Culligan Smart Filter Arsenic Reduction Water... User manual

Culligan®
Smart Filter
Arsenic
Reduction
Automatic
Water
Conditioner
Owners Guide

Thank You
And Welcome To Your New World Of Better Living With
Culligan Water.
The Culligan Smart Filter for Arsenic Reduction Water Conditioners with Soft-
Minder® Meter sensing device are tested and certied by WQA against NSF/
ANSI Standard 53 for the reduction of total arsenic (pentavalent and trivalent) as
veried and substantiated by test data.
For installations in Massachusetts, Massachusetts Plumbing Code
248 CMR shall be adhered to. Consult your licensed plumber for
installation of this system. This system and its installation must
comply with state and local regulations. The use of saddle valves is not permitted.
If this is your rst experience having ltered, conditioned water in your home, you’ll be amazed at
the marvelous difference it makes. We promise that you’ll never want to be without it again.
Congratulations, too, on selecting one of the “rst family” of water lters in the prestigious Culligan
Advanced Gold Series. With Culligan’s many years of knowledge and experience in water
treatment, you can be condent that the model you selected has been designed and engineered to
provide years of service with a minimum of care and attention.
Some localities have corrosive water. If you suspect corrosion, your Culligan Dealer has equipment
to control the problem.
This equipment complies with Part 15 of the FCC rules. Any changes or modications not expressly
approved by the manufacturer could void the user’s authority to operate the equipment. Changes or
modications not expressly approved by the party responsible for compliance could void the user’s
authority to operate the equipment.
2
Attention Culligan Customer:
The installation, service and maintenance of this equipment should be rendered by a qualied
and trained service technician. Your local independently operated Culligan dealer employs
trained service and maintenance personnel who are experienced in the installation, function
and repair of Culligan equipment. This publication is written specically for these individuals
and is intended for their use.
We encourage Culligan users to learn about Culligan products, but we believe that product
knowledge is best obtained by consulting with your Culligan dealer. Untrained individuals who
use this manual assume the risk of any resulting property damage or personal injury.
Warning! This device complies with part 15 of the FCC rules subject to the two
following conditions: 1) This device may not cause harmful interference. 2) This
device must accept all interference received including interference that may cause
undesired operation. Changes or modifications not expressly approved by the
party responsible for compliance could void the user’s authority to operate the
equipment.

Performance Data Sheets are included in this manual for various Culligan Smart Filter Arsenic
Reduction Water Conditioner models. Refer to the Performance Data Sheet for your specic lter,
as there are slight differences between the models. The lter warranty is located on page 24 of this
Owner’s Guide.
Specications........................................................................ 4
Conditioner Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Navigating the Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
First Time Set-up ..................................................................... 7
Set Time & Date..................................................................... 12
Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Manual Regeneration Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Care and Cleaning of your Water Conditioner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Things to Check Before you call for Service................................................ 18
Error Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
When and How to Bypass your Water Conditioner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Culligan Advanced Gold Series™ 10” Water Filter with Soft-Minder® Meter Performance Data Sheet . . . 21
Culligan Advanced Gold Series™ 12” Water Filter with Soft-Minder® Meter Performance Data Sheet . . . 22
Culligan Advanced Gold Series™ 14” Water Filter with Soft-Minder® Meter Performance Data Sheet . . . 23
Arsenic Fact Sheet ................................................................... 24
Warranty........................................................................... 26
Table of
Contents
3

