CRU DataPort 10 Secure Series User manual

RTX220 QR - Manual
DataPort®10 Secure User Manual
A6-010-0002 Revision: 3.2
• Hardware-basedAES128-bitor256-bitEncryption-Offersaffordablemilitary-gradeAES128-
bitor256-bitdataprotectionthatencryptstheentireharddrive-includingbootsector,OS,
temp,andswaples.
• MeetsIndustryStandards-AllCRUSecure256-bitproductarchitectureandencryption
enginedesignsmeetFIPS140-2,level3percerticationnumber1471,andallCRUAES256-
bitsecuritychipsareNIST&CSEvalidated(FIPSPUB197).
• NoKeyManagement-Theencryptionkeyismountedtothebackoftheframe.Simply
removethecarrierandtheharddriveisencrypted.
• DataPort10Design-Aruggedmetaldesignthatincorporatesapatentedtemperature
controlledcoolingsystemforultimatedataprotection.
Models Covered:
DataPort10SecurewithAES128
DataPort10SecurewithAES256

RTX220 QR - Manual
1. Pre-Installation Steps
1.1 Box Contents
Thefollowinglistcontainstheitemsthatareincludedinthe
completecongurationforthisdevice.Dependingonwhich
congurationandaccessoriesyoupurchased,thepackagemay
includefeweritemsthanwhatarelistedhere.PleasecontactCRU-
DataPortifanyitemsaremissingordamaged:
1.2 Identifying Parts of Your DataPort 10 Secure
Table of Contents
Accessories Quantity
DataPort 10 Frame 1
DataPort 10 Carrier 1
#6-32x1/4 at-head drive mounting screws 5
M3 x 5 pan head frame mounting screws 4
Molex-to-SATA Adapter Cable 1
DataPort Keys 2
Security Keys 3
Lanyards for Security Keys 3
Security Key ID Tag 3
Security Key Labels 6
1. Pre-Installation Steps 1
1.1BoxContents 1
1.2IdentifyingPartsofyourDataPort10Secure 1
1.3WarningsandNotices 2
2. Installation Steps 2
2.1ReceivingFrameInstallation 2
2.2HardDriveInstallation 2
2.3OperatingtheDataPort10Secure 2
2.4SafeCarrierRemoval 2
2.5OtherCongurationOptions 3
2.5.1FanFailureAlarm 3
3. Usage with Mac and Windows Operating Systems 3
4. Encryption 4
5. Frequently Asked Questions 4
6. Technical Specications 5
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KeyLock
Mini-USBSecurity
KeyPort CarrierHandle

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1.3 Warnings and Notices
Please read the following before beginning installation.
• ThemaincircuitboardoftheHDDcarrierissusceptibleto
staticelectricity.Propergroundingisstronglyrecommendedto
preventelectricaldamagetotheenclosureorotherconnected
devices,includingthecomputerhost.Avoidalldramatic
movement,vibrationandpercussion.
• AvoidplacingtheHDDcarrierclosetomagneticdevices,high
voltagedevices,ornearaheatsource,includinganyplace
wheretheproductwillbesubjecttodirectsunlight.DoNOT
allowwatertomakecontactwithanySecurityKeys,carrieror
receivingframe.
• ThoughtheSecurityKeyportismechanicallyidenticaltothe
standardMini-USBport,insertingSecurityKeysintoanyother
Mini-USBportwilldamagethekeysandrenderthemuseless.
PleaseonlyuseSecurityKeysinDataPortSecureproducts.
• Likewise,insertingaMini-USBcableorotherdeviceintothe
DataPort10SecureSecurityKeyportonthecarriercancause
internaldamageandpotentiallyleadtolossofdata.
• AnytimepoweriscycledontheDataPort10Secure,the
encryptionkeywillneedtobeinstalledinordertoaccessthe
dataonthedrive.
2. Installation Steps
2.1 Receiving Frame Installation
a.Slidethereceivingframeintoanopen5.25”bay.
b.Securethereceivingframetothechassiswiththefourscrews
provided.
c.AttachtheSATAdatacabletotherearofthereceivingframe
andtheotherendtothecorrespondingSATAportonthecom-
puter’smotherboard.
d.AttachtheSATApowerconnectorstotherearofthereceiving
frame.IfnoSATApowerconnectorsareavailable,attachthe
includedMolex-to-SATAadaptercabletoaMolexpowerplug.
