CUMMINS ALLISON JetTouch User manual

JetTouch®
Workstation
Operating Guide
852 Feehanville Drive
Mt. Prospect, IL 60056
800 786 5528
cumminsallison.com
© 2013 Cummins-Allison Corp. All rights reserved.
All trademarks remain the property of their respective owners.
Cummins-Allison Corp. has endeavored to make the content of this document accurate and complete, but this information is
subject to correction or change without prior notice.
This manual contains proprietary information of Cummins-Allison Corp. It is intended solely for the
information and use of parties authorized by Cummins Allison to maintain the equipment described
herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for
any other purpose without express written permission of Cummins Allison.
022-7811-00 Rev. A

Diagrams | JetTouch®Workstation | 3
Table of Contents
About This Guide...................................................................................................2
Specications .......................................................................................................2
Diagrams..............................................................................................................3
Getting Started .....................................................................................................5
How to Process a Transaction ..............................................................................10
How to Use the Supervisor Menu ......................................................................... 11
Stopping Conditions and Recovery Steps .............................................................. 18
Daily Cleaning Procedures.................................................................................... 19
About This Guide
This guide covers basic and some advanced features of the JetTouch®workstation,
which is a touch-screen PC terminal that runs JetTouch casino settlement software.
The versatile workstation communicates with JetScan®and JetScan iFX®scanners,
as well as JetSort®coin sorters, to provide a comprehensive back-ofce solution.
For assistance with advanced workstation setup and conguration, please contact
a Cummins Allison representative.
Specications
Please follow the operating guidelines below:
Diagrams
Operating Guidelines
Temperature range 50ºF – 90ºF
Humidity range 20% – 80%, without condensation
Ventilation
Allow at least 1 inch of air clearance from ventilation
holes on the PC terminal. Air must ow freely around
the terminal at all times.
Power supply
The customer must provide a single-phase, dedicated
power line that meets the machine’s power rating(s).
Use a properly grounded circuit breaker in compliance
with applicable local electrical code.
Diagrams
This section outlines features of the JetTouch workstation.
PC Terminal
Port Panel
The port panel is located under the display, as shown below.
Communication options include:
•Four RS-232 serial communication ports. Ports 3 and 4 need an adapter harness.
The port labeled COM4 is pre-congured for a printer and requires one of the
harnesses for connection. Two harnesses are included with every purchase.
•Six USB ports. Four are located under the display, and two are located in the panel
on the left side of the display near the power switch.
•An external VGA port. The port can be used for a security camera video feed or an
external display.
2 | JetTouch®Workstation | Table of Contents
Power switch and
USB port panel
Touch-screen display
LED indicator
UPS battery under base
Port panel

Getting Started | JetTouch®Workstation | 54 | JetTouch®Workstation | Diagrams
Getting Started
This section outlines basic features and functions of the JetTouch workstation.
Powering ON
To turn the unit ON:
•Ensurethepowercordisrmly
plugged into a grounded outlet.
•Pressthepower switch.
The system performs a condence-test
routine and prompts the SYSTEM START
screen.
Signing ON the System
To sign onto the system and begin processing notes:
1. Select a processing type on the SYSTEM START screen.
2. The SYSTEM SIGN-ONscreenappears.EntertheoperatororsupervisorIDusingthe
numeric keypad and press ENTER.
Two USB ports
Default processing types
Power
switch
Left side view
UPS Battery
Ifpowerfailureoccurs,theUPSbattery
gives users the opportunity to perform
a controlled system shutdown, which
reduces the risk of hard-drive failure. The
battery is located on the bottom of the
unit, as shown at right.
LED Indicator
TheLEDindicatorbelowthetouchscreen
communicates important information
about the machine’s power status.
Indicatorstatusesaredescribedinthe
following chart.
Lithium battery installed.
Only replace battery with battery of same type.
Follow local environmental protection laws and regulations when
discarding used batteries.
Indicator
Status
System
Status
External
Power UPS Battery Powering Up
Off Off Off Present Not allowed
Green Off On No inuence Allowed
Blue On On No inuence Not required
Blue/flash On Off Activated Not required
Green/
rapid flash On Off Running at low
capacity Not required
The system default supervisor ID and password is 1111.
This ID may be deleted once a new supervisor is created. Press PASSWORD
MAINTENANCE on the SUPERVISOR MENU to add, change or delete IDs and
passwords.
Use this 9/09
Helv. Bold
Oblique
41.29
Customized processing types
created in SETUP