4
Arsenic Filter Performance Specifications
10-inch System 12-inch System 14-inch System
General
Control Valve 1” Reinforced Thermoplastic
Timer Electronic GBE
Overall Conditioner Height 63 in. 61 in. 74 in.
Media tank Design Quadra-Hull Tank
Media Tank Dimensions (Dia x Ht) 10 x 54 in. 12 x 52 in. 14 x 65 in.
Filter Media Type and Quantity GFO, 1.5 cu. ft. GFO, 2.0 cu. ft. GFO, 4.0 cu. ft.
Underbedding Type and Quantity Cullsan, 15lb Cullsan, 20lb Cullsan, 25lb
Freeboard215” 16” 14”
Capacity375,000 Gallons 100,000 Gallons 200,000 Gallons
Rated Service Flow @ Pressure Drop 5 gpm @ 6 psi 6 gpm @ 6 psi 9.5 gpm @ 15 psi
Water Quality Criteria
pH Range 5.5 - 8.5
Arsenic < 100 μg/l
Iron < 0.3mg/l
Manganese < 0.05 mg/l
Phosphate < 0.5 mg/l
Silica < 30 mg/l
Sulfate < 100 mg/l
Hydrogen Sulfate < detect mg/l
TSS < 5 mg/l
Fluoride < 1 mg/l
Hardness < 300 mg/l
Turbidity < 5 NTU
Tannins < detect mg/l
Operating Pressure 20 - 120 psi
Operating Pressure Canada 20 - 90 psi
Operating Temperature 33 - 120oF
Electical Requirements 24 volts/60 Hz
Electrical Power Consumption, Min/Max 3 watts/45 watts
Drain Flow, Max14.5 gpm 5.5 gpm 10 gpm
Reconditioning Time
Backwash 10 Minutes
Fast Rinse 10 Minutes
1 Backwash at 120 psi
2 Measured from top of media surface to top surface of tank threads (backwashed and drained).
3 Capacity will vary by individual site based on water quality and usage.
Specifications

Water Meter Mode
In water meter mode, the controller keeps track of the quantity of water that has owed through the
resin bed. When the set point is reached, regeneration is triggered. If time clock backup is set and
the capacity has not been exhausted but the days since last regeneration is greater than time clock
backup, setting the lter will regenerate.
Remote Display Control
The remote display control displays the current status of the water lter and allows for remote
control. It can be located up to 200 feet away from the lter (depending upon building construction
materials). The wireless remote displays information about lter performance, problems, remaining
and allows remote control for regeneration.
The wireless remote control is designed to communicate at 915 MHz and to work without
interference with other 915 MHz devices such as cordless telephones and baby monitors.
Modem
The modem allows for the system to be remotely monitored detecting problems before they occur
and to keep the system software up to date with the latest advances.
Manual Regeneration
Manual regeneration can be initiated via the lter control valve or remote display. Manual
regeneration can be initiated to begin regeneration immediately or that night.
Settings
The Culligan Automatic Water Filter is designed to perform efciently on a wide range of water
supplies. In order to ensure proper operation of the lter, and before initiating the initial recharge
and putting the unit into service, the following settings need to be made.
Backwash
The backwash setting is important in that backwashing expands and loosens the media bed. This
ushes away the particulate matter that has accumulated in the bed. The backwash interval is
preset at the factory for 10 minutes, which is adequate for most water supplies. It is recommended
that the backwash cycle last just long enough so that the efuent from the drain line is clear.
Backwash too long and water is wasted, not long enough and the tank becomes fouled with
sediment. Refer to the programming section for instructions on adjusting the backwash time.
Pause Cycle
Because this Automatic Water Filter shares it timer with other water conditioning products, it
momentarily stops in a pause cycle. This setting is used in other controls for the eduction and
rinsing of salt, or other regenerant chemicals. The pause cycle is factory set at 2 minutes. Refer to
the programming section for instructions on adjusting the pause time.
Rapid Rinse
The rapid rinse setting settles and compacts the media after backwashing and ushes any
residual particulate matter from the bottom of the lter bed before returning the lter to the service
position. The rapid rinse setting is factory set at 10 minutes. Refer to the programming section for
instructions on adjusting the rapid rinse time.
Conditioner
Operation
5