ThenplugtheSATAendoftheadaptercableintotherearofthe
receivingframe.
2.2 Hard Drive Installation
a.Ifthecarrierisbundledwithaframe,usetheincludedsetofData-
PortKeystounlockthecarrierandthenremoveitfromtheframe.
b.UseaPhillips-headscrewdrivertoremovethescrewsecuringthe
carriercovertothebackofthecarrier,thenslidethecoveroff.
c.InsertaSATAharddriveintotheuniedpoweranddatacon-
nectorinsidethecarrier.
d.Securetheharddrivetothecarrierbyusingthemounting
screwsprovided.
e.AttachtheTemperatureControlCoolingSensortothetopofthe
harddrivewithapieceoftape.
f.Replacethecoverandsecureitwiththescrewyouremovedin
StepB.intotherearofthecarrier.
g.Reinsertthecarrierintotheframe.
2.3 Operating your DataPort 10 Secure
a.Ifyouhavenotalreadydoneso,slidetheDataPort10Secure
carrierintoanopenDataPort10frame(maybesoldseparately)
onyourcomputer.
b.InserttheSecurityKeyintotheMini-USBSecurityKeyPorton
thefaceofthereceivingframe.
c.InsertaDataPortKeyintothekeylockandturnit90degrees
clockwisetopowerontheunit.
d.WhenbothgreenLEDsarelit,showingthatthedriveisready
andencryptionisactivated,removetheSecurityKeyandstore
itinasafelocation.
WhenanyharddriveisrstusedwiththeDataPort10Secureit
willshowupasablank,unallocateddriveandyou’llneedtoformat
thedriveinsidetheenclosurebeforeyoucanuseit.Note that
formatting a drive will erase all data on the drive, so be sure
to back up your data before beginning this operation.See
Section3forinstructionsonhowtoformatthedrivewithMacor
Windowsoperatingsystems.
2.4 Safe Carrier Removal
a.Turnoffthecomputerorproperlydismountthedrivefrom
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SecurityKey
ErrorLED PowerLED
Encryption
EnabledLED

RTX220 QR - Manual
thesystem.SeeSection3forinstructionsonhowtoproperly
dismountthedrivefromMacorWindowssystems.
b.UsetheDataPortKeytoturnthekeylock90degreescounter-
clockwisetounlockandpowerofftheunit.
c.Pullthecarrierbythehandletowardsyoutoremovethecarrier.
2.5 Optional Conguration Settings
2.5.1 Fan Failure Alarm
ThefanfailurealarmfunctionisastandardfeatureontheDataPort
10.Ifthecoolingfanshouldfail,analarmwillbeepandthegreen
LEDontheupperleftcorneroftheDataPortwillashindicating
fanfailure.RemovethejumperonJP6ontheframe(seepicture)to
silencetheaudiblealarm.Thejumperislocateddirectlybelowthe
fanpowerconnectorontheDataPort10Securecircuitboard.
3. Usage with Mac and Windows Operating Systems
3.1 Usage with Mac OS X
3.1.1 Compatibility
TheDataPort10Securesupports2.5”and3.5”SATAharddrives.
3.1.2 Formatting a Drive
Toformat,useMacOSX’sDiskUtility(foundintheapplications
folder).TheDataPort10Securemusthavebeenpoweredonwith
theSecurityKeypresentandboththePowerandEncryptionReady
LEDsmustbelit.SeeSection2.3forinstructionsonhowtodoso.
a.Clickonthedriveinthewindowtotheleft(seepicturetoright).
b.ClicktheErasetabinthewindowtotheright(seepictureto
right).
c.Selecttheformattype.MostuserspreferMacOSExtended
withJournaling(HFS+),whichisrequiredforcompatibilitywith
TimeMachine(OS10.5ornewer).IfyouneedtouseyourData-
Port10SecurewithbothMacandWindowscomputers,select
MS-DOSFileSysteminstead.
d.Enteranameforthenewvolumeandthenclick“Erase”tostart
theprocess.
3.1.3 Mounting and Unmounting Volumes
IftheharddriveinstalledintheDataPort10Securewaspreviously
formattedwiththecorrectSecurityKeyinsertedintotheMini-USBSe-
curityKeyPortonthefaceofthereceivingframe,thenyoucanbegin
usingthevolumerightaway.Ifthedriveisunformatted,amessage
willappearonthedesktopsayingthatthediskisunreadable.Youcan
useOSX’sDiskUtilitytoeasilyformatthedrive(seesectionabove).
