Custom Audio Electronics TFTCM112II User manual

OEM
Commands manual:
DOMC-0001e
TPTCM112II
USER MANUAL

All rights reserved. Total or partial reproduction of this manual in whatever form, whether by printed or elec-
tronic means, is forbidden. While guaranteeing that the information contained in it has been carefully checked,
CUSTOM ENGINEERING SPA and other entities utilized in the realization of this manual bear no responsibility
for how the manual is used.
Information regarding any errors found in it or suggestions on how it could be improved are appreciated. Since
products are subject to continuous check and improvement, CUSTOM ENGINEERING SPA reserves the right
to make changes in information contained in this manual without prior notification.
Copyright © 2011 CUSTOM ENGINEERING S.p.a. – Italy
CUSTOM ENGINEERING S.p.A.
Str. Berettine 2 - 43010 Fontevivo (PARMA) - Italy
Tel.: [phone] - Fax: [phone]
http: www.custom.biz
Customer Service Department:
Email: [email protected]

THE IMAGES USED IN THIS MANUAL ARE USED AS AN ILLUSTRATIVE EXAMPLES.
THEY COULDN’T REPRODUCE THE DESCRIBED MODEL FAITHFULLY.
UNLESS OTHERWISE SPECIFIED, THE INFORMATION GIVEN
IN THIS MANUAL ARE REFERRED TO ALL MODELS
IN PRODUCTION AT THE ISSUE DATE OF THIS DOCUMENT.
User Manual TPTCM112II

TPTCM112II User Manual

PRINTER COMPONENTS
TPTCM112II-UC-0051
Unblocking lever for print head1.
Paper in sensor2.
LF LINE FEED key3.
FF FORM FEED key4.
POWER ON Led5.
STATUS Led6.
NEAR PAPER END Led7.
Paper in8.
RS232 serial interface connector9.
USB serial interface connector10.
Near paper end connector for Paper roll holder sup-11.
port (OPTIONAL)
Power supply connector12.
Near paper end sensor13.
Paper roll holder14.
Plastic seeger to adjust the paper width15.
Autocutter16.
Paper out17.
Printing mechanism + head sensor18.
Printing mechanism motor19.
Metal chassis with control board20.
Right or left fork sensor for paper21. (OPTIONAL)
Right of left reflex sensor for paper22. (OPTION-
AL)
67 5 4 3 1
2
9
14
8
15
10
11
12
13
16
17
18
AA
AA
B
B
B
20 21 2219
User Manual TPTCM112II

6 TPTCM112II User Manual

1 INTRODUCTION......................................................................................................................................................9
1.1 Explanatory notes used in this manual............................................................................................................. 9
1.2 General safety information ............................................................................................................................... 9
1.3 Unpacking the printer ..................................................................................................................................... 10
1.4 Printer description .......................................................................................................................................... 11
2 INSTALLATION AND USE.....................................................................................................................................13
2.1 Power Supply ................................................................................................................................................. 13
2.2 Self-test .......................................................................................................................................................... 14
2.3 Configuration .................................................................................................................................................. 15
2.4 Hexadecimal dump......................................................................................................................................... 16
2.5 Maintenance................................................................................................................................................... 17
2.5.1 External cleaning......................................................................................................................................... 17
2.5.2 Cleaning the print head: TPTCM112II-UC-0051.......................................................................................... 18
2.5.3 Cleaning the autocutter: TPTCM112II-UC-0051.......................................................................................... 19
2.5.4 Loading the paper: TPTCM112II-UC-0051.................................................................................................. 23
2.5.5 Changing the paper roll: TPTCM112II-UC-0051 ......................................................................................... 24
3 INTERFACE...........................................................................................................................................................27
3.1 RS232 serial interface .................................................................................................................................... 27
3.2 USB Interface ................................................................................................................................................. 29
4 TECHNICAL SPECIFICATIONS............................................................................................................................31
4.1 Character Specifications ................................................................................................................................ 33
4.2 Label dimension: TPTCM112II-UC-0051........................................................................................................ 34
4.3 Printer dimensions: TPTCM112II-UC-0051.................................................................................................... 35
4.4 Printer dimensions with paper roll holder support: TPTCM112II-UC-0051..................................................... 36
5 CHARACTER SETS ..............................................................................................................................................37
A.1 ACCESSORIES..................................................................................................................................................41
A.1.1 Power supply .............................................................................................................................................. 41
A.1.2 Connection cables ...................................................................................................................................... 42
A.1.3 Adjustable paper roll holder support ........................................................................................................... 42
A.2 SPARE PARTS...................................................................................................................................................46
TABLE OF CONTENTS
TABLE OF CONTENTS
User Manual TPTCM112II 7

