Crexendo CX270 User manual
Call Conference
Assuming that A and B are in conversaon. A wants to bring C (or D & E) into a conference:
1) A presses line 2. The call between A and B is placed on hold.
2) A enters the number of C and then presses the Send sokey or . C answers the call.
3) A presses or the Conference sokey. Now A, B and C are in a conference call.
4) To add D&E, A presses Line 3, and the current conference is now on hold. A dials D and
presses . D is now in the conference call. A Presses line 4, dials E, presses , and now
A,B,C,D,E are in conference together.
Note: If C does not answer the call, A can go back to connue the conversaon with B.
Once A hangs up the call, the conference is ended, while if B or C hangs up the call, the
conversaon between A&C or A&B connues.
Checking Voicemail
From your phone
1) Lithe handset and press the Message buon. Follow the voice prompts to enter
your Password (PIN). OR
2) Lithe handset and dial your Company’s VM Extension. Enter Password (PIN).
Using Crexendo Web Portal
1) Log into your Crexendo Web Portal and go to the Messages page.
2) Double-click the message to play through your PC’s speakers.
Using PSTN
1) Dial the 10-digit number assigned to your phone and wait for your voicemail greeng.
2) Press * upon hearing the greeng and enter your password (PIN) when prompted.
Assembly
Contact Support
Contact your Crexendo System Administrator for first-er answers and troubleshoong.
For addional assistance, the Crexendo Cloud Communicaons Professional Services Support
Team is ready to help at any me at 855.211.2255.
Quick Reference
For
CX270
Enterprise IP Phone
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Hardware Overview
LEDs
1) Power Indicator: Steady green when power is on; blinking green when the call is ringing.
2) Line Keys
Steady green: A conversation is occurring, or a call is in the process of being dialed.
Blinking green: The call is on hold.
Blinking red: The call is ringing.
No light: Idle interface.
Place a call
Three call modes:
1) Handset: Pick up the handset; enter the number, then press send soft key or press .
2) Speaker: Press or the line keys; enter the number, then press send soft key or press .
3) Headset: Press ; enter the number, then press send soft key or press .
Note: You can use Contacts or History to dial a number. You can also alternate the mode
during the call.
End a call
To end a call in three different modes:
1) Handset: Hang up the handset or press the Cancel soft key.
2) Speaker: Press , or press the Cancel soft key.
3) Headset: Press the Cancel soft key.
Answer a call
1) Handset: Pick up the handset.
2) Speaker:Press or press the Answer soft key.
3) Headset: Press .
Note: You can also reject the call by pressing the Reject soft key.
Redial
Press to redial the last number dialed.
Hold
Press or press the Hold soft key during a call to hold the call.
Press or Resume soft key to resume the call.
Call Mute
Press to mute the microphone during a call.
Press again to un-mute the microphone.
Call Transfer
Blind Transfer
1) Press or Transfer soft key during the conversation. The call is now on hold.
2) Enter the number that the call is to be transferred to.
3) Press or the Transfer soft key and now the blind transfer is complete.
Attended Transfer
1) Press or Transfer soft key during the conversation. The call is now on hold.
2) Enter the number the call is to be transferred to and press the Send soft key or .
3) When the call is answered, make the introduction, and then press or Transfer soft key
and the attended transfer is complete.
Semi-Attended Transfer
1) Press or Transfer soft key during the conversation. The call is now on hold.
2) Enter the number the call is to be transferred to and then press . [hear ring tone]
3) Press or the Transfer soft key and the semi-attended transfer is complete.
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