Unmountthevolumebeforepowering
downtheunitbydraggingthevolume’s
icontothetrashbin,orbyselecting
thevolumethenpressingCommand-E.
Disconnectingtheunitwithoutrstun-
mountingthevolumecanresultindata
loss(seepicturetotheright).
3.1.4 Creating a Boot Drive
Toactivatethisfeature,youmustrstinstallOSXontheharddrive
inyourcarrier.Theeasiestwaytodothisistocloneanexistingsys-
temdriveusingautilitysuchasCarbonCopyClonerorSuperDuper.
Next,gotoSystemPreferences-->StartupDisk.Awindowwilllist
theavailablebootablevolumes.Selectthevolumefromwhichyou
wishtoboot.AnothermethodistoholddowntheOptionkeydur-
ingbootup.Ascreenshouldappearthatallowsyoutoselectthe
volumeyouwishtouse.Thisisusefulifyouwishtobootfromyour
DataPort10Secureharddriveonlysomeofthetime.
3.2 Usage with Windows Operating Systems
3.2.1 Compatibility
TheDataPort10Securesupports2.5”and3.5”SATAharddrives.
3.2.2 Formatting a Drive
Toformat,usetheDiskManagementutility.TheDataPort10
SecuremusthavebeenpoweredonwiththeSecurityKeypresent
andboththePowerandEncryptionReadyLEDsmustbelit.See
Section2.3forinstructionsonhowtodoso.
a.Right-clickonMyComputer,thenselectManage.TheCom-
puterManagementwindowwillopen.
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b.Intheleftpaneofthiswindow,left-clickonDiskManagement.
c.ThedriveshouldappearinthelistofDisksinthelowermiddle/
rightpane(seepicturebelow).Youmayneedtoscrolldownto
seeit.Ifthedriveisalreadyformatted,youcanidentifyiteasily
byitsvolumename.Ifit’sunformatted,theDrivePropertiesBox
willsay“Unallocated”andyou’llneedtoinitializethediskbe-
foreformattingit.Initializethediskbyright-clickingtheDevice
PropertiesBoxandselectingInitializeDisk.
d.Toformatthedrive,right-clicktheDrivePropertiesBoxand
selectFormat.
e.Ifyouarepromptedtoselectapartitiontype,selectMBRfor
volumes2TBorsmaller,orGPTforvolumeslargerthan2TB.
f.Clickthroughseveralmorewindows,leavingthedefaultset-
tings,untilyouseeawindowthatallowsselectionofale
system.ChooseNTFSandenteranameforthenewvolume.
Besuretochecktheboxlabeled“Performaquickformat”
unlessyouwanttocompletelyeraseanydataonthedrive
andhavetimetowait.Aquickformatshouldtakelessthana
minute,whilestandardformattingmaytakeseveralhours.
g.Click“Next”andthen“Finish”tostarttheformatprocess.
Whentheformatiscomplete,theDrivePropertiesBoxwill
updatetoshowthenewvolumename.Thenewvolumecan
nowbefoundinMyComputer.
3.2.3 Mounting and Unmounting Volumes
IftheharddriveinstalledintheDataPort10Securewaspreviously
formattedwiththecorrectSecurityKeyinsertedintotheMini-USB
SecurityKeyPortonthefaceofthereceivingframe,thenwhenthe
DataPort10Secureisproperlyconnectedandturnedon,awindow
mayopentoallowyouaccesstothevolume.Ifnowindowappears,
youcanndthevolumebydouble-clickingthe“MyComputer”icon.
UnmounttheDataPort10Securebeforepoweringitdownbysingle-
clickingthegreenarrowicononthetaskbar(inWindowsXP)orthe
USBplugiconwiththegreencheck-
markonthetaskbar(WindowsVista
andWindows7),thenselecting“Safely
remove….”Windowswillindicate
whenitissafetodisconnectthe
DataPort10Secure.Disconnecting
theunitwithoutrstejectingit
canresultindataloss.
4. Encryption
• TheDataPort10Secureusesfulldiskhardwareencryptionto
encrypttheentirecontentsofthedrive-includingtheboot
sector,operatingsystemandallles-withoutperformance
degradation.
