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LIMITED WARRANTY AND CONNECTED EQUIPMENT
GUARANTEE
Read the following terms and conditions carefully before using
the CyberPower B704 (the “CPS Product”). By using the CPS
Product, you consent to be bound by the terms and conditions of
this Limited Warranty and Connected Equipment Guarantee
(together referred to as this “Warranty”). IF YOU DO NOT AGREE
TO THE TERMS AND CONDITIONS OF THIS WARRANTY, YOU
SHOULD RETURN THE PRODUCT FOR A FULL REFUND PRIOR
TO USING IT.
Who is providing this Warranty, what does it cover?
Cyber Power Systems (USA), Inc. (“CyberPower”) provides this
Limited Warranty. It only covers the original purchaser and ends if
you no longer own the CPS Product. This warranty covers defects
in materials and workmanship in the CPS Product under normal
use and conditions. It also covers equipment connected to the
CPS Product and damaged because of the failure of the CPS
Product. This warranty covers the CPS Product and connected
equipment for as long as you own the CPS Product.
How Do You Open A Connected Equipment Claim?
1. Call us at (877) 297-6937 or write to us at Cyber Power
Systems (USA), Inc., 4241 12th Ave. E., STE 400, Shakopee, MN
55379, or send us an e-mail message at claims@cpsww.com for
instructions, within 10 days of the occurrence.
2. When you contact CyberPower, identify the Product, the
Purchase Date, and the item(s) of Connected Equipment. Have
information on all applicable insurance or other resources of
recovery/payment that are available to the Initial Customer and
Request a Claim Number.
3. You must provide a dated purchase receipt (or other proof of
the original purchase) for the CyberPower unit and connected
equipment. You also need to provide a description of the
damage to your connected equipment.
4. Pack and ship the product to CyberPower and, if requested, the
item(s) of Connected Equipment, a repair cost estimate for the
damage to the Connected Equipment, and all claim forms that
CyberPower provides to you. Show the Claim Number on the
shipping label or include it with the product. You must prepay
all shipping costs, you are responsible for packaging and
shipment, and you must pay the cost of the repair estimate.
What will CyberPower do to correct problems?
CyberPower will inspect and examine the CPS Product. If the CPS
Product is defective in material or workmanship, CyberPower will
repair or replace it at CyberPower’s expense, or CyberPower will
refund the full purchase price you paid for the CPS Product
(purchase receipt showing price paid is required).
If the CPS Product failed to protect any equipment plugged into
it, we will also send you forms for making your claim for the
connected equipment. We will repair or replace the equipment
that was damaged because of the failure of the CPS Product or
pay you the fair market value (NOT REPLACEMENT COST) of the
equipment at of the time of the damage. We will use Orion Blue
Book, another third-party valuation guide, eBay, craigslist, or
other source to establish that amount. Our maximum liability is
limited to $75,000 for the B704.
Who pays for shipping?
We pay when we send items to you; you pay when you send items
to us.
What are some things this Warranty does not cover?
1. THIS WARRANTY DOES NOT COVER ANY SOFTWARE THAT
WAS DAMAGED OR NEEDS TO BE REPLACED DUE TO THE
FAILURE OF THE CPS PRODUCT OR ANY DATA THAT IS LOST
AS A RESULT OF THE FAILURE OR THE RESTORATION OF
DATA OR RECORDS, OR THE REINSTALLATION OF
SOFTWARE.
2. This Warranty does not cover: misuse, modification, operation
or storage outside environmental limits of the CPS Product or
the equipment connected to it, or for damage while in transit
or in storage, nor if there has been improper operation or
maintenance, or use with items not designed or intended for
use with the CPS Product, such as laser printers, appliances,
aquariums, medical or life support devices, etc.
What are the other limitations?
The sole and exclusive remedies of the Initial Customer are those
provided by this Warranty.
1. This Warranty does not apply unless the CPS Product and the
connected equipment were connected to properly wired and
grounded outlets (including compliance with electrical and
safety codes of the most current electrical code), without the
use of any adapters or other connectors.
2. The CPS Product must have been plugged directly into the
power source and the equipment connected to the CPS
Product must be directly connected in the CPS Product, not
“daisy-chained” together in serial fashion with any extension
cords, another Product or device similar to the CPS Product,
surge suppressor, or power tap. Any such installation voids the
Warranty.
3. The CPS Product and connected equipment must have been
used properly in a suitable and proper environment, in
conformance with any applicable license, instruction manual, or
warnings.
4. The CPS Product must have been used at all times within the
limitations on the CPS Product’s VA capacity.
Where can I get more information?
Contact CyberPower at 4241 12th Ave E., STE 400, Shakopee, MN
55379; call us at (877) 297-6937; or send us an e-mail message at
claims@cpsww.com.
PRODUCT REGISTRATION
Prompt product registration assures coverage under the Limited
Warranty, and also allows the opportunity to be notified of
product enhancements, upgrades, and other announcements.
Registration is quick and easy at
www.cyberpowersystems.com/account/registration.
CONTACT INFORMATION
Cyber Power Systems (USA), Inc.
4241 12th Avenue East Suite 400 Shakopee, MN 55379
Toll-free: 1-877-297-6937 | CyberPower.com
This device is manufactured using environmentally-safe
procedures in compliance with the Restriction of Hazardous
Substances (RoHS) directive.
Please join CyberPower in caring for the environment by
recycling this manual.
© 2017 Cyber Power Systems (USA), Inc.
All rights reserved. All other trademarks are the property of
their respective owners.
K01-XXXXXXX-00