6 | JetTouch®Workstation | Getting Started Getting Started | JetTouch®Workstation | 7
Main-Processing Screen
Most transaction-processing functions are performed on the main-processing screen.
Button Description
MANUAL CURRENCY
Press to manually input currency totals and add them
to JetScan or JetScan iFX processing totals. The
total currency amount – including manual entries and
scanner processing totals – appears in the value eld
directly below the MANUAL CURRENCY button.
COIN
Press to input coin amounts by total or denomination.
The coin total appears in the value eld directly below
the COIN button. Coin entry is activated in SET UP.
ACCOUNT
INFORMATION
Press to input account information for the current
sub-batch/batch. Account information is activated and
dened in SET UP.
NON-CASH
Press to input media such as checks, coupons and
tickets. Non-cash entry is activated and dened in
SET UP.Ifonenon-cashitemisactivatedinSET UP,
the NON-CASH button converts to the active non-cash
item.
END OF BATCH
Press to:
•Endthecurrentbatch.
•Transferbatchtotalstothedaytotalregister.
•Resetbatchtotalsforthenexttransaction.
END OF SUB-BATCH
Press to:
•Endthecurrentsub-batch.
•Transfersub-batchtotalstothecurrentbatchtotal
register.
•Resetsub-batchtotalsforthenexttransaction.
•Prepareforprocessinganothersub-batchor
ending the current batch.
START
Press to:
•Startthetransaction.
•Prompttherstdata-entryeld,ifenabled.
Processing Activity Buttons
Processing activity buttons are described in the following chart. With the exception of
START, CONT and STOP, active buttons are blue, and inactive buttons are gray.
3. EnterthepasswordusingthenumerickeypadandpressENTER. The password
appears as asterisks (****) in the password eld.
4. OnceavalidoperatororsupervisorIDandpasswordareentered,themain-
processing screen appears.
To return to the SYSTEM START screen without signing on, press CANCEL.
Powering OFF
To turn the unit OFF, press the power switch.
Ifnecessary,removethepowercordoncethePCterminalisOFF.
Main-Processing Screen
1. Active title bar 5. Status bar
2. Processing activity buttons 6. Numeric keypad
3. Value elds 7. Function buttons
4. Current batch totals
2
1
3
4
5
2
7
6