6
Filtering
Jan-01-09 12:01 a
> 1) information
2) manual mode
3) set date/time
4) ACCESSORIES
1) information
> 2) manual mode
3) set date/time 4)
ACCESSORIES
1) information
2) manual mode
> 3) set date/time
4) ACCESSORIES
Manual Mode
regen off
Manual Mode
> regen off
Manual Mode
> regen now
Manual Mode
> regen tonite
> 1) information
2) manual mode
3) set date/time
4) accessories
regen tonite
Jan-01-09 12:01 a
This is the “home” screen. Pressing any
key except CANCEL (“x”) takes you to the
main menu.
This is the main menu. The pointer shows
where you are in the menu. The UP and
DOWN arrows move thru the menu.
Pressing the CHECK MARK key selects
that item on the menu.
Here we see the current value for “regeneration” is
“OFF”. Pressing the CHECK MARK turns on the
pointer symbol. The pointer indicates that you can
change the current value using the arrow keys.
The arrow keys allow you to scroll thru the
available options.
Pressing the CANCEL button from inside
the menu always takes you one step closer
to the “home” screen.
Now we are back to the home screen.
Note that the display will alternate between
“SOFTENING” and “REGEN TONITE”.
Navigating
the Menus
and Keypad

First Time
Set-up
Process
7
First Set-up Procedure
After completing the plumbing connections to the water softener, follow
these steps to turn on and program the softener controller.
STEP 1: Plug in the wall transformer
STEP 2: Perform the on-display “First Time Setup” process
„ Moves up the menu
‰ Moves down the menu
PChanges the display, accept desired change
X Cancel or exit
When a new controller is rst turned on, the display will show the
messages shown. The controller is designed to simplify the setup and
installation process by making some default recommendations during the
Initial Setup. The default settings are designed to be appropriate for most
common installations.
Default Settings
1= these items are changed on the Main Menu / Advanced / System Setup Menu
2= these items are changed on the Main Menu / Advanced / Regen Setup Menu
3= these items are changed on the Main Menu / Advanced / Regen Trigger Menu
1. Electronic Serial Number, FIrmware version and release date.
S/N: 00000123
FWV 119LT 01
Jan 26 2009
The second screen which shows is very important as it shows the electronic ID number of
the controller.
Controller
Remote
First Time Setup
Press Down
Time of Regen = 2:00 AM2
Regen Time = Delayed2
Time Clock Backup = OFF3
Day-of-week Regen = OFF3
Pre-Rinse Mode = OFF1
•
•
•
•
•

8
Pressing the DOWN arrow button will change the
display to read “Set Month”.
2. Set Month
• If the default selection is correct, pressing the DOWN arrow will accept that value and take
you to the next question.
• If the value displayed is NOT correct then pressing the CHECK MARK button will
change the display, as shown to show a “>” symbol next to the displayed value.
• The “>” symbol indicates that this value may be changed
by pressing the UP and DOWN arrow buttons. For
example, pressing the DOWN arrow while the “>” mark
is displayed changes the display from “JAN” to “FEB”.
• Once the desired value is displayed, this value can be accepted by pressing the
“CHECK MARK” button.
Pressing the DOWN arrow will accept that value and take you to the next question.
3. Set Day
Set Day
1
• If the value displayed is NOT correct, pressing the “CHECK MARK” button will change
the display, to show a “>” symbol next to the displayed value. Use the UP or DOWN arrow
to change the setting. Once the desired value is displayed, this value can be accepted by
pressing the “CHECK MARK” button.
Pressing the DOWN arrow will accept that value and take you to the next question.
4. Set Year
Set Year
2009
Set Month
> FEB
Set Month
Jan
Note: If this unit will be installed with a modem, it is required that this electronic ID number is
reported back to Culligan on the IQR form.

