
ALWAYS read and understand the
user manual before operating the
machine.
CONNECT your machine ONLY to
the matched and specific power
source.
ALWAYS wear safety glasses
respirators, hearing protection and
safety shoes, when operating your
machine.
DO NOT wear loose clothing or
jewelry when operating your
machine.
A SAFE ENVIRONMENT is
important. Keep the area free of
dust, dirt and other debris in the
immediate vicinity of your machine.
BE ALERT! DO NOT use
prescription or other drugs that
may affect your ability or judgment
to safely use your machine.
DISCONNECT the power source
when changing drill bits, hollow
chisels, router bits, shaper heads,
blades, knives or making other
adjustments or repairs.
NEVER leave a tool unattended
while it is in operation.
NEVER reach over the table when
the tool is in operation.
ALWAYS keep blades, knives and
bits sharpened and properly
aligned.
ALL OPERATIONS MUST BE
performed with the guards in place
to ensure safety.
ALWAYS use push sticks and
feather boards to safely feed your
work through the machine.
ALWAYS make sure that any tools
used for adjustments are removed
before operating the machine.
ALWAYS keep the bystanders
safely away while the machine is in
operation.

4
GENERAL SAFETY RULES
WARNING!
Serious injuries can occur if proper
safety precautions are not followed.
READ ALL INSTRUCTIONS.
WORK AREA:
1. Children and visitors should be
kept at a safe distance away from
the work area.
2. Cluttered areas and workbenches
invite accidents, KEEP YOUR
WORK AREA CLEAN.
3. Use padlocks to prevent entry or
master switches to prevent
unauthorized startup. Remove
starter keys from the machine.
4. Do not use power tools in damp
or wet areas. Keep your work
area well lit.
PERSONAL SAFETY:
1. Refrain from wearing loose
clothing, gloves, neckties, rings,
or jewelry that may get caught in
the moving parts of machinery.
Protective hair covering and non
slip footwear is also
recommended.
2. WEAR SAFETY GOGGLES.
Prescription eyeglasses have
only impact resistant lenses, they
are NOT safety glasses.
3. Disconnect tools from the power
source when changing the blade,
accessories or performing any
maintenance in the machine.
4. Keep all guards in place and in
good working order.
5. Remove any adjusting keys and
wrenches. Form a habit of
checking for this before startup.
6. Keep proper footing, DO NOT
OVERREACH.
7. Always ensure the power switch
is in the off position before
connecting to the power source.
This will prevent accidental
startup.
8. Only use the recommended
accessories as noted in your
operation manual. Improper or ill
fitting accessories may cause
injury.
9. NEVER STAND ON THE TOOL.
10.Check for damaged parts. Any
damaged parts should be
carefully checked to determine if
it will operate and perform its
intended function, check for
alignment, binding or breakage of
moving parts or any other
conditions that affect its
operation.

5
THINK SAFETY!
SAFETY IS A COMBINATION OF
OPERATOR COMMON SENSE AND
ALERTNESS AT ALL TIMES WHEN
THE BANDSAW IS BEING USED.
WARNING!
Do not allow familiarity (gained from
frequent use of your band saw) to
become commonplace. Always
remember that a careless fraction of a
second is sufficient to inflict severe
injury
WEAR YOUR SAFETY
GOGGLES!
The operation of any power tool can
result in foreign objects being thrown
into the eyes. Put on your safety
goggles before you start your machine.
TOOL USE:
1. Do not force the tool or any
attachment to do a job for which it
is not intended.
2. Use the right tool for the right job.
This will be a better and safer
result.
3. Secure your workpiece properly.
Use clamps or a vice when
practical. It is safer than using
your hand and will enable you to
have both hands to operate your
saw.
4. Never leave a machine
unattended while running, always
turn off the power. Do not leave
the tool until it comes to a
complete stop.
5. Do not remove jammed or cutoff
pieces until the tool comes to a
complete stop.
6. Maintain the proper blade
tension, blade guides and thrust
bearing adjustments.
7. Adjust the upper blade guide to
just clear the workpiece.
8. Ensure the workpiece is held
firmly against the table.
TOOL CARE:
1. Maintain your machine with care.
Ensure blades are sharp and
effective. Keep your machine
clean for a better and safer
performance. Follow proper
instructions regarding lubrication
and changing accessories.
2. Do not alter or misuse your
machine. These machines are
precision built. Any alteration or
modification not specified is
misuse and could result in a
dangerous condition.
3. Do not operate any electric tools
in a gaseous or explosive
atmosphere. Machine motors
spark and may result in ignition of
flammable gases.