TABLE OF CONTENTS
8 TPTCM112II User Manual

1 INTRODUCTION
In addition to the Introduction which includes a description of the explanatory notes used in the manual, general safety
information, how to unpack the printer and a brief description of the printer including its basic features, this manual
is organized as follows:
Chapter 1: Contains the information required for correct printer installation and its proper use
Chapter 2: Contains information on interface specifications
Chapter 3: Contains a description of the printer command set
Chapter 4: Contains Technical Specifications of the printer
Chapter 5: Contains the character sets (fonts) used by the printer
1.1 Explanatory notes used in this manual
N.B.
Gives important information or suggestions relative to the use of the printer.
WARNING
Information marked with this symbol must be carefully followed to guard against damaging the
printer.
DANGER
Information marked with this symbol must be carefully followed to guard against operator injury
or damage.
1.2 General safety information
Read and keep the instructions which follow.•
Follow all warnings and instructions indicated on the printer.•
Before cleaning the printer, disconnect the power supply.•
Clean the printer with a damp cloth. Do not use liquid or spray products.•
Do not operate the printer near water.•
Do not use the printer on unstable surfaces that might cause it to fall and be seriously damaged.•
During the integration of the printer, we strongly warn to keep an adeguate paper loop outlet underneath•
the presenter, in order to allow the receipt being properly printed out.
Only use the printer on hard surfaces and in environments that guarantee proper ventilation.•
Make sure the printer is placed in such a way as to avoid damage to its wiring.•
Use the type of electrical power supply indicated on the printer label. If in doubt, contact your retailer.•
Do not block the ventilation openings.•
Do not introduce foreign objects of any kind into the printer as this could cause a short circuit or damage parts•
that could jeopardize printer functioning.
Do not spill liquids onto the printer.•
Do not carry out technical operations on the printer, with the exception of the scheduled maintenance procedures•
specifically indicated in the user manual.
Disconnect the printer from the electricity supply and have it repaired by a specialized technician when:•
A. The feed connector has been damaged.
B. Liquid has seeped inside the printer.
C. The printer has been exposed to rain or water.
D. The printer is not functioning normally despite the fact that all instructions in the users manual have
been followed.
E. The printer has been dropped and its outer casing damaged.
F. Printer performance is poor.
G. The printer is not functioning.
1. INTRODUCTION
User Manual TPTCM112II 9

1.3 Unpacking the printer
Remove the printer from its carton being careful not to damage the packing material so that it may be re-used if the
printer is to be transported in the future. Make sure that all the components illustrated below are present and that
there are no signs of damage. If there are, contact Customer Service.
General instructions1.
Paper roll2.
Upper foam packing shell3.
Kiosk & Self-Service Solutions CD4.
Power supply cable (2 ways)5.
Printer6.
Lower foam packing shell7.
Box8.
Adjustment bracket for paper9.
6
7
8
9
1
2
3
5
4
Open the printer packaging.•
Take out the paper roll.•
Take out the installation instructions•
and CD.
Lift the protection packing shell and•
take out the printer.
Keep the box packing materials in•
the event the printer must be trans-
ported/shipped in the future.
1. INTRODUCTION
10 TPTCM112II User Manual