• If the value displayed is NOT correct, pressing the “CHECK MARK” button will change
the display, to show a “>” symbol next to the displayed value. Use the UP or DOWN arrow
to change the setting. Once the desired value is displayed, this value can be accepted by
pressing the “CHECK MARK” button.
Pressing the DOWN arrow will accept that value and take you to the next question.
5. Set 12 Hour or 24 Hour Clock
Clock Type
12 hr
• If the value displayed is NOT correct, pressing the “CHECK MARK” button will change
the display, to show a “>” symbol next to the displayed value. Use the UP or DOWN arrow
to change the setting. Once the desired value is displayed, this value can be accepted by
pressing the “CHECK MARK” button.
Pressing the DOWN arrow will accept that value and take you to the next question.
6. Set Hour
Set hour
7 am
• If the value displayed is NOT correct, pressing the “CHECK MARK” button will change
the display, to show a “>” symbol next to the displayed value. Use the UP or DOWN arrow
to change the setting. Once the desired value is displayed, this value can be accepted by
pressing the “CHECK MARK” button.
Pressing the DOWN arrow will accept that value and take you to the next question.
7. Set Minute
Set minute
32
• If the value displayed is NOT correct, pressing the “CHECK MARK” button will change
the display, to show a “>” symbol next to the displayed value. Use the UP or DOWN arrow
to change the setting. Once the desired value is displayed, this value can be accepted by
pressing the “CHECK MARK” button.
Pressing the DOWN arrow will accept that value and take you to the next question.
8. Set Valve Type
Note: The Gold Series Advanced is set-up as a 4-cycle control.
9
valve type
4-cycle

10
• If the value displayed is NOT correct, pressing the “CHECK MARK” button will change
the display, to show a “>” symbol next to the displayed value. Use the UP or DOWN arrow
to change the setting. Once the desired value is displayed, this value can be accepted by
pressing the “CHECK MARK” button.
Pressing the DOWN arrow will accept that value and take you to the next question.
9. Set Units or Metric Units
units
us-inch
• If the value displayed is NOT correct, pressing the “CHECK MARK” button will change
the display, to show a “>” symbol next to the displayed value. Use the UP or DOWN arrow
to change the setting. Once the desired value is displayed, this value can be accepted by
pressing the “CHECK MARK” button.
Pressing the DOWN arrow will accept that value and take you to the next question.
10. Set Softener or Filter
unit type
Filter
• If the value displayed is NOT correct, pressing the “CHECK MARK” button will change
the display, to show a “>” symbol next to the displayed value. Use the UP or DOWN arrow
to change the setting. Once the desired value is displayed, this value can be accepted by
pressing the “CHECK MARK” button.
Pressing the DOWN arrow will accept that value and take you to the next question.
11. Set Media Life
Media Life
50000 gallons Note: MEDIA LIFEis the estimated life expectancy of the
media.
• If the value displayed is NOT correct, pressing the “CHECK MARK” button will
change the display, to show a “>” symbol next to the displayed value. Use the UP or
DOWN arrow to change the setting. Once the desired value is displayed, this value
can be accepted by pressing the “CHECK MARK” button.
Pressing the DOWN arrow will accept that value and take you to the next question.

12. Set Total Capacity
Total capacity
1000 gallons Note: TOTAL CAPACITY is the estimated gallons in between
regeneration.
• If the value displayed is NOT correct, pressing the “CHECK MARK” button will
change the display, to show a “>” symbol next to the displayed value. Use the UP or
DOWN arrow to change the setting. Once the desired value is displayed, this value
can be accepted by pressing the “CHECK MARK” button.
Pressing the DOWN arrow will accept that value and take you to the next question.
13. Setup is Complete
Initializing
JAn-01-09 12:01 A
Once rst time setup is complete the circuit board microprocessor will automatically
calculate softener capacity and automatically “INITIALIZE” the control. The control
will automatically initiate a regeneration that night. The display will alternate between
“FILTERING” and “REGEN TONITE”.
11
regen tonite
JAN-01-09 12:01 a
Filtering
JAN-01-09 12:01 a

12
Set Date and TIme
To update the date or time and be updated at the control valve or remote display. Follow the
procedure below to update the date or time.
Filtering
JAN-01-09 12:01 A
Press DOWN arrow
Press the CHECK MARK button will change the display
to show a “>” symbol next to the displayed value.
2. Set Month
Pressing the DOWN arrow button will change the
display to read “Set Month”.
• If the default selection is correct, pressing the DOWN arrow will accept that value and take you to
the next question.
• If the value displayed is NOT correct then pressing the CHECK MARK button will
change the display, as shown to show a “>” symbol next to the displayed value.
• The “>” symbol indicates that this value may be changed
by pressing the UP and DOWN arrow buttons. For
example, pressing the DOWN arrow while the “>” mark
is displayed changes the display from “JAN” to “FEB”.
• Once the desired value is displayed, this value can be accepted by pressing the
“CHECK MARK” button.
Pressing the DOWN arrow will accept that value and take you to the next question.
Set Month
> FEB
Set Month
Jan
Set Date and
TIme
1) information
2) manual mode
3) set date/time
4) Accessories
1) information
> 2) manual mode
3) set date/time
4) Accessories