6
WARNING!
Before connecting this machine to a
power source (receptacle, outlet, etc),
be sure the supply voltage is the same
as specified on the nameplate of the
machine. A power source with a voltage
greater than specified can result in
serious injury to the user as well as
damage to the machine. If in doubt, DO
NOT, PLUG IN THE MACHINE. A
voltage, lower than the specified
voltage, will cause damage to the motor.
MOTOR SPECIFICATIONS &
ELECTRICAL REQUIREMENTS
MOTOR SPECIFICATIONS:
This bandsaw is designed to use
a 1720 RPM motor only. Do not
use any motor that will exceed
this speed. It is wired for
operating on 110-120 volts, 60
Hz, alternating current.
Do not use blower or washing
machine motors or any motor
with automatic reset overload
protection. This will help to avoid
injury from unexpected startup.
This machine needs to be
connected to a properly grounded
110/120volt type outlet, protected
by a 15 amp dual element time
delay fuse or circuit breaker. Not
all outlets are properly grounded
and if not as pictured below, have
it checked by an electrician.
To avoid electric shock, do not
touch the metal prongs on the
plug when installing or removing
the plug.
WARNING!!!
Failure to properly ground this power
tool can cause electrocution or
serious electrical shock, particularly
when used near metal plumbing or
other metal objects. If shocked, your
reaction could cause your hands to
hit the cutting head. If at any time
you discover your power cord is
worn, cut or damaged in any way,
have it replaced immediately to avoid
electrical shock or even a fire
hazard.
NOTE:
The use of an extension cord will
cause some power loss, to keep this
to a minimum and prevent
overheating and or motor burn-out,
use the table below to determine the
minimum wire size (A.W.G.) for the
extension cord. Use only 3-
conductor extension cords with 3-
prong grounding plugs and mating 3-
pole receptacles.
Extension Cord Length Wire Size
(A.W.G.)
0-25 feet 16
26-50 feet 14
51-100 feet 12

7
STOP/START SWITCH
LOCKOUT
This is to safeguard the band saw from
unauthorized operation and to avoid
accidental startup by children. The SWITCH
has two holes through the switch guards
enabling the insertion of a padlock. This will
successfully guard against unauthorized
use.
BANDSAW FUNCTIONS:
1. STAND - Simple rolling support
stand with removable wheel
assembly which enables the band
saw to be bolted to a supporting
surface.
2. HANDLE - To easily assist
movement of the band saw.
3. PULLEY COVER - Protection
cover for the V-belts
4. AUTO STOP TAB - As band saw
lowers to the horizontal position it
engages the start/stop switch and
cuts power to the motor.
5. VERTICAL TABLE - Provides a
working surface for when the saw is
in the vertical position
6. VISE PLATE - provides a means
to tighten and hold the workpiece
securely from 0- 45 degrees.
7. WHEELS - Allows for easy
movement of the machine and
provides additional support when the
machine is in the vertical position.
8. STOP BOLT & LOCK NUT -
Controls the lowest cutting position
9. BLADE SUUPORT & GUIDE
BEARINGS - Keeps the blade
tracking properly
10. BLADE TENSION ADJUSTMENT
KNOB - Controls blade tension
11. BLADE GUIDE ADJUSTMENT
KNOB - Adjusts the blade guide
brackets to accommodate the size of
the workpiece.
12. BLADE ADJUSTMENT SCREW -
Adjusts the blade to the proper
position
13. STOCK STOP - Used as a stop
when doing repeated cuts of the
same length.
14. PRESSURE ADJUSTMENT
HANDLE - Increases and
decreases feed pressure
15. STOP/START SWITCH - Start
switch and when Auto Stop engages
– automatic shut off.