8 | JetTouch®Workstation | Getting Started Getting Started | JetTouch®Workstation | 9
Function Buttons
Button Description
SIGN OFF Press to sign the current operator or supervisor off
the system and prompt the SYSTEM START screen.
SELL CURRENCY
Press to perform an accounting function that allows
currency to be debited and sold from workstation
totals.
TOTALS
Press to prompt the TOTALS MENU, which is used to
view or print reports of system totals. The following
reports are available:
•Account. Shows totals for one or all accounts.
•Current batch. Shows totals for the current and
incomplete batch.
•Day. Shows cumulative totals since the last
system clear.
•LIST2 breakdown. Shows all items entered into
theLIST2eldforthecurrentprocessingsession.
•LIST2 lookup. Prompts a screen that is used to
ndapreviouslyprocesseditemintheLIST2eld.
LIST2mustbeON in SET UP for this feature to
work.
•Operator ID. Shows totals for one or all operators.
•Previous batch. Shows totals for the previously
completed batch.
•Sell currency. Shows totals for all previously sold
currency.
•Sub-batch. Shows totals for the previously
completed sub-batch.
MENU
Press to prompt the OPERATOR MENU or SUPERVISOR
MENU. Credentials entered on the SYSTEM SIGN ON
screen determine which screen appears.
Status Bar
No. Name Description
1. Supervisor/
operator ID
This screen name is associated with the
operator or supervisor currently signed onto
the system.
2. Current system date
This is the system date which is controlled by
the operating system. To adjust the date,
contact a Cummins Allison representative.
3. Current
processing type
This is the current processing type selected by
the user.
4.
Account number
for current batch in
process
This number was entered on the ACCOUNT
INFORMATION screen.
5.
Labels (A, B, C and D)
for the current batch
in process
These elds were populated on the ACCOUNT
INFORMATION screen.
6. On-line status
indicator
This eld indicates three statuses, as outlined
below:
•ON-LINE: The workstation is on-line serially
with the JetScan or JetScan iFX scanner.
•OFF-LINE: The workstation is off-line serially
with the JetScan or JetScan iFX scanner.
•DISCONNECTED: The workstation is
disconnected from the JetScan or JetScan
iFXscanner.Ensurethescannerhaspower.
Contact a Cummins Allison representative
if connection cannot be restored.
1
2
3
4
6
5
Button Description
CONT This button is not functional.
STOP This button is not functional.

How to Use the Supervisor Menu | JetTouch®Workstation | 1110 | JetTouch®Workstation | How to Process a Transaction
How to Process a Transaction
Follow the steps below to process a transaction on the JetTouch workstation:
1. Press START on the workstation main-processing screen.
2. Place currency in the hopper on the JetScan or JetScan iFX scanner. Allow the
scanner to process the currency.
3. Ifprompted,enterdataontheACCOUNT INFORMATION screen.
4. Remove processed currency from all pockets on the scanner. Currency totals are
automatically transferred to the workstation MANUAL CURRENCY ENTRY screen.
5. Entercoinandnon-cashitems–suchaschecks,tickets,coupons,etc.–onthe
workstation.
How to End a Sub-Batch
Follow the steps below to end a sub-batch:
1. Complete the transaction for the current sub-batch.
2. Press END OF SUBBATCH on the main-processing screen. The button changes to
END OF BATCH.
3. Start a new sub-batch or end the current batch.
How to End a Batch
Follow the steps below to end a batch:
1. Complete the transaction for the current batch.
2. Press END OF BATCH on the main-processing screen.
3. Start a new batch.
The current sub-batch cannot be ended until data is entered on the ACCOUNT
INFORMATION screen. If the text on the END OF SUBBATCH button is gray,
then account information has not been entered. Enter account information
to proceed.
The process of ending a batch cannot begin until an active sub-batch is
ended rst. Follow the steps above.
The current batch cannot be ended until data is entered on the ACCOUNT
INFORMATION screen. If the text on the END button is gray, then account
information has not been entered. Enter account information to proceed.
How to Use the Supervisor Menu
The SUPERVISOR MENU shown below appears when:
•MENU is pressed on the main-processing screen and a supervisor-level user
signs onto the system.
•SUPERVISOR MENU is pressed on the SYSTEM START screen and a valid
supervisor password is entered.
•SUPERVISOR MENU is pressed on the OPERATOR MENU by a supervisor.
Supervisor Menu Description
EXIT Press EXIT to return to the main-processing screen.
SET UP Press SET UP to congure workstation settings.
Supervisor Menu Operator Menu

