CyberData 11116 User manual

Singlewire-enabled 
VoIP V2 Loudspeaker
Amplifier (PoE)

Operations Guide 
Part #011116
Document Part #930377F
for Firmware Version 1.2.3
CyberData Corporation
3 Justin Court
Monterey, CA 93940
[phone]
The IP Endpoint Company

Operations Guide 930377F CyberData Corporation
VoIP V2 Paging Amplifier Operations Guide 930377F
Part # 011116
COPYRIGHT NOTICE:
© 2013, CyberData Corporation, ALL RIGHTS RESERVED.
This manual and related materials are the copyrighted property of CyberData Corporation. No part
of this manual or related materials may be reproduced or transmitted, in any form or by any means
(except for internal use by licensed customers), without prior express written permission of
CyberData Corporation. This manual, and the products, software, firmware, and/or hardware
described in this manual are the property of CyberData Corporation, provided under the terms of
an agreement between CyberData Corporation and recipient of this manual, and their use is subject
to that agreement and its terms.
DISCLAIMER: Except as expressly and specifically stated in a written agreement executed by
CyberData Corporation, CyberData Corporation makes no representation or warranty, express or
implied, including any warranty or merchantability or fitness for any purpose, with respect to this
manual or the products, software, firmware, and/or hardware described herein, and CyberData
Corporation assumes no liability for damages or claims resulting from any use of this manual or
such products, software, firmware, and/or hardware. CyberData Corporation reserves the right to
make changes, without notice, to this manual and to any such product, software, firmware, and/or
hardware.
OPEN SOURCE STATEMENT: Certain software components included in CyberData products are
subject to the GNU General Public License (GPL) and Lesser GNU General Public License (LGPL)
“open source” or “free software” licenses. Some of this Open Source Software may be owned by
third parties. Open Source Software is not subject to the terms and conditions of the CyberData
COPYRIGHT NOTICE or software licenses. Your right to copy, modify, and distribute any Open
Source Software is determined by the terms of the GPL, LGPL, or third party, according to who
licenses that software.
Software or firmware developed by CyberData that is unrelated to Open Source Software is
copyrighted by CyberData, subject to the terms of CyberData licenses, and may not be copied,
modified, reverse-engineered, or otherwise altered without explicit written permission from
CyberData Corporation.
TRADEMARK NOTICE: CyberData Corporation and the CyberData Corporation logos are
trademarks of CyberData Corporation. Other product names, trademarks, and service marks may
be the trademarks or registered trademarks of their respective owners.
Technical Support 

The fastest way to get technical support for your VoIP product is to
submit a VoIP Technical Support form at the following website:

http://www.cyberdata.net/support/contactsupportvoip.php

Phone: [phone], Ext. 333
Email: [email protected]
Fax: [phone]
Company and product information is at www.cyberdata.net.
The IP Endpoint Company

Operations Guide 930377F CyberData Corporation
Revision Information
Revision 930377F, released on December 10, 2014, corresponds to firmware version 1.2.3, and has
the following changes:
•UpdatesFigure 2-5, "Using the Amplified Outputs—Low Power Mode".
•UpdatesFigure 2-6, "Using the Amplified Outputs—High Power Mode".

Operations Guide 930377F CyberData Corporation
Important Safety Instructions
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s
instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus
(including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has
two blades with one wider than the other. A grounding type plug has two blades and a third
grounding prong. The wide blade or the third prong are provided for your safety. If the
provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete
outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs, convenience
receptacles, and the point where they exit from the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has
been damaged in any way, such as power-supply cord or plug is damaged, liquid has been
spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or
moisture, does not operate normally, or has been dropped.
13. Prior to installation, consult local building and electrical code requirements.
GENERAL ALERT
Warning
Electrical Hazard: This product should be installed by a licensed electrician
according to all local electrical and building codes.
GENERAL ALERT
Warning
Electrical Hazard: To prevent injury, this apparatus must be securely attached to
the floor/wall in accordance with the installation instructions.

Operations Guide 930377F CyberData Corporation
Pictorial Alert Icons
GENERAL ALERT
General Alert
This pictoral alert indicates a potentially hazardous situation. This alert will be
followed by a hazard level heading and more specific information about the
hazard.
Ground
This pictoral alert indicates the Earth grounding connection point.
Hazard Levels
Danger: Indicates an imminently hazardous situation which, if not avoided, will result in death or
serious injury. This is limited to the most extreme situations.
Warning: Indicates a potentially hazardous situation which, if not avoided, could result in death or
serious injury.
Caution: Indicates a potentially hazardous situation which, if not avoided, could result in minor or
moderate injury. It may also alert users against unsafe practices.
Notice: Indicates a statement of company policy (that is, a safety policy or protection of property).
The safety guidelines for the equipment in this manual do not purport to address all the safety
issues of the equipment. It is the responsibility of the user to establish appropriate safety, ergonomic,
and health practices and determine the applicability of regulatory limitations prior to use. Potential
safety hazards are identified in this manual through the use of words Danger, Warning, and
Caution, the specific hazard type, and pictorial alert icons.

Operations Guide 930377F CyberData Corporation
Abbreviations and Terms
Abbreviation or Term Definition
A-law A standard companding algorithm, used in European digital
communications systems to optimize, i.e., modify, the dynamic range of an
analog signal for digitizing.
AVP Audio Video Profile
Cat 5 TIA/EIA-568-B Category 5
DHCP Dynamic Host Configuration Protocol
LAN Local Area Network
LED Light Emitting Diode
Mbps Megabytes per Second.
NTP Network Time Protocol
PBX Private Branch Exchange
PoE Power over Ethernet (as per IEEE 802.3af standard)
RTP Real-time Transport Protocol
RTFM Reset Test Function Management
SIP Session Initiated Protocol
Talkback Two-way communication enabled
TFTP Trivial File Transfer Protocol
u-law A companding algorithm, primarily used in the digital telecommunication
UC Unified Communications
VoIP Voice over Internet Protocol

i
Operations Guide 930377F CyberData Corporation
Contents
Chapter 1 Product Overview 1
1.1 How to Identify This Product ..............................................................................................................1
1.2 Typical System Installation ...................................................................................................................2
1.3 Product Features .....................................................................................................................................3
1.4 Supported Protocols ..............................................................................................................................3
1.5 Product Specifications ...........................................................................................................................4
Chapter 2 Installing the VoIP V2 Loudspeaker Amplifier 5
2.1 Parts List ..................................................................................................................................................5
2.2 Loudspeaker Amplifier Setup ..............................................................................................................6
2.2.1 Loudspeaker Amplifier Components ......................................................................................7
2.2.2 Loudspeaker Amplifier NEMA Box Components .................................................................8
2.2.3 Connecting the Loudspeaker Amplifier .................................................................................9
2.2.4 Loudspeaker Amplifier DIP Switches ................................................................................... 11
2.2.5 VoIP V2 Loudspeaker Amplifier System Installation and Connection Options ..............12
2.2.6 Confirm Operation ....................................................................................................................14
2.2.7 Confirm the IP Address and Test the Audio .........................................................................15
2.2.8 Adjust the Volume ....................................................................................................................16
2.3 Configure the Loudspeaker Amplifier Parameters .........................................................................17
2.3.1 Loudspeaker Amplifier Web Page Navigation .....................................................................18
2.3.2 Log in to the Configuration Home Page ................................................................................18
2.3.3 Upgrade the Firmware and Reboot the Loudspeaker Amplifier .......................................21
2.3.4 Reboot the Loudspeaker Amplifier ........................................................................................24
2.4 Identifying and Testing a Loudspeaker Amplifier when Using InformaCast 4.0 or Later .......25
Appendix A Mounting the Amplifier 31
A.1 Mount the Loudspeaker Amplifier .................................................................................................31
Appendix B Setting up a TFTP Server 33
B.1 Set up a TFTP Server ...........................................................................................................................33
B.1.1 In a LINUX Environment ........................................................................................................33
B.1.2 In a Windows Environment ...................................................................................................33
Appendix C Troubleshooting/Technical Support 34
C.1 Frequently Asked Questions (FAQ) .................................................................................................34
C.2 Documentation ....................................................................................................................................34
C.3 Contact Information ............................................................................................................................35
C.4 Warranty ...............................................................................................................................................36
C.4.1 Warranty & RMA Returns within the United States ...........................................................36
C.4.2 Warranty & RMA Returns outside of the United States .....................................................37
C.4.3 Spare in the Air Policy .............................................................................................................37
C.4.4 Return and Restocking Policy ................................................................................................37
C.4.5 Warranty and RMA Returns Page .........................................................................................37
Index 38

1
Operations Guide 930377F CyberData Corporation
1 Product Overview
The Singlewire-enabled VoIP V2 Loudspeaker Amplifier provides an easy method for implementing
an IP-based overhead paging system for both new and legacy installations.
With up to 25 watts of driving power (802.3at), the Amplifier provides direct drive of a standard
Horn speaker and supports a line-out connector for connection to an external amplifier. The
interface is compatible with Singlewire's InformaCast software.
Note The version of InformaCast needs to be 4.0 or higher.
Note Prior to installation, create a plan for the locations of your units.
GENERAL ALERT
General Alert
Consult local building and electrical code requirements prior to installation.
1.1 How to Identify This Product
To identify the VoIP V2 Loudspeaker Amplifier, look for a model number label similar to the one
shown in Figure 1-1. The model number on the label should be 011116.
Figure 1-1. Model Number Label
AMPLIFIER,VoIP PAGING V2,PoE,
INDOOR METAL ENCLOSURE,RoHS
011116A / 021047E
Model number
WWW.CYBERDATA.NET
116000001

Product Overview
Typical System Installation
Operations Guide 930377F CyberData Corporation
2
1.2 Typical System Installation
Figure 1-2 illustrates how the VoIP V2 Loudspeaker Amplifier is normally installed as part of a
public address system.
Figure 1-2. Typical Installation
802.3af Compliant Ethernet Switch
VoIP Phone Informacast Server
12 34 56
Loudspeaker Amplifier
PoE Injector
(High Power Mode with Injector)
Loudspeaker Amplifier

Product Overview
Product Features
Operations Guide 930377F CyberData Corporation
3
1.3 Product Features
• InformaCast software compatible
• Dual-speed ethernet 10/100 Mbps
• Web-based configuration
• Web-based firmware upgradeable
• PoE 802.3af-enabled (Powered-over-
Ethernet)
• Line-out connector
• Direct speaker drive
• Network and external speaker volume
control
1.4 Supported Protocols
The Loudspeaker Amplifier supports:
• HTTP Web-based configuration
Provides an intuitive user interface for easy system configuration and verification of
Loudspeaker Amplifier operations.
• DHCP Client
Dynamically assigns IP addresses in addition to the option to use static addressing.
• TFTP Client
Facilitates Web-based firmware upgrades of the latest Loudspeaker Amplifier capabilities.
•RTP
• RTP/AVP - Audio Video Profile
• SPEEX
•AudioEncodings
PCMU (G.711 mu-law)
PCMA (G.711 A-law)
Packet Time 20 ms

Product Overview
Product Specifications
Operations Guide 930377F CyberData Corporation
4
1.5 Product Specifications
Category Specification
Ethernet I/F 10/100 Mbps
Power Input PoE 802.3at or 802.3af
Operating Temperature -10oC to 50o C (14oF to 122oF)
Protocol SIP RFC 3261
Payload Types G711, SPEEX
Regulatory Compliance FCC Class A, CE
Warranty 2 Years Limited
Dimensions 1.26” x 9.45” x 3.13”
Audio Output 802.3af - up to 10 Watts (default, 50% duty
cycle [one second on and one second off]).
802.3at - up to 22 Watts (default, 50% duty
cycle [one second on and one second off])
Line Out:
Output Signal Amplitudes
Output Level
Total Harmonic Distortion
Output Impedance
2.0 VPP maximum
+2dBm nominal
0.5% maximum
10k Ohm
Part Number 011116
Table 1. Product Specifications

5
Operations Guide 930377F CyberData Corporation
2 Installing the VoIP V2 Loudspeaker
Amplifier
2.1 Parts List
Table 2-1 illustrates the parts for each Loudspeaker Amplifier and includes a kit for mounting.
Quantity Part Name Illustration
1Loudspeaker Amplifier Assembly
1Enclosure
1Installation Quick Reference Guide
1Loudspeaker Amplifier Mounting Accessory Kit,
RoHS 
(part #071057A) which includes:
(3)Plastic Ribbed Anchors
(3) #6 Sheet Metal Screws
Table 2-1. Parts List

Installing the VoIP V2 Loudspeaker Amplifier
Loudspeaker Amplifier Setup
Operations Guide 930377F CyberData Corporation
6
2.2 Loudspeaker Amplifier Setup
Set up and configure each Loudspeaker Amplifier before you mount it.
CyberData delivers each Loudspeaker Amplifier with the factory default values indicated in
Table 2-2:
Parameter Factory Default Setting
IP Addressing DHCP
IP Addressa10.10.10.10
Web Access Username admin
Web Access Password admin
Subnet Maska255.0.0.0
Default Gatewaya10.0.0.1
Table 2-2. Factory Default Settings—Default of Network
a. Default if there is not a DHCP server present.

Installing the VoIP V2 Loudspeaker Amplifier
Loudspeaker Amplifier Setup
Operations Guide 930377F CyberData Corporation
7
2.2.1 Loudspeaker Amplifier Components
Figure 2-3 shows the components of the Loudspeaker Amplifier.
Figure 2-3. Loudspeaker Amplifier Components
DIP Switches
Speaker Volume
Network Link LED (GREEN/YELLOW)
Status LED (GREEN)
A steady LED confirms that the Loudspeaker Amplifier is oper-
ational. The LED will blink during a page when it is online.
Network Activity LED (GREEN)
Power LED (GREEN/BLUE)
The power LED is a steady green in low power mode and
a steady blue during high power mode. The power LED
will only blink either during a boot up or a phone call.
RTFM Switch
To broadcast a Loudspeaker Amplifier’s current IP
address, press and hold the RTFM switch until you hear
the IP address announcement, and then release the
RTFM switch.
To restore the factory defaults, complete the following
steps:
1. Press and hold the RTFM switch until you hear the IP
address announcement. Continue holding the RTFM
switch for an additional five seconds until you hear the
Loudspeaker Amplifier announce the words, “restoring
defaults” and “rebooting”.
2. Release the RTFM switch. The Loudspeaker Amplifier
will be restored to the factory default settings.

Installing the VoIP V2 Loudspeaker Amplifier
Loudspeaker Amplifier Setup
Operations Guide 930377F CyberData Corporation
8
2.2.2 Loudspeaker Amplifier NEMA Box Components
Figure 2-4 shows all of the NEMA box components of the loudspeaker amplifier.
Figure 2-4. Loudspeaker Amplifier Components—AC powered
Speaker Connection
Ethernet Connection
DIP Switches
RTFM Switch
Volume
LEDs

Installing the VoIP V2 Loudspeaker Amplifier
Loudspeaker Amplifier Setup
Operations Guide 930377F CyberData Corporation
9
2.2.3 Connecting the Loudspeaker Amplifier
2.2.3.1 Using the Amplified Outputs
Figure 2-5 and Figure 2-6 illustrates how to connect the VoIP V2 Loudspeaker Amplifier and use the
amplified outputs in low and high power mode.
Low Power Mode Figure 2-5. Using the Amplified Outputs—Low Power Mode
Non-PoE Ethernet Switch
802.3af PoE Injector (low power mode)
+
Note: You can use an 802.3af
compliance switch instead of an
802.3af power injector and hub.
Standard 1 Speaker Configuration
(802.3af mode)
8 Ohms
16 gauge wire
Use 16 gauge wire coming out of screw terminals.
Note : The maximum wire length from the amplifier
to the speaker should not be more than 25 feet.
Cat 5 Ethernet Cable
+
*
*Note : The positive (+) wire coming from the speaker
may be red or white. The negative (-) wire is black.

Installing the VoIP V2 Loudspeaker Amplifier
Loudspeaker Amplifier Setup
Operations Guide 930377F CyberData Corporation
10
High Power Mode Figure 2-6. Using the Amplified Outputs—High Power Mode
Non-PoE Ethernet Switch
Cat 5 Ethernet Cable
802.3at PoE Injector (high power mode)
2 speakers in parallel (4 Ohm total)
+
Note: Use wire nuts to connect wire
from the speakers to 16 gauge wire.
Twist wire nuts
Optional 2 Speaker Configuration
(802.3at mode)
8 Ohms
Standard 1 Speaker Configuration
(802.3af mode)
8 Ohms
16 gauge wire
25 feet maximum distance
Use 16 gauge wire coming out of screw terminals.
Note: Make sure that the wire length going to the
wire nuts is kept short (approximately 6 inches).
Note: You can use an 802.3af
compliance switch instead of an
802.3af power injector and hub.
*
*Note : The positive (+) wire coming from the speaker
may be red or white. The negative (-) wire is black.
++

Installing the VoIP V2 Loudspeaker Amplifier
Loudspeaker Amplifier Setup
Operations Guide 930377F CyberData Corporation
11
2.2.4 Loudspeaker Amplifier DIP Switches
See Figure 2-7 to identify the DIP Switches.
Figure 2-7. DIP Switches
See the following tables for the DIP Switch settings:
DIP Switch Default Setting Description
1OFF Sets PoE for 802.3af class.
2N/A Not applicable for power setting.
3ON Switch mode current set to LOW.
4OFF Low gain amplifier setting.
DIP Switch Default Setting Description
1ON Sets PoE for 802.3at class.
2 N/A Not applicable for power setting.
3OFF Switch mode current set to HIGH.
4ON Force high gain amplifier.
DIP Switch Default Setting Description
2OFF Manual Vol. The speaker volume is set manually by the analog
volume trimmer.
2ON Bypass. Bypasses the manual volume control of the analog volume
trimmer and uses the web page volume settings.
Table 2-3. DIP Switch Settings—Low Power—802.3af Compliant
Table 2-4. DIP Switch Settings—High Power—802.3at Complianta
a. If set to high power, the unit will not power ON with 802.3af compliant switch. You must use a power
injector in this mode (CyberData Part Number 011124). High power PoE mode
conforms to IEEE 802.3at draft 3.0.
Table 2-5. DIP Switch 2 Settings

Installing the VoIP V2 Loudspeaker Amplifier
Loudspeaker Amplifier Setup
Operations Guide 930377F CyberData Corporation
12
2.2.5 VoIP V2 Loudspeaker Amplifier System Installation and Connection
Options
Figure 2-8 through Figure 2-9 illustrates connection options for the VoIP V2 Loudspeaker Amplifier.
Figure 2-8. V2 Paging Amplifier Connections
Figure 2-9. Line Out Connection
Figure 2-10. Speaker Out Connection
1-Sense (+)
2-GND
3-Relay COM
4-Relay NO
5-Line-In(+)
6-Line-In(-)
7-Line-Out(+)
8-Line-Out(-)
9-Spkr Out(+)
10-Spkr Out (-)
CLASS II WIRING
See Figure 2-9
See Figure 2-10
Generic Ethernet Switch
IP Phone Informacast Server
12 34 56
Existing Loudspeaker Existing Amplifier
Line-out
Connection
(up to 25 watts)
Loudspeaker Amplifier
VoIP Phone
12 34 56
011068 Loudspeaker
PoE Injector
(High power mode with Injector)
Informacast Server
802.3af Compliant Ethernet Switch
High Power PoE Switch
(up to 25 watts)
Loudspeaker Amplifier

Connection Connection Details Location
Ethernet ●Use a RJ 45 cable. VoIP V2 Loudspeaker Amplifier
Installing the VoIP V2 Loudspeaker Amplifier
Loudspeaker Amplifier Setup
Operations Guide 930377F CyberData Corporation
13
See Table 2-6 for details about the Loudspeaker Amplifier connections.
2.2.5.1 Loudspeaker Type
Using the amplified output, the CyberData VoIP V2 Loudspeaker Amplifier supports the 011068
Loudspeaker or equivalent unamplified loudspeaker.
Figure 2-11. 011068 Loudspeaker
2.2.5.2 Cabling/Wiring
Using the amplified output, you may connect a loudspeaker to a Loudspeaker Amplifier with a
good quality speaker cable that is limited to 25 feet in length.
Table 2-6. Loudspeaker Amplifier Connections