Custom Engineering BIG II TOUCH S Supplement

GUIDA RAPIDA
User manual:
76200000002000
POS
BIG II TOUCH S
BIG II TOUCH S
SWEDISH MARKET

The format used for this manual improves use of natural resources reducing the quantity of necessary paper to print this copy.
CUSTOM ENGINEERING S.p.A.
Str. Berettine 2
43010 Fontevivo (PARMA) - Italy
Tel. : [phone]
Fax : [phone]
http: www.custom.biz
Customer Service Department:
Email : [email protected]
© 2012 CUSTOM ENGINEERING S.p.A.
– Italy. All rights reserved. Total or partial
reproduction of this manual in whatever
form, whether by printed or electronic
means, is forbidden. While guaranteeing
that the information contained in it has
been carefully checked, CUSTOM ENGI-
NEERINGS.p.A.andotherentitiesutilized
in the realization of this manual bear no
responsibility for how the manual is used.
Informationregardinganyerrorsfoundin it
orsuggestionsonhowitcouldbeimproved
are appreciated. Since products are sub-
jectto continuous check and improvement,
CUSTOMENGINEERING S.p.A. reserves
the right to make changes in information
contained in this manual without prior
notification.
The pre-installed multimedia contents are
protected from Copyright CUSTOM EN-
GINEERING S.p.A. Other company and
product names mentioned herein may be
trademarksof their respective companies.
Mention of third-party products is for infor-
mational purposes only and constitutes
neither an endorsement nor a recommen-
dation. CUSTOM ENGINEERING S.p.A.
assumes no responsibility with regard to
the performance or use of these products.
THE IMAGES USED IN THIS MAN-
UAL ARE USED AS AN ILLUSTRA-
TIVE EXAMPLES. THEY COULDN’T
REPRODUCE THE DESCRIBED
MODEL FAITHFULLY.
UNLESS OTHERWISE SPECIFIED,
THE INFORMATION GIVEN IN THIS
MANUAL
ARE REFERRED TO ALL MODELS
IN PRODUCTION AT THE ISSUE
DATE OF THIS DOCUMENT.
GENERAL SAFETY INFORMATION
Your attention is drawn to the following
actions that could compromise the char-
acteristics of the product:
• Read and retain the instructions which
follow.
• Follow all indications and instructions
given on the device.
• Make sure that the surface on which
the device rests is stable. If it is not, the
device could fall, seriously damaging it.
• Makesure that thedevicerests on ahard
(non-padded) surface and that there is
sufficient ventilation.
• Whenpositioning the device, make sure
cables do not get damaged.
• Use the type of electrical power supply
indicated on the device label. If uncer-
tain, contact your dealer.
• Make sure the electrical system that
suppliespowertothedeviceisequipped
with a ground wire and is protected by a
differential switch.
• Do not block the ventilation openings.
• Donot insert objects inside the device as
thiscould cause short-circuiting or dam-
age components that could jeopardize
printer functioning.
• Do not carry out repairs on the device
yourself, except for the normal main-
tenance operations given in the user
manual.
• Make sure that there is an easily-acces-
sibleoutlet with acapacityofno less than
15Ain the vicinity of where the device is
to be installed.
• Periodically perform scheduled mainte-
nanceon the device to avoiddirtbuild-up
that could compromise the correct, safe
operation of the unit.
• Before any type of work is done on the
machine, disconnect the power supply.
• Do not touch the head heating line with
bare hands or metal objects. Do not
perform any operation inside the printer
immediately after printing because the
headand motor tendtobecomevery hot.
GENERAL INSTRUCTIONS
CUSTOMENGINEERING S.p.A. declines
all responsibility for accidents or damage
to persons or property occurring as a re-
sult of tampering, structural or functional
modifications, unsuitable or incorrect in-
stallations, environments not in keeping
with the equipment’s protection degree or
withthe required temperature and humidity
conditions,failure to carry out maintenance
and periodical inspections and poor repair
work.
THECE MARKAFFIXEDTO
THE PRODUCT CERTIFY
THAT THE PRODUCT SAT-
ISFIESTHE BASIC SAFETY
REQUIREMENTS.
The device is in conformity with the es-
sential Electromagnetic Compatibility and
Electric Safety requirements laid down in
Directives 2006/95/CE and 2004/108/CE
inasmuchas it was designed inconformity
with the provisions laid down in the follow-
ing Standards:
• EN 55022 Class B (Limits and methods
of measurements of radio disturbance
characteristics of Information Technol-
ogy Equipment)
• EN 55024 (Information Technology
Equipment – Immunity characteristics
– Limits and methods of measurement)
• EN 60950 (Safety of information equip-
ment including electrical business
equipment)
GUIDELINES FOR
THE DISPOSAL OF
THE PRODUCT
The crossed-out rubbish bin logo means
thatusedelectrical and electronic products
shall NOT be mixed with unsorted munici-
pal waste. For more detailed information
about recycling of this product, refer to the
instructionsofyourcountry for the disposal
of these products.
• Do not dispose of this equipment as
miscellaneoussolid municipal waste, but
arrange to have it collected separately.
• The re-use or correct recycling of the
electronic and electrical equipment
(EEE) is important in order to protect
the environment and the wellbeing of
humans.
• In accordance with European Directive
WEEE 2002/96/EC, special collection
points are available to which to deliver
waste electrical and electronic equip-
ment and the equipment can also be
handed over to a distributor at the mo-
ment of purchasing a new equivalent
type.
• Thepublicadministrationandproducers
of electrical and electronic equipment
areinvolved in facilitating the processes
ofthere-use and recovery of waste elec-
trical and electronic equipment through
the organisation of collection activities
and the use of appropriate planning ar-
rangements.
• Unauthoriseddisposal of wasteelectrical
and electronic equipment is punishable
by law with the appropriate penalties.
2 BIG II TOUCH S Short Guide

BIG II TOUCH S
Description
1. ON/OFF key 2. Power supply
3. Fiscal seal 4. ECR software / EJ electronic journal
5. Cover for paper compartment 6. ETHERNET port
7. Lever for cover opening 8. USB port
9. Operator side display 10. COM2 serial port
11. Receipt out with manual tear-off 12. COM1 serial port
13. Touch screen display 14. Drawer port
15. Customer side display 16. Power supply port
11 1210 13 14 15 16
8
9
5 721 3 4 6
Short Guide BIG II TOUCH S 3

SET UP THE SYSTEM
Turning on
ON/OFF 5 sec.
5
2
1
3 4
4 BIG II TOUCH S Short Guide

Connections
ETHERNET
ETHERNET USB
COM1COM2
SERIALSERIAL
DK
DRAWER
VIn 24Vdc
INPUT
100÷240V
50/60 Hz
OUTPUT
24V
1,5A
BIG II TOUCH S
Short Guide BIG II TOUCH S 5

Insert paper roll
ATTENTION: Only use approved paper rolls.
5
2
1
3 4
VROOM
6 BIG II TOUCH S Short Guide

Main panel description
Pan1 Pan2 Pan5Pan4Pan3
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53 Artikel 56
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60
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59
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58 Artikel 61
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62 Artikel 63
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64 Artikel 65
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66 Artikel 67
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68 Artikel 69
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25 Artikel 28
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31
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30 Artikel 33
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36
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35 Artikel 38
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39 Artikel 40
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41 Artikel 42
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43 Artikel 44
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45 Artikel 46
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13
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12 Artikel 15
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16 Artikel 17
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18 Artikel 19
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20 Artikel 21
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22 Artikel 23
Pan2 Pan3 Pan4 Pan5
OPERATION
To customize
keyboard layout
use the “Keyboard
Configurator” section
of the “FISCAL
SUITE” software
NUMERIC
KEYPAD
To customize
keyboard layout
use the “Keyboard
Configurator” section
of the “FISCAL
SUITE” software
PANELS FROM 1 TO 5
FUNCTIONS
MENU
See MENU
STRUCTURE
in the last page
of this short guide
P
a
n
1
P
FÖRSÄLJNING VARUGR.
55% VARUGRUOPP 1
17% VARUGRUOPP 3
12% VARUGRUOPP 5
9% VARUGRUOPP 4
4% VARUGRUOPP 2
FÖRSÄLJNING TIDSINTERVALL
DAGLIGT NETTO Kr: 43,83
C.I.D. Kr: 40,83
100
20 4 8 10121416182022246
80
60
40
20
Short Guide BIG II TOUCH S 7

MANAGING THE TRANSACTION
Operating sequences
Fiscal document
END OF THE TRANSACTION
Correctors
Extra functions
Department / PLU sales
Modifiers
Payments
START OF THE TRANSACTION
Special functions
Correctors EXAMPLE
CANCEL LAST ENTERED ARTICLE
FROM THE SALE LIST
Arrow keys to scroll, ENTER key to confirm,
ESC key to terminate
TOTAL OPERATION
8 BIG II TOUCH S Short Guide

Extra functions EXAMPLE
PAPER FEED
Each press, advances one line
OPERATOR SELECTION (ex. Operator No. 5)
The operator remains in effect until it is disabled
DISABLING OPERATOR
CREDIT NOTE
Confirm the suggested file number or type a number greater than the suggested
PRICE QUERY DEPARTMENT
The device automatically returns to “READY” mode
DEPARTMENT (ex. Department No. 10)
The device automatically returns to “READY” mode
PLU
The device automatically returns to “READY” mode
PLU (ex. PLU No. 10)
The device automatically returns to “READY” mode
Short Guide BIG II TOUCH S 9

Department/PLU sales EXAMPLE
DEPART.T PRESET PRICE
FREE PRICE (ex. 50,00 kr)
Price used until the selection
of a different department
PRESET PRICE
(ex. Department No.30)
FREE PRICE
(ex. 5,00 kr on Department No.30)
MULTIPLE PRESET PRICE
(ex. 2 x Department No.1)
MULTIPLE FREE PRICE
(ex. 2 x 50,00 kr on Department No.1)
MULTIPLE PRESET PRICE
(ex. 2 x Department No.30)
PLU PRESET PRICE
FREE PRICE (ex. 50,00 kr)
Price used until the selection of a different PLU
PRESET PRICE
(ex. PLU No.30)
FREE PRICE
(ex. 5,00 kr on PLU No.30)
MULTIPLE PRESET PRICE
(ex. 2 x PLU No.1)
MULTIPLE FREE PRICE
(ex. 2 x 5,00 kr on PLU No.1)
MULTIPLE PRESET PRICE
(ex. 2 x PLU No.30)
10 BIG II TOUCH S Short Guide

Modifiers EXAMPLE
SUBTOTAL
RETURN TICKET (ex. 5,00 kr on Department No.1)
Thereceipt can not be closed if the“RETURN TICKET”makes the total negative
The “RETURN TICKET” must be associated with a Department
% DISCOUNT PRESET FOR SINGLE ITEM
FREE FOR SINGLE ITEM
(ex. 33%)
PRESET FOR ENTIRE AMOUNT
FREE FOR ENTIRE AMOUNTS
(ex. 33% on total)
% EXTRA CHARGE PRESET FOR SINGLE ITEM
FREE FOR SINGLE ITEM
(ex. 33%)
PRESET FOR ENTIRE AMOUNT
FREE FOR ENTIRE AMOUNTS
(ex. 33% on total)
VALUE DISCOUNT PRESET FOR SINGLE TRANS. ITEM
The receipt cannot be closed if it results as
negative
FREEFORSINGLETRANS. ITEM
(ex. 50,00 kr)
The receipt can not be closed
if the total is negative
PRESET FOR ENTIRE AMOUNT
The receipt cannot be closed if it results as
negative
FREE FOR ENTIRE AMOUNT
(ex. 5,00 kr)
The receipt can not be closed
if the total is negative
Short Guide BIG II TOUCH S 11

Payments EXAMPLE
CREDIT Increases the “COUNTERVALUE NOT PAID”
counter in reports
CASH WITHOUT CHANGE CALCULATION
WITH CHANGE CALCULATION
(ex. 20,00 kr bill)
CHEQUE WITHOUT CHANGE CALCULATION
WITH CHANGE CALCULATION
(ex. 500,00€ cheque)
ELECTRONIC CARD
OTHER PAYMENTS 8..20 (ex. Payment No.12)
LAUNCH VOUCHER WITHOUT CHANGE CALCULATION
Increases the “COUNTERVALUE NOT PAID”
counter in reports
WITH CHANGE CALCULATION
(ex. 10,00 kr voucher)
Increases the “COUNTERVALUE NOT PAID”
counter in reports
12 BIG II TOUCH S Short Guide

Special functions EXAMPLE
RECEIVED IN ACCOUNT (ex. 20,00 kr)
The closure is allowed only by payment in cash
NOT-FISCAL receipt is issued
PAID OUT (ex. 10,00 kr)
If the cash register contains an amount less than the request,
the display shows a warning.
NOT-FISCAL receipt is issued
CREDIT RECOVERY
(ex. 500.00€ with in cash)
All payments method allowed, excluded CREDIT
Short Guide BIG II TOUCH S 13

VIRTUAL DOCUMENT
Display receipt
Allowed only during a transaction
Pan1 Pan2 Pan5Pan4Pan3
Varugr.
3
Varugr.
2
% -
Funktion
Mata
papper
Varugr.
#Artikel #
Pris
Returköp
Betal-
sätt
3
DEF
C 0
Spc=/%@ 00 _#( )
% +
ESC
Konto-kort
D.A.
Korr
<
íí
Avbryt
íí!!
Operat.
Kontant
Enter
1
,:;’?+- 2 ABC
6
MNO
4
GHI 5 JKL
9
WXYZ
7
PQRS 8 TUV
X .
Sub TL
Ins.
Rabatt
D.L.
Varugr.
1
Varugr.
5
Varugr.
4
Varugr.
7
Varugr.
6
Varugr.
9
Varugr.
8
0
S
pc=/%
@
00
_
#
(
)
Kontant
Ent
e
r
Fu
nkti
on
%
+
Kon
Op
Re
t
u
r
k
ö
p
Raba
t
t
1 VARUGRUPP 001 5.30
1 VARUGRUPP 002 1.00
5 VARUGRUPP 001 0.50
1 VARUGRUPP 002 5.00
2 VARUGRUPP 001 15.00
1 VARUGRUPP 011 8.20
1 VARUGRUPP 012 3.10
1 VARUGRUPP 014 2.20
2 VARUGRUPP 002 1.50
2 VARUGRUPP 022 1.50
2 VARUGRUPP 012 5.00
3 VARUGRUPP 008 5.00
1 VARUGRUPP 003 8.10
1 VARUGRUPP 009 5.70
1 VARUGRUPP 002 5.20
1 VARUGRUPP 002 4.00
1 VARUGRUPP 002 7.70
5 VARUGRUPP 006 9.80
1 VARUGRUPP 006 5.10
1 VARUGRUPP 009 3.10
1 VARUGRUPP 001 1.00
VARUGRUPP PRIS
G
RUG
1
4
G
HI
PQ
1
EXIT SCROLL RECEIPT
14 BIG II TOUCH S Short Guide

VIRTUAL DOCUMENT
Display Electronic Journal
Allowed only with transaction completed
Pan1 Pan2 Pan5Pan4Pan3
Varugr.
3
Varugr.
2
% -
Funktion
Mata
papper
Varugr.
#Artikel #
Pris
Returköp
Betal-
sätt
3
DEF
C 0
Spc=/%@ 00 _#( )
% +
ESC
Konto-kort
D.A.
Korr
<
íí
Avbryt
íí!!
Operat.
Kontant
Enter
1
,:;’?+- 2 ABC
6
MNO
4
GHI 5 JKL
9
WXYZ
7
PQRS 8 TUV
X .
Sub TL
Ins.
Rabatt
D.L.
Varugr.
1
Varugr.
5
Varugr.
4
Varugr.
7
Varugr.
6
Varugr.
9
Varugr.
8
0
S
pc=
/%@
00
_#(
)
Ko
En
F
u
nkti
on
Varugr
Artikel
Re
t
u
r
k
ö
p
%
+
E
SC
Kon
Op
Raba
t
t
E
E-J NR 1
SN E-J XX 00000000
AVLÄSNING TOTAL
UPP TILL : 01/01/12
FRAMÅ7ņ!!
Z-DAGSRAPPORT
DAGLIGT BRUTTO 0.00
RABATTER 0
0.00
KUPONGEN 0
0.00
TILLÄGG 0
0.00
DAGLIGT NETTO 0.00
RETURKVITTON 0.00
DAGLIGT NETTO M RETUR 0.00
VÄXELKASSA 0
0.00
UTTAG VXL 0
0.00
KUND SALDO 0.00
SALDO KREDITER 0.00
KVITTON DAGLIGEN 0
0.00
KVITTOKOPIOR 0
0.00
ÖVNINGSKVITTON 1
0.01
ANULLERINGAR 0
0.00
RETURKVITTON 0
0.00
VAROR - ANTEL 0.000
TJÄNSTER - ANTAL 0.000
INGEN FÖRS KVITTO NR 0
KUNDER DAGLINGEN 0
O
1
4
G
H
I
PQ
Ö
Pan5
an4
ontant
nter
AM
nte
nte
Å
rr
7ņ!!
0
0
0
EXIT
NEXT PAGE
SCROLL JOURNAL
Short Guide BIG II TOUCH S 15

VIRTUAL CALCULATOR
RCL STO M+ c ESC
7 8 9 /ĸ
4 5 6 x %
1 2 3 -
0 . +/- +=
0
555
+ 6
--------------------------------
= 561
Print
EXIT
RECALL THE
STORED
VALUE
TYPED
VALUE
CANCEL
OPERATION
STORE THE
DISPLAYED
VALUE
SUM THE
DISPLAYED
VALUE TO
THE MEMORY
NUMERIC KEYPAD
GRAPHICAL REPRESENTATION
OF CALCULATION
NOTE:
The virtual calculator is a support tool for the operator. It does not modify in any way the transaction or the counters as-
sociated with it.
If the calculator key is pressed during a transaction, the virtual calculator displays the price of the last entered item.
16 BIG II TOUCH S Short Guide

CLEANING THE TOUCH SCREEN
ATTENTION:
Do not use alcohol (methyl, ethyl or isopropyl) or strong solvents.
Do not use thinner or benzene, abrasive cleaners, compressed air or stiff brushes.
Do not let water or other liquids get inside the device.
To clean the touch screen proceed as follows:
ON
Alcohol, solvent
cohol, solve
4
2
1
3
H2O
5 min
OFF
Short Guide BIG II TOUCH S 17

DATA/TIME CHANGE
To change the date and the time proceed as follows:
ENABLE THE DATE/TIME SETTING MODE
PERFORM A FINANCIAL ZERO REPORT
<Company Name>
<Address>
<Location>
<Telephone - Fax>
Z-DAGSRAPPORT
=====================================
DAGLIGT BRUTTO 4005,00
RABATTER 2
83,00
KUPONGEN 3
30,00
TILLÄGG 3
83,00
KORRIGERING 1
10,00
DAGLIGT NETTO 3965,00
===================================
ENTER A NEW DATE (ex. January 1, 2011)
1
2
3
ENTER A NEW TIME (ex. 12:00)
SETTINGS ARE FINISHED
DATUM/TID SATT:
01/01/12 12:00
NAMN KASSA: AA
MASKINNUMMER: 1
KONTROLLENHET: RIHTT000000001234
01/01/12 12:00:00 OP.T.#1
5
6
PRESS ENTER TO CONFIRM AND ENTER THE TIME SETTING
4
18 BIG II TOUCH S Short Guide

EFJD REPLACEMENT
To replace the Electronic Journal, proceed as follows:
ENABLE THE EJ INITIALIZATION MODE
ENTER THE PASSWORD
CONFIRM
2
3
5
4
PERFORM A FINANCIAL ZERO REPORT
<Company Name>
<Address>
<Location>
<Telephone - Fax>
Z-DAGSRAPPORT
=====================================
DAGLIGT BRUTTO 4005,00
RABATTER 2
83,00
KUPONGEN 3
30,00
TILLÄGG 3
83,00
KORRIGERING 1
10,00
DAGLIGT NETTO 3965,00
===================================
1
Short Guide BIG II TOUCH S 19

REPORTS
The system allows the user to print out a wide range of summary and detail reports:
FINANCIAL
Daily financial transactions.
HISTORICAL FINANCIAL
Financial transaction from the last data from the last resetting performed on the same
issued report.
TIME BAND
Sales activity sub-divided by time interval. Time interval are fixed at 24.
HISTORICAL TIME BAND
Sales activity from the last data from the last resetting performed on the same issued
report.
DEPARTMENTS
Sales activity performed in each department.
SELECTED DEPARTMENTS
Sales activity performed in each department. Sales activities can be filtered by
department.
HISTORICAL DEPARTMENTS
Sales activity performed in each department from the last data from the last resetting
performed on the same issued report.
PLU
Sales activity performed in each PLU
SELECTED PLU
Sales activity performed in each PLU. Sales activities can be filtered by PLU.
HISTORICAL PLU
Sales activity performed in each PLU from the last data from the last resetting performed
on the same issued report.
OPERATORS
Activity of all operators.
HISTORICAL OPERATORS
Operators activity from the last data from the last resetting performed on the same issued
report.
ELECTRONIC JOURNAL
1. Nrs to Nrs print out
2. Date to date print-out
3. Complete print-out
4. Price changes between dates
5. Price changes complete
20 BIG II TOUCH S Short Guide