13
3. Set Day
Set Day
1
• If the value displayed is NOT correct, pressing the “CHECK MARK” button will change
the display, to show a “>” symbol next to the displayed value. Use the UP or DOWN arrow
to change the setting. Once the desired value is displayed, this value can be accepted by
pressing the “CHECK MARK” button.
Pressing the DOWN arrow will accept that value and take you to the next question.
4. Set Year
Set Year
2008
• If the value displayed is NOT correct, pressing the “CHECK MARK” button will change
the display, to show a “>” symbol next to the displayed value. Use the UP or DOWN arrow
to change the setting. Once the desired value is displayed, this value can be accepted by
pressing the “CHECK MARK” button.
Pressing the DOWN arrow will accept that value and take you to the next question.
5. Set 12 Hour or 24 Hour Clock
Clock Type
12 hr
• If the value displayed is NOT correct, pressing the “CHECK MARK” button will change
the display, to show a “>” symbol next to the displayed value. Use the UP or DOWN arrow
to change the setting. Once the desired value is displayed, this value can be accepted by
pressing the “CHECK MARK” button.
Pressing the DOWN arrow will accept that value and take you to the next question.
6. Set Hour
Set hour
7 am
• If the value displayed is NOT correct, pressing the “CHECK MARK” button will change
the display, to show a “>” symbol next to the displayed value. Use the UP or DOWN arrow
to change the setting. Once the desired value is displayed, this value can be accepted by
pressing the “CHECK MARK” button.

14
Pressing the DOWN arrow will accept that value and take you to the next question.
7. Set Minute
Set minute
32
• If the value displayed is NOT correct, pressing the “CHECK MARK” button will change
the display, to show a “>” symbol next to the displayed value. Use the UP or DOWN arrow
to change the setting. Once the desired value is displayed, this value can be accepted by
pressing the “CHECK MARK” button.
Pressing the DOWN arrow will accept that value and take you to the next question.
8. Daylight Savings TIme
Daylight Savings
Yes
Press the “CANCEL” button to return to the “HOME” screen.
• If the value displayed is NOT correct, pressing the “CHECK MARK” button will change
the display, to show a “>” symbol next to the displayed value. Use the UP or DOWN arrow
to change the setting. Once the desired value is displayed, this value can be accepted by
pressing the “CHECK MARK” button.
Pressing the DOWN arrow will accept that value and take you to the next question.
Press the “CANCEL” button to return to the “HOME” screen.

15
The following information can be displayed at the control valve or remote display.
From the home screen, press the DOWN arrow to
INFORMATION. Press the CHECK MARK button. Press the
down arrow to scroll through the INFORMATION menu.
Displays the estimated LIFE EXPECTANCY of the lter media.
Press the DOWN arrow to view the next screen.
Displays the ESTIMATED DAYS REMAINING of the lter media.
Press the DOWN arrow to view the next screen.
Displays the CURRENT FLOW RATE of unit. Press DOWN arrow
to view the next screen.
Displays TODAY’S WATER USAGE of unit. Press DOWN arrow
to view the next screen.
Displays AVERAGE DAILY WATER USAGE of unit. Press
DOWN arrow to view the next screen.
Displays when the NEXT REGENERATION WILL OCCUR of
unit. Press DOWN arrow to view the next screen.
Displays TOTAL WATER USED since the unit was rst installed.
Press DOWN arrow to view the next screen.
Continue to press the Xto return to the HOME screen.
filtering
JAN-01-09 12:01 a
filtering life left
49000
> 1) information
2) manual mode
3) set date/time
4) Accessories
filtering life left
184 days
Current Flow Rate
5.0 GPM
Today’s USage
200 Gallons
Average Daily
300 Gallons
Next Regen on
Jan-03
Total Water Used
150 Gallons
Information