12 | JetTouch®Workstation | How to Use the Supervisor Menu How to Use the Supervisor Menu | JetTouch®Workstation | 13
Supervisor Menu Description
END OF DAY
Press END OF DAY to prompt the END OF DAY screen below.
When all processing for the session or day is complete,
end-of-day procedures must be performed to properly close
out the system.
Follow the end-of-day procedures below to ensure
system files are properly closed:
1. AtPRINTDAYREPORT,pressYES to print a second day
report after the system is cleared.
2. AtCLEARSYSTEM,pressYES to clear the system.
Processed totals are cleared from memory and data
tables are reset to zero balances.
3. Press END to automatically begin the end-of-day
procedures. Once procedures are complete, the SYSTEM
START screen appears.
ON LINE
Press ON LINE to connect or disconnect serial-port
communications to the JetScan or JetScan iFX scanner.
To place the workstation in the on-line status:
1. Press ON LINE. The active button is yellow, and the
workstation is ready to transmit and receive data.
2. Press EXIT to return to the main-processing screen.
Pressing CANCEL exits the END OF DAY screen
without executing end-of-day procedures and
prompts the SUPERVISOR MENU.
STOP
Supervisor Menu Description
PASSWORD
MAINTENANCE
Press PASSWORD MAINTENANCE to prompt the
PASSWORD MAINTENANCE screen below. This screen is
usedtoadd,changeordeleteIDsandpasswords.
There are two user groups:
•Operators,whohavebasicuserrights.
•Supervisors,whohavebasicuserrightsplusthe
ability to use the SUPERVISOR MENU, SET UP and
DIAGNOSTICS; make overrides; and more. At least
one supervisor must be active.
Follow the steps below to add a new operator or
supervisor:
1. Press ADD NEW OPERATOR to prompt the ADD NEW
OPERATOR screen.
2. TheOPERATORIDeldishighlighted.Enteran
operatorIDnumberupto12charactersinlength.
Press ENTER.
3. TheOPERATORPASSWORDeldishighlighted.Enter
an operator password number up to nine characters in
length. Press ENTER.
4. TheCONFIRMOPERATORPASSWORDeldis
highlighted.Entertheoperatorpasswordnumber
again. Press ENTER.
5. TheNAMEeldishighlighted.Enteranoperatorname
up to 15 characters in length. Press ENTER. The
SUPERVISOReldishighlighted.

14 | JetTouch®Workstation | How to Use the Supervisor Menu How to Use the Supervisor Menu | JetTouch®Workstation | 15
Supervisor Menu Description
PASSWORD
MAINTENANCE
(Continued)
6. Do one of the following:
•Ifthenewoperatorwillnothavesupervisor-level
access, go to Step 7.
•Ifthenewoperatorwillhavesupervisor-level
access,presstheboxnexttoSUPERVISOR.A
check mark appears in the box. Go to Step 7.
7. Do one of the following:
•PressOK to save entries and return to the
PASSWORD MAINTENANCE screen. Press OK again
to return to the SUPERVISOR MENU.
•PressCANCEL to return to the PASSWORD
MAINTENANCE screen without saving entries.
EXPORT LIST2
Press EXPORT LIST2 to:
•Exportdatatoaspeciclocalornetworklocation.
TheITsystemadministratormustgivetheworkstation
access rights to the network.
•Promptthefollowingscreenwhichshowsthele
name, le size and target directory.
Supervisor Menu Description
EXPORT LIST2
(Continued)
When a le with the same name already exists in the
target directory, the following screen appears. The
previously exported le may not have been removed
from the target directory.
Do one of the following:
•PressAPPEND to add information from the current
le to the existing le in the target directory.
•PressOVERWRITE to overwrite the existing le in the
target directory with the new data.
•PressCANCEL to return to SUPERVISOR MENU
without exporting data.
CLEAR SYSTEM
Press CLEAR SYSTEM to prompt the warning screen
below. This screen is used to clear all processed totals
from memory and reset data tables to zero balances.
This function should be performed at the end of a
processing day or shift.
A variety of data le formats are available.
A le format must be selected in SET UP for
EXPORT LIST2 to work. Consult a Cummins
Allison representative to select a le format
for a specic application.
If the LIST2 button is renamed in SET UP, the
new name appears on the button instead of
LIST2.

