Custom Audio Electronics TFTCM112II User manual

OEM
Commands manual:
DOMC-0001e
TPTCM112II
USER MANUAL

All rights reserved. Total or partial reproduction of this manual in whatever form, whether by printed or elec-
tronic means, is forbidden. While guaranteeing that the information contained in it has been carefully checked,
CUSTOM ENGINEERING SPA and other entities utilized in the realization of this manual bear no responsibility
for how the manual is used.
Information regarding any errors found in it or suggestions on how it could be improved are appreciated. Since
products are subject to continuous check and improvement, CUSTOM ENGINEERING SPA reserves the right
to make changes in information contained in this manual without prior notification.
Copyright © 2011 CUSTOM ENGINEERING S.p.a. – Italy
CUSTOM ENGINEERING S.p.A.
Str. Berettine 2 - 43010 Fontevivo (PARMA) - Italy
Tel.: [phone] - Fax: [phone]
http: www.custom.biz
Customer Service Department:
Email: [email protected]

THE IMAGES USED IN THIS MANUAL ARE USED AS AN ILLUSTRATIVE EXAMPLES.
THEY COULDN’T REPRODUCE THE DESCRIBED MODEL FAITHFULLY.
UNLESS OTHERWISE SPECIFIED, THE INFORMATION GIVEN
IN THIS MANUAL ARE REFERRED TO ALL MODELS
IN PRODUCTION AT THE ISSUE DATE OF THIS DOCUMENT.
User Manual TPTCM112II

TPTCM112II User Manual

PRINTER COMPONENTS
TPTCM112II-UC-0051
Unblocking lever for print head1.
Paper in sensor2.
LF LINE FEED key3.
FF FORM FEED key4.
POWER ON Led5.
STATUS Led6.
NEAR PAPER END Led7.
Paper in8.
RS232 serial interface connector9.
USB serial interface connector10.
Near paper end connector for Paper roll holder sup-11.
port (OPTIONAL)
Power supply connector12.
Near paper end sensor13.
Paper roll holder14.
Plastic seeger to adjust the paper width15.
Autocutter16.
Paper out17.
Printing mechanism + head sensor18.
Printing mechanism motor19.
Metal chassis with control board20.
Right or left fork sensor for paper21. (OPTIONAL)
Right of left reflex sensor for paper22. (OPTION-
AL)
67 5 4 3 1
2
9
14
8
15
10
11
12
13
16
17
18
AA
AA
B
B
B
20 21 2219
User Manual TPTCM112II

6 TPTCM112II User Manual

1 INTRODUCTION......................................................................................................................................................9
1.1 Explanatory notes used in this manual............................................................................................................. 9
1.2 General safety information ............................................................................................................................... 9
1.3 Unpacking the printer ..................................................................................................................................... 10
1.4 Printer description .......................................................................................................................................... 11
2 INSTALLATION AND USE.....................................................................................................................................13
2.1 Power Supply ................................................................................................................................................. 13
2.2 Self-test .......................................................................................................................................................... 14
2.3 Configuration .................................................................................................................................................. 15
2.4 Hexadecimal dump......................................................................................................................................... 16
2.5 Maintenance................................................................................................................................................... 17
2.5.1 External cleaning......................................................................................................................................... 17
2.5.2 Cleaning the print head: TPTCM112II-UC-0051.......................................................................................... 18
2.5.3 Cleaning the autocutter: TPTCM112II-UC-0051.......................................................................................... 19
2.5.4 Loading the paper: TPTCM112II-UC-0051.................................................................................................. 23
2.5.5 Changing the paper roll: TPTCM112II-UC-0051 ......................................................................................... 24
3 INTERFACE...........................................................................................................................................................27
3.1 RS232 serial interface .................................................................................................................................... 27
3.2 USB Interface ................................................................................................................................................. 29
4 TECHNICAL SPECIFICATIONS............................................................................................................................31
4.1 Character Specifications ................................................................................................................................ 33
4.2 Label dimension: TPTCM112II-UC-0051........................................................................................................ 34
4.3 Printer dimensions: TPTCM112II-UC-0051.................................................................................................... 35
4.4 Printer dimensions with paper roll holder support: TPTCM112II-UC-0051..................................................... 36
5 CHARACTER SETS ..............................................................................................................................................37
A.1 ACCESSORIES..................................................................................................................................................41
A.1.1 Power supply .............................................................................................................................................. 41
A.1.2 Connection cables ...................................................................................................................................... 42
A.1.3 Adjustable paper roll holder support ........................................................................................................... 42
A.2 SPARE PARTS...................................................................................................................................................46
TABLE OF CONTENTS
TABLE OF CONTENTS
User Manual TPTCM112II 7

TABLE OF CONTENTS
8 TPTCM112II User Manual

1 INTRODUCTION
In addition to the Introduction which includes a description of the explanatory notes used in the manual, general safety
information, how to unpack the printer and a brief description of the printer including its basic features, this manual
is organized as follows:
Chapter 1: Contains the information required for correct printer installation and its proper use
Chapter 2: Contains information on interface specifications
Chapter 3: Contains a description of the printer command set
Chapter 4: Contains Technical Specifications of the printer
Chapter 5: Contains the character sets (fonts) used by the printer
1.1 Explanatory notes used in this manual
N.B.
Gives important information or suggestions relative to the use of the printer.
WARNING
Information marked with this symbol must be carefully followed to guard against damaging the
printer.
DANGER
Information marked with this symbol must be carefully followed to guard against operator injury
or damage.
1.2 General safety information
Read and keep the instructions which follow.•
Follow all warnings and instructions indicated on the printer.•
Before cleaning the printer, disconnect the power supply.•
Clean the printer with a damp cloth. Do not use liquid or spray products.•
Do not operate the printer near water.•
Do not use the printer on unstable surfaces that might cause it to fall and be seriously damaged.•
During the integration of the printer, we strongly warn to keep an adeguate paper loop outlet underneath•
the presenter, in order to allow the receipt being properly printed out.
Only use the printer on hard surfaces and in environments that guarantee proper ventilation.•
Make sure the printer is placed in such a way as to avoid damage to its wiring.•
Use the type of electrical power supply indicated on the printer label. If in doubt, contact your retailer.•
Do not block the ventilation openings.•
Do not introduce foreign objects of any kind into the printer as this could cause a short circuit or damage parts•
that could jeopardize printer functioning.
Do not spill liquids onto the printer.•
Do not carry out technical operations on the printer, with the exception of the scheduled maintenance procedures•
specifically indicated in the user manual.
Disconnect the printer from the electricity supply and have it repaired by a specialized technician when:•
A. The feed connector has been damaged.
B. Liquid has seeped inside the printer.
C. The printer has been exposed to rain or water.
D. The printer is not functioning normally despite the fact that all instructions in the users manual have
been followed.
E. The printer has been dropped and its outer casing damaged.
F. Printer performance is poor.
G. The printer is not functioning.
1. INTRODUCTION
User Manual TPTCM112II 9

1.3 Unpacking the printer
Remove the printer from its carton being careful not to damage the packing material so that it may be re-used if the
printer is to be transported in the future. Make sure that all the components illustrated below are present and that
there are no signs of damage. If there are, contact Customer Service.
General instructions1.
Paper roll2.
Upper foam packing shell3.
Kiosk & Self-Service Solutions CD4.
Power supply cable (2 ways)5.
Printer6.
Lower foam packing shell7.
Box8.
Adjustment bracket for paper9.
6
7
8
9
1
2
3
5
4
Open the printer packaging.•
Take out the paper roll.•
Take out the installation instructions•
and CD.
Lift the protection packing shell and•
take out the printer.
Keep the box packing materials in•
the event the printer must be trans-
ported/shipped in the future.
1. INTRODUCTION
10 TPTCM112II User Manual