• Theencryptionkeymustbeinstalledpriortopoweringonthe
DataPort10Secureforthedatatobedecryptedonthedrive.If
thekeyisexternallyconnectedtotheMini-USBSecurityKeyPort
andisnotinternallyinstalled,thenonceithasbeenaccepted,
itmayberemovedandstoredapartfromthedatasothatinthe
eventthatthedriveislostorstolen,thedataisprotected.
• Whenadriveisformattedusinganencryptionkey,thesame
oraduplicatekeymustbeusedinordertoaccessthedata.
Thereisno“backdoor”toaccessthedata;lostkeysmakedata
recoveryvirtuallyimpossible.
5. Frequently Asked Questions (FAQ)
Q: What do the LED lights indicate?
A:
Page4
#LED Name Color State Description
1DriveActivity Amber Intermittent
Flasheswhen
thedriveisbeing
accessed.
2Power Green Solid Unitispoweredon.
Flashing FanFailure.
3KeyError Red
Solid
Encryptionengine
error.Contact
TechnicalSupport.
Flashing
TheSecurityKeyis
notpresentorisnot
functioning.
4 Encryption Green Solid
TheSecurityKey
ispresentand
encryptionisenabled.
NOTE: WindowsXPdoesnotsupportGPTorvolumeslarger
than2TB.

RTX220 QR - Manual
Q: Why can’t I access my data when I turn on my unit?
A:Ifyouhavedataonthedrive,don’tpanic!Barringthefailureofthe
harddriveyourdataisstillintact,butisnotreachablebecausethe
drivewasnotformattedwithinthisunitusingthecorrectSecurity
Key.IfyoupreviouslyformattedthedriveusingaSecurityKey,
powerofftheunitandinsertthecorrectSecurityKeyintotheMini-
USBSecurityKeyportonthefrontofthecarrier.Thenturnyourunit
backon.WhenbothgreenLEDsarelit,showingthatthedriveis
readyandencrypted,youshouldthenbeabletoaccessyourdata.
YoucanthenremovetheSecurityKeyandstoreitinasafelocation.
IfyoudidnotformatthedriveusingaSecurityKey,youwillneed
tomakeabackupcopyofyourdataandformatthedriveusing
thecorrectSecurityKey.SeeSection3forinstructionsonhowto
formatthedrivewithMacorWindowsoperatingsystems.
Q: I turned my unit off and back on and now I cannot access
my data. Why?
A: CyclingpowerontheunitwillrequireyoutoreinserttheSecurity
KeyintotheMini-USBSecurityKeyportbeforeturningtheunit
backon,evenifyouhavenotturnedyourcomputeroff.Iftheunit
ison,poweritoffandinsertthecorrectSecurityKeyintothe
Mini-USBSecurityKeyportonthefrontofthecarrier.Thenturn
yourunitbackon.WhenbothgreenLEDsarelit,showingthat
thedriveisreadyandencrypted,youshouldthenbeabletoac-
cessyourdata.YoucanthenremovetheSecurityKeyandstoreit
inasafelocation.
Q: Why can’t I use another device through the Mini-USB port
on the front of the DataPort 10 Secure carrier?
A: ThisportisusedbytheSecurityKeytoprovidetheencryption
keytotheunithardwarethatwillallowtheunittoaccessthe
dataonyourharddrive.Itdoesnotpassdatatothedriveitself.
Under no circumstances should you insert anything other
than a Security Key into the Mini-USB Security Key Port.
ThoughitismechanicallyidenticaltothestandardMini-USB
port,insertingaMini-USBcableorotherdeviceintotheMini-
USBSecurityKeyPortonthecarriercancauseinternaldamage
andpotentiallyleadtolossofdata.
Likewise,insertingtheSecurityKeysintoanyotherMini-USB
portwilldamagethekeysandrenderthemuseless.Pleaseonly
usetheSecurityKeysinDataPortSecureproducts.
Ifyouhavealreadytriedtouseanotherdevicethroughthisport
orhaveinsertedtheSecurityKeyintoanotherdevice’sMini-USB
port,rstchecktoseeifyourSecurityKeystillworksinyour
DataPort10.Ifitdoesnot,pleasecontactTechnicalSupport.
Page5
Q: Can I use my 128-bit encrypted hard drive in a 256-bit
enclosure, or a 256-bit encrypted hard drive in a 128-bit
enclosure?
A: No.128-bitand256-bitencryptionarenotcross-compatible.