8
UNPACKING:
1. To avoid injury from an unexpected
startup or electrical shock, do not
plug the power cord into the power
source. The machine must remain
unplugged whenever you are
working on the machine.
2. When unpacking and checking
contents. Separate all loose parts
from packaging materials and check
each item against “The table of
loose parts” to make sure all items
are accounted for/ If any parts are
missing do not assemble the band-
saw, connect to the power or turn on
the machine until all missing parts
are obtained and installed.
3. Never use gasoline, naptha or
similarly volatile products to clean
the band-saw. The chemicals can
cause a fire and toxic reaction.
4. Apply a coat of paste wax to the
unpainted machined surfaces to
prevent rust. Wipe all parts
thoroughly with a clean dry cloth.
TOOLS REQUIRED FOR ASSEMBLY:
6” Adjustable wrench, #2 Phillips Screw
Driver, ¼” Flat Screwdriver and a (4MM)
Hex key.
OPERATING CONTROLS AND
ADJUSTMENTS
ADJUSTING THE DOWNWARD TRAVEL
LIMIT:
The downward travel limit is set by adjusting
the stop screw (D) (see fig. 1). It should be
set to just trip the toggle switch at its lowest
position. To adjust, loosen lock nut (C), and
turn the stop screw (D) in or out until the
correct height is established; then tighten
lock-nut (C).
Figure 1
ADJUSTING BLADE TRACKING
1. Place the saw arm in the vertical
position and open the wheel cover
(A) (see Fig.2)
2. Turn on the band-saw. The blade is
tracking properly when the back of
the blade (B) is just touching the
edge of the wheel flange (C). The
back of the blade should not rub
against the flange.
3. If adjustment is necessary, the blade
guide bearings and blade support
bearings should be clear of the
blade.
4. Loosen screw (D) (see Fig.3) to a
point where it is loose but snug.
5. With the band-saw running, turn the
adjusting screw (E) until the blade is
tracking properly making certain the
blade tension is maintained by
turning the blade tension knob (F).
The blade is tracking properly when
the back of the blade (B) is just
touching the edge of the wheel
flange.
6. Tighten screw (D) (see Fig.3) when
the adjustment is complete.
IMPORTANT:
IT IS POSSIBLE WHEN MAKING THIS
ADJUSTMENT, TO OVER TIGHTEN THE

9
ADJUSTING SCREW (E) AND CAUSE
THE BASIC SETTING TO BE MIS-
ALIGNED.
Figure 2
Figure 3
ADJUSTING BLADE TENSION
Turn the blade tension hand-wheel
(A) (see Fig.4) clockwise to increase
or counterclockwise to decrease the
blade tension. The correct tension is
obtained when the blade is just tight
enough so that no slippage occurs
between the blade and the wheels.
When the machine is not in use,
release the blade tension.
Figure4
ADJUSTING BLADE SUPPORT BEARING
1. Disconnect the machine from the
power source
2. The blade support bearing (A) (see
Fig.5) should be adjusted so it just
touches the back of the saw blade
after the blade is tracking properly.
3. Adjust the other blade support
bearing in the same manner.
Figure 5

10
ADJUSTING BLADE GUIDE BEARINGS
1. Disconnect the machine from the
power source
2. Blade guide bearings (A) and (B)
(see Fig.5) should be adjusted until
they touch the sides of the blade (C)
after the blade is tracking properly
and the blade support bearing is
adjusted.
Proceed as follows:
3. Remove the cover plate attached to
the face of the right guide bracket
(D) (see Fig.6)
4. The inside guide bearing (A) (see
fig.6) is mounted to a fixed shaft and
cannot be adjusted. The outside
guide bearing (B) is mounted on an
eccentric shaft and should be
adjusted so that the sides of the
blade (C) just contact the guide
bearings (A) and (B). To adjust,
loosen screw (E) until the proper
adjustment is made. Then tighten
screw (E).
5. Adjust the other blade guide
bearings in the same manner.
Figure 6
CHANGING SPEEDS AND BELT
TENSION
Disconnect the machine from the power
source before changing speeds and
adjusting belt tension.
Proper belt tension is obtained when there
is approximately ¼” of deflection of the belt
using a light finger pressure at the center
span of the pulleys. To adjust the belt
tension, loosen lock nut (A) (see Fig.7), and
turn adjusting screw (B), clockwise to
increase and counterclockwise to decrease
tension. Tighten locknut (A) after the belt
tension has been achieved.
Figure 7
When changing speeds, release the belt
tension and open the belt and pulley guard
cover (D) (see Fig.8).
Speed rates of 80, 120, and 200 feet per
minute are available with your saw. Ehen
the belt is on the largest step of motor pulley
(A) and the smallest step of the gearbox
pulley (B) the blade will be at 80 feet per
minute. After the desired speed is obtained,
adjust belt tension and close the belt and
pulley guard cover.