1.4 Printer description
The TPTCM112II printer is comprised of a metal frame, paper roll holder, printing mechanism and a cutter.
The following keys are located on the control panel: FF FORM FEED, LF LINE FEED, “POWER ON” Led, “NEAR
PAPER END” Led and “STATUS” Led.
• FF FORM FEED key During power-up, if the FF FORM FEED key is held down, the printer will per-
form the GRAPHIC TEST.
If the FF FORM FEED key is enabled, press it with printer on to print all the
logos stored in the printer. If the FF FORM FEED key is not enabled and the
printer is in Custom Emulation mode, when the key is pressed, the code $0C
is transmitted on the RS232 serial line. This function may be modified by the
$1B $3D software command (see Command Reference).
• LF LINE FEED key During power-up, if the LF LINE FEED key is held down, the printer will per-
form the FONT TEST routine. If it has the version with chinese simplified font
GB2312 at the end of the FONT TEST is printed all characters set.
With printer on, when the LF LINE FEED key is pressed, the printer advances
the paper so that it may be inserted manually in the printing mechanism.
• FF + LF key During power-up, if both keys are held down, the printer enters the print SETUP
routine. Following the print-out of the setup report, the printer remains in standby
until a key is pressed or signals arrive from the serial port; each 8 characters it
prints out hexadecimal and ASCII codes (if the characters are underlined, the
receive buffer is full); see Receive buffer hexadecimal print-out.
• “POWER ON” Led Indicates that the printer is on.
(green)
• “Near Paper End” Led Indicates that the paper is about to run out.
(red)
• “STATUS” Led
(yellow) Indicates printer status; the check is made on-line. Given in the table below
are the various LED signals and the corresponding printer status.
STATUS
LED COLOUR DESCRIPTION
OFF Error
ON Printer on: no error
FLASHING
RECOVERABLE ERROR
Fast ON ON ON ON ON Heading over temperature
Slow ONON
OFF Paper end
Slow
(Fast ON)
ON ON ON
OFF OFF Print head unblocked
1. INTRODUCTION
User Manual TPTCM112II 11

1. INTRODUCTION
12 TPTCM112II User Manual

2 INSTALLATION AND USE
2.1 Power Supply
For the power supply, the printer is equipped with a male, 90° mobile screw terminal. The signals on the power sup-
ply connector pins are as follows:
PIN SIGNAL DESCRIPTION
1GND Ground signal
2+Vin* Vcc Power supply
CONNECTOR TYPE:
Header: 90° Mobile screw terminal (pitch 5.08mm)
Housing: Mobile screw terminal (AWG 20-14)
J5
1
NOTE
(*) For further informations see Chapter 4.
WARNING
Respect power supply polarity.
2. INSTALLATION AND USE
User Manual TPTCM112II 13

2.2 Self-test
Printer operating status is indicated in the configuration print-out in which, next to the name of the components dis-
played (see Figure), the following information is given:
under• INTERFACE is given the interface
present. When USB cable is plugged, the
message USB will appear next to the ad-
dress assigned by the Host to the USB pe-
ripheral device in use (see Figure). When
the serial cable is plugged the message
RS232 will appear.
under• EEPROM TEST, the message OK
appears if functioning and NOT OK if
faulty.
under• CUTTER TEST, the message OK
appears if functioning and NOT OK if
faulty.
under• EJECTER TEST, the message
NONE.
• under• NOTCH THRESHOLD is given the
notch sensor output voltage (0.8 = default
value).
PRINTER SETUP
INTERFACE ...................................USB: 1
EEPROM TEST..............................OK
CUTTER TEST...............................OK
EJECTER TEST.............................NONE
NOTCH THRESHOLD [V] = 0.8
HEAD TEMPERATURE [°C] = 22.5
PAPER PRINTED [cm] = 840
CUTCOUNTER = 604
POWER ON COUNTER = 189
Printer Emulation.......................: CUSTOM TPT
Baud Rate .................................: 9600 bps
Data Length...............................: 8 bits/chr
Parity .........................................: None
Handshaking .............................: XON/XOFF
USB Address N. ........................: 0
USB Status Mon........................: Disabled
Autofeed ....................................: CR Disabled
Panel Key..................................: Enabled
Print Mode .................................: Normal
Height Mode ..............................: x 1
Width Mode ...............................: x 1
Justification................................: Left
Font dimension..........................: 16x24 52 col.
Chars / line ................................: A=58 / B=80 col
Speed / Quality..........................: Normal
Current ......................................: Normal
Paper autoload ..........................: Enabled
Reset Buffer...............................: At Paper End
Print Density..............................: Normal
[FF] key to enter setup
[LF] key to skip setup
under• HEAD TEMPERATURE is given the
temperature of the head.
under• PAPER PRINTED is given the
number of centimeters of paper printed.
under• CUT COUNTER is given the number
of cuts made.
under• POWER ON COUNTER is given the
number of power-ups made.
2. INSTALLATION AND USE
14 TPTCM112II User Manual

