Crestron DGE-100 Owner's manual

DGE-100/DM-DGE-200-C
Digital Graphics Engines
Supplemental Guide
Crestron Electronics, Inc.

Original Instructions
The U.S. English version of this document is the original instructions.
All other languages are a translation of the original instructions.
Crestron product development software is licensed to Crestron dealers and Crestron Service Providers (CSPs) under a
limited non-exclusive, non-transferable Software Development Tools License Agreement. Crestron product operating system
software is licensed to Crestron dealers, CSPs, and end-users under a separate End-User License Agreement. Both of these
Agreements can be found on the Crestron website at www.crestron.com/legal/software_license_agreement.
The warranty for Crestron products can be found at www.crestron.com/legal/sales-terms-conditions-warranties.
The specific patents that cover Crestron products are listed at www.crestron.com/legal/patents.
Certain Crestron products contain open source software. For specific information, visit
www.crestron.com/legal/open-source-software.
Crestron, the Crestron logo, Crestron AirBoard, Crestron Pyng, Crestron Toolbox, Crestron XiO Cloud, DigitalMedia, DM,
PinPoint, and Smart Graphics are either trademarks or registered trademarks of Crestron Electronics, Inc. in the United
States and/or other countries. HDMI and the HDMI logo are trademarks or registered trademarks of HDMI Licensing LLC in
the United States and/or other countries. Active Directory is a trademark or a registered trademark of Microsoft
Corporation in the United States and/or other countries. Other trademarks, registered trademarks, and trade names may be
used in this document to refer to either the entities claiming the marks and names or their products. Crestron disclaims any
proprietary interest in the marks and names of others. Crestron is not responsible for errors in typography or photography.
This document was written by the Technical Publications department at Crestron.
©2019 Crestron Electronics, Inc.

Supplemental Guide – DOC. 7696C Contents •i
Contents
Introduction...................................................................................................................................1
Product Features......................................................................................................................... 2
Access the Setup Screens.......................................................................................................... 4
Configure the Device .................................................................................................................. 5
Ethernet Setup ...........................................................................................................................................5
IP Table Setup............................................................................................................................................. 7
Audio Setup ...............................................................................................................................................10
Standby Timeout.......................................................................................................................................11
Diagnostics................................................................................................................................................ 12
Touch Test........................................................................................................................................... 13
LAN Test.............................................................................................................................................. 13
Test Patterns ..................................................................................................................................... 14
HDMI Preview (DGE-100 Only)...................................................................................................... 15
Video Preview (DM-DGE-200-C Only)......................................................................................... 16
RTSP Test............................................................................................................................................ 17
About .......................................................................................................................................................... 18
Configuration via Web Interface ............................................................................................19
Status........................................................................................................................................................ 20
General ............................................................................................................................................... 20
Network............................................................................................................................................... 21
Control System Connections..........................................................................................................22
HDMI Input ................................................................................................................................................23
General Settings................................................................................................................................ 23
EDID .....................................................................................................................................................24
Input Signal.........................................................................................................................................25
DM In (DM-DGE-200-C Only)...............................................................................................................25
EDID (DM) ..........................................................................................................................................26
Input Signal (DM).............................................................................................................................. 27
HDMI Output ............................................................................................................................................ 27
HDMI Output Setting.......................................................................................................................28
Connected Display ............................................................................................................................28
Output Signal.....................................................................................................................................29
Network......................................................................................................................................................29
Network Setting ................................................................................................................................29
802.1x Configuration ........................................................................................................................ 31
Device .........................................................................................................................................................34
Display .................................................................................................................................................35
Device Management.........................................................................................................................36
Auto Update.......................................................................................................................................39
Control System................................................................................................................................. 40
Configure Date/Time ....................................................................................................................... 41

ii •Contents Supplemental Guide – DOC. 7696C
Authentication Management .........................................................................................................42
Connect to Crestron XiO Cloud Service ...............................................................................50
Claim a Single Device ............................................................................................................................. 50
Claim Multiple Devices............................................................................................................................ 51

Supplemental Guide – DOC. 7696C DGE-100/DM-DGE-200-C: Digital Graphics Engines •1
DGE-100/DM-DGE-200-C: Digital
Graphics Engines
Introduction
The Crestron® DGE-100 and DM-DGE-200-C are high-performance digital graphics
engines for the Crestron TSD-2220 and third party touch screen displays. The DGE-100
and DM-DGE-200-C feature Smart Graphics® technology that may be used to create a
custom graphical environment for controlling audio, video, lighting, shades, HVAC,
security, and other amenities, or used for functions with dual-window video display,
annotation, audio feedback, and web browsing.
NOTE: The DGE-100 and DM-DGE-200-C are functionally similar. For simplicity within
this guide, the term "DGE" is used except where noted.
For more information on the DGE-100 and DM-DGE-200-C, refer to the
DGE-100/DM-DGE-200-C Quick Start (Doc. 7695) at www.crestron.com/manuals.
NOTE: The PinPoint™ UX software functionality has been removed from the
DM-DGE-200-C as of firmware version 1.3781.000 xxx . Prior to upgrading to the latest
firmware, the device must be taken out of PinPoint UX mode. If the firmware is
upgraded while the device is in PinPoint UX mode, the device must be restored or the
firmware must be downgraded to disable PinPoint UX mode.