11
Figure 8
ADJUSTING BLADE GUIDE BRACKETS
The left and right blade guide brackets (A)
and (B) are adjustable by lock knobs (C)
and sliding the brackets to accommodate
the width of the work-piece. The guide
brackets should be set as close as possible
to the work-piece (as shown in Fig.9)
without interfering with the work-piece or
contacting the table. Once the adjustment is
made, tighten the lock knobs (C).
Figure 9
ADJUSTING THE FEED RATE
The feed rate of the saw arm can be
adjusted by turning the control arm (see
Fig.10) counterclockwise to increase and
clockwise to decrease the feed rate. Do not
turn the control arm more than one turn at a
time. Excessive feed pressure can break
the blade. Insufficient feed pressure dulls
the blade rapidly.
Figure 10
ADJUSTING THE BLADE SAFE PLATE
1. Assemble the blade safe plate (A) to
the blade guard (B) using the screws
supplied. (see Fig.11)
2. Assemble the blade safe plate (C) to
the blade guard (D) using the screws
supplied. (see Fig.11)

12
Figure11
OPERATING AND ADJUSTING THE VISE
1. The work-piece (A) is placed
between the vise jaws with the
required amount to be cut off
extending out past the blade. To
tighten the work-piece in the vise,
turn the hand-wheel (B). (See
Fig.12)
2. This machine, if used in the
horizontal position, will shut off
automatically after the cut is
finished. This is done when the
metal stop (C) hits the switch (D),
causing the machine to shut off.
Figure 12
3. The vise can be adjusted to cut any
angle from 0 to 45 degrees by
loosening the two screws (A) (see
Fig.13) and positioning the vise jaw
(B) to the desired angle. A scale (C)
is positioned on the rear of the table
to indicate the proper cutting angle.
NOTE:
When cutting at an angle, it may
also be necessary to move the left
vise jaw (D) to clear the blade guide
bracket.
Figure 13
ADJUSTING THE STOCK STOP
The stock stop is used when more than one
piece is to be cut to the same length.

13
1. Position the stop block (A) (see
Fig.14) the desired distance away
from the blade. It is good practice to
have the work contact the stop rear
the bottom of the work-piece, as
shown.
Figure 14
2. The stop can slide in or out by
loosening the set screw (B) and
moving the stop.
3. When not using the stock stop
simply swing the stop out of the way
below the table surface. (figure 15)
4. For cuts where the work will not
extend beyond the table, the bolt (A)
(see Fig.16) on the stop can be
adjusted to contact the work-piece.
Figure 15
Figure 16
BASIC OPERATION
CHANGING THE BAND SAW FROM
HORIZONTAL TO VERTICAL
OPERATION
Your saw can be changes to the vertical
position for notching, slitting or contour work
as follows:
1. Disconnect the machine from the
power source.
2. Move the cutting arm to the vertical
position (loosen the tension on the
coil spring by turning the handle, and
the cutting arm will stay up.
3. Remove the two screws (A) and
cover plate (B) (see Fig.17.)
4. Assemble the vertical table (C) to
the guide bracket using the two
screws (D) as shown in Fig.18.
Figure 17

14
Figure 18
CHANGING BLADES
1. Disconnect the machine from the
power source.
2. Raise the saw arm to the vertical
position and open the blade wheel
cover (A) (see Fig.19)
3. Release the blade tension by turning
the blade tension hand knob (B)
4. Remove the two finger guards (C).
5. Slip the blade (D) off both wheels (E)
and guide assemblies (E).
6. Place the new blade between each
of blade guide bearings (F) and
around both wheels (E). NOTE: the
teeth must be pointing down on the
right hand side as shown in the
directional arrow.
7. Replace the finger guard (C) and
adjust the blade tension by turning
the hand knob (B).
8. Close the blade cover (A).
Figure 19
BLADE SELECTION
1. Your band saw uses ½”wide, 64-1/2”
long and .020-.025” thickness. 14
teeth per inch and 24 teeth per inch
blades.
2. Never use a blade so course that
less than 3 consecutive teeth are
engaged in the work-piece at one
time. (Too few teeth will cause the
teeth to strip out.)
3. Never use a blade finer than
required to obtain a satisfactory
surface finish or flatness (too many
teeth engaged in the work-piece will
prevent attainment of a satisfactory
sawing rate, frequently produce
“dished” cuts, cuts which are neither
square or parallel).