2.3 Configuration
During power-up, if both the LF LINE FEED and FF FORM FEED keys are held down, the printer enters configura-
tion mode and prints-out the SETUP report. It will remain in standby until a key is pressed or characters are received
through the communication port (see Hexadecimal dump).
When the FF FORM FEED key is pressed, the printer enters the parameter entry mode. Press the FF FORM FEED
key to change the value or the LF LINE FEED to skip to the next parameter. After the last parameter another SETUP
report is printed.
This printer permits the configuration of default parameters. The printer’s configurable parameters are:
Printer emulation:• ESC/POS™, CUSTOM TPT D.
Baud Rate• (1):1200, 2400, 4800, 9600 D, 19200, 38400, 57600.
Data length• (1): 7, 8 D bits/car.
Parity• (1):None D, Even or Odd.
Handshaking• (1) :XON/XOFF D, Hardware.
USB Address Number• (2) (3):0 D, 1, 2, 3, 4, 5, 6, 7, 8, 9.
USB Status Monitor• (2) (4):Disabled D, Enabled.
Autofeed:• CR disabled D, CR enabled.
Panel Key:• Disabled, Enabled D.
Print Mode:• Normal D, Reverse.
Height Mode:• x1 D, x2, x4.
Width Mode:• x1 D, x2, x4.
Justification:• Left D, center, right.
With CUSTOM TPT• Font dimension(5): 8x16 104 col, 16x24 52 col D, 24x32 34col.
With ESC/POS™• Chars/line(6):A=58/B=80 col D, A=80/B=104 col.
Speed/Quality:• Normal D, Draft or High Speed.
Current:• Normal D, High or Low.
Paper Autoload:• Disabled, Enabled D.
Reset Buffer:• At Paper End D, No.
Print density:• Normal D, Very Light, Light, Very Dark, Dark.
The settings made are stored in EEPROM (nonvolatile memory).
General Note: The parameters marked with the symbol Dare the default values.
Note(1):This parameter is displayed if the serial cable is plugged.
Note(2) : This parameter is displayed if the USB cable is plugged.
Note(3):This parameter used to identify univocally the USB printer by a numerical address code, if on the
PC are connected two printers that are the same models for example two TPTCM112II.
Note(4):The Status Monitor is an additional printing driver component that allows the printer status monitor-
ing. It must be enabled only if it was installed the Status Monitor specific driver.
Note(5) : This parameter is displayed only if Printer emulation: CUSTOM TPT.
Note(6) : This parameter is displayed only if Printer emulation: ESC/POS™.
2. INSTALLATION AND USE
User Manual TPTCM112II 15