2•DGE-100/DM-DGE-200-C: Digital Graphics Engines Supplemental Guide – DOC. 7696C
Product Features
Refer to the following chart to determine the product features that are available on the
DGE-100 and DM-DGE-200-C digital graphics engines.
DGE-100/DM-DGE-200-C Feature Chart
FEATURE CLASS FEATURE DGE-100 DM-DGE-200-C
General
Size Varies by display Varies by display
Screen resolution Varies by display Varies by display
HDMI® input 1920 x 1080 max 1920 x 1080 max
DigitalMedia™ input N/A Up to 4K@30Hz 4:4:4
HDMI output 1920 x 1200@60Hz max 1920 x 1080@60Hz
3840 x 2160@30Hz
RS-232
Yes
Yes
IR
Yes
Yes
CEC
Yes
Yes
Audio out LPCM, up to 8 channel LPCM, up to 8 channel
HDCP
HDMI input HDCP 1.4 HDCP 1.4
DigitalMedia Input N/A HDCP 2.2
HDMI output HDCP 1.4 HDCP 2.2
Security
AES-128/TLS security
Yes/TLS 1.2
Yes/TLS 1.2
802.1x
Yes
Yes
Active Directory® software
authentication
Yes
Yes
Crestron AirBoard™
Whiteboard Capture
System
Supported as a video
source
Yes,
selectable as a source
within Smart Graphics®
video window object
Yes as of 1/2019 FW
release,
selectable as a
source within
Smart Graphics video
window object
Supported User
Interfaces
PinPoint UX No
No, depreciated as of
1/2019 FW release.
Use
AM-300 instead.
Custom Smart Graphics
project
Yes
Yes
Crestron Pyng® OS native
project No No
Crestron Pyng OS Smart
Graphics project
Yes
Yes
Firmware Auto Update
Supported?
Yes as of 1/2019 FW
release
, disabled by
default
Yes as of 1/2019 FW
release
, disabled by
default
Crestron Virtual
Control (VC-4)
Supported?
Yes as of 1/2019 FW
release
Yes as of 1/2019 FW
release
RSTP
Default State
Enabled (Disabled will
become the default state
in a future release.)
Enabled (Disabled will
become the default state
in a future release.)
(Continued on following page)

Supplemental Guide – DOC. 7696C DGE-100/DM-DGE-200-C: Digital Graphics Engines •3
DGE-100/DM-DGE-200-C Feature Chart (continued)
FEATURE CLASS FEATURE DGE-100 DM-DGE-200-C
Crestron XiO Cloud™
Service
Crestron XiO Cloud
support
Yes as of 1/2019 FW
release
Yes as of 1/2019 FW
release
Firmware updates
Yes as of 1/2019 FW
release
Yes as of 1/2019 FW
release
Network settings
Yes as of 1/2019 FW
release
Yes as of 1/2019 FW
release

4•DGE-100/DM-DGE-200-C: Digital Graphics Engines Supplemental Guide – DOC. 7696C
Access the Setup Screens
The setup screens enable basic configuration prior to regular operation of the DGE.
To access the setup screens during regular operation:
•Place five fingers on a connected TSD-2220 and hold for 15 seconds.
•Press the SETUP button on the device bottom panel.
NOTE: The DGE also provides a web configuration interface that may be used to view
and configure various DGE settings. For more information, refer to "Configuration via
Web Interface," starting on page 19.
The Setup screen is displayed (DM-DGE-200-C shown).
DM-DGE-200-C Setup Screen
The Setup screen provides buttons for Ethernet setup, IP table setup, audio setup,
standby timeouts, and diagnostics. There is also a button to toggle system messages on
or off and an About button that provides information about the DGE.
Tap the Save & Exit button to save all settings, to exit the setup screens, and to return
to the main project.
The functions of each button are detailed in the following pages of this guide.

Supplemental Guide – DOC. 7696C DGE-100/DM-DGE-200-C: Digital Graphics Engines •5
Configure the Device
Refer to the following sections for information about each DGE setup screen.
Ethernet Setup
Tap Ethernet Setup on the Setup screen to display the Ethernet Setup screen.
Ethernet Setup Screen
Use the Ethernet Setup screen to view the DGE MAC and IP addresses, subnet mask
address, default router address, primary and secondary DNS addresses, hostname, and
domain. A Link indicator is provided to indicate the status of the Ethernet connection.
(Green indicates that the Ethernet connection is active.)
The following buttons are provided for configuring Ethernet settings:
•Tap On or Off under DHCP Enabled to turn DHCP (dynamic host configuration
protocol) on or off.
NOTE: DHCP is enabled on the DGE by default.
•If DHCP is turned off, tap Set Static IP Address Settings to enter static IP
addresses manually.
•Tap Set Hostname to enter a new DGE hostname using an on-screen keyboard.
•Tap Apply Changes to apply any new Ethernet settings to the DGE and to stay in
setup mode.
•Tap Reboot to exit setup mode and reboot the DGE.

6•DGE-100/DM-DGE-200-C: Digital Graphics Engines Supplemental Guide – DOC. 7696C
To change a static IP address, tap Off under DHCP Enabled. Then, tap Set Static IP
Address Settings to display the Ethernet Setup - Static IPs screen.
Ethernet Setup - Static IPs Screen
To edit the static IP address, static subnet mask, static default router, preferred DNS, or
alternate preferred DNS, tap the text field underneath the setting name.
The on-screen numeric keypad is displayed for the chosen setting.
Edit IP Address On-Screen Keypad