15
4. When thin rectangular solid bar is to
be sawed, the work should,
whenever possible, be loaded with
the thinnest cross section exposed
to the blade teeth. The pitch
(number of teeth per inch of the
blade) selected must provide
engagement of at least three
consecutive teeth in the work-piece.
Should application of this rule not be
possible because the thinnest cross
section is too thin, the piece must be
loaded with the wider dimension
exposed to the saw teeth and a
coarse blade selected.
5. When thin wall pipe or channel iron
are cut, a 14 pitch (number of teeth
per inch of blade) is used. Fewer
than 14 teeth per inch will almost
never be satisfactory.
MAINTENANCE
LUBRICATION
The vise lead screw should be lubricated
using a light machine oils as needed.
The drive gears run in an oil bath gear box
and it should not be necessary to change
this oil more than once a year unless the oil
becomes contaminated or a leak occurs due
to improper.
Replacement of the gearbox cover. To
change the oils in the gearbox, proceed
as follows:
1. Disconnect the machine from the
power source.
2. Position the cutting arm in the
horizontal position.
3. Remove the four screws (A) (see
Fig.20), and the gearbox cover (B)
and gasket.
4. Remove the old oil from inside the
gearbox and replace the oil using
the 140 weight gear oil. The new oil
should just come to the edge (C)
(see Fig.21) of the gearbox. Do not
overflow. Replace the cover, gasket
and four screws that were removed
in step 3.
Figure 20
Figure 21

16

17
REPAIR PARTS LIST AND SCHEMAT
CX122001 BASE 1
CX122002 SUPPORTING PLATE COVER SEAT 1
CX122003 HEX SCREW ( 5/16”X3/4”) 9
CX122004 WASHER 17
CX122005 PIIVOTING ROD 1
CX122006 PLASTIC SLEEVE 1
CX122007 STOCK STOP ROD 1
CX122008 STOCK STOP 1
CX122009 CORD CLAMP PLATE 2
CX122010 PAN SCREW ( 3/16”X1/4”) 3
CX122011 SET SCREW ( 5/16”X1/4”) 5
CX122012 SWITCH ASS’Y 1
CX122013 VISE NUT 1
CX122014 LEAD SCREW 1
CX122015 HANDLE WHEEL 1
CX122016 HANDLE 1
CX122017 SCALE 1
CX122018 HEX NUT ( 3/8”) 2
CX122019 HEX SCREW ( 3/8”X2-1/2”) 1
CX122020 HEX SCREW ( 5/16”X1”) 5
CX122021 HEX NUT ( 5/16”) 12
CX122022 SPRING 1
CX122023 SPRING ADJUSTING SCREW ( 1/4") 1
CX122024 EYE BOLT ( SMALL 5/16”) 1
CX122025 EYE BOLT ( LARGE 5/16”) 1
CX122026 ADJUSTING ROD 1
CX122027 MITERING VISE PLATE 1
CX122028 WASHER ( 5/16”) 5
CX122029 HEX SCREW ( 3/8”X1-1/4”) 1
CX122030 HEX SCREW ( 3/8”X3/4”) 1
CX122031 MOVABLE VISE PLATE 1
CX122032 PAN SCREW (3/16”X3/4”) 2
CX122033 BODY FRAME 1
CX122034 PAN SCREW ( 3/16”X1/4”) 6

18
CX122035 BLADE BACK SAFETY COVER 1
CX122036 BLADE TENSION ADJUSTABLE KNOB 1
CX122037 BLADE TENSION SLIDING GUIDES 2
CX122038 HEX SCREW (5/16”X1/2”) 7
CX122039 BLADE TENSION SLIDING PLUTE 1
CX122040 HEX SCREW (5/16”X1-1/4”) 1
CX122041 BLADE WHEEL ( SHAFT) 1
CX122042 BEARING #6202ZZ 4
CX122043 BLADE WHEEL ( REAL) 1
CX122044 BLADE 14T 1
CX122045 BLADE WHEEL ( FRONT) 1
CX122046 METAL STOP 2
CX122047 WASHER 13
CX122048 BLADE GUARD ( LEFT ) 1
CX122049 ADJUSTING KNOB 1
CX122050 HEX SCREW ( ¼”X1/2”) 4
CX122051 GUIDE PIVOT 6
CX122052 BEARING #6200ZZ 6
CX122053 HEX SCREW (1/4”X3/4”) 20
CX122054 SCREW (1/4”X3/8”) 3
CX122055 GUIDE PLATE 1
CX122056 BLADE GUIDE ( RIGHT) 1
CX122057 VERTICAL CUTTING PLATE 1
CX122058 HEX SCREW (1/2”X1”) 2
CX122059 MOTOR 1
CX122060 MOTOR PULLEY 1
CX122061 BELT ( A-23) 1
CX122062 GEAR BOX COVER 1
CX122063 COVER GASKET 1
CX122064 TRANSMISSION WHEEL SEAT 1
CX122065 GEAR BOX 1
CX122066 OIL SEAL 2
CX122067 PLASTIC BEARING SLEEVE 2
CX122068 WORM GEAR 1
CX122069 BEARING #6202ZZ 1
CX122070 C-RING 1
CX122071 WORM GEAR PULLEY 1
CX122072 PULLEY COVER 1
CX122073 PLUM SCREW 2