2.4 Hexadecimal dump
This function is used to diagnose the characters received
through the communication port; for every 8 characters
received, the hexadecimal and corresponding ASCII codes
are printed out. Shown below is an example of a Hexadeci-
mal Dump:
HEXADECIMAL DUMP
12345678
90123456
789uisdf
hkjsdhfh
sdfkjhsd
fsdfkhjw
eioyuwqe
oriuweri
ouweriou
weriouwe
riouwerh
klsdfhks
dfksdfhj
sdfkj≥sd
fk≥jshdf
jklh
31 32 33 34 35 36 37 38
39 30 31 32 33 34 35 36
37 38 39 75 69 73 64 66
68 6B 6A 73 64 68 66 68
73 64 66 6B 6A 68 73 64
66 73 64 66 6B 68 6A 77
65 69 6F 79 75 77 71 65
6F 72 69 75 77 65 72 69
6F 75 77 65 72 69 6F 75
77 65 72 69 6F 75 77 65
72 69 6F 75 77 65 72 68
6B 6C 73 64 66 68 6B 73
64 66 6B 73 64 66 68 6A
73 64 66 6B 6A F2 73 64
66 6B F2 6A 73 68 64 66
6A 6B 6C 68
2. INSTALLATION AND USE
16 TPTCM112II User Manual

2.5 Maintenance
WARNING
Make sure no water or other liquids seep inside the printer.
BEWARE
Before any type of work is done on the machine, disconnect the power supply cord from
the mains outlet.
ATTENTION
Do not touch the head heating line with bare hands or metal objects. Do not perform any
operation inside the printer immediately after printing because the head and motor tend
to become very hot.
2.5.1 External cleaning
CASE
The user is responsible for cleaning the printer case. To clean the unit, use compressed air or a soft cloth. Do not use
alcohol, solvents or stiff brushes.
Alcohol,solvent ON
2. INSTALLATION AND USE
User Manual TPTCM112II 17

2.5.2 Cleaning the print head: TPTCM112II-UC-0051
To open the printer proceed as follow:
Turn down the autocutter unit to the maximum opening position.1.
Unblock the printing mechanism as shown (see Figure).2.
Clean the printing head heating line using a nonabrasive cloth moistened with isopropyl alcohol.3.
ATTENTION!
DO NOT TOUCH THE HEAD HEATING LINE WITH BARE HANDS OR METAL OBJECTS. DO NOT PERFORM
ANY OPERATION INSIDE THE PRINTER IMMEDIATELYAFTER PRINTING BECAUSE THE HEAD AND MOTOR
TEND TO BECOME VERY HOT.
2
ISOPROPYL
ALCOHOL
13
2. INSTALLATION AND USE
18 TPTCM112II User Manual

2.5.3 Cleaning the autocutter: TPTCM112II-UC-0051
To clean the autocutter, proceed as follows:
Insert a flat-head screwdriver into the opening paper output and place the thumb on the bottom edge to protect1.
the autocutter unit from scratches (see figure). Lever with the screwdriver to release the lid.
Slightly turn down the autocutter unit.2.
Remove the protective lid of the cutter.3.
Clean the blade with a cloth moistened with label remover. Use compressed air to remove any scratches of pa-4.
per.
Replace the protective lid.5.
Rotate the autocutter unit in working position.6.
Press the FF button for at least 4 times.7.
Send the command $1B $69 to perform a total cut.8.
Insert a flat-head screwdriver into the opening paper output and place the thumb on the bottom edge to protect9.
the autocutter unit from scratches (see figure). Lever with the screwdriver to release the lid.
Slightly turn down the autocutter unit.10.
Remove the protective lid of the cutter.11.
Clean the blade with a cloth moistened with label remover. Use compressed air to remove any scratches of pa-12.
per.
Replace the protective lid.13.
Rotate the autocutter unit in working position.14.
ATTENTION!
PAY CLOSE ATTENTION. THE BLADE IS VERY SHARP.
FOLLOW CAREFULLY THESE INSTRUCTIONS. IS STRICTLY FORBIDDENANYACTION ON THEAUTO CUT-
TER UNIT IF THE PROTECTION LID HAS BEEN REMOVED.
2
1
2. INSTALLATION AND USE
User Manual TPTCM112II 19

5
6
3
4
LABEL
REMOVER
2. INSTALLATION AND USE
20 TPTCM112II User Manual