16
Follow the procedure below to initiate a manual regeneration at the control valve or the remote
display.
Filtering
JAN-01-09 12:01 A
1) information
> 2) manual mode
3) set date/time
4) Accessories Press DOWN arrow
Pressing the CHECK MARK button will change the display
to show a “>” symbol next to the displayed value.
The “REGEN OFF” value is the default setting.
Use the UP or DOWN arrow to change the setting. Once the desired value is displayed, this value
can be accepted by pressing the “CHECK MARK” button.
By selecting the “REGEN TONITE” value the softener will
regenerate that night at 2:00 AM (or at the preset regeneration time)
By selecting the “REGEN NOW” value the softener will begin
regeneration immediately.
Press the “CANCEL” button to return to the “home” screen.
Manual
Regeneration
Manual Mode
>Regen OFF
Manual Mode
Regen tonite
Manual Mode
Regen now

17
Note: Following the manufacturer’s instructions regarding operation, maintenance and re-
placement requirements, including replacement of filters if applicable, is essential for Culligan’s
products to perform as advertised.
Care and
Cleaning of
Your Water
Conditioner
Following these simple precautions will help assure continued trouble-free service and keep your
Culligan Water Conditioner looking like new for years.
1 Use only mild soap and warm water when cleaning the exterior of the conditioner. Never use
harsh, abrasive cleaning compounds or those which contain acid, such as vinegar, bleach and
similar products.
2Important: Protect your water conditioner and the entire drainline from freezing
temperatures. DANGER! If your unit should freeze, do not attempt to disassemble
it. Call your Culligan Dealer.
3Important: Culligan water lters are sold for use on potable water, only. If at any time the
water becomes contaminated, such as during a “boil water” situation, the operation of the
water lter should be discontinued until it is veried that the water is again potable. To do this,
rotate the blue knob clockwise on the back of the water lter until it stops against the body of
the bypass valve. Then, call your Culligan dealer to have your system sanitized before it is
placed back into service.
4 Should service, adjustment or trouble-shooting information be needed which is not covered in
the Use and Care Guide, call your Culligan Dealer.
If you have further questions, please call your local independently operated Culligan dealer. He or
she will be glad to be of assistance to you. For your nearest Culligan dealer, call [phone].
Recommended Preventative Maintenance Inspection Schedule
The Culligan Gold Series water lter has been designed to provide a good, consistent service
life. Routinely inspecting the system may help avoid potentially costly breakdowns related to
circumstances outside of the control of the dealer and/or user. The lter is for problem water
use and routine maintenance is required. Contact your local Culligan dealer to perform routine
maintenance.
Component Suggested Inspection
Frequency
Reason for Maintenance
Entire System At Start-up, after infrequent
use (idle for one week or more)
or every 3 - 6 months if on a
private water supply.
On private supplies, the appearance of off-tastes and
odors, particularly if musty or “rotten egg” (caused by
harmless sulfate-reducing bacteria) may indicate a need
for the system to be sanitized.
Backwash Flow
Controller
Every 12 months or every time
service is performed on the
system.
Build up of sediment, iron and/or other foreign materials
(found in some water supplies but not necessarily all) could
negatively affect system performance. Monitor item for
normal or unexpected wear.
Media As needed. Replace when arsenic can no longer be removed.

