Crestron DGE-100 User manual

DGE-100 and DM-DGE-200-C
Digital Graphics Engines
Product Manual
Crestron Electronics, Inc.

The original language version of this document is U.S. English.
All other languages are a translation of the original document.
Regulatory Model: DGE-100, DM-DGE-200-C
Crestron product development software is licensed to Crestron dealers and Crestron Service Providers (CSPs) under a
limited nonexclusive, nontransferable Software Development Tools License Agreement. Crestron product operating
system software is licensed to Crestron dealers, CSPs, and end-users under a separate End-User License Agreement.
Both of these Agreements can be found on the Crestron website at www.crestron.com/legal/software_license_
agreement.
The product warranty can be found at www.crestron.com/warranty.
The specific patents that cover Crestron products are listed online at www.crestron.com/legal/patents.
Certain Crestron products contain open source software. For specific information, please visit
www.crestron.com/opensource.
Crestron, the Crestron logo, AirMedia, Crestron Toolbox, DigitalMedia, DM, DM 8G+, PinPoint, Smart Graphics, and
XiOCloud are either trademarks or registered trademarks of Crestron Electronics, Inc. in the United States and/or other
countries. HDMI and the HDMI logo are either trademarks or registered trademarks of HDMI Licensing LLC in the United
States and/or other countries. Active Directory, Azure, and Microsoft are either trademarks or registered trademarks of
Microsoft Corporation in the United States and/or other countries. DisplayPort is either a trademark or a registered
trademark of Video Electronics Standards Association in the United States and/or other countries. UL is either a
trademark or a registered trademark of Underwriters Laboratories, Inc. in the United States and/or other countries.
Wi-Fi is either a trademark or a registered trademark of Wi-Fi Alliance in the United States and/or other countries.
Other trademarks, registered trademarks, and trade names may be used in this document to refer to either the entities
claiming the marks and names or their products. Crestron disclaims any proprietary interest in the marks and names of
others. Crestron is not responsible for errors in typography or photography.
©2022 Crestron Electronics, Inc.

Contents
Overview 1
Features 2
DGE-100 Features 3
DM-DGE-200-C Features 7
Specifications 12
DGE-100 Specifications 13
Product Specifications 13
Dimension Drawings 17
DM-DGE-200-C Specifications 18
Product Specifications 18
Dimension Drawings 23
Installation 24
DGE-100 Installation 25
In the Box 25
Install the DGE-100 26
Connect the DGE-100 28
DM-DGE-200-C Installation 30
In the Box 30
Install the DM-DGE-200-C 31
Connect the DM-DGE-200-C 33
Configuration 34
Initial Setup 35
Access the Setup Screens 35
Access the Web Configuration Interface 35
Turn on Authentication 37
Configure a Static IPAddress 38
Set the Time Zone 39
Local Configuration 40
Ethernet Setup 41
IPTable Setup 43
Audio Setup 46
Standby Timeout 47
Diagnostics 48
About 55
Web Configuration 56
Status 57
HDMIInput 59
DMIn 62
Product Manual — Doc. 7696D Contents • iii

HDMIOutput 63
Network 65
Device 69
Perform a Factory Restore 83
Operation 84
Resources 85
Crestron Support and Training 85
Programmer and Developer Resources 85
Product Certificates 85
Related Documentation 85
iv • Contents Product Manual — Doc. 7696D

Product Manual — Doc. 7696D DGE-100 and DM-DGE-200-C • 1
Overview
The Crestron® DGE-100 and DM-DGE-200-C are high-performance digital graphics engines for
the Crestron TSD-2220 and third-party touch screen displays. The DGE-100 and
DM-DGE-200-C feature Smart Graphics® technology that may be used to create a custom
graphical environment for controlling audio, video, lighting, shades, HVAC, security, and other
amenities. The DGE-100 and DM-DGE-200-Ccan also be used for functions with dual-window
video display, annotation, audio feedback, and web browsing.
NOTE:The DGE-100 and DM-DGE-200-C are functionally similar. For simplicity within this
document, the term"DGE"is used except where noted.
This section provides the following information:
lFeatures on page 2

2 • DGE-100 and DM-DGE-200-C Product Manual — Doc. 7696D
Features
Refer to the following sections for more information on the features provided by the DGE-100
and DM-DGE-200-C.
lDGE-100 Features on page 3
lDM-DGE-200-C Features on page 7

Product Manual — Doc. 7696D DGE-100 and DM-DGE-200-C • 3
DGE-100 Features
The Crestron® DGE-100 digital graphics engine transforms an HD touch screen display into an
advanced Crestron controller. The DGE-100 features Smart Graphics® technology that may be
used to create a custom graphical environment for controlling audio, video, lighting, shades,
HVAC, security, and other amenities. The DGE-100can also be used for functions with dual-
window video display, annotation, audio feedback, and web browsing. Its low-profile,
surface-mountable design allows for a discreet installation behind a flat-panel display, under a
table, or inside a lectern or equipment rack.
The DGE-100 features an HDMI® output for connecting to a display device, and includes a USB
HID port for touch, mouse, or keyboard input. Additional control ports are provided for
controlling the display device and other equipment. The HDMI input allows an AirMedia® wireless
presentation gateway or other high-definition video source to be connected and displayed on-
screen. Additionally, H.264 streaming video signals can be received over a high-speed Ethernet
connection, and Ethernet provides an interface to a Crestron control system.1
Key features include:
lTouch screen graphics engine for the Crestron® TSD-2220 or a third-party USB
HID-compliant touch screen
lSupports OSM(on-screen menu)applications without a touch screen
lHDMI® output supports display resolutions up to Full HD 1080p60 and WUXGA
lDisplays dual-window or full screen video from HDMI and H.264 streaming sources

4 • DGE-100 and DM-DGE-200-C Product Manual — Doc. 7696D
lSupports video input resolutions up to 1080p60 via HDMI
lReceives H.264 streaming video signals up to 1080p60/25Mpbs
lHDCP1.4 compliant (HDMIonly)
lSupports Smart Graphics® technology custom user projects
lBuilt-in annotation capabilities
lBuilt-in web browsing
lOnboard COM, HDMI, IR/serial, and high-speed Ethernet ports
lHigh-speed USB2.0 port for USB HID-compliant peripheral devices
lPowered via PoEor included power pack
lEnterprise-grade security and authentication
lWeb or cloud-based configuration
lCompact, surface-mountable form factor
Touch Screen Interface
The DGE-100 can be paired with the TSD-2220 HD touch screen display to deliver a
high-definition 21.5in. touch screen control panel that is ideal for home, corporate, and
government applications. The DGE-100 is also compatible with third-party touch screen displays
to support a range of control, collaboration, video display, and interactive kiosk solutions.
OSMInterface
On-screen menu (OSM) capability offers an alternative to touch screen control, providing a fully-
customizable control menu on a television or video display. The control menu is easily navigated
via a Crestron handheld remote or a USBmouse. The DGE-100 delivers high-resolution menu
graphics that pop up unobtrusively at the edge of the screen alongside the video source. Control
functions such as adjusting lighting or lowering shades can be easily performed without
interrupting a television program or video stream. Detailed alert messages can be configured to
display on-screen for events such as security alarms or a doorbell ring, and a live-streaming
camera window can be accessed to check security cameras.
Smart Graphics Technology
Smart Graphics® technology enables programmers to integrate fluid gesture-driven controls,
animated feedback, rich metadata, embedded apps and widgets, and full-motion video into their
user interfaces. Smart Graphics provides dynamic features such as graphical buttons and sliders,
lists and toolbars, drag-and-drop objects, dashboard widgets, screensavers, and customizable
themes.1
HDStreaming Video
The DGE-100 supports high-definition streaming video, making it possible to view security
cameras and other video sources over the network via the touch screen display. Native support
for H.264 and MJPEG formats allows the DGE-100 to display live streaming video from an IP
camera, a streaming encoder (DM-TXRX-100-STR or similar), or a DigitalMedia™ switcher.1

Product Manual — Doc. 7696D DGE-100 and DM-DGE-200-C • 5
HDMIInput
An HDMI® input is provided for connecting and displaying an HD video source. Wireless
presentation is also supported by connecting an AirMedia® gateway to the HDMI input, allowing
for laptops and mobile devices to connect to the DGE-100 over Wi-Fi® communications.2
HDCPSupport
Support for HDCP (High-bandwidth Digital Content Protection) ensures seamless compatibility
with content-protected optical disc, television, and streaming sources.
Web Browsing
Using its built-in web browser, the DGE-100 provides access to online program guides and other
web-based services, and it can be used to control DVRs and other devices without having to pick
up a separate tablet or smartphone.3
Multitouch Support
When paired with the TSD-2220 or another multitouch compatible touch screen display, the
DGE-100 affords enhanced capabilities for browsing web pages using multitouch control.
On-screen Keyboard
Typing in passwords, URLs, and text searches is facilitated using the on-screen multilanguage
keyboard.
Built-in Annotation
Annotation helps to add another dimension to any presentation. Native to the DGE-100,
annotation provides the ability to capture ideas in real time, letting you draw and write over a
video source or sketch out thoughts on a whiteboard screen.
Remote annotation capability allows multiple participants, each with a separate touch screen, to
annotate over the same video image or whiteboard for enhanced collaboration. Remote
annotation is possible by using multiple digital graphics engines and touch screens. Adding a
dedicated DGE-100 to the main display in a room allows the annotated session to be viewed by
an entire audience.
Onboard Control Ports
The DGE-100 provides built-in RS-232 and IR ports for programmable control of the connected
display and other devices via a control system. When connected to a control system via Ethernet,
the DGE-100 offers a gateway for controlling the display device directly through its HDMI
connection, which reduces the need for any dedicated serial cables or IR emitters. Additional
control capabilities are available by using CEC(Consumer Electronics Control) that is embedded
within the HDMIsignal.

6 • DGE-100 and DM-DGE-200-C Product Manual — Doc. 7696D
Low-Profile Installation
The DGE-100 mounts conveniently to a wall, ceiling, or other flat surface. Its compact,
surface-mountable form factor fits easily behind a flat panel display, beneath a tabletop, or
inside a lectern or other furniture. It can even be attached directly to a single rack rail in the back
of an equipment cabinet. The DGE-100 can be powered using the included wall mount power
pack or via PoE (Power over Ethernet) for a true single-wire solution.
Enterprise-Grade Security
The DGE-100 employs enterprise-grade networking with robust security features such as 802.1X
authentication, TLS encryption, HTTPS connectivity, and Active Directory® service integration.
These features help to protect your network and to ensure compliance with your organization’s
network policies. Cloud-based provisioning and management streamlines the process of
configuring, monitoring, and updating each DGE-100 on the network. Additional support for
SNMP allows the DGE-100 to be monitored by your IT administrator.
XiOCloud Service
The DGE-100 is compatible with the XiO Cloud® service, which is an IoT (Internet of Things)
based platform for remotely provisioning, monitoring, and managing Crestron devices across an
enterprise or an entire client base. Built on the Microsoft® Azure® software platform and utilizing
Microsoft's industry-leading Azure IoT Hub technology, XiO Cloud enables installers and IT
managers to deploy and manage thousands of devices simultaneously. Unlike other virtual
machine-based cloud solutions, Azure services provide unlimited scalability to suit the
ever-growing needs of an enterprise. For more information, visit www.crestron.com/xiocloud.
Notes:
1. The DGE-100 supports up to two simultaneous streaming inputs with a maximum combined total bitrate of 25 Mbps.
2. The HDMI® input signal cannot be downscaled more than 4 times. For instance, a 1920x1080 source signal can be
displayed no smaller than 480x270 pixels.
3. Web browsing, weather information, and certain other functions require an internet connection.
4. HDMI connections require an appropriate adapter or interface cable to accommodate a DVI or Dual-Mode DisplayPort™
signal. CBL-HD-DVI interface cables are available separately.
5. The output resolution is with or without reduced blanking.
6. The output resolution is with reduced blanking only.