19
CX122074 FLOOR STAND 2
CX122075 ELECTRIC CORD 1
CX122076 WHEEL SHAFT 1
CX122077 WHEEL BRACKET 2
CX122078 WHEEL 2
CX122079 SPLIT CUTTER PIN 4
CX122080 FLOOR STAND HANDLE 1
CX122081 HEX NUT ( ¼”) 10
CX122082 SWITCH SAFTEY BRACKET 1
CX122083 SWITCH BOX 1
CX122084 SWITCH BOX SCREW 2
CX122085 HEX NUT (3/16”) 1
CX122086 WASHER 1
CX122087 CORD STRAIN RELIEF 1
CX122088 WASHER 1
CX122089 HEX SCREW (3/8”X1-1/2”) 1
CX122090 MOTOR MOUNT PLATE 1
CX122091 BLADE SAFETY PLATE ( RIGHT) 1
CX122092 BLADE SAFETY PLATE ( LEFT) 1
CX122093 HEX SCREW (5/16”X2”) 1
CX122094 BLADE WHEEL SAFETY VOVER 1
CX122095 HEX SCREW (1/4”X3/8”) 2

20
WARRANTY
Craftex warrants every product to be free from defects in materials and agrees to correct such defects
where applicable. This warranty covers three years for parts and 90 days for labour (unless specified
otherwise), to the original purchaser from the date of purchase but does not apply to malfunctions arising
directly or indirectly from misuse, abuse, improper installation or assembly, negligence, accidents, repairs
or alterations or lack of maintenance.
Proof of purchase is necessary.
All warranty claims are subject to inspection of such products or part thereof and Craftex reserves the
right to inspect any returned item before a refund or replacement may be issued.
This warranty shall not apply to consumable products such as blades, bits, belts, cutters, chisels,
punches etceteras.
Craftex shall in no event be liable for injuries, accidental or otherwise, death to persons or damage to
property or for incidental contingent, special or consequential damages arising from the use of our
products.
RETURNS, REPAIRS AND REPLACEMENTS
To return, repair, or replace a Craftex product, you must visit the appropriate Busy Bee Tools showroom
or call 1-800-461-BUSY. Craftex is a brand of equipment that is exclusive to Busy Bee Tools.
For replacement parts directly from Busy Bee Tools, for this machine, please call 1-800-461-BUSY
(2879), and have your credit card and part number handy.
All returned merchandise will be subject to a minimum charge of 15% for re-stocking and handling
with the following qualifications.
Returns must be pre-authorized by us in writing.
We do not accept collect shipments.
Items returned for warranty purposes must be insured and shipped pre-paid to the nearest
warehouse
Returns must be accompanied with a copy of your original invoice as proof of purchase. Returns must
be in an un-used condition and shipped in their original packaging a letter explaining your reason for
the return. Incurred shipping and handling charges are not refundable.
Busy Bee will repair or replace the item at our discretion and subject to our inspection.
Repaired or replaced items will be returned to you pre-paid by our choice of carriers.
Busy Bee reserves the right to refuse reimbursement or repairs or replacement if a third party without
our prior authorization has carried out repairs to the item.
Repairs made by Busy Bee are warranted for 30 days on parts and labour.
Any unforeseen repair charges will be reported to you for acceptance prior to making the repairs.
The Busy Bee Parts & Service Departments are fully equipped to do repairs on all products
purchased from us with the exception of some products that require the return to their authorized
repair depots. A Busy Bee representative will provide you with the necessary information to have this
done.
CRAFTEX 3 YEARS LIMITED WARRANTY