18
Things to
Check Before
You Call For
Service
If you unexpectedly experience changes in your water, make these simple checks before calling
your Culligan dealer. One of the following conditions may be the reason for your interruption of
service.
Important
If any of the following conditions is found, the water conditioner should be manually recharged
according to instructions on page 3 after you have corrected the problem.
Power Supply
Check your power supply cord. Is it plugged fully into the electric outlet? Be certain that the outlet
is not controlled by a wall switch which has been turned off. Plug in the transformer then reset
conditioner to proper time of day.
Blown Fuse
Check the house fuse or circuit breaker panel. Replace a blown-out fuse or reset an open circuit
breaker.
Power Failure
Any interruption in your power supply or time changes - such as daylight savings - will disrupt your
conditioner’s recharge schedule by causing the timer to run off-schedule. Reset timer to proper
time of day.
Bypass Valves
Check to see if they are in the proper position. Cul-Flo-Valv® Bypass, if used, should be in the
“Service” position (see page 11). If hand valves are used, see that inlet and outlet valve are
opened and that the bypass valve is closed.
No Water
If you aren’t getting any water ow at all, make sure your water supply is working. Open a tap
ahead of the conditioner (outside tap) to see if you have any water pressure. If you have water
pressure, check the bypass valve. If it is in the Service position, put it into the bypass and call your
Culligan dealer for service.
Increased Usage
Guests, family additions, new water-using appliances, etc., all will result in more water usage and
will require more capacity from your conditioner. You can reprogram your recharging schedule by
following the directions on pages 4 – 6. Call your Culligan dealer for advice and save a service call.

19
If the words “PROBLEM FOUND” appear on the main screen, it indicates that there are one
or more errors detected. Pushing the “CHECKMARK” button will display the rst error present.
Pressing the DOWN arrow will show any additional errors present. At the bottom of this list the
user can “CLEAR THE ERROR” or “EXIT”. Pressing the “CHECKMARK” button on the “CLEAR
THE ERROR” message causes the controller to re-check to see if the error condition still exists, if it
still exists, the error will remain displayed on the main screen. If the error no longer exists the main
menu will return to displaying “SYSTEM OK”.
Error
Description Reason for Error Comment/ Clearing Error Message
No Remote
RF
Signal
Main board is not receiving a
signal from the remote
Remote is off, out of range or on a different channel from the main
board. If interference is suspected, try moving the remote closer or
switching to a different channel on both the main and remote units
Motor
Position
Error
Motor did not move when it
should. No feedback from
switches
Use manual motor control to see if motor is actually working and not
jammed. Use Diagnostics/ Sensor menu to verify that the optical or
mechanical position switches are working
Replace
Filter
Media
Total gallons thru the unit has
exceeded the specied capacity
of the media
Replace the media. Reset the media lter life at Main Menu/
Advanced Setup/Regen Settings/ Media Life
Call Culligan at
xxx-xxx-xxxx
This message is displayed if an
error has been detected that
requires servicing and
no modem installed in the
system
Call the number shown. If possible, place this call using a phone
that will allow you to see and enter changes to the main controller if
required by the service technician during the call
Position Sensor
Error
The motor is turning, but the
position sensor appears to be
incorrect
Check the motor using manual motor control and the position
sensors using Main Menu/ Advanced/ Diagnostics Sensors
Low Battery Battery needs replacement Replace with Panasonic Model# CR 2032 3V battery.
Error Codes

To BYPASS, turn the blue knob clockwise (see directional
arrow on end of knob) until the knob stops as shown.
DO NOT OVERTIGHTEN!
20
Normally, all water except outside lines passes through the water conditioner. There are times
when the water conditioner should be bypassed, using the push-button Cul-Flo-Valv® Bypass, or a
3-way bypass valve. You should bypass:
1. If lines to outside faucets do not bypass the water conditioner, and you do not want to waste
conditioned water on lawn sprinkling or other outside uses.
2. If you are going away on vacation and want to save salt by not having the unit recharge while
you’re away.
Bypass Valve
In the back of Culligan water conditioners is a push-button Cul-Flo-Valv® Bypass. To bypass unit,
simply turn the blue knob clockwise. To return to service, reverse the procedure - turn the blue
knob counter-clockwise.
When and
How to
Bypass
Your Water
Conditioner
Bypassed
Soft Water
To return to SERVICE, turn the blue knob counter-clockwise (see directional arrow on end of knob)
until the knob stops as shown.
DO NOT OVERTIGHTEN!
About 1-1/4”