16 | JetTouch®Workstation | How to Use the Supervisor Menu How to Use the Supervisor Menu | JetTouch®Workstation | 17
Supervisor Menu Description
CLEAR SYSTEM
(Continued)
To clear the system:
1. Press CLEAR.
2. When an export le format is selected in SET UP, and
day totals are not exported before pressing CLEAR,
the following screen briey appears:
Once the screen clears, return to the SUPERVISOR MENU
to export day totals before attempting to clear the
system again.
EXPORT DAY
TOTALS Press EXPORT DAY TOTALS to:
•Exportdatatoaspeciclocalornetworklocation.
TheITsystemadministratormustgivetheworkstation
access rights to the network.
•Promptthefollowingscreenwhichshowsthele
name, le size and target directory.
Supervisor Menu Description
EXPORT DAY
TOTALS
(Continued)
When a le with the same name already exists in the
target directory, the following screen appears. The
previously exported le may not have been removed
from the target directory.
Do one of the following:
•PressAPPEND to add information from the current
le to the existing le in the target directory.
•PressOVERWRITE to overwrite the existing le in the
target directory with the new data.
•PressCANCEL to return to SUPERVISOR MENU
without exporting data.
DATABASE
MANAGEMENT
This is an advanced function. Please contact a Cummins
Allison representative for more information.
STOP
Performing this step clears all system totals.
Make sure there is intent to perform this
function. Things to consider before performing
this step include: Is processing complete? Have
the totals balanced? Have reports been printed?
To return to the SUPERVISOR MENU without
clearing the system, press CANCEL.
A variety of data le formats are available.
A le format must be selected in SET UP for
EXPORT DAY TOTALS to work. Consult a
Cummins Allison representative to select
a le format for a specic application.

18 | JetTouch®Workstation | Stopping Conditions and Recovery Steps Daily Cleaning Procedures | JetTouch®Workstation | 19
About to Clear System
Condition CLEAR SYSTEM was
pressed on the SUPERVISOR MENU.
Action Do the following:
•PressCLEAR to clear the system.
•PressCANCEL to return to the
SUPERVISOR MENU.
Totals Have Already
Been Exported
Condition EXPORT DAY TOTALS was
pressed on the SUPERVISOR MENU, and
the day totals le had already been
exported earlier that day.
Action Do the following:
•PressOK to export day totals again.
•PressCANCEL to return to the
SUPERVISOR MENU.
Export Day Totals
Condition CLEAR SYSTEM was
pressed on the SUPERVISOR MENU prior
to exporting day totals. The system and
totals cannot be cleared until the day
totals le is exported.
Action Do the following:
1. Press EXPORT DAY TOTALS on the
SUPERVISOR MENU.
2. Press CLEAR SYSTEM on the
SUPERVISOR MENU.
Value Too Large
Condition The number of characters
entered into a eld exceeded the limit.
Action Press OK and enter a valid
number.
Stopping Conditions and Recovery Steps
The following conditions cause the JetTouch workstation to stop and require action by
the user.
Daily Cleaning Procedures for the PC Terminal
Recommended Cleaning Materials
Simple Green, the recommended cleaning agent, can be an eye
irritant. Avoid eye contact.
If eye contact occurs, ush eye(s) with cool water for 5 minutes
– remove contact lenses if present – continue ushing eye(s)
with cool water for 15 more minutes. If irritation persists,
consult physician.
Individuals with sensitive skin should rinse hands after using.
•Microbertowels. (Part number: 022-2223-00.)
A dry or pre-moistened microber towel may be used.
 IfusingSimpleGreenconcentrate,diluteto:1ounceofSimpleGreenper
8 ounces of water. For material-safety-data sheets, see simplegreen.com.
Daily Cleaning
1. Wipe the PC terminal’s touch-screen display with a dry or pre-moistened
microber towel.
2. Wipe the PC terminal’s exterior surfaces with a dry or pre-moistened microber
towel.