Crestron HD-WP-4K-401-C Owner's manual

HD-WP-4K-401-C
4K Multi-Window Video Processor with
HDBaseT®and HDMI®Outputs
Supplemental Guide
Crestron Electronics, Inc.

The product warranty can be found at www.crestron.com/warranty.
The specific patents that cover Crestron products are listed at patents.crestron.com.
Certain Crestron products contain open source software. For specific information, please visit www.crestron.com/opensource.
Crestron, the Crestron logo, Crestron Connect It, Crestron Toolbox, DigitalMedia, and DM 8G+ are either trademarks or registered
trademarks of Crestron Electronics, Inc. in the United States and/or other countries. macOS and Safari are either trademarks or registered
trademarks of Apple Inc. in the United States and/or other countries. IOS is either a trademark or registered trademark of Cisco in the United
States and/or other countries. Android and Chrome are either trademarks or registered trademarks of Google Inc. in the United States and/or
other countries. HDBaseT is either a trademark or registered trademark of the HDBaseT Alliance in the United States and/or other countries.
HDMI is either a trademark or registered trademark of HDMI Licensing LLC in the United States and/or other countries. Internet Explorer and
Windows are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. Firefox is either
a trademark or registered trademark of Mozilla Corporation in the United States and/or other countries. Other trademarks, registered
trademarks, and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.
Crestron disclaims any proprietary interest in the marks and names of others. Crestron is not responsible for errors in typography or
photography.
This document was written by the Technical Publications department at Crestron.
©2017 Crestron Electronics, Inc.

Supplemental Guide – DOC. 7901B Contents •i
Contents
Introduction 1
Using the Out-of-the-Box Functionality 1
Using the Web Interface 3
Accessing the Web Interface................................................................................... 3
Opening a Web Browser Directly ............................................................... 3
Opening a Web Browser within the Crestron Toolbox Application.............. 3
Logging In to the HD-WP-4K-401-C .......................................................... 4
Navigating the Web Interface ..................................................................... 5
Viewing Status Information...................................................................................... 6
Configuring Windowing Settings ............................................................................. 7
Configuring On-Screen Display Settings.................................................................. 9
Configuring Text Overlay Settings .............................................................. 9
Configuring Image Overlay Settings.......................................................... 10
Configuring Input Settings ..................................................................................... 10
Configuring Inputs on the Input Page ....................................................... 11
Configuring Inputs on Input-Specific Pages.............................................. 13
Configuring Output Settings .................................................................................. 15
Configuring Outputs on the Output Page ................................................. 15
Configuring Outputs on Output-Specific Pages........................................ 17
Configuring Network Settings................................................................................ 21
Configuring Device Settings .................................................................................. 23
Configuring Control System Connection Settings..................................... 23
Enabling or Disabling the Front Panel....................................................... 24
Changing the Username and Password ................................................... 24
Configuring RS232 Port Settings ............................................................. 25
Updating Firmware................................................................................... 26
Restoring Factory Default Settings ........................................................... 26
Rebooting the HD-WP-4K-401-C ............................................................ 27
Using the Front Panel OLED Display Menu 27
Accessing and Navigating the OLED Display Menu............................................... 28
Configuring Windowing Settings ........................................................................... 29
Configuring Video Window Layout ........................................................... 29
Configuring Window Titles........................................................................ 31
Configuring Input Settings ..................................................................................... 32
Configuring Output Settings .................................................................................. 35
Configuring Network Settings................................................................................ 35
Configuring Device Settings .................................................................................. 36

Supplemental Guide – DOC. 7901B HD-WP-4K-401-C: 4K Multi-Window Video Processor •1
HD-WP-4K-401-C:
4K Multi-Window Video Processor
with HDBaseT®and HDMI®Outputs
Introduction
The Crestron®HD-WP-4K-401-Cenables the simultaneous display ofup to four video
sources on a single HD, Ultra HD, or4K display. Parallel HDMI®and HDBaseT®outputs
provide flexible connectivity for the HDMI display and other equipment. Input sources up to
4K are supported via four HDMI inputs. Fully automatic operation and out-of-the-box
functionality enable use without a control system, while enhanced operation and custom
functionality can be attained through integration with a control system.
Video windowing enhances the presentation andcollaboration capabilities ofanymeeting
space, allowing multiple presentation sources tobe connected anddisplayed together on
screen. The ability toconnect uptofour Crestron Connect It™ cable caddies
(TT-100 Series) directly to the HD-WP-4K-401-Caffords a perfect multi-window
collaboration solution for huddle rooms and classrooms.
Easy setup and configuration of the HD-WP-4K-401-Cis enabled using a web browser or
the front panel controls. This guide provides information about the out-of-the box
functionality of the HD-WP-4K-401-Caswell as configuration of the HD-WP-4K-401-C
using the web interface and the front panel OLED display. For installation information, refer
to the HD-WP-4K-401-C DO Guide (Doc.7900) atwww.crestron.com/manuals.
Using the Out-of-the-Box Functionality
Out-of-the box functionality automatically allows the simultaneous display of all connected
audio/video sources on an HDMI display without the need for additional programming or
configuration. If one source is connected, one full-screen window appears on the display.
If two sources are connected, two side-by-side windows of equal size appear on the display
and are vertically centered. If three sources are connected, three windows of equal size
appear on the display (two side-by-side windows above one centered window). If four
sources are connected, four windows of equal size appear on the display. The following
illustration shows the one-, two-, three-, and four-window configurations.

2•HD-WP-4K-401-C: 4K Multi-Window Video Processor Supplemental Guide – DOC. 7901B
Window Configurations Using Out-of-the-Box Functionality
NOTE: Audio is transmitted only when a single full-screen image is displayed in a single
window. If multiple windows are displayed, the audio from all sources is muted.
To display sources using out-of-the-box functionality, do the following:
1. Connect up to two HDMI displays to the HD-WP-4K-401-C as required for the
application. One HDMI display connects to the HDMI output of the
HD-WP-4K-401-C. The other HDMI display connects to the HDBT (HDBaseT)
output of the HD-WP-4K-401-C via a DM 8G+®receiver, DigitalMedia™switcher,
or DM-DGE-200-C Digital Graphics Engine. The HDBT output can also connect
directly to any display device equipped with an HDBaseT input.
2. Connect up to four HDMI sources to the HDMI inputs of the HD-WP-4K-401-C.
All connected sources appear on the display in the corresponding window
configuration.
NOTE: If both the HDMI and HDBT outputs are connected, the HDBT output
display mirrors the HDMI output display.
3. (Optional) Connect up to four Crestron Connect It cable caddies to the USB input
ports of the HD-WP-4K-401-C. Press a button on a cable caddy while the LED is
blue to display the associated source as a full-screen window on the display.
Press the button again while the LED is green to allow the display to return to the
previous configuration (two, three, or four windows).

Supplemental Guide – DOC. 7901B HD-WP-4K-401-C: 4K Multi-Window Video Processor •3
Using the Web Interface
Built-in web pages of the HD-WP-4K-401-C allow video windowing, on-screen display,
input, output, network, and device settings to be configured. In addition, status information
about the HD-WP-4K-401-C can be viewed.
Accessing the Web Interface
The following table lists various operating systems and the corresponding web browsers
that are supported by the HD-WP-4K-401-C web interface.
Operating System and Supported Web Browsers for the HD-WP-4K-401-C
OPERATING SYSTEM SUPPORTED WEB BROWSERS
Windows®operating system Internet Explorer®web browser, version 9 and later
Chrome™ web browser, version 31 and later
Firefox® web browser, version 31 and later
macOS™ operating system Safari®web browser, version 6 and later
Chrome web browser, version 31 and later
Firefox web browser, version 31 and later
iOS® operating system Safari web browser, version 6 and later
Chrome web browser, version 31 and later
Android™ operating system Chrome web browser, version 31 and later
To access the web interface, do either of the following:
•Open a web browser directly. Refer to "Opening a Web Browser Directly" for
additional information.
•Open a web browser within the Crestron Toolbox™ application. Refer to "Opening
a Web Browser within the Crestron Toolbox Application" for additional information.
Opening a Web Browser Directly
To access the web interface by opening a web browser directly, do the following:
1. Note the IP address that appears on the front panel OLED display.
NOTE: After power is applied to the HD-WP-4K-401-C, the IP address appears on
the front panel OLED display.
2. Open a web browser.
3. Go to the IP address of the HD-WP-4K-401-C.
The Login page opens. For login information, refer to "Logging In to the
HD-WP-4K-401-C" on the following page.
Opening a Web Browser within the Crestron Toolbox Application
To access the user interface by opening a web browser within the Crestron Toolbox
application, do the following:
1. Open the Crestron Toolbox application.
2. From the Tools menu, select Device Discovery Tool.

4•HD-WP-4K-401-C: 4K Multi-Window Video Processor Supplemental Guide – DOC. 7901B
NOTE: You can also access the Device Discovery Tool by clicking the Device
Discovery Tool button ( ) in the toolbar.
NOTE: The security software running on the computer may send a program alert
regarding the attempt of the Crestron Toolbox application to connect to the
network. Allow the connection so that the Device Discovery Tool can be used.
3. From the device list on the left-hand side of the screen, double-click
HD-WP-4K-401-C.
A browser window opens, and then the user name and password dialog box
opens, allowing login to the HD-WP-4K-401-C. For login information, refer to
"Logging In to the HD-WP-4K-401-C" below.
Logging In to the HD-WP-4K-401-C
The user name and password dialog box allows login to the HD-WP-4K-401-C.
NOTE: Depending on the web browser being used, the appearance of the user name and
password dialog box may vary from the dialog box shown below.
User Name and Password Dialog Box
To log in to the HD-WP-4K-401-C, do the following:
1. Enter the user name and password. The default user name is admin, and the
default password is admin.
NOTE: The user name and password are case sensitive.
NOTE: For enhanced security, it is recommended that the user name and
password be changed. To change the user name and password using the web
interface, refer to "Changing the Username and Password" on page 24.
NOTE: If the user name and password are changed and the factory default
settings are later restored, the user name and password will revert to the default
setting, which is admin.
2. Click Log In.
The Status page opens. For an overview of the web interface, refer to "Navigating
the Web Interface" on the following page.

Supplemental Guide – DOC. 7901B HD-WP-4K-401-C: 4K Multi-Window Video Processor •5
Navigating the Web Interface
The web interface provides a navigation bar and built-in web pages of the
HD-WP-4K-401-C.
Web Interface (Sample Status Page of HD-WP-4K-401-C Shown)
The navigation bar provides access to the web pages as follows:
•Clicking Status accesses the Status page, which provides general information
about the HD-WP-4K-401-C as well as network-related and control system
information. For additional information, refer to "Viewing Status Information" on the
following page.
•Clicking Windowing accesses the Windowing page, which allows the layout of up
to four video windows to be configured. For additional information, refer to
"Configuring Windowing Settings" on page 7.
•Clicking On-Screen Display accesses the On-Screen Display page, which allows
text or an image—or both—to be overlaid on the connected display. For additional
information, refer to "Configuring On-Screen Display Settings" on page 9.
•Clicking Input accesses the Input page, which allows the desired EDID to be sent
to the inputs. For additional information, refer to "Configuring Input Settings" on
page 10.
•Clicking Output accesses the Output page, which allows the output resolution to
be set as well as analog audio settings. For additional information, refer to
"Configuring Output Settings" on page 15.
•Clicking Network accesses the Network page, which allows network settings such
as hostname and DHCP (Dynamic Host Configuration Protocol) mode to be set.
For additional information, refer to "Configuring Network Settings" on page 21.
•Clicking Device accesses the Device page, which allows changes to username and
password settings and also controls various device functions. For additional
information, refer to "Configuring Device Settings" on page 23.

6•HD-WP-4K-401-C: 4K Multi-Window Video Processor Supplemental Guide – DOC. 7901B
Viewing Status Information
General information, such as model name, serial number, and firmware version of the
HD-WP-4K-401-C, can be viewed. The current network settings as well as control system
connection settings can also be viewed.
To view status information, do the following: In the navigation bar, click Status.
The Status page opens.
NOTE: The Status page opens after logging in to the HD-WP-4K-401-C.
Sample Status Page
The Status page displays the following information about the HD-WP-4K-401-C:
•General information, which consists of the following:
oModel (HD-WP-4K-401-C)
oSerial Number
oFirmware Version
•Network-related information, which consists of the following:
oHostname
NOTE: The default hostname is HDWP401C-xxxxxx, where xxxxxx
consists of the last six characters (excluding punctuation) of the MAC
address of the device.
oIP Address
oSubnet Mask
oDefault Gateway
oMAC Address