Contacting Technical Support
Stillneedhelp?PleasecontactourTechnicalSupportteamthrough
CRU-DataPort.com.Orcallustollfreeat(800)260-9800,ordirectly
at(360)816-1772.

RTX220 QR - Manual
FOR HOME OR OFFICE USE
Contacting Technical Support
Stillneedhelp?PleasecontactourTechnicalSupportteamthrough
CRU-DataPort.com.Orcallustollfreeat(800)260-9800,ordirectly
at(360)816-1772.
6. Technical Specications
Product Warranty
CRU-DataPort(CRU)warrantsthisproducttobefreeofsignicantdefectsinmaterialandworkmanshipforaperiodof
threeyearsfromtheoriginaldateofpurchase.CRU’swarrantyisnontransferableandislimitedtotheoriginalpurchaser.
Limitation of Liability
Thewarrantiessetforthinthisagreementreplaceallotherwarranties.CRUexpresslydisclaimsallotherwarranties,
includingbutnotlimitedto,theimpliedwarrantiesofmerchantabilityandtnessforaparticularpurposeandnon-
infringementofthird-partyrightswithrespecttothedocumentationandhardware.NoCRUdealer,agent,oremployee
isauthorizedtomakeanymodication,extension,oradditiontothiswarranty.InnoeventwillCRUoritssuppliersbe
liableforanycostsofprocurementofsubstituteproductsorservices,lostprots,lossofinformationordata,computer
malfunction,oranyotherspecial,indirect,consequential,orincidentaldamagesarisinginanywayoutofthesaleof,
useof,orinabilitytouseanyCRUproductorservice,evenifCRUhasbeenadvisedofthepossibilityofsuchdamages.
InnocaseshallCRU’sliabilityexceedtheactualmoneypaidfortheproductsatissue.CRUreservestherighttomake
modicationsandadditionstothisproductwithoutnoticeortakingonadditionalliability.
FCC Compliance Statement: “ThisdevicecomplieswithPart15oftheFCCrules.Operationissubjecttothefollowing
twoconditions:(1)Thisdevicemaynotcauseharmfulinterference,and(2)thisdevicemustacceptanyinterference
received,includinginterferencethatmaycauseundesiredoperation.”
ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClassBdigitaldevice,pursuanttoPart15
oftheFCCRules.Theselimitsaredesignedtoprovidereasonableprotectionagainstharmfulinterferencewhenthe
equipmentisoperatedinahomeorcommercialenvironment.Thisequipmentgenerates,uses,andcanradiateradio
frequencyenergyand,ifnotinstalledandusedinaccordancewiththeinstructionmanual,maycauseharmfulinterfer-
encetoradiocommunications.
IntheeventthatyouexperienceRadioFrequencyInterference,youshouldtakethefollowingstepstoresolvethe
problem:
1)Ensurethatthecaseofyourattacheddriveisgrounded.
2)UseadatacablewithRFIreducingferritesoneachend.
3)UseapowersupplywithanRFIreducingferriteapproximately5inchesfromtheDCplug.
4)Reorientorrelocatethereceivingantenna.
ProductName DataPort10SecurewithInternalKey
InterfaceTypes&
Speeds
SATA:upto150Mbps
Compatibility • 2.5”SATAHardDrives
• 3.5”SATAHardDrives
DataConnectors One(1)eSATAconnector
Encryption 128-bitAES(AdvancedEncryptionStandard)or256-bitAES
128-bit and 256-bit encryption are not cross-compatible
Connector
InsertionRating
25,000+Carrier-to-Frame
OperatingSystem
Requirements
• Windows7,Vista,orXP
• MacOSX
• LinuxdistributionsthatsupportSATA,USB,orFireWire800
Compliance EMIStandard:FCCPart15ClassB,CE
EMCStandard:EN55022,EN55024
FIPS:FIPS140-2,FIPSPUB197
ShippingWeights 3.00pounds(includesaccessories)
Dimensions 5.75”x7.87”x1.61”(146mmx200mmx41mm)
Warranty 3-yearlimitedwarranty.Seewarrantystatementfordetailsand
limitations.
Wedon’twantanythingtogowrongwithyourCRU-DataPort
product.Butifitdoes,TechSupportisstandingbyandready
tohelp.Contactusathttp://www.cru-dataport.com/technical-
support/customer-technical-support.php