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LIMITED WARRANTY AND CONNECTED
EQUIPMENT GUARANTEE
Read the following terms and conditions carefully before
using the CyberPower CSB604/CSB606/CSB606W (the
“product”). By using the product, you consent to be bound
by the terms and conditions of this limited warranty and
connected equipment guarantee (together referred to as this
“warranty”). IF YOU DO NOT AGREE TO THE TERMS AND
CONDITIONS OF THIS WARRANTY, YOU SHOULD RETURN
THE PRODUCT FOR A FULL REFUND PRIOR TO USING IT.
Who is providing this warranty, and what does it cover?
Cyber Power Systems (USA), Inc. (“CyberPower”) provides
this limited warranty. It only covers the original purchaser
and ends if you no longer own the product. This warranty
covers defects in materials and workmanship in the product
under normal use and conditions. It also covers equipment
connected to the product damaged because of the failure of
the product. This warranty covers the product and
connected equipment for as long as you own the product.
How do you open a connected equipment claim?
1. Call us at (877) 297-6937, or write to us at Cyber Power
Systems (USA), Inc., 4241 12th Ave. E., STE 400, Shakopee,
MN 55379, or send us an email at claims@cpsww.com
within 10 days of the occurrence for instructions.
2. When you contact CyberPower, identify the product, the
purchase date, and the item(s) of connected equipment.
Have information on all applicable insurance or other
resources of recovery/payment that are available to the
initial customer, and request a claim number.
3. You must provide a dated purchase receipt (or other proof
of the original purchase) for the CyberPower unit and
connected equipment. You also need to provide a
description of the damage to your connected equipment.
4. Pack and ship the product to CyberPower and the item(s)
of connected equipment, a repair cost estimate for the
damage to the connected equipment, and all claim forms
that CyberPower provides to you. Show the claim number
on the shipping label, or include it with the product. You
must prepay all shipping costs. You are responsible for
packaging and shipment, and you must pay the cost of
the repair estimate.
What will CyberPower do to correct problems?
CyberPower will inspect and examine the product. If the
product is defective in material or workmanship, CyberPower
will replace it at CyberPower’s expense, or CyberPower will
refund the full purchase price you paid for the product
(purchase receipt showing price paid is required). If the
product failed to protect any equipment plugged into it, we
will also send you forms for making your claim for the
connected equipment. We will replace the equipment that
was damaged because of the failure of the product or pay
you the fair market value (NOT REPLACEMENT COST) of
This device is manufactured using environmentally-safe procedures in
compliance with the Restriction of Hazardous Substances (RoHS) directive.
Please join CyberPower in caring for the environment by recycling
this manual.
PRODUCT REGISTRATION
Prompt product registration assures coverage under the limited
warranty, and also allows the opportunity of notifications for
product enhancements, upgrades, and other announcements.
Registration is quick and easy. Go to the Product Registration
Page at www.cyberpowersystems.com/registration.
CONTACT INFORMATION
Cyber Power Systems (USA), Inc.
4241 12th Avenue East Suite 400
Shakopee, MN 55379
Toll-free: 1-877-297-6937 | CyberPowerSystems.com
the equipment at of the time of the damage. We will use Orion
Blue Book, another third-party valuation guide, eBay, Craigslist,
or other source to establish that amount. Our maximum liability
is limited to $50,000 for the CSB604/CSB606/CSB606W.
Who pays for shipping?
We pay shipping when we send items to you; you pay when
you send items to us.
What are some things this Warranty does not cover?
1. THIS WARRANTY DOES NOT COVER: ANY SOFTWARE THAT
WAS DAMAGED, SOFTWARE THAT NEEDS TO BE REPLACED
DUE TO THE FAILURE OF THE PRODUCT, OR ANY DATA THAT
IS LOST AS A RESULT OF THE FAILURE. THIS WARRANTY
DOES NOT COVER THE RESTORATION OF DATA OR
RECORDS, OR THE REINSTALLATION OF SOFTWARE.
2. This warranty does not cover: misuse, modification, operation
or storage outside of the environmental limits of the product
or the equipment connected to it. It does not cover damage
while in transit or in storage; if there has been improper
operation or maintenance, or use with items not designed or
intended for use with the product, such as laser printers,
appliances, aquariums, medical, or life support devices, etc.
What are the other limitations?
The sole and exclusive remedies of the initial customer are
those provided by this warranty.
1. This warranty does not apply unless the product and the
connected equipment were connected to properly wired and
grounded outlets (including compliance with electrical and
safety codes of the most current electrical code), without the
use of any adapters or other connectors.
2. The product must have been plugged directly into the power
source. The equipment connected to the product must be
directly connected in the product, not “daisy chained”
together in serial fashion with any extension cords, another
product, or device similar to the product, surge suppressor,
or power tap. Any such installation voids the warranty.
3. The product and connected equipment must have been used
properly in a suitable environment, in conformance with any
applicable license, instruction manual, or warnings.
4. The product must have been used at all times within the
limitations on the product’s VA capacity.
Where can I get more information?
Contact us at:
Cyber Power Systems (USA), Inc.
4241 12th Avenue East Suite 400
Shakopee, MN 55379;
Call us at (877) 297-6937;
Send us an email at claims@cpsww.com.
CyberPowerSystems.com
© 2018 Cyber Power Systems (USA), Inc. All rights reserved.
All other trademarks are the property of their respective owners.
UL Listed to U.S. and Canadian Safety Standards UL 1449. This product
is listed to applicable U.S. and Canadian safety standards by
Underwriters Laboratories Inc.
Full compliance with RoHS.
K01-0000665-01
